Renaissance Shanghai Zhongshan Park Skyline Hotel

Aged property. Room was hot and needed fan. Hot tub at gym was not working. Towel are very used although clean. For the 5 star rating, this place needs to be updated.

Wie immer, sehr gut gelegen, was mir nicht mehr gefällt, ausser CGTN hätte keinen einzigen englischen TV channel mehr seit einiger Zeit. War immer schön, mal was zu sehen, das man versteht, wenn man von Country side nach Shanghai kommt. Eigentlich sollte man vom Renaissance im allgemeinen erwarten, dass die englischen Sender, welche angekündigt sind, auch gesehen werden könne, Ebenfalls dasselbe für NHK.

Overall, the hotel felt old, but the room was clean and well-maintained. You could hear voices from the neighboring room if you were sitting by the window. The TV only broadcast Chinese. It's quite unusual for a hotel of this calibre to only broadcast Chinese. The hotel staff were polite and nice. The breakfast selection was limited, but the fresh salad was nice. I wish they'd put more effort into the Western-style bread. The gym was disappointing. No matter how many times I tried to open my locker with the electronic key, it just wouldn't open. Then, halfway through, a group of children, around first or second grade, came in with their mother. The mother was by the pool, letting the children swim alone. The children were so small that their faces would be hidden by their feet when they touched the bottom, but the mother didn't get in with them and instead sat in a chair by the pool. I think most gyms don't allow young children to swim alone in their pools because it's considered dangerous. What surprised me was that one of them jumped into the pool from the poolside. Despite this extremely dangerous behavior, the pool lifeguard didn't warn them. He started swimming in the lane I was using, so I had no choice but to go home because it was dangerous. I think that when small children go into the pool, parents should be required to go in with them in swimsuits.

Wann immer ich einen stopover in Shanghai habe, buche ich das Renaissance Zhongsan Park Hotel. Direkt an der Subway Linie Nr.2, sehr gut gelegen. Was mich aber stört, seit mehr als einem Jahr hat es keinen englischen TV Sender, letztes Jahr als Entschuldigung, der Taifun hat die Antenne zerstört. Wie gessgt, über ein Jahr nachher, noch immer nur eine schwarze Mattscheibe. Nicht würdig für eine internationale Hotel Kette wie das Renaissance.

ちょっと古め。ごがんがアメリカンとチャイニーズで場所がわかれてるので、両方楽しみたい人は不便。客室に行くのにエレベーターを25階で乗り継がないといけないのも不便。エレベーターのカードセキュリティは壊れてるので誰でも好きな階にいけてしまいセキュリティ甘い。

Weitere 3 Tage zum Abschluss meiner China Reise. Alles gut soweit, aber seit 3 Monaten laufen die Internationalen Sender nicht mehr, weil beim letzte Taifun die Antennen oder Satelliten Schüssel beschädigt wurden, wäre aber jetzt an der zeit, dass diese wieder aufgeschaltet werden. Der Rest war gut wie immer.

員工非常客氣，客房也寬敞，游泳池非常的大

Disappointed with the stay. It is too crowded. Executive lounge is closed . Lack of privacy . This is the result of the Covid situation .

I had the pleasure of staying at the Renaissance Hotel during my recent vacation. It is a nice hotel with good facilities and cleanliness. The staff are friendly and polite, especially the reception and luggage storage department on the ground floor. We received a lot of help. However, there are some areas that need improvement. The elevator usage rate of the hotel is very high, the indicator light is not obvious enough, and the door opening time is too short, which has caused door pinching several times. In addition, towels produced in 2022 are still in use. These are some minor issues. Overall, it feels good, especially the hotel is very convenient to public transportation. I would choose this hotel again if I have the opportunity.

There is no International Wall Plug and Housekeeping do not have adaptor to offer. This is the greatest disappointment.

房間很乾凈，服務很到位！

洗面所に虫が散見された

Clean room, polite staff

公共空間は綺麗だが、客室の老朽化か目立つ。トイレが臭いのは最悪だった。照明の調整がちょうどよくできない（明るいか真っ暗か）

Overall nice. But room has smoke smell despite being non smoking room. Seems to be the standard for china hotels

The location is very good, but the facilities are generally old and not well maintained, so it didn't feel clean. The air conditioning didn't work well and there were insects. The wallpaper was peeling, the towel rack was coming off, and the bed and mattress were old. The breakfast staff were slow to respond, probably because they were only part-timers, and the tables were dirty, so it was very disappointing.

The Location is perfect; the staff is helpful and friendly; and the room is clean.

房間清潔度實在太髒了 我第一次看到桌子門把櫃子都是用髒抹布回過去 吹風機上都是髒污 這品質真的超級丟萬麗酒店的品牌價值 除了地點好 這品質真的糟透了

毎日清掃が行き届いており、快適に過ごすことができました。

ショッピングモールの上にあり、地下鉄も駅もあるのでアクセスも良い。 部屋もきれいでとても良かった。 朝食が種類が豊富でどれも美味しかった。

Sehr gute Lage, direkt im gleichen Haus wie die MRT Station Zhongshan Park Linie 2. Etwas in die Jahre gekommen, aber sehr gutes Preis Leistung Verhältnis für Shanghai, viel Restaurants und Einkaufsmöglichkeiten innerhalb 10 Minuten zu Fuss.

I have stayed here annually for a number of year due to its location and the convenience of knowing where everything is. But the condition continues to deteriorate. The furniture in the room is showing its age. I couldnt get the room temperature right despite having a hotel staff member stop. I frooze all night. Next year when I come back to Shanghai, we are going to explore other options.

ドライヤーのスイッチが壊れている シャワーの水圧が弱い トイレの流れが悪い デスクの椅子がない

空調が調整できず部屋がすごく暑かった。最初アサインされた部屋だけの問題かと思ったが、別の部屋に移動しても同じたった。

AC in the room was not adjustable and the room was extremely hot. However, the cleaning staff was very friendly and helpful all the time.

Can't adjust air conditions temperature ! When outside temperature almost 90 degrees! Very hot and call technician answered yhat is normal because its end of October ! Also in the room no refrigerator not as advertised !

Awful. The air conditioner don’t work in the whole hotel, the fridge was warm and the shower without pressure. I ever saw a 5 star hotel Ian this condition.

地下鉄の駅と接続しているショッピングモールを少し経由して、ホテルに行けるので、とても便利。ビルの上層階のみがホテルになっているので、見晴らしがよく、夜景が綺麗。朝食のビュッフェは中華系の料理のコーナーと洋食系のコーナーがあり、もちろん両方とも美味しく頂けました。朝食ビュッフェのレストランからのビューも抜群です。

Very convenient location, but room is on the small side

They never open air condition. The weather was hot in Shanghai and their central heat makes the room and myself really uncomfortable for sleeping overnight. I had called them daily and they are not "approve" on opening air condition. It was the worst experienced i had with this hotel for the last 5 years.

Excellent location. Friendly staff.

員工很友善

禮賓部的Devon真是太幫忙了，除了快速的找到我的快遞，還擔心我沒有剪刀不好拆箱，主動的幫我拆箱及回收包裝紙箱，服務態度100分！

地下鉄からモールを通り抜けホテルに行ける！ 便利でした。しかし、予約の通りに手配されていなかったため不満が残った。

Great service also friendly staff very quick to respond - lovely breakfast catering for Asian and western pallets - only constructive critique is that in winter December cooler months the heating is high in the rooms and we needed to move rooms to get a room that windows could open as I like to sleep in a cooler environment of around 18-21 Celsius and I find 25-30 Celsius too hot to sleep in - luckily the hotel was able to move me to a room with windows that can open - Hotel is right by the metro so it was super easy to get to the airport and also a wonderful shopping centre below it - over all great hotel

good location, very close to main subways; in the same building with a big shopping mall, convenient for shopping and dining with many dining options; very friendly staff for check-in, check-out and other services; very quick response for service requests

There is always a long gueue (5-6 guests) for check in and check out (mixed together). Each spend almost 5-10 min and 9nly w staffs in the reception desk..... I had waited for 30min and another 15min fir my invoice in the morning for check out.... almost muss my domedtib flight......!

Thanks for Daly and Ivan at Concierge. Good and warm service for receiving guests.

身為一個五星級的酒店，給客戶的承諾無法履行，前台的工作人員草率看待不負責任，讓人難以接受！從今天開始列入住宿的黑名單！

El personal es poco amable y no es muy resolutivo

Well located, at metro stop 25 minutes from Honqqiao 29-30 minutes from downtown Attached to a shopping center with a large choice of restaurants Very close to Zhongshan park which is anice are where to walk and relax

Wonderful location with convenient access to the subway (Line 2, direct to Pudong airport). Great breakfast choices - both western and Chinese. This is our second time staying here. Highly recommend.

中山公園駅のすぐ近く 観光拠点として非常に便利

モール、地下鉄に直結でとても便利。

Top Lage direkt an einem Einkaufscentrum und der Metro mit allen Dingen des täglichen Bedarfs.

中山公園駅まで徒歩5分の最高の立地のホテル 中山公園にはいろんな飲み屋もあり 萬蔵（お蕎麦屋さん）やろくろく（鉄板焼き屋さんなんで最高です

Gute Lage an der Metro Linie 2

地下鉄の駅と接続しているショッピングモールを少し経由して、ホテルに行けるので、とても便利。ビルの上層階のみがホテルになっているので、見晴らしがよく、夜景が綺麗。朝食のビュッフェは中華系の料理のコーナーと洋食系のコーナーがあり、もちろん両方とも美味しく頂けました。朝食ビュッフェのレストランからのビューも抜群です。

Locations ate perfect

駅直結でとても便利です。

酒店地点是真的方便，去任何景点，机场，高铁站都不远。步行街，外滩，陆家嘴也都只是地铁几站。 就是酒店设施有点陈旧，淋浴的水一会热一会凉，水温无论怎么调节都不能保持稳定，这是最不满的。早餐基本上每天都是同样的内容，就算在市中心这个早餐价钱也不便宜了，每天都是同样的内容有点觉得不可思议，如果能的话请改善。

The rooms in general are a bit run down. The first room I received had so many moths that I asked to get another room (after having killed at least 10). This was arranged quickly, but not a word of apology. The second room was so hot. I thought at first it might be because it had not been used for a while. I asked in the reception and they sent up an engineer. His solution was to open the window :-) and he explained to me via a translation app that this time of year (March) they only have heating, not cooling. I found this explanation strange as the previous room was much cooler but I felt it was pointless to argue with the engineer. The open window made it OK. Apart from that the breakfast was great although very busy and the slow coffee machines are a bottle neck. The hotel is very conveniently located just next to a mall with a big underground food court. There is a nice pool in the hotel but as always in China it's strictly for swimming laps (not like you hang out with a beer).

Wonderful location with convenient access to the subway (Line 2, direct to Pudong airport). Great breakfast choices - both western and Chinese. This is our second time staying here. Highly recommend.

Hotel com boa localização, área do café precisa de uma atenção na estrutura. Atendimento excelente

很棒的地點，交通方便 早餐好吃 只是衛浴設備老舊了點 沒有免治馬桶是最讓我覺得不舒服的

The location is very good, but the facilities are generally old and not well maintained, so it didn't feel clean. The air conditioning didn't work well and there were insects. The wallpaper was peeling, the towel rack was coming off, and the bed and mattress were old. The breakfast staff were slow to respond, probably because they were only part-timers, and the tables were dirty, so it was very disappointing.

Great service also friendly staff very quick to respond - lovely breakfast catering for Asian and western pallets - only constructive critique is that in winter December cooler months the heating is high in the rooms and we needed to move rooms to get a room that windows could open as I like to sleep in a cooler environment of around 18-21 Celsius and I find 25-30 Celsius too hot to sleep in - luckily the hotel was able to move me to a room with windows that can open - Hotel is right by the metro so it was super easy to get to the airport and also a wonderful shopping centre below it - over all great hotel

早餐差強人意

地下鉄の駅と接続しているショッピングモールを少し経由して、ホテルに行けるので、とても便利。ビルの上層階のみがホテルになっているので、見晴らしがよく、夜景が綺麗。朝食のビュッフェは中華系の料理のコーナーと洋食系のコーナーがあり、もちろん両方とも美味しく頂けました。朝食ビュッフェのレストランからのビューも抜群です。

ショッピングモールの上にあり、地下鉄も駅もあるのでアクセスも良い。 部屋もきれいでとても良かった。 朝食が種類が豊富でどれも美味しかった。