Name: Embassy Suites by Hilton Jackson North Ridgeland
Address: 200 Township Pl, Ridgeland, Mississippi, United States of America, Ridgeland, Mississippi, US
Price range: US$165–US$329 per night
Rating: 8.95

What guests think

Across recent reviews of Embassy Suites by Hilton Jackson North Ridgeland, guests frequently praise friendly staff, renovated suites, and hearty complimentary breakfast, while noting ongoing construction, occasional elevator or parking hassles, and intermittent room climate or housekeeping issues.

Many enjoy the manager’s reception and bar, while food feedback ranges from excellent omelets to occasional long lines or limited options. The location is widely described as convenient and safe, close to shopping, restaurants, and highways. Overall, it suits travelers prioritizing on-site extras and roomy layouts, while expectations for quiet and polish should be set by the latest renovation updates.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Ongoing renovations are frequently noted, causing daytime noise, tight parking, and occasional elevator outages. Many guests highlight the manager’s reception and bar as enjoyable perks.

Related guest reviews

8

Charles

22 Apr 2024

·

Stayed 2 nights

The stay was great but breakfast in the morning was too long of a wait in line just to eat. Let people serve themself lines will go faster . Elvator was disfuctional too.

4

Britta

24 Aug 2025

·

Stayed 1 night

We were not told there was renovations going on- restaurant, breakfast and evening reception were very poor. No outdoor space to sit. No fitness.

10

Chezzure

15 Apr 2025

·

Stayed 1 night

Love the scenery, the bar, happy hour etc.

6

Matthew

25 Aug 2025

·

Stayed 1 night

When booking there was no mention of construction on the hotel and maybe a discount should have been offered since not notified otherwise nice room

8

Kamilah

26 May 2025

·

Stayed 1 night

This place is great!!! The breakfast was awesome. Cheese grits were almost as good as mine. My partner was in town and my apartment got vandalized so we decided to stay here and it was worth it! The only problem we had was, renovations were being done and it woke us up but they had a job to do so no real complaints here

10

Roshonda

29 Mar 2025

·

Stayed 2 nights

Front desk clerk was super accommodating. Full hot breakfast with plenty of items to choose from! Manager’s reception was so fun! Great appetizers and wine/beer!

8

Tywana R.

30 Jun 2025

·

Stayed 1 night

The building is under construction

6

Terry

23 Jun 2025

·

Stayed 2 nights

The room was very nice. Unfortunately, it is being renovated so parking was very difficult due to equipment covering the lot. Also, constant hammering from all day long.

10

Steven

25 Apr 2023

·

Stayed 3 nights

Parking was an issue but everything else was wonderful

10

CRAIG

17 Apr 2024

·

Stayed 2 nights

I forgot just how nice Embassy Suites are! Nice place, huge well decorated lobby, a real breakfast! Custom made omelets! Large rooms, well kept grounds, pool! Only negative thing during my stay was an elevator was out of order. Also the expresso machine at breakfast was out of order. Staff very nice!

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Cleanliness

Feedback is mixed: many describe rooms and common areas as clean or spotless, but multiple guests report serious lapses such as dirty bathrooms, stained bedding, odors, or missed housekeeping.

Related guest reviews

2

Hayden

11 Dec 2022

·

Stayed 1 night

We had to switch rooms due to the first bed having old sheets on it with hairs and stains.. we switched rooms, only to have more used sheets with hairs in them as well. The bathrooms could be so nice, but are so disgusting. The cleaning staff doesn’t clean..Hilton should be ashamed of this property, such a nice investment to be run so poorly.. we tried to find another room at another location, unfortunately everyone was full or we would’ve left.

8

Sarah

9 Mar 2024

·

Stayed 1 night

Service at check in and breakfast was impeccable. Overall the room was nice and the breakfast area was clean. Big downside and concern was the cleanliness of the room. The main red flag was feces smeared on the curtain next to the bed. Absolutely disgusting and unacceptable that it was missed. The bathroom floor grout was black even though you could tell in the corners and less traveled areas that it was once white. Mold and debris near the tub and the floors throughout the bathroom and main living area were sticky/filmy. I needed to run around cleaning with Lysol wipes before we could get settled. I could have asked for help from the staff but it was very late when we checked in and it would have taken too long to wait for housekeeping to come up or to have them move us to a new room so I just fixed the issues myself.

10

Sekenus xavier

4 Jul 2025

·

Stayed 2 nights

Very clean property

4

ROBERT

19 May 2024

·

Stayed 2 nights

This review is for room 416, Embassy Suites, Ridgeland MS from 17 May to 19 May 2024. When we arrived at the room the bathroom smelled of urine. The room had been tidy up but not cleaned. Urine stains were visible on the bathroom floor. We had to clean the floor with the towels available. The next day we left the room around 9:15am and return after 5pm. No housekeeping was done of the room, no fresh towels, bed not made, and the trash bags we put together to make things easier for service was not disposed. Housekeeping is lacking, actually no housekeeping at all. I would rate housekeeping lower that a Budget Inn. BTW: New pillows are needed.

10

Annie

7 Jul 2025

·

Stayed 2 nights

I had a fantastic weekend stay at the Embassy Suites by Hilton Jackson North Ridgeland! The staff were incredibly friendly and welcoming. The breakfast deserves a special shoutout—hands down the best hotel breakfast in the city. Everything was hot, fresh, and delicious. The biscuits tasted like they were homemade in someone’s kitchen—absolutely amazing. My room and the hallways were spotless, which made the stay even more enjoyable. Highly recommend!

2

Patrick

29 Dec 2025

·

Stayed 1 night

No room for us and place was FILTHY.

6

Janell

27 Dec 2024

·

Stayed 1 night

We enjoyed the full breakfast with the omelet station. And the morning breakfast staff were wonderful However, the rooms were not clean. Stains on bathroom walls and door, hair in tub, dirty bedding for the pullout couch, dirty grout. In need of renovations. We stay in the area a couple times a year. Unfortunately, we won't be back to this location.

2

Regina

11 Mar 2024

·

Stayed 2 nights

The hotel itself stinks, elevators stink, walking to room and around hotel didn’t smell welcome or clean…Call for room service No show, Call for extra Towels, No show, Sink was dirty, thermostat wasn’t working probably..Just horrible. Bathroom shower had water leaking into the actual bathroom area, which could’ve caused an accident..I wouldn’t recommend this hotel to no one…

2

Jacob

27 Jul 2023

·

Stayed 1 night

Really duty. Hair in bathroom, dust everywhere

10

Tammy

2 Jan 2026

·

Stayed 3 nights

clean room and friendly employees

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Rooms

Renovated, spacious suites are appreciated for comfort and layout, but several reviews cite weak air conditioning or heating, occasional noise during construction, and dated or faulty fixtures in some rooms.

Related guest reviews

10

Judy

28 Mar 2024

·

Stayed 1 night

The room was amazing, we definitely like the bedroom being separated from the sitting area. The only problem we had during the night was this knocking sound coming from the laundry room next to our room. The sound lasted all through the night making it hard to sleep at night. But overall amazing place & the breakfast was on point.

8

Jarrus

4 Oct 2025

·

Stayed 1 night

The A/C on the room did not work good at all. We was hot all through the night. If at all possible can I get a half refund or some because it was warm in the room. It didn’t start getting cool til this morning. It didn’t just get cool like it was supposed to

8

Angela

29 May 2024

·

Stayed 4 nights

We've stayed a few times now but this time it seemed like they were having maintenance issues. The room was very hot. Never got cooled down fully. Also the hotel seems a little run down, like it needs renovation. The bed was not as comfortable either. Breakfast had limited options on the weekend. No waffles, limited omelet menu options. It was kind of meh overall.

10

Ellis

28 May 2023

·

Stayed 1 night

Quality of rooms and large secure doors that are almost soundproof

4

Shelby

13 Feb 2023

·

Stayed 1 night

Our room was very outdated. TVs didn’t work properly and there were not very many channels to choose from. Several of the lights in the room did not work. The thermostat did not work properly our room was uncomfortably warm both night. The shower was made poorly and water would pour out anytime you opened the door when done showering, and the shower head would drip constantly. There was also a leak of some sort in the walls that was extremely annoying. On our second night the front desk employee was EXTREMELY RUDE — we already sent our complaint to the hotel directly. On another note the bartender, waitresses and kitchen staff were fantastic and the food was very good.

8

Carrie

2 Apr 2023

·

Stayed 1 night

The checking was absolutely great. Tito I think was his name went above and beyond to help us. However, late in the night the room was not very cool. I called down and got another guy that told me in a very condescending tone the unit was frozen up and to turn it off for 15 minutes. We did that but it never cooled under 71. We were only there for 1 night and it was late so I wasn’t calling again.

8

Yolanda

14 Sept 2025

·

Stayed 1 night

Rooms were nicely updated and happy hour was nice. However, the breakfast and coffee were lacking! Happy renovations. Staff was very nice!

2

James

19 May 2025

·

Stayed 1 night

Under renovations. Dont stay here. A/c didnt get below 74 degrees, even tho the technician did all he could. Got terrible sleep. Mattress dipped in the middle. Construction woke us up at 8am. Wasted money to stay here, and I'll never go back.

10

Tammy

17 Jun 2025

·

Stayed 1 night

Everyone was nice and helpful. The rooms were remodeled and beautiful!

10

Laura

12 Sept 2025

·

Stayed 1 night

Very nice remodeled room, friendly staff, great breakfast options. We would definitely stay again!

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Service

Service is often praised as friendly and helpful across the property, with standout front-desk and breakfast teams. However, guests also report occasional rudeness and slow or understaffed check-in/out or dining service.

Related guest reviews

6

Michelle

20 Apr 2025

·

Stayed 2 nights

There was only one person at the front desk took me over 35 to 45 minutes to be checked out . I wasn’t notified of the hold of $100 either

10

Annie

7 Jul 2025

·

Stayed 2 nights

I had a fantastic weekend stay at the Embassy Suites by Hilton Jackson North Ridgeland! The staff were incredibly friendly and welcoming. The breakfast deserves a special shoutout—hands down the best hotel breakfast in the city. Everything was hot, fresh, and delicious. The biscuits tasted like they were homemade in someone’s kitchen—absolutely amazing. My room and the hallways were spotless, which made the stay even more enjoyable. Highly recommend!

10

Heather

10 Jul 2023

·

Stayed 2 nights

The staff was amazing Tito, Muriel, Jasmine and the housekeeper and dining staff were very friendly and accommodating. The staff at the front desk including all shifts have amazing customer service skills.

2

Jazmin

3 Dec 2024

·

Stayed 1 night

Front desk clerk Betty very rude and unprofessional. The heat in rooms doesn’t work well.

10

Devan

19 May 2025

·

Stayed 2 nights

Staff is alway phenomenal

10

Holly

31 May 2025

·

Stayed 1 night

Great, friendly staff

8

Joseph

21 Jun 2023

·

Stayed 1 night

Don’t be in a rush for your room. I checked in around 7:30 and many rooms were still not clean. They need to comp food or start refunding some money when rooms are not ready upon check-in time. The housekeeping staff and front desk staff were wonderful with very pleasant attitudes, but the obviously need to hire more help.

10

Rene

20 Mar 2025

·

Stayed 1 night

We were in town for a volleyball tournament. The concierge went over and above to ensure our stay was pleasant. I have stayed at a lot of hotels and would say he was the most professional hospitable concierge I have ever met. Thank you!

8

Andrea

22 Aug 2023

·

Stayed 1 night

This Embassy was different. The front of the house is suppose to greet you have a pleasant attitude. The young lady was sitting in a chair I walked up so that she can see me. She said nothing the phone ring I stood back when she got off the phone she still did not greet me I waited a few more minutes she finally acknowledged me. She then preceded to tell me that she was not checking anyone in until 5pm. I said nothing and walked away. As I walked outside I saw a young lady in uniform who I thought was the manager she was pleasant her name was Nikki. She stated that she was not the manager but she would definitely help me. I told her I was going to get some lunch, and I would come back. After lunch I came back to the hotel Nikita was pleasant, courteous, and everything the front of the house should be. Nikki was the VIP that day. The experience from the other young I felt as if I was at the Red Roof , or Motel 8. Everything else was excellent. We will be back in October , and in December I hope the front of the house experience is better Thank you Nikki for your awesome hospitality

10

Lawrence

15 Jun 2025

·

Stayed 3 nights

Amazing hotel with friendly/helpful staff; I couldn't have dreamed of a better place to stay for my short visit.

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Location

Convenient location near shopping and restaurants with easy highway access; several guests also mention feeling safe.

Related guest reviews

10

Mary

8 Mar 2025

·

Stayed 2 nights

GREAT BREAKFAST AND GREAT LOCATION

10

Dane

18 Mar 2023

·

Stayed 1 night

We always enjoy staying at the Ridgeland Embassy Suites when we travel through the Jackson area. The area is great and what’s not to love about the legendary Embassy Suites breakfast. 5 stars!

10

Nohemi

10 Mar 2024

·

Stayed 1 night

Nice and safe, good hotel

10

Corey

5 Aug 2024

·

Stayed 1 night

Great location, easy access. Kid friendly

10

Perry

7 May 2023

·

Stayed 1 night

THE PROPERTY WAS EASILY ACCESSIBLE AND IN A GOOD LOCATION. THE STAFF WAS EXCELLENT, THE ROOM WAS PERFECT IN SIZE AND NECESSITIES.

8

CHARLOTTE

4 Oct 2023

·

Stayed 1 night

Nice. Good for a local getaway.

10

Brett

3 Aug 2024

·

Stayed 1 night

Nice and safe

8

Rose

2 Dec 2024

·

Stayed 5 nights

Every time I have stayed here, it was a pleasure! The location, cleanliness, staff and overall quality!

10

Erica

15 May 2023

·

Stayed 1 night

Easy access to the highway, food, and shopping.

10

Glenda

28 May 2023

·

Stayed 1 night

The hotel was in a very good location. It was close to sevetal restaurants and shopping stores. The young ladies at check-in and check-out were very courteous and friendly. I plan on staying at this hotel whenever I am in the area.

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Dining

Breakfast is frequently praised for variety and made-to-order omelets, and many enjoy the evening reception. Still, reviews note inconsistent quality, long lines, limited options at times, and occasional rude service.

Related guest reviews

10

Srdjan

28 Nov 2024

·

Stayed 2 nights

I’ve heard about this hotel before and all impressions were positive. This was my first stay and I have to agree. The hotel exceeded my expectations. Also, a very good breakfast. The only complaint was that the lady tending the bar in the evenings was clearly not a professional bartender. Just another employee who just happened to work the late shift. She just lacked that awareness and professionalism that experienced bartenders possess.

10

Marquita

14 Aug 2024

·

Stayed 1 night

The breakfast was my favorite part also the bar is great

8

LIANA

10 Sept 2024

·

Stayed 3 nights

Great stay. Nice & clean rooms. Showers are a bit dated, but overall a great stay. Friendly staff. Breakfast was a plus, omelets and eggs were made to order.

10

Annie

7 Jul 2025

·

Stayed 2 nights

I had a fantastic weekend stay at the Embassy Suites by Hilton Jackson North Ridgeland! The staff were incredibly friendly and welcoming. The breakfast deserves a special shoutout—hands down the best hotel breakfast in the city. Everything was hot, fresh, and delicious. The biscuits tasted like they were homemade in someone’s kitchen—absolutely amazing. My room and the hallways were spotless, which made the stay even more enjoyable. Highly recommend!

10

Dana

15 Mar 2025

·

Stayed 1 night

The breakfast buffet was fantastic and the staff, especially the young man who was the chef in the morning, was wonderful.

6

Derrick

5 Dec 2024

·

Stayed 2 nights

Cleaning service wasn’t good. Breakfast was unsatisfactory.

6

Alba

7 Aug 2024

·

Stayed 1 night

Buffet breakfast was not really Buffet had to wait in line to get served, service was extremely slow

10

Roshonda

29 Mar 2025

·

Stayed 2 nights

Front desk clerk was super accommodating. Full hot breakfast with plenty of items to choose from! Manager’s reception was so fun! Great appetizers and wine/beer!

8

stephanie

6 Jun 2023

·

Stayed 1 night

Embassy Suites is wonderful as always BUT the quality of the breakfast was like nothing in the past. Also they have not updated to smart tv’s. Still a great stay!

8

Yolanda

14 Sept 2025

·

Stayed 1 night

Rooms were nicely updated and happy hour was nice. However, the breakfast and coffee were lacking! Happy renovations. Staff was very nice!

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Month	Average price
January	US$199
February	US$210
March	US$205
April	US$226
May	US$211
June	US$224
July	US$229
August	US$197
September	US$225
October	US$249
November	US$214
December	US$182

Su	Mo	Tu	We	Th	Fr	Sa
				1 $234	2 $202	3 $202
4 $173	5 $261	6 $329	7 $328	8 $236	9 $231	10 $235
11 $177	12 $271	13 $324	14 $328	15 $257	16 $299	17
18 $175	19 $271	20 $322	21 $322	22 $250	23 $235	24 $233
25 $173	26 $269	27	28	29 $234	30 $214	31 $214

Embassy Suites by Hilton Jackson North Ridgeland

Prices for Embassy Suites by Hilton Jackson North Ridgeland

Monthly average prices

About this property

Location

Room options

Two Queens Allergy Free Room

Suite, 1 King Bed, Allergy Friendly

2 Room Suite-King Bed

Premium Suite, 1 King Bed

Premium Suite, 2 Queen Beds

Premium Suite, 1 King Bed

Room

Suite, 2 Queen Beds, Accessible (Hearing)

2 Room Suite-2 Queens

Nonsuite-2 Queens

Premium Room, 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobility, 3X3 Shower)

Premium Suite, 2 Queen Beds, Accessible (Hearing)

Guest reviews of Embassy Suites by Hilton Jackson North Ridgeland

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Embassy Suites by Hilton Jackson North Ridgeland

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $224	19 $215
20 $184	21 $248	22 $276	23 $260	24 $243	25 $248	26 $284
27 $165	28 $232	29 $278	30 $294