Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee of approximately GBP 17 for adults and GBP 9.5 for children.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM until 10:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific accessibility features for bathrooms and pool access are not detailed.

Where is the property located in relation to key landmarks?

The hotel is located in the heart of St. Helier, within a 5-minute drive of Jersey Museum & Art Gallery and Port of Jersey. It is 1.2 miles from Elizabeth Castle and 1.5 miles from St. Helier Beach.

What are the policies for guests staying with children?

Up to 2 children aged 15 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Best Western Royal Hotel in St. Helier

Average nightly price at Best Western Royal Hotel by month, last 12 months (USD)
Month	Average price
January	US$149
February	US$153
March	US$150
April	US$172
May	US$204
June	US$239
July	US$236
August	US$240
September	US$242
October	US$189
November	US$153
December	US$171

What guests think

At Best Western Royal Hotel, many guests praise the exceptionally friendly, helpful staff, the convenient St Helier location within walking distance of shops and restaurants, and generally clean, comfortable spaces that offer solid value for short stays.

Recurring drawbacks include no air conditioning leading to hot rooms in warm weather, noticeable street or corridor noise due to thin windows or walls, and dated decor with some small or less comfortable beds. Several reviews also report inconsistent showers, with weak water pressure or temperature control problems. Breakfast and bar food are widely appreciated, though menus or restaurant hours can be limited at times; parking is convenient, but spaces may be limited. Expect a central base with solid basics and some trade offs in modern amenities and soundproofing.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is available and convenient, though spaces can be limited. Several guests noted there are no leisure facilities on-site, but access to a sister hotel's facilities was offered.

Related guest reviews

8

Matthew

14 Aug 2023

·

Stayed 1 night

Nicest Best Western I have stayed in, which says a lot as they are normally a dive. On-site parking is limited though so be aware of this. Would definitely stay again!

10

Christina

3 Apr 2023

·

Stayed 1 night

Excellent value. I'd definitely stay here again. Reception staff was super helpful and friendly. Convenient to downtown St Helier while set a little bit back from main centre. The hotel is in an old building so the rooms are a bit of a warren, up and down stairs, and smallish, but very comfortable and well appointed. Nice bar/restaurant in the lobby.

8

Rachel

18 Dec 2023

·

Stayed 2 nights

The hotel was very clean and the staff were very friendly and helpful. The hotel is perfectly located for the main area of St Helier and I was there for both work and leisure and was ideal for both. The food is nice in the bar and there was a good easy access car park. The hotel is however quite dated and the rooms could do with a freshen up.

8

Louise Margaret

23 Aug 2025

·

Stayed 4 nights

The hotel staff are so friendly and welcoming. Lots to choose from at breakfast. Parking is available which is a huge plus. The family room (120) was fine for our stay. We had issues with the water pressure. The showers aren’t the best. The double bed is a little on the small side and the rooms can be very hot but a fan is provided. The noise outside is quite bad. You have the luxury of using their sister hotel for the leisure facilities. Overall we had an okay stay at the Best Western. The staff make this hotel what it is.

8

Lorraine

21 Feb 2025

·

Stayed 3 nights

Lovely stay at the Royal Hotel. Staff were very friendly, room was fine, beds not the most comfortable, maybe a little too warm. Location a short walk from center of town. Breakfast selection was very good, as it was out of season it was not a buffet, but cooked to order. Free car parking is a big positive. Overall a good stay!

8

Charles Rodney

15 Dec 2023

·

Stayed 4 nights

Nice hotel convenient location with secure parking.

10

Douglas John

30 Apr 2023

·

Stayed 6 nights

My only complaint is that the Restaurant was not fully open as it was early in the season. Meals, other than breakfast, were served in the bar and the menu was limited to the standard bar menu which had limited choice. However, the food eaten in the bar was fine.

10

Simon

16 Aug 2024

·

Stayed 4 nights

Staff were very friendly..Food has been very good..It's a short walk to town. Handy car park. Rooms were clean .,Overall a good stay.thank you.

8

Brian

13 Sept 2023

·

Stayed 7 nights

The property is well located for shopping and restaurants. The bar menu is varied and the food is good. Staff are helpful and friendly. The only small thing is that the decoration is a little tired and a spruce up wouldn't go amiss, but it wouldn't stop us staying there again.

10

Lynne

12 Jul 2025

·

Stayed 4 nights

Staff are super friendly and helpful. Room cleaned every day. No air con but fans are provided. Large spacious family room with 1 double and 2 singles. Lots of clothes storage. Some of the furniture and decor is a bit tired. Room was a bit noisy from road below. No leisure facilities but were able to use the nearby Monterey which was also fabulous. Amazing roof terrace at the Royal. Bar food in both hotels was lovely and same friendly service in both. Would recommend.

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Cleanliness

Rooms and public areas are consistently described as clean, with regular housekeeping.

Related guest reviews

10

Roger

15 Jul 2025

·

Stayed 5 nights

Hotel sehr zentral, ca. 450m zur Liberation Station. Zimmer und Bad waren riesig und top sauber. Frühstück war ein Genuss. Das gesamte Personal war super nett und hilfsbereit. Hotel ist absolut zu empfehlen!

10

Christina

3 Apr 2023

·

Stayed 1 night

Excellent value. I'd definitely stay here again. Reception staff was super helpful and friendly. Convenient to downtown St Helier while set a little bit back from main centre. The hotel is in an old building so the rooms are a bit of a warren, up and down stairs, and smallish, but very comfortable and well appointed. Nice bar/restaurant in the lobby.

8

Rachel

18 Dec 2023

·

Stayed 2 nights

The hotel was very clean and the staff were very friendly and helpful. The hotel is perfectly located for the main area of St Helier and I was there for both work and leisure and was ideal for both. The food is nice in the bar and there was a good easy access car park. The hotel is however quite dated and the rooms could do with a freshen up.

10

Lorraine

24 Jul 2023

·

Stayed 4 nights

Friendly helpful staff. Clean and tidy hotel. Great food in the Restaurant and Bar. Stylish and spacious bedroom/suite. Nicely decorated hotel. Short walk to the main shopping district of St Helier.

8

Brian

17 Sept 2024

·

Stayed 7 nights

Staff were universally excellent and hard working. Hotel clean but a little tired.

10

Emily

14 Aug 2024

·

Stayed 4 nights

I booked this hotel fairly last minute during the Battle of Flowers week so there was not much choice. I was very happy with our stay and the value for money. The hotel is clean and well appointed. The staff are friendly and helpful and the location is great being a short walk into the centre of St Helier. I would definitely recommend it.

8

sanjay

11 Mar 2024

·

Stayed 4 nights

Very nice hotel, staff are amazing and deal with issues promptly. Hotel is nice and clean, some areas of hotel outdated, like windows.....stuggled to open and close them. But overall a great place to dtay

10

Kathryn

11 Jul 2024

·

Stayed 4 nights

Stayed for 4 nights at this hotel. Staff were excellent very friendly nothing too much trouble . Rooms very clean and spacious. Ate in bar 3 nights food and service excellent. 10 months bite walk to resort centre, liberation square. Would highly recommend

10

Simon

16 Aug 2024

·

Stayed 4 nights

Staff were very friendly..Food has been very good..It's a short walk to town. Handy car park. Rooms were clean .,Overall a good stay.thank you.

10

Lynne

12 Jul 2025

·

Stayed 4 nights

Staff are super friendly and helpful. Room cleaned every day. No air con but fans are provided. Large spacious family room with 1 double and 2 singles. Lots of clothes storage. Some of the furniture and decor is a bit tired. Room was a bit noisy from road below. No leisure facilities but were able to use the nearby Monterey which was also fabulous. Amazing roof terrace at the Royal. Bar food in both hotels was lovely and same friendly service in both. Would recommend.

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Rooms

Room sizes vary, and some are spacious, but decor feels dated. Common issues include heat and no air conditioning, street or corridor noise, and showers with weak pressure or fluctuating temperature; some beds are small or uncomfortable.

Related guest reviews

4

C

26 Nov 2023

·

Stayed 2 nights

A comfortable stay, and friendly staff. However, there is a function room / wedding venue just opposite that can be heard into the early hours of the morning. Even when I requested to moved to the other side of the hotel (graciously accommodated), I could still hear the party. Not a great nights sleep I needed.

8

Elaine Mary

17 Sept 2023

·

Stayed 4 nights

The decor was a little tired, need aircon in the bedrooms facing the afternoon sun, a fan is not enough. The staff were extreemly helpful, pleasant and well manered i couldn't fault them. A large bathroom should have a walk-in shower as well as a bath.

8

Olivier

8 Nov 2025

·

Stayed 2 nights

Chambre impeccable, personnel très courtois répondant à toutes nos attentes, très bon accueil. Petit bémol : insonorisation de la chambre, pas de double vitrage donc on entend bien les bruits de la rue.

8

Laura

15 Aug 2024

·

Stayed 1 night

Fantastic staff and lovely hotel. Extremely uncomfortable bed which was at an angle so I kept rolling towards the edge. Great breakfast and fantastic location

8

Louise Margaret

23 Aug 2025

·

Stayed 4 nights

The hotel staff are so friendly and welcoming. Lots to choose from at breakfast. Parking is available which is a huge plus. The family room (120) was fine for our stay. We had issues with the water pressure. The showers aren’t the best. The double bed is a little on the small side and the rooms can be very hot but a fan is provided. The noise outside is quite bad. You have the luxury of using their sister hotel for the leisure facilities. Overall we had an okay stay at the Best Western. The staff make this hotel what it is.

6

Robert

25 Jun 2025

·

Stayed 2 nights

Rooms are a bit dated windows didn't close properly so noisy the room was very hot and had a damp smell Staff were friendly and helpful . Food bit limited

8

Yvonne

21 Jun 2025

·

Stayed 4 nights

Nice large room with terrace area. Very thin walls and ceiling so a lot of noise from other guests. No air conditioning in 31 C heat. Fans provided but still too hot.

6

Nigel

18 Jul 2025

·

Stayed 4 nights

We experienced issues particularly in the shower room : 1) took several minutes before hot water materialized 2) water leaked from the shower head water cable, 3 Water stopped completely coming out of the shower head for a few minutes then temperature could not be controlled Additionally whenever guests passed by outside the room , the whole room shook

6

Lee

20 Jan 2023

·

Stayed 1 night

The room was comfortable and the staff were friendly. The restaurant closed at 8pm which was not ideal although it may have been due to it being out of season. The water pressure for the shower in the 3rd floor room I stayed in was pathetic to say the least.

8

James

29 Sept 2024

·

Stayed 4 nights

O nly problem with room 112 is traffic noise.

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Service

Service is a standout: staff are repeatedly praised as friendly, helpful, and accommodating, with smooth check-in and problem resolution.

Related guest reviews

10

Roger

15 Jul 2025

·

Stayed 5 nights

Hotel sehr zentral, ca. 450m zur Liberation Station. Zimmer und Bad waren riesig und top sauber. Frühstück war ein Genuss. Das gesamte Personal war super nett und hilfsbereit. Hotel ist absolut zu empfehlen!

10

Elaine

5 Dec 2023

·

Stayed 3 nights

Very relaxed and friendly atmosphere. Staff were very accommodating

10

GLEN

27 Sept 2025

·

Stayed 7 nights

Good weather very handy for town center easy to get around the Island good restaurants nearby to choose from. Friendly staff and good service.

8

Brian

17 Sept 2024

·

Stayed 7 nights

Staff were universally excellent and hard working. Hotel clean but a little tired.

10

Susan

7 Jul 2024

·

Stayed 3 nights

The staff are so helpful and lovely at this hotel and are what makes it nice to stay here. The breakfast is very tasty with plenty of choices. My first room did not suit my needs and so the staff sorted out another room for me. The hotel is convenient for all the shops and had restaurants nearby too

10

Eliza Narteki

10 Aug 2024

·

Stayed 4 nights

I loved my stay at Best Western Royal Hotel. The staff were lovely, always smiling and very helpful with anything you need. They were able to allow us to stay about 1hr more after checkout as our flight was later in the afternoon. I am glad I didnt get a room in premier inn which was about 3mins walk. My other oarty were booked there and compared with our experience with Best western was far far better. We also enjoyed their restaurant area. I even invented my other company to come and enjoy their dinner there and they even came back one more time where my grandma was helped by 3 lovely gentlemen. The receptionist was so amazing and always had a smile on her face. The waiting staff were always approachable as well.

10

Kathryn

11 Jul 2024

·

Stayed 4 nights

Stayed for 4 nights at this hotel. Staff were excellent very friendly nothing too much trouble . Rooms very clean and spacious. Ate in bar 3 nights food and service excellent. 10 months bite walk to resort centre, liberation square. Would highly recommend

8

Julie Mary

24 Jul 2024

·

Stayed 4 nights

Excellent customer service...warn welcome and the staff were so friendly and helpful. Thete was always someone at reception.

10

Simon

16 Aug 2024

·

Stayed 4 nights

Staff were very friendly..Food has been very good..It's a short walk to town. Handy car park. Rooms were clean .,Overall a good stay.thank you.

10

lisa

20 Jul 2025

·

Stayed 3 nights

Friendly staff. Very helpful

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Location

Central St Helier location within easy walking distance of shops, restaurants, and transport; convenient for exploring the island.

Related guest reviews

8

Rachel

18 Dec 2023

·

Stayed 2 nights

The hotel was very clean and the staff were very friendly and helpful. The hotel is perfectly located for the main area of St Helier and I was there for both work and leisure and was ideal for both. The food is nice in the bar and there was a good easy access car park. The hotel is however quite dated and the rooms could do with a freshen up.

8

Eric

23 Sept 2023

·

Stayed 6 nights

Centrally located

10

james

15 Aug 2023

·

Stayed 3 nights

Central St Helier hotel. Very convenient, lovely staff, huge breakfast Room comfortable even if bed a bit small for someone who is 6ft 4!!

10

GLEN

27 Sept 2025

·

Stayed 7 nights

Good weather very handy for town center easy to get around the Island good restaurants nearby to choose from. Friendly staff and good service.

10

Susan

7 Jul 2024

·

Stayed 3 nights

The staff are so helpful and lovely at this hotel and are what makes it nice to stay here. The breakfast is very tasty with plenty of choices. My first room did not suit my needs and so the staff sorted out another room for me. The hotel is convenient for all the shops and had restaurants nearby too

8

Lorraine

21 Feb 2025

·

Stayed 3 nights

Lovely stay at the Royal Hotel. Staff were very friendly, room was fine, beds not the most comfortable, maybe a little too warm. Location a short walk from center of town. Breakfast selection was very good, as it was out of season it was not a buffet, but cooked to order. Free car parking is a big positive. Overall a good stay!

8

ANGELIQUE

14 Apr 2024

·

Stayed 2 nights

Emplacement idéal, 10 mn a pied des rues commerçantes de St Helier tout en étant au calme. Personnel très sympathique

8

Charles Rodney

15 Dec 2023

·

Stayed 4 nights

Nice hotel convenient location with secure parking.

10

Emily

14 Aug 2024

·

Stayed 4 nights

I booked this hotel fairly last minute during the Battle of Flowers week so there was not much choice. I was very happy with our stay and the value for money. The hotel is clean and well appointed. The staff are friendly and helpful and the location is great being a short walk into the centre of St Helier. I would definitely recommend it.

10

Simon

16 Aug 2024

·

Stayed 4 nights

Staff were very friendly..Food has been very good..It's a short walk to town. Handy car park. Rooms were clean .,Overall a good stay.thank you.

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Dining

Breakfast is frequently praised for quality and choice, and bar food is well liked. Some guests encountered limited menus or reduced restaurant hours at times.

Related guest reviews

10

Roger

15 Jul 2025

·

Stayed 5 nights

Hotel sehr zentral, ca. 450m zur Liberation Station. Zimmer und Bad waren riesig und top sauber. Frühstück war ein Genuss. Das gesamte Personal war super nett und hilfsbereit. Hotel ist absolut zu empfehlen!

10

Sue

13 Jul 2023

·

Stayed 10 nights

Both my sisters and myself had a lovely visit the staff who we got to know, (too many to name) gave a 5 star service, they all went out of there way to make sure our holiday was enjoyed, service in the restaurant and bar, well, they all excelled themselves, so polite, you all should be proud. Food was excellent, we had dinner in the restaurant and also in the bar, would recommend this hotel to anyone, Not far to walk from the hotel to st Helier itself, also there was a bus just outside if you didn’t want to walk, my sisters and I said it should be a higher star rating, whoever is the manager or ‘boss’ you should be very proud of your hotel and staff

10

Lorraine

24 Jul 2023

·

Stayed 4 nights

Friendly helpful staff. Clean and tidy hotel. Great food in the Restaurant and Bar. Stylish and spacious bedroom/suite. Nicely decorated hotel. Short walk to the main shopping district of St Helier.

8

Louise Margaret

23 Aug 2025

·

Stayed 4 nights

The hotel staff are so friendly and welcoming. Lots to choose from at breakfast. Parking is available which is a huge plus. The family room (120) was fine for our stay. We had issues with the water pressure. The showers aren’t the best. The double bed is a little on the small side and the rooms can be very hot but a fan is provided. The noise outside is quite bad. You have the luxury of using their sister hotel for the leisure facilities. Overall we had an okay stay at the Best Western. The staff make this hotel what it is.

10

Susan

7 Jul 2024

·

Stayed 3 nights

The staff are so helpful and lovely at this hotel and are what makes it nice to stay here. The breakfast is very tasty with plenty of choices. My first room did not suit my needs and so the staff sorted out another room for me. The hotel is convenient for all the shops and had restaurants nearby too

8

Lorraine

21 Feb 2025

·

Stayed 3 nights

Lovely stay at the Royal Hotel. Staff were very friendly, room was fine, beds not the most comfortable, maybe a little too warm. Location a short walk from center of town. Breakfast selection was very good, as it was out of season it was not a buffet, but cooked to order. Free car parking is a big positive. Overall a good stay!

6

Lee

20 Jan 2023

·

Stayed 1 night

The room was comfortable and the staff were friendly. The restaurant closed at 8pm which was not ideal although it may have been due to it being out of season. The water pressure for the shower in the 3rd floor room I stayed in was pathetic to say the least.

10

Douglas John

30 Apr 2023

·

Stayed 6 nights

My only complaint is that the Restaurant was not fully open as it was early in the season. Meals, other than breakfast, were served in the bar and the menu was limited to the standard bar menu which had limited choice. However, the food eaten in the bar was fine.

10

Rosemary

30 Jun 2024

·

Stayed 1 night

Excellent hotel, super helpful staff. Breakfast was excellent. Comfortable beds. Second time there, will definitely stay there again

10

Simon

16 Aug 2024

·

Stayed 4 nights

Staff were very friendly..Food has been very good..It's a short walk to town. Handy car park. Rooms were clean .,Overall a good stay.thank you.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $141	21 $137	22 $137	23 $146	24 $147
25 $141	26 $136	27 $143	28 $143	29 $143	30 $148	31 $148

Su	Mo	Tu	We	Th	Fr	Sa
1 $137	2 $140	3 $140	4 $140	5 $140	6 $146	7 $148
8 $140	9 $140	10 $140	11 $140	12 $140	13 $148	14 $148
15 $140	16 $143	17 $143	18 $139	19 $139	20 $145	21 $148
22 $139	23 $139	24 $139	25 $139	26 $139	27 $145	28 $145
29 $139	30 $139

Best Western Royal Hotel

Prices for Best Western Royal Hotel

Monthly average prices

About this property

Location

Room options

Standard Single Room, 1 Twin Bed

Standard Room, 2 Twin Beds

Standard Room, 1 Double Bed

Suite, 1 Double Bed

Family Room, Multiple Beds

Executive Room, 1 Double Bed

Standard Room, 1 Double Bed, Balcony

Guest reviews of Best Western Royal Hotel

Who stays here?

What guests think

Property policies

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Good to know

Optional extras

FAQs about Best Western Royal Hotel

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