Inn at the Finger Lakes
US$88
/ night
Avg. for September
Select dates to see prices and availability
US$88
/ night
Avg. for September
Monthly average prices
Nightly prices at Inn at the Finger Lakes average US$64 in the cheapest month (January) and US$88 in the most expensive month (September), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$64 |
| February | US$68 |
| March | US$71 |
| April | US$75 |
| May | US$71 |
| June | US$73 |
| July | US$71 |
| August | US$71 |
| September | US$88 |
| October | US$86 |
| November | US$74 |
| December | US$67 |
J
F
M
A
M
J
J
A
Sept · US$88
S
O
N
D
Most expensive: September (~US$88)
Cheapest: January (~US$64)
About this property
Make use of convenient amenities such as complimentary wireless internet access, a communal living room, and a picnic area. Additional features at this hotel include a banquet hall and a vending machine.
Amenities
Make use of convenient amenities such as complimentary wireless internet access, a communal living room, and a picnic area. Additional features at this hotel include a banquet hall and a vending machine.
Business amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Dining
Grab a bite from the snack bar/deli serving guests of Inn at the Finger Lakes.
Rooms
Stay in one of 77 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Location
With a stay at Inn at the Finger Lakes, you'll be centrally located in Auburn, within a 15-minute drive of Skaneateles Lake and Auburn Public Theater. This hotel is 12.9 mi (20.8 km) from Cayuga Lake and 0.3 mi (0.6 km) from Willard Memorial Chapel.
What's nearby
Willard Memorial Chapel(0.3 Miles)
Auburn Public Theater(0.4 Miles)
Auburn Public Theater - Main Stage(0.4 Miles)
Seward House Museum(0.5 Miles)
Thompson Memorial AME Zion Church(0.6 Miles)
Auburn Community Hospital(0.7 Miles)
Cayuga Museum of History and Art(0.9 Miles)
Schweinfurth Memorial Art Center(0.9 Miles)
Fort Hill Cemetery(1.5 Miles)
Highland Park Golf Club(1.5 Miles)
Falcon Park(1.8 Miles)
Harriet Tubman Home(1.9 Miles)
Ward W. O'Hara Agricultural Museum(2.7 Miles)
Fingerlakes Mall(2.7 Miles)
Owasco Lake(2.9 Miles)
Hancock Intl. Airport (SYR)(32.4 Miles)
Cortland, NY (CTX-Cortland County)(36.9 Miles)
Parking
Non-smoking rooms
Business centre
Dry cleaning
Housekeeping
Banquet facilities
Location
12 Seminary Ave, Auburn, New York, United States of America
Willard Memorial Chapel (0.3 Miles)
Auburn Public Theater (0.4 Miles)
Auburn Public Theater - Main Stage (0.4 Miles)
Seward House Museum (0.5 Miles)
Thompson Memorial AME Zion Church (0.6 Miles)
Auburn Community Hospital (0.7 Miles)
Room options
3
Basic Room, 1 Queen Bed, Accessible
Room details
1 Large Double Bed
Sleeps 2
176 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Junior Suite, 1 Queen Bed with Sofa Bed
Room details
1 Large Double Bed
and 1 Sofa Bed
Sleeps 3
301 ft²
Air ConditioningHeatingWi-Fi (Free)
6
Basic Room, 1 Queen Bed
Room details
1 Large Double Bed
Sleeps 2
176 ft²
Air ConditioningHeatingWi-Fi (Free)
3
Basic Double Room, 2 Queen Beds
Room details
2 Large Double Beds
Sleeps 4
248 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Junior Suite, 1 Queen Bed with Sofa Bed, Accessible
Room details
1 Large Double Bed
and 1 Sofa Bed
Sleeps 3
301 ft²
Air ConditioningHeatingWi-Fi (Free)
4
Basic Double Room, 2 Queen Beds, Accessible
Room details
2 Large Double Beds
Sleeps 4
248 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews
7.5
Good
Based on 1,004 verified reviews
Who stays here?
Business
11%
Couple
42%
Family
30%
Group
12%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
At Inn at the Finger Lakes, reviews highlight a budget-friendly, centrally located stay with walkable access to downtown, but a heavily automated kiosk check‑in, small dated rooms, and inconsistent upkeep shape much of the guest experience.
Read moreWas this helpful?
What guests think
At Inn at the Finger Lakes, reviews highlight a budget-friendly, centrally located stay with walkable access to downtown, but a heavily automated kiosk check‑in, small dated rooms, and inconsistent upkeep shape much of the guest experience.
Cleanliness and maintenance feedback is mixed, ranging from clean comfortable rooms to reports of odors, worn bathrooms, drainage and AC issues, unreliable Wi‑Fi, and a noisy or occasionally inoperable elevator. Service feels impersonal for many due to limited on‑site staffing and remote check‑in, though some guests note helpful staff when present. Breakfast is no longer offered; lobby coffee is inconsistent, so plan to eat out. Expect a simple, convenient base with basic comforts rather than full‑service amenities.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Facilities are basic. Parking is generally easy, but the elevator is noisy or intermittently out of service, and the small fitness room is minimal with occasional access or equipment issues; EV charging exists but support is limited.
Related guest reviews
6
Michael G
20 Jun 2025
·
Stayed 3 nights
The location was great and the parking lot was large. The elevator creaked, the hotel was dated and needed an upgrade, and I did not like the automated check in system and no personel at the front desk after 5pm
The location was great and the parking lot was large. The elevator creaked, the hotel was dated and needed an upgrade, and I did not like the automated check in system and no personel at the front desk after 5pm
10
Bartholomew
30 Aug 2025
·
Stayed 12 nights
My only negative for this stay was that during the last week, their elevator kept breaking down and had to take the stairs from the 3rd floor. Other than that one minor thing, i absolutely loved this place and will definitely book again in the future.
My only negative for this stay was that during the last week, their elevator kept breaking down and had to take the stairs from the 3rd floor. Other than that one minor thing, i absolutely loved this place and will definitely book again in the future.
10
Karrie
22 Nov 2024
·
Stayed 1 night
I liked having EV chargers easily accessible
I liked having EV chargers easily accessible
8
Angela
9 Jun 2025
·
Stayed 1 night
Elevator seemed broke with its loud squeaking.
Elevator seemed broke with its loud squeaking.
6
David
21 Nov 2024
·
Stayed 2 nights
Half of the equipment in the fitness cener was not working. No grab bar in shower or fan in bathroom.
Half of the equipment in the fitness cener was not working. No grab bar in shower or fan in bathroom.
8
patricia
20 Oct 2024
·
Stayed 1 night
Clean, small room, lumpy bed, excellent location and easy parking
Clean, small room, lumpy bed, excellent location and easy parking
10
John
23 Jul 2023
·
They accomodated our request for an early check in. The room was clean and quiet. Their fitness center was minimal, but clean, bright and the treadmill worked.
They accomodated our request for an early check in. The room was clean and quiet. Their fitness center was minimal, but clean, bright and the treadmill worked.
10
Sharon
18 Sept 2025
·
Stayed 1 night
East virtual check-in as noone on staff at night. Easy parking. Small but clean room.
East virtual check-in as noone on staff at night. Easy parking. Small but clean room.
6
Cathy
3 Sept 2024
·
Stayed 3 nights
Expedia pictures are incorrect as there ia no breakfast anymore (but i expected thia after checking the hotel website). Garbage cans in public areas were full, water dispenser was empty, noisiest elevator so try to get a room away from the elevator, and no staff at the desk (other than at chexk in). While the room was clean, I'm not sure how thorough the cleaning as the wall was splattered. Adequate for the cost.
Expedia pictures are incorrect as there ia no breakfast anymore (but i expected thia after checking the hotel website). Garbage cans in public areas were full, water dispenser was empty, noisiest elevator so try to get a room away from the elevator, and no staff at the desk (other than at chexk in). While the room was clean, I'm not sure how thorough the cleaning as the wall was splattered. Adequate for the cost.
6
Carolyn
29 Sept 2025
·
Stayed 3 nights
It was by far the smallest hotel room I have ever been in. It did not look this small in the pictures by any means. The elevator made an atrocious noise every time. Every night the inside main door was left to jar so anybody could just walk in even if you were not a guest. I just think the price was too high for the size of the room but if you don't care about that then it's okay to stay in. It was a one bed queen room that just my husband and I stayed in but I still felt claustrophobic.
It was by far the smallest hotel room I have ever been in. It did not look this small in the pictures by any means. The elevator made an atrocious noise every time. Every night the inside main door was left to jar so anybody could just walk in even if you were not a guest. I just think the price was too high for the size of the room but if you don't care about that then it's okay to stay in. It was a one bed queen room that just my husband and I stayed in but I still felt claustrophobic.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is mixed: many find rooms clean, but recurring reports cite odors (smoke or musty), mold or mildew, pests, stained fixtures, and missed housekeeping. Common areas and exterior upkeep also appear neglected.
Related guest reviews
6
Karen
30 Sept 2024
·
Stayed 3 nights
The room was dirty. Some crud came up from the drain the first time we ran the shower. There were dirt marks on the bathroom floor. There were crumbs under the bed and my dogs found them. The air conditioning was wonky. It wouldn't continue re-cooling the room. We'd have to keep lowering it to restart. On a good note, the staff was friendly, they were great about getting more towels. Front desk was friendly. The dog fee was very reasonable. It was convenient location to Sampson State Park where were showing our dogs and there aren't many hotels near the middle of Seneca Lake on the east side. So my overall rating is mediocre. I would stay there again - but I"d check the cleanliness of the room before I officially checked in.
The room was dirty. Some crud came up from the drain the first time we ran the shower. There were dirt marks on the bathroom floor. There were crumbs under the bed and my dogs found them. The air conditioning was wonky. It wouldn't continue re-cooling the room. We'd have to keep lowering it to restart. On a good note, the staff was friendly, they were great about getting more towels. Front desk was friendly. The dog fee was very reasonable. It was convenient location to Sampson State Park where were showing our dogs and there aren't many hotels near the middle of Seneca Lake on the east side. So my overall rating is mediocre. I would stay there again - but I"d check the cleanliness of the room before I officially checked in.
2
Jeffrey
13 Oct 2024
·
Stayed 1 night
I accidentally only booked 1 night and needed a second and they charged me 224. The room was filthy other people hair on the floor layers of dust peeling wallpaper and left over wrappers under the beds
I accidentally only booked 1 night and needed a second and they charged me 224. The room was filthy other people hair on the floor layers of dust peeling wallpaper and left over wrappers under the beds
2
Victoria
20 Oct 2024
·
Stayed 1 night
Found a roach and a big pichy bug and walls were all dirty n nasty
Found a roach and a big pichy bug and walls were all dirty n nasty
4
Jane
26 Aug 2023
·
Stayed 1 night
This was my first encounter with a hotel with zero human contact that forced you to stand in an 8x8-foot foyer and check in with someone working remotely who did not know enough about the property to tell you where you should park or the best way to get to your room. Everyone checking in was forced to wait in that tiny entry area while the huge lobby inside was empty because no one worked there. When I got to my room, it REEKED of mildew. I tried to call the lobby, but the phone was disconnected. I went down to the lobby and, of course, NO ONE was there because no one actually works there. I went back up and tried turning the AC on high, left for a while and came back, but it didn’t help. My eyes hurt and my chest burned. I went down and out into the little foyer with the kiosk and talked with a different remote worker who did not know what mildew was. She tried to tell me that all the rooms probably used the same air freshener! I explained to her that it was not air freshener but mildew. She said she would contact the property manager. As far as I know, she didn’t reach him or her, but she went ahead and put me in another room. The other room was an upgrade, and more importantly, it was clean and did not reek of mildew. Ironically, there was a little sign in the bathroom that said, “If you’ve forgotten an essential toiletry item, please call the front desk for a replacement.” Alas, no one is there to take your call because the humans have been replaced.
This was my first encounter with a hotel with zero human contact that forced you to stand in an 8x8-foot foyer and check in with someone working remotely who did not know enough about the property to tell you where you should park or the best way to get to your room. Everyone checking in was forced to wait in that tiny entry area while the huge lobby inside was empty because no one worked there. When I got to my room, it REEKED of mildew. I tried to call the lobby, but the phone was disconnected. I went down to the lobby and, of course, NO ONE was there because no one actually works there. I went back up and tried turning the AC on high, left for a while and came back, but it didn’t help. My eyes hurt and my chest burned. I went down and out into the little foyer with the kiosk and talked with a different remote worker who did not know what mildew was. She tried to tell me that all the rooms probably used the same air freshener! I explained to her that it was not air freshener but mildew. She said she would contact the property manager. As far as I know, she didn’t reach him or her, but she went ahead and put me in another room. The other room was an upgrade, and more importantly, it was clean and did not reek of mildew. Ironically, there was a little sign in the bathroom that said, “If you’ve forgotten an essential toiletry item, please call the front desk for a replacement.” Alas, no one is there to take your call because the humans have been replaced.
4
Heather
10 Aug 2025
·
Stayed 2 nights
This room was very shabby and dirty. Thank god the sheets were clean but everything else was grubby. Dirty dusty lamp, hair on the bathroom floor, something (soda) dripping down the wall. The TV was missing the HDMI cord and didn’t work but I told the front desk and they did fix it. The satellite box is screwed to the wall next to the TV. Not a place I will ever stay again.
This room was very shabby and dirty. Thank god the sheets were clean but everything else was grubby. Dirty dusty lamp, hair on the bathroom floor, something (soda) dripping down the wall. The TV was missing the HDMI cord and didn’t work but I told the front desk and they did fix it. The satellite box is screwed to the wall next to the TV. Not a place I will ever stay again.
6
Robin
14 Jun 2025
·
Stayed 2 nights
The Inn is looking very tired and old. Our room was on the first floor, looking directly at the parking lot, and there were no privacy shades, only the blackout shades. I like to be able to have some light in the room during the day but then there would be no privacy. There is no continental breakfast, there is only a water machine and one coffee urn in the lobby. The room/bathroom decor is very tired and the room was quite musty smelling.
The Inn is looking very tired and old. Our room was on the first floor, looking directly at the parking lot, and there were no privacy shades, only the blackout shades. I like to be able to have some light in the room during the day but then there would be no privacy. There is no continental breakfast, there is only a water machine and one coffee urn in the lobby. The room/bathroom decor is very tired and the room was quite musty smelling.
4
Jennifer
14 May 2024
·
Stayed 2 nights
This was unfortunately one of the worst hotels I've stayed at. There was no one at the front desk. Check-in was done by a kiosk, which looks like an ATM in the vestibule, not clearly marked. No sign at the front desk to check-in at the kiosk. For a non-smoking facility, the entire 2nd floor was heavy with cigarette smoke. The room and bathroom were dirty. The surfaces in the room were not clean with visible dirt and grim. The microwave had food on the door and inside, not cleaned. There was mold in the bathtub, leaky tub faucet, and corosion on shower head. Showerhead hose broke during my shower. There was hair, dust, and dirt between the mattress pad and sheets on the bed and the bed ruffles had visible spots of unknown substances on them. I would not recommend this hotel.
This was unfortunately one of the worst hotels I've stayed at. There was no one at the front desk. Check-in was done by a kiosk, which looks like an ATM in the vestibule, not clearly marked. No sign at the front desk to check-in at the kiosk. For a non-smoking facility, the entire 2nd floor was heavy with cigarette smoke. The room and bathroom were dirty. The surfaces in the room were not clean with visible dirt and grim. The microwave had food on the door and inside, not cleaned. There was mold in the bathtub, leaky tub faucet, and corosion on shower head. Showerhead hose broke during my shower. There was hair, dust, and dirt between the mattress pad and sheets on the bed and the bed ruffles had visible spots of unknown substances on them. I would not recommend this hotel.
2
Jordan
29 Jul 2024
·
Stayed 2 nights
Black Mold around the window, smell was terrible. Bathroom stains were gross. TV was old, no breakfast. I would not recommend staying here.
Black Mold around the window, smell was terrible. Bathroom stains were gross. TV was old, no breakfast. I would not recommend staying here.
4
Robert
29 Jul 2023
·
Stayed 2 nights
Wet carpet, moldy smell, positive ID on bedbugs (Cimex lectularius). More than one shady character smoking something noxious near entrance door. Unattended! Person checking you in via Zoom is in the Phillipines. No answer when trying to call the desk after hours. Couldn’t get a refund : manager not present, answering calls or email.
Wet carpet, moldy smell, positive ID on bedbugs (Cimex lectularius). More than one shady character smoking something noxious near entrance door. Unattended! Person checking you in via Zoom is in the Phillipines. No answer when trying to call the desk after hours. Couldn’t get a refund : manager not present, answering calls or email.
10
Kelly
21 Oct 2024
·
Stayed 1 night
The property was spotless, the room had many amenities and super convenient check in and distance to dining and other attractions😊 Great value!!!
The property was spotless, the room had many amenities and super convenient check in and distance to dining and other attractions😊 Great value!!!
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are small and dated but generally functional; some suites are roomy and beds often comfortable. Guests report intermittent or weak Wi‑Fi, AC that cycles off, and noise from the elevator or road affecting sleep.
Related guest reviews
4
Fang
12 Jul 2025
·
Stayed 3 nights
No front desk at all. You feel like you're in prison, waiting with 3-4 families to use a single kiosk. At least put in a few more if you're trying to save the $20/hr in hiring a nice local person, put multiple kiosks as it takes min 15min per room IF you have a reservation. If not, it takes up to 30m as the scanner on it is constantly falling and guests then need to type everything in on a failing touchscreen. It took us 45min to get checked in with only 1 person in front of use (no reservation) and by the time we were done, there were 4 more groups behind us piling up in the cramped front door area and it felt like prison. Besides that, the A/C seems to be hacked so it keeps turning off so we had to wake up and keep turning it off and on the first nite. The maintenance guy even said 'this is modified on purpose'. That's just shady and it was the entire of the theme of this place: Purposely cutting corners to save $5-10 each room. It's really sad as the rooms and building are nice enough to be a 3star tbh, if they just treated it that way. The workers seem ok but there's no sense of hospitality at all as they are more annoyed when you ask them for anything like missing towels in room (only 1). I don't believe this to be the workers fault but the tone set by management. Wifi is unusable so both my kids had to tether from my room. Parking is impossible after 10p. Location, rooms (and beds) and building are great. Everything else horrible but fixable if they actually cared.
No front desk at all. You feel like you're in prison, waiting with 3-4 families to use a single kiosk. At least put in a few more if you're trying to save the $20/hr in hiring a nice local person, put multiple kiosks as it takes min 15min per room IF you have a reservation. If not, it takes up to 30m as the scanner on it is constantly falling and guests then need to type everything in on a failing touchscreen. It took us 45min to get checked in with only 1 person in front of use (no reservation) and by the time we were done, there were 4 more groups behind us piling up in the cramped front door area and it felt like prison. Besides that, the A/C seems to be hacked so it keeps turning off so we had to wake up and keep turning it off and on the first nite. The maintenance guy even said 'this is modified on purpose'. That's just shady and it was the entire of the theme of this place: Purposely cutting corners to save $5-10 each room. It's really sad as the rooms and building are nice enough to be a 3star tbh, if they just treated it that way. The workers seem ok but there's no sense of hospitality at all as they are more annoyed when you ask them for anything like missing towels in room (only 1). I don't believe this to be the workers fault but the tone set by management. Wifi is unusable so both my kids had to tether from my room. Parking is impossible after 10p. Location, rooms (and beds) and building are great. Everything else horrible but fixable if they actually cared.
8
Timothy
21 Aug 2025
·
Stayed 1 night
Junior suite was very roomy. The hotel is centrally located. Can walk to downtown restaurants and stores. We have stayed there four times and would definitely return.
Junior suite was very roomy. The hotel is centrally located. Can walk to downtown restaurants and stores. We have stayed there four times and would definitely return.
6
Steven
6 Oct 2024
·
Stayed 1 night
Nice place but did not get what I was expecting. Reserved a room with a queen size bed but got a pretty small room with a full size bed.
Nice place but did not get what I was expecting. Reserved a room with a queen size bed but got a pretty small room with a full size bed.
8
Timothy
10 Aug 2025
·
Stayed 1 night
Comfortable bed
Comfortable bed
8
Kaylee
12 Sept 2023
·
Stayed 1 night
The room was really nice and clean, there was an issue with the shower not fully draining. And the air would NOT stay on. It was very hot in the room overnight which made it incredibly difficult to sleep. I woke up several times to turn the air back on.
The room was really nice and clean, there was an issue with the shower not fully draining. And the air would NOT stay on. It was very hot in the room overnight which made it incredibly difficult to sleep. I woke up several times to turn the air back on.
8
Kristin
18 Jun 2025
·
Stayed 2 nights
I did not like that nobody is on premises to check-in and check-out. Property was updated cheaply over damage. It was clean and smelled good, beds are comfortable and quiet on the 3rd floor!
I did not like that nobody is on premises to check-in and check-out. Property was updated cheaply over damage. It was clean and smelled good, beds are comfortable and quiet on the 3rd floor!
8
Debbie
28 Sept 2024
·
Stayed 3 nights
The wifi was not available in the room. No front desk assistance. No breakfast
The wifi was not available in the room. No front desk assistance. No breakfast
8
Estelle
30 Nov 2024
·
Stayed 1 night
It’s right on a wide, busy road. If possible, ask for a room on the quieter side of the building. I was not given that option when I purchased the room. On the plus side, it’s inexpensive and near restaurants. The check-in person was helpful and friendly.
It’s right on a wide, busy road. If possible, ask for a room on the quieter side of the building. I was not given that option when I purchased the room. On the plus side, it’s inexpensive and near restaurants. The check-in person was helpful and friendly.
8
William
8 Jun 2025
·
Stayed 1 night
The A C was a little loud .All in all excellent for the money.
The A C was a little loud .All in all excellent for the money.
6
Carolyn
29 Sept 2025
·
Stayed 3 nights
It was by far the smallest hotel room I have ever been in. It did not look this small in the pictures by any means. The elevator made an atrocious noise every time. Every night the inside main door was left to jar so anybody could just walk in even if you were not a guest. I just think the price was too high for the size of the room but if you don't care about that then it's okay to stay in. It was a one bed queen room that just my husband and I stayed in but I still felt claustrophobic.
It was by far the smallest hotel room I have ever been in. It did not look this small in the pictures by any means. The elevator made an atrocious noise every time. Every night the inside main door was left to jar so anybody could just walk in even if you were not a guest. I just think the price was too high for the size of the room but if you don't care about that then it's okay to stay in. It was a one bed queen room that just my husband and I stayed in but I still felt claustrophobic.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service is heavily automated with kiosk check‑in and limited on‑site staff after hours; many found it slow or impersonal and had difficulty resolving issues, though some guests note friendly or accommodating staff when available.
Related guest reviews
4
Thomas
3 Sept 2024
·
Stayed 1 night
This hotel is unstaffed. There is a kiosk for check-in that connects you via zoom with poor internet connection. Agent handling check-in kept breaking up and was difficult to understand due to accent combined with poor internet connection causing audio to break up, cut in and out, etc. Hallway had a foul odor, could not quite place it. Almost smelled like urine
This hotel is unstaffed. There is a kiosk for check-in that connects you via zoom with poor internet connection. Agent handling check-in kept breaking up and was difficult to understand due to accent combined with poor internet connection causing audio to break up, cut in and out, etc. Hallway had a foul odor, could not quite place it. Almost smelled like urine
8
Sharon
20 Aug 2025
·
Stayed 1 night
Weird check in using a live person behind a video screen. But otherwise clean and safe. Comfortable beds.
Weird check in using a live person behind a video screen. But otherwise clean and safe. Comfortable beds.
10
Karen
21 Oct 2024
·
Stayed 1 night
The room and linens were clean and fresh. There was no hassle bringing our beloved dog. The check-in kiosk worked well.
The room and linens were clean and fresh. There was no hassle bringing our beloved dog. The check-in kiosk worked well.
6
Cynthia
14 Jul 2023
·
Stayed 10 nights
Checking in was disgusting! They have a kiosk with a person you deal with on the screen. Customer Service? Absolutely NONE!!! I asked the kiosk if I had a problem in the middle of the night there was no one to answer the phone at the front desk because there is no one at the front desk between 4pm and 8am (they were never there at 7) what do I do? She said come see me at the kiosk. Are you kidding me??? I was so dissapointed as I stay here quite a bit.
Checking in was disgusting! They have a kiosk with a person you deal with on the screen. Customer Service? Absolutely NONE!!! I asked the kiosk if I had a problem in the middle of the night there was no one to answer the phone at the front desk because there is no one at the front desk between 4pm and 8am (they were never there at 7) what do I do? She said come see me at the kiosk. Are you kidding me??? I was so dissapointed as I stay here quite a bit.
10
maria
10 Jun 2024
·
Stayed 1 night
Confortable , Lisa is the best always accommodating our needs. Thank you for making our stay comfortable. Our baby grandson came to visit and she make him extremely welcoming
Confortable , Lisa is the best always accommodating our needs. Thank you for making our stay comfortable. Our baby grandson came to visit and she make him extremely welcoming
10
Jessica
7 Jul 2025
·
Stayed 1 night
We had a nice stay here. The receptionist was very friendly and pleasant. The bed was amazingly comfortable and I'm really picky about beds because of chronic pain. I slept GREAT. There wasn’t breakfast as advertised but there was coffee in the lobby in the morning. It was too much for what it was but it’s very obvious that the building is being taken care of and that the folks running it are working hard to make a nice stay for their guests. Would stay again.
We had a nice stay here. The receptionist was very friendly and pleasant. The bed was amazingly comfortable and I'm really picky about beds because of chronic pain. I slept GREAT. There wasn’t breakfast as advertised but there was coffee in the lobby in the morning. It was too much for what it was but it’s very obvious that the building is being taken care of and that the folks running it are working hard to make a nice stay for their guests. Would stay again.
8
David
2 Jul 2025
·
Stayed 2 nights
Service gets less than 5 stars for virtual check-in. While the person who handled it was fine and the issue was not with her, the lack of the personal touch detracted from our stay.
Service gets less than 5 stars for virtual check-in. While the person who handled it was fine and the issue was not with her, the lack of the personal touch detracted from our stay.
4
Jennifer
9 Jan 2024
·
Stayed 4 nights
Two of three days-no maid service. (Day 1 was claimed by them to be our fault, day 2 was unexplained.) No hot water final night and morning-no notice or offer to move us to room with hot water. Radiator/heater dial broken. (Air blew either cool or very hot.) Front desk button on room phone goes to “invalid number.” After-hours communication with staff limited to video kiosk in front entryway. Complaints/concerns to staff were mostly explained away as the guest failing to understanding how they run things. There was never an apology for the inconvenience or an indication of understanding. We stayed here 5 months ago and it wasn’t great, but it was better. With exception of kind woman at check-in, it was a bad stay. We will not stay here again.
Two of three days-no maid service. (Day 1 was claimed by them to be our fault, day 2 was unexplained.) No hot water final night and morning-no notice or offer to move us to room with hot water. Radiator/heater dial broken. (Air blew either cool or very hot.) Front desk button on room phone goes to “invalid number.” After-hours communication with staff limited to video kiosk in front entryway. Complaints/concerns to staff were mostly explained away as the guest failing to understanding how they run things. There was never an apology for the inconvenience or an indication of understanding. We stayed here 5 months ago and it wasn’t great, but it was better. With exception of kind woman at check-in, it was a bad stay. We will not stay here again.
6
Gail
12 Sept 2024
·
Stayed 2 nights
For years we loved this facility. But now that one has to self-check in after 3 pm via AI type robot in the entryway, we were told the virtual screen was unmanned and we should go to the front desk. Of course we could not do that since the facility was locked, the desk unmanned anyway, and we were left sitting in the entry wondering what to do in order to take advantage of our reservation! By chance, someone walked past the front door on the inside and went to get us someone on-site to let us in. We find that whole situation of no desk staff after 3 pm entirely unacceptable— and with the aging/deterioration of the facilities (the fridge in our room was entirely out of order, the wifi only working in two-minute bursts which we were told is now the daily norm, etc), we probably will not try to stay here again.
For years we loved this facility. But now that one has to self-check in after 3 pm via AI type robot in the entryway, we were told the virtual screen was unmanned and we should go to the front desk. Of course we could not do that since the facility was locked, the desk unmanned anyway, and we were left sitting in the entry wondering what to do in order to take advantage of our reservation! By chance, someone walked past the front door on the inside and went to get us someone on-site to let us in. We find that whole situation of no desk staff after 3 pm entirely unacceptable— and with the aging/deterioration of the facilities (the fridge in our room was entirely out of order, the wifi only working in two-minute bursts which we were told is now the daily norm, etc), we probably will not try to stay here again.
4
Thomas
31 Oct 2025
·
Stayed 1 night
You have to check in with a kiosk. No onsite staff at check in. Had to wait quite awhile before someone even acknowledged I was there. A very poor, unprofessional system.
You have to check in with a kiosk. No onsite staff at check in. Had to wait quite awhile before someone even acknowledged I was there. A very poor, unprofessional system.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Location is central and walkable to downtown restaurants and shops, with generally easy access and parking. A few guests noted traffic noise or loitering and smoking near entrances.
Related guest reviews
8
Timothy
21 Aug 2025
·
Stayed 1 night
Junior suite was very roomy. The hotel is centrally located. Can walk to downtown restaurants and stores. We have stayed there four times and would definitely return.
Junior suite was very roomy. The hotel is centrally located. Can walk to downtown restaurants and stores. We have stayed there four times and would definitely return.
10
Susan
15 Jul 2025
·
Stayed 1 night
Close to downtown
Close to downtown
10
Daniel
3 Sept 2025
·
Stayed 3 nights
Convenient location. Quiet.
Convenient location. Quiet.
8
richard
5 Sept 2024
·
Stayed 2 nights
CENTRAL LOCATION, WALK TO STORE AND BAR
CENTRAL LOCATION, WALK TO STORE AND BAR
10
nancy
20 Jun 2024
·
Stayed 1 night
Conveniently located and great place to stay.
Conveniently located and great place to stay.
8
Estelle
30 Nov 2024
·
Stayed 1 night
It’s right on a wide, busy road. If possible, ask for a room on the quieter side of the building. I was not given that option when I purchased the room. On the plus side, it’s inexpensive and near restaurants. The check-in person was helpful and friendly.
It’s right on a wide, busy road. If possible, ask for a room on the quieter side of the building. I was not given that option when I purchased the room. On the plus side, it’s inexpensive and near restaurants. The check-in person was helpful and friendly.
8
Sharon
20 Jul 2025
·
Stayed 2 nights
Easy to get to.
Easy to get to.
8
James
30 Sept 2025
·
Stayed 2 nights
Was a bit tricky entering the premises -depending what street you were on.
Was a bit tricky entering the premises -depending what street you were on.
10
Eric
1 Jul 2024
·
Stayed 3 nights
Excellent Location, easy walk to restaurants.
Excellent Location, easy walk to restaurants.
8
Kathleen
7 Jun 2025
·
Stayed 2 nights
This was a comfortable, clean hotel, a bit shabby but perfectly adequate. I’d stay there again. I did not like that people smoked right outside the front door, so when it was raining you had to walk through the smoke.
This was a comfortable, clean hotel, a bit shabby but perfectly adequate. I’d stay there again. I did not like that people smoked right outside the front door, so when it was raining you had to walk through the smoke.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast is no longer provided; multiple reviews report coffee only, sometimes lukewarm or unavailable early. No on‑site restaurant is mentioned, so plan to eat nearby.
Related guest reviews
8
Jane
7 Jun 2025
·
Stayed 1 night
Missed not having breakfast offered or a restaurant on premise.
Missed not having breakfast offered or a restaurant on premise.
8
Charles
14 Jul 2025
·
Stayed 2 nights
It was a good stay. Staff were very helpful. The Inn is pretty dated and rooms are a little small. Bathrooms need updates and remodeling. Everything was clean and the staff was great. Disappointed that they did not have complimentary breakfast
It was a good stay. Staff were very helpful. The Inn is pretty dated and rooms are a little small. Bathrooms need updates and remodeling. Everything was clean and the staff was great. Disappointed that they did not have complimentary breakfast
6
deedee
24 Nov 2024
·
Stayed 1 night
Friendly helpful staff. Hard to find at night since big sign was not lit up No clock in the room TV didnt work No breakfast as advertised Coffee in the carafe was lukewarm no decaf Hot shower and quiet place!!
Friendly helpful staff. Hard to find at night since big sign was not lit up No clock in the room TV didnt work No breakfast as advertised Coffee in the carafe was lukewarm no decaf Hot shower and quiet place!!
10
Michelle
6 Aug 2023
·
Stayed 1 night
Basic, comfortable, clean. No amenities, no breakfast, no restaurant. Great for an overnight stay while traveling.
Basic, comfortable, clean. No amenities, no breakfast, no restaurant. Great for an overnight stay while traveling.
6
Mark
30 Nov 2024
·
Stayed 1 night
When I made the reservation I did so because breakfast was supposedly included. It was disappointing that only coffee was offered
When I made the reservation I did so because breakfast was supposedly included. It was disappointing that only coffee was offered
4
Robbie
27 Jul 2025
·
Stayed 2 nights
We had no tv. Had a direct tv remote but no service. Grounds around the property were not maintained. No morning breakfast. For the cost of the stay(over $200 per night) we thought we should have better amenities.
We had no tv. Had a direct tv remote but no service. Grounds around the property were not maintained. No morning breakfast. For the cost of the stay(over $200 per night) we thought we should have better amenities.
8
margaret
27 Feb 2023
·
Stayed 2 nights
Miss that they no longer provide breakfast..
Miss that they no longer provide breakfast..
8
Gary
27 Sept 2025
·
Stayed 2 nights
The elimination of any breakfast was a significant negative.
The elimination of any breakfast was a significant negative.
8
Lisa
30 Aug 2024
·
Stayed 2 nights
No breakfast
No breakfast
6
Cathy
3 Sept 2024
·
Stayed 3 nights
Expedia pictures are incorrect as there ia no breakfast anymore (but i expected thia after checking the hotel website). Garbage cans in public areas were full, water dispenser was empty, noisiest elevator so try to get a room away from the elevator, and no staff at the desk (other than at chexk in). While the room was clean, I'm not sure how thorough the cleaning as the wall was splattered. Adequate for the cost.
Expedia pictures are incorrect as there ia no breakfast anymore (but i expected thia after checking the hotel website). Garbage cans in public areas were full, water dispenser was empty, noisiest elevator so try to get a room away from the elevator, and no staff at the desk (other than at chexk in). While the room was clean, I'm not sure how thorough the cleaning as the wall was splattered. Adequate for the cost.
Was this helpful?
AI-generated summary based on recent guest reviews
4
michael
4 weeks ago
·
Stayed 1 night
When I arrived the lobby was locked which should have been a clue. To check in the receptionist was on a computer screen and I had to scan my id on the computer to get in. They also had no mention that there was a 100 dollar security deposit, which I haven’t received back yet.
When I arrived the lobby was locked which should have been a clue. To check in the receptionist was on a computer screen and I had to scan my id on the computer to get in. They also had no mention that there was a 100 dollar security deposit, which I haven’t received back yet.
8
Doris
4 weeks ago
·
Stayed 3 nights
No human to check you in and only 1 washer with 1 dryer. Also a crazy woman outside on our third night screaming so the police were here. That said the room was comfortable and clean.
No human to check you in and only 1 washer with 1 dryer. Also a crazy woman outside on our third night screaming so the police were here. That said the room was comfortable and clean.
6
Enos
14 Aug 2026
·
Stayed 1 night
NO BREAKFAST NO FREEZER TO REFREEZE BLUE ICE FOR NEXT DAY OF TRAVEL
NO BREAKFAST NO FREEZER TO REFREEZE BLUE ICE FOR NEXT DAY OF TRAVEL
6
Kevin
13 Aug 2026
·
Stayed 1 night
Check in kiosk didn’t work so the desk staff had to check me in anyway.
Check in kiosk didn’t work so the desk staff had to check me in anyway.
6
Deanna
5 Aug 2026
·
Stayed 2 nights
The hotel room itself was clean, and you could tell housekeeping does well, but the property and hotel is extremely dated, and smelled of stale smoke. The halls could be a little sketchy at times. Check-in utilizes a virtual check in assistant, which was different than I’m used to. Location was good, close to busy roads and downtown!
The hotel room itself was clean, and you could tell housekeeping does well, but the property and hotel is extremely dated, and smelled of stale smoke. The halls could be a little sketchy at times. Check-in utilizes a virtual check in assistant, which was different than I’m used to. Location was good, close to busy roads and downtown!
Property policies
Check-in
Check-out
From 15:00 to 02:30
Before 11:00
FAQs about Inn at the Finger Lakes
Is parking available at the property?
Free self-parking is available on-site. Guests must contact the property in advance to reserve parking.
Is breakfast offered at the hotel?
A snack bar/deli is available for guests to grab a bite, but specific breakfast options are not detailed.
Does the hotel allow pets?
Pets are allowed in specific rooms only, with a maximum fee of $25 per pet, per day. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 2:30 AM, and check-out is at 11:00 AM. Early check-in is available for a fee of $50, subject to availability, while late check-out incurs a fee of $25.
What accessibility features does the hotel offer?
The property offers limited wheelchair accessibility, including features for guests with disabilities.
Where is the hotel located in relation to local attractions?
The hotel is centrally located in Auburn, within a 10-minute walk of Willard Memorial Chapel and Auburn Public Theater. It is 12.9 miles from Cayuga Lake and 0.6 miles from Seward House Museum.
What are the policies for guests staying with children?
Up to 2 children aged 20 years old and younger can stay free when occupying the parent or guardian's room using existing bedding.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-16: 121.43247348083496USD
- 2026-09-17: 70.96449420181274USD
- 2026-09-18: 187.75648915786743USD
- 2026-09-19: 136.0565995829773USD
- 2026-09-20: 70.00210094455718USD
- 2026-09-21: 71.01481770675659USD
- 2026-09-22: 69.88709142425537USD
- 2026-09-23: 69.54108230792998USD
- 2026-09-24: 69.9399144700241USD
- 2026-09-25: 97.7966490964508USD
- 2026-09-26: 117.02856270606993USD
- 2026-09-27: 69.86031000434875USD
- 2026-09-28: 69.64764329269408USD
- 2026-09-29: 70.14146238361359USD
- 2026-09-30: 70.07091492313384USD
- 2026-10-01: 74.40923792175293USD
- 2026-10-02: 89.65050109130858USD
- 2026-10-03: 91.26663152252196USD
- 2026-10-04: 73.707746823349USD
- 2026-10-05: 74.0663587033081USD
- 2026-10-06: 74.44539590286254USD
- 2026-10-07: 71.64857168655395USD
- 2026-10-08: 86.36692741355895USD
- 2026-10-09: 87.35498583343505USD
- 2026-10-10: 89.61202304603576USD
- 2026-10-11: 72.58591262832641USD
- 2026-10-12: 73.95733319755554USD
- 2026-10-13: 74.32288776008606USD
- 2026-10-14: 75.37120656349181USD
- 2026-10-15: 74.45156814903258USD
- 2026-10-16: 89.97756885360717USD
- 2026-10-17: 90.56117442764281USD
- 2026-10-18: 75.03048106498719USD
- 2026-10-19: 74.40360848304748USD
- 2026-10-20: 74.44443285736084USD
- 2026-10-21: 74.81223744438171USD
- 2026-10-22: 75.43645727371215USD
- 2026-10-23: 91.31593945220946USD
- 2026-10-24: 91.485908228302USD
- 2026-10-25: 75.43645727371215USD
- 2026-10-26: 75.14425175857544USD
- 2026-10-27: 74.80387645843506USD
- 2026-10-28: 74.23717671043396USD
- 2026-10-29: 75.14377899078369USD
- 2026-10-30: 90.33819437416076USD
- 2026-10-31: 88.35414554145812USD
- 2026-11-01: 70.42935608139038USD
- 2026-11-02: 71.07940304008484USD
- 2026-11-03: 71.59117855213165USD
- 2026-11-04: 71.46123307159424USD
- 2026-11-05: 70.47634832439422USD
- 2026-11-06: 87.35498583343505USD
- 2026-11-07: 87.13374801681518USD
- 2026-11-08: 71.46837274074554USD
- 2026-11-09: 71.46123307159424USD
- 2026-11-10: 72.16778015888214USD
- 2026-11-11: 71.46123307159424USD
- 2026-11-12: 71.46837274074554USD
- 2026-11-13: 87.50696316856384USD
- 2026-11-14: 87.35498583343505USD
- 2026-11-15: 71.37287802429199USD
- 2026-11-16: 71.46837274074554USD
There is no front desk at this property. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 100.00 per accommodation, per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- Up to 2 children 20 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Pet deposit: USD 25.00 per stay
- Pet fee: USD 25.00 per pet, per day
- Service animals are exempt from fees
- Early check-in fee: USD 50 (subject to availability)
- Late check-out fee: USD 25
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-smoking rooms
Business centre
Dry cleaning
Housekeeping
Banquet facilities
General
Non-smoking rooms
Picnic area/Tables
Vending machines
Family room
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Free parking
Parking (Limited)
Parking Onsite
Services
Business centre
Dry cleaning
Housekeeping
Banquet facilities
Self laundry
24-Hour Front Desk
Internet
Free wi-fi