Name: Quality Inn Near the Island Pigeon Forge
Address: 2708 Parkway, Downtown Pigeon Forge, Pigeon Forge, Tennessee, United States of America, Pigeon Forge, Sevier County, US
Price range: US$76–US$245 per night
Rating: 8.68

What guests think

At Quality Inn Near the Island Pigeon Forge, guests consistently praise very clean, recently updated rooms, a walkable location across from The Island, and family-friendly amenities including a 24-hour indoor pool, outdoor pools and hot tubs, plus a popular breakfast.

Staff are frequently described as friendly and helpful, and many appreciate the very large in-room TVs. Recurring issues include unreliable Wi‑Fi, firm or uncomfortable beds, small bathrooms or humidity, and housekeeping that can be limited or late; some guests also experienced noise. Some also note that breakfast is served in a separate building. Overall, expect a clean, updated, walkable stay with strong family amenities and a few service and comfort trade‑offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight the indoor and outdoor pools and hot tubs, with the indoor pool often open 24/7; laundry facilities and a small fitness room are available. Some note slippery flooring, occasional maintenance or cleanliness issues around pools, and parking frustrations with saved spaces.

Related guest reviews

10

Ted

25 Jun 2025

·

Stayed 2 nights

Choice of indoor pool 24hrs . Or out door pool and hot tub. 10 to 10pm. Always a great stay.

8

julie

26 Jul 2025

·

Stayed 5 nights

Our family of 4 stayed here for a short vacation. This hotel is quiet, has a good breakfast and is in close proximity to many attractions in Pigeon Forge. We easily walked to the Island several times. We did not use the pools, but there were 2 (one inside one building and one outside the other building) and they seemed nice. They also have a laundry room in the back building, which is nice if you are on a longer trip with the whole family. There was daily towel exchange, however our beds were not made daily. I noticed we did not have a clean duvet on the second night and requested a new one. It was replaced. In most of my hotel experiences, a room is cleaned while you are gone for the day, but that is not the case at this hotel. We returned to our room at least twice and housekeeping had not been there until later in the afternoon. That might just be the way they do things there, but I prefer to have my room cleaned earlier in the day if I am there for an extended time. Overall, a good place to stay.

8

Susan

14 Oct 2024

·

Stayed 2 nights

Very clean and the staff was outstanding. The outdoor hottub was rather hard to get into and was broken most of the time but, everything else was great.

10

Amy

1 Oct 2025

·

Stayed 2 nights

The room was large, the beds were comfortable, and everything was clean. The front desk staff were kind and helpful. The location is great! We loved the outdoor pool, indoor pool, and both hot tubs!

10

Megan

18 Oct 2024

·

Stayed 3 nights

Wonderful stay. Rooms were clean and TV was huge! Indoor pool open 24 hours which was nice. Flooring in pool area is not ideal. It is tile which can be very slippery and dangerous and water did not drain good, so there was water standing everywhere. Need to be very careful in that area when walking and especially with children. Breakfast was great. Overall, great stay!

10

Marilenea

21 Sept 2025

·

Stayed 6 nights

Had a great week long stay at this hotel. Hotel was very quiet. Rooms were clean and beds were comfortable. Pool and hot tub area was accessible 24hrs a day and was amazing. Hotel had a decent breakfast too.

10

Carli

21 Jul 2024

·

Stayed 2 nights

This hotel is amazing! 65” TV’s in every room. Air conditioning works great. Beds are beyond comfortable. Everything is clean and updated. The best part for us was the 2 pools. They have one outdoor pool and one indoors. Same with hot tubs. The indoor pool and hot tub are open 24 hours!! This hotel is literally across the street from the Island. This will be my go to hotel from now on.

10

Catalina

27 Jul 2025

·

Stayed 5 nights

Great location right next to Publix with 24/7 indooor pool and hot tub. Breakfast is included and they offered eggs, sausages, buiscuits with gravy, yogurt, apples, bananas, cereal, waffles, juice and coffee. The hot options were quite flavorless and I wish they would mix it up every day, but other than that, the hotel was perfect for my 5 day stay.

10

Christy

26 Nov 2023

·

Stayed 2 nights

Was very nice , indoor pool and Jacuzzi were great ! Breakfast was great as well !! Will stay again !! Also fitness center was enjoyed !

10

Nuncito

13 Nov 2025

·

Stayed 1 night

Clean, great pool and hot tub. Carts easy to push. Close to The Island and walking distance to stores and restaurants and The Island. Friendly staff. Great breakfast.

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Cleanliness

Reviews frequently describe very clean, recently updated rooms and well-kept common areas. A minority report issues such as dirty floors or carpets, musty or smoke odors, mold in bathrooms, or cloudy pool water.

Related guest reviews

10

Melissa

28 Dec 2025

·

Stayed 2 nights

Very clean, updated room. Minor issue with shower bar and light beside tv. Pool was staffed clean and warm.

2

Bruce

10 Jul 2023

·

Stayed 1 night

The bathroom had mold on the walls and when you opened the entry door to the room a horrible smell hits you in the face

10

Amy

1 Oct 2025

·

Stayed 2 nights

The room was large, the beds were comfortable, and everything was clean. The front desk staff were kind and helpful. The location is great! We loved the outdoor pool, indoor pool, and both hot tubs!

10

Mark

22 Dec 2025

·

Stayed 2 nights

All of it clean friendly breakfast good beds soft and comfortable pleased with all thank you

4

Jeremy

25 May 2025

·

Stayed 1 night

The hotel overall was okay. However the bed covering was filthy on both beds.

10

Tara

13 Apr 2025

·

Stayed 3 nights

This was one of the better hotels we have stayed at while in the area. We go 2 times a year and this will be our spot from here out! The pool was great, the breakfast was great the rooms were updated and clean!

6

Jose Fausto

10 Sept 2025

·

Stayed 3 nights

The room floor was dirty. Pool was pretty clean though.

2

Charity

18 Aug 2025

·

Stayed 2 nights

My kids and I stayed here for a weekend getaway. Booked at this location due to proximity to local attractions. Therefor I do not place fault on the hotel but for future customer awareness…it was loud at night. Police sirens, loud music, etc. In addition, and unfortunately, we did not swim in the pool(s). Although we looked forward to some relaxing pool time…we decided against it due to the condition that the pool water was in. Brown stuff (not sure what) at bottom of pool, white floaters on water surface and water was very cloudy. Needless to say, we were bummed and will not return to this location.

10

Jaimie

7 Sept 2025

·

Stayed 2 nights

Excellent location across from the Island! Clean and comfortable! Outdoor pool and hot tub were great! The breakfast was great! The ladies were amazing keeping everything cleaned and stocked. Staff was amazing, excellent customer service! I would definitely stay at this location again!

10

Nuncito

13 Nov 2025

·

Stayed 1 night

Clean, great pool and hot tub. Carts easy to push. Close to The Island and walking distance to stores and restaurants and The Island. Friendly staff. Great breakfast.

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Rooms

Renovated rooms with very large TVs are appreciated, but comfort is mixed: many find mattresses firm and bathrooms small. Guests occasionally report street or neighbor noise, humidity from in-room AC, door fit issues, and Wi‑Fi that is often unreliable.

Related guest reviews

6

Jamie

26 Oct 2025

·

Stayed 2 nights

The room was nice and clean. The inside pool was nice. The wifi service was awful

8

Randy

23 Sept 2024

·

Stayed 2 nights

Close to busy road. A bit noisy for me. No complaints though.

8

Mindy

2 Jan 2025

·

Stayed 1 night

I will start by saying the front desk ladies were nice, check in was fast. The room was clean and you can tell they recently done a renovation, however for some reason our door wouldn’t shut at the bottom corner so we had a lot of traffic noise in our room. The walls I’m pretty sure are made of paper because you can clearly hear your neighbors conversations. And in the bathroom, because you share a wall the another room you can also hear everything going on in there as well lol. The beds…if you like a firm mattress with a few lumps ..this is your place to stay. I will say the hotel is in a good location, across the street is the Pirates show and the Comedy Barn. Plus restaurants next door. I probably won’t stay here again.

8

Florence

24 Apr 2025

·

Stayed 3 nights

The Staff was pleasant, especially the gentleman who took care of the dining area for breakfast. The breakfast was great! Eggs, sausage, grits, biscuits and gravy, and all the regular stuff, cereal, toast, waffles. Our only real complaint is the mattresses are like sleeping on a slab of rock. Very hard. Otherwise our stay was great.

10

Mark

5 Apr 2025

·

Stayed 1 night

Weve stayed here several times but not in a couple of years. We REALLY like the updated rooms. Big TV, great direct and ambient lighting, and great bedding.

8

Melissa

24 Jul 2025

·

Stayed 1 night

Room created heavy moisture. Everything was damp.

8

Jeanne

12 May 2025

·

Stayed 4 nights

It was a small room, with a very small bathroom. We could barely see to put on our make-up because there was next to no light in the sink area. On the plus side, the room was very clean, as were the outside areas. The price was reasonable, and it was in a great area. The breakfast was typical hotel food.

6

Shelley

29 Dec 2024

·

Stayed 2 nights

Enjoyed the remodel. Our room had terrible phone service, wifi was almost impossible to connect to and stay connected. Once we left the property it was fine. The complementary breakfast was crowded for the holidays. We booked this room for the convenience of location across the street from the Island. If they could fix the wifi situation, we would stay again.

8

Brittney

3 Jun 2025

·

Stayed 1 night

Front desk was amazing at check in when trying to figure out stay out since I booked an early night and then the rest was in my boyfriend’s name. Great job putting out families together without knowing for sure we were all together as a group. Internet sucks. They told us someone had came out and fixed it… I can barely get on here to post this. We couldn’t connect to do work on the laptop. Definitely need it upgraded and we’ll see how long this takes to post.

8

Victoria

6 Feb 2025

·

Stayed 2 nights

Would stay again. We loved huge TV

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Service

Staff are often praised as friendly, helpful, and responsive, with special mention of the breakfast team and prompt maintenance. There are occasional complaints about rude interactions, delayed assistance, or noise enforcement.

Related guest reviews

10

Vickie Renee

15 Jun 2025

·

Stayed 2 nights

Staff was amazing very helpful.

10

Barbara

23 Sept 2024

·

Stayed 1 night

Hotel was new, no issues very happy with our stay. There was a little outside traffic noise early but that is to be expected in the middle of Pigeon Forge on a Saturday night, defiantly not the property's fault! We were very impressed with the large TV's in the rooms and had an enjoyable stay. We didn't stay for breakfast so I cannot comment on that, but staff was very informative and helpful.

10

Amy

1 Oct 2025

·

Stayed 2 nights

The room was large, the beds were comfortable, and everything was clean. The front desk staff were kind and helpful. The location is great! We loved the outdoor pool, indoor pool, and both hot tubs!

10

Leah

18 Jul 2025

·

Stayed 3 nights

Very kind staff

4

Dustin

1 Jan 2024

·

Stayed 2 nights

Booked a two queen bed upon arrival both beds sheets were dirty hairs on the beds bloody sheets on other,went to set to service desk they were helpful but had to sit and wait 30 minutes on housekeeping to come inspect the beds then another 30 to come back and change them Quality housekeeping seems to be a issue apparently another thing not assigned parking so I book a room at one location and have to park across the street at another location I will say the people at the service desk were very polite and helpful.

10

Christine

20 Aug 2025

·

Stayed 3 nights

Everything from the check in to check out was excellent. The room was clean , staff friendly, and the breakfast buffet was one of the best I've seen. We would definitely recommend this hotel to family and friends.

10

Scott

11 Nov 2024

·

Stayed 1 night

The staff was very nice and helpful.

6

Renae

10 May 2023

·

Stayed 3 nights

The pool is 24 hrs. A kids baseball team stayed up til 1AM screaming and yelling every night we were there and could hear it from our rooms. The staff did absolutely nothing about it.

10

Sunil Kumar

28 Oct 2024

·

Stayed 1 night

Excellent hotel. Clean and very friendly staff.

10

Joachim

25 Aug 2024

·

Stayed 4 nights

Service was great! Lady in kitchen was fantastic! Lost my phone at the pool and the maintenance guy helped walk me around and look for it. Front desk ladies were so nice. Top notch service by all!

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Location

Central, walkable location across from The Island with easy access to shops, restaurants, and attractions. Some guests mention traffic or street noise.

Related guest reviews

10

Ashlee

8 Oct 2023

·

Stayed 1 night

This location is great! It’s within waking distance of the the island, short drive to Gatlinburg. It is nice and clean, staff were all very nice! It was a great stay, would absolutely stay here again!

10

John

2 Sept 2024

·

Stayed 3 nights

The hotel was located in a great place right across from the island and right on the strip.

10

Alexander

22 Sept 2024

·

Stayed 1 night

Good location, close to the island

10

Amanda

8 Dec 2025

·

Stayed 2 nights

Very clean, and convenient location .

10

Angela

28 Sept 2024

·

Stayed 4 nights

Great location just across from The Island. The indoor pool and hot tub are very nice and lots of seating. Front desk help was friendly and so were breakfast workers. Room was clean and TV was big. I would stay here again.

8

stacy

17 May 2025

·

Stayed 1 night

Convenient walkable to alot resturants and shopping

10

Roger

31 Jul 2025

·

Stayed 2 nights

Right in the heart of the strip with a good breakfast and great pool and hot tub options.

10

Catalina

27 Jul 2025

·

Stayed 5 nights

Great location right next to Publix with 24/7 indooor pool and hot tub. Breakfast is included and they offered eggs, sausages, buiscuits with gravy, yogurt, apples, bananas, cereal, waffles, juice and coffee. The hot options were quite flavorless and I wish they would mix it up every day, but other than that, the hotel was perfect for my 5 day stay.

10

Nicholas

18 Aug 2025

·

Stayed 3 nights

Clean, comfortable and close to a lot of attractions.

10

Kenneth

14 Apr 2025

·

Stayed 2 nights

Property is located in a great location and quiet. Walkable to shops and restaurants.

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Dining

Breakfast earns strong reviews for quality, variety, and attentive attendants. A few guests found it crowded or repetitive, and it is served in a building separate from some rooms.

Related guest reviews

10

Julia

4 Apr 2025

·

Stayed 3 nights

Super easy check in with friendly staff. Plenty of parking available. Our room was clean with plenty of space for me and the 2 kids. Housekeeping did a great job. We LOVED that the pool was open 24/7! Always had a chance for a swim or the hot tub after a late day at the parks. Breakfast was well stocked with quality foods. And waffle machines! Very tasty.The breakfast host was on top of keeping items stocked and the dining area clean. We've stayed at several different hotels in Pigeon Forge and this will be our "go to" for future bookings.

10

Cariss

15 Jun 2023

·

Stayed 3 nights

This hotel was in a great location and the breakfast was amazing!

10

Lisa

19 Jul 2025

·

Stayed 7 nights

Breakfast was great every morning. Friendly and helpful staff. We had an issue with our air conditioner and it was taken care of immediately. Property was essentially located.

10

Kimberly

10 Apr 2025

·

Our family of 4 stayed 3 nights at the property over spring break. The staff was friendly, helpful and tentative. The property and room were clean(I’m pretty particular about the cleanliness and it met my expectations!)We drove most places but could have walked to several dining options, the island, and activities across the street. The included breakfast offers several hot and cold options and the dining room has plenty of seating. If staying outside of the summer months I would recommend the main front building(where the lobby is) if you will be using the indoor pool, closer walk. The back building has the outdoor seasonal pool, which looked nice but wasn’t open yet in April, and this is where the breakfast is located also. But the breakfast is easiest enough to walk to. We would stay here again.

10

Danielle

28 Jul 2024

·

Stayed 1 night

The check in and out process was so easy and the desk workers were so cheerful and nice. The amenities were like no other with the 24 hr pool and hot tub. Breakfast was delicious and the workers and cooks were fantastic. The room was clean and comfortable and recently updated. It's my new favorite place to stay in Pigeon Forge.

8

Jennifer

16 Mar 2025

·

Stayed 2 nights

I enjoyed the larger breakfast area. The last who was working was amazing. Sweet, kept everything full and hot. She was a joy.

8

mary

14 Jun 2023

·

Stayed 1 night

I don't think they finished refurbishing my room. The bathroom is tiny and painted a horrible color. The lights for the mirror were not bright enough but it does look like that area was all freshened up. Needed a deep cleaning. Beds were very comfortable and we slept well. Most folks probably don't like a noisy air cond. fan but I like that. Huge thanks to the ladies monitoring breakfast. It was busy but they handled it very well. Plenty to choose from and very good.

10

Terri

14 Nov 2025

·

Stayed 2 nights

Everything was wonderful. Breakfast was very good and a nice selection of food.

10

Catalina

27 Jul 2025

·

Stayed 5 nights

Great location right next to Publix with 24/7 indooor pool and hot tub. Breakfast is included and they offered eggs, sausages, buiscuits with gravy, yogurt, apples, bananas, cereal, waffles, juice and coffee. The hot options were quite flavorless and I wish they would mix it up every day, but other than that, the hotel was perfect for my 5 day stay.

10

Jaimie

7 Sept 2025

·

Stayed 2 nights

Excellent location across from the Island! Clean and comfortable! Outdoor pool and hot tub were great! The breakfast was great! The ladies were amazing keeping everything cleaned and stocked. Staff was amazing, excellent customer service! I would definitely stay at this location again!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$82
February	US$83
March	US$97
April	US$117
May	US$103
June	US$106
July	US$111
August	US$112
September	US$113
October	US$146
November	US$123
December	US$129

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $107	16 $126	17 $245	18	19 $244
20 $97	21 $97	22 $97	23 $97	24 $98	25 $154	26 $155
27 $98	28 $98	29 $97	30 $97

Su	Mo	Tu	We	Th	Fr	Sa
				1 $97	2 $186	3 $186
4 $101	5 $120	6 $120	7 $125	8 $122	9 $245	10 $245
11 $127	12 $132	13 $133	14 $133	15 $126	16 $197	17 $215
18 $109	19 $110	20 $110	21 $110	22 $110	23 $177	24 $177
25 $76	26 $81	27 $82	28 $76	29 $82	30 $126	31 $126

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Monthly average prices

About this property

Location

Room options

Room, 1 Queen Bed

Room, 1 Queen Bed, Accessible

Room, 1 King Bed, Accessible

Standard Room, 2 Queen Beds (Upgrade)

Suite, 1 King Bed, Jetted Tub

Room, 2 Queen Beds

Room, 1 King Bed

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Quality Inn Near the Island Pigeon Forge

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Prices for upcoming dates