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Excellence Riviera Cancun


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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Excellence Riviera Cancun, travelers consistently praise the friendly, attentive staff, well-kept grounds, and multiple pools—including a lazy-river style circuit—while many enjoy varied restaurants and bars, spacious rooms, and a relaxed, adults-only atmosphere.

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Facilities

Good

Cleanliness

Clean

Service

Friendly

Location

Quiet

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10

Samantha

EXP-logo

31 Jan 2026

·

Stayed 6 nights

The rooms are always clean and well stocked. The staff is very friendly and helpful.
The rooms are always clean and well stocked. The staff is very friendly and helpful.

10

Wanda

EXP-logo

30 Jan 2026

·

Stayed 4 nights

Clean room, excellent staff -everyone seemed happy to be working there!! Food was outstanding --Entertainment was outstanding! Activities were fun --again - EVERYONE working there greeted us and looked like they LIKED working there -- awesome!
Clean room, excellent staff -everyone seemed happy to be working there!! Food was outstanding --Entertainment was outstanding! Activities were fun --again - EVERYONE working there greeted us and looked like they LIKED working there -- awesome!

10

Angel Hiram

EXP-logo

27 Jan 2026

·

Stayed 3 nights

Everything was good
Everything was good

10

Mauro

EXP-logo

25 Jan 2026

·

Stayed 5 nights

The rooms are very clean nicely laid out a little dated with the Jacuzzis, which I’m sure not too many people use anymore food was fantastic location superb everyone super helpful.
The rooms are very clean nicely laid out a little dated with the Jacuzzis, which I’m sure not too many people use anymore food was fantastic location superb everyone super helpful.

10

Jamie M.

EXP-logo

20 Jan 2026

·

Stayed 4 nights

Had a great stay at this all inclusive adults only resort. Staff were great. Food was excellent. Place was clean!!!! We would go again!!! We booked through a third party but if you book directly through the girl they offer complimentary shuttle service.
Had a great stay at this all inclusive adults only resort. Staff were great. Food was excellent. Place was clean!!!! We would go again!!! We booked through a third party but if you book directly through the girl they offer complimentary shuttle service.

Carr. Federal 307 Chet-Pto. JuarezKm 324 - 342, Mza. 7, Lt. 1, SM 11, 77580, Puerto Morelos, Quintana Roo, Mexico

Location

Located in Puerto Morelos, Excellence Riviera Cancun - Adults Only All Inclusive is next to a golf course and on the beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Puerto Morelos Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Xoximilco and Arrecife de Puerto Morelos National Park are also worth visiting.

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 12:00


Good to know

Additional policies and info about this property.

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FAQs

Parking is available on-site, but details regarding the type (private/public, covered/uncovered) and cost are not specified.


Breakfast is included in the all-inclusive package, but specific details about the type (continental, buffet, etc.) and serving hours are not provided.


Pets are not allowed at this adults-only property. Service animals are exempt from this policy.


Check-in time is at 15:00 and check-out time is at 12:00. Guests must be at least 18 years old to check in. Early or late check-in/check-out availability and costs are not specified.

The property is located in Puerto Morelos, next to a golf course and on the beach. It is close to attractions like Moon Palace Golf Club and Riviera Cancun Golf Resort, with easy access to natural sites such as Puerto Morelos Beach and national parks.


Yes, there are 6 outdoor swimming pools available, along with a hot tub. Specific operational hours and seasonal availability are not mentioned.


Children 18 years old and younger are not permitted at this adults-only property.


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