Name: Grand Jersey Hotel and Spa
Address: Esplanade, St. Helier, Jersey, St. Helier, Jersey
Rating: 9.03

Guest reviews

9

Superb

Based on 1,002 verified reviews

Who stays here?

Business

13%

Couple

65%

Family

13%

Group

6%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

At Grand Jersey Hotel and Spa, reviewers consistently praise exceptionally friendly service, a convenient seafront location opposite Elizabeth Castle, excellent breakfasts, and relaxing spa and pool facilities, with many also enjoying comfortable rooms and impressive sea views.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Gary

4 weeks ago

·

Stayed 7 nights

The room was very clean, an excellent size and had great amenities. The staff were amazing, every single one. A fabulous range of breakfast options all fresh and well prepared. The bar has a great range of drinks and cocktails.

10

Natasha

Apr 3, 2026

·

Stayed 1 night

Had a great stay here! I was given a room upgrade on arrival, which was a lovely surprise. The staff are exceptional and very helpful.The breakfast had a lot of choice and an al a carte menu to choose from. The spa area was also nice. I would stay here again.

8

Raffaella

Mar 12, 2026

·

Stayed 1 night

Nice sea view, but the hotel is dated and would do with renovation.

10

Gillian

Jan 4, 2026

·

Stayed 4 nights

Impeccably managed hotel with wonderful sea views . Staff were extremely professional and friendly . Housekeeping was excellent . Room was very spacious , very comfortable bed with variety of seating options in the room . Breakfast was excellent - very wide variety of hot and cold options . Restaurant and on-site Tassili both very high standard . Spa treatment very good . Would highly recommend the hotel . Short walk into main shopping area so convenient .

10

Patricia Anne

Jan 3, 2026

·

Stayed 2 nights

Lovely stay and staff were all very welcoming

Esplanade, St. Helier, Jersey

Location

Grand Jersey Hotel & Spa is in the heart of St. Helier, within a 10-minute walk of St Aubin's Bay and Port of Jersey. This beach hotel is 4.8 mi (7.7 km) from St Brelade's Bay Beach and 0.3 mi (0.5 km) from The Georgian House.

St Aubin's Bay(0.2 miles)

Jersey Opera House(0.2 miles)

The Georgian House(0.3 miles)

Cineworld Jersey(0.4 miles)

AquaSplash(0.4 miles)

St. Helier Town Hall(0.4 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, parking is available on-site. It is free self-parking, but there are height restrictions. Additionally, nearby parking is available for a fee of approximately GBP 6.66 per day, which is open 24 hours.

Full breakfasts are served at the hotel for a fee of approximately GBP 25.00 for adults and GBP 12.50 for children. Weekday serving hours are from 7:00 AM to 10:00 AM, and on weekends from 7:30 AM to 10:30 AM.

Yes, the hotel allows pets with a fee of GBP 25 per pet, per night. Service animals are exempt from fees.

Check-in time is at 3:00 PM, and check-out time is at 11:00 AM. Early check-in is available for a fee, subject to availability.

The hotel features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Specific details about registration desk and bathroom accessibility are not provided.

The hotel is situated in the heart of St. Helier, within a 10-minute walk of St Aubin's Bay and Port of Jersey. It is approximately 0.3 km from The Georgian House and 0.5 km from St. Helier Town Hall.

Yes, the hotel features an indoor swimming pool. Pool access is available from 7:00 AM to 10:00 PM.

Children under 12 years old can stay for free when occupying the parent or guardian's room, using existing bedding. Children under 16 years old are allowed in the pool during specific hours.

The hotel offers rollaway beds for a fee of GBP 25.00 per night, subject to availability. Advance request or confirmation is required for rollaway beds.

Grand Jersey Hotel and Spa

Amenities

Property description

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