Sheraton Grand Chicago Riverwalk
Property description
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
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Guest reviews
8.3
Very good
Based on 1,389 verified reviews
Who stays here?
Business
40%
Couple
21%
Family
26%
Group
8%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
At Sheraton Grand Chicago Riverwalk, travelers widely praise the central riverfront location and views, while feedback on rooms and facilities is mixed, with dated decor, air-conditioning and plumbing hiccups, plus added fees and parking costs as common complaints.
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8
Jeff
6 days ago
·
Stayed 1 night
I recently spent a night at the Sheraton Chicago River Walk, and the highlight was undoubtedly the river view room — absolutely breathtaking. Waking up to the sweeping views of the Chicago River made the stay truly memorable and worth every penny. The room itself complemented the view beautifully, making for a relaxing and scenic overnight experience. My only gripe was the destination fee tacked on at check-in. While these fees are becoming more common at city hotels, it caught me off guard, Overall, a fantastic one-night getaway — especially if you snag a river view room. Just go in knowing about the destination fee so it doesn’t dampen the excitement of an otherwise wonderful stay.
I recently spent a night at the Sheraton Chicago River Walk, and the highlight was undoubtedly the river view room — absolutely breathtaking. Waking up to the sweeping views of the Chicago River made the stay truly memorable and worth every penny. The room itself complemented the view beautifully, making for a relaxing and scenic overnight experience. My only gripe was the destination fee tacked on at check-in. While these fees are becoming more common at city hotels, it caught me off guard, Overall, a fantastic one-night getaway — especially if you snag a river view room. Just go in knowing about the destination fee so it doesn’t dampen the excitement of an otherwise wonderful stay.
8
Brenda L
2 weeks ago
·
Stayed 2 nights
Great amenities and great location.
Great amenities and great location.
6
Ashley
4 weeks ago
·
Stayed 1 night
Room was clean, staff was nice just be prepared for extra money to spend. We were under the impression that breakfast was included and it’s not, it’s almost $40 per adult for a buffet breakfast. Convenient if you don’t want to wait for other breakfast places around you but not for us. Parking is an extra $75 added to the charge and the destination fee. Please do what we didn’t and read the fine print before selecting this hotel. The hotel is nice otherwise.
Room was clean, staff was nice just be prepared for extra money to spend. We were under the impression that breakfast was included and it’s not, it’s almost $40 per adult for a buffet breakfast. Convenient if you don’t want to wait for other breakfast places around you but not for us. Parking is an extra $75 added to the charge and the destination fee. Please do what we didn’t and read the fine print before selecting this hotel. The hotel is nice otherwise.
6
Christopher
20 Apr 2026
·
Stayed 1 night
Rude front desk staff except for one person. Free parking option wasn’t free, had to pay $75 a day to park. When simply asking a question about it, the staff had an attitude. Underage drinking was taking place. Security said it happens every year with the same group, and that their parents will put them up in the hotel and they couldn’t do anything about it. They broke door signs, pounded on our door and were extremely loud and disruptive. Security did nothing. Hotel staff did nothing.
Rude front desk staff except for one person. Free parking option wasn’t free, had to pay $75 a day to park. When simply asking a question about it, the staff had an attitude. Underage drinking was taking place. Security said it happens every year with the same group, and that their parents will put them up in the hotel and they couldn’t do anything about it. They broke door signs, pounded on our door and were extremely loud and disruptive. Security did nothing. Hotel staff did nothing.
8
Pawan
10 Apr 2026
·
Stayed 2 nights
Comfortable beds..
Comfortable beds..
301 East North Water Street, Streeterville, Chicago, Chicago (and vicinity), Illinois, United States of America
Location
With a stay at Sheraton Grand Chicago Riverwalk, you'll be centrally located in Chicago, a short 5-minute walk from Michigan Avenue and 10 minutes by foot from Millennium Park. This hotel is 0.7 mi (1.2 km) from Art Institute of Chicago and 0.8 mi (1.3 km) from 875 North Michigan Avenue.
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