Comfort Suites Richmond
US$121
/ night
Avg. for September
Select dates to see prices and availability
US$121
/ night
Avg. for September
Monthly average prices
Nightly prices at Comfort Suites Richmond average US$78 in the cheapest month (February) and US$133 in the most expensive month (October), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$81 |
| February | US$78 |
| March | US$82 |
| April | US$93 |
| May | US$97 |
| June | US$101 |
| July | US$96 |
| August | US$87 |
| September | US$121 |
| October | US$133 |
| November | US$93 |
| December | US$87 |
J
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A
M
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Sept · US$121
S
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Most expensive: October (~US$133)
Cheapest: February (~US$78)
About this property
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and gift shops/newsstands.
Amenities
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and gift shops/newsstands.
Business amenities
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Dining
A complimentary buffet breakfast is included.
Rooms
Make yourself at home in one of the 73 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Location
A stay at Comfort Suites Richmond places you in the heart of Richmond, within a 10-minute walk of Richmond Centre Mall and Cinemark At Richmond Centre. This hotel is 1.2 mi (1.9 km) from Richmond Peddler's Mall and 1.3 mi (2.1 km) from Eastern Kentucky University.
What's nearby
Richmond Centre Mall(0.4 Miles)
Cinemark At Richmond Centre(0.4 Miles)
Richmond Peddler's Mall(1.1 Miles)
Eastern Kentucky University(1.3 Miles)
EKU Center for the Arts(1.6 Miles)
Alumni Coliseum(1.7 Miles)
E.C. Million Park(1.8 Miles)
Hummel Planetarium(1.9 Miles)
Irvine McDowell City Park(2 Miles)
Richmond Area Arts Center(2.4 Miles)
Baptist Health Richmond(2.5 Miles)
Paradise Cove Aquatic Center(4.7 Miles)
Lake Reba(4.8 Miles)
Battle of Richmond Visitors Center(8.3 Miles)
White Hall State Historic Site(9.8 Miles)
The preferred airport for Comfort Suites Richmond is Blue Grass Airport (LEX)(36.1 Miles)
Parking
Swimming pool
Pool indoor
Non-smoking rooms
Outdoor heated pool
Business centre
Location
2007 Colby Taylor Drive, Richmond, Kentucky, United States of America
Richmond Centre Mall (0.4 Miles)
Cinemark At Richmond Centre (0.4 Miles)
Richmond Peddler's Mall (1.1 Miles)
Eastern Kentucky University (1.3 Miles)
EKU Center for the Arts (1.6 Miles)
Alumni Coliseum (1.7 Miles)
Room options
4
Suite, 1 King Bed with Sofa Bed, Accessible
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Separate Living Room
5
Suite, 1 King Bed with Sofa Bed
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
377 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
9
Suite, 2 Queen Beds
Room details
2 Large Double Beds
Sleeps 4
366 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
11
Suite, 1 King Bed with Sofa Bed, Hot Tub
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
377 ft²
Air ConditioningWi-Fi (Free)Separate Living RoomIndoor Private Spa TubPrivate Spa Tub
Guest reviews
7.1
Good
Based on 781 verified reviews
Who stays here?
Business
5%
Couple
29%
Family
40%
Group
6%
Solo
16%
What guests think
AI-generated summary based on recent guest reviews
At Comfort Suites Richmond, reviews highlight a convenient location off I-75 and generally comfortable beds, but also recurring issues: misleading hot tub advertising, dated facilities under renovation, inconsistent cleanliness, and frequent maintenance problems affecting rooms and common areas.
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What guests think
At Comfort Suites Richmond, reviews highlight a convenient location off I-75 and generally comfortable beds, but also recurring issues: misleading hot tub advertising, dated facilities under renovation, inconsistent cleanliness, and frequent maintenance problems affecting rooms and common areas.
Staff are often praised as friendly and accommodating, though some guests report rude interactions or an unmanned front desk. The pool experience varies from clean and warm to cold or poorly maintained, and several reviews note propped-open security doors and equipment issues. Breakfast is basic with waffles and packaged items, and hot options are limited. Expect a budget stay with trade-offs while renovations progress.
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AI-generated summary based on recent guest reviews
Facilities
Facilities are dated and under renovation; multiple reviews report the advertised hot tub does not exist. Pool quality and upkeep vary, with some noting cold water or maintenance and security door issues, though a few found it clean or warm.
Related guest reviews
4
Brittany
18 Nov 2025
·
Stayed 1 night
Staff was super rude. Rolled her eyes and hugged and puffed because someone was telling her about a stain on their couch. Also, elevator wasnt working. Needs major updating. Towels were stained. Right by the highway
Staff was super rude. Rolled her eyes and hugged and puffed because someone was telling her about a stain on their couch. Also, elevator wasnt working. Needs major updating. Towels were stained. Right by the highway
4
Denise
28 Jul 2025
·
Stayed 2 nights
The property was adequate. Breakfast was a joke. Light bulbs needed replacement, ice machines inoperable. Door to swimming pool was propped open around the clock inviting disaster if a toddler were to enter. Pillows on beds were silly. Front desk did not appear to be manned later in the evening as no one answered the bell.
The property was adequate. Breakfast was a joke. Light bulbs needed replacement, ice machines inoperable. Door to swimming pool was propped open around the clock inviting disaster if a toddler were to enter. Pillows on beds were silly. Front desk did not appear to be manned later in the evening as no one answered the bell.
2
Michael
6 May 2025
·
Stayed 1 night
There is no hot tub even though the amenity list includes a hot tub with pictures of a hot tub.
There is no hot tub even though the amenity list includes a hot tub with pictures of a hot tub.
2
Luke
29 Mar 2025
·
Stayed 1 night
This place had a picture of a hot tub and said there was a hot tub, and there was no hot tub… And it was not refundable… Not sure how nice it was because we never went… We called the front desk prior to arrival and they said they did not have a hot tub, no it wasn’t broken. It doesn’t exist.
This place had a picture of a hot tub and said there was a hot tub, and there was no hot tub… And it was not refundable… Not sure how nice it was because we never went… We called the front desk prior to arrival and they said they did not have a hot tub, no it wasn’t broken. It doesn’t exist.
6
Robin
29 Sept 2025
·
Stayed 2 nights
Under construction, so a lot of things were broken or not finished. The security doors were propped open and the pool door didn't have a lock. Room was nice, but unfinished. Looking forward to trying again after construction!
Under construction, so a lot of things were broken or not finished. The security doors were propped open and the pool door didn't have a lock. Room was nice, but unfinished. Looking forward to trying again after construction!
6
JASON
11 Jan 2023
·
Stayed 2 nights
All in all it wasnt a bad place. Room doors had some big gaps that looked liked they werent closed all the way. We tried several times to get into the weight room but even the staff couldnt get the door open. We reserved the King suite with hot tub but when we got there they didnt have hot tub in room.
All in all it wasnt a bad place. Room doors had some big gaps that looked liked they werent closed all the way. We tried several times to get into the weight room but even the staff couldnt get the door open. We reserved the King suite with hot tub but when we got there they didnt have hot tub in room.
4
Melissa
1 Dec 2025
·
Stayed 4 nights
The staff was very friendly throughout our whole stay. However, the building is showing it's age. The pool was not heated & they do not have a hot tub (even though the website shows a picture of a hot tub.) The bathroom door did not shut all the way. We reported it but maintenance never came to try to fix the door. There was no water pressure in the shower. It was like taking a shower with a garden house. And there were several outlets without a cover. We stayed 4 nights & housekeeping only provided new towels & emptied the trash once.
The staff was very friendly throughout our whole stay. However, the building is showing it's age. The pool was not heated & they do not have a hot tub (even though the website shows a picture of a hot tub.) The bathroom door did not shut all the way. We reported it but maintenance never came to try to fix the door. There was no water pressure in the shower. It was like taking a shower with a garden house. And there were several outlets without a cover. We stayed 4 nights & housekeeping only provided new towels & emptied the trash once.
2
Randi
8 Jan 2026
·
Stayed 2 nights
Bathroom tub leaked, moved room. Next room, outlet sparking, not safe. Moved again, phone did not work. Buffet had no hot food except waffles. No hot tub like in picture. Pool room, phone hanging off wall. Ladder in pool broken, sprinklers not secure to ceiling.
Bathroom tub leaked, moved room. Next room, outlet sparking, not safe. Moved again, phone did not work. Buffet had no hot food except waffles. No hot tub like in picture. Pool room, phone hanging off wall. Ladder in pool broken, sprinklers not secure to ceiling.
4
Joshua
14 Sept 2024
·
Stayed 2 nights
Booked this hotel for Indoor pool and Hot Tub (as advertised). Hot tub no longer exists (can see it was at one time) and pool was being warmed by way of a garden hose running through the hall. Payed an extra $40+ a night for the advertised hot tub. Room needs updating also. TV remote barely worked, blinds wouldn’t close fully, toilet ran constantly. I’ll never understand why you put two towels in a room built for four. To be fair none of this was raised to the staff. Don’t think it would have made much difference though. Way overpriced for what you get.
Booked this hotel for Indoor pool and Hot Tub (as advertised). Hot tub no longer exists (can see it was at one time) and pool was being warmed by way of a garden hose running through the hall. Payed an extra $40+ a night for the advertised hot tub. Room needs updating also. TV remote barely worked, blinds wouldn’t close fully, toilet ran constantly. I’ll never understand why you put two towels in a room built for four. To be fair none of this was raised to the staff. Don’t think it would have made much difference though. Way overpriced for what you get.
10
Darlene
3 Jun 2024
·
Stayed 1 night
I enjoyed staying here with my children.This is not the first time we’ve stayed here,We enjoy it so much b/c the pool is clean and we usually have it to ourselves.And knowone complained about my noisy children playing and having fun🙂It’s in walking distance of many nice restaurants too
I enjoyed staying here with my children.This is not the first time we’ve stayed here,We enjoy it so much b/c the pool is clean and we usually have it to ourselves.And knowone complained about my noisy children playing and having fun🙂It’s in walking distance of many nice restaurants too
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is inconsistent, with recurring reports of dirty or moldy bathrooms, stains, pests, and lingering odors, alongside some reviews noting clean rooms. Housekeeping and upkeep standards vary widely between stays.
Related guest reviews
2
Daniel
29 Apr 2024
·
Stayed 1 night
When walking in, immediately everything smelled like smoke. When in the room, there we many issues. The issues were the following: dividing wall was dirty and had stains and dirt marks, refrigerator had a tray under (probably for leaks) that prevented the door from opening, shower head had only one usable setting, looked like mold was painted over on the ceiling (stains everywhere), only one light switch in the bathroom worked (no fan and no light by the shower, only over sink), bathroom door did not latch. I will make sure to spend whatever money needed next trip I take to stay at a better hotel.
When walking in, immediately everything smelled like smoke. When in the room, there we many issues. The issues were the following: dividing wall was dirty and had stains and dirt marks, refrigerator had a tray under (probably for leaks) that prevented the door from opening, shower head had only one usable setting, looked like mold was painted over on the ceiling (stains everywhere), only one light switch in the bathroom worked (no fan and no light by the shower, only over sink), bathroom door did not latch. I will make sure to spend whatever money needed next trip I take to stay at a better hotel.
4
Casey
29 Nov 2025
·
Stayed 2 nights
Felt like false advertising in the photos. The place was falling apart. The tub had a leak and was dripping to the point it was disgusting and we did not feel comfortable standing in there without shower shoes, or even with shower shoes. The toilet tissue holder literally fell out of the wall. There were cracks in the walls, the fridge had mold, the microwave had crusty food inside it, the toiletries were half used, they only put one bath towel and the wash cloths were strewn messily about. The bed was okay, but overall the visit was subpar. The breakfast was lacking and limited, and the coffee machine was broken in the breakfast area so it wasn't really worth us going to try and eat there.
Felt like false advertising in the photos. The place was falling apart. The tub had a leak and was dripping to the point it was disgusting and we did not feel comfortable standing in there without shower shoes, or even with shower shoes. The toilet tissue holder literally fell out of the wall. There were cracks in the walls, the fridge had mold, the microwave had crusty food inside it, the toiletries were half used, they only put one bath towel and the wash cloths were strewn messily about. The bed was okay, but overall the visit was subpar. The breakfast was lacking and limited, and the coffee machine was broken in the breakfast area so it wasn't really worth us going to try and eat there.
8
Scott
6 Nov 2024
·
Stayed 1 night
Mold in bathroom shower 406
Mold in bathroom shower 406
2
Richard
6 Mar 2025
·
We stayed at this hotel the weekend of February 28th, 2025. This was the filthiest hotel I have ever stayed in. Not only did one of our friends find bed bugs in their room, but our room had bright red blood on the bedspread and the bathroom looked as if it had not been cleaned in months. To top it off, the staff had the audacity to bring my daughter, her friends, and their mothers cleaning supplies, a broom and dust pan, asking THEM to clean the common/dining area! I guess you’ll continue to have a filthy hotel when you expect your paying guests to double as your cleaning crew. Not only will Inever stay at this hotel again, I’ll never stay with this entire chain of hotels.
We stayed at this hotel the weekend of February 28th, 2025. This was the filthiest hotel I have ever stayed in. Not only did one of our friends find bed bugs in their room, but our room had bright red blood on the bedspread and the bathroom looked as if it had not been cleaned in months. To top it off, the staff had the audacity to bring my daughter, her friends, and their mothers cleaning supplies, a broom and dust pan, asking THEM to clean the common/dining area! I guess you’ll continue to have a filthy hotel when you expect your paying guests to double as your cleaning crew. Not only will Inever stay at this hotel again, I’ll never stay with this entire chain of hotels.
6
Jennifer
16 Apr 2024
·
Stayed 1 night
Shower curtain had mold on the bottom and hair in the sink
Shower curtain had mold on the bottom and hair in the sink
4
Hannah
5 Nov 2023
·
Stayed 2 nights
There is no hot tub. Toilet in room loose and wobbly. Grout around toilet and shower modly. Drywall and ceiling moldy. Floor in room not vacuumed, change on floor from previous guests. All simple fixes but takes management to care.
There is no hot tub. Toilet in room loose and wobbly. Grout around toilet and shower modly. Drywall and ceiling moldy. Floor in room not vacuumed, change on floor from previous guests. All simple fixes but takes management to care.
2
Farah
8 Jun 2023
·
Stayed 1 night
Pictures are old. This hotel if you want to call it that is old, run down, smelly and moldy. Ants by the windows and saw a roach run by on the nightstand. Cobwebs in the dirty, stained lamp shades. Dusty and hair dryer not even cleaned. Couldn’t wait to leave and can’t believe I paid for this garbage.
Pictures are old. This hotel if you want to call it that is old, run down, smelly and moldy. Ants by the windows and saw a roach run by on the nightstand. Cobwebs in the dirty, stained lamp shades. Dusty and hair dryer not even cleaned. Couldn’t wait to leave and can’t believe I paid for this garbage.
6
Lorianne
19 Feb 2024
·
Stayed 1 night
The breakfast was nice, but our room wasn’t in great condition. The tub had a lot of stains and the carpet was coming up by the threshold to the bathroom. Staff were all friendly and the property itself was quiet, but we were woken up by a lot of nose outside the hotel (traffic, sirens, garbage trucks, etc).
The breakfast was nice, but our room wasn’t in great condition. The tub had a lot of stains and the carpet was coming up by the threshold to the bathroom. Staff were all friendly and the property itself was quiet, but we were woken up by a lot of nose outside the hotel (traffic, sirens, garbage trucks, etc).
10
edward
5 Mar 2025
·
Stayed 1 night
Property is old and tired but the rooms were large and clean. The bed was comfortable and the price was excellent value for what you got.
Property is old and tired but the rooms were large and clean. The bed was comfortable and the price was excellent value for what you got.
2
Corey
16 Jul 2024
·
Stayed 1 night
Not good. Paint peeling from the walls because of mold, mold all over the bathroom, nearly the whole hotel parking is empty but somehow no vacancy — based on the condition of our room, it’s because most of the rooms were worse than ours. Wouldn’t have paid a quarter of the price.
Not good. Paint peeling from the walls because of mold, mold all over the bathroom, nearly the whole hotel parking is empty but somehow no vacancy — based on the condition of our room, it’s because most of the rooms were worse than ours. Wouldn’t have paid a quarter of the price.
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AI-generated summary based on recent guest reviews
Rooms
Beds are generally comfortable and some suites feel spacious, but decor and fixtures are worn with frequent maintenance problems (doors, HVAC, lighting) and occasional noise from corridors or traffic. Overall room quality feels dated.
Related guest reviews
8
Kathryn
28 Mar 2025
·
Stayed 1 night
Overall fine for a quick overnight. Temp. Control was questionable, we boiled all night, but clean and very comfy bed.
Overall fine for a quick overnight. Temp. Control was questionable, we boiled all night, but clean and very comfy bed.
10
Annette
13 Aug 2025
·
Stayed 1 night
It appeared recently remodeled, checkin was quick and friendly, room was great, very comfortable bedding. The breakfast was adequate and area clean with lots os seating, would like to see eggs and meat added, waffles were very good. Only room concern was shower curtain kept coming out because hung so high; but shower was great pressure, no fan in bathroom either so really steamy. I would stay again without a doubt, we had a king suite, highly recommend.
It appeared recently remodeled, checkin was quick and friendly, room was great, very comfortable bedding. The breakfast was adequate and area clean with lots os seating, would like to see eggs and meat added, waffles were very good. Only room concern was shower curtain kept coming out because hung so high; but shower was great pressure, no fan in bathroom either so really steamy. I would stay again without a doubt, we had a king suite, highly recommend.
6
Greg
8 Jun 2023
·
Stayed 1 night
Hotel looked little rundown, had to go back to the desk to get bedding for the pull out couch, the door was not properly sealed as it looks like it’s been bent in before wasn’t the greatest of Texas
Hotel looked little rundown, had to go back to the desk to get bedding for the pull out couch, the door was not properly sealed as it looks like it’s been bent in before wasn’t the greatest of Texas
10
LaVonda
21 May 2024
·
Stayed 1 night
Our room was close to the laundry. You could hear the washers all night
Our room was close to the laundry. You could hear the washers all night
6
JASON
11 Jan 2023
·
Stayed 2 nights
All in all it wasnt a bad place. Room doors had some big gaps that looked liked they werent closed all the way. We tried several times to get into the weight room but even the staff couldnt get the door open. We reserved the King suite with hot tub but when we got there they didnt have hot tub in room.
All in all it wasnt a bad place. Room doors had some big gaps that looked liked they werent closed all the way. We tried several times to get into the weight room but even the staff couldnt get the door open. We reserved the King suite with hot tub but when we got there they didnt have hot tub in room.
8
Jeffrey
17 Jan 2025
·
Stayed 1 night
Really liked the stay comfortable bed.
Really liked the stay comfortable bed.
8
Patrick
24 May 2024
·
Stayed 2 nights
Spacious and relatively quiet.
Spacious and relatively quiet.
6
Lorianne
19 Feb 2024
·
Stayed 1 night
The breakfast was nice, but our room wasn’t in great condition. The tub had a lot of stains and the carpet was coming up by the threshold to the bathroom. Staff were all friendly and the property itself was quiet, but we were woken up by a lot of nose outside the hotel (traffic, sirens, garbage trucks, etc).
The breakfast was nice, but our room wasn’t in great condition. The tub had a lot of stains and the carpet was coming up by the threshold to the bathroom. Staff were all friendly and the property itself was quiet, but we were woken up by a lot of nose outside the hotel (traffic, sirens, garbage trucks, etc).
10
edward
5 Mar 2025
·
Stayed 1 night
Property is old and tired but the rooms were large and clean. The bed was comfortable and the price was excellent value for what you got.
Property is old and tired but the rooms were large and clean. The bed was comfortable and the price was excellent value for what you got.
6
Greg
12 Nov 2024
·
Stayed 1 night
Property needs an update
Property needs an update
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AI-generated summary based on recent guest reviews
Service
Many guests describe friendly, accommodating staff and smooth check-in, while others encountered rudeness, absent front desk coverage, or poor issue handling. Responsiveness appears inconsistent.
Related guest reviews
8
Jordan
14 Dec 2024
·
Stayed 1 night
Left my jacket in the room, went back the next day and they wouldn’t look or let me look and said they haven’t seen it.
Left my jacket in the room, went back the next day and they wouldn’t look or let me look and said they haven’t seen it.
4
Brittany
18 Nov 2025
·
Stayed 1 night
Staff was super rude. Rolled her eyes and hugged and puffed because someone was telling her about a stain on their couch. Also, elevator wasnt working. Needs major updating. Towels were stained. Right by the highway
Staff was super rude. Rolled her eyes and hugged and puffed because someone was telling her about a stain on their couch. Also, elevator wasnt working. Needs major updating. Towels were stained. Right by the highway
4
Denise
28 Jul 2025
·
Stayed 2 nights
The property was adequate. Breakfast was a joke. Light bulbs needed replacement, ice machines inoperable. Door to swimming pool was propped open around the clock inviting disaster if a toddler were to enter. Pillows on beds were silly. Front desk did not appear to be manned later in the evening as no one answered the bell.
The property was adequate. Breakfast was a joke. Light bulbs needed replacement, ice machines inoperable. Door to swimming pool was propped open around the clock inviting disaster if a toddler were to enter. Pillows on beds were silly. Front desk did not appear to be manned later in the evening as no one answered the bell.
10
Stephanie
23 Apr 2024
·
Stayed 2 nights
This hotel is clean. Staff is always friendly and helpful. Beds and pillows are very comfortable. Atmosphere feels safe. Never had any problems. We stay here several times per year for business purposes.
This hotel is clean. Staff is always friendly and helpful. Beds and pillows are very comfortable. Atmosphere feels safe. Never had any problems. We stay here several times per year for business purposes.
10
David
7 Jul 2023
·
Stayed 1 night
Very friendly and helpful checkin, close to restaurants & highway
Very friendly and helpful checkin, close to restaurants & highway
8
Krystal
21 Jul 2025
·
Stayed 2 nights
Staff was very nice and accommodating
Staff was very nice and accommodating
2
Richard
6 Mar 2025
·
We stayed at this hotel the weekend of February 28th, 2025. This was the filthiest hotel I have ever stayed in. Not only did one of our friends find bed bugs in their room, but our room had bright red blood on the bedspread and the bathroom looked as if it had not been cleaned in months. To top it off, the staff had the audacity to bring my daughter, her friends, and their mothers cleaning supplies, a broom and dust pan, asking THEM to clean the common/dining area! I guess you’ll continue to have a filthy hotel when you expect your paying guests to double as your cleaning crew. Not only will Inever stay at this hotel again, I’ll never stay with this entire chain of hotels.
We stayed at this hotel the weekend of February 28th, 2025. This was the filthiest hotel I have ever stayed in. Not only did one of our friends find bed bugs in their room, but our room had bright red blood on the bedspread and the bathroom looked as if it had not been cleaned in months. To top it off, the staff had the audacity to bring my daughter, her friends, and their mothers cleaning supplies, a broom and dust pan, asking THEM to clean the common/dining area! I guess you’ll continue to have a filthy hotel when you expect your paying guests to double as your cleaning crew. Not only will Inever stay at this hotel again, I’ll never stay with this entire chain of hotels.
10
Rebecca
2 Nov 2024
·
Stayed 1 night
Front desk was so very helpful in making sure our stay was comfortable and restful!
Front desk was so very helpful in making sure our stay was comfortable and restful!
8
April
10 Dec 2025
·
Stayed 1 night
The room was great, however the coffee machine was out of service and the lady that checked me in was rather rude
The room was great, however the coffee machine was out of service and the lady that checked me in was rather rude
4
Steven
10 Feb 2025
·
Stayed 1 night
It was a shame that this property was $100. It needs a lot of repairs, cleaning wasn’t great and there was no one available to check us in because they were watching the Super Bowl I guess?
It was a shame that this property was $100. It needs a lot of repairs, cleaning wasn’t great and there was no one available to check us in because they were watching the Super Bowl I guess?
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AI-generated summary based on recent guest reviews
Location
Convenient just off I-75 with easy access to restaurants, shops, and services; several guests felt safe. Some reported traffic noise.
Related guest reviews
8
Lori
5 Dec 2024
·
Stayed 1 night
Hotel is in a great location when getting off the I75, great eating options within walking distance of hotel after long hours on the road. Hotel rooms were clean and bed comfortable
Hotel is in a great location when getting off the I75, great eating options within walking distance of hotel after long hours on the road. Hotel rooms were clean and bed comfortable
10
CHASTITY
17 Apr 2023
·
Stayed 1 night
Careful of the entrance of this property. There’s a big curb. Walking distance to Starbucks. Meijer across the street. Close to highway.
Careful of the entrance of this property. There’s a big curb. Walking distance to Starbucks. Meijer across the street. Close to highway.
8
Elizabeth
29 Apr 2023
·
Stayed 1 night
I was really sad to find out that when we got to the hotel that they no longer have a hot tub since that is the reason I booked this specific hotel. The customer service was fantastic. I made a mistake and doubled book on Expedia for the same day and they were able to help resolved. The staff and the general manager are friendly and very helpful. They also didn't make fun of me for my lack of tech skills. The room was also clean. I am usually that person that cleans the room when I get there, but it was very nice and had a great view of the Steak and Shake. It's also located by many restaurants, gas stations, and shops. I plan on staying here again when I am in the area.
I was really sad to find out that when we got to the hotel that they no longer have a hot tub since that is the reason I booked this specific hotel. The customer service was fantastic. I made a mistake and doubled book on Expedia for the same day and they were able to help resolved. The staff and the general manager are friendly and very helpful. They also didn't make fun of me for my lack of tech skills. The room was also clean. I am usually that person that cleans the room when I get there, but it was very nice and had a great view of the Steak and Shake. It's also located by many restaurants, gas stations, and shops. I plan on staying here again when I am in the area.
10
Sarah
27 May 2024
·
Stayed 2 nights
It was clean and a good start for being in Richmond. Safe place to come back to while we were mostly out and about throughout the day. Great spot right off the highway.
It was clean and a good start for being in Richmond. Safe place to come back to while we were mostly out and about throughout the day. Great spot right off the highway.
10
Deanna
2 Jun 2025
·
Stayed 2 nights
Close to everything
Close to everything
10
Donna
22 Oct 2023
·
Stayed 1 night
Convenient location
Convenient location
10
Mike
29 Jun 2025
·
Stayed 1 night
This hotel was in a decent part of town and had plenty of services nearby, with the exception of a laundromat. The hotel was clean and comfortable and I would recommend.
This hotel was in a decent part of town and had plenty of services nearby, with the exception of a laundromat. The hotel was clean and comfortable and I would recommend.
6
Lorianne
19 Feb 2024
·
Stayed 1 night
The breakfast was nice, but our room wasn’t in great condition. The tub had a lot of stains and the carpet was coming up by the threshold to the bathroom. Staff were all friendly and the property itself was quiet, but we were woken up by a lot of nose outside the hotel (traffic, sirens, garbage trucks, etc).
The breakfast was nice, but our room wasn’t in great condition. The tub had a lot of stains and the carpet was coming up by the threshold to the bathroom. Staff were all friendly and the property itself was quiet, but we were woken up by a lot of nose outside the hotel (traffic, sirens, garbage trucks, etc).
10
Shannon
31 Dec 2022
·
Stayed 19,352 nights
It was a nice and quiet place. It seemed to be very safe.
It was a nice and quiet place. It seemed to be very safe.
10
Darlene
3 Jun 2024
·
Stayed 1 night
I enjoyed staying here with my children.This is not the first time we’ve stayed here,We enjoy it so much b/c the pool is clean and we usually have it to ourselves.And knowone complained about my noisy children playing and having fun🙂It’s in walking distance of many nice restaurants too
I enjoyed staying here with my children.This is not the first time we’ve stayed here,We enjoy it so much b/c the pool is clean and we usually have it to ourselves.And knowone complained about my noisy children playing and having fun🙂It’s in walking distance of many nice restaurants too
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AI-generated summary based on recent guest reviews
Dining
Breakfast is basic—waffles and packaged items—with limited hot options and occasional coffee machine or service issues. A few guests found it fine for a quick start.
Related guest reviews
10
Annette
13 Aug 2025
·
Stayed 1 night
It appeared recently remodeled, checkin was quick and friendly, room was great, very comfortable bedding. The breakfast was adequate and area clean with lots os seating, would like to see eggs and meat added, waffles were very good. Only room concern was shower curtain kept coming out because hung so high; but shower was great pressure, no fan in bathroom either so really steamy. I would stay again without a doubt, we had a king suite, highly recommend.
It appeared recently remodeled, checkin was quick and friendly, room was great, very comfortable bedding. The breakfast was adequate and area clean with lots os seating, would like to see eggs and meat added, waffles were very good. Only room concern was shower curtain kept coming out because hung so high; but shower was great pressure, no fan in bathroom either so really steamy. I would stay again without a doubt, we had a king suite, highly recommend.
8
Ellen
22 Jun 2024
·
Stayed 1 night
We needed a quick one night stay during our road trip. This hotel was perfect. Friendly helpful staff. Room was great with comfortable beds. Plenty of room for our family of five. Breakfast was simple but because we were getting back on the road I appreciated the prepackaged items and fruit that we could grab to take with us.
We needed a quick one night stay during our road trip. This hotel was perfect. Friendly helpful staff. Room was great with comfortable beds. Plenty of room for our family of five. Breakfast was simple but because we were getting back on the road I appreciated the prepackaged items and fruit that we could grab to take with us.
4
Casey
29 Nov 2025
·
Stayed 2 nights
Felt like false advertising in the photos. The place was falling apart. The tub had a leak and was dripping to the point it was disgusting and we did not feel comfortable standing in there without shower shoes, or even with shower shoes. The toilet tissue holder literally fell out of the wall. There were cracks in the walls, the fridge had mold, the microwave had crusty food inside it, the toiletries were half used, they only put one bath towel and the wash cloths were strewn messily about. The bed was okay, but overall the visit was subpar. The breakfast was lacking and limited, and the coffee machine was broken in the breakfast area so it wasn't really worth us going to try and eat there.
Felt like false advertising in the photos. The place was falling apart. The tub had a leak and was dripping to the point it was disgusting and we did not feel comfortable standing in there without shower shoes, or even with shower shoes. The toilet tissue holder literally fell out of the wall. There were cracks in the walls, the fridge had mold, the microwave had crusty food inside it, the toiletries were half used, they only put one bath towel and the wash cloths were strewn messily about. The bed was okay, but overall the visit was subpar. The breakfast was lacking and limited, and the coffee machine was broken in the breakfast area so it wasn't really worth us going to try and eat there.
4
Jen
18 Mar 2023
·
The lights were flickering. The wallpaper was peeling off the wall. There were stains on our bedspread and on the wall. There were red stains all over the mattress on the hide-a-bed. The remote for the TV wouldn't work. There was no hot breakfast and no protein so we ended up going to Panera for breakfast.
The lights were flickering. The wallpaper was peeling off the wall. There were stains on our bedspread and on the wall. There were red stains all over the mattress on the hide-a-bed. The remote for the TV wouldn't work. There was no hot breakfast and no protein so we ended up going to Panera for breakfast.
8
Philip
26 Dec 2024
·
Stayed 4 nights
The staff was very friendly. The room was clean however the property is slightly dated. A continental breakfast was served condisting of coffee, tea, juice, cereal, yogurt, fruit. Hard boiled eggs, instant hot cereals & waffles.
The staff was very friendly. The room was clean however the property is slightly dated. A continental breakfast was served condisting of coffee, tea, juice, cereal, yogurt, fruit. Hard boiled eggs, instant hot cereals & waffles.
4
Rd
6 Jul 2024
·
Stayed 1 night
The hotel did not have a hot tub even though it was advertised. The hallways smelled like smoke despite being a non-smoking hotel. The complimentary breakfast was an absolute joke with very limited options (limited by even complimentary breakfast options). Insanely overpriced for the property. Strongly advise against staying here.
The hotel did not have a hot tub even though it was advertised. The hallways smelled like smoke despite being a non-smoking hotel. The complimentary breakfast was an absolute joke with very limited options (limited by even complimentary breakfast options). Insanely overpriced for the property. Strongly advise against staying here.
2
Randi
8 Jan 2026
·
Stayed 2 nights
Bathroom tub leaked, moved room. Next room, outlet sparking, not safe. Moved again, phone did not work. Buffet had no hot food except waffles. No hot tub like in picture. Pool room, phone hanging off wall. Ladder in pool broken, sprinklers not secure to ceiling.
Bathroom tub leaked, moved room. Next room, outlet sparking, not safe. Moved again, phone did not work. Buffet had no hot food except waffles. No hot tub like in picture. Pool room, phone hanging off wall. Ladder in pool broken, sprinklers not secure to ceiling.
6
Patricia
11 Nov 2023
·
Stayed 1 night
Toilet ran all night, pull out couch for my daughter was absolutely awful. Tub was dirty and needs a good scrubbing. Trash can was overflowing during breakfast hours.
Toilet ran all night, pull out couch for my daughter was absolutely awful. Tub was dirty and needs a good scrubbing. Trash can was overflowing during breakfast hours.
10
Heather
4 Jun 2023
·
Stayed 1 night
Great stay! Staff was friendly, bed comfortable and good breakfast. Thanks
Great stay! Staff was friendly, bed comfortable and good breakfast. Thanks
6
Lorianne
19 Feb 2024
·
Stayed 1 night
The breakfast was nice, but our room wasn’t in great condition. The tub had a lot of stains and the carpet was coming up by the threshold to the bathroom. Staff were all friendly and the property itself was quiet, but we were woken up by a lot of nose outside the hotel (traffic, sirens, garbage trucks, etc).
The breakfast was nice, but our room wasn’t in great condition. The tub had a lot of stains and the carpet was coming up by the threshold to the bathroom. Staff were all friendly and the property itself was quiet, but we were woken up by a lot of nose outside the hotel (traffic, sirens, garbage trucks, etc).
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AI-generated summary based on recent guest reviews
8
Lea
2 weeks ago
·
Stayed 1 night
Stayed over night and was everything I needed
Stayed over night and was everything I needed
10
Ruben
3 weeks ago
·
Stayed 1 night
So comfortable and clean .
So comfortable and clean .
8
Diane
3 weeks ago
·
Stayed 1 night
The bed was nice and soft. Breakfast was the same as all the other hotels with the similar rooms available. Convenient food place around the area and stores. I would stay here again.
The bed was nice and soft. Breakfast was the same as all the other hotels with the similar rooms available. Convenient food place around the area and stores. I would stay here again.
10
Patrick
4 weeks ago
·
Stayed 1 night
The third shift person Joshua was awesome he was working 2nd shift but he was respectful and kind
The third shift person Joshua was awesome he was working 2nd shift but he was respectful and kind
6
Rick
28 Jun 2026
·
Stayed 1 night
Hotel room was really clean. However it was outdated and in need of upgrades and repairs. Staff was not very professional.
Hotel room was really clean. However it was outdated and in need of upgrades and repairs. Staff was not very professional.
FAQs about Comfort Suites Richmond
Is parking available at the property?
Yes, free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is included.
Does the property allow pets?
Yes, pets are allowed with a fee of USD 20 per accommodation, per day. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas.
What is the location of the property in relation to key landmarks?
The hotel is located in the heart of Richmond, within a 10-minute walk of Richmond Centre Mall and Cinemark At Richmond Centre. It is 1.2 miles from Richmond Peddler's Mall and 1.3 miles from Eastern Kentucky University.
Does the property have a swimming pool?
Yes, there is an indoor pool available for guests.
What are the policies for guests staying with children?
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
Rollaway beds are available for a fee of USD 10 per night. Advance request is required for rollaway beds.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-16: 114.5072077953186USD
- 2026-09-17: 87.5803803303833USD
- 2026-09-18: 89.41628564665223USD
- 2026-09-19: 89.41628564665223USD
- 2026-09-20: 80.47250746182252USD
- 2026-09-21: 81.47261101368713USD
- 2026-09-22: 82.46557253361512USD
- 2026-09-23: 86.43025905493164USD
- 2026-09-24: 92.41658753901673USD
- 2026-09-25: 116.26902877049255USD
- 2026-09-26: 99.37444268399048USD
- 2026-09-27: 89.27921121284486USD
- 2026-09-28: 83.45852529031372USD
- 2026-09-29: 95.42404022654725USD
- 2026-09-30: 88.57533986660766USD
- 2026-10-01: 94.55935485813905USD
- 2026-10-02: 139.08521812895202USD
- 2026-10-03: 166.35755343826295USD
- 2026-10-04: 91.4164839871521USD
- 2026-10-05: 91.57232925827027USD
- 2026-10-06: 91.42362601908874USD
- 2026-10-07: 92.42372957095337USD
- 2026-10-08: 91.57232925827027USD
- 2026-10-09: 131.33962753266908USD
- 2026-10-10: 125.43527029611207USD
- 2026-10-11: 89.0433050782013USD
- 2026-10-12: 99.12951042309571USD
- 2026-10-13: 83.45852529031372USD
- 2026-10-14: 99.0598076966858USD
- 2026-10-15: 100.36740420391845USD
- 2026-10-16: 135.06146744168092USD
- 2026-10-17: 125.43527029611207USD
- 2026-10-18: 91.57232925827027USD
- 2026-10-19: 94.54939982957458USD
- 2026-10-20: 93.56367673710632USD
- 2026-10-21: 93.54376667997742USD
- 2026-10-22: 94.55935485813905USD
- 2026-10-23: 158.2603820796509USD
- 2026-10-24: NO DATA
- 2026-10-25: 98.53210355047608USD
- 2026-10-26: 111.8809818750763USD
- 2026-10-27: 104.5260735705719USD
- 2026-10-28: 107.3181085537262USD
- 2026-10-29: 130.8606732314453USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: NO DATA
- 2026-11-02: 87.57966174557495USD
- 2026-11-03: 82.61124369543457USD
- 2026-11-04: 87.43750463873292USD
- 2026-11-05: 98.13463851916504USD
- 2026-11-06: 125.43527029611207USD
- 2026-11-07: 123.45486809075928USD
- 2026-11-08: 89.70078388815308USD
- 2026-11-09: 90.43781529432678USD
- 2026-11-10: 83.60692181646729USD
- 2026-11-11: 82.45127970651245USD
- 2026-11-12: 81.6255206029663USD
- 2026-11-13: 134.12747369218445USD
- 2026-11-14: 125.2127981920929USD
- 2026-11-15: 82.61124369543457USD
- 2026-11-16: 86.48788605126953USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Pet fee: USD 20 per accommodation, per day
- Service animals are exempt from fees
- Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Swimming pool
Pool indoor
Non-smoking rooms
Outdoor heated pool
Business centre
Activities
Swimming pool
Pool indoor
Outdoor heated pool
Fitness Center (nearby)
Parking
Parking
Free parking
Parking Onsite
Services
Business centre
Designated smoking area
24-Hour Front Desk
General
Non-smoking rooms
Wheelchair Accessible (Limited)
Internet
Free wi-fi