Name: Hampton Inn & Suites Legacy Park-Frisco
Address: 3199 Parkwood Blvd, Frisco, Texas, United States of America, Frisco, Texas, US
Price range: US$90–US$278 per night
Rating: 8.3

What guests think

At Hampton Inn & Suites Legacy Park-Frisco, guests frequently praise the friendly staff, convenient Frisco location near shopping and The Star, and generally comfortable, spacious rooms, while feedback about cleanliness, maintenance, and breakfast consistency varies considerably.

Recurring facility issues include unreliable elevators, occasional pool problems, broken ice machines, and other out-of-service amenities. Room experiences range from quiet and well-kept to noisy with loud air conditioners or elevator hum, plus intermittent maintenance problems like slow drains, weak water pressure, and missing tub stoppers. Breakfast is often enjoyed, but several guests found options limited, items depleted, or food served cold or late. Expect friendly service and a convenient base, with variable upkeep and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Elevators are frequently unreliable, with reports of breakdowns and delays; guests also mention broken ice machines, occasional pool closures or cloudy water, and laundry machines down. Overall facility maintenance feels inconsistent.

Related guest reviews

10

Vanessa

11 Aug 2025

·

Stayed 2 nights

Hotel was conveniently located in Frisco. Clean room and friendly staff. Only knock was the pool was closed on the 2nd day we were there. With 2 kids, that was a huge disappointment as we look for hotels with nice pools to entertain them. A refund of some kind would have been nice.

4

Kendrick

25 Aug 2023

·

Stayed 2 nights

Exterior and parking was good. The interior has some needs. 1 elevator worked. Room was almost clean. Bed as hard,mini pillows were too soft, and to top it off no ESPN in my room. That took the cake for me. Breakfast was ok. Hotel needs an update.

6

Gary

13 May 2024

·

Stayed 1 night

Almost no water pressure in the bathtub / shower. Old lumpy mattress. Nice size room. Breakfast buffet = Terrible! Sloppy area for waffles. Waffle batter was extra thin. Waffle was yuck. Butter - fresh of the freezer! Not good for melting on anything. Cold eggs were followed up with fresh hot eggs poured into old / cold egg container (violation of health code?). Did not attempt to eat. One of the elevators was herky / jerky. Stopped several times between floors. Staff was pleasant.

2

Connie

25 Jul 2025

·

Stayed 1 night

Bathtub was filthy. Blood on sheets. Hair on sheets. Pool was so cloudy couldn’t see the bottom. Ask for a refund but have not received one. We left and didn’t stay. It was that dirty and disappointed.

2

Annette

26 May 2025

·

Stayed 3 nights

Elevators do not work, phones in room do not work, refrigerator in room does not work. Several folks including myself got stuck in elevator. Only one elevator was partially working. Dangerous for guests. Do Not recommend this hotel!

10

Husamuddin

28 May 2024

·

Stayed 2 nights

ALL IS GOOD EXCEPT THE ELEVATORE SOMETIMES STUCK.

10

Judy

5 Nov 2023

·

Stayed 1 night

Only down fall was elevators slow and at times not working. We waited for over ten mins when it did get to the ground floor we got on then doors closed we were it it for 5 mins with doors closed and it shut off. Finally opened back up and we all got off told the girl working she said yes it has been not working right. Yes did something in the room next to elevator.

8

Jennifer

9 Jul 2025

·

Stayed 3 nights

Nice hotel. Several things that were not working, like ice makers. Drain in our room's bathroom missing cover and was kind of gross. It felt like some repairs needed to be made that just weren't. But it was comfortable and quiet. Park next door was very nice. Easy to get to on and off the freeway. Would stay again.

8

Sheri

27 Feb 2023

·

Stayed 2 nights

Studio king is very roomy and all furniture and bedding were clean and in good condition. There was an odor at the end of the 200 hall that was reported to the staff. Saturday breakfast was very limited as well as a very tight area to accommodate people. All ice machines were broken. For the price I would probably stay again.

8

Savanah

31 Jul 2025

·

Stayed 3 nights

Everything was great. The only complaints is that we were there for a basketball tournament and we needed the washer, they were down. We had to find a laundry mat to clean uniforms. Also, housekeeping was every other day so we needed towels. Other than that everything else was great.

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Cleanliness

Cleanliness feedback is mixed: many rooms were described as clean, but others cited stained or unchanged linens, dirty floors or bathrooms, pests, and public areas needing better upkeep. Housekeeping schedules and follow-through were inconsistent.

Related guest reviews

2

Connie

25 Jul 2025

·

Stayed 1 night

Bathtub was filthy. Blood on sheets. Hair on sheets. Pool was so cloudy couldn’t see the bottom. Ask for a refund but have not received one. We left and didn’t stay. It was that dirty and disappointed.

10

Katie

19 Sept 2025

·

Stayed 3 nights

Everything was great! Check-in was super easy - room was very large and super clean. I was always greeted anytime I walked by the front desk and breakfast was simple but always good!

6

Luis

1 Feb 2025

·

Stayed 1 night

I chose to sat here because i had stayed at a previous Hampton in the past and it was very nice and clean. This location however even though was very convenient was not as clean. For being first impression the lobby floors & elevators looked like it they had not been swept or mopped in several days. There was also a funky smell on the 6th floor getting off the elevators. Overall it was an okay stay but would not stay at this location again.

10

Eli

24 Dec 2025

·

Stayed 1 night

The room was clean and well kept. Breakfast had many options to choose from and kept stocked. Parking was more than adequate and property location was great for attractions in the area.

2

Esmeralda

25 Oct 2024

·

Stayed 2 nights

Sheets on the bed literally had spots of blood on them. I asked the front desk if they can have house keeping change them out the next day. When we got back, the sheets were never changed out. We told management the day we checked out and all were told was that they would be in contact with us. Never received a phone call.

6

Granville

29 Jun 2024

·

Stayed 1 night

Our original room was not clean or restocked, but we were upgraded on a change to another room.

10

Patricia

27 Dec 2025

·

Stayed 1 night

So clean and comfortable

6

Marilyn

27 Jun 2024

·

Stayed 1 night

Our Room was at the end of the hall on the 1st floor as we requested a handicap room. Everything was fine until we took a shower & water traveled under the vanity. Looks like a poor design where they put the shower head….But that wasn’t the worst of it….. Once in bed a cockroach walked across the bed and just about gave my 80 y/o mother a heart attack! We started looking for more and noticed how the carpeting didn’t seem to be vacuumed and overall, the room was pretty dirty; there was a sock under the bed skirt so it was clear they hadn’t vacuumed. The receptionist was great and got us moved to another floor and we slept well! Overall it was ok but there is a need to spray for cockroaches!

2

Shannon

1 Dec 2024

·

Stayed 2 nights

We booked a room with 2 queen beds for 2 adults and 2 children. Upon arrival, we were told they had given all those rooms away. We were offered a single queen w/ pullout couch. It was late, and we were tired from traveling. We agreed and were given keys to Room 220. When we entered the room, it had not been cleaned. There were dirty coffee cups on the floor, no sheets on the bed, a dirty comforter thrown over a chair in the corner, etc. We went back downstairs and requested a new room. We were given keys to Room 520. It was not much better. While waiting in the lobby for my husband to check 520 before lugging our kids and luggage up again, I literally could not let my son lie down on the couch - it was that dirty. The floors in the lobby had food, leaves, and dirt ground into them, the walls and elevators had coffee stains… We were only in town for a soccer tournament and not in a position to be spending a lot of time at the hotel, but it was so bad that we checked out and left. We were told we’ll get a refund, but I’m not holding my breath. This was easily the worst hotel we have ever set foot in. We booked Omni PGA and had a wonderful weekend.

10

Mary

1 Feb 2024

·

Stayed 3 nights

The Staff was great!!! We had such a nice, enjoyable experience staying at this facility. Very Clean!!!

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Rooms

Rooms are generally spacious and comfortable, but noise from air conditioners or the elevator and maintenance issues (slow drains, weak water pressure, missing stoppers) are noted. Pillow comfort varies widely.

Related guest reviews

10

Brad

17 Mar 2025

·

Stayed 1 night

Rooms were big and comfortable. Beautiful property

10

Katie

19 Sept 2025

·

Stayed 3 nights

Everything was great! Check-in was super easy - room was very large and super clean. I was always greeted anytime I walked by the front desk and breakfast was simple but always good!

10

jeffrey

18 Sept 2023

·

Stayed 2 nights

We had a great time here at the Hampton inn. The rooms were spacious and beds are comfortable. There is a small park across the parking lot that is a nice place to stroll in the morning and then come back to enjoy the breakfast.

8

Rylan

12 Aug 2025

·

Stayed 4 nights

The breakfasts were really good with differing main egg dishes each day. The beds were comfy though at 107 degrees took a bit to get the room cool down. The only issue was that the ac was extremely loud

10

Samuel

26 May 2025

·

Stayed 4 nights

Friendly, helpful staff. Rooms were clean and had food equipment. Refrigerator, microwave Not luxurious but nice

2

Brianne

10 Feb 2024

·

Stayed 1 night

While everything else about this hotel was excellent, our room shared a wall with the elevator shaft and we were kept up all night long with the noise from the motor. It was quieter inside the elevator.

6

HOMAR

8 Jul 2025

·

Stayed 1 night

Some updates were done. We stayed 2 separate times and both rooms had air conditioning issues with noise. The second stay the pillows were not good. Updates made to lobby and breakfast area but other areas not done.

6

Tyler

23 Jul 2024

·

Stayed 3 nights

The staff was extremely nice and helpful. The only tougher part for me was some of the lights were burnt out in my room, the body wash was empty, and the AC was screeching at different intervals so staying in the room had its downsides.

8

Sacha

28 Sept 2025

·

Stayed 2 nights

It was very the breakfast was great. Very quiet night the rooms are great. The only issue are the pillows they are horrible.

10

Utahna

12 Aug 2025

·

Stayed 2 nights

Great rooms with plenty of space for us. Front desk gentleman who checked us in was very nice. The kids enjoyed the waffles each morning. This hotel is close to all the best restaurants and shopping we could have ever wanted!

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Service

Service is widely praised as friendly and helpful across the front desk and housekeeping teams. However, some guests experienced long waits, room-type or booking errors, and occasional poor communication.

Related guest reviews

2

Melissa

22 Dec 2024

·

Stayed 1 night

We’ve just had to wait over an hour at an unmanned front desk - from around 7 pm till well after 8. Will NEVER stay here again & am in this area often.

10

Teddy M

27 Feb 2023

·

Stayed 3 nights

The staff was excellent

10

Diana

25 Mar 2023

·

Stayed 1 night

Nate, the front desk manager, was Excellent and went above and beyond to help when I first arrived. The staff was very nice and helpful too.

10

Brandy

27 Jul 2025

·

Stayed 2 nights

The staff was amazing and very welcoming. My family enjoyed it

8

Shelly

5 Feb 2024

·

Stayed 1 night

Check in clerk was rude when asked the amount of incidental charge would be. Very snappy, maybe she didn't have the answer and felt pressured but no need to be rude.

10

Maribel

28 Nov 2024

·

Stayed 1 night

Received amazing hospitality from Hannah, Lang, Savai and housekeeping. Very family oriented staff. Hotel was very clean. Beds were very comfy. Breakfast was great. Will definitely be visiting again.Wonderful experience.Close by to so many restaurants. Easy Uber access.

2

Jennifer

20 May 2024

·

Stayed 2 nights

I told the hotel that I would have a late check in and they said not a problem. I wouldn't land until 10pm...our flight was delayed 2hrs so the hotel cancelled my room for a no show...I was on a plane and unable to reach them to tell them we are definitely coming!! When I landed and called the hotel, I spoke to the night person and he said I would not be charged for the 2 nights but here I was at midnight with no hotel room! Totally disappointed, frustrated and extremely upset!!!

2

Tonya

16 Mar 2024

·

Our experience was horrible. They charged me for 2 nights then turned around and charged my finance. The next day the staff was banging on our door saying we were suppose to check out at 12 noon but we paid for 2 nights. Then later that evening another staff member came and opened our door while we were in there saying the notes stated we checked out. We will never book with Hampton again!!!!! We travel a lot and this experience has been the worst ever!!!!

10

Kenny

19 Dec 2024

·

Stayed 1 night

Great stay! Hannah was friendly and attentive! Slept great after our team won the bowl game!

10

Hetal

3 Dec 2024

·

Stayed 2 nights

The hotel has an incredibly friendly and welcoming staff who go above and beyond to make your stay comfortable. From check-in to check-out, their warm and helpful attitude truly stood out. A great choice for anyone looking for excellent service!

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Location

Consistently praised for a convenient, walkable Frisco location near The Star/Ford Center, shopping, dining, and a nearby park. Many guests felt the area was easy to access.

Related guest reviews

10

Juan

3 Jun 2025

·

Stayed 1 night

Loved the location, close to shopping! Will def be staying here again in the future!

10

Ana

14 Apr 2024

·

Stayed 2 nights

Close to the ford center, we stayed for a cheer competition, good breakfast.

10

Edith

14 Aug 2023

·

Stayed 2 nights

Perfect to stay! Was super close to everything we needed! Would stay again!!

10

Francisco

11 Jun 2025

·

Stayed 1 night

Great location

10

Eli

24 Dec 2025

·

Stayed 1 night

The room was clean and well kept. Breakfast had many options to choose from and kept stocked. Parking was more than adequate and property location was great for attractions in the area.

10

April

11 Mar 2024

·

Stayed 2 nights

The hotel is in a very nice quiet area. Very close to shopping center. The hotel was very clean. The staff was very polite and helpful.

10

Yolanda

1 Dec 2025

·

Stayed 2 nights

Very nice staff, breakfast and convenient location to eat, shop and The Star Stadium.

10

Sherry

26 May 2025

·

Stayed 5 nights

There is a beautiful park across the street to use for a walk each day.

10

Tracey D Trump

13 Apr 2025

·

Stayed 1 night

Perfect location in Frisco. You could walk to many places or drive for a couple of minutes.

10

Hong

4 May 2023

·

Stayed 3 nights

It’s a good location. Next by a park and close to the convention center. Perfect for me.

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Dining

Breakfast is often considered good with hot items and waffles, but quality and variety are inconsistent. Some guests found items cold, unavailable, or set out late.

Related guest reviews

6

Gary

13 May 2024

·

Stayed 1 night

Almost no water pressure in the bathtub / shower. Old lumpy mattress. Nice size room. Breakfast buffet = Terrible! Sloppy area for waffles. Waffle batter was extra thin. Waffle was yuck. Butter - fresh of the freezer! Not good for melting on anything. Cold eggs were followed up with fresh hot eggs poured into old / cold egg container (violation of health code?). Did not attempt to eat. One of the elevators was herky / jerky. Stopped several times between floors. Staff was pleasant.

10

Katie

19 Sept 2025

·

Stayed 3 nights

Everything was great! Check-in was super easy - room was very large and super clean. I was always greeted anytime I walked by the front desk and breakfast was simple but always good!

8

Rylan

12 Aug 2025

·

Stayed 4 nights

The breakfasts were really good with differing main egg dishes each day. The beds were comfy though at 107 degrees took a bit to get the room cool down. The only issue was that the ac was extremely loud

8

Michael

22 Dec 2025

·

Stayed 3 nights

Room was good. Tub didn’t have a stopper so my son couldn’t soak after football combine. Breakfast wasn’t very good. Limited options and overcooked.

8

Gislaine

14 Jun 2023

·

Stayed 5 nights

The breakfast was ok. When I arrived, I had the option of hot chocolate and yogurt in the breakfast but in the consecutive days they didn’t replace them. I thought a little disrespectful with the costumer because if you have these options once, you should always have in stock and replace them.

10

Eli

24 Dec 2025

·

Stayed 1 night

The room was clean and well kept. Breakfast had many options to choose from and kept stocked. Parking was more than adequate and property location was great for attractions in the area.

10

Erin

23 Mar 2025

·

Stayed 5 nights

Excellent breakfast, very friendly staff!

10

Yolanda

1 Dec 2025

·

Stayed 2 nights

Very nice staff, breakfast and convenient location to eat, shop and The Star Stadium.

10

Shain

21 May 2024

·

Stayed 2 nights

The stay was just amazing and the breakfast was hot and good had a lot of options for kids and adults I really enjoyed my stay with my family

10

Cyrus

24 Aug 2025

·

Stayed 5 nights

Breakfast was good

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Month	Average price
January	US$102
February	US$121
March	US$115
April	US$118
May	US$104
June	US$112
July	US$120
August	US$96
September	US$103
October	US$114
November	US$98
December	US$93

Su	Mo	Tu	We	Th	Fr	Sa
				1 $96	2 $110	3 $119
4 $91	5 $136	6 $136	7 $139	8 $136	9 $179	10 $176
11 $110	12 $95	13 $105	14 $113	15 $101	16 $110	17 $122
18 $93	19 $97	20 $119	21 $105	22 $156	23 $278	24 $278
25 $136	26 $105	27 $97	28 $98	29 $98	30 $106	31 $104

Hampton Inn & Suites Legacy Park-Frisco

Prices for Hampton Inn & Suites Legacy Park-Frisco

Monthly average prices

About this property

Location

Room options

Room (2 Queen Studio )

Room, Accessible, Refrigerator & Microwave (Hearing & with Sofa-Bed)

Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Bathtub, Hearing)

Studio, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing, Tub & Sofa-Bed)

King, Studio

Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Hearing)

Studio, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing & Sofa-Bed)

2 Queen Beds

Studio, 2 Queen Beds, Accessible, Refrigerator & Microwave (Hearing & Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Bathtub)

Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Hearing & Roll-In Shower)

Guest reviews of Hampton Inn & Suites Legacy Park-Frisco

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hampton Inn & Suites Legacy Park-Frisco

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $110
20 $103	21 $105	22 $181	23 $103	24 $90	25 $99	26 $103
27 $90	28 $90	29 $90	30 $92