Is parking available at the property?

Yes, free self-parking is available on-site. Limited parking is provided.

Does the property allow pets?

Yes, the property allows pets. One pet can stay free of charge, while a fee of USD 15 per pet per night applies for two or more pets. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 14:00 until 23:59, and check-out is at 11:00. Late check-out is available for a fee, subject to availability.

What accessibility features does the property offer?

The property has limited wheelchair-accessible facilities, including step-free entrances and accessible public areas.

What is the location of the property in relation to key landmarks?

The property is located in Raleigh (North Hills), approximately 5 minutes from UNC REX Hospital and North Carolina State University. It is 3.8 miles from the North Carolina Museum of Art and 4 miles from Raleigh Little Theater.

What are the policies for guests staying with children?

Up to 3 children aged 17 years and younger can stay free when occupying the parent's or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Cribs and extra beds must be reserved in advance by contacting the property directly. Additional charges may apply.

Red Roof Inn Raleigh North

Average nightly price at Red Roof Inn Raleigh North-Crabtree Mall-Lenovo Center by month, last 12 months (USD)
Month	Average price
January	US$65
February	US$67
March	US$75
April	US$72
May	US$81
June	US$74
July	US$72
August	US$68
September	US$69
October	US$79
November	US$71
December	US$72

What guests think

At Red Roof Inn Raleigh North-Crabtree Mall-Lenovo Center, travelers consistently describe a budget, no-frills stay with generally clean rooms and friendly staff, but recurring drawbacks include a lack of elevator, limited parking, noticeable odors, and dated areas.

Location is a common plus, with easy access to Crabtree Mall, restaurants, highways, and PNC Arena. Service earns frequent praise for being courteous and helpful, although some guests reported occasional delays or curt interactions. Cleanliness and comfort are mixed: while many rooms are tidy and adequate, others cite maintenance problems, thin walls, and uneven housekeeping. Expect basic, pet-friendly lodging that prioritizes value over amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic and dated. Multiple reviews note there is no elevator and parking is limited with tight or overflow spaces; the property is pet friendly.

Related guest reviews

6

Timothy P.

30 Mar 2025

·

Stayed 2 nights

Not the greatest. No elevator and room on third floor.

8

Justin

28 Jul 2025

·

Stayed 3 nights

I like the staff members at the hotel. However, the bathrooms are way too small. They also should have an elevator.

6

Robert

16 May 2023

·

Stayed 2 nights

The one major complaint is the parking lot is too small. The spaces are limited and they’re made for really small vehicles. If you drive a full-size truck, it will take up the entire parking spot and not give any room to vehicle to the left or right of you. No elevator just stairs

8

Robert

9 Jun 2025

·

Stayed 1 night

No elevator to the 3rd floor

8

George Jennifer

2 Jun 2024

·

Stayed 1 night

Great overnight trip to a PNC show. Close to PNC easy access. Staff front desk friendly got extra pillows. Easy in easy out. No elevator

6

Delores

28 Oct 2025

·

Stayed 1 night

Room was clean. Needs updating. Close to venue. Not enough parking spaces.

6

LarReva

2 Jun 2025

·

Stayed 1 night

Having to drag my suitcase up a flight of stairs was a deal breaker for me. On top of that, had to park the side of the street due to no space in the parking lot.

6

Kimberly

10 Sept 2024

·

Stayed 1 night

It had extremely dirty carpet and no elevator with three stories. No amenities worth while. Nice staff, but badly need to update their hotel.

8

Nicole

29 Sept 2024

·

Stayed 2 nights

It was good for the couple of nights. They should offer other amenities besides just coffee. The property itself really needs to be updated. There should be an elevator especially for ones that have problems going up and down stairs. Other than that it was overall good.

4

Elisabeth

16 Jun 2024

·

Stayed 1 night

I will start by saying you get what you pay for. Room was clean. The pillows were like a pillow case stuffed with 15 socks…small and lumpy. Water pressure- a scale of 1-10 is 2. Took 5 minutes just to get wet. No elevator. Not a broken elevator. NO elevator. Only a short walk upstairs to the 3rd floor but bringing the luggage in and out sucked. Non smoking but halls smaller like weed.

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Cleanliness

Feedback is mixed: many guests find rooms clean, but recurring issues include smoke or weed odors in common areas, occasional pests, and housekeeping or maintenance lapses such as dirty carpets, sticky floors, or moldy AC.

Related guest reviews

4

George

27 Oct 2025

·

Stayed 2 nights

The room floor was so slippery with some kind of sticky substance & the TV did not work, the room smelled ofall.

10

bob

24 Aug 2024

·

Stayed 1 night

Very clean, freshly painted rooms, updated bathroom fixtures, comfortable beds and sheets, safe area

2

George

5 Jul 2025

·

Stayed 1 night

The room was dirty and smelled of smoke and disinfectant. The furniture was mismatched and beat up. There appeared to be people living long term in some of the rooms. I did not stay the night. Definitely cannot recommend.

10

daniel

4 Apr 2024

·

Stayed 1 night

GREAT VALUE! We are a couple with a dog and this hotel was perfect for our stay in Raleigh. The staff is really nice and efficient, the entire hotel is beautifully clean, and the free lobby coffee is pretty good too! It was refreshing to see the care they put into this hotel.

2

Gary

14 May 2023

·

Stayed 1 night

The place was infested with roaches. My husband has to ask for bug spray, so we wouldn’t take any home with us.

10

Susan

8 Nov 2025

·

Stayed 1 night

Perfect stay. Clean room and staff was very courteous.

4

Gordon

8 Apr 2025

·

Stayed 1 night

I stayed here expecting a budget-friendly experience that still upheld basic cleanliness and comfort. Unfortunately, that wasn’t the case. Despite being read the strict no-smoking policy at check-in—even though we’re non-smokers—our initial room was laden with a heavy smoke odour, forcing us to request a room change. The alternative room was only marginally improved, leaving us overall disappointed. Not surprising when we say other guests smoking in the hallway outside their room doors, but hey, they weren’t smoking in their rooms right! The room conditions raised several concerns. We had to wash our feet before settling in on lumpy beds with bedspreads that bore holes resembling cigarette burns. Additionally, the thin walls allowed almost every conversation from the neighboring room to penetrate our space, further detracting from the comfort of our stay. While I understand that pricing is on the lower end, these issues are hard to overlook. If you value cleanliness and a quiet environment, you might want to consider other options, as this stay did not meet the standards one might expect, regardless of the budget-friendly price.

4

Jody

15 Jul 2025

·

Stayed 1 night

The bedding is poor. Flat pillows, One thin bedspread and no blankets. Very noisey metal frame. Smelled bad. The carpet in the hallways was dirty, the windows so dirty you could barely see through them.

4

Eric

8 Sept 2024

·

Stayed 1 night

The property was okay as far as value hotels that allow dogs go. But the smell of weed permeated the whole building. How can you seriously make me sign a form promising not to smoke in my room, and at the same time I can smell weed everywhere? I swear I witnessed a drug deal go down in the parking lot as well. My wife did not feel safe enough to go outside at night by herself and smoke. I went out a couple of times to take the dogs out and it was sketchy at times. The location was good, and I got a decent nights rest, but the wife complained of doors slamming in the halls all throughout the night. I probably won't stay there again, and I wouldn't recommend it to anyone I care about.

6

Mercades

1 Aug 2025

·

Stayed 1 night

Nothing special at all, pretty basic. Mold on the ac in the room, lobby was loud when checking in, tv sound isn’t right and not many channels. It was cheap, so didn’t expect much though.

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Rooms

Rooms are simple and generally adequate, with some praising comfortable beds and quiet stays. Common negatives include flat pillows or uncomfortable beds, small bathrooms, thin walls, and occasional low water pressure or minor TV/AC issues.

Related guest reviews

10

Glen

1 Oct 2023

·

Stayed 2 nights

Excellent stay. Clean room and comfortable beds. Hot shower. Nice alternative to the high priced options. Would definitely recommend and go back. Thanks!

10

Leslie

7 Nov 2024

·

Stayed 1 night

Front desk was very nice. We had a good stay bed was very comfortable.

8

Robert

24 Apr 2023

·

Stayed 2 nights

It was clean didn’t like the thin walls and the noise from the speaker on the tv

8

Justin

28 Jul 2025

·

Stayed 3 nights

I like the staff members at the hotel. However, the bathrooms are way too small. They also should have an elevator.

10

Cynthia

1 Oct 2024

·

Stayed 1 night

great mattress

8

Robert

11 May 2025

·

Stayed 2 nights

Room was clean. The bed was comfortable. Easy in. Easy out. If you want dining you can go across the side street to the Hilton Garden Inn. Very nice.

4

Tammie

22 Jul 2025

·

Stayed 1 night

No one was at the front desk to check me in. I had to wait 15 minutes. The bed was extremely uncomfortable, needs better mattresses.

4

Kristin

4 Apr 2025

·

Stayed 2 nights

With all the new properties in the area, this one looked sad. The lobby was in nice condition and the staff was nice. This property was a little on the unsafe side as there is only exterior access to the 1st floor rooms and there's a staircase down to a business lot that looked abandoned. There was no weatherproofing under the door. The gap was so big I could see daylight. The room was clean but the touchups were sloppily done. THERE IS NO ELEVATOR ON THE PROPERTY. The TV couldn't connect to the network and the fridge was unplugged and took forever to cool. It was within walking distance to a huge mall and a McDs so that was a plus because the traffic patterns in the area were a headache. Upstairs neighbors were beyond noisy as there is no carpet in the room to dampen the sound. Ok place to sleep but that's it.

4

Elisabeth

16 Jun 2024

·

Stayed 1 night

I will start by saying you get what you pay for. Room was clean. The pillows were like a pillow case stuffed with 15 socks…small and lumpy. Water pressure- a scale of 1-10 is 2. Took 5 minutes just to get wet. No elevator. Not a broken elevator. NO elevator. Only a short walk upstairs to the 3rd floor but bringing the luggage in and out sucked. Non smoking but halls smaller like weed.

6

Jenny

23 May 2025

·

Stayed 1 night

They could do better with the bed.

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Service

Service is frequently described as friendly, accommodating, and professional, with front-desk staff often singled out. A few guests reported slow check-in or curt interactions.

Related guest reviews

10

Heather

7 Apr 2025

·

Stayed 3 nights

The staff really went above and beyond to make sure we were comfortable. The place isn’t fancy but it is clean & a great quiet safe place.

10

Heather

8 Apr 2025

·

Stayed 1 night

The staff were fabulously accommodating

2

Briana

8 May 2024

·

Stayed 1 night

The staff was very rude

10

Teri

18 Jun 2023

·

Stayed 7 nights

The facility was exceptionally clean. I did not see one single bug anywhere on the property. A lot of other facilities, I looked into all complaining about roaches, not a single insect anywhere inside this property. Most of my interaction was done with James, who was absolutely phenomenal, kind courteous, efficient I couldn’t avast for a better front desk person. I would recommend this property at this location to anyone who would ask I would rate it 10 out of 10

10

John

27 Sept 2024

·

Stayed 1 night

One of the better Red Roof Inns I have stayed in. Front desk people courteous and helpful.

10

wrestling

19 Jun 2025

·

Stayed 1 night

Great customer service

4

Tammie

22 Jul 2025

·

Stayed 1 night

No one was at the front desk to check me in. I had to wait 15 minutes. The bed was extremely uncomfortable, needs better mattresses.

10

wrestling

30 Jan 2025

·

Stayed 1 night

The property is always well maintained, and the staff is very professional and courteous.

10

Jimmy

27 Nov 2025

·

Stayed 4 nights

James at the front desk was very helpful He allowed us an early check in

10

Christopher

13 Apr 2025

·

Stayed 1 night

Amazing service and clean rooms!

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Location

Location is convenient to Crabtree Mall, restaurants, major roads, and event venues like PNC Arena. Perceptions of safety vary, with some feeling secure and others noting homeless individuals or a sketchy parking area.

Related guest reviews

8

BIANCA

23 Aug 2024

·

Stayed 1 night

This is a perfectly fine hotel for one or two nights. The area is 1 minute from the mall and surrounded by much better hotels. I felt safe and the checkin associate was wonderful. The property is a bit outdated and in need of some TLC but I feel like it was appropriate for the price.

10

Andrew

31 Jul 2024

·

Stayed 1 night

Great price, very clean, and perfect for if you're going to an event near the PNC Arena. We went for the Blink 182 concert and were very happy with it. Also the neighborhood is great and it's located in a very good and safe neighborhood. Its very quiet and in a great location. Very friendly staff and pet friendly. We brought our Chocolate Lab and didnt get charged. The sheets, to be a pet friendly hotel were very clean and you'd never know its a pet friendly hotel. You cant be the price for the quality ya get. I hope they dont jack the prices up in the future because we'll definitely be staying here again for any events.

2

Kelly

14 Sept 2024

·

Stayed 1 night

We were greeted in the parking lot by a shabby building that had clearly seen better days. Parking lot was dirty, and there was a couple outside chain smoking and from their loud conversation? Clearly living there. Still, we went into the lobby. We walked into a very dark, dirty, and smelly lobby with a line out the door. We immediately left and found other accomodations as neither my daughter nor I felt safe. The pictures on line are a misrepresentation of what we actually walked into.

8

Kristen

7 Jul 2025

·

Stayed 2 nights

We had a nice quiet stay. The front desk personnel were professional and helpful. The location was convenient as well. Keep in mind that you get what you pay for. That being said, I would stay here again.

10

Steven

17 Apr 2025

·

Stayed 1 night

Walking distance for public transportation and also walking distance to fast food Everything was great

8

Bella

30 Jun 2024

·

Stayed 1 night

Hotel is clean as well as rooms. Only stayed one night so perfect. I didn’t have any issues with parking because I arrived at check in, when I left in the morning the parking lot was at capacity. I’m assuming this places stays booked and busy so be mindful of that if you do bring your own car. I’d definitely recommend and stay again next time I’m in town

8

Michael

29 Sept 2024

·

Stayed 1 night

Nice good location, there for a hockey game. Would stay there again.

10

Leslie

2 Jul 2025

·

Stayed 2 nights

I have stayed here before and will be coming back. It’s right beside the mall so lots of different dining options.

10

Elizabeth

19 Jun 2025

·

Stayed 1 night

This hotel was in a good location, easy parking, breakfast available. Quite happily stay again.

6

CLARIBEL

15 Jun 2025

·

Stayed 1 night

They say you get what you pay for, but in this case, we paid more than what it was worth. The staff is very attentive and helpful, but the stench in the lobby and rooms is strong. There are homeless people hanging around the motel's parking lot. it was only one night.

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Dining

There is no breakfast; most mention only lobby coffee, and its quality varies. Guests often rely on nearby restaurants or other hotels for meals.

Related guest reviews

10

Edwin

29 Feb 2024

·

Stayed 2 nights

Everything as expected, a continental breakfast would have been perfect, however, coffee was very good. Thank you.

10

Diana

20 Jun 2025

·

Stayed 2 nights

I wish the coffee was better

10

Susan

25 Oct 2024

·

Stayed 1 night

Nice, clean, comfoetable- accomadating for our small pooch! Friendly staff! No frills, but was fine for us! Coffee in lobby but not in room- no continental breakfast, but price was good!

6

Susan

12 Jan 2025

·

Stayed 2 nights

Motel no longer serves breakfast so if that’s an issue for you go to another chain. The hotel needs updating and greater care taken with cleaning. Traveling with dogs and felt relegated to suitable room. The front desk clerk was friendly and polite. He remembered my name and should be in an upmarket motel. Motel location was fine.

4

Denise

12 May 2025

·

Stayed 4 nights

Based on reviews of this property we decided to stay while in town for a convention. Two out of four nights we came back to find the beds hadn't been made, there were no fresh towels, the floors hadn't been cleaned and the garbage cans weren't emptied. Two out of four nights the people in the room beside us got in a screaming match, slammed their door repeatedly and one fell down drunk in the hallway outside our room. This happened between 11:30 pm and 1:15 am. The listing said breakfast was included, but the only thing on offer was a coffee machine, a toaster (but no toast) and a microwave. The staff was nice, which was the hotel's only redeeming quality. I wouldn't stay here again on a bet.

8

Christine

9 Aug 2024

·

Stayed 3 nights

In town for a weekend for family wedding. Wasn’t planning on spending much time in the room. Clean enough, except for a couple of spiders. Coffee bar in the lobby was not much more than a machine to fill small cups. We skipped coffee. Front desk staff very pleasant. Room faced parking lot, so needed to keep curtains closed even during day because people could look into our room. Very awkward.

8

bonnie

22 May 2024

·

Stayed 1 night

Staff were friendly. Other hotels in area for dining and options close by. Was pleasantly surprised at the room. Had everything you needed and it was clean. Cons: no coffee maker in room. No breakfast even though listing said deli on site. Was lacking some amenities but got a quick stay it was fine.

8

Robert

11 May 2025

·

Stayed 2 nights

Room was clean. The bed was comfortable. Easy in. Easy out. If you want dining you can go across the side street to the Hilton Garden Inn. Very nice.

8

Calvin

24 Jul 2024

·

Stayed 3 nights

I didn't like the fact that they did not have any breakfast for rhe customers!

6

Loretta

26 Jun 2025

·

Stayed 1 night

Had to be dog friendly. Coffee was not good Maybe not fresh

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $84	4 $71	5 $71	6 $86	7 $82
8 $71	9 $71	10 $71	11 $71	12 $71	13 $81	14 $81
15 $64	16 $71	17 $71	18 $71	19 $71	20 $81	21 $81
22 $71	23 $71	24 $71	25 $71	26 $71	27 $81	28 $81
29 $71	30 $71

Su	Mo	Tu	We	Th	Fr	Sa
		1 $81	2 $81	3 $81	4 $81	5 $81
6 $81	7 $81	8 $81	9 $81	10 $81	11 $81	12 $81
13 $81	14 $81	15 $81	16 $81	17 $81	18 $81	19 $81
20 $81	21 $81	22 $81	23 $73	24 $81	25 $81	26 $81
27 $81	28 $81	29 $81	30 $81	31 $81

Red Roof Inn Raleigh North-Crabtree Mall-Lenovo Center

Prices for Red Roof Inn Raleigh North-Crabtree Mall-Lenovo Center

Monthly average prices

About this property

Location

Room options

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower)

Deluxe Room, 1 King Bed

Superior Room, 1 King Bed

Guest reviews of Red Roof Inn Raleigh North-Crabtree Mall-Lenovo Center

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Red Roof Inn Raleigh North-Crabtree Mall-Lenovo Center

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