Name: Crowne Plaza Stratford-upon-Avon by IHG
Address: Bridgefoot, Stratford-upon-Avon, England, United Kingdom, Stratford-upon-Avon, Warwickshire, GB
Price range: $80–$473 per night
Rating: 8.45

What guests think

Crowne Plaza Stratford-upon-Avon by IHG wins praise for its riverside, walkable location, friendly staff, comfortable rooms, pleasant bar and terrace areas, and convenient on-site parking despite a separate daily charge.

Common downsides include weak shower pressure, noisy or ineffective air conditioning and thin walls, with some noise from events or nearby rooms disrupting sleep. Leisure facilities earn mixed feedback: the small pool and dated spa can be busy or occasionally out of service, and the executive lounge snacks divide opinion. Breakfast is widely praised for range and quality, but evening dining and bar service can be slow or inconsistent. Overall, expect a comfortable base with a few trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Riverside terraces and bar areas are a highlight, with paid on-site parking and a few EV chargers. Pool, spa/sauna and gym are useful but small or dated, can be crowded or occasionally closed; executive lounge quality is mixed.

Related guest reviews

10

James

Nov 11, 2024

·

Stayed 1 night

The hotel has been recently refurbished and on arrival the reception area is spacious and clean. The staff on reception were very friendly and check in was quick. The room itself had a very large double bed and was very comfortable. The leisure facilities were good - it includes a small pool with Jacuzzi, sauna, steam room and gym, all kept very clean and in good order. The hotel is in an excellent location close to the river and less than 10 mins walk from the RSC and town centre. We really enjoed our stay and would love to visit again in the future.

10

Vicki

Aug 21, 2025

·

Stayed 2 nights

The Crown Plaza lies on the river Avon in the heart of Stratford upon Avon. Clean, pleasant and the pool, gym and spa made it extra indulgent. Within a 5 minute walk of all the bars restaurants and shops who needs the car. Shakespheres theatre is less than a 19 minute walk as is his house. We had a very special couple of days in a beautiful part of the country.

10

Adele

Feb 19, 2025

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Stayed 2 nights

This hotel is a great location to walk into town. The hotel the has been upgraded throughout with a lovely outside seating area, however the swimming pool etc is in need of an upgrade to go in line with the modern decor of the hotel.

10

tania

Aug 27, 2025

·

Stayed 1 night

Absolutely perfect for us! Right in the midst of everything by the marina without being in a noisy area. The room was fantastic and spacious, pool was a bonus (kids only allowed in 10am-6pm which caught us out). The bar/outside and lounge area were absolutely gorgeous. Breakfast was great with lots of choice and a special mention to Mick the breakfast host who greeted everyone with such a friendly manner. All staff we interacted with were lovely and the parking was reasonable for overnight stay.

10

Jeremy

Aug 31, 2025

·

Stayed 2 nights

Excellent hotel, with welcoming staff. Only gripe 4 EV chargers not suitable for size of hotel. Nearby Alveston Manor had plenty and could be used by non residents.

6

Steve

Feb 21, 2025

·

Stayed 1 night

Have stayed here many times and as always it was very clean and comfortable, with a perfect location for thevtown. However, the reason for choosing on this occasion was the leisure facilities, but both yhe jacuzzi and sauna were not working, with the latter having apparently been briken for a number of weeks. Had i known, i would not have booked the hotel this time.

10

Sharon

Aug 17, 2025

·

Stayed 2 nights

Beautiful hotel with very comfortable, quiet rooms. Central location with town and the RSC within walking distance. Great breakfast options. Good parking. Gym and (small) swimming pool available - changing room was freezing but that’s my only complaint!

8

Gillian

Nov 5, 2025

·

Stayed 2 nights

Had a lovely time at the hotel only problem was pool was always full up only allow a couple of people in but other than that great

4

Yvinne

Sep 13, 2025

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Stayed 1 night

Stayed here several times . Unfortunately the pool now has many damaged sharp tiles which is not good, especially for kids ! Leisure staff don’t acknowledge you when you enter - too busy talking ! Paid extra for lounge access , this opened 45 minutes late , by which time most people had gone off for their evening meal . I mentioned it at reception , heard no more ! Not as good ac it used to be . Many beautiful features but the room was a tired as are several areas and service

6

Katharine

Oct 19, 2025

·

Stayed 1 night

Pool was not working- disappointing as booked hotel to have a pool. No electric charging points were available all weekend with people not charging in the space.

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Cleanliness

Public areas and many rooms are described as very clean or spotless. Some guests reported stained carpets, occasional missed details, and slippery or tired changing/leisure areas.

Related guest reviews

10

Jane

Nov 2, 2025

·

Stayed 1 night

Clean comfortable room, friendly staff and a delicious breakfast

10

Stuart

Mar 20, 2024

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Stayed 1 night

Good quality, clean and comfortable

8

Linda

Mar 24, 2024

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Stayed 1 night

The bed was clean but the carpets could do with a refresh

8

Frances

Aug 7, 2025

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Stayed 2 nights

There is amble parking. The location is brilliant. I adore the outside space, relax with a coffee or glass of wine at the river edge. The breakfast meet and greet was refreshingly cheerful, the breakfast was very good value for money, clean, tidy and constantly replaced. We couldn't fault it. There are loads of areas to relax inside the hotel, all looked neat, clean and tidy. Check-in was slow and slightly awkward due to the receptionist accent and tendency to speak too quickly, and our age and hearing. It would be really helpful to have a map of the town, or some guide in the reception area. The spa poolside changing room was extremely slippy, could have done with a mop and clean up. The staff were ok. For the room, the bathroom was a bit tired. The bath was chipped, but all very clean, the towels were lovely and soft and extremely white. The toiletries were of good quality. Unfortunately we had some children in the next room with friends in the rooms opposite who took great joy in banging the doors! Annoying, but the hotel cant be blamed for that. In all, we we definitely be back.

6

Kris

Jun 3, 2023

·

Stayed 2 nights

Quite dirty and the hotel cleaning service either didn't receive my complaint or weren't bothered about the state of my room 3023. Make sure you wash before entering.

10

Sandra

May 28, 2025

·

Stayed 2 nights

The Hotel is light, airy and immaculately clean. The staff were delightfully friendly and helpful. My room was very comfortable and had all I needed. The location was perfect and the outdoor area of the hotel was very pleasant.

8

Gillian

Jul 21, 2025

·

Stayed 2 nights

Would have given 5 stars for each category except that bedroom carpet was badly stained. I stayed at this hotel a few weeks ago in a different room and provided feedback to reception then that bedroom carpet was badly stained.

10

Kerry

Oct 21, 2024

·

Stayed 2 nights

Hotel was lovely and clean throughout. The new terrace is really nice, I liked how there were little fires dotted around the place. Friendly and polite staff members and quick service. Good ambience - not too quiet where I felt of egg shells but also not too loud so I could enjoy my evening.

10

Robert

May 4, 2023

·

Stayed 4 nights

Lovely modern hotel and public areas excellent. Spotlessly clean and beatifully presented. Our room was lovely with plenty of space. Breakfast excellent but a small wait into dining room a couple of times. Pool on the small side but hotel overall excellent.

10

Janet

Aug 22, 2025

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Stayed 1 night

Had a really enjoyable overnight stay with my elderly father. The room was excellent spotlessly clean the beds were comfy. The best part of our stay was the breakfast- so much variety, and choice. All the staff from check in to the breakfast were so friendly and helpful. We would definitely recommend, and look forward to staying again!

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Rooms

Rooms are generally comfortable and often spacious with big beds, but several mention thin walls, hot or stuffy rooms with loud or weak air conditioning and some non-opening windows, plus small or dated bathrooms and weak water pressure. Wi-Fi reliability varies.

Related guest reviews

6

tim

Jul 6, 2025

·

Stayed 1 night

Nice hotel but I could hear the conversation in the other room and at 4am it’s the last thing you need waking you up… it was so clear, walls are very thin

10

L

Aug 2, 2025

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Stayed 1 night

Classy, ultra soft beds, super location.

8

Claire

May 24, 2025

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Stayed 2 nights

Lovely spacious, clean, pet free hotel. Nice bar area and garden terrace with a good breakfast buffet. We booked a standard king room. It was clean but the pillows were not supportive and the shower leaked. Overall a good stay and we will book again for our next visit to Statford.

10

Kenneth

Apr 6, 2025

·

Stayed 1 night

An excellent stay. Very convenient for being tourists in Stratford. A very comfortable and well appointed room. An excellent breakfast really well presented. All staff very enthusiastic and very customer focused. Well done to all concerned. Only downsides were 1) very low water pressure meaning that you had to ‘run around’ in the shower to get wet, and 2) little or no soundproofing between rooms - we could hear distinct conversations within adjoining rooms (even though the guests were certainly not excessively noisy)

10

Nicola

Aug 8, 2025

·

Stayed 2 nights

The hotel is in a perfect location, really close to the park, river, shops and restaurants. The staff were all very friendly and helpful. The hotel bar was also lovely with an amazing outdoor space and breakfast had a good choice of food and catered well for dietary requirements. The rooms are really nice and comfortable, although the sofa bed was a bit battered. The only real complaint was the noise from the air con unit in the room which was very loud and rattled, but everything else about the hotel was fantastic

10

John

Sep 18, 2025

·

Stayed 1 night

Great Hotel, ideal location for Town Centre. Great comfortable room and friendly staff.

6

Charlotte

Oct 2, 2025

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Stayed 2 nights

We stayed in a standard double room on the second floor, the room was clean however the air conditioning was so noisy we couldn't sleep with it on and found the room quite hot at night. The bathroom was a shower over the bath with tGood location within walking distance to the town centre and attractions. Cons: noisy air conditioning in room Terrible water pressure in the bathroom Shower head over bath kept drooping

10

Lesley

Sep 1, 2025

·

Stayed 1 night

Excellent location for centre and river, with plenty of parking. Room was at the furthest point away from the lifts, so nice and quiet but quite a hike to and from the room. Sofa bed didn’t have the thickest of matresses but the room and its facilities were sufficient for our one night stay. Fragrance in ground floor access areas was very nice.

8

Samantha

Apr 25, 2025

·

Stayed 1 night

Great location near the waterside. Alin on reception provided a swift and effiicent check-in. Spacious rooms with decent amenities. Liked that there was a physical lock on door, big tv, desk space and plenty of light. The blackout curtains were decent too. What could be improved? Small things but the main issue was with thin walls, i.e. no soundproofing so could hear people talking and closing wardrobe doors in the next room.

6

Andrew

Aug 31, 2025

·

Stayed 1 night

Nice enough hotel but air con was loud couldn’t sleep with it on but too warm without it

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Service

Staff are frequently described as friendly and helpful, with standout hosts at breakfast and supportive front desk teams. Recurring complaints cite slow bar/restaurant service, occasional check-in delays or errors, and poor communication during events or facility closures.

Related guest reviews

2

Joann

May 7, 2023

·

Stayed 2 nights

Double charged for accommodation, paid in full through Expedia but also charged to the card I used for incidentals, called hotel and promised call back but now next day and still waiting……

10

Lisa

Aug 12, 2025

·

Stayed 1 night

Excellent check-in and great staff. Lovely location to easily walk into Stratford, great outdoor area by the river. Comfortable bed and good sized room. Very busy in the hotel but service was still good. Would highly recommend it.

10

Cheryl

Sep 14, 2025

·

Stayed 1 night

On arrival I had an issue with my booking(my own fault not the hotel’s or hotels.com)…the manager resolved instantly and beyond my expectations phewww. Hotel is in a great location/in the centre with its own parking(£12 per 24hours), stunning rooms and interior. The staff really couldn’t do enough for us. Amazing thank you(chocolates delivered) and would definitely recommend.

10

Megan

Jul 19, 2025

·

Stayed 1 night

We had an amazing stay at the Crowne Plaza. Alain and Anna at the front desk went above and beyond—so welcoming, friendly and efficient. The room was spacious, clean and quiet, and just a stone’s throw from everything in town. The breakfast was AMAZING. Can’t wait to stay here again.

8

Andrew

Apr 1, 2024

·

Stayed 1 night

Overall our stay was very nice apart from the check in process was very slow with a queue and only two receptionists processing

4

Megan

Apr 1, 2024

·

Stayed 3 nights

Below expectations for a 4-star hotel. Couldn’t find our booking on arrival delaying check in and frustrating other guests who were waiting. Toilet in room didn’t flush and waited 10 mins at the bar to walk away without a drink despite only 1 customer before me and three bar staff. The following day bar staff took more than 20 mins to clear away last customers plates from our table despite not being overly busy. Breakfast was fairly good and the lady running it was extremely efficient and pleasant.

10

David

Nov 3, 2024

·

Stayed 1 night

Nice stay. The fire alarm went off in the middle of the night and everyone had to stand outside for a while. Pretty funny and memorable. The staff handled it well.

10

Anne

Oct 7, 2025

·

Stayed 2 nights

Really helpful and friendly staff - the Barman even offered to make me a special iced coffee, bless him.

4

Deborah

Jul 7, 2025

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Stayed 2 nights

Hotel is nice with AC and an elevator. Breakfast has a nice variety. We did the dinner included. Food was good but service was terrible. The last day a convention took over the entire hotel. We had checked out but had a 3:09 pickup. We sat in the lobby for 2 hours but were rudely accosted by 3 different hotel staff telling us the hotel was closed to outside guests. We had NO warning of this until a paper sign on the elevator the night before. We had a suite and are IHG members but were treated like vagrants from the street. Staff was so RUDE. We were sitting in a corner by the door quietly waiting but different staff kept coming to tell us the hotel was closed. We told the front desk several times but these staff strutted around with self importance. Never again

10

Adam

Feb 29, 2024

·

Stayed 1 night

Staff were excellent. Our room wasnt ready at checkin time, they were apolgetic and offered us a drink in the bar. The staff across the whole hotel had a genuine caring and empathetic attitude to the guests which was nice. The facilities were great and walkable to RSC and town centre. Would recommend and stay here again. Ample parking at reasonable price for guests.

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Location

Central riverside setting within a short walk of the RSC, shops and restaurants. On-site parking is convenient, though some note limited EV chargers.

Related guest reviews

10

Vicki

Aug 21, 2025

·

Stayed 2 nights

The Crown Plaza lies on the river Avon in the heart of Stratford upon Avon. Clean, pleasant and the pool, gym and spa made it extra indulgent. Within a 5 minute walk of all the bars restaurants and shops who needs the car. Shakespheres theatre is less than a 19 minute walk as is his house. We had a very special couple of days in a beautiful part of the country.

10

Ant

Aug 26, 2025

·

Stayed 2 nights

Fantastic hotel, great location. Would highly recommend it. Just what we needed for a relaxing August bank holiday trip.

10

Lisa

Aug 12, 2025

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Stayed 1 night

Excellent check-in and great staff. Lovely location to easily walk into Stratford, great outdoor area by the river. Comfortable bed and good sized room. Very busy in the hotel but service was still good. Would highly recommend it.

10

robert

May 5, 2025

·

Stayed 1 night

Great base for exploring Stratford - comfortable, well run and prime location with parking. 2nd stay here, would stay again

10

Julian

Aug 17, 2025

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Stayed 2 nights

Had a great stay here. Breakfast was buffet style with plenty of choice. Staff were very helpful and friendly. Location is great. Right by the river. Two minutes into the town centre on foot

10

Sharon

Aug 17, 2025

·

Stayed 2 nights

Beautiful hotel with very comfortable, quiet rooms. Central location with town and the RSC within walking distance. Great breakfast options. Good parking. Gym and (small) swimming pool available - changing room was freezing but that’s my only complaint!

8

Glyn

Apr 26, 2025

·

Stayed 1 night

Very convenient for the Royal Shakespeare Theatre. The hotel has a smart interior appearance, and the room was comfortable. What you would expect from a large chain hotel.

10

Ian

Dec 29, 2023

·

Stayed 2 nights

Excellent location

10

Marc

Dec 17, 2024

·

Stayed 1 night

Very good location

10

Lesley

Sep 1, 2025

·

Stayed 1 night

Excellent location for centre and river, with plenty of parking. Room was at the furthest point away from the lifts, so nice and quiet but quite a hike to and from the room. Sofa bed didn’t have the thickest of matresses but the room and its facilities were sufficient for our one night stay. Fragrance in ground floor access areas was very nice.

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Dining

Breakfast is widely praised for range and quality, though it can be busy with queues and occasionally not hot enough. Dinner and lounge offerings are more uneven, and bar prices or service pace disappoint some guests.

Related guest reviews

8

Michael

Nov 16, 2025

·

Stayed 1 night

Great location, very comfortable hotel, friendly staff, great breakfast.

10

Gillian

Dec 15, 2024

·

Stayed 2 nights

Hotel very good Excellent reception Breakfast excellent but dinner food was terrible so bad they refunded money

10

David

Apr 15, 2025

·

Stayed 2 nights

Great hotel in a great location. The hotel is in very good condition. service for breakfast was excellent. we did not have the same experience for dinner when the team both on the bar and in the restaurant were not aware of customers waiting. There needs to be stronger leadership on the evening service. Dinner was Ok for £145 for 3 having 3 courses, this feels steep for average food.

8

Martin

Oct 29, 2025

·

Stayed 2 nights

Breakfast had a varied and wide selection. Greeted fantastically by Mick who put a smile on everyone’s face

6

LISA

Mar 29, 2024

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Stayed 2 nights

Location was good, lots of amenities and easy to park. Outside terrace area and grounds were lovely. Hotel room was functional, bathroom had a constant smell of sewage. Room was too warm and the aircon did not cool it down. Breakfast had a good selection of food but typical buffet style and hot food was dry from being left under heat lamps. All in all a very average stay and very pricey for what it was.

6

Sarah

Aug 22, 2023

·

Stayed 1 night

Really terrible breakfast. We tried the English breakfast items - all of which were cheap quality and rubbery. I couldn’t eat it. :-( Pain au chocolate was ok

6

Ray

Aug 18, 2025

·

Stayed 3 nights

All in all good hotel in a great location. Lovely outdoor area for drinks by the river. Breakfast is busy but great selection. Service at the bar though was very slow. Needs addressing as it is a busy hotel.

6

Martin

Aug 28, 2023

·

Stayed 1 night

The hotel is lovely and in a great location for a nice weekend in Stratford. Our room was nice and clean, the bed was a little too soft for us and a king or queen bed would have been nice rather than a standard double. The evening meal at the hotel was not good. After waiting over an hour for starters and another hour for main course to arrive and then another thirty minutes for dessert (melted ice cream when it finally arrived), to say we were disappointed is an understatement. The restaurant was not busy and there seemed to be adequate waiting staff (all of who were very polite), but just a lack of anything coming from the kitchen and no updates or apologies for any delays. If we had not booked a dinner bed and breakfast package then we would have left. Unfortunately this spoiled a nice weekend break away. Breakfast was fine, again service staff were excellent, but a lack of hot food meant a very minimal choice of items in the buffet, and when food was brought out, it was pounced on by lots of hungry guests waiting for their breakfast. So the kitchen managers need to really improve. The hotel was good, but I would only stay for the room and eat elsewhere.

8

Helen

Nov 2, 2025

·

Stayed 2 nights

The Breakfast buffet was excellent, with lots of options. It was clean and well serviced and the team worked very hard. Thank you.

8

Michael

May 14, 2025

·

Stayed 1 night

In general the hotel is excellent and very well located especially as one of our friends has mobility issues. The breakfast was excellent too. The only thing letting it down was very low water pressure making showering difficult and not enough bar staff leading long waits for getting drinks although the bar area wasn’t particularly busy.

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Month	Average price
January	$97
February	$112
March	$152
April	$155
May	$170
June	$181
July	$179
August	$152
September	$170
October	$150
November	$153
December	$126

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $121	5 $247
6 $89	7	8	9 $155	10 $207	11 $121	12 $174
13 $136	14	15 $220	16	17	18 $159	19 $177
20 $83	21 $136	22 $355	23	24	25 $159	26 $183
27 $85	28	29 $389	30 $153

Su	Mo	Tu	We	Th	Fr	Sa
				1 $109	2 $127	3 $473
4 $89	5	6 $141	7 $225	8 $140	9 $270	10
11 $80	12 $160	13 $313	14	15 $201	16 $146	17 $230
18 $85	19 $164	20	21 $259	22 $170	23 $196	24 $221
25 $87	26 $131	27 $171	28 $164	29 $126	30 $136	31 $289

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

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