Name: c-hotels Club
Address: Santa Caterina da Siena 11/R, Santa Maria Novella, Florence, Italy, Florence, Tuscany, Italy
Rating: 8.45

Guest reviews

8.4

Very good

Based on 5,436 verified reviews

Who stays here?

Business

8%

Couple

54%

Family

21%

Group

12%

Solo

3%

What guests think

AI-generated summary based on recent guest reviews

At c-hotels Club, travelers consistently praise the central location by Santa Maria Novella station and the welcoming staff, while feedback on rooms ranges from newly renovated and comfortable to quite small or dated.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Jian

22 Apr 2026

·

Stayed 2 nights

Staff are very friendly so they made us felt home. This is great … highly recommended to everyone,

4

jonathan

29 Mar 2026

·

Stayed 4 nights

The sound of my neighbour urinating just before bed and in the morning just as I awoke (in fact I was awoken by the sound of the neighbour urinating); was the only thing--although for me it was very significant--which put a dampener on my overall impression of the Club Hotel.

6

miguel

15 Feb 2026

·

Stayed 3 nights

Great location and great breakfast.

10

Midori

12 Feb 2026

·

Stayed 2 nights

Very kind staffs and clean room. Always brilliant stay.

10

Divina

28 Nov 2025

·

Stayed 3 nights

I love this hotel and the staff. They are so helpful. They even help me retrieve my delayed baggage from the airport. It’s walkable to all the sightseeing and the tours plus it’s right by the train station.

Santa Caterina da Siena 11/R, Santa Maria Novella, Florence, Italy

Location

Located in Florence (Historic Centre of Florence), c-hotels Club is within a 15-minute walk of Ponte Vecchio and Piazza di Santa Maria Novella. This hotel is 0.4 mi (0.7 km) from Central Market and 0.6 mi (0.9 km) from Cathedral of Santa Maria del Fiore.

Basilica of Santa Maria Novella(0.3 Miles)

Piazza di Santa Maria Novella(0.3 Miles)

Piazza Ognissanti(0.3 Miles)

Palazzo dei Congressi(0.3 Miles)

Arno River(0.3 Miles)

Medici Chapels(0.3 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of EUR 30 per day. Reservations are not required.

A buffet breakfast is available daily from 7:00 AM to 10:00 AM for a fee of approximately EUR 15 for adults and children.

Pets are allowed at the hotel with a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

Check-in is from 3:00 PM until 11:59 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

The hotel is located in the Historic Centre of Florence, within a 15-minute walk of Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore. It is approximately 0.7 miles from Ponte Vecchio and 0.4 miles from Central Market.

Children are allowed at the hotel. All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

The hotel offers cribs for a fee of EUR 10 per day. Specific details about extra beds are not provided, and advance request or confirmation may be required.

c-hotels Club

Amenities

Property description

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