Riva Lofts Florence

Excellent hotel, very friendly staff. Location is great too, only a short tram ride to the city centre. Loved the birthday pancakes for breakfast. The bed was very comfortable. Only minor downside is the hotel is next to a busy road and you could hear the traffic when trying to relax in the garden.

Even before we arrived, Veronica, our host, contacted me to inquire about our arrival. She gave us excellent directions and was waiting for us, in the pouring rain!, to direct us to the parking, have our luggage taken care of and guide us to the loft. She is the most helpful, friendly and caring host we have ever had the chance to interact with on our travels. She made us feel welcome, showed us around the property, and helped us plan our stay in Cinque Terre. She even helped us reserve the restaurant we wanted to eat at in the evening. The loft is beautiful, with a jacuzzi and a sauna! Very conveniently located in Riomagiorre. And the breakfast the next morning was heavenly. Veronica brought dish after dish of delicious food, croissants, eggs, crepes, fruit, whatever we wished for. Overall, this experience was one of the best we ever had.

I stayed only one night , but I can say that the room was so good and clean, the person at the reception was very nice and available, the hotel position is very close bay to the train station that in the center well served by taxis and buses. Very good international breakfast

Cute property and rooms are comfortable. Not very convenient to town if you just want to get out the door and be in the middle of things.

It was a great stay but unfortunately I left in a hurry to get to the rental car and dropped a small ziplock with credit card, health insurance card and $500 in various currencies. As soon as I noticed that evening I called and then emailed the hotel. I didn't hear back at all. When I called again halfway through the conversation the staff person hung up on me. It negatively impacted my memory which had been so great! Dinner and breakfast were very nice.