31 Street Broadway Hotel

Name: 31 Street Broadway Hotel
Address: 1234 Broadway, NoMad, New York, New York (and vicinity), New York, United States of America, New York (and vicinity), New York County, US
Price range: US$261–US$862 per night
Rating: 7.2

From

US$221

/ night

31 Street Broadway Hotel - Lobby sitting area

Select dates to see prices and availability

From

US$221

/ night

About this property

Make use of convenient amenities, which include wireless internet access (surcharge) and a television in a common area.

Non-smoking rooms
Family room
Dry cleaning
ATM/Cash machine
WiFi
Self laundry

Show all

Location

1234 Broadway, NoMad, New York, New York (and vicinity), New York, United States of America

5th Avenue (0.1 Miles)

Herald Square (0.2 Miles)

Empire State Building (0.2 Miles)

Macy's (0.2 Miles)

Madison Square Park (0.3 Miles)

Madison Square Garden (0.4 Miles)

More location info

Room options

207 Studio

Room details

1 Double Bed

and

2 Bunk Beds

Sleeps 5

Air Conditioning

Heating

Kitchenette

218 Private Room with Shared Bathroom

Room details

1 Bunk Bed

Sleeps 4

118 ft²

Air Conditioning

Heating

Shared Bathroom

428 Private Room with Shared Bathroom

Room details

1 Double Bed

and

1 Single Bed

Sleeps 3

139 ft²

Air Conditioning

Heating

Private Room 419 | Shared Bathroom

Room details

1 Bunk Bed

Sleeps 4

Air Conditioning

Heating

512 Private Room with Shared Bathroom

Room details

1 Bunk Bed

Sleeps 4

140 ft²

Air Conditioning

Heating

Shared Bathroom

311 Studio with Private Bathroom

Room details

2 Double Beds

and

1 Bunk Bed

Sleeps 8

Air Conditioning

Heating

Private Bathroom

Private Room with Shared Bathroom (417)

Room details

1 Bunk Bed

Sleeps 4

139 ft²

Air Conditioning

Heating

Kitchenette

741 Private Room with Shared Bathroom

Room details

1 Double Bed

Sleeps 2

150 ft²

Air Conditioning

Heating

Private Room with Shared Bathroom 717

Room details

1 Single Bed

and

1 Bunk Bed

Sleeps 5

150 ft²

Air Conditioning

Heating

Kitchenette

526 Private Room with Shared Bathroom

Room details

1 Bunk Bed

Sleeps 3

151 ft²

Air Conditioning

Heating

Kitchenette

Room

Room details

3× Single Beds

and

2 Bunk Beds

Sleeps 7

Air Conditioning

Heating

Private Bathroom

Comfort Apartment, Shared Bathroom 517

Room details

1 Double Bed

and

1 Single Bed

Sleeps 3

139 ft²

Air Conditioning

Heating

Kitchenette

629 Studio Private Bathroom

Room details

1 Bunk Bed

and

1 Bunk Bed

Sleeps 6

Air Conditioning

Heating

Private Bathroom

536 Studio

Room details

1 Bunk Bed

Sleeps 4

Air Conditioning

Heating

Kitchenette

Exclusive Private Room 236 |Private Bath

Room details

2 Bunk Beds

Sleeps 8

Air Conditioning

Heating

1108 Studio with Private Bathroom

Room details

1 Single Bed

and

1 Bunk Bed

Sleeps 5

Air Conditioning

Heating

Kitchenette

(630) Private Room Private Bathroom

Room details

1 Double Bed

and

2 Single Beds

Sleeps 4

96 ft²

Air Conditioning

Heating

Private Bathroom

529 Private Room with Shared Bathroom

Room details

1 Bunk Bed

Sleeps 3

96 ft²

Air Conditioning

Heating

628 Studio with Private Bathroom

Room details

1 Bunk Bed

Sleeps 4

120 ft²

Air Conditioning

Heating

Kitchenette

815 Private Room with Shared Bathroom

Room details

1 Double Bed

Sleeps 2

97 ft²

Air Conditioning

Heating

Kitchenette

613 Private Room with Shared Bathroom

Room details

1 Single Bed

and

1 Trundle Bed

Sleeps 3

Air Conditioning

Heating

Shared Bathroom

138 Private Room Half Bathroom

Room details

6× Double Beds

Air Conditioning

Heating

Room, Shared Bathroom (619)

Room details

1 Bunk Bed

Sleeps 4

150 ft²

Air Conditioning

Heating

Shared Bathroom

519 Private Room with Shared Bathroom

Room details

1 Double Bed

and

1 Single Bed

Sleeps 3

Air Conditioning

Heating

Private Room 222 | Shared Bath

Room details

1 Double Bed

Sleeps 2

Air Conditioning

Heating

816 Private Room with Shared Bathroom

Room details

1 Double Bed

and

1 Single Bed

Sleeps 3

97 ft²

Air Conditioning

Heating

1008 Studio with Private Bathroom

Room details

1 Single Bed

1 Bunk Bed

Sleeps 5

Air Conditioning

Heating

Private Bathroom

213 Private Room with Shared Bathroom

Room details

1 Single Bed

and

1 Trundle Bed

Sleeps 3

139 ft²

Air Conditioning

Heating

Shared Bathroom

1103 Studio

Room details

1 Double Bed

and

2 Trundle Beds

Sleeps 4

Air Conditioning

Heating

Kitchenette

Studio, Private Bathroom (443)

Room details

3× Double Beds

Sleeps 6

Air Conditioning

Heating

Private Bathroom

Private Room with Shared Bathroom (219)

Room details

1 Bunk Bed

Sleeps 4

140 ft²

Air Conditioning

Heating

Studio

Room details

4× Double Beds

and

1 Bunk Bed

Air Conditioning

Heating

719 Private Room with Shared Bathroom

Room details

2 Double Beds

Sleeps 4

Air Conditioning

Heating

Kitchenette

217 Private Room with Shared Bathroom

Room details

1 Bunk Bed

Sleeps 4

150 ft²

Air Conditioning

Heating

Shared Bathroom

Studio 410

Room details

2 Bunk Beds

Sleeps 8

Air Conditioning

Heating

Kitchenette

Private Room 515 | Shared Bathroom

Room details

2 Single Beds

and

1 Trundle Bed

Sleeps 5

Air Conditioning

Heating

Studio 1106

Room details

1 Single Bed

and

1 Bunk Bed

Sleeps 5

Air Conditioning

Heating

513 Private Room with Shared Bathroom

Room details

1 Double Bed

and

1 Single Bed

Sleeps 3

Air Conditioning

Heating

820 Private Room with Shared Bathroom

Room details

1 Double Bed

and

1 Single Bed

Sleeps 3

151 ft²

Air Conditioning

Heating

Private Room with Shared Bathroom 823

Room details

1 Double Bed

Sleeps 2

150 ft²

Air Conditioning

Heating

Kitchenette

(615) Private Room with Shared Bathroom

Room details

1 Double Bed

and

1 Bunk Bed

Sleeps 6

140 ft²

Air Conditioning

Heating

Studio 514 | Private Bathroom

Room details

1 Double Bed

and

1 Bunk Bed

Sleeps 6

Air Conditioning

Heating

818 Private Room with Shared Bathroom

Room details

1 Bunk Bed

Sleeps 4

151 ft²

Air Conditioning

Heating

Private Bathroom

Private Apt, Common Bath 676

Room details

1 Double Bed

Sleeps 2

96 ft²

Air Conditioning

Heating

409 Studio with Private Bathroom

Room details

2 Double Beds

and

1 Bunk Bed

Sleeps 8

Air Conditioning

Heating

Private Room | Shared Bathroom (814)

Room details

1 Double Bed

and

1 Single Bed

Sleeps 3

Air Conditioning

Heating

212 Private Room with Shared Bathroom

Room details

1 Single Bed

and

1 Trundle Bed

Sleeps 3

129 ft²

Air Conditioning

Heating

Kitchenette

721 Studio with Private Bathroom

Room details

1 Double Bed

and

1 Bunk Bed

Sleeps 6

Air Conditioning

Heating

Private Bathroom

235 Studio with Private Bathroom

Room details

1 Bunk Bed

Sleeps 4

Air Conditioning

Heating

Private Bathroom

640 Studio with Private Bathroom

Room details

1 Bunk Bed

and

2 Trundle Beds

Sleeps 8

398 ft²

Air Conditioning

Heating

Private Bathroom

413 Private Room with Shared Bathroom

Room details

1 Bunk Bed

Sleeps 4

118 ft²

Air Conditioning

Heating

819 Private Room with Shared Bathroom

Room details

1 Double Bed

and

1 Single Bed

Sleeps 3

Air Conditioning

Heating

525 Private Room with Shared Bathroom

Room details

1 Double Bed

Sleeps 2

118 ft²

Air Conditioning

Heating

Kitchenette

(712) Private Room with Shared Bathroom

Room details

2 Double Beds

Sleeps 4

139 ft²

Air Conditioning

Heating

Shared Bathroom

431 Private Room | Shared Bathroom

Room details

1 Double Bed

and

1 Bunk Bed

Sleeps 3

Air Conditioning

Heating

528 Private Room with Shared Bathroom

Room details

1 Double Bed

Sleeps 2

97 ft²

Air Conditioning

Heating

Kitchenette

Studio, Private Bathroom (623)

Room details

2 Bunk Beds

Sleeps 8

Air Conditioning

Heating

Kitchenette

Private Apartment, Shared Bathroom (541)

Room details

1 Bunk Bed

Sleeps 4

118 ft²

Air Conditioning

Heating

744 Private Room with Shared Bathroom

Room details

2 Double Beds

Sleeps 4

151 ft²

Air Conditioning

Heating

862 Private Studio with Private Bathroom

Room details

4× Double Beds

and

1 Single Bed

Air Conditioning

Heating

Private Bathroom

Studio 303

Room details

1 Single Bed

and

1 Bunk Bed

Sleeps 5

Air Conditioning

Heating

813 Private Room with Shared Bathroom

Room details

1 Double Bed

and

1 Single Bed

Sleeps 3

151 ft²

Air Conditioning

Heating

724 Private Room with Shared Bathroom

Room details

1 Double Bed

Sleeps 2

96 ft²

Air Conditioning

Heating

Room, Shared Bathroom

Room details

1 Bunk Bed

Sleeps 4

139 ft²

Air Conditioning

Heating

Kitchenette

418) Private Room with Shared Bathroom

Room details

1 Double Bed

and

1 Single Bed

Sleeps 3

118 ft²

Air Conditioning

Heating

Shared Bathroom

826 Private Room with Shared Bathroom

Room details

1 Double Bed

Sleeps 2

120 ft²

Air Conditioning

Heating

723 Private Room | Shared Bathroom

Room details

1 Double Bed

Sleeps 2

Air Conditioning

Heating

Studio 211 with Private Bathroom

Room details

1 Double Bed

and

1 Bunk Bed

Sleeps 6

Air Conditioning

Heating

Private Bathroom

522 Private Room with Shared Bathroom

Room details

1 Bunk Bed

Sleeps 4

96 ft²

Air Conditioning

Heating

Kitchenette

Guest reviews

7.2

Good

Based on 1,231 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Across numerous reviews, 31 Street Broadway Hotel is praised for its central Manhattan location and budget-friendly prices, while feedback frequently notes very small, basic rooms, hostel-style shared bathrooms, and add-on fees such as paid Wi‑Fi and deposits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

Cleanliness reports are mixed, ranging from spotless rooms to complaints of dirty shared facilities, towel odors, pests, and food smells in hallways. Service experiences vary widely, with some friendly interactions but many accounts of rude or unhelpful staff, slow or confusing check‑in, and poor responsiveness when issues arise. Expect a no-frills, centrally located stay best suited to travelers prioritizing price and location over comfort and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are minimal: many floors use shared bathrooms with limited stalls and few hooks or shelves. Wi‑Fi is a paid extra and can be weak; there is on‑site laundry requiring a prepaid card, occasional elevator issues, and paid bag storage.

Related guest reviews

Thais

28 Jul 2024

Stayed 1 night

It’s ok for the price. Clean and comfortable. I just didn’t pay attention about the bathroom. There wasn’t shower in the room, so for 7 people was kinda hard. And there’s only 2 showers at the shared bathroom, what makes even harder. The fact of charging $7 for each bag to storage is terrible too. We’re already paying for the stay, why don’t we have the option of storage for free like in other places??

Darren

24 Oct 2025

Stayed 5 nights

Ideally situated hotel in the middle of manhattan. Rooms are simple bed sink hob microwave tv. Ideal if you are really only using it as a base . Each floor has a shared bathroom which is clean with two showers one cubicle. My personal rating on experience and room is 7/10

Luanne

16 May 2024

Stayed 3 nights

Rooms have a kitchenette so you save money not going to restaurants. Laundry on site. Staff is

Nunzia

13 Dec 2024

Stayed 3 nights

The location itself is amazing… But the communal bathroom only has two showers and one was broken. It’s like a beach shower where it’s on a timer and you have to push it every 15 seconds. Not only that but the AC does not work at all. There’s no trash cans or anything. And clearly no one knows how to be in this hotel because everywhere you walk it stinks.

Donavon

24 Jun 2024

Stayed 3 nights

This is a great cheap property near time square. often is the cheapest in the city. Important to note the roome does not include wifi

Joshua

7 Mar 2024

Stayed 6 nights

The internet is a separate charge, and the internet is NOT GOOD. The wifi is weak an# very unreliable. The front desk services vary a great and suffer particularly at night. However, the rest of my stay was very convenient and very economical.

Thomas

2 May 2025

Stayed 3 nights

This was in a great location, extremely affordable, and at that time (March 2025) looked like everything within had just been renovated, with the whole place looking new and clean. The only thing some people may not like is that the rooms are quite small and there are no bathrooms in the hotel rooms, just common bathrooms and showers on every floor. Also, watch out for those pipes, I banged my head on one walking out of the bathroom. Other than that, great place to stay, and I'd stay again whenever I'm back.

Matias

6 Jan 2025

Stayed 5 nights

Great location, very close to everything in midtown Manhattan and to transportation to anywhere you want to go. The room is very small and the shared bathroom is pretty inconvenient. I don't mind sharing the bathroom but the showers configuration makes it very uncomfortable

Talytha

6 Sept 2024

Stayed 1 night

It was very, very distressing, we were leaving to catch an international flight and we almost missed the flight because the elevator simply broke down with my husband, my in-laws and my brother-in-law, and THERE WAS NOBODY TO HELP ANYONE IN THE LOBBY, NOBODY SAW IT, I DIDN'T KNOW WHAT TO DO, then a random employee appeared, all lost, poor thing, and tried to help us, it was horrible.

Richard Teanio

4 Mar 2024

Stayed 1 night

Noisy metal pipes, not sure what causes the sound, very loud in the morning. No shower stall in the room, except for toilet and sink. Had to go upstairs (a floor above) to use a shared shower stall. There are additional fees for in house services not included in the rental.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is mixed: several guests found rooms and common areas clean, while others reported dirty or smelly towels, unclean shared bathrooms, hallway food odors, and pest sightings.

Related guest reviews

Diego

4 Dec 2024

Stayed 1 night

There were cockroaches in the kitchen cabinets and no individual bathrooms for the room. Never returning here.

marco

20 Apr 2025

The rooms we’re very small otherwise it was very clean

Jacob

12 Oct 2025

Stayed 5 nights

Room was clean, easy access to metro. Breakfast options were nice.

sendy

3 Aug 2025

Stayed 2 nights

Stink towels & blankets and they dont change them after each guest use them . Only good thing is tbe AC works well apart the entire building is STINK , Bedding is disgusting , stink pillows, stink towels old & Rageddy

Samantha

6 Dec 2023

Stayed 2 nights

It was not plainly disclosed that there wasn’t a shower or toilet in our room. This is unacceptable. Moreover, when we checked the sheets / mattress there was blood on it. We were told at the front desk “if there’s something wrong with your room, just expect it”. We traveled all the way from Alabama to have a quick trip in NYC and this is how it began. We didn’t stay, we had to go to another hotel and so I didn’t have time to try to get my money back, however I should. When we got to the Hyatt we were told by the guy at the front desk that 3 other groups said the same thing happened to them that same day. I’m extremely disappointed.

Sandra

21 Dec 2024

Stayed 2 nights

Clean, comfortable, affordable, no problems. I would stay here again.

Shahin

2 Jun 2025

Stayed 3 nights

Clean every thing as in description.beside it clean bathroom.

Moses

4 Jan 2025

Stayed 1 night

The rooms were super clean even the shower room isnt bad room and heat nice and warm cozy lowkey spot to get away will stay here again

Luis

4 May 2025

Stayed 2 nights

The bathrooms were very dirties,bad smell, disgusting

Jackie

27 Dec 2024

Stayed 7 nights

There were cockroaches, it always smelled bad on our floor, rear elevator was unsafe.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are very small and basic, often dorm‑style with bunk beds and many without private bathrooms; furnishings are sparse and TVs or outlets may not work. Noise and temperature control can be problematic, and Wi‑Fi often costs extra.

Related guest reviews

Zhassulan

19 Jun 2025

Stayed 2 nights

If you’re only looking for a cheap place in Manhattan, this is probably one of the few options. The location is excellent and the price is low. However, the experience was disappointing. No proper reception — a security guard checked me in and was rude, saying “you came here because it’s cheap.” There is no staff to help, no person in front desk. To use laundry, you must buy a $10 card (empty) just to activate machines. The room was very basic, metal beds were shaky, and the TV was broken with a line through the screen. The shower was clogged. Check-in is at 4pm and there’s a high deposit plus extra cash for city taxes $7. In the late evening, the hallways weirdly smelled strongly of food, which entered the room. Overall, not what I expected. Wouldn’t recommend if you’re looking for comfort or service.

George

22 Aug 2024

Stayed 6 nights

Would stay again, value for money. However no WiFI in room had to pay $5 per day. Very noisy at times at night, but this is Standrad for the city. The room was small for 4 people, shared bathroom only.

Kevin

27 Jul 2025

Stayed 2 nights

If your looking for cheap and close to everything this is the one for you; BUT Very small rooms and ac doesn't work great but gets the job done on hot days. Also the shared bathroom is like a campground bathroom two stall that are showers then two stalls that are regular stalls with toilets either way would stay again

Javier

25 Jun 2025

Stayed 5 nights

The bathroom was extra small even for someone 5’7”. Room was also very small. The washer and dryer service available was pricey at 10dlls for the card and 4 dollars per service but it’s there. Someone on duty 24 hours a day at front desk. Think hostel with a bathroom and kitchenette with micro microwave if you choose this room. If you are claustrophobic do not stay here otherwise it meets the minimum requirements to enjoy NYC without selling an organ. TY,

Isis

8 Sept 2024

Stayed 2 nights

If you’ve never been to jail and you stay here, you will get the jail experience. The rooms are small and there’s a bunk bed with no restroom or shower in the room. The shower has a button you have to keep pressing for the water to cut on because it cuts off every 15 seconds. Also, the bathroom is sketchy. There’s two bathrooms and two showers down the hall from your room. So you will need some shower slippers. People come in and out of the bathroom while you shower. Thank god there’s doors for the showers and bathrooms. The beds are uncomfortable and the blankets folded at the bottom of the beds are the exact ones a jail uses. They’re itchy and the “comforter” they have is literally a sheet. It smells like mothballs as soon as you get off the elevator. Most of the TV channels don’t work. On the bright side the AC worked good and it was located in the perfect spot nearby everything.

Abiegale

14 Feb 2024

Stayed 5 nights

The main reason for choosing this accommodation was its convenient location, close to popular tourist destinations in Manhattan. However, I must mention some drawbacks. The room with a city view was plagued by noise from ongoing construction and incessant car honking, which became quite bothersome, especially at night. The bunk bed was also uncomfortable due to its limited headspace, making it impossible to sit upright. Additionally, the absence of a chair inside the room meant resorting to sitting on the floor. Furthermore, there was a lack of mirrors outside the room, with the only one being inside the bathroom. Considering these factors, I have decided not to book this place again in the future.

Honey Swiert

28 Dec 2024

Stayed 2 nights

Room 418 is warm and humid. The heater needs to be fixed. We requested the front office to solve it, they suggested that we could just keep the window open.

Sandra

22 Dec 2023

Stayed 2 nights

Only 2 electric outlets work , the one on the tv do not work

Thomas

2 May 2025

Stayed 3 nights

Richard Teanio

4 Mar 2024

Stayed 1 night

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AI-generated summary based on recent guest reviews

Service

Service feedback is inconsistent: alongside a few friendly interactions, many guests report rude or unhelpful staff, slow or confusing check‑in, strict policies, and poor responsiveness when issues arise.

Related guest reviews

Iara

3 Jul 2025

Stayed 6 nights

It's been two months since my stay, and I still haven’t received the deposit refund.

Daniel

7 Aug 2025

Stayed 7 nights

I have to reserve double because they cancelled my first reservation telling me I arrived after checkin hour, I arrived around 2am because a flight delay and long rows in airport customs, I have to sleep in a bench with my wife and kid because at that hour there wasn´t anybody that can help, finally when I can talk to someone a lady called Eliza told me they have cancelled my 9 day reservation because I arrived past checkin hour, that I have to pay again with no reimbursement, I have to paid again to have a place to stay during my visit to NY, beware of this property, they said the system automatically cancelled the reservation when there wasn´t any electronic registration available at front desk, their "system" is a bunch of envelopes with the names of the guests and physical keys in them. Air condition machines are poor installed so they have gaps with the wall that permit sound to enter the room so loud noise enter, share bathroom is not always clean, showers have no place to put anything (soap, shampoo, towel) it´s very uncomfortable, I wouldn´t recommend this place. The only positive thing I can say about this place is that is very well located.

Anya

17 Jun 2025

Stayed 3 nights

I left something there that was very special to me and I called immediately and told them to put it aside. They were incredibly rude to me on the phone and yelled at me when I asked about potentially shipping it, despite me staying calm. I thankfully had a friend in New York who visited the place multiple times and they were unresponsive/shifting the blame everytime anyone called or talked in person. They ultimately threw my irreplaceable possession away and I will never be staying with them ever again. This was a horrible experience from start to finish, the door barely worked, the staff was cruel, there was no warning about cash only purchases despite them having a card reader.

Shannon

11 Jan 2025

Stayed 2 nights

There was nothing “wrong” with this property, it is simply a more affordable option in New York. You can walk to most of the tourist attractions easily from this location. The hotel entrance is hidden in the middle of multiple buildings, so carefully follow gps. In general, the hotel is clean. It is somewhat difficult to navigate to your room, so carefully follow the wall directions. The hallways had a very strong odor of food and spices…that was not pleasant. Thankfully, the smell did not drift into our room. The rooms are simple; really ideal for a quick stay. Nothing fancy and the amenities are very basic. The beds were ok; I’ve definitely slept on worse! The bedding smelled clean and fresh, and the pillows were decent. The front counter staff was very kind. He was happy to answer questions and gave good directions.

Joshua

7 Mar 2024

Stayed 6 nights

Frieda

18 Feb 2025

Stayed 1 night

If this property had a motto, it would be, "We loathe our guests, and it shows!" We got there a half hour before check in, and were told, "Check in is EXACTLY at 4." OK, I guess. We waited the prescribed half hour to find out reservation was missing, so we had to wait a half hour more while they fixed it. Then told they needed a cash deposit in case we trashed something, and more dollars in cash, because, reasons. At this point I do not know whether I will get the deposit back, and other reviewers have said they had to work hard to get their money. The waiting area had seats that made bus stations look welcoming by comparison. The vending machines were broken. No wifi, but a sign saying it was "for sell" from reception. Another sign saying guests cannot have guests or meetings. In the room, a sign on the microwave saying "No metal! (big) fine for damage!" NO WASTEBASKET in the room. If you look hard enough in the hall, you can find the sign that says, "To the Garbage Room." I don't mind a shared bathroom, but I mind THIS one. Not enough stalls. The shower is one of those things where you can only control it once IN the shower, so you have to stand there until the water warms up. And there is no place to put your clothing or shoes. Nice location. Nice kitchenette. The room was clean. Noisy, though, the walls must have been made cheaply. Never again.

Ildefonso

1 Oct 2024

Stayed 4 nights

Rude staff front desk and some transactions they want cash payments

Carlos

25 Jul 2025

Stayed 2 nights

The hotel was fine! good location!! The check in was not easy because the front desk guy was not able to find the reservation I was notified in advance about the security deposit only using credit cards

mahdi

14 Jan 2024

Stayed 2 nights

I had a reservation booked 3 days prior to my stay. When i got there by 11:30 PM, there was no record to concierge/security. He called management over 5 times and no one picked up. So, Front desk literally said i don't have room for you because there is no key here under your name and you need to talk to Expedia. It was around 1 AM without knowing what to do. After contacting Expedia and recollection confirmed, he came back and he said we have a key for you. It was too late as i had my rebooking with Expedia. This is the most awful experience i have ever had. Yesterday, they emailed me stating that they had key for me and why I misinformed Expedia. Instead of apologizing, they wrote me that note was above disrespectfulness. Please use your own judgements before booking.

Emma

14 Jul 2024

Stayed 4 nights

The customer service at this hotel was unfortunately terrible. My friend and I had a bus that got delayed several hours because of bad weather and we missed the check-in time. We called the hotel and explained that we were going to arrive later than planned, and the lady on the phone was extremely unhelpful and rude. She kept saying in a mean tone that we would lose our booking for all our four nights (that we payed beforehand) because we could not show up on time, and also that she had other more important calls than ours. Then she ended the call while I was still talking. When we finally arrived, the people at the reception said that we would have to find somewhere else to stay. So we had to walk around for half a day in the city worrying if we could find any place to stay for the rest of our week, because it was difficult finding new accommodation in such a short notice. It’s all just frustrating, because we’re just two 19 year old girls that could not control that the bus was late.

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AI-generated summary based on recent guest reviews

Location

Location is a strong point: central, walkable to Times Square, Penn Station, subways, and many sights. A few guests found the entrance hard to spot and noted street noise.

Related guest reviews

Jennifer

30 Jan 2025

Stayed 3 nights

very accessible to everything that you can enjoy at the city.

Christine

26 Mar 2025

Stayed 4 nights

This cozy room was the perfect location and an incredible price for being right in the heart of Manhattan, steps from Penn Station and a variety of subway options. Lots of local cuisine all around, safe and secure as well as clean. A little noisy but in Manhattan that is a given and nothing do about it.

Jessica

2 Apr 2025

Stayed 3 nights

Great location in the city, 12 min walk to Times Square and many shops and dinning near by. As for the room, some of the towels smelled and weren’t so fresh, they were also very thin. I feel like the host can add some shelving to place your items and some wall hooks. There were 7 of us and not enough places to hang up towels, coats or our items. Most of our stuff was on the floor. This next thing was one of the most irritating things about this stay… we were woken up every morning between 7-8 with loud pipe rattling sounds. Also, The radiator gave off so much heat making the room hot.

Carmen

13 Jun 2025

Stayed 2 nights

Exellent location.

Victoria

24 Nov 2023

Stayed 2 nights

The property was very centric and close to a lot of places

Kevin

7 Nov 2023

Stayed 5 nights

The location is amazing. Surrounded by lots of great food and bars and sights to see.

Belinda

26 Apr 2024

Stayed 4 nights

We had a few problems with the hotel. When we asked about more toilet paper we were told to ask Expedia. How could Expedia get us more toilet paper? We had a triple bunk bed but the ladders were against the wall. When I booked the room it showed three double bed but no bunk beds.

Jorge

20 Jan 2025

Stayed 2 nights

Walkable distance to Time Square, central to Manhattan!

Raden

9 Jul 2025

Stayed 3 nights

Nice location.

Anita

8 Aug 2024

Stayed 2 nights

Excellent location!!!

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AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

Jacob

12 Oct 2025

Stayed 5 nights

Room was clean, easy access to metro. Breakfast options were nice.

SUNIL

4 May 2024

Stayed 3 nights

Middle of Manhattan. Had a kitchenette do could have home made breakfast . But please carry your towels and soaps if staying for a long duration

Qurratul-ain

31 Dec 2024

Stayed 3 nights

Room looked big in the pictures but very congested actually, they fitted the bunk bed just to make it for 6 people but the room was way smaller and smelly. No exhaust fire alarm goes off if you cook something. No extra garbage bags, no extra blankets. We stayed there for 3 nights with family and young kids. No breakfast even no parking. Do not recommend for family.

Luanne

16 May 2024

Stayed 3 nights

Rooms have a kitchenette so you save money not going to restaurants. Laundry on site. Staff is

Shashank

25 Jul 2025

Stayed 2 nights

Best location. Clean hotel. Good dining options.

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AI-generated summary based on recent guest reviews

Bhagyashree

4 weeks ago

Stayed 3 nights

It was not a clean room. Dog hair was eveywhere.

Madhia

3 Aug 2026

Stayed 7 nights

I would never recommend this hotel our experience was absolutely appalling from start to finish. The owner, Eliza, was incredibly rude, refused to listen to any of our concerns, and was in complete denial whenever we tried to explain the issues we were experiencing. Instead of resolving anything, she seemed more interested in blaming us and even tried to penalise us. The room was filthy. The bed sheets smelled like urine, and despite repeatedly asking, they refused to change the bedding or properly clean the room. The level of hygiene was completely unacceptable. We also saw rats in the building, which made the whole experience even more disturbing. To make matters worse, they took full payment upfront for all 8 nights, then kicked us out on the fourth night. We still haven't been refunded for the remaining nights, and they also kept our deposit. Just because the location is good doesn't mean the hotel is. Don't let the location fool you. A convenient location means nothing when the hotel is dirty, the customer service is awful, and guests are treated with complete disrespect. This was, without a doubt, the worst hotel experience I've ever had. I would never stay here again and would strongly recommend that anyone considering booking here spends their money elsewhere. Save yourself the stress, frustration, and disappointment.

Jonathan

1 Aug 2026

Stayed 5 nights

Honestly this place could be great with the right management. The location is AMAZING. Walking distance to everything and we felt very safe. It’s very basic, no extras. Check in is a mess. You can’t check in a minute before 4PM and there will be a line. They charge you $7 per bag to drop your bags before check-in and will lose their mind on you if you ask to waive or reduce it. We walked to Target and bought $2 towels rather than using the same ones all week or using the expensive laundry machines on site. It was clean and exactly as described. The Christmas sheets in July really added character. Overall a great value with some quirks. I would stay again.

Alyse

30 Jul 2026

Stayed 1 night

Property manager Eliza was dishonest to work with.

Martin

20 Jul 2026

Stayed 5 nights

Absolutely terrible – avoid this place at all costs! This is without question the worst hotel experience of my life, and I have travelled for over 40 years. Everything about this stay was a disaster. When we arrived, we were forced to pay an additional 600 USD in cash simply because there were two of us. Together with the original booking, this stay cost us around 18,000 NOK. For that amount, we could easily have stayed in a quality 4-star hotel in New York. The most shocking part is that my Hotels.com reservation stated that the base price was for 3 guests. Despite this, the hotel demanded another 600 USD in cash. I received a small paper receipt when I paid The hotel advertises that towels are included. After a few days we asked for clean towels and were told we had to pay 20 USD. Even worse, the staff didn’t even know there were two people staying in our room, despite charging us 600 USD for the second guest. The shared bathroom was disgusting. Around 20 rooms appeared to share one toilet, one urinal and two showers. The shared bathroom was filthy. Around 20 rooms shared one toilet, one urinal and two showers. Cleaning once a day was nowhere near enough. The staff were unhelpful and rude. The hotel ignored my messages, refused to resolve the issue, and even Hotels.com could not reason with them. I also asked for a copy of the receipt for the 600 USD payment, but they could not provide one. This hotel completely ruined part of our vacation. Save yourself the stress

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 00:00

Before 10:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about 31 Street Broadway Hotel

Are pets allowed at the hotel?

Pets are allowed at the property with a fee of USD 65 per pet, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 16:00, and check-out is by 10:00. Early check-in and late check-out are available for a fee of USD 120, subject to availability.

What is the hotel's location in relation to nearby attractions?

The hotel is located in Manhattan, just steps from 5th Avenue and 5 minutes by foot from the Empire State Building. It is 0.4 mi from Madison Square Garden and 0.6 mi from Broadway.

What are the policies for guests staying with children?

Children are welcome at the property. There is no mention of extra beds or cribs available.

What are the policies regarding extra beds and cribs?

Extra beds and cribs are not available at the property.

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Instant AI responses are based on hotel information

Considering this hotel for your New York (and vicinity) trip?

How much do rooms at the 31 Street Broadway Hotel in New York typically cost?

Over the next 60–90 days, room rates at the 31 Street Broadway Hotel in New York typically land around US$430 a night for two guests, ranging from US$261 to US$480 on booked dates.

What’s the neighbourhood like around the 31 Street Broadway Hotel (New York)?

The 31 Street Broadway Hotel in New York sits amid major Midtown attractions — you’re close to Broadway, Times Square and the Empire State Building — making it convenient for theatregoers and sightseeing. Nearby public spaces like Bryant Park and the New York Public Library add easy spots to relax between activities.

Prices for upcoming dates

September 2026

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $271	15 $359	16 $538	17 $282	18 $365	19 $354
20 $330	21 $316	22 $317	23	24 $320	25 $466	26 $465
27 $261	28 $261	29 $286	30 $286

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

Su	Mo	Tu	We	Th	Fr	Sa
				1 $286	2 $320	3 $369
4 $286	5 $285	6 $310	7 $310	8 $296	9 $481	10 $505
11 $270	12 $295	13 $359	14 $320	15 $459	16 $552	17 $416
18 $367	19 $459	20 $519	21 $459	22 $459	23 $479	24 $479
25 $491	26 $459	27 $459	28 $459	29 $471	30 $393	31 $862