Hyatt Place Atlanta Alpharetta North Point Mall
US$97
/ night
Avg. for September
Prices for Hyatt Place Atlanta Alpharetta North Point Mall
Select dates to see prices and availability
US$97
/ night
Avg. for September
Monthly average prices
Nightly prices at Hyatt Place Atlanta Alpharetta North Point Mall average US$74 in the cheapest month (February) and US$125 in the most expensive month (June), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$74 |
| February | US$74 |
| March | US$81 |
| April | US$86 |
| May | US$94 |
| June | US$125 |
| July | US$98 |
| August | US$93 |
| September | US$97 |
| October | US$93 |
| November | US$89 |
| December | US$78 |
J
F
M
A
M
J
J
A
Sept · US$97
S
O
N
D
Most expensive: June (~US$125)
Cheapest: February (~US$74)
About this property
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Amenities
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Business amenities
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Dining
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 124 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Location
When you stay at Hyatt Place Atlanta/Alpharetta/North Point Mall in Alpharetta, you'll be in the suburbs, within a 15-minute drive of Perimeter Mall and Avalon. This hotel is 0.1 mi (0.1 km) from Big Creek Greenway and 0.7 mi (1.2 km) from North Point Mall.
What's nearby
Big Creek Greenway(0.4 Miles)
North Point Mall(0.8 Miles)
TopGolf Alpharetta(1.2 Miles)
Ameris Bank Amphitheatre(1.3 Miles)
Wills Park(2.5 Miles)
WellStar North Fulton Hospital(2.5 Miles)
Sky Zone Indoor Trampoline Park(2.8 Miles)
Avalon(2.8 Miles)
Mimms Museum of Technology and Art(2.9 Miles)
Alpharetta City Pool(3 Miles)
Regal Avalon(3.3 Miles)
The Center for Advanced Medicine(3.5 Miles)
Northside/Alpharetta Medical Campus(3.5 Miles)
Alpharetta Arts Center(3.6 Miles)
Chattahoochee River(3.7 Miles)
Atlanta, GA (PDK-DeKalb-Peachtree)(15.4 Miles)
Atlanta, GA (FTY-Fulton County)(29.3 Miles)
Hartsfield-Jackson Atlanta International Airport (ATL)(33.5 Miles)
Parking
Restaurant
Swimming pool
Non-smoking rooms
Business centre
Banquet facilities
Location
7500 North Point Parkway, Alpharetta, Georgia, United States of America
Big Creek Greenway (0.4 Miles)
North Point Mall (0.8 Miles)
TopGolf Alpharetta (1.2 Miles)
Ameris Bank Amphitheatre (1.3 Miles)
Wills Park (2.5 Miles)
WellStar North Fulton Hospital (2.5 Miles)
Room options
7
Room, 1 King Bed with Sofa Bed, Refrigerator & Microwave (Specialty)
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
5
Room, 1 King Bed (High Floor)
Room details
1 Extra-Large Double Bed
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
4
Room, Refrigerator & Microwithave (Specialty 2 Queen with Sofabed )
Room details
2 Large Double Beds
and 1 Sofa Bed
Sleeps 6
Air ConditioningHeatingWi-Fi (Free)
6
Standard Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
7
Room (2 Queen Bed with Sofa Bed High Floor)
Room details
2 Large Double Beds
and 1 Sofa Bed
Sleeps 6
Air ConditioningHeatingWi-Fi (Free)
6
Room (2 Queen Beds with Sofabed)
Room details
2 Large Double Beds
and 1 Sofa Bed
Sleeps 5
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Hyatt Place Atlanta Alpharetta North Point Mall
7.9
Good
Based on 1,200 verified reviews
Who stays here?
Business
26%
Couple
24%
Family
35%
Group
9%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
At Hyatt Place Atlanta Alpharetta North Point Mall, travelers praise the convenient location near shopping and the amphitheater and the friendly staff, while reporting inconsistent cleanliness, delayed check-ins, and disruptions from renovations, elevator issues, and occasional pests.
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What guests think
At Hyatt Place Atlanta Alpharetta North Point Mall, travelers praise the convenient location near shopping and the amphitheater and the friendly staff, while reporting inconsistent cleanliness, delayed check-ins, and disruptions from renovations, elevator issues, and occasional pests.
Rooms are often described as spacious with comfortable beds, though several report very small bathrooms, noisy air conditioning, and maintenance lapses such as weak showers, faulty fixtures, or missing items. Breakfast feedback ranges from plentiful and tasty to cold or not replenished near closing, and the free concert shuttle to Ameris Bank Amphitheatre is a highlight when provided. Overall, expect a convenient base with variable upkeep and service.
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AI-generated summary based on recent guest reviews
Facilities
Ongoing renovations and frequent elevator outages affected common areas, and the pool was sometimes closed or unclean. Several guests appreciated the free shuttle to Ameris Bank Amphitheatre, though availability varied.
Related guest reviews
8
Samuel
24 Feb 2025
·
Stayed 1 night
Nice room size, facility was under construction while we were there.
Nice room size, facility was under construction while we were there.
10
Joseph
15 May 2025
·
Stayed 1 night
The hotel is a little older, but it is still very nice. The hotel as a whole was very clean. We will definitely stay at this hotel again, especially if we are going to the Ameris Bank Amphitheater. They had free transportation to and from the amphitheater. The guy driving the shuttle went out of his way to take us to get food after he brought us back to the hotel. I give this hotel 5 stars!
The hotel is a little older, but it is still very nice. The hotel as a whole was very clean. We will definitely stay at this hotel again, especially if we are going to the Ameris Bank Amphitheater. They had free transportation to and from the amphitheater. The guy driving the shuttle went out of his way to take us to get food after he brought us back to the hotel. I give this hotel 5 stars!
2
Steven
18 Feb 2025
·
Stayed 3 nights
Horrible stay didn’t know hotel was under renovation they serve breakfast in the meeting room workers were painting while you were eating, dust flying. I’ve stayed at a lot of Hyatt Hotels and by far this has been my worst experience ever. a lot of slip trip and fall areas from the construction, house keeping didn’t leave towels, Food was cold but front desk ladies were great
Horrible stay didn’t know hotel was under renovation they serve breakfast in the meeting room workers were painting while you were eating, dust flying. I’ve stayed at a lot of Hyatt Hotels and by far this has been my worst experience ever. a lot of slip trip and fall areas from the construction, house keeping didn’t leave towels, Food was cold but front desk ladies were great
10
Kassandra
28 Jul 2025
·
Stayed 1 night
Shuttle was great!
Shuttle was great!
10
Donna
3 Jul 2025
·
Stayed 1 night
The room was spacious. We enjoyed having a microwave and refrigerator since we had food to heat up after our concert. The shuttle driver that took us to Ameris amphitheater was friendly. On both ways to the concert and pick up we didn’t wait but a minute or two so that was great. I would stay here again if I was going to Ameris amphitheater this is the closest Hyatt Place to the venue. One thing that they could improve on is the speed of the elevators going down seem to take a while.
The room was spacious. We enjoyed having a microwave and refrigerator since we had food to heat up after our concert. The shuttle driver that took us to Ameris amphitheater was friendly. On both ways to the concert and pick up we didn’t wait but a minute or two so that was great. I would stay here again if I was going to Ameris amphitheater this is the closest Hyatt Place to the venue. One thing that they could improve on is the speed of the elevators going down seem to take a while.
6
Abdul J.
25 Feb 2025
·
Stayed 4 nights
There should not be any renovation work being completed when there are gusts occupying hotel rooms. Dust from the renovation work traveled as far as the Breakfast room where guests consumed food.
There should not be any renovation work being completed when there are gusts occupying hotel rooms. Dust from the renovation work traveled as far as the Breakfast room where guests consumed food.
10
Cierra
22 Oct 2024
·
Stayed 3 nights
We had a great stay. The only issue we had was that there was only 1 working elevator so it took a while to be able to get to and from our room.
We had a great stay. The only issue we had was that there was only 1 working elevator so it took a while to be able to get to and from our room.
8
Joy
24 Feb 2025
·
Stayed 1 night
I wasn't aware before booking that the hotel was under construction so the lobby and first floor amenities were an eye sore. I wanted to go to the gym and it was unavailable but they still had breakfast. The room was clean and spacious looked updated but one of the nighstands looked like they forgot to install an outlet. I think once they are finished with renovations it will be a nice stay but i was only there for one night so it did the job. Also my shower head screamed at me the whole time so not very relaxing.
I wasn't aware before booking that the hotel was under construction so the lobby and first floor amenities were an eye sore. I wanted to go to the gym and it was unavailable but they still had breakfast. The room was clean and spacious looked updated but one of the nighstands looked like they forgot to install an outlet. I think once they are finished with renovations it will be a nice stay but i was only there for one night so it did the job. Also my shower head screamed at me the whole time so not very relaxing.
6
leslie
28 Apr 2025
·
Stayed 1 night
Our room was great! The reason we chose this hotel was the convenience of closeness to Ameris Bank amphitheater. We asked if there was a shuttle available to and from the venue and were told there was, well there was not! Very disappointed, but walk was not bad 1.1mile. Also one elevator was out and made for a very long elevator trip. Once again, the room itself was great!
Our room was great! The reason we chose this hotel was the convenience of closeness to Ameris Bank amphitheater. We asked if there was a shuttle available to and from the venue and were told there was, well there was not! Very disappointed, but walk was not bad 1.1mile. Also one elevator was out and made for a very long elevator trip. Once again, the room itself was great!
6
Rodney
26 Feb 2025
·
Stayed 1 night
This hotel is currently undergoing major reconstruction of the ground floor level. The entrance to the makeshift lobby is through a side door of the building. Once past check- in the rooms are extremely comfortable & clean. Not sure if construction noise would be a probem during the day?
This hotel is currently undergoing major reconstruction of the ground floor level. The entrance to the makeshift lobby is through a side door of the building. Once past check- in the rooms are extremely comfortable & clean. Not sure if construction noise would be a probem during the day?
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: many note clean rooms, but recurring reports mention ants or roaches, mold or mildew, dirty linens, and sticky floors.
Related guest reviews
4
Lakisha
13 Mar 2025
·
Stayed 3 nights
We were in room 518 and had to get another room due to ants so they moved us to room 521 and this morning we found a baby roach and another bug in the bathroom. Seems like they need to bomb the place of these bugs 😫😫😫
We were in room 518 and had to get another room due to ants so they moved us to room 521 and this morning we found a baby roach and another bug in the bathroom. Seems like they need to bomb the place of these bugs 😫😫😫
2
Eric
24 Oct 2025
·
Stayed 2 nights
ants all over
ants all over
6
Khandra
16 Jun 2025
·
Stayed 3 nights
The room was really nice and the bed was comfortable. However, there were hairs in the bed and the shower wasn’t very efficient in getting hot.
The room was really nice and the bed was comfortable. However, there were hairs in the bed and the shower wasn’t very efficient in getting hot.
4
Futura
18 Jun 2025
·
Stayed 1 night
Roaches in the room. Hair on the bed
Roaches in the room. Hair on the bed
2
TATIANA
13 Sept 2025
·
Stayed 3 nights
DO NOT STAY HERE! Roaches in the rooms! No hot water! Bodily fluids on the couches! No room service for fresh towels or to make the beds. I had to leave the hotel after 2 hours of being in the room. The roaches was it for me. The manager Kiki would not refund me the nights (remind you, I never stayed any of the nights because of the disgust, I was in the room for 2 hours). I told Kiki the manager how the reviews online are exactly what my experience has been and why wouldn’t they do better to clean things up? Her response was magical, she said…”you read those reviews and still chose to stay here? Then that’s on you”. I couldn’t believe that was her response. I had to end up getting another hotel. Spend a little more per night and stay at the new Hilton Alpharetta which is very clean and customer service is top notch! Disappointed in you Hyatt. Even more disappointed with the management and KIki!
DO NOT STAY HERE! Roaches in the rooms! No hot water! Bodily fluids on the couches! No room service for fresh towels or to make the beds. I had to leave the hotel after 2 hours of being in the room. The roaches was it for me. The manager Kiki would not refund me the nights (remind you, I never stayed any of the nights because of the disgust, I was in the room for 2 hours). I told Kiki the manager how the reviews online are exactly what my experience has been and why wouldn’t they do better to clean things up? Her response was magical, she said…”you read those reviews and still chose to stay here? Then that’s on you”. I couldn’t believe that was her response. I had to end up getting another hotel. Spend a little more per night and stay at the new Hilton Alpharetta which is very clean and customer service is top notch! Disappointed in you Hyatt. Even more disappointed with the management and KIki!
6
Eugenia Maria
26 Aug 2025
·
Stayed 2 nights
The property was overall ok but there were some cleanliness issues
The property was overall ok but there were some cleanliness issues
8
Kaira
9 Sept 2025
·
Stayed 1 night
The bed was amazing & the room felt like an apartment. The only complaint I have is that were ants in the room by the fridge. Other than that, the stay was great.
The bed was amazing & the room felt like an apartment. The only complaint I have is that were ants in the room by the fridge. Other than that, the stay was great.
6
Sharonda
7 Jul 2025
·
Stayed 3 nights
It was very noisey with little kids, mold in the shower, we also had an ant issue. The hall ways were very smoky from individuals smoking.
It was very noisey with little kids, mold in the shower, we also had an ant issue. The hall ways were very smoky from individuals smoking.
4
Katherine
9 Aug 2025
·
Stayed 1 night
During a check in process, the clerk was extremely nice ( Keke). But when we made it up to our room, the sheets and linens were dirty, ( they had hair on them and obvious dirt ). The bathroom was gross to say the least… There was more than the showers, and it looks like the toilet hadn’t been cleaned in sometime. Upon further inspection, we noticed that the trash cans were also full and the room smelled like old coffee grounds. When we brought it up to the clerk, she moved us into a different room. She was very accommodating and made sure we had everything that we need. However, the cleanliness of this room was also subpar. It’s obviously been cleaned, but there is mold and mildew on the shower, the fridge has sticky stuff inside of the bottom of it, and the sink was dirty. It had food in it still.
During a check in process, the clerk was extremely nice ( Keke). But when we made it up to our room, the sheets and linens were dirty, ( they had hair on them and obvious dirt ). The bathroom was gross to say the least… There was more than the showers, and it looks like the toilet hadn’t been cleaned in sometime. Upon further inspection, we noticed that the trash cans were also full and the room smelled like old coffee grounds. When we brought it up to the clerk, she moved us into a different room. She was very accommodating and made sure we had everything that we need. However, the cleanliness of this room was also subpar. It’s obviously been cleaned, but there is mold and mildew on the shower, the fridge has sticky stuff inside of the bottom of it, and the sink was dirty. It had food in it still.
6
Sinan
17 Jul 2025
·
Stayed 15 nights
If dust and debris under the sofa, dirty plates and cutlery used during breakfast, or the same cleaning cloth being used on both the table surface and the floor—including the table legs—are not an issue for you, then you might consider staying at this hotel. On a positive note, the staff were very helpful and responsive to our needs. They did their best to assist us, and we were satisfied with their service. However, in terms of cleanliness, the hotel unfortunately fell short.
If dust and debris under the sofa, dirty plates and cutlery used during breakfast, or the same cleaning cloth being used on both the table surface and the floor—including the table legs—are not an issue for you, then you might consider staying at this hotel. On a positive note, the staff were very helpful and responsive to our needs. They did their best to assist us, and we were satisfied with their service. However, in terms of cleanliness, the hotel unfortunately fell short.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious with comfortable beds and large TVs, but bathrooms can be very small and some units have noisy AC, weak showers, missing outlets, or unreliable Wi-Fi; noise between rooms is noted at times.
Related guest reviews
2
Caneil
5 Jul 2025
·
Stayed 5 nights
The property itself was ok. The first room rug was wet and very bad lighting in the bathroom. The so called free wifi never worked for my entire stay. No one could explain and refused a refund. Would definitely NOT return.
The property itself was ok. The first room rug was wet and very bad lighting in the bathroom. The so called free wifi never worked for my entire stay. No one could explain and refused a refund. Would definitely NOT return.
8
Ian
2 Jun 2025
·
Stayed 1 night
Clean hotel. Friendly staff. AC was noisy. Overall good place to stay
Clean hotel. Friendly staff. AC was noisy. Overall good place to stay
8
Doug
16 Aug 2025
·
Stayed 3 nights
The bathroom was very small. It was remodeled recently but should have had a little more thought into the bathrooms.
The bathroom was very small. It was remodeled recently but should have had a little more thought into the bathrooms.
10
Carla
26 Oct 2025
·
Stayed 1 night
Room was super clean and comfortable.
Room was super clean and comfortable.
8
Julia
20 Jun 2025
·
Stayed 3 nights
The staff are very friendly and professional and our hotel room was very nice. Check in and out were super easy. The location of the hotel is awesome near shops, lots of restaurants and access to the Big Creek Greenway trail is 0.6m from the hotel. One of the lifts was out of commission for more than a day of our stay and the lifts were rather slow so that took quite a bit of time to go up and down to leave the hotel/ come back in. Breakfast was ok but the hot food didn’t look very appetizing; there were 3 choices of cereal; there were bread and bagels to toast, butter, jelly, peanut butter and cream cheese, and little containers of mixed fruit. And today there was vanilla yogurt. The fresh fruit was ok some days and other days there were strawberries stuck together with mold which made me doubt if they washed the fruit. The boiled eggs were very over boiled so the white was rubbery and the yolk grey on the outside. Overall we enjoyed our stay and the room was a nice hotel room with a sofa and tv area, a desk and fridge. The bathroom which had a shower and toilet in was rather small. The sink was outside the bathroom.
The staff are very friendly and professional and our hotel room was very nice. Check in and out were super easy. The location of the hotel is awesome near shops, lots of restaurants and access to the Big Creek Greenway trail is 0.6m from the hotel. One of the lifts was out of commission for more than a day of our stay and the lifts were rather slow so that took quite a bit of time to go up and down to leave the hotel/ come back in. Breakfast was ok but the hot food didn’t look very appetizing; there were 3 choices of cereal; there were bread and bagels to toast, butter, jelly, peanut butter and cream cheese, and little containers of mixed fruit. And today there was vanilla yogurt. The fresh fruit was ok some days and other days there were strawberries stuck together with mold which made me doubt if they washed the fruit. The boiled eggs were very over boiled so the white was rubbery and the yolk grey on the outside. Overall we enjoyed our stay and the room was a nice hotel room with a sofa and tv area, a desk and fridge. The bathroom which had a shower and toilet in was rather small. The sink was outside the bathroom.
8
Kimberly
19 Oct 2025
·
Stayed 1 night
Rooms were clean and spacious. Staff was very helpful and friendly.
Rooms were clean and spacious. Staff was very helpful and friendly.
8
LaTeshia
4 Aug 2025
·
Stayed 1 night
The AC in room had a horrible running sound to it and it ran all night. The mattress wasn’t as comfortable this stay as well
The AC in room had a horrible running sound to it and it ran all night. The mattress wasn’t as comfortable this stay as well
10
Melissa
20 Dec 2024
·
Stayed 3 nights
PROS: Location! Right in the middle of food, shopping, even a movie theater next door. HUGE TV with good cable selection. TV is on a swivel so it points toward couch or bed. Very clean bathroom (my must-have), clean and comfortable bed. Fridge, coffeemaker, area for your suitcase with drawers. Bathroom was spotless and water pressure was good. Clientele was a diverse crowd, QUIET and peaceful stay. CONS: Not ONE visible power outlet in the room! Weird as it was just updated?? Outlets are behind the bed and behind the couch. Bring an extension cord! Elevators are slow, and a couple of button lights don't work which can be weird/confusing. Overall a peaceful, pleasant stay.
PROS: Location! Right in the middle of food, shopping, even a movie theater next door. HUGE TV with good cable selection. TV is on a swivel so it points toward couch or bed. Very clean bathroom (my must-have), clean and comfortable bed. Fridge, coffeemaker, area for your suitcase with drawers. Bathroom was spotless and water pressure was good. Clientele was a diverse crowd, QUIET and peaceful stay. CONS: Not ONE visible power outlet in the room! Weird as it was just updated?? Outlets are behind the bed and behind the couch. Bring an extension cord! Elevators are slow, and a couple of button lights don't work which can be weird/confusing. Overall a peaceful, pleasant stay.
6
Daniel
23 Feb 2023
·
Stayed 2 nights
I could hear conversations on both sides of me all night. Not a happy feeling
I could hear conversations on both sides of me all night. Not a happy feeling
6
Sallie
19 Feb 2024
·
Stayed 3 nights
Shower was loud and floors needed sweeping also found some hair on bed linens.
Shower was loud and floors needed sweeping also found some hair on bed linens.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly and helpful, yet check-in can be slow or chaotic during busy periods, with occasional room-type changes, overbooking, and billing issues.
Related guest reviews
2
Jessica
1 Jul 2025
·
Stayed 1 night
When we checked in there were lots of people in the lobby. No rooms were available for check-in at 4:30 p.m. so everyone was gathered in the lobby. When we came back to check in after a show around 11:30 p.m., they had given away our room. We booked a double Queen and pull out sofa for a party of five people but they put us in a room with one queen bed. They initially didn't seem to have any answer for us and provided no alternative. After some time they stated someone had canceled their reservations so there was another room available for us. It was a very difficult experience overall. The rooms were actually very nice though
When we checked in there were lots of people in the lobby. No rooms were available for check-in at 4:30 p.m. so everyone was gathered in the lobby. When we came back to check in after a show around 11:30 p.m., they had given away our room. We booked a double Queen and pull out sofa for a party of five people but they put us in a room with one queen bed. They initially didn't seem to have any answer for us and provided no alternative. After some time they stated someone had canceled their reservations so there was another room available for us. It was a very difficult experience overall. The rooms were actually very nice though
10
Dennis
3 Aug 2025
·
Stayed 1 night
Check in was very easy, room was nice. The only complaint I have is there’s a few places that needed new paint. The staff was ESPECIALLY friendly and helpful, letting us know of a free shuttle to the concert venue we were attending that evening.
Check in was very easy, room was nice. The only complaint I have is there’s a few places that needed new paint. The staff was ESPECIALLY friendly and helpful, letting us know of a free shuttle to the concert venue we were attending that evening.
2
EUNICE
27 Jun 2023
·
Stayed 1 night
Drove 10.5 hours from FL to Alpharetta GA (Hyatt Atlanta/ Alpharetta Northpoint). Arrived at 4:30 PM (1.5 hours after check in) for an event that began two hours later. I was informed that our room was not ready. When I told the staff that I had a concert to be at with my two daughers at 6, he stated, "Well, I don't know what you want me to do." I was then given a room with one bed a pullout couch for my two teenage daughters and me. When I informed them that I paid more (happily) for the room with two beds, and that I would like a refund for at least the difference from the double to the single bed room, I was told, again, "I don't know what you want me to do." With little time to spare, we went to the room. The room's AC would only run at the coldest setting so we had to turn it off periodically creating a humid room. Staff provided no towels for three of us now staying ina single, and there was no bedding for the pullout couch. The next morning, when checking out, I asked for the manager, whose name was Ahmed, and explained what had occurred. He did not look up from the computer, respond, and or say anything other than, "You will get $12 back on your credit card." It was as bad a hotel experience as I have had in twenty years.
Drove 10.5 hours from FL to Alpharetta GA (Hyatt Atlanta/ Alpharetta Northpoint). Arrived at 4:30 PM (1.5 hours after check in) for an event that began two hours later. I was informed that our room was not ready. When I told the staff that I had a concert to be at with my two daughers at 6, he stated, "Well, I don't know what you want me to do." I was then given a room with one bed a pullout couch for my two teenage daughters and me. When I informed them that I paid more (happily) for the room with two beds, and that I would like a refund for at least the difference from the double to the single bed room, I was told, again, "I don't know what you want me to do." With little time to spare, we went to the room. The room's AC would only run at the coldest setting so we had to turn it off periodically creating a humid room. Staff provided no towels for three of us now staying ina single, and there was no bedding for the pullout couch. The next morning, when checking out, I asked for the manager, whose name was Ahmed, and explained what had occurred. He did not look up from the computer, respond, and or say anything other than, "You will get $12 back on your credit card." It was as bad a hotel experience as I have had in twenty years.
2
Keith
3 Aug 2025
·
Stayed 1 night
When we arrived at 6 pm. The lobby was full with fof people waiting on rooms. Check in was at 3pm. Rooms were still not cleaned and ready. Staff seemed clueless and lost. Amazing that a business is ran that way
When we arrived at 6 pm. The lobby was full with fof people waiting on rooms. Check in was at 3pm. Rooms were still not cleaned and ready. Staff seemed clueless and lost. Amazing that a business is ran that way
10
Esther
4 Jun 2024
·
Stayed 2 nights
The staff were extremely friendly and helpful.
The staff were extremely friendly and helpful.
10
Ella
9 Jun 2025
·
Stayed 1 night
Very nice and clean. Keke was nice greater and check in Nice staff and great breakfast.Will definitely stay again!
Very nice and clean. Keke was nice greater and check in Nice staff and great breakfast.Will definitely stay again!
6
Shontelle
27 Jul 2025
·
Stayed 1 night
After making a reservation months in advance we ended up waiting over an hour for our room. We arrived around 4:30 The front desk said they were trying to get rooms cleaned. There were many people waiting in the lobby for their rooms. Some people were not able to get their rooms before leaving for a local event.
After making a reservation months in advance we ended up waiting over an hour for our room. We arrived around 4:30 The front desk said they were trying to get rooms cleaned. There were many people waiting in the lobby for their rooms. Some people were not able to get their rooms before leaving for a local event.
6
Jennifer
3 Aug 2025
·
Stayed 1 night
The place was very nice and convenient. There were problems with the check in, due to being very understaffed. We, like many others, had arrived for a concert, hoping to check in before heading over to the venue. The hotel informed us that the room would be ready in over an hour. We arrived at 5pm. We were hoping to have a few drinks and enjoy some time before show, but had to sit in lobby of hotel waiting. We ended up not checking in til after show. I do believe it may have been a one time deal and the room was clean and nice once we actually did get in it.
The place was very nice and convenient. There were problems with the check in, due to being very understaffed. We, like many others, had arrived for a concert, hoping to check in before heading over to the venue. The hotel informed us that the room would be ready in over an hour. We arrived at 5pm. We were hoping to have a few drinks and enjoy some time before show, but had to sit in lobby of hotel waiting. We ended up not checking in til after show. I do believe it may have been a one time deal and the room was clean and nice once we actually did get in it.
10
Brandi
16 Jul 2025
·
Stayed 5 nights
The staff here was wonderful- all went above and beyond. We came here after leaving another hotel- this is clean, no funny smells, large rooms and very safe.
The staff here was wonderful- all went above and beyond. We came here after leaving another hotel- this is clean, no funny smells, large rooms and very safe.
4
CAROLINA
25 Mar 2025
·
Stayed 1 night
Couple of things I didn’t like; 1st the check in clerk was out of her desk for an extended time and there was a line when I tried to check in. 2nd I was charged an extra $50, I still don’t know why, even though I had already paid for the full amount. I was under the impression those charges were going to drop, maybe like a security deposit of some sorts, but it never did.
Couple of things I didn’t like; 1st the check in clerk was out of her desk for an extended time and there was a line when I tried to check in. 2nd I was charged an extra $50, I still don’t know why, even though I had already paid for the full amount. I was under the impression those charges were going to drop, maybe like a security deposit of some sorts, but it never did.
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AI-generated summary based on recent guest reviews
Location
Very convenient for shopping and dining near North Point Mall and close to Ameris Bank Amphitheatre; many find it walkable for local errands or events.
Related guest reviews
10
Jake
30 Jul 2025
·
Stayed 1 night
It was great to stay for a concert
It was great to stay for a concert
10
Omar
19 Nov 2024
·
Stayed 1 night
Great location…room was clean, staff was friendly
Great location…room was clean, staff was friendly
10
Napoleon
21 Sept 2025
·
Stayed 2 nights
Great area for Dining and walkable
Great area for Dining and walkable
10
Sherry
29 Apr 2025
·
Stayed 1 night
Very close to shops and restaurants
Very close to shops and restaurants
10
Mary
8 Sept 2024
·
Stayed 1 night
We took a quick trip here to see Avril Lavigne at the Ameris Bank Amphitheater. Loved the location because we could Uber or walk to the concert. Also loved having the mall so close to us. Staff was very nice as well!
We took a quick trip here to see Avril Lavigne at the Ameris Bank Amphitheater. Loved the location because we could Uber or walk to the concert. Also loved having the mall so close to us. Staff was very nice as well!
10
marcia
2 Oct 2025
·
Stayed 3 nights
Great location easy to find. Lots of stores and restaurants nearby
Great location easy to find. Lots of stores and restaurants nearby
10
vanessa
4 Jan 2023
·
Stayed 3 nights
I traveled alone for business, my brother was staying nearby with some friends, I found this hotel to be near them, I felt super safe. I went out in the morning for walks and was able to get food at the sandwich spot a few steps away. I needed a coat and was able to walk to TJ Maxx and buy one. One of the most convenient locations.
I traveled alone for business, my brother was staying nearby with some friends, I found this hotel to be near them, I felt super safe. I went out in the morning for walks and was able to get food at the sandwich spot a few steps away. I needed a coat and was able to walk to TJ Maxx and buy one. One of the most convenient locations.
10
Tashia
30 May 2025
·
Stayed 2 nights
Nice location in walking distance to a lot of things.
Nice location in walking distance to a lot of things.
10
Betsy
3 Jan 2025
·
Stayed 3 nights
We really enjoyed staying at this Hyatt hotel. The hotel and our room were clean, the breakfast was good, and the location was great - close to North Point Mall plus many other stores, many dining options and also close to GA 400 and where my family lives in Alpharetta - just overall, a great location. And free parking, unlike many other hotels close to Avalon!
We really enjoyed staying at this Hyatt hotel. The hotel and our room were clean, the breakfast was good, and the location was great - close to North Point Mall plus many other stores, many dining options and also close to GA 400 and where my family lives in Alpharetta - just overall, a great location. And free parking, unlike many other hotels close to Avalon!
8
Rina
17 Sept 2025
·
Stayed 4 nights
Good location.
Good location.
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AI-generated summary based on recent guest reviews
Dining
Breakfast reviews are split: some praise variety and taste, while others find it subpar, cold, or not replenished near closing time.
Related guest reviews
10
LaTeshia
28 Jul 2025
·
Stayed 2 nights
I love the variety of breakfast offered every morning. The bed sleeps wonderfully.
I love the variety of breakfast offered every morning. The bed sleeps wonderfully.
6
Donja
29 Sept 2024
·
Stayed 1 night
Everything about the hotel was great except for the kitchen staff. When we went down at 9:30am on Saturday and the breakfast did not close until 10am, I asked 2 women that worked there if they were making anymore food but they were very rude to me about it and walked away while I was talking to them in a calm manner. Started cleaning up and we had to just eat a piece of toast that was left. I will never stay here again because of that.
Everything about the hotel was great except for the kitchen staff. When we went down at 9:30am on Saturday and the breakfast did not close until 10am, I asked 2 women that worked there if they were making anymore food but they were very rude to me about it and walked away while I was talking to them in a calm manner. Started cleaning up and we had to just eat a piece of toast that was left. I will never stay here again because of that.
8
Tony
27 Oct 2025
·
Stayed 1 night
Overall the stay was excellent! The room was nice and very clean. The bed was comfy, the staff were friendly and attentive. The breakfast was subpar, cold, and not great, but it’s a free hotel breakfast, I’ll live. We’d definitely stay here again!
Overall the stay was excellent! The room was nice and very clean. The bed was comfy, the staff were friendly and attentive. The breakfast was subpar, cold, and not great, but it’s a free hotel breakfast, I’ll live. We’d definitely stay here again!
8
Emily
25 Oct 2025
·
Stayed 5 nights
Nice hotel, Terrible breakfast
Nice hotel, Terrible breakfast
6
Raymond
15 Jul 2025
·
Stayed 5 nights
. Check in was at 3. The room wasn’t ready at 4 when we arrived. Told 30 minutes. Told another 30. We were offered a drink from the bar, but after driving 7 hours, we expected to get into our room. Constantly had to wait for towels..we would be told they would be brought to our room, and that did not happen. Employees were friendly. Breakfast was good. Fresh fruit and hot scrambled eggs were a plus.
. Check in was at 3. The room wasn’t ready at 4 when we arrived. Told 30 minutes. Told another 30. We were offered a drink from the bar, but after driving 7 hours, we expected to get into our room. Constantly had to wait for towels..we would be told they would be brought to our room, and that did not happen. Employees were friendly. Breakfast was good. Fresh fruit and hot scrambled eggs were a plus.
8
Julia
20 Jun 2025
·
Stayed 3 nights
The staff are very friendly and professional and our hotel room was very nice. Check in and out were super easy. The location of the hotel is awesome near shops, lots of restaurants and access to the Big Creek Greenway trail is 0.6m from the hotel. One of the lifts was out of commission for more than a day of our stay and the lifts were rather slow so that took quite a bit of time to go up and down to leave the hotel/ come back in. Breakfast was ok but the hot food didn’t look very appetizing; there were 3 choices of cereal; there were bread and bagels to toast, butter, jelly, peanut butter and cream cheese, and little containers of mixed fruit. And today there was vanilla yogurt. The fresh fruit was ok some days and other days there were strawberries stuck together with mold which made me doubt if they washed the fruit. The boiled eggs were very over boiled so the white was rubbery and the yolk grey on the outside. Overall we enjoyed our stay and the room was a nice hotel room with a sofa and tv area, a desk and fridge. The bathroom which had a shower and toilet in was rather small. The sink was outside the bathroom.
The staff are very friendly and professional and our hotel room was very nice. Check in and out were super easy. The location of the hotel is awesome near shops, lots of restaurants and access to the Big Creek Greenway trail is 0.6m from the hotel. One of the lifts was out of commission for more than a day of our stay and the lifts were rather slow so that took quite a bit of time to go up and down to leave the hotel/ come back in. Breakfast was ok but the hot food didn’t look very appetizing; there were 3 choices of cereal; there were bread and bagels to toast, butter, jelly, peanut butter and cream cheese, and little containers of mixed fruit. And today there was vanilla yogurt. The fresh fruit was ok some days and other days there were strawberries stuck together with mold which made me doubt if they washed the fruit. The boiled eggs were very over boiled so the white was rubbery and the yolk grey on the outside. Overall we enjoyed our stay and the room was a nice hotel room with a sofa and tv area, a desk and fridge. The bathroom which had a shower and toilet in was rather small. The sink was outside the bathroom.
10
Deserea
24 Dec 2024
·
Stayed 1 night
Perfect location with lots of shopping and restaurants nearby. Great breakfast selection and clean facilities. Staff were great and super nice.
Perfect location with lots of shopping and restaurants nearby. Great breakfast selection and clean facilities. Staff were great and super nice.
8
Alam
21 Feb 2025
·
Stayed 4 nights
Good location, clean rooms and friendly staff. Breakfast was above average. Good for a week stay
Good location, clean rooms and friendly staff. Breakfast was above average. Good for a week stay
6
Javier
14 Mar 2024
·
The room was not cleaned properly, breakfast was horrible.
The room was not cleaned properly, breakfast was horrible.
10
Jade
2 Jul 2025
·
Stayed 1 night
Check in workers were great, breakfast was wonderful , clean, the shuttle to the concert was awesome! Absolutely great stay!!
Check in workers were great, breakfast was wonderful , clean, the shuttle to the concert was awesome! Absolutely great stay!!
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AI-generated summary based on recent guest reviews
10
Morgan
6 days ago
·
Stayed 1 night
This was a very conveniently located and great quality hotel! They offer free shuttles to Ameris Bank Amphitheater every 15 minutes for concerts and shows. The staff were very helpful and friendly. The room was very clean and comfortable. I highly recommend!
This was a very conveniently located and great quality hotel! They offer free shuttles to Ameris Bank Amphitheater every 15 minutes for concerts and shows. The staff were very helpful and friendly. The room was very clean and comfortable. I highly recommend!
10
Christopher
2 weeks ago
·
Stayed 1 night
Great stay, Great price! We'd stay there again.
Great stay, Great price! We'd stay there again.
8
mark
4 weeks ago
·
Stayed 1 night
Good breakfast, beds are wore out.
Good breakfast, beds are wore out.
10
Steve
4 weeks ago
·
Stayed 1 night
Stayed a night as I was going to a show at the nearby amphitheatre. The staff was very friendly and offered a shuttle service to and from the venue, which was amazing. The breakfast combination was a little questionable, but good nonetheless. The room was clean and spacious. Really enjoyed the stay. Will stay again if I ever return to the area.
Stayed a night as I was going to a show at the nearby amphitheatre. The staff was very friendly and offered a shuttle service to and from the venue, which was amazing. The breakfast combination was a little questionable, but good nonetheless. The room was clean and spacious. Really enjoyed the stay. Will stay again if I ever return to the area.
10
Lisa
4 weeks ago
·
Stayed 1 night
Great place to stay for concert. Staff was a bit overwhelmed at check in but stayed upbeat and helpful. Was pleasantly surprised that they offered a free shuttle to and from the venue. Room was clean and breakfast was good.
Great place to stay for concert. Staff was a bit overwhelmed at check in but stayed upbeat and helpful. Was pleasantly surprised that they offered a free shuttle to and from the venue. Room was clean and breakfast was good.
FAQs about Hyatt Place Atlanta Alpharetta North Point Mall
Is parking available at the property?
Free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Does the property allow pets?
Pets are allowed in specific rooms only, with a pet fee of USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 100. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM. Early check-in or late check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property features step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Elevators are available for easy access to different levels.
What is the location of the property in relation to key landmarks?
The hotel is located in the suburbs of Alpharetta, within a 15-minute drive of Perimeter Mall and North Point Mall. It is approximately 1.3 miles from TopGolf Alpharetta and Ameris Bank Amphitheatre.
Is there a swimming pool at the property?
The property features a seasonal outdoor pool, which is open from May 26 to September 01, and accessible from 10:00 AM to 10:00 PM.
What are the policies for guests staying with children?
Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-19: 116.97999723587036USD
- 2026-09-20: 89.9699992149353USD
- 2026-09-21: 99.96000112228393USD
- 2026-09-22: 99.96000112228393USD
- 2026-09-23: 99.90688517456054USD
- 2026-09-24: 99.90688517456054USD
- 2026-09-25: 103.91574236145019USD
- 2026-09-26: 103.91574236145019USD
- 2026-09-27: 85.95999475860594USD
- 2026-09-28: 93.96999352645874USD
- 2026-09-29: 93.96999352645874USD
- 2026-09-30: 93.96999352645874USD
- 2026-10-01: 90.99999319610595USD
- 2026-10-02: 99.99999791259765USD
- 2026-10-03: 99.99999791259765USD
- 2026-10-04: 79.00000150375365USD
- 2026-10-05: 86.99999888458251USD
- 2026-10-06: 86.99999888458251USD
- 2026-10-07: 86.99999888458251USD
- 2026-10-08: 86.99999888458251USD
- 2026-10-09: 95.99999484329223USD
- 2026-10-10: 95.99999484329223USD
- 2026-10-11: 79.00000150375365USD
- 2026-10-12: 86.99999888458251USD
- 2026-10-13: 90.99999319610595USD
- 2026-10-14: 86.99999888458251USD
- 2026-10-15: 94.41360145721436USD
- 2026-10-16: 95.99999484329223USD
- 2026-10-17: 147.99999971313474USD
- 2026-10-18: 79.00000150375365USD
- 2026-10-19: 86.99999888458251USD
- 2026-10-20: 86.99999888458251USD
- 2026-10-21: 92.46960155944824USD
- 2026-10-22: 86.99999888458251USD
- 2026-10-23: 95.99999484329223USD
- 2026-10-24: 95.99999484329223USD
- 2026-10-25: 79.00000150375365USD
- 2026-10-26: 86.99999888458251USD
- 2026-10-27: 86.99999888458251USD
- 2026-10-28: 86.99999888458251USD
- 2026-10-29: 86.99999888458251USD
- 2026-10-30: 95.99999484329223USD
- 2026-10-31: 95.99999484329223USD
- 2026-11-01: 79.00000150375365USD
- 2026-11-02: 86.99999888458251USD
- 2026-11-03: 86.99999888458251USD
- 2026-11-04: 86.99999888458251USD
- 2026-11-05: 86.99999888458251USD
- 2026-11-06: 95.99999484329223USD
- 2026-11-07: 95.99999484329223USD
- 2026-11-08: 79.98999869461059USD
- 2026-11-09: 86.99999888458251USD
- 2026-11-10: 100.99999649047851USD
- 2026-11-11: 99.99999791259765USD
- 2026-11-12: 86.99999888458251USD
- 2026-11-13: 95.99999484329223USD
- 2026-11-14: 95.99999484329223USD
- 2026-11-15: 79.00000150375365USD
- 2026-11-16: 86.99999888458251USD
- 2026-11-17: 86.99999888458251USD
- 2026-11-18: 86.99999888458251USD
- 2026-11-19: 92.46960155944824USD
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
- The seasonal pool will be open from May 26 to September 01.
- Pool access available from 10:00 AM to 10:00 PM.
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The photos in this description reflect the brand standard and are provided for illustrative purposes only.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- A car is recommended for transportation to and from this property.
- Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay) plus USD 100 one-time cleaning fee
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-smoking rooms
Business centre
Banquet facilities
Services
Business centre
Banquet facilities
ATM/Cash machine
Designated smoking area
Express check-in/check-out
24-Hour Front Desk
Parking
Parking
Free parking
Area Shuttle (free)
Parking Onsite
Activities
Swimming pool
Pool outdoor
Pool (Seasonal Outdoor)
Fitness Center (nearby)
General
Restaurant
Non-smoking rooms
Allergy-free room available
Snack Bar/Deli
Internet
Free wi-fi