Is parking available at the property?

Yes, free self-parking is available on-site, although it is limited.

Does the hotel allow pets?

Yes, pets are allowed with a fee of USD 75.00 per pet, per stay, with a maximum of two pets allowed. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and facilities are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is located in the heart of Frisco, just 0.5 km from Toyota Stadium and within a 10-minute drive of Ford Center and Comerica Center. Stonebriar Centre Mall is approximately 5.8 km away.

Candlewood Suites - Frisco, USA

Average nightly price at Candlewood Suites - Frisco by IHG by month, last 12 months (USD)
Month	Average price
January	US$91
February	US$106
March	US$111
April	US$112
May	US$86
June	US$100
July	US$90
August	US$85
September	US$80
October	US$104
November	US$95
December	US$80

What guests think

Reviews of Candlewood Suites - Frisco by IHG highlight friendly staff, clean rooms, and a convenient location near Toyota Stadium and dining, while noting occasional noise, limited housekeeping during stays, and some maintenance or odor issues.

Suites are spacious and well equipped for longer stays, with full-size fridges and in-room kitchens. There is no complimentary breakfast, and some outdoor areas, the pool, and parking drew occasional complaints. Overall, expect a practical, apartment-style stay in Frisco suited to self-sufficient travelers.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Amenities noted include free laundry, a small gym, a lending locker, a patio with BBQ, a pool (sometimes shared), and a lobby store; several guests also appreciated the pet friendly policy. Pool and outdoor areas were occasionally dirty, and parking layout or safety drew complaints.

Related guest reviews

6

John

27 Nov 2023

·

Stayed 4 nights

The first night we checked in there was a bad musty dog smell in the room. We asked if we could change rooms however they stated there was only a double queen available and it was only available for 1 night. The blinds also did not close all the way. The second day they did a smell treatment on the room and it was better when we returned. However the next night the smell was back. They did fix the blinds. We could tell if the smell was coming from the AC or the chair. The rest of the room was nice. We liked the extra room and the kitchenette. The fitness room was nice. The property was nice and had a convenience store area. If it hadn’t have been for the smell we would’ve enjoyed the stay.

10

Houkje

23 Sept 2024

·

Stayed 1 night

We stayed here for one night but will absolutely stay again! Having a little, fully stocked with pans, plates, silverware, glasses, toaster etc., kitchen was SO wonderful for our family. We didn’t eat out the whole time which saved us so much money. Everything was very clean and comfortable and quiet. It is right by a HUGE soccer complex so traffic was a bit of an issue at one point but not terrible. They also have a lending locker with games and books and other items, laundry room, and small gym. Would be a great place if you had to travel to the area for work as the room had a desk/table and office chair. Overall a great stay and we will be back!

8

misty

25 Jan 2023

·

Stayed 1 night

Parking is unsafe, people in lot all night ( non- guests) Some even going under cars. Although well lit and staff was welcoming. They need to get some safety in place so that parking is safe. Hotel lovely and pool was clean and well lit.

10

Jonnessa

5 Jan 2023

·

Staff was friendly and helpful. Room was clean and had great amenities. The store in the lobby made it convenient if you forgot something or needed a snack/ice. About 35 minutes from the AT&T stadium. Would definitely stay again next trip.

10

Kimberly

17 May 2025

·

Stayed 10 nights

Nice place however shares pool with hotel next door and your food delivery usually get messed up and sent there instead. However the hotel was clean offers free laundry workout room close to lots of things

6

Damon

18 Dec 2023

·

Stayed 1 night

Hotel is ok. I got what i paid for. Parking was designed by someone who doesnt drive or use parking lots.

10

Lyndi

2 Jun 2024

·

Stayed 3 nights

Appreciate that you take pets.

8

C Kristy

29 Sept 2025

·

Stayed 4 nights

Hotel was conveniently located in Frisco near the Toyota Stadium, restaurants, shopping and the weekend farmer’s market. Hotel itself was clean, comfortable and adequately supplied with kitchen items. Comfy bed, fluffy towels. Outdoors, the patio area offered a bbq grill we took advantage of and a pool we did not. Conditions of the outdoor space could have been improved by fixing broken items and general clean up. Overall, was very pleased and would recommend to others.

8

Lori

30 Apr 2025

·

Stayed 1 night

Although staff didn't "look" professional, the lady who checked us in was extremely nice, helpful, and wanting to accommodate us for our trip. Although it's not necessarily pool weather yet, it wasn't very clean and there was lots of confetti from the holiday prior celebration all over the ground in that area. Other than the cold pool and dirty pool area, the rest of the hotel was nice. Really liked the check-in lady. Check-out lady didn't have much personality.

8

Nashely

9 Jul 2023

·

Stayed 2 nights

Location was great Parking was area was different and you had to walk all the way around another hotels pool area to get to the lobby.

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Cleanliness

Many guests found rooms and common areas very clean, but reports of odors (mildew, musty carpet, pet smells) and isolated issues like hair in bathrooms or on sheets show inconsistent upkeep. Housekeeping during stays was limited or missed for some guests.

Related guest reviews

6

Becky

18 Mar 2023

·

Stayed 2 nights

The (room) carpet has an odor. It’s distinct and seems penetrated. Cleanliness of rooms was good. Towels need to be replaced d/t wear & dishcloths bleached and worn out.

6

John

27 Nov 2023

·

Stayed 4 nights

The first night we checked in there was a bad musty dog smell in the room. We asked if we could change rooms however they stated there was only a double queen available and it was only available for 1 night. The blinds also did not close all the way. The second day they did a smell treatment on the room and it was better when we returned. However the next night the smell was back. They did fix the blinds. We could tell if the smell was coming from the AC or the chair. The rest of the room was nice. We liked the extra room and the kitchenette. The fitness room was nice. The property was nice and had a convenience store area. If it hadn’t have been for the smell we would’ve enjoyed the stay.

4

joseph

11 Aug 2025

·

Stayed 2 nights

The best part about this location was definitely the staff. They were friendly, responsive, and tried to help where they could. Unfortunately, the room itself was a big letdown. The moment we walked in, there was a strong mold and mildew smell, especially coming from the AC vents. When we put our nose close to the vent, it had a sour, rancid stench that was impossible to ignore. What made it more frustrating is that our family members had a separate room and their AC had no odor at all, so this was clearly an issue with our specific room. We mentioned it to the front desk right away, and to their credit, they came up and sprayed a fresh scent inside the AC filter. While it helped mask the smell for a short time, it was more of a temporary cover-up than a fix. This isn’t on the front desk staff, they did what they could. The real issue is with whoever handles the cleaning and maintenance. There’s simply no way they could clean that room and not notice such a strong, unpleasant odor. Luckily, we only needed the room for sleeping since we were out running errands all day. Still, it’s disappointing to pay for a space that wasn’t properly maintained. With better attention to cleanliness and maintenance, this place could match the quality of its staff.

2

Victor M

18 Nov 2024

·

Stayed 2 nights

Pillows and bed smelled excessively of sweat Room smelled bad when we arrived

10

Elizabeth

18 Mar 2023

·

Stayed 1 night

Amazing stay. Super clean!

4

Fahad

3 Apr 2023

·

Stayed 2 nights

I have stayed 4 days but no one cleaned my room after my request, fridge was noisy, in total terrible experience

8

George

29 May 2025

·

Stayed 2 nights

Nice rooms very well laid out. Negative is dirty bathroom. Hair on floor and towels.

8

Erika

20 Mar 2023

·

Stayed 2 nights

The Hotel was clean except for the hair in the coffee pot but other than that cleanliness was good…. Breakfast well don’t expect it you will have to go next door to the Holiday inn Express and pay an additional $10…. Overall it was good and quiet…

8

Kita

22 Oct 2023

·

Stayed 2 nights

The sheet didn’t look clean. Once I pulled back the comforter, the sheets had a lot of particles on them. I wasn’t aware of the additional charge of 75.00. Which was added to my bill durning the hold, when I arrived at Candlewood Suites. But overall, we enjoyed our stay.

6

Christa

25 Jul 2023

·

Stayed 2 nights

The reason this property gets 3 stars is because of the convenience to the soccer fields, nearby restaurants, small kitchen area, and a separate king bedroom in our suite. BUT the floor was filthy. The a/c unit in the living room wasn't cooling properly and they wouldn't send anyone to look at it. There was nowhere to walk the dog in a dog-friendly hotel, other than a few patches of grass? There was not a full set of silverware, maybe one or two of each piece, and the knife wouldn't even cut an apple. On top of all this, I left a very nice phone charger in the room, called a few hours after checking out, and no one could find it, which means it was stolen.

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Rooms

Rooms are spacious and apartment style, with full kitchens that many found convenient for longer stays. Guests mentioned noise from thin walls, slamming exit doors, and HVAC units, and a few noted worn sofa beds or minor maintenance like shower doors.

Related guest reviews

10

nancy

13 Oct 2024

·

Stayed 2 nights

Check in and out was quick. Room was spacious and had everything you need for meals. It doesn’t include breakfast but there are plenty of options close by. It has a full size fridge with icemaker , stovetop, MW and cooking equipment

10

Houkje

23 Sept 2024

·

Stayed 1 night

We stayed here for one night but will absolutely stay again! Having a little, fully stocked with pans, plates, silverware, glasses, toaster etc., kitchen was SO wonderful for our family. We didn’t eat out the whole time which saved us so much money. Everything was very clean and comfortable and quiet. It is right by a HUGE soccer complex so traffic was a bit of an issue at one point but not terrible. They also have a lending locker with games and books and other items, laundry room, and small gym. Would be a great place if you had to travel to the area for work as the room had a desk/table and office chair. Overall a great stay and we will be back!

10

Shundra

28 Jun 2023

·

Stayed 1 night

The rooms had EVERYTHING that a visitor would need and the rooms were clean.

10

Larry

27 Dec 2023

·

Stayed 2 nights

The only issue I had was the shower in our room (315). Glass doors wouldn't stay closed...both kept sliding towards the front of the shower. Friendly and helpful staff.

8

HAIJIAN

8 Apr 2024

·

Stayed 4 nights

The kitchen is very useful!

6

Billy

29 Nov 2025

·

Stayed 5 nights

The room was fine, the staff was great, the walls are thin.

10

Silvanna and Richard

22 Apr 2023

·

Stayed 1 night

Nice, well maintained and lots of room.

8

nancy

24 Jul 2023

·

Stayed 2 nights

Liked large desk area in living room. And the recliner with accompanying floor lamp for comfortable reading. Disliked the pullout couch. Horrible mattress, not much sleep was had. Used the recliner for a bit of rest.

6

Mary

6 Mar 2025

·

Stayed 2 nights

My room was last in hall with exit door to majority of parking. The exit door opened and closed (slammed) ALL day until 10pm and started as early as 4:30am. We didn’t sleep much! I’ll never accept another room on 1st floor down similar hall and exit.

10

Gwendlyn

30 Nov 2024

·

Stayed 2 nights

The window unit was noisy

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Service

Staff are frequently praised as friendly, welcoming, and helpful, with quick check-in for many. However, some reported service lapses including reservation or billing problems, slow or indifferent responses, an incorrect early checkout, and inconsistent front-desk professionalism.

Related guest reviews

10

Rodney

5 Nov 2025

·

Stayed 7 nights

Tyler was awesome. Her and the manager was very supportive.

6

Charles

18 Sept 2023

·

Stayed 1 night

One person manning the whole property (?) when we arrived. Check in was so slow. TV/Cable issues.. nobody to resolve. Told the front desk person when we checked out and she didn’t act like she cared. Clean place, bare bones.. There are more and better options in and around Frisco TX for the price.

6

Jeffery

15 Sept 2025

·

Stayed 3 nights

I was checked out of the hotel by an employee prior of my departure time. I asked for a card key replacement and was checked out. No one offered to make it right by the mistake. No discount of any kind. they only offered a "I'm sorry for the mishap". I've stay here several years before around the same time and expected a better response!!

2

L. River

18 Sept 2024

·

Stayed 1 night

Front desk agent did not honor the room type booked, and would not or did not understand how to make corrections to the accommodations for the remainder of the stay. I would not recommend property if you are looking for a professional staff to suite a business trip.

10

Alma

21 Dec 2023

·

Stayed 1 night

Excellent experience during our first stay at this hotel! Great customer service!, staff was very friendly, attentive. Rooms and entire property very clean, very well maintained. Added plus is hotel is within walking distance to Toyota Stadium if you ever attend an event at the stadium.

4

Chanel

8 Mar 2023

·

Be prepared to explain why you have a service dog.. also be prepared to pay a fee for the service dog. Staff is rude (except one guy in front office. He was the only helpful one.

10

Samantha

8 Aug 2025

·

Stayed 14 nights

The staff is great!

10

Lee

22 Jun 2024

·

Stayed 8 nights

From the front desk ladies to the awesome maid service ladies were very professional and welcoming. I will recommend Candlewood to all my business professionals.

2

Edward

29 Aug 2025

·

Stayed 1 night

They don’t show my reservation to check in

10

Jen

12 Apr 2025

·

Stayed 1 night

Tyler at the front desk was so helpful and kind. I was sleepy from the road and she had a lot of patience with me!

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Location

Convenient for Toyota Stadium and Frisco dining and shopping; several guests walked to events and found the area quiet. A few noted traffic near the soccer complex or awkward access from parking.

Related guest reviews

10

Keila

26 Jun 2023

·

Stayed 8 nights

We stayed at this hotel for a soccer tournament. The location is perfect since we could walk to the field. Also there is a bunch of good restaurants near by.

10

Eric

27 Feb 2023

·

Stayed 2 nights

Great location for attending events at Toyota stadium.

10

Munazza

3 Apr 2025

·

Stayed 8 nights

Very good location. Close to shopping, dining etc.

8

C Kristy

29 Sept 2025

·

Stayed 4 nights

Hotel was conveniently located in Frisco near the Toyota Stadium, restaurants, shopping and the weekend farmer’s market. Hotel itself was clean, comfortable and adequately supplied with kitchen items. Comfy bed, fluffy towels. Outdoors, the patio area offered a bbq grill we took advantage of and a pool we did not. Conditions of the outdoor space could have been improved by fixing broken items and general clean up. Overall, was very pleased and would recommend to others.

10

David

20 Dec 2023

·

Stayed 2 nights

Great spot

10

Javaughn

23 Mar 2025

·

Stayed 2 nights

The staff was extremely nice. Property was quiet and located mins from everything

10

Brant

2 May 2023

·

Stayed 1 night

Check-in and check-out was fast and easy. Friendly staff. Room was very clean and cozy. Was in town for my daughters softball tournament. The location was perfect. We will be back in towm for another tournament soon. Definitely will book with them again.

10

John

20 Mar 2023

·

Stayed 1 night

Clean and very convenient to Toyota Staduim.

10

Brandon

20 Dec 2023

·

Stayed 1 night

Location

8

Nashely

9 Jul 2023

·

Stayed 2 nights

Location was great Parking was area was different and you had to walk all the way around another hotels pool area to get to the lobby.

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Dining

There is no free breakfast; guests buy items in the lobby or next door, and several wished breakfast were included. In-room kitchens make self-catering easy.

Related guest reviews

4

Karr

10 Jun 2025

·

Stayed 6 nights

On booking it said feww bereakfast, but there was no breakfast, I had to pay for each item and buy it. I checked out the very next day.

10

nancy

13 Oct 2024

·

Stayed 2 nights

Check in and out was quick. Room was spacious and had everything you need for meals. It doesn’t include breakfast but there are plenty of options close by. It has a full size fridge with icemaker , stovetop, MW and cooking equipment

10

Houkje

23 Sept 2024

·

Stayed 1 night

We stayed here for one night but will absolutely stay again! Having a little, fully stocked with pans, plates, silverware, glasses, toaster etc., kitchen was SO wonderful for our family. We didn’t eat out the whole time which saved us so much money. Everything was very clean and comfortable and quiet. It is right by a HUGE soccer complex so traffic was a bit of an issue at one point but not terrible. They also have a lending locker with games and books and other items, laundry room, and small gym. Would be a great place if you had to travel to the area for work as the room had a desk/table and office chair. Overall a great stay and we will be back!

10

Shundra

28 Jun 2023

·

Stayed 1 night

The rooms had EVERYTHING that a visitor would need and the rooms were clean.

10

Sunali

27 Jan 2024

·

Stayed 8 nights

Stay was great. But sadly there is no breakfast facilities otherwise the stay was pleasant.

8

HAIJIAN

8 Apr 2024

·

Stayed 4 nights

The kitchen is very useful!

8

MARQUESHIA

17 Apr 2023

·

Stayed 2 nights

They need to consider Breakfast other than that everything was pleasing.

8

Erika

20 Mar 2023

·

Stayed 2 nights

The Hotel was clean except for the hair in the coffee pot but other than that cleanliness was good…. Breakfast well don’t expect it you will have to go next door to the Holiday inn Express and pay an additional $10…. Overall it was good and quiet…

8

Paul

9 May 2023

·

Stayed 4 nights

The kitchenette facilities.

10

Kristin

20 Feb 2024

·

Stayed 1 night

The hotel was nice and clean, the staff were great. I only wish they offered breakfast! And last thing since when did the $50 dollar deposit jump to $75? Seems a bit high. It seems like the hotels put the deposit against your account immediately, but it takes 5 to 10 days to return the money. Overall not a bad stay.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $78	2 $79	3 $78	4 $78	5 $78	6 $140	7 $140
8 $75	9 $74	10 $75	11 $74	12 $75	13 $125	14 $125
15 $75	16 $80	17 $80	18 $80	19 $84	20 $114	21 $120
22 $74	23 $80	24 $84	25 $80	26 $108	27 $111	28 $111
29 $76	30 $75

Candlewood Suites - Frisco by IHG

Prices for Candlewood Suites - Frisco by IHG

Monthly average prices

About this property

Location

Room options

Studio Suite, 2 Queen Beds

Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications Accessible)

Studio Suite, 1 Queen Bed

Studio Suite, 2 Queen Beds, Accessible Bathtub (Communications Accessible)

Studio Suite, 2 Queen Beds, Accessible Bathtub (Mobility Tub)

Studio Suite

Suite, 1 Bedroom, Accessible Bathtub (Mobility Tub)

Suite, 1 Bedroom

Suite, 1 Bedroom, Accessible (Communications Accessible)

Guest reviews of Candlewood Suites - Frisco by IHG

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Candlewood Suites - Frisco by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25 $93	26 $91	27 $92	28 $117	29 $87	30 $79	31 $83