Name: Holiday Inn Express & Suites Irving Conv Ctr - Las Colinas by IHG
Address: 333 West John Carpenter Freeway, Las Colinas, Irving, Texas, United States of America, Irving, Dallas County, US
Price range: US$78–US$243 per night
Rating: 8.55

What guests think

At Holiday Inn Express & Suites Irving Conv Ctr - Las Colinas by IHG, travelers praise friendly service, spacious rooms, and a complimentary breakfast, while noting recurring elevator delays, dated areas, and occasional cleanliness or maintenance issues.

The location is convenient to the convention center and Toyota Music Factory, though several reviews say the walking route can be indirect or unsafe when construction or limited sidewalks are in the way. Guests often find beds comfortable and rooms quiet, but some report hallway noise or loud air conditioners. Overall, it is a practical, good-value base for events if you can tolerate occasional hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Elevator availability is a recurring pain point, with one car down or long waits noted. A few guests mentioned gym AC or WiFi issues, construction or maintenance disruptions (including a water shutoff), a nice pool, and uneven spots in the parking lot.

Related guest reviews

6

CYNTHIA

27 Oct 2024

·

Stayed 3 nights

The property was very aged. You could tell that it had been somewhat remodeled in the past, but a while ago. We checked in and the first room had bugs. The front desk staff was extremely apologetic and moved us. That room was bugs free. They even followed up and obtained details for an exterminator. The hotel has 6 floors and only one of the two elevators were working for the 3 nights that we stayed, and there were times of waiting, especially since there were no service elevator for cleaning staff. All of the staff were very polite, although most of the cleaning staff encountered could not speak English. All and all, it wasn’t a bad stay, just average.

8

Kenneth

12 Aug 2025

·

Stayed 2 nights

Hotel and room were fine. The fitness center was much too hot, they said the thermostat was broken.

8

Rachel

9 Jul 2024

·

Stayed 1 night

Nice spacious room, helpful staff. Only boo moment was that gym’s air conditioner was not working properly.

4

Matthew

11 Dec 2024

·

Stayed 5 nights

Not a well run property, staff was there friendly and barely reactive. Elevator and WiFi were out during my stay. Will avoid this property in future.

8

George

25 Oct 2025

·

Stayed 2 nights

Stay was fine.. clean conformable. Parking lot has some uneven parts and holes and one of our group took a fall when tripping over the uneven lot

6

Mikel

20 Oct 2024

·

Stayed 2 nights

Only one elevator was working

4

Aracelia

28 Jun 2025

·

Stayed 2 nights

I wish they would have told us before that there was going to be some maintenance done at certain hour, so i could have made sure my entire family took a shower before water was cut off. Instead half of us were ahowered and the other half wasnt when the water was shut off. We were not able to go ahead with our plans as a family. Some left and some stayed behind. When water came back on we had to run it for several minutes until whatever was being done cleared through the water, first water was black them brown then clear which made me question if water was safe to shower with or even consume any fro. The breakfast area. Beds were comfortable, room.was clean. Front desk was nice. Again just wish notice would have gone out regarding water sotuation.

10

Rogelio

1 Nov 2024

·

Stayed 1 night

Even the gravy was awesome! Bacon would be appreciated next time. The thing you need to work on is the elevators. You could give people an option to walk the stairs (?) and alleviate a little the waiting times.

8

Byron John

14 Jun 2025

·

Stayed 5 nights

Front desk, breakfast staff, cleaning crew all were friendly and cheerful. Breakfast area was clean and food fresh. Pool was nice to use and location super close to Toyota fun spot: bars, restaurants, movie theater. Easy on off from highway. Building is a bit older, but a good value.

6

Sabrina

20 Feb 2023

·

Stayed 2 nights

The elevator is probably the slowest thing on the planet & the second one is always broken.

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Cleanliness

Many guests describe the hotel and rooms as clean, but reviews also report inconsistencies including pests, odors, and occasional housekeeping misses.

Related guest reviews

10

KELLY

21 Nov 2025

·

Stayed 1 night

Clean room, friendly staff and breakfast was actually really good!

10

Jonathan

6 Jun 2025

·

Stayed 2 nights

Hotel was very clean including the room. Room was spacious with small kitchen area. Free breakfast was great. No complaints at all…would definitely stay here again.

2

malik

28 Oct 2023

·

Stayed 1 night

Found roaches on my bed Two of them , then changed my room. They changed my room no questions asked maybe they knew the room had roaches

10

Andrew

28 Oct 2025

·

Stayed 2 nights

Clean room, friendly staff

6

Celeste

9 Jun 2025

·

Stayed 2 nights

To put it simply, this hotel looks and feels old and tired. The lobby is similar to other, newer locations, and the hallways and rooms have a nice fragrance. Almost like they use Bath & Body Works-type fragrances in their AC vents or something because there were no plugins anywhere that I saw. This could be a major turn off though to anyone who is sensitive to fragrances. Aside from that, the first room we were assigned to had major water damage. I’m talking ugly, bubbled, peeling paint in a 1x3 foot section of one wall, and several other spots around the ceiling and walls where shoddy-drywall work had been done to “fix” the water damage. I get it. Pipes burst. It happens. But being assigned to a room in such poor condition did not leave me feeling very confident in the management and maintenance of the hotel. The front desk clerk was very helpful and did move us to another room down the hall, however that room showed signs of shoddy repairs too. All in all though, we needed a budget friendly hotel and that’s what we got. The rooms and linens were clean, it was quiet, staff was nice, complimentary breakfast was just okay. I probably would not stay here again though.

2

Reginald

28 Jun 2023

·

Stayed 1 night

There were bugs in my room. water bugs and roaches

8

Jay

12 Aug 2025

·

Stayed 1 night

Was very clean with friendly staff. We also enjoyed the free breakfast buffet.

10

Adriana

3 Sept 2024

·

Stayed 1 night

There was like little bugs in the bathroom and on the bathroom cabinet

6

Brayden

12 Oct 2023

·

Stayed 2 nights

Pictures and reviews are very deceiving. If this was rated on staff alone it would be 5 stars but unfortunately the room did not feel clean, there was rust and soap scum in the shower. There was also a terrible smell throughout the room and hotel. Would not stay here again unfortunately.

6

José JULIÁN Perez

2 May 2024

·

Stayed 4 nights

Was good. Only there was a cockroach in the bedroom. I just killed it and did not let know the staff. Thats the only bad thing

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Rooms

Rooms are spacious with comfortable beds, and many find them quiet. Drawbacks include dated decor and maintenance issues like noisy AC, musty smells, weak sofa beds, or door and outlet problems.

Related guest reviews

6

Chris

24 May 2023

·

Stayed 1 night

The room was very musty smelling and the wall paper was peeling off everywhere. Actually had a hard time falling asleep because of the smell.

10

Brandon

7 May 2024

·

Stayed 3 nights

Facility is nice. Room is a bit dated. Staff is super friendly. Electrical outlets could use a tune up. The sockets were very loose.

10

rich

12 Aug 2025

·

Stayed 1 night

Nice comfortable room.

10

jorge

4 Aug 2025

·

Stayed 1 night

Great value- super comfy and clean room with great cooling. Quality shower soaps. Safe place car packed full left overnight with no issues

6

Ronald

15 May 2025

·

Stayed 2 nights

AC was noisy, used the curtain sheers to block the airflow shooting over the bed, Mattress was fine but linens did not breathe and facilitate airflow. Sheets on -too hot. Sheets off - too cold.

10

Jennifer

6 Jul 2025

·

Stayed 1 night

Great place to stay! Beds were comfy and shower hot. It’s a lot of room for the price. Definitely would stay here again.

8

Tessa

12 Oct 2025

·

Stayed 1 night

Michelle made sure the breakfast was stocked and the area was clean. Angelica was very nice when we were checking in. She made sure we had everything we needed. The room was so quiet and enjoyable.

4

Aziz

21 Oct 2025

·

Stayed 3 nights

There is nothing at walking distance as advertised, we have to change room twice for shower draining problème. The sofa bed (mattress old ,you sleep on the springs).And the worst is the room key that get désactive any time when it touch your phone , debit or credit card any thing that send signal deactivate the key.

8

Michael

19 Jun 2024

·

Stayed 4 nights

Hotel staff and amnesties were awesome. The view from the room we had was blocked by ac units and was pretty noisy.

10

Maelyn

4 Aug 2025

·

Stayed 2 nights

It is all wonderful!!! The bed & the spacious room!!! Is wonderful!!!

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Service

Staff are widely praised as friendly, accommodating, and proactive across the front desk and breakfast teams. A few guests reported communication lapses or check-in delays, and one-off policy confusion about age requirements.

Related guest reviews

10

Kellen

7 Aug 2025

·

Stayed 1 night

Clean and nice but was told that it was an one time exception for my son to stay there because he wasn't 21. Said he looked like a nice and good person. But I called ahead of time and was told it would be fine for him to stay there but got different news at the hotel.

10

Donald

7 Sept 2024

·

Stayed 1 night

The lady who checked us in was the most welcoming, friendly, and kindest hotel receptionist I have ever met in my life. I wish she was at all of the hotels we visit.

10

Tracey

2 Jun 2025

·

Stayed 1 night

The staff was very friendly and helpful. The manager approached me at breakfast and wished me a good day. I thought that was very nice,

10

Anuj

22 Aug 2024

·

Stayed 1 night

Overall great hotel but the staff took a while to get us in our room as she was talking on her personal phone.

8

Tessa

12 Oct 2025

·

Stayed 1 night

Michelle made sure the breakfast was stocked and the area was clean. Angelica was very nice when we were checking in. She made sure we had everything we needed. The room was so quiet and enjoyable.

10

Casie

2 Sept 2024

·

Stayed 2 nights

Amazing staff! They are so personable and accommodating! Will ALWAYS stay here!

8

Charles

11 Nov 2024

·

Stayed 1 night

We enjoyed our stay. The gentleman at the front desk was helpful, we only had one minor inconvenience and he took care of it promptly upon bring it to his attention. We was assigned a room and upon entering said room it hadn’t been cleaned yet by housekeeping, I brought this to his attention and offered to have housekeeping clean it and us wait but instead he assigned us another room and all was well. It was a simple miscommunication between housekeeping and the front desk. I only got something to drink at the continental breakfast but it appeared there was a good variety and selection offered. We did get a late night snack from the little area by the front desk and it had a good selection too. Overall would stay here again if in the area.

4

Aracelia

28 Jun 2025

·

Stayed 2 nights

I wish they would have told us before that there was going to be some maintenance done at certain hour, so i could have made sure my entire family took a shower before water was cut off. Instead half of us were ahowered and the other half wasnt when the water was shut off. We were not able to go ahead with our plans as a family. Some left and some stayed behind. When water came back on we had to run it for several minutes until whatever was being done cleared through the water, first water was black them brown then clear which made me question if water was safe to shower with or even consume any fro. The breakfast area. Beds were comfortable, room.was clean. Front desk was nice. Again just wish notice would have gone out regarding water sotuation.

10

Yajaira

13 Oct 2025

·

Stayed 3 nights

Everything was great, Michell- Kitchen staff was awesome. She was always on top of Everything. The rooms were great, Morning, evening, night staff were awesome. Great Customer service. Loved it. Definitely be back. Thank you all

10

Kellie

21 Mar 2025

·

Stayed 1 night

Our stay was awesome they let me check in a little early which was so wonderful and Mrs Dee was exceptional and so nice!!! Breakfast was awesome and coffee was sooooooo good!!! Will always stay at Holiday Inn Express.

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Location

Close to the Irving Convention Center and Toyota Music Factory. Several reviews note the walking route can be awkward or unsafe due to construction or limited sidewalks, so some guests chose to drive.

Related guest reviews

10

Adam

19 Jul 2025

·

Stayed 4 nights

Everything was excellent, the breakfast was amazing and fresh! They even had a pancake machine. Only issue was no direct path to conference center. It was so hot and humid. I had to take a Lyft to and from the conference every day and it was a 15min walk, but miserable in a suit and 90% humidity and 95 degrees. There was construction on property so no way through to convention center. Maybe have a shuttle for guests going to convention center since that is why I booked it. Everything else was great.

10

Bryce

10 Oct 2025

·

Stayed 2 nights

convenient to convention center. decent breakfast

8

Claude

2 May 2025

·

Stayed 4 nights

The hotel itself is awesome - the rooms are large and super clean, but there are two inconveniences if you do not have a car: 1) there is another holiday inn Express on the same road, so if you are not careful rideshare apps will bring you to the wrong one 2) despite being physically close to the convention center, there is no dedicated pedestrian path - the only route requires you to walk on a very narrow sholder next to the freeway, and the convetion center requires you to walk a super long route across the full parking lot. (Plus the Google maps will try telling you need walk across the freeway itself and go through locked gated areas). If there was a shortcut with a pedestrian bridge this would be an easy 5 stars, but without it is a needless inconvenience for a hotel intend for the convention center.

8

Colleen

23 May 2025

·

Stayed 6 nights

Comfortable rooms clean. Great staff is a bit far to walk to convention center. Construction is over sidewalk so you have to walk along hiway and even enter the shoulder of it a bit. We ended up driving. Parking at convention centre is $15/day

10

ben

26 May 2025

·

Stayed 2 nights

Clean, quiet and the breakfast spread is awesome. That is why we stay here every year for our convention. Easy walk to the convention center as well.

10

Brittany

18 Feb 2025

·

Stayed 2 nights

Easily accessible to convention center!

10

Kayla

13 Oct 2024

·

Stayed 1 night

This is a great option if attending a concert or visiting the convention center.

10

Georgia

5 Nov 2024

·

Stayed 1 night

This property was perfect for visiting Toyota Music Factory

10

Edgar

6 Oct 2024

·

Stayed 3 nights

Very roomy and comfortable. Nice hotel. Short walk to the Irving convention center. Easy to get to

8

Melody

20 Nov 2023

·

Stayed 2 nights

This is a nice, clean, comfortable property. Very convenient if there for convention center activities.

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Dining

Complimentary breakfast draws frequent praise for variety and taste, with staff keeping it stocked and tidy. Some mornings saw items run out or served cold, and a few felt the food seemed like leftovers.

Related guest reviews

8

Nancy

26 May 2025

·

Stayed 3 nights

What I liked about our stay was the room. What I did not like was that it was too dark, and at breakfast, they ran out of some foods. I'm not sure why they did not know the number of people who were going to stay at the time.

6

Yanna

12 Nov 2024

·

Stayed 1 night

Internet WiFi was down the whole evening and morning, breakfast was a little cold, I can down at 7 a.m.

10

KELLY

21 Nov 2025

·

Stayed 1 night

Clean room, friendly staff and breakfast was actually really good!

6

Jennifer

26 May 2025

·

Stayed 2 nights

The room was nice and very spacious, the beds were extremely comfortable, the only thing was the food for the free breakfast, yes I know it’s free, but it was very obvious this was food heated up from the previous day, i got this hotel because it was closest to the event I was attending as well as many others, however I do think they could work on the quality of the food and maybe don’t serve the exact same food back to back, the guests will know it was just leftovers from the day before

10

Leticia

13 Nov 2025

·

Stayed 1 night

Breakfast was great, beds were comfy!

10

Juan

24 Oct 2025

·

Stayed 1 night

Over all it’s a nice clean hotel to stay at, the breakfast was delicious and filling, a complete meal. The night scenery is down the street, along with a verity of restaurants if with family, I’d highly recommend this hotel

8

Tessa

12 Oct 2025

·

Stayed 1 night

Michelle made sure the breakfast was stocked and the area was clean. Angelica was very nice when we were checking in. She made sure we had everything we needed. The room was so quiet and enjoyable.

10

Ron

20 Aug 2024

·

Stayed 1 night

The breakfast set up is the model other hotels should strive for.

10

David

25 Jan 2024

·

Stayed 1 night

I needed a 1- night hotel close to my customers HQ. This was fine. Better breakfast than most other hotels in the group. Good value.

10

Alex

21 Oct 2025

·

Stayed 3 nights

Good breakfast

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Month	Average price
January	US$102
February	US$114
March	US$104
April	US$120
May	US$117
June	US$139
July	US$115
August	US$95
September	US$108
October	US$138
November	US$122
December	US$105

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $128	17 $85	18 $82	19 $85
20 $78	21 $93	22 $96	23 $113	24 $100	25 $90	26 $91
27 $91	28 $142	29	30

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $100	3 $100
4 $88	5 $134	6 $100	7 $146	8 $146	9 $243	10 $201
11 $98	12 $125	13 $125	14 $202	15 $217	16 $120	17 $121
18 $121	19 $146	20 $175	21 $175	22 $180	23 $108	24 $117
25 $92	26 $95	27 $95	28 $113	29 $103	30 $84	31 $92

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room

Suite (Mobility, Roll-In Shower)

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Suite, 1 King Bed

Suite, 2 Double Beds (Extra Floor Space)

Suite, 2 Double Beds

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express & Suites Irving Conv Ctr - Las Colinas by IHG

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