Gladstone House

Facilities include a small gym, artsy common areas with a pool table and library, and a vintage elevator; several note waits for the elevator. Parking is in a nearby garage with a fee and confusing access, while pet friendly touches are appreciated.

Rooms and common areas are broadly reported as clean and well kept, with some calling them spotless. A smaller number cite lapses such as hair in bathrooms, occasional bugs, missed housekeeping, or maintenance issues.

Stylish rooms with very comfortable beds, but many are small with minimal storage or seating, some with sinks in the bedroom and open showers that splash. Street, train, and hallway noise are common, and a few mention weak Wi‑Fi or tricky TVs.

Service is widely praised as friendly, accommodating, and proactive, with smooth check ins. A few guests report slow or rude interactions, benefits not honored without prompting, or difficulty getting elevator assistance.

Set on Queen West/Little Portugal with a streetcar at the door, it’s walkable to shops, restaurants, and venues like Budweiser Stage, with easy access to downtown. Some find street facing rooms noisy and a few describe the immediate area as a bit rough.

The on site bistro and bar receive frequent praise for tasty breakfasts, brunch, and drinks, with standout staff. Several reviews note closures or limits due to private events, occasional slow service, and that breakfast is not included.