Hyatt House Houston Galleria
Property description
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a communal living room.
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Guest reviews
7.7
Good
Based on 1,002 verified reviews
Who stays here?
Business
30%
Couple
21%
Family
34%
Group
8%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews of Hyatt House Houston Galleria, guests appreciate the convenient Galleria location, roomy suites with kitchenettes, and generally friendly service, while noting recurring issues with the property’s overall upkeep, reliability, and value due to added parking fees.
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10
Joshua
Mar 20, 2026
·
Stayed 2 nights
Perfect
Perfect
10
Elizabeth
Mar 20, 2026
·
Stayed 1 night
Friendly staff. Superb breakfast. Immaculate gym. Comfy bed. Pet friendly
Friendly staff. Superb breakfast. Immaculate gym. Comfy bed. Pet friendly
4
Tiffany
Mar 19, 2026
·
Stayed 3 nights
My stay, picture was hanging off the wall screws on the floor. When I walked in to check in the front desk person was stuck in her phone and never looked up until I prompted and the door right by the front. She didn’t mention any amenities! Didnt reference deposit! They never cleaned the room or tried, didn’t vacuum the floors, take any trash, we had to keep asking for clean towels. There were things that were left in the room by previous guest like a fork and hair in the bathrooms. The pool was dirty! Definitely needs some updates! But besides that when we did speak to someone they were polite!
My stay, picture was hanging off the wall screws on the floor. When I walked in to check in the front desk person was stuck in her phone and never looked up until I prompted and the door right by the front. She didn’t mention any amenities! Didnt reference deposit! They never cleaned the room or tried, didn’t vacuum the floors, take any trash, we had to keep asking for clean towels. There were things that were left in the room by previous guest like a fork and hair in the bathrooms. The pool was dirty! Definitely needs some updates! But besides that when we did speak to someone they were polite!
6
Eric
Mar 18, 2026
·
Stayed 2 nights
Overall it wasn’t bad but honestly I expected a little more from a Hyatt property especially in the Bellaire area of Houston. The staff were great. Helpful, friendly, no issues there. The rooms are needing a work over. More electrical plugs did not work as opposed to those that did. Some were so worn out that our phone chargers wouldn’t even stay plugged in. There was a black out shade in our bedroom window which was great. Problem is it that it was dirty and had so many stains in it. Made me wonder how?? We were on the driveway side so we got the service truck noise, people yelling/fighting in parking lot, and NON-STOP dogs barking. Our room and the hall just outside reeked of weed. Someone had been smoking weed the entire time we were there. Had a guest running through the parking garage in his underwear. As I said before people yelling outside but also very loud inside. Yelling/hollering for just “normal” conversation. Overall it wasn’t bad like I had stated, just could have been a lot better.
Overall it wasn’t bad but honestly I expected a little more from a Hyatt property especially in the Bellaire area of Houston. The staff were great. Helpful, friendly, no issues there. The rooms are needing a work over. More electrical plugs did not work as opposed to those that did. Some were so worn out that our phone chargers wouldn’t even stay plugged in. There was a black out shade in our bedroom window which was great. Problem is it that it was dirty and had so many stains in it. Made me wonder how?? We were on the driveway side so we got the service truck noise, people yelling/fighting in parking lot, and NON-STOP dogs barking. Our room and the hall just outside reeked of weed. Someone had been smoking weed the entire time we were there. Had a guest running through the parking garage in his underwear. As I said before people yelling outside but also very loud inside. Yelling/hollering for just “normal” conversation. Overall it wasn’t bad like I had stated, just could have been a lot better.
4
Erica
Mar 14, 2026
·
Stayed 2 nights
Dirty, poor house keeping
Dirty, poor house keeping
3440 Sage Road, Greater Uptown, Houston, Texas, United States of America
Location
With a stay at HYATT house Houston/Galleria in Houston (Greater Uptown), you'll be a 5-minute drive from Houston Arboretum and Nature Center and 5 minutes from Memorial Park. This hotel is 6.1 mi (9.8 km) from Houston Zoo and 6.2 mi (10 km) from Children's Museum of Houston.
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