Red Roof Inn Norfolk - Portsmouth

The property was conducting maintenance and updates during our stay. The room was clean, comfortable, and I was thrilled to have a microwave and refrigerator! Excellent value!

Parking was easy. Bedding was old and stained. There was graffiti on and in our night stand and dresser but the artist had talent. Smoke detector was hanging off ceiling. Hallway stunk but the staff was amazing.

The room was adjoining another room with a door between the two rooms. I could see the light from the neighboring room under the door and hear everything going on in that room, including a loud TV and loud conversations. In my bathroom, the baseboard molding behind the toilet was hanging off, laying on the floor. The hallway outside my door had trash items on the carpet. The bed was comfortable and the shower was fine, so not everything was bad, but I wouldn't stay here again. There was never an employee at the front desk. I had paid in full for the room in advance, but they still required a $100.00 "Deposit" which was refunded when I checked out...never had this happen before and I've travelled a lot.

Yes

The beds are horrible! They were so hard and uncomfortable. We weren’t charged correctly but it wasn’t worth trying to talk to them. The bedding had so many cigarette burns in them it was crazy. There was 4 of us in a room and we had to go to the front desk to get additional towels because we were only given two for the guy to walk out and say he’d back back in a minute and then not come back. When we came back from our cruise we had to call because our $100 deposit wasn’t returned to us. I do not recommend this hotel at all.