Is parking available at the property?

Self parking is available on-site for a fee of CNY 120 per day.

What type of breakfast is offered and what are the serving hours?

To-go breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately CNY 218 per person.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:30 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific features may vary.

Where is the property located in relation to key landmarks?

The hotel is located in Shanghai's Jing'an district, within a 5-minute drive of Jing'an Temple and People's Square. It is approximately 2.3 miles from Nanjing Road Shopping District and 2.4 miles from Shanghai Museum.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available for guests. The operational hours are not specified, but it is a year-round facility.

Are children allowed to stay at the property?

Children are welcome at the property, and kids can stay for free up to a minimum age, which is not specified.

What are the policies regarding extra beds and cribs?

The property does not provide specific information about extra beds or cribs. Guests are encouraged to inquire directly for availability and any associated costs.

Swissôtel Grand Shanghai – Luxury Stay in Shanghai

Average nightly price at Swissôtel Grand Shanghai by month, last 12 months (USD)
Month	Average price
January	$111
February	$108
March	$151
April	$146
May	$136
June	$139
July	$161
August	$125
September	$143
October	$152
November	$161
December	$132

What guests think

At Swissôtel Grand Shanghai, guests repeatedly highlight the central Jing’an Temple location with easy subway access, generally friendly staff, and comfortable, spacious rooms, while also noting that the decor and parts of the property feel dated compared with newer options.

The pool and spa receive frequent praise, though the gym equipment feels worn to some. Breakfast is often varied and enjoyable, but several reviews cite inconsistent quality, slow replenishment, and pricing that doesn't always feel justified. Expect a convenient base with solid comforts, while being mindful of possible slow check-in, noise, or room quirks like weak shower pressure or temperamental air conditioning.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests frequently praise the pool and spa; several call them excellent. A few note the gym equipment is old.

Related guest reviews

10

Francisco

Nov 11, 2024

·

Stayed 2 nights

Very pleasant stay in this hotel. I appreciated the swimming pool, which was very nice & overlall nice stuff. I recommend it.

10

Susan

Dec 30, 2024

·

Stayed 3 nights

The pool and spa are excellent. The staff is great. It’s very clean and comfortable at a good price. The breakfast was great too.

10

Francis

Nov 25, 2025

·

Stayed 3 nights

Clean room, helpful staff and appropriate amenities.

10

Lindsay

Sep 6, 2025

·

Stayed 2 nights

The staff were EXCEPTIONAL. From the check in with Ricky to Jerry at the restaurant and flow lounge. There were other staff at the Flow Lounge who were so attentive, and friendly. It was lovely. Their English was also excellent! Now knowing of this hotel in shanghai, I will try to stay here each time I visit.

10

KENICHI

Nov 24, 2025

·

Stayed 3 nights

不満はありません。総じて満足な滞在でした。施設も綺麗で安心できます。強いて悪いところを言えば、ジムの備品が古くて、ダメダメでした。

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10

Jorge

Jul 25, 2025

·

Stayed 1 night

Everything was fine with the hotel, but the entrance was in construction so that was a little bit uncomfortable, but in general, the property was fine

6

Bryony

Jan 29, 2025

·

Stayed 1 night

Spa facilities pool were great , breakfast nice but room condition a little tired compared to other hotels I have stayed in Shanghai for similar price bracket. Eco friendly with no use of single plastics but this meant I felt short of things I would normally expect and having to ask for them felt like extra effort that I didn’t want to do. Room smelt a little Smoky.

8

Joanna

Sep 14, 2025

·

Stayed 3 nights

Pros Great location Nice pool and spa area with nice staff Nice bed sheets Nice view Cons Air con was very temperamental switching itself on and off Light switches didn’t link properly to the correct setting - impossible to turn off just one bedroom lamp, foyer setting would switch on something else.. Lack of shelf space in the bathroom Door was sliding and didn’t close entirely (see picture) Had to take own cases up to room - surprising for a 5* hotel

10

Juan Fernando

May 9, 2025

·

Stayed 2 nights

Nos encantó! Hotel excelente para viajes de negocios o viaje con familia. Sus instalaciones están en excelentes condiciones. Muy buen buffet para el desayuno. Las zonas de GYM y piscina muy recomendable si te gusta entrenar. Súper recomendado.

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8

Henrik

Dec 10, 2025

·

Stayed 1 night

Gode faciliteter og beliggenhed.

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Cleanliness

Rooms and common areas are generally clean, with multiple reviews praising housekeeping. However, there are occasional lapses, including a missed room clean, dust, smoky smells, and some allergy concerns.

Related guest reviews

10

Gabrielle

Nov 17, 2025

·

Stayed 4 nights

Extensive buffet, clean rooms and helpful staff

4

Fung Kuen Karen

Apr 22, 2025

·

Stayed 4 nights

預訂了四晚，零晨入住並安排到總統套房的鄰房，可能很久沒人入住竟然周圍都有塵埃，當沖洗完後房內竟然沒有風筒要住客在凌晨兩點用有塵埃的電話求救，等待超過20分鐘才有風筒送到而且房間只有衞生間的圈紙並亦沒有面紙提供，更可恨的是這個房間原來沒有Wi-Fi供應，check in 時前台亦沒有告知WiFi 情況，翌日早上到前台投訴，亦冇人理會，慶幸第二個晚上遇到一位有同理心的前台職員Molly，她安排第三天幫我更換房間並送上水果，這麼大的國際品牌酒店卻只有一位合水準並懂得體會客人感受的員工。可笑

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10

Francis

Nov 25, 2025

·

Stayed 3 nights

Clean room, helpful staff and appropriate amenities.

10

MATTHEW FU SIN

Apr 22, 2025

·

Stayed 4 nights

Great location, overall clean and comfortable

8

Moira

Sep 14, 2025

·

Stayed 8 nights

Super nice hotel in a central area of Shanghai! Easy to walk around, just next to the metro station and also fast to get a taxi if needed. The hotel was nice, the cleaning service was excellent and also the reception was helpful. Breakfast was also good, but depending on the hour a lot of things were not replaced when finished. In conclusion, really good hotel. I will stay there again!

6

Bryony

Jan 29, 2025

·

Stayed 1 night

Spa facilities pool were great , breakfast nice but room condition a little tired compared to other hotels I have stayed in Shanghai for similar price bracket. Eco friendly with no use of single plastics but this meant I felt short of things I would normally expect and having to ask for them felt like extra effort that I didn’t want to do. Room smelt a little Smoky.

8

Eunice

Dec 22, 2025

·

Stayed 6 nights

Hotel is located at a convenient location with shopping malls and a metro station nearby. Room is clean, large and comfortable. However, the water pressure in the shower could be improved.

10

Hyae-jin

Dec 15, 2025

·

Stayed 1 night

깨끗한 객실

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8

Bruno

Jan 25, 2026

·

Stayed 1 night

Check-in war etwas langsam, aber der Staff war sehr freundlich, leider meinen immer noch viele Einheimische, sie brauchen nicht anzustehen und drängeln vor, ohne das das Personal sie darauf hinweist. Die Zimmer sind sauber , aber etwas in die Jahre gekommen und "old Style", ich war das Letzte Mal vor über 10 Jahren im Swissotel. Frühstück gut und ausreichend, die Lage sehr gut beim Jing An temple, mit vielen Restaurants und Läden. Sehr nahe an der Subway station, nur etwa 5 minuten zu laufen.

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8

Katsumi

Aug 15, 2025

·

Stayed 2 nights

とても清潔でセンスもよく快適に過ごせました。朝食もバリエーションが多くどれも美味しくて満足しています。残念だったことは部屋が清掃されていなかったこと。Clean Up済みにチェックがついたカードだけドアに差し込んでありましたが、全く清掃されておりませんでした。ドアノブにClean UPの下げ札を出していなかった自分が悪いのでしょうが、このようなことはこれまでの経験でなかったことですので残念でした。

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and comfortable, but decor is dated. Some guests report noisy surroundings, weak shower pressure, temperamental A/C and controls, and soft pillows.

Related guest reviews

10

Lai Ling

May 27, 2025

·

Stayed 3 nights

Shower water pressure is weak, please improve. Overall stay is comfortable. Location is very good near to shopping malls and restaurants.

8

Tian Ho

Dec 27, 2024

·

Stayed 6 nights

Pillow is soft and uncomfortable, didn't have good sleep during the stay.

8

Andy L

May 28, 2024

·

Stayed 3 nights

Overall, very good. My only minor inconvenience was the noise from the room above early in the morning as the cleaners were scraping furniture across the floor. Very noisy unfortunately.

8

Joanna

Sep 14, 2025

·

Stayed 3 nights

Pros Great location Nice pool and spa area with nice staff Nice bed sheets Nice view Cons Air con was very temperamental switching itself on and off Light switches didn’t link properly to the correct setting - impossible to turn off just one bedroom lamp, foyer setting would switch on something else.. Lack of shelf space in the bathroom Door was sliding and didn’t close entirely (see picture) Had to take own cases up to room - surprising for a 5* hotel

10

Adrien

Oct 12, 2025

·

Stayed 3 nights

Great stay, would definitely recommend. The rooms are a little bit outdated and the AC works weirdly but it's still the best price for a 5 star in Shanghai and in the best location possible.

8

Eunice

Dec 22, 2025

·

Stayed 6 nights

Hotel is located at a convenient location with shopping malls and a metro station nearby. Room is clean, large and comfortable. However, the water pressure in the shower could be improved.

8

Bruno

Jan 25, 2026

·

Stayed 1 night

Check-in war etwas langsam, aber der Staff war sehr freundlich, leider meinen immer noch viele Einheimische, sie brauchen nicht anzustehen und drängeln vor, ohne das das Personal sie darauf hinweist. Die Zimmer sind sauber , aber etwas in die Jahre gekommen und "old Style", ich war das Letzte Mal vor über 10 Jahren im Swissotel. Frühstück gut und ausreichend, die Lage sehr gut beim Jing An temple, mit vielen Restaurants und Läden. Sehr nahe an der Subway station, nur etwa 5 minuten zu laufen.

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8

KAZUNOBU

May 8, 2025

·

Stayed 1 night

静安寺駅から近くのわりに価格もリーズナブルで、部屋も広いのがとても良かった。

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6

Pascal

Oct 18, 2025

·

Stayed 4 nights

Zimmer in die Jahre gekommen.

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8

Dun Wei

Jan 9, 2026

·

Stayed 1 night

There was constant drilling and road works even after 12midnight. The staff was nice and went to speak with the construction workers but there was nothing much that could be done. Perhaps they could have offered to change my room.

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Service

Staff are widely described as friendly and helpful, and several guests mention thoughtful assistance and accommodations. Still, check-in can be slow, front-desk interactions vary, and handling of issues or deposits is sometimes frustrating.

Related guest reviews

8

Cui

Jul 21, 2024

·

Stayed 6 nights

Hotel is ok for a four star but the service is not great. I had a parcel delivered to the hotel but no one willing to check the address label to see if is my parcel so it just got left there in the corner of the hotel.

10

Hok Ping

Nov 11, 2025

·

Stayed 3 nights

Friendly and helpful staff! Excellent breakfast and good locations to shops and train stations

10

Francis

Nov 25, 2025

·

Stayed 3 nights

Clean room, helpful staff and appropriate amenities.

8

Lindsay

Nov 4, 2025

·

Stayed 2 nights

The staff the last time I stayed there were superb - Jerry was one who stood out - but this time,they were good just not standout. Clean hotel, good food, close to mall and food options.

2

Yoshiharu

Jul 3, 2025

·

Stayed 2 nights

Rooms were not ready when we arrived (15:30), then we had to wait more 3hours for checking in.

6

Manxi

Apr 19, 2025

·

Stayed 1 night

I won’t stay in this hotel again. The front desk was not nice. The room was not quiet.

10

Jian

Oct 21, 2025

·

Stayed 3 nights

One of best locations in Shanghai to stay. Staff are nice and accommodating. Easy dining options. Buffet Breakfast is included and good. Coffee are good with nice coffee machine. Hotel city views of good too. Lt is near subway station and easy going all around. Very good stay, thanks!

10

JEAN

Dec 10, 2024

·

Stayed 1 night

Reception staff are very helpful and professional, especially the manager郑宝。he went all way out to help get medication for my friend who was unwell at the middle of the night. Will definitely recommend

8

Yiyi

Sep 27, 2024

·

Stayed 1 night

Slow check in

10

Michael

Dec 12, 2024

·

Stayed 3 nights

A great stay as they worked hard to accommodate my needs.

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Location

Excellent central base near Jing’an Temple with very easy access to subway, shopping, and dining. Ideal for getting around the city.

Related guest reviews

10

Roy

Nov 22, 2025

·

Stayed 2 nights

It’s a very good location, near to subways and shopping area.

8

Trisha Lisa

Jun 22, 2025

·

Stayed 7 nights

I’ve enjoyed my stay at the hotel. Room is comfortable and spacious. The hotel location is super convenient short walk to Jing’an Temple, the train station and surrounding malls and restaurants. I recommend this hotel.

10

Lin

Nov 10, 2024

·

Stayed 8 nights

Great hotel with great location. Next to subway, shopping center and Jing A Temple. There are tons of restaurants nearby. Hotel is nice as well!

8

david

Jun 13, 2025

·

Stayed 4 nights

Great location 8 minute walk to subway 2 .

8

Vincent

Dec 10, 2024

·

Stayed 4 nights

Good location ,nearby lots of eatery , very close to Jingan Temple and subway.

10

Roy

Oct 28, 2024

·

Stayed 4 nights

The location is perfect. Subway is right there.

8

Bruno

Jan 25, 2026

·

Stayed 1 night

Check-in war etwas langsam, aber der Staff war sehr freundlich, leider meinen immer noch viele Einheimische, sie brauchen nicht anzustehen und drängeln vor, ohne das das Personal sie darauf hinweist. Die Zimmer sind sauber , aber etwas in die Jahre gekommen und "old Style", ich war das Letzte Mal vor über 10 Jahren im Swissotel. Frühstück gut und ausreichend, die Lage sehr gut beim Jing An temple, mit vielen Restaurants und Läden. Sehr nahe an der Subway station, nur etwa 5 minuten zu laufen.

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10

Mohamed

Feb 4, 2026

·

Stayed 1 night

Super bien placé au pied du métro vous êtes à 20 min du bund Et pouvez aller partout dans shanghai

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10

JUI HUANG

Jul 12, 2024

·

Stayed 4 nights

位於靜安區中心交通便利鄰近地鐵站飯店對面就有一家全家便利商店百貨公司以及許多知名好吃的餐廳重要的是飯店房間大費用不貴 cp值高

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10

Roy

Nov 30, 2025

·

Stayed 2 nights

A very convenient location, close to all public transportation

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Dining

Breakfast is commonly praised for variety and taste, but several guests find the quality, replenishment, coffee temperature, or value inconsistent. Many prefer nearby restaurants for better value.

Related guest reviews

10

Gabrielle

Nov 17, 2025

·

Stayed 4 nights

Extensive buffet, clean rooms and helpful staff

6

Chukyum

Jun 15, 2025

·

Stayed 1 night

Great location with lots of eateries and easy to subway. The breakfast was disappointed, and staff are not well trained. Food quality is fair, but the coffee is not hot, and the machine is not working sometimes.

10

Susan

Dec 30, 2024

·

Stayed 3 nights

The pool and spa are excellent. The staff is great. It’s very clean and comfortable at a good price. The breakfast was great too.

8

SHINGO

Jun 13, 2025

·

Stayed 5 nights

朝食は、イマイチですが、それ以外は問題ないと思いました

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10

Hok Ping

Nov 11, 2025

·

Stayed 3 nights

Friendly and helpful staff! Excellent breakfast and good locations to shops and train stations

8

Moira

Sep 14, 2025

·

Stayed 8 nights

Super nice hotel in a central area of Shanghai! Easy to walk around, just next to the metro station and also fast to get a taxi if needed. The hotel was nice, the cleaning service was excellent and also the reception was helpful. Breakfast was also good, but depending on the hour a lot of things were not replaced when finished. In conclusion, really good hotel. I will stay there again!

6

Jonas

Nov 23, 2024

·

Stayed 2 nights

The hotel has a great location with walking distance to great shopping and tourist activities. However, it starts to feel old and a bit worn down. The breakfast buffet is not living up to the price. I would recommend to choose one of the local restaurants around the corner where you can get a better breakfast for less than half price.

8

Bruno

Jan 25, 2026

·

Stayed 1 night

Check-in war etwas langsam, aber der Staff war sehr freundlich, leider meinen immer noch viele Einheimische, sie brauchen nicht anzustehen und drängeln vor, ohne das das Personal sie darauf hinweist. Die Zimmer sind sauber , aber etwas in die Jahre gekommen und "old Style", ich war das Letzte Mal vor über 10 Jahren im Swissotel. Frühstück gut und ausreichend, die Lage sehr gut beim Jing An temple, mit vielen Restaurants und Läden. Sehr nahe an der Subway station, nur etwa 5 minuten zu laufen.

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10

daichi

Oct 5, 2025

·

Stayed 1 night

駅からも近く、部屋は広くて清潔で、朝食は種類も多いし、どれもこれも美味しく良いホテルでした。スタッフの英語がとても聞き取りやすかったです。友達の部屋とコネクティングルームにしてもらいたくてリクエストしていたのですが、ちゃんとリクエストが通っていて、コネクティングルームが用意されていました。バスタブも大きくて使いやすかったです。

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10

daichi

Oct 5, 2025

·

Stayed 2 nights

地下鉄駅から近く買い物するのも便利で、どこに行くにも便利で、部屋は清潔で、お水もコーヒーもふんだんに用意してあり、バスタブも大きく気持ちよかったです。朝食はとても種類が多くて、どのおかずもおいしかったです。スタッフの英語もとても聞き取りやすく、フロントでもレストランでもいろんな説明がわかりやすかったです。

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $406	6 $319	7 $257
8 $180	9 $191	10 $237	11 $665	12 $188	13 $183	14 $159
15 $159	16 $163	17 $185	18 $185	19 $185	20 $180	21 $292
22 $329	23 $239	24 $349	25 $236	26 $383	27 $173	28 $162
29 $170	30 $174

Su	Mo	Tu	We	Th	Fr	Sa
		1 $167	2 $170	3 $174	4 $157	5 $152
6 $146	7 $148	8 $151	9 $151	10 $151	11 $146	12 $146
13 $146	14 $157	15 $157	16 $157	17 $157	18 $153	19 $146
20 $146	21 $151	22 $151	23 $162	24 $178	25 $173	26 $173
27 $157	28 $162	29 $162	30 $162	31 $178

Swissôtel Grand Shanghai

Prices for Swissôtel Grand Shanghai

Monthly average prices

About this property

Location

Room options

Executive Room King

Pinnacle Suite

Executive Room Twin

Swiss Advantage Room Twin

Classic Room Twin

Premier Room King

Executive Suite

Presidential Suite

Classic Room King

Swiss Advantage Room King

Premier Room Twin

Guest reviews of Swissôtel Grand Shanghai

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Swissôtel Grand Shanghai

Prices for upcoming dates

Business details