Is parking available at the hotel?

Yes, free self-parking is available on-site. Limited parking may apply.

What type of breakfast is offered?

A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.

Does the hotel allow pets?

Yes, pets are allowed in specific rooms only, with a fee of USD 75 per accommodation, per stay (maximum USD 150 per stay). Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features does the hotel offer?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details should be confirmed with the hotel prior to arrival.

Where is the hotel located in relation to nearby attractions?

The hotel is located in the business district of Alpharetta, within a 5-minute drive of Avalon and Regal Avalon. It is approximately 14.7 miles from Perimeter Mall and 12.5 miles from Lake Lanier.

Is there a swimming pool at the hotel?

Yes, there is a seasonal outdoor pool open from June to September, with access available from 10:00 AM to 10:00 PM.

Are children allowed at the hotel?

Yes, children are allowed at the property. The minimum age for children to stay for free is not specified.

Sonesta ES Suites Atlanta Alpharetta Windward

Average nightly price at Sonesta ES Suites Atlanta Alpharetta Windward by month, last 12 months (USD)
Month	Average price
January	US$84
February	US$84
March	US$91
April	US$92
May	US$93
June	US$115
July	US$97
August	US$96
September	US$95
October	US$86
November	US$80
December	US$81

What guests think

Many guests praise the spacious, apartment-style suites, family friendly layout, and convenient, generally quiet location of Sonesta ES Suites Atlanta Alpharetta Windward, with repeated mentions of friendly staff, good value for multi-night stays, and a breakfast that meets expectations.

Cleanliness concerns are recurring, including strong odors (smoke and pets), stained carpets, and reports of roaches or fleas in some rooms. Maintenance issues appear in multiple reviews, such as unreliable or moldy AC, dated TVs or sofa beds, and occasional elevator problems. Service varies widely, with reports ranging from accommodating to rude or unresponsive, and housekeeping schedules can be limited. Expect spacious suites and a convenient location, but be prepared for inconsistent standards.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Apartment-style property with a pool, fire pit/BBQ and outdoor seating noted; gym feedback ranges from superb to barely adequate. Parking is easy but several reviews mention a $6 nightly fee, and there are occasional elevator or outdoor upkeep issues.

Related guest reviews

10

Julia

14 Oct 2024

·

Stayed 3 nights

The suite was perfect for our little family of three plus fur baby. They were very accommodating of our pet, plenty of room to walk her, and could leave her in the room undisturbed while we went about town. Within close distance to downtown Atlanta and other shopping/restaurants in the area. The area is very clean and quiet. The gym was superb as well as the continental breakfast. Highly recommend and will look for other ES Sonesta Suites in future travels!

10

Tamara

25 Aug 2024

·

Stayed 2 nights

This was one of the most pleasant days I’ve ever had while traveling out of town for business and then pleasure. The staff was phenomenal just the nicest people ever. The property was very well-maintained except for the pool. It was a little on the Dirty side, plastic packaging, flirting around, look like sand in the bottom of the pool, which was very Unusual. There were so many bees and wasp flying around the pool and sitting areas an exterminator is needed really bad for Around the pool. Room was very nice. The only weird thing is apparently the living room floor slats down because the dresser that was in the living room top drawer kept opening up by itself and then the closet doors wouldn’t stay open to the right every time you push the doors to the right they just slid back again to the left. The sliding glass door on the patio was very difficult to maneuver. We couldn’t get it to work right and stay on the tracks kept sticking, which wasn’t very pleasant. We had no chairs on the patio. Other patios had chairs, and the living room window was open and shut as well. But other than that, we will definitely stay there again without a doubt 😃😃😃👍👍👍 shantel that checked us in Friday night was just the sweetest most personable person and then Iris on Saturday was fabulous as well. I meant Sheila and Monica they were also also I just didn’t get to talk to them as much.❤️❤️❤️

6

Ashley

2 Oct 2024

·

Stayed 2 nights

The elevator was broken. Carrying luggage down flight's of stairs with a baby is never a good time. I was able to get my room changed by the inconvenience of it all and being so late at night caused for a bad experience

8

Roy

1 Feb 2023

·

Stayed 1 night

Convenient location; suite was a bit tight but well appointed; breakfast was fine. Charging $6 for parking is ridiculous. What motel charges for parking? If you need $6, raise the room rate. A very poor management decision.

10

Sylvia

19 Dec 2023

·

Stayed 1 night

This was the perfect choice for an accessible stay, with a small 1 bedroom, open living room/kitchen and office combo. 2 TVs, roll-in shower full frig, 2 burners, microwave. Apartment style w/outdoor lounge area, fire pit, BBQ.

6

Rob

8 Jul 2024

·

Stayed 6 nights

Be careful staying at a Sonesta ES. The Extended Stay option opens the property up to some issues like overflowing trash cans, constant smell of dog poop outside, and overwhelming weed smell at this particular location. The pool area was nice as was the grill and outdoor seating area. Breakfast was typical hotel fare. Staff were friendly and provided plenty of towels upon request. Room itself was clean and the suite provided plenty of space. Having a kitchen and full size fridge was a nice addition to our stay.

2

Matthew

27 Jun 2023

·

Stayed 1 night

Woke up by a rap video/basketball gsme at 7am. The hotel has a basketball court next to the pool. Second time at this hotel. I travel for work. First time was excellent. Big room, clean quiet so I decided to stay again. They put me on the other side of the hotel where it appears people are living full time. I called the front desk after I was woke up the first time by basketballs and screams by my window early morning. It stopped for about 5 minutes. Ended up calling corporate by the time it was over. They did stop after 10am SMH. Maybe thst would have been a better time to start?

10

Barbara

28 Oct 2024

·

Stayed 3 nights

Property was better than expected. Checked in with the night manager and she was great. Quiet and clean with different breakfast options ! Pool and fire pit area was my favorite it was so relaxing

4

Jason

20 Jan 2025

·

Stayed 3 nights

Won't stay again. Not horrible but certainly on the dumpy side. The fold out mattress was stained terribly and had springs sticking nearly through the fabric. The gym was adequate but barely. Everything seemed in need of maintenance and repair. HVAC in rooms either burned us up or kept us freezing with no in between. Staff was friendly.

6

Jody Ann

3 Nov 2023

·

Stayed 2 nights

Hotel was okay paying $6 a night for parking wasn’t

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Cleanliness

Feedback is highly mixed: many find rooms clean, but recurring reports cite strong odors (smoke, pets), stained carpets, and pests such as roaches or fleas in some units. Housekeeping frequency and thoroughness also vary.

Related guest reviews

2

Tandace

7 Sept 2025

·

Stayed 3 nights

At first glance was decent. After a few hours in the room. The first of many roaches appeared. I went to management immediately. The supervisor on duty at the time was apologetic and understanding and ready to address the issue. The place was and other area hotels were booked for Labor Day weekend. The solution given was to treat the room and re clean it while we were out for the day. I accepted those terms with hopes it would work out. Well needless to say it did not and more roaches were present when we returned at 1:30 am as well as staff leaving behind the empty roach bomb treatment cans in the room. Again the staff was accommodating and I was moved to a new room the next day because a room became available after a check out at the hotel. The property gives apartment complex because there were people who have been living there for a while. It’s an Extended Stay property which was not a problem. Overall it needs up dates and renovations inspite of the reviews with the 8/10 ratings because the area was nice 20 mins outside of downtown ATL and could be a hidden gem for family that travel.

6

Katie

8 Jul 2025

·

Stayed 7 nights

The beds were comfortable and clean. The room however stunk. The vent above the sink in the one bathroom when blowing air smelt like bad body odor. The floor in the kitchen net doesn’t look like it was ever swept or mopped. The one bathroom had hair on the soap bottles in the ceiling and in the tissue box like someone shaved or cut their hair and it was never cleaned up all the way. Don’t walk barefoot in the room your feet will be black the carpet was so dirty, white socks weren’t white afterwards. I went to check out and the music in the lobby was so loud I could barely hear the guy working because he wouldn’t get up to talk to me he was to busy on the computer. The female staff super friendly and helpful. I checked out two days early as we were only down there for baseball because the bad body odor was making me sick.

2

Carmella

2 Sept 2025

·

Stayed 4 nights

The room had flees and the rep was trying to persuade me in to staying in the room by having it bombed and sprayed. But that should have never been an option. She should have immediately moved us to a different room.

2

Steven

18 Sept 2025

·

Stayed 2 nights

Hotel was booked and my room smelled like a dog pissed on literally everything. Had to switch rooms at 6 in the morning when the manager came in. The smell was overwhelming and needless to say I didn’t get any sleep. My guest has to leave and go stay with her friend at a different hotel. :(

6

Michelle

4 Jul 2023

·

Stayed 3 nights

When i arrived i requested a late check out. I was told that wasn't a problem, but then upon checking out o was told we needed to get out earlier than requested. There is only one elevator and my son was on cruches so even though we were in the back building he had to use thr elevator in the front. We had blood stains on the carpet, the door was off the hinges, and roaches in our room. Everywhere you walked smelled like smoke or weed even though there are no smoking signs every where. It is pet friendly but they have little grass and no poop stations. The breakfast options are slim. My kids couldn't find enough to fill them up so we had to go and buy breakfast instead. It will not allow me to add photos that i took of the room.

10

Dejanera

23 Sept 2025

·

Stayed 2 nights

My little family & I stayed for a couple of days due to a house emergency & just from the start the staff was very friendly & understanding as I put in a request to get a 1st level suite & they accommodated me with no hesitation; for the price for our stay with the capacity of the suites it was like having your own mini apartment , rooms are secluded so you have your own seperate privacy with a outside shared patio area right outside of your room. It was very quiet & the neighbors were friendly. The breakfast was okay for what you pay for , we don’t care for extensive breakfast options so what they serve for breakfast is very convenient & the lobby area of where you eat was very nice , has a tv & just a relaxation feel as you’re just sitting there eating. Overall I really loved my stay along with my family as it even is in a shopping area, multiple restaurants & recreational things to do. The only cons were, I’d advised deep washing the carpet & curtains as the suite did have a strong smell of urine & would often linger but we always bring our own home supplies, to where the smell had went away. As well as there were what it looked like blood stains on the curtains to where we used sanitizer & gloves to open & close curtains/shutters. So the cleanliness & up keeping should be updated but other than that I have no other complaints

4

Charlene

22 Oct 2023

·

Stayed 2 nights

The WiFi was not working for the entire stay. The room was a non smoking room but in the side of the bed was ashes and cigarettes butts. The room had a pet smell and the bathtub had rust in it and slow drainage.

2

Michele

4 Jul 2023

·

Stayed 3 nights

The room REEKED of cigarette smoke!!!! It was unbearable even after we purchased disinfectant sprays to use. I don’t think they have ever cleaned the carpeting. They didn’t have another 2-bedrooms suite available so we were kind of stuck. Kitchen was poorly equipped with basic kitchenware & utensils. The only good thing about our stay was the breakfast service.

2

Maria

14 Aug 2023

·

Stayed 3 nights

Room had roaches. First room smelled of mildew and had a big wet spot on carpet. My daughter was hurt in the bathroom due to the floors getting wet because shower curtains don’t reach the floor to seal the water in.

6

Shekaiba

22 Mar 2025

·

Stayed 2 nights

I liked that there was a kitchenette. The carpets in the lobby smelled bad, and sofa bed was not in good condition.

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Rooms

Suites are spacious and apartment-like, with layouts that work well for families and longer stays, some with balconies. However, guests report dated or faulty TVs, worn sofa beds, temperature control issues, and noise from upstairs neighbors.

Related guest reviews

8

Rene

9 Aug 2025

·

Stayed 4 nights

The hotel is well located and the staff is friendly. It is good for the price, especially if need two bedrooms that sleep 4. Stayed 4 night. Plenty of places to eat near by.

6

Crystal

26 Aug 2025

·

Stayed 2 nights

I did not like the fact that the tv in the living room did not work and the desk lamp did not work. There was only 1 lamp that worked in the living room. In the bed room there was no fan and only 1 of the 2 lights worked. The WiFi on the tv in the bed room kept going out.

6

Mark

28 Feb 2025

·

Stayed 4 nights

Front desk agent lady was nice and the area is great is great, the hotel just needs to be updated, sofa bed is worn out and the queen bed is very small, couldn’t barley fit me and my 5”5 wife. Tvs are flat screen but have no apps on them. But these rooms are spacious. I’d say book if you need the space and they are fairly priced

10

LaDaysha

5 Aug 2024

·

Stayed 2 nights

This hotel exceeded my expectations. The room was very clean. Bed was comfortable and it had a balcony. I spent the weekend with my love And we will definitely be back....

6

Nakia

7 Jan 2025

·

Stayed 3 nights

The property was great. Nice clean and cozy. My only problem was the guests that stayed above us. A lot of the people resided there on a temporary basis. So the ones that stayed on the 2nd and 3rd level you could hear every step bump and jump. Especially if they had children, it sounded like the ceiling was going to fall thru the roof. And it was nothing said or done about it. Other than that everything was nice. The kitchen could have used a better cookware set. There was no oven, only cooktop and microwave.

10

Amanda

3 Dec 2024

·

Stayed 5 nights

We LOVED the room. Very nice, spacious and spotless. It was like an exceptional small apartment. The only problem was our next door neighbors. They would blast music and had a young child that would scream bloody murder for a straight hour at a time. It was enough to drive you crazy. We stayed 5 nights. Highly recommend but hope you have good, quiet neighbors.

8

Kimberly

29 Aug 2025

·

Stayed 1 night

We stayed here for a concert in the area. Rates are good, rooms was clean and spacious. the rooms with the kitchens could use an upgrade, but everything else was find. Check in was good. Didn't eat the breakfast the next morning due to they only serve from 7-9am. the only place I have ever stayed that only serves for 2 hours.

10

Kaliyah

19 May 2024

·

Stayed 2 nights

Great stay, loved how it was apartment style

10

Mario

25 Sept 2023

·

Stayed 2 nights

The room was nice but the screen to go on the balcony couldn’t be opened easily. The staff was wonderful. Need to get some king-size beds. The queen felt like a full. Overall a decent trip, but could be a great trip with some improvements.

10

john

2 Dec 2024

·

Stayed 1 night

One of the few True Suites.. actually had 2 rooms

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Service

Service ranges from warm and accommodating to reports of rudeness, poor communication, and slow issue resolution. Several guests noted limited housekeeping or inconsistent front-desk responsiveness.

Related guest reviews

10

Mercedes

10 Sept 2025

·

Stayed 4 nights

Well, we did love staying here. It was only a it was a misunderstanding in the room that we booked we want one with the patio and preferably on the first floor because I had a handicap person with me, but I should’ve communicated that before arriving and confirmed when I was reserving the room however the rooms was still nice and clean, and the staff mostly was great They even let us stay an extra night because of the elevator inconvenience they had to stuck on the third floor during checkout we weren’t ready to leave anyway, so the fact that they were even able to compensate us for that was amazing. Overall, the manager was great and the morning staff was amazing housekeeping was also very sweet when assisting my mother with getting extra towels and a blanket.

2

George

17 Jun 2024

·

Stayed 4 nights

We had no batteries in the TV remote and no "guts" in the coffee pot in our room, making neither of them usable. It would not have been a big deal, but the response we got when we reported it to the front desk was "I can't do anything about it until tomorrow." Unless every room was full, why couldn't they have taken batteries and a pot from another unoccupied room.?

10

Pat

6 Jun 2024

·

Stayed 2 nights

We liked the staff was very friendly and helpful. Honorable mentions : Miguel saw I walk w a cane. He put us in lower level accessible Suite. Grisel always friendly and helpful during breakfast. She kept everything replenished so there was food at 8:45 if we slept late unlike some other locations. Toinette at front was very helpful and even informed us we have room clean service (idk her name. She was very good)Suite was clean. The property was also well kept. We will stay again.

6

Portia

20 Aug 2025

·

Stayed 6 nights

Good breakfast and nice staff

2

Juan

22 Mar 2024

·

Stayed 10 nights

The biggest issue with this hotel was the staff. Every time I went to the front desk, none of the staff members were there to attend to guests at the front desk because they had stepped out to smoke marijuana. Completely unprofessional and inexplicable. All other members of the staff were also rude at every point of contact. I would never recommend this place to anyone!

2

Nancy A

27 Jan 2024

·

Stayed 7 nights

Unsafe parking lot. No linens. Breakfast hrs chged to 2hrs only.No one at front desk to help or willing to help. Prejudice. Do not question your bill, when room will be cleaned, if you can get room supplies, due to room not cleaned for 2weeks. Unless you want to deal with staff wanting to agrue, raise voice, even yell at you. If you dare try talking to them like normal people, they will continue speaking over you, regardless what you're trying to ask of them. Do not write negative review about hotel or you'll be a target for revenge during your stay. Even told to leave. Stay anywhere but Sonesta Windward Pkwy Alpharetta, GA.

10

Karen

17 Sept 2025

·

Stayed 4 nights

Tonette at front desk was amazing in helping me through out my stay. Accommodations were great. Loved layout of room and the location of hotel was perfect for my needs. Area was quiet and plenty of restaurants nearby.

4

Brianna

2 Jul 2025

·

Stayed 3 nights

The property is very dated but clean. The cleaning team is amazing. The front office staff well it depends on who you get. Very dry and not necessarily a warm welcome. More of a newyork style interaction, cold, if you have an issue they don't know what to tell you,not very accommodating but outside of that it's a good last minute option.

2

marina

19 May 2025

·

Stayed 2 nights

First time in Sonesta and the last one. I have never been so poorly treated by a morning desk attendant. She yelled at my kids for looking at hot breakfast before 7am and was on a 10 min tirade for how rude it was for us to come before 7am. The person who brings the food did not mind, he actually felt bad that she treated us that way. What a refreshing start of the day and a piece of 'southern hospitality'. The property itself is a dump. Horrible smell of the carpet, damp sheets, lumpy mattress and pillows.

2

Celia

4 Jul 2025

·

Stayed 6 nights

The guy that worked at the front desk Anthony was terrible very mean every time we got extra towels we got a interrogation about it he didn’t help with any thing

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Location

Convenient, quiet area near restaurants and shopping, with easy access around Alpharetta. A few reviews mentioned sketchy activity or feeling unsafe in parts of the property.

Related guest reviews

8

Rene

9 Aug 2025

·

Stayed 4 nights

The hotel is well located and the staff is friendly. It is good for the price, especially if need two bedrooms that sleep 4. Stayed 4 night. Plenty of places to eat near by.

10

Maurice

24 Jul 2025

·

Stayed 5 nights

Very convenient to shopping, restaurants and activities

10

DEBORAH

3 Apr 2024

·

Stayed 2 nights

Great place to stay in Alpharetta

2

Marcia

24 Jul 2025

·

Stayed 5 nights

Felt very unsafe

6

Jeff

26 Apr 2023

·

Stayed 2 nights

Room was clean. Property and location were a little sketchy. People sitting in cars in the back of the lot. Some of the other guests may have been ‘working’ if you know what I mean. Wouldn’t book again.

8

Stephanie

21 Jan 2025

·

Stayed 2 nights

This is a great location. There is something for everyone. So many dining options, even a Walmart.

10

Brianna

27 May 2025

·

Stayed 3 nights

I loved the area of the property and how quiet it was. My room was really nice as well. Definitely will be booking with them again !

8

Doris

15 Oct 2024

·

Stayed 6 nights

I like the area a lot.

10

Cindy

5 May 2025

·

Stayed 1 night

Great spot close to our office. Will definitely stay again.

8

Rene

1 Sept 2024

·

Stayed 2 nights

Good for the money. Convince and near Avalon shopping and dinning.

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Dining

Breakfast is generally appreciated with hot and cold options, though several guests note limited selection and a short 7–9 a.m. service window. Overall quality varies.

Related guest reviews

8

Jessica

25 Jul 2025

·

Stayed 6 nights

Clean hotel, different breakfast options, close to dining

10

David

1 Jun 2025

·

Stayed 2 nights

Great stay at Sonesta. We had the two bedroom suite which was perfect for families. We didn’t use the kitchen that much, but it was helpful for us. The breakfast was pretty decent, not as big of a selection of hot foods as I would like (e.g. one day with no bacon & no sausage) but eggs each day, oatmeal, fruit, pancakes, coffee.

10

Angela

25 Jun 2025

·

Stayed 5 nights

We loved having the 2 bedrooms and bathrooms. It was the perfect size for our family of 4. Really good location, felt safe. The breakfast was great.

6

Abdul Rahim

11 Jan 2025

·

Stayed 1 night

Breakfast is not good

8

Donna

30 Jun 2024

·

Stayed 1 night

My stay was great! I previously stayed here and everything was exactly the way it was before. My room was clean, the area quiet and the breakfast is very good. Check-in was not until 4 p.m. but my room was ready and I checked in at 3 p.m. The attending staff was very nice and made the check-in process easy.

10

Stephen

21 Aug 2023

·

Stayed 5 nights

Friendly staff, good breakfast, wonderful suites and a pool! Highly recommended

8

Ablustian

17 Jul 2024

·

Stayed 1 night

Good times at this property as it served all the needs we had. Staff is friendly and helpful. Breakfast was great. Location has plenty around to eat and shop if you desire.

6

Portia

20 Aug 2025

·

Stayed 6 nights

Good breakfast and nice staff

8

Kimberly

29 Aug 2025

·

Stayed 1 night

We stayed here for a concert in the area. Rates are good, rooms was clean and spacious. the rooms with the kitchens could use an upgrade, but everything else was find. Check in was good. Didn't eat the breakfast the next morning due to they only serve from 7-9am. the only place I have ever stayed that only serves for 2 hours.

8

Ethan

6 Aug 2025

·

Stayed 5 nights

Very pleasant stay for the few days I was there. Parking and breakfast was excellent. Would stay again if I had to.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $114	2 $120	3 $115	4 $122	5 $121	6 $122	7 $121
8 $115	9 $121	10 $115	11 $122	12 $120	13 $119	14 $120
15 $115	16 $120	17 $115	18 $123	19 $120	20 $122	21 $121
22 $115	23 $120	24 $115	25 $121	26 $120	27 $123	28 $121
29 $116	30 $120

Sonesta ES Suites Atlanta Alpharetta Windward

Prices for Sonesta ES Suites Atlanta Alpharetta Windward

Monthly average prices

About this property

Location

Room options

Suite, Multiple Beds (Two Bedrooms 2 Queens)

Suite, 1 Queen Bed with Sofa Bed (One Bedroom)

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Suite, 1 Queen Bed with Sofa Bed (Hospitality Suite)

Suite, 1 Queen Bed with Sofa Bed, Accessible, Balcony (Hearing One Bedroom with Balcony)

Suite, 1 Queen Bed with Sofa Bed, Accessible (Hearing One Bedroom)

Suite, 1 Queen Bed with Sofa Bed, Balcony (One Bedroom with Balcony)

Suite, Multiple Beds, Balcony (Two Bedroom 2 Queens)

Suite, 1 Queen Bed with Sofa Bed, Accessible (Mobility Roll in Shower One Bedroom)

Guest reviews of Sonesta ES Suites Atlanta Alpharetta Windward

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Sonesta ES Suites Atlanta Alpharetta Windward

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25 $104	26 $104	27 $104	28 $104	29 $104	30 $106	31 $106