Is parking available at the property?

Yes, parking is available on-site, and valet parking is also offered. There may be a resort fee that includes parking access.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 11:00 AM for a fee of approximately MXN 420 for adults and MXN 210 for children.

Does the property allow pets?

Yes, pets are allowed in specific rooms only, with a fee of MXN 1500 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out may be available upon request, but are subject to availability and may incur additional charges.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

What is the location of the property in relation to key landmarks?

The property is located in Acapulco (Puente del Mar), within a 15-minute drive of La Isla Shopping Village and Playa Revolcadero. It is approximately 2.5 km from General Juan N. Alvarez Intl. Airport.

Does the property have a swimming pool?

Yes, there are 6 outdoor swimming pools available. Pool access is from 7:00 AM to 8:00 PM.

What are the hotel's policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of MXN 350 per night. Advance request is required for rollaway beds.

Palacio Mundo Imperial Riviera Diamante

Average nightly price at Palacio Mundo Imperial Riviera Diamante Acapulco by month, last 12 months (USD)
Month	Average price
January	US$138
February	US$154
March	US$147
April	US$160
May	US$102
June	US$92
July	US$102
August	US$106
September	US$100
October	US$109
November	US$113
December	US$145

What guests think

At Palacio Mundo Imperial Riviera Diamante Acapulco, travelers highlight expansive pools and access to sister properties and a beach club by shuttle, friendly staff, and proximity to the airport, while noting the hotel is not directly on the beach.

Reviews are mixed on upkeep, with recurring reports of humidity odors, pests, inconsistent housekeeping, and maintenance issues like elevator delays and occasional facility closures. Service is frequently described as kind but slow, with periodic check-in waits, missed room service, and invoice or billing hassles. Dining feedback is split: many enjoy breakfasts and specialty restaurants, while others find options limited, pricey, and the all-inclusive confusing or time-limited. Expect a large, family-oriented resort experience with strong leisure amenities and occasional operational rough edges.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Large resort facilities with multiple pools, including a wave pool, and shuttle access to a beach club and sister hotels. Some facilities face maintenance or capacity issues, with elevator outages and occasional closures or long waits.

Related guest reviews

8

Mikhail

27 Oct 2024

·

Stayed 2 nights

Buen lugar pero la alberca de olas no funcionaba

Su	Mo	Tu	We	Th	Fr	Sa
1 $111	2 $96	3 $96	4 $146	5 $147	6 $147	7 $120
8 $168	9 $168	10 $168	11 $173	12 $168	13 $381	14 $401
15 $121	16 $96	17 $98	18 $96	19 $124	20 $144	21 $147
22 $98	23 $97	24 $160	25 $158	26 $158	27 $160	28 $158
29 $95	30 $85

Su	Mo	Tu	We	Th	Fr	Sa
		1 $85	2 $83	3 $85	4 $97	5 $98
6 $85	7 $85	8 $85	9 $85	10 $85	11 $147	12 $147
13 $85	14 $85	15 $85	16 $97	17 $97	18 $111	19 $111
20 $110	21 $113	22 $112	23 $148	24 $141	25 $148	26 $143
27 $197	28 $191	29 $215	30	31

Prices for Palacio Mundo Imperial Riviera Diamante Acapulco

Monthly average prices

About this property

Location

Room options

Club 89 Double Beds Resort View

Master Suite King Size Bed Diamante View

Superior Double Beds + Concert Included

Deluxe King Size Bed Resort View

Club 89 King Size Bed Diamante View

Club 89 King Bed Resort View

Master Suite King Size Bed Resort View

Club 89 Double Beds Diamante View

One Bedroom Penthouse King Size Bed Diamante View

Junior Suite King Size Resort View

Deluxe Double Beds Resort View

Superior Double Beds Diamante View

Superior King Size Bed Diamante View

Junior Suite King Size Bed Diamante View

Guest reviews of Palacio Mundo Imperial Riviera Diamante Acapulco

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What guests think

Property policies

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