Savoy Park Hotel

It is a boutique hotel with only a limited number of rooms but we were made very welcome. The room and public areas were clean and well decorated and it was just very short walk to the beach. The gardens were beautiful.

Check In was very good Dinner was fantastic Room comfortable and very clean Suggest you label the Switch outside bathroom that it’s for the Shower water heater unit. Took too long to find it and get shower Only negative. No Lift to get bags up 2 floors

STAIRS A big problem.

A really lovely quaint hotel in the scottish baronial style. We had a room on the first floor which was a struggle to get to as we were laden with bags but in fairness, assistance was offered (pride came before a fall). The evening meal was delicious and there was suffucient choice on the menu. A range of wines were available, and the staff were helpful and knowledgeable. Breakfast was excellent with a great choiceof foid and drink options. The room was larger than normally experienced at this price point. The bed was comfortable and super king size. The bathroom was large and ckean but bizarrely only serviced by a small bath with over head shower. Given the available room better use could be given to up grading. The Hotel is super dog friendly. We will definitely be back

Very comfortable hotel food lovely excellent service very dog friendly

Just a 10 minute walk from the station, on a leafy road sits this hidden gem of a hotel. Fabulously atmospheric, staff greeted us like old friends. The room, double with sofa bed for grandson, was huge as was the bathroom which had separate bath and shower. Beds were soooo comfy,room spotless and quiet. Lovely cosy decor and sturdy antique furnishings. Food was amazing and plentiful, really cant fault anything of our stay. Ideally located a few minutes from either the sea front or the town. Parking and gardens. We stayed just before renovation was due to start, but honestly we've paid much more for far worse, so cant wait to stay after the process. We needed a relaxing break and the staff were so nice, chatty and friendly, that's exactly what we got. Thanks to everyone, we will be back

The free parking and included breakfast were good selling points. The building and gardens looked grand and were full of history. Inside is very clean and the staff were lovely and very polite. The room we stayed in felt a little cramped but was fine for the 1 night. The en-suite bathroom was surprisingly spacious though. The bed was soft and comfortable. The room didn’t include air con though but had a few windows to open. Some of the fixtures and fittings looked a bit rundown. If these were changed I think it would make a big difference for not that much money.

Great location, no lift and a tight winding staircase makes it tough to get bags upnto rooms. No AC, small room, shower was either scalding hot or ice cold and kept switching during the shower.

Great breakfast nice to have a late bar service. Room warm and comfortable. Good value nice character hotel.

After driving through busy centre of Ayr, I wondered how quiet this one night's stay would actually be. Shouldn't have worried -- this elegant Edwardian-style hotel was set in a leafy side street with gravelled parking out front and spacious lawned garden to the back. My room overlooked this garden and outdoor tables adjoining the bar, but it wasn't noisy on a warm June night -- only birdsong and quiet chatting. The room (and bathroom) itself was very clean and nicely appointed. Interiors, including bar and dining room, continue elegant period decor, perfect for a cocktail before dinner. Interesting menu for dinner, and very good full Scottish breakfast the next morning. Staff were all very helpful and attentive, even hunting down a fan to break up the still air of unusually hot weather after sundown.

room was very clean and tidy,hotel staff were friendly and helpfull evening meals were very good.

Travelling with our son and his wife, our party of four unfortunately found this hotel experience disappointing and sub-par, during our 2 night stay. Based on a very different experience during a 5 star stay here nine years ago, it is quite evident the hotel is no longer being managed as well as it used to. It has become tired /outdated and is in dire need of lacking upkeep, repairs and improved cleanliness. Our bathroom was not properly cleaned and smelled of the stench of urine as soon as we walked in. The bathroom floor and bedside tables were sticky. As 2024 is going down as a 20 record worldwide for travel, there were no other hotels available, so we stayed put. Also there were basic things like broken doorknobs, lacking power /USB outlets, malfunctioning toilet flush, no phone in room and so on (i.e. things normally included in any 3 star hotel are lacking). The staff are very polite but seem anxious as though they are being evaluated - as if required by policy, not really sincere. We are dog owners all our lives and love dogs; but dogs need to be confided to their rooms and common hallways - they should NEVER be allowed into restaurants or lounges where food/ drinks are being served. We are world travelers and this is the majority of hotels' basic policy and there is a reason for it. New management need to open their eyes and make some changes if the they want to stay in business. This is a hotel, but it is being run like a fishing lodge!

Just a 10 minute walk from the station, on a leafy road sits this hidden gem of a hotel. Fabulously atmospheric, staff greeted us like old friends. The room, double with sofa bed for grandson, was huge as was the bathroom which had separate bath and shower. Beds were soooo comfy,room spotless and quiet. Lovely cosy decor and sturdy antique furnishings. Food was amazing and plentiful, really cant fault anything of our stay. Ideally located a few minutes from either the sea front or the town. Parking and gardens. We stayed just before renovation was due to start, but honestly we've paid much more for far worse, so cant wait to stay after the process. We needed a relaxing break and the staff were so nice, chatty and friendly, that's exactly what we got. Thanks to everyone, we will be back

I was expecting a better room than this for £200! This place was just ok and a good enough place to sleep for night but I would definitely never pay that again to stay there. It was worth £75 at best. There were hairs in the sink and tub and the breakfast was not great. Sorry, i hate to leave a bad review but I wasn't impressed and feel like i wasted money here.

This hotel was very comfortable and clean. The meals were excellent. It is closing at the end of October for a complete refurbishment, taking about 6 months, so any review now would, in my opinion, be irrelevant.

The free parking and included breakfast were good selling points. The building and gardens looked grand and were full of history. Inside is very clean and the staff were lovely and very polite. The room we stayed in felt a little cramped but was fine for the 1 night. The en-suite bathroom was surprisingly spacious though. The bed was soft and comfortable. The room didn’t include air con though but had a few windows to open. Some of the fixtures and fittings looked a bit rundown. If these were changed I think it would make a big difference for not that much money.

Lovely building and throughly high quality.

When we arrived to the room it was not as we booked (outdated room). The heating system was not working while outside temperature was 5 degrees. The receptionist brought as an option a small electrical heater, but it was not a proper solution, and was very dusty (it smelled strongly dust burnt). He also said that we were going to receive a compensation for all the hassle that we encountered; but on the checkout we were told that we were not going to receive any compensation. As we were not provided with the amenities that we booked and payed, there must be some form of compensation for this unpleasant experience.

Very friendly staff, provided crib for our baby at last minute notice, and had great breakfast. Offered 24/hour beverages and our room was large with tall ceilings - very spacious. Definitely an old school vibe but clean and homey.

After driving through busy centre of Ayr, I wondered how quiet this one night's stay would actually be. Shouldn't have worried -- this elegant Edwardian-style hotel was set in a leafy side street with gravelled parking out front and spacious lawned garden to the back. My room overlooked this garden and outdoor tables adjoining the bar, but it wasn't noisy on a warm June night -- only birdsong and quiet chatting. The room (and bathroom) itself was very clean and nicely appointed. Interiors, including bar and dining room, continue elegant period decor, perfect for a cocktail before dinner. Interesting menu for dinner, and very good full Scottish breakfast the next morning. Staff were all very helpful and attentive, even hunting down a fan to break up the still air of unusually hot weather after sundown.

Comfortable stay in historic manor with charm. Room was large, but interior was dated. Our room had lovely garden view and play structure in walled garden for kiddos. Staff was very friendly. Hot breakfast was served in lobby and included options like full Scottish breakfast, eggs Benedict, French toast, etc. Note, there were no elevators and rooms are 1-2 floors up so you must carry your luggage upstairs.

A very nice friendly hotel. I think it may be changing ownership soon. Food and beer was very good - what more do you need. My only criticism is the lack of 13A sockets in the bedroom - nothing where the kettle and makings kept and a multi-way extension sat on top of the desk.

Staff were very helpful. The room we were allocated was too small to fit our dog and suitcase to be comfortable, the staff gave us the choice of another 2 rooms, the one we selected was much bigger but the bathroom doors were saloon type, and very noisy. The rooms were in poor condition and in urgent need of refurbishment.

Satisfactory room, but no fridge or shower, food service, staff and host very welcoming, which made up for some of the obvious shortfalls in the condition of the property.

Just a 10 minute walk from the station, on a leafy road sits this hidden gem of a hotel. Fabulously atmospheric, staff greeted us like old friends. The room, double with sofa bed for grandson, was huge as was the bathroom which had separate bath and shower. Beds were soooo comfy,room spotless and quiet. Lovely cosy decor and sturdy antique furnishings. Food was amazing and plentiful, really cant fault anything of our stay. Ideally located a few minutes from either the sea front or the town. Parking and gardens. We stayed just before renovation was due to start, but honestly we've paid much more for far worse, so cant wait to stay after the process. We needed a relaxing break and the staff were so nice, chatty and friendly, that's exactly what we got. Thanks to everyone, we will be back

Room spacious and comfy nice view over the garden's, shame there was no shower as the ceiling was to low for one, breakfast was a treat if you like a full Scottish.

Beautiful bathroom but very poor water pressure

On the upside, which is why I have given them a 2, the staff were friendly. That's it! Now, the biggest issue I had with this hotel were the mattresses. They are so used that they are now thin, hard, uneven and sore to sleep on. I stayed in room 1 for the first night, got hardly any sleep (also lots of cobwebs). I asked to be moved to a different room. Interesting that the receptionist showed no surprise. I was then put in room 7. The mattress was the same disgraceful state, only with a thin topper, which didn't really do much good. If you search for the lowest scoring comments, you will see lots of them mention the atrocious mattresses. I asked other guests at breakfast, and they too were extremely disappointed with the mattresses and so did not get the sleep they needed. I had dinner (once was enough) - fish and chips. On the menu it said 'handmade chips' - they weren't - they were oven chips, undercooked. The peas were microwaved to the point they were shrinking and wilting. The fish batter looked like something out of the film Alien. This was anything but restaurant quality - absolutely appalling. With regards breakfast, the food was satisfactory, nothing special, but with few guests and two staff serving, it still took over 20 minutes just to get my cereal. And I had to remind them. Ridiculous. I left the hotel a day early, I couldn't stand sleeping on that mattress anymore. How this hotel gets a 'wonderful' is beyond me. Do not recommend a stay at this hotel!

The free parking and included breakfast were good selling points. The building and gardens looked grand and were full of history. Inside is very clean and the staff were lovely and very polite. The room we stayed in felt a little cramped but was fine for the 1 night. The en-suite bathroom was surprisingly spacious though. The bed was soft and comfortable. The room didn’t include air con though but had a few windows to open. Some of the fixtures and fittings looked a bit rundown. If these were changed I think it would make a big difference for not that much money.

Great location, no lift and a tight winding staircase makes it tough to get bags upnto rooms. No AC, small room, shower was either scalding hot or ice cold and kept switching during the shower.

Great stay, no issues. Staff was very friendly and attentive. Would definitely stay again.

Just a 10 minute walk from the station, on a leafy road sits this hidden gem of a hotel. Fabulously atmospheric, staff greeted us like old friends. The room, double with sofa bed for grandson, was huge as was the bathroom which had separate bath and shower. Beds were soooo comfy,room spotless and quiet. Lovely cosy decor and sturdy antique furnishings. Food was amazing and plentiful, really cant fault anything of our stay. Ideally located a few minutes from either the sea front or the town. Parking and gardens. We stayed just before renovation was due to start, but honestly we've paid much more for far worse, so cant wait to stay after the process. We needed a relaxing break and the staff were so nice, chatty and friendly, that's exactly what we got. Thanks to everyone, we will be back

Very comfortable staff amazing cant do enough to help nothing a problem. Great food service excellent Mary and Jordan very attentive. Will definately be back

Excellent staff . Service. Breakfast.

We really enjoyed our stay. The staff were excellent, friendly and very attentive. The food was 1st class with very large portions. Would definitely recommend a visit.

Fantastic stay at the savoy park hotel. The standout was the incredibly friendly and lovely staff in particular Michelle, and the delicious food. The team went above to make sure we felt welcomed. Felt like home from home. A true gem!

Excellent friendly welcome and service including our two JRTs Will go back anytime

When we arrived to the room it was not as we booked (outdated room). The heating system was not working while outside temperature was 5 degrees. The receptionist brought as an option a small electrical heater, but it was not a proper solution, and was very dusty (it smelled strongly dust burnt). He also said that we were going to receive a compensation for all the hassle that we encountered; but on the checkout we were told that we were not going to receive any compensation. As we were not provided with the amenities that we booked and payed, there must be some form of compensation for this unpleasant experience.

This is a beautiful historic building with nice back garden. Rooms were quite nice. It seems to be more of a place locals go for dinner (which was mediocre). The staff were quite unfriendly and uninterested in chatting or recommending sights to tourists. Also, off the beaten track as far as the city of Ayr is concerned.

Very pleasant, and we were looked after very well by the young man who served us all our meals and noticed our room door was not closed properly, closed it and informed us. Great customer service

Convenient location and lovely staff.

Lovely hotel set just back from the town centre - the staff were very polite and attentive to our needs, we really can't fault them. Bar area - lovely and very well appointed and well priced, which makes a change to other establishments. The room did show its age in parts, but it was clean & tidy and again like the bar it was well-appointed. Breakfast was the only lost star - you could order a full breakfast and get a plate of I think 8 items, I didn't fancy a full breakfast, so when I ordered bacon, sausage & scrambled egg I thought it would of closer in proportion to above, not 1 rasher of bacon, 1 small sausage and what seemed like a 1 egg scrambled egg served on a full-sized oval plate, perhaps if you reduced the plate size it wouldn't have looked so out of proportion - otherwise excellent. If you want a town centre hotel with good facilities, we would highly recommend Savoy Park.

Just a 10 minute walk from the station, on a leafy road sits this hidden gem of a hotel. Fabulously atmospheric, staff greeted us like old friends. The room, double with sofa bed for grandson, was huge as was the bathroom which had separate bath and shower. Beds were soooo comfy,room spotless and quiet. Lovely cosy decor and sturdy antique furnishings. Food was amazing and plentiful, really cant fault anything of our stay. Ideally located a few minutes from either the sea front or the town. Parking and gardens. We stayed just before renovation was due to start, but honestly we've paid much more for far worse, so cant wait to stay after the process. We needed a relaxing break and the staff were so nice, chatty and friendly, that's exactly what we got. Thanks to everyone, we will be back

If you want to experience a Scotish style hotel this is the place to stay...Excellent staff, food, service and only a few minute walk to the town, beach and golf courses.

What a wonderful stay we had in Ayr! The hotel is a short walk from the Esplanade and the beach. You will be missing something special if you don't take that walk! The food was delicious and the staff was very helpful and friendly.

Great room. Convenient walking to city center. Food in hotel restaurant is really good with great breakfast.

This hotel is in the perfect location for a stay in Ayr. You are close enough to the town centre that you can walk in easily but far enough out that you’re not bothered with noise. The staff are excellent, the food is great and you can park right outside.

Lovely, historic boutique hotel in Ayr. Small, but nicely appointed room, convenient location. Near the beach, close to transportation, etc. Walked to a beautiful golf course, Belleisle, and played there on a spectacular sunny day. Enjoyed 2 breakfasts and dinners in their restaurant. Very pleased with our choice of accommodations.

This is a beautiful historic building with nice back garden. Rooms were quite nice. It seems to be more of a place locals go for dinner (which was mediocre). The staff were quite unfriendly and uninterested in chatting or recommending sights to tourists. Also, off the beaten track as far as the city of Ayr is concerned.

After driving through busy centre of Ayr, I wondered how quiet this one night's stay would actually be. Shouldn't have worried -- this elegant Edwardian-style hotel was set in a leafy side street with gravelled parking out front and spacious lawned garden to the back. My room overlooked this garden and outdoor tables adjoining the bar, but it wasn't noisy on a warm June night -- only birdsong and quiet chatting. The room (and bathroom) itself was very clean and nicely appointed. Interiors, including bar and dining room, continue elegant period decor, perfect for a cocktail before dinner. Interesting menu for dinner, and very good full Scottish breakfast the next morning. Staff were all very helpful and attentive, even hunting down a fan to break up the still air of unusually hot weather after sundown.

Toilet seat broken , in loft room no shower, no slip mat difficult getting in& out of bath ,steep stair to 2nd floor,dinner very poor , breakfast poor ,sat at table of our choice and was asked to move to another table that was set up for 2 people

Just a 10 minute walk from the station, on a leafy road sits this hidden gem of a hotel. Fabulously atmospheric, staff greeted us like old friends. The room, double with sofa bed for grandson, was huge as was the bathroom which had separate bath and shower. Beds were soooo comfy,room spotless and quiet. Lovely cosy decor and sturdy antique furnishings. Food was amazing and plentiful, really cant fault anything of our stay. Ideally located a few minutes from either the sea front or the town. Parking and gardens. We stayed just before renovation was due to start, but honestly we've paid much more for far worse, so cant wait to stay after the process. We needed a relaxing break and the staff were so nice, chatty and friendly, that's exactly what we got. Thanks to everyone, we will be back

This hotel was very comfortable and clean. The meals were excellent. It is closing at the end of October for a complete refurbishment, taking about 6 months, so any review now would, in my opinion, be irrelevant.

If you want to experience a Scotish style hotel this is the place to stay...Excellent staff, food, service and only a few minute walk to the town, beach and golf courses.

We really enjoyed our stay. The staff were excellent, friendly and very attentive. The food was 1st class with very large portions. Would definitely recommend a visit.

Food was excellent, all produce from local area. Shame I don't nearby.

Great room. Convenient walking to city center. Food in hotel restaurant is really good with great breakfast.

My wife and I found our 2-night stay at this hotel rather ho-hum, disappointing in fact. Hotel is mediocre, outdated and in need of repairs and improvements. Our room's heating did not work properly and the door handle broke off when opening the door. Power and USB outlets were missing. Kettle and coffee tray were kept in the wardrobe (LOL) and had to be moved to a table where there was a power outlet. We've seen this at other hotels, but only where space is lacking. There was no need for this it in our room. We had breakfast one morning and the food simply tasted terrible - it could have been prepared better by a child. We didn't go back and went elsewhere for breakfast and dinner, even though we had a pre-paid bed & breakfast rate. The staff are courteous but appear nervous. Perhaps because they are under staffed? Management need to take notice that by comparison with other hotels, they are not on a par with other 3 star hotels. Significant changes are needed to keep travelers coming back. We came here because it was recommended by my parents based on a stay 10 years ago. As one can see online, reviews are now hit and miss, so we hope they listen because it is otherwise a beautiful property and a great location. However, IMO these features alone will not be enough sustain this hotels' business.

Lovely, historic boutique hotel in Ayr. Small, but nicely appointed room, convenient location. Near the beach, close to transportation, etc. Walked to a beautiful golf course, Belleisle, and played there on a spectacular sunny day. Enjoyed 2 breakfasts and dinners in their restaurant. Very pleased with our choice of accommodations.

Great hotel and friendly staff. Limited menu options for dietary restrictions on dinner menu and not many places around for dining either. Breakfast was great. Would be nice to have comp coffee or tea though.