Is parking available at the property?

Free self parking is available on-site. Limited parking is provided, and no reservation is required.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available for a fee, served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Are pets allowed at the property?

Pets are allowed with a fee of USD 50 per pet, per night, with a maximum charge of USD 75 per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM, and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Is there an airport shuttle service available?

A complimentary shuttle service operates within 5 miles of the property. Guests can arrange the transfer at the front desk.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific features may vary.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Frisco, just a 4-minute walk from Comerica Center and 9 minutes by foot from Riders Field. It is also 0.6 miles from Stonebriar Centre Mall and 1.2 miles from Ford Center.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available. The pool is open from March to September, with access from 8:00 AM to 1:00 PM.

What are the policies for guests staying with children?

Up to 2 children aged 18 years and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property does not provide specific information about extra beds or cribs. Guests are encouraged to contact the property directly for details regarding availability and any associated costs.

Hotel Indigo Frisco - Comfortable Stay in Texas

Average nightly price at Hotel Indigo Frisco by IHG by month, last 12 months (USD)
Month	Average price
January	US$126
February	US$163
March	US$138
April	US$154
May	US$123
June	US$120
July	US$111
August	US$112
September	US$113
October	US$133
November	US$124
December	US$108

What guests think

At Hotel Indigo Frisco by IHG, travelers highlight friendly, attentive staff, very clean and modern rooms, and a convenient, walkable location near the Star, Comerica Center, parks, and dining, plus a lively lobby bar that many guests enjoy.

Common drawbacks are the lack of in-room refrigerators and microwaves in most rooms, a very small outdoor pool, and recurring reports of weak or inconsistent hot water and occasional A/C or humidity issues. On-site dining and drinks receive strong praise, though service can be slow, understaffed, or limited at times, and breakfast is not complimentary. Expect a stylish, well-kept stay in a convenient Frisco base with mostly excellent service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site bar and social spaces are popular, and the outdoor pool is available but very small. Parking is generally easy, though spots can fill during nearby events; the shuttle has not always been available, and there is no self-serve lobby coffee.

Related guest reviews

10

Paul

26 May 2024

·

Stayed 3 nights

Nice area, good parking. Small but nice pool. Close to shopping mall. Good breakfast.

10

Stuart

5 Oct 2025

·

Stayed 1 night

This was my second stay at the hotel. It’s a very nice and trendy hotel. Staff is always friendly. Omar is the best! Great happy hour at the bar. Rooms are always cleans and well appointed.

10

Stephanie

5 Nov 2024

·

Stayed 2 nights

This property is so unique. The gym had good equipment. The bar and kitchen are nice and the staff was extremely friendly. I had a fantastic stay.

8

JASON

18 Nov 2024

·

Stayed 2 nights

There wasnt anything really bad about property except maybe parking and appearance of shower... Parking- Convenient and no charge BUT it's open to people to park and walk along the park/water, limiting spots for hotel customers Shower Appearance- Shower was GREAT, temperature and easy to use, but the ceiling could be painted or something cuz it's unappealing... Overal, the hotel is a 9, would recommend...

8

Dionne

16 Jul 2025

·

Stayed 2 nights

I liked this property. The outdoor pool is charming, and the bar and front desk staff were nice. I didn't like not having a refrigerator in the room.

2

Alejandra

23 Jul 2024

·

Stayed 5 nights

The pool was tiny, laundry is apparently not included for guest and when we called for maintenance they didn’t even remove the trash.

10

june

24 Jul 2024

·

Stayed 2 nights

I loved the friendliness of the front desk staff. The room was great and the food hot and delicious. The pool is undesirable at best. It's nothing more than a hot tub on steroids. If I can stand up in the deepest end and two people can outstretch their arms and reach from side to side, it's not a pool!

8

Lance

19 Jan 2023

·

Stayed 3 nights

Very nice stay. Everything always smelled clean all over the property. Lots of visible effort being placed on cleanliness. My only knock was that the bar/restaurant was closed one evening.

10

cinzia

22 Nov 2024

·

Stayed 2 nights

Very nice Hotel, clean and good location. Bar and atmosphere were also good

8

Lisa Ferraro

6 Feb 2025

·

Stayed 1 night

Great location and easy access to shopping and dining. My stay was short but my room was very spacious. It was unusually cold, temps in the 20’s and I could not get the heat to turn on in my room. The hotel offered a free shuttle to Toyota Stadium for the FCS Championship game which was really nice.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently describe very clean rooms and public areas with a fresh smell. A few guests reported issues such as wet floors or leaks, odors, stained bedding, or insects.

Related guest reviews

10

Daniel

15 Dec 2024

·

Stayed 1 night

One of the best and cleanest hotels I have ever stayed in. Just for a weekend getaway, my wife and I will be back

10

Kimberly Joy

25 Aug 2025

·

Stayed 2 nights

Very clean property and room we would definitely come back.

4

Jordan

12 Dec 2024

·

Stayed 1 night

We've stayed here over a dozen times over the past few years and this was our first negative experience at this hotel. It's a convenient and nice hotel that we typically enjoy. Upon getting into our room (217) we noted a slight odor but did not find the source until after settling in the for the night when we noticed in bare feet that the rug was wet. There appears to be a leak from the HVAC system in the room that had soaked the rug and made some of the floor tiles near the window squishy. Underneath the rug it was apparent that the rug had been wet for an extended time and that there was mold under the rug - which is what the smell could be attributed to. Looking more closely we did note a piece of broken glass on the floor - but do not believe the glass to be associated with the moisture problem due to the evidence of extended moisture exposure on the underside of the rug. We alerted the front desk to the issue, and they stated that they would have maintenance check into this issue. If we do decide to stay at this location again - we will be doing a thorough check on the status of the room prior to unpacking and settling in.

10

Paul

9 Aug 2025

·

Stayed 6 nights

Very clean Very friendly

10

Jaime

24 Oct 2025

·

Stayed 2 nights

Always clean and comfortable room and bed. I look forward to returning after a day out to a good night's sleep at Hotel Indigo in Frisco, Tx. Staff's always helpful and friendly.

2

Fernando

5 Apr 2025

·

Stayed 1 night

Before bed, we noticed some water on the floor. We assumed our daughter spilled a bit from her water bottle, so we wiped it up and and went to sleep. In the morning, I woke up, put my feet on the floor to a squish. I turned on the lights to realized water had seeped up between the vinyl tile on the floor! I called the front desk for assistance. They brought only three towels. I was told they knew it was an issue with the second floor. Thanks for the heads up! Some overnight bags on the floor were soaked. Awesome. Love waking up to mystery fluid.

4

Tynnetta

17 Apr 2023

·

Stayed 2 nights

The lobby was beautiful and smelled fresh throughout the facility. I noticed the decorative bed covering on both beds were dirty. The white comforter also had stains therefore I requested another one. Staff said they are low due to the hotel was booked but was able to find one which I was pleased. 2 of the pillows didn’t appear to be fresh so I removed them. On the day of checkout we noticed yellow fluid stains on 1 bed and old dried blood drips on the other while we were looking for our belongings. To sum it up, the room was clean but the bedding had not been changed.

2

Rita

18 Jan 2025

·

Stayed 1 night

There were bed bugs on the pillows

10

James

20 Dec 2024

·

Stayed 1 night

Very clean facilities and room. Smells great in the hallways. Everytime looks nice and new (except the chairs in the restraunt, but they were comfortable.) Definitely will stay here again.

6

AMBRE

19 Mar 2023

·

Stayed 1 night

We booked this hotel due to it being across the street from the Comerica Center and we were attending a competition for my daughter. The desk gentleman was pleasant, the parking is close to the front, the lobby is nice, elevators were working and clean. For some reason when we booked i apparently booked a handicapped room which was fine, besides the shower but would've been appropriate for a disabled person. The room was nice i do t k ow if it hadn't been used in a while but it was really dusty and there was hair on the pillow and a stain on the comforter. We just didnt use rhe pillow and didnt notice the stain until the next day. When booking the room you can add on breakfast for an additional charge we did but didn't realize it was a cook to order breakfast and we had to be somewhere early and they didnt open till 7am so we didnt get to use it. Also we were charged $15 for an extra person charge even tho we had a double bed that sleeps 4 adults and there were only 3 of us. Would i stay here again probably not there are other options for less money.

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Rooms

Rooms are modern, spacious, and comfortable, often quiet. Common drawbacks include many rooms lacking a fridge or microwave, occasional noise or A/C/humidity problems, shower design quirks or leaks, and spotty WiFi for some.

Related guest reviews

10

Scott

13 Oct 2023

·

Stayed 1 night

Stay was fantastic as always. The one complaint I have about the hotel is the showers, as they seem to have backwards doors. I turned on the water before I got in and the floor was already wet from water running out under the door. Used extra towels to soak up. No other complaints!

10

Rachel

15 Oct 2025

·

Stayed 1 night

Very happy with my stay - the layout of the room is wonderful (love the mini table across the lounger), the bed was comfortable, and everything was super clean. Check-in and out using the text links was very easy.

10

William Robert

3 Aug 2025

·

Stayed 2 nights

The employees are so friendly and helpful. The rooms are quiet and comfortable. The hotel is in a fantastic location in Frisco, TX.

8

Kim

5 Aug 2025

·

Stayed 3 nights

Room always seemed humid despite temp on thermostat. Front desk staff was friendly. Really liked that they have texting which made making requests or getting information a quick and easy breeze! Note: even though rooms do not come with a refrigerator you can request one from the front desk. I would definitely stay there again.

8

Keith

29 Sept 2025

·

Stayed 4 nights

Breakfast should be until 11:00. Internet wasn’t good

10

Pamela

27 Aug 2025

·

Stayed 3 nights

The property was nice and clean. The room was very spacious for 2 people

8

Veronica

7 Feb 2025

·

Stayed 3 nights

The first night was rough for us because the guests next door were making out through the night creaming and shouting. And this is because the way the rooms are made … there is no sound proof at all. In the morning we complained at the front desk to be relocated to a corner room upstairs. This hotel is nice and clean but the walls should be sound proof. But, we were happy with room 500.. very quiet and peaceful. Staff were amazing, house keeping was perfect. I would recommend there take serious consideration in this matter. The rooms on 2nd floor are meant to be connecting room and should be assigned to one family not two different guests. Over all, we had a good stay.

8

Frank

19 Oct 2023

·

Stayed 3 nights

I reserved a suite. The room had a bedroom and an outer room. For some reason, the outer room does not have a sofa and chair - instead it has a table and four chairs - why? Does the hotel think I'm playing poker every night? Other than that - great place to stay.

6

Richard

2 Oct 2023

·

Stayed 3 nights

The bed was really lumpy

10

Daniel

25 Aug 2025

·

Stayed 1 night

Great view that was in short distance of a variety of activities, restaurants, shopping and attractions. Room temperature was great and room was comfortable. Only thing missing was a mini fridge but this was hardly a deal breaker. Would definitely stay again!

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, helpful, and responsive, with easy texting for requests. Some guests experienced long waits or unavailable front desk staff, billing or bar issues, or rare but serious room assignment mishaps.

Related guest reviews

2

Hilda

5 Nov 2024

·

Stayed 2 nights

I was very disappointed with the front desk staff that I spoke to after searching for an item I left behind. It made me reflect on the type of service I received while staying there and it was not friendly, warm or inviting. I will not be back. It is unfortunate that staff members are not trained with a customer service mind set. My rating is more a reflection of my experience post stay, but has an impact on my poor rating for overall experience.

10

Kristi

29 Sept 2024

·

Stayed 1 night

I recently stayed at Hotel Indigo, Frisco, when I arrived I gave the receptionist my last name. He was unable to locate any reservations for me. I showed him my confirmation number still nothing. He was finally able to find my information and he mentioned Expedia had not done their part whatever they do in providing the hotel with the booking info. He was finally able to confirm my reservation and from there on everything went smooth. I cannot recommend it enough! From the moment I arrived, the staff was warm, welcoming, and extremely attentive to every detail. The rooms were immaculate, beautifully decorated, and incredibly comfortable, with all the amenities I needed for a relaxing stay. The location was perfect, close to all the attractions yet peaceful and quiet. Overall, my stay exceeded all expectations, and I look forward to returning soon!"

6

hira

22 Sept 2023

·

Stayed 1 night

Did not get greeted at the front desk for a solid 20 minutes. The staff was in the bar assisting others and completely ignored us. We waited to get our keys and get checked in and eventually someone came to assist us with no apologies 25 minutes later. Not a good first impression.

2

DURGA

1 Apr 2024

·

Stayed 1 night

I had the most scariest time of life - actually at 2:30 am someone came inside my hotel room !! Seems like the staff at the from desk allocated the same room !! I was so scared two people opened the door and switched on the lights - trust me I was scared for my life !! Don’t ever do this - this property I so nice and clean but this experience was a night mare !!

10

Darron

17 Nov 2024

·

The front desk people were the best. Lobby is inviting. My husband and I had a room and my sister was across the hall. We enjoyed meeting downstairs for coffee and breakfast, and were served often by the same sweet girl (Vanessa?) who also did room service. She was so pleasant and worked A LOT. We will stay again when visiting.

10

Pamela

27 May 2025

·

Stayed 1 night

The service was great minus the bartender overcharging my daughter’s room for a cocktail. A refund was offered but not before the bartender rudeness. Otherwise the other staff was wonderful. Oh and request a microwave and refrigerator when booking.

10

Lucinda

10 Oct 2025

·

Stayed 2 nights

The staff was very responsive and friendly.

10

Mika

21 Apr 2024

·

Stayed 1 night

They had a power outage before we arrived so our room was not ready when we got there but Omar at the front desk took great care of us while we waited . We will definitely be back.

10

Shelby

8 Dec 2024

·

Stayed 2 nights

The staff was wonderful! From dining suggestions to help extending our stay they were helpful and gracious.

6

Charlsea R

10 Sept 2023

·

Stayed 6 nights

The hotel is nice, staff was friendly but not always available. I needed wash cloths and towels I called downstairs no one answered. I called three more times over a 15 min span. No answer, Called back once more was told they would be up 10 min. 30 min later , my sister went down and waited for someone to help her. No one was at the desk for some time. Same issue for a blanket needed, had to go down and waited close to 20 min for someone to come to the desk. Shower was a little dated, but overall, the property was nice and clean. I would say the biggest issue is the staff being available. However, my encounters with the staff were always pleasant. There was some very loud guest at night, extremely noisy and arguing, however these were guests, I don't blame the establishment for that, just know if someone is arguing, you will hear it as well

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AI-generated summary based on recent guest reviews

Location

Very convenient, walkable location near the Star, Comerica Center, parks and trails, shopping and dining; generally quiet and safe. Traffic and parking can be busier during nearby events.

Related guest reviews

10

MICHELLE

6 Feb 2025

·

Stayed 2 nights

I enjoy that the hotel was right next to the river and Kathy Seei park. It made it easy to fit in outdoor time on a business trip. It was also close to local shopping and dining.

10

Shawn

6 Apr 2024

·

Stayed 1 night

Great location and experience. We’ll be back when visiting!

10

Carrie

2 Feb 2024

·

Stayed 2 nights

Great location. Room and lobby were clean. Nice walking trail close by.

10

Gail

21 Jul 2025

·

Stayed 3 nights

It was good location to the Ford Center.

10

William Robert

3 Aug 2025

·

Stayed 2 nights

The employees are so friendly and helpful. The rooms are quiet and comfortable. The hotel is in a fantastic location in Frisco, TX.

10

Tyann

22 Jul 2024

·

Stayed 3 nights

Very nice property and in a really good location.

10

Kenneth

9 Apr 2025

·

Stayed 1 night

Great place to stay and convenient to Baylor Scott and White hospital.

10

Robert

11 Mar 2023

·

Stayed 1 night

Location, location, location!!! It was a great stay. Minor cosmetics, but overall great condition. The location is very convenient. There is a shopping center, and plenty of other activities all within a 10 minute radius. We will definitely book again.

10

cinzia

22 Nov 2024

·

Stayed 2 nights

Very nice Hotel, clean and good location. Bar and atmosphere were also good

8

Pamela

21 Jul 2025

·

Stayed 6 nights

Location

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Dining

Breakfast, dinner, and bar drinks get frequent compliments on taste and variety. However, guests note that breakfast is not free and can be pricey, with occasional understaffing, slow service or closures, and a few poor dishes.

Related guest reviews

10

Josh

10 Jun 2025

·

Stayed 3 nights

Staff was very polite, professional, and helpful. Room was exceptional, and food at the bar was phenomenal!

10

Deven

4 May 2025

·

Stayed 2 nights

The hotel was a great place to stay! We enjoyed that the location was so walkable and pretty. They are a block away from Comerica center and have a nice walking trail/pond right next to the hotel with carp which were fun to see! We especially loved the bar/restaurant staff. Food and drinks were great! Damien was friendly, funny, and ensured we were taken care of all night, every night! The only complaint we have is regarding having to pay for breakfast. We didn’t end up paying and bought our own breakfast elsewhere. Not a huge deal, and we would definitely book the hotel again, but it would’ve been nice to have a free breakfast.

8

Sherri

22 Feb 2023

·

Stayed 1 night

Great location, friendly staff, quiet, convenient, and nice lobby. I was disappointed that there was no food service on Sunday night. We were in town for a meet and did not get out until 9:45. It would have been nice to be able to order room service even if only a limited menu.

8

Mark

20 Aug 2023

·

Stayed 1 night

Enjoyed our stay, though was surprised the hotel’s restaurant food was not very good. I had the shrimp tacos and had to literally spit out the shrimp in the first bite it was so gross. My husbands omelet at breakfast was overcooked in oil and had a bad taste to it. Besides those things, everything else was great.

10

Melissa

9 Mar 2025

·

Stayed 3 nights

The staff at Hotel Indigo were wonderful! Especially the manager. The lobby bar was so fun, food and drinks top notch. And the room was cute and clean. If I ever travel to Dallas again, I know where I'll be staying.

10

Illeana

31 Mar 2025

·

Stayed 1 night

Beautiful Property! Helpful & Friendly Staff! Beautiful Food! Very Nice Restaurant & Bar that's not too pricey. I would definitely stay there again. Best part: so incredibly affordable in a really nice area w/ lots to do.

8

Matthew

2 Mar 2025

·

Stayed 1 night

The lobby was lovely. Check-in was easy. The room looked good but had a few scuffs and chipped finishes. The elevator had some kind of food smear inside all of our stay. We were promised a pool but it was not available. The bar was nice but the bartender had no help on a Friday night. Breakfast Saturday morning was strictly okay. Not bad but not great. The two waiters were overworked and we had to sit at a dirty table. There is no self-serve coffee in the lobby, and the coffee seved with breakfast was poor. They wouldn’t accept cash, which I’m pretty sure is against federal law. The bed was nice and the “premium” room was pretty good. I didn’t have a bad stay, but I paid over $220 for a night and was assured it was a premium hotel. This was maybe mid 3-star at best.

10

Judy

23 Sept 2025

·

Stayed 2 nights

I loved the chance to order food and have a drink at the bar! Very clean place. Staff were very great! Especially Damien bartender and Omar at the front desk! And I love the hotel design!

6

Cinda

20 May 2024

·

Stayed 2 nights

The first morning, Saturday, an awesome breakfast was served in 15-20 minutes. Staff were polite and attentive. Different story on Sunday morning as it took over 45 minutes to receive our food and staff weren’t engaged. We left for the airport feeling rushed and disappointed.

10

Andrea

30 Jan 2025

·

Stayed 2 nights

The food was amazing! I had stuffed chicken with mashed potatoes and mushrooms in a chimichuri sauce. The bar is comfy and the staff is super nice. Clean room, AC worked like a champ. Will return!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $111	2 $141	3 $235	4 $179	5 $159	6 $164	7 $179
8 $109	9 $160	10 $163	11 $210	12 $122	13 $138	14 $179
15 $114	16 $179	17 $155	18 $190	19 $137	20 $153	21 $163
22 $117	23 $114	24 $109	25 $107	26 $99	27 $114	28 $110
29 $108	30 $105

Hotel Indigo Frisco by IHG

Prices for Hotel Indigo Frisco by IHG

Monthly average prices

About this property

Location

Room options

Premium Room, 1 King Bed, Accessible (Communications)

Suite, 1 King Bed, Accessible (Communications)

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room

Premium Room, 1 King Bed

Suite, 1 King Bed

Standard Room, 1 King Bed

Premium Room, 1 King Bed, Corner

Standard Room, 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 1 King Bed, Roll-In Shower (Communications, Roll-In Shower)

Guest reviews of Hotel Indigo Frisco by IHG

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hotel Indigo Frisco by IHG

Considering this hotel for your Frisco trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $166
25 $120	26 $143	27 $184	28 $152	29 $110	30 $106	31 $112