SoHo 54

Front desk is not welconing at all

My first room was 308. There were bugs in the shower and on the walls. The window was broken. The carpet and tables were filthy. The person at the front desk- and his manager- would not move me because I used the bathroom before I saw the full extent of the room. I had to call hotels.com, and even then it wasn’t until I escalated to a manager at hotels.com that the hotel moved me. The new room was fine. Nothing like the photos on the site but at least it was clean.

Yes

Reasonable accommodations, but pretty dated - furniture and the hotel itself. Low shower pressure. Ac is fairly loud. For the price can work, but don't expect magic.

The hotel could still use some more upgrades but it’s very nice. The staff is the best part of the hotel. The room was very cold and I could not figure out the heat which is not their fault. Water was nice and hot. They will get there if they continue to put in the work to renovate it.