Name: Holiday Inn Express & Suites Mitchell by IHG
Address: 810 East Spruce Street, Mitchell, South Dakota, United States of America, Mitchell, South Dakota, US
Price range: US$127–US$327 per night
Rating: 9.33

What guests think

At Holiday Inn Express & Suites Mitchell by IHG, travellers highlight friendly service, clean modern rooms with comfortable beds, and convenient access off the interstate, making it a reliable stop for families and road trippers.

The pool complex and large water slide are a draw, but guests repeatedly note slide closures or limited hours, occasional hot tub downtime, slippery wet floors, and strong chlorine. Noise from thin walls or nearby pool areas comes up in several stays, though many rooms are described as quiet. Breakfast is frequently praised for variety and biscuits and gravy, with a few comments about empty items or equipment not working. Expect a clean, comfortable stay with standout staff and family-friendly amenities, plus some variability around the pool features.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Family-friendly pool with a large water slide is a highlight, alongside a sizable gym and ample parking. Recurring issues include slide closures or limited hours, occasional hot tub outages, strong chlorine, and wet, slippery areas.

Related guest reviews

8

James

20 Jul 2024

·

Stayed 1 night

Hotel was a great location to explore the black hills with our kids, and grab a bite to eat in town, lots of options. We had a one bedroom two king suite, which was actually two rooms. Perfect for a family of 5. The breakfast was great, the back patio was nice to hang out after a long day exploring. Our only complaint is the pool chlorine was extremely high, made it unbearable to swim or sit and watch. My kids eyes were burning, and other guests said the same.

10

David

16 Oct 2024

·

Stayed 1 night

Great hotel. Quite and clean. Plenty of truck and trailer parking. Several dining options within walking distance. We will stay here again.

10

Andrew

10 Jul 2023

·

Stayed 1 night

Clean and nice. Nice pool area but the water slide was inoperable due to lack of employees.

10

Katie

22 Jul 2024

·

Stayed 1 night

It was obvious that this is a well-run hotel. The staff are organized and get their work done with pride. Very clean, friendly, comfortable. The pool was a bonus, but be aware that the water slide is only open from 5pm-9pm much to the dismay of my children when we arrived at 8:55.

6

Shane

17 Jul 2023

·

Stayed 1 night

Understaffed causing the pool slide to be closed. Very disappointing.

4

Susan

13 May 2025

·

Stayed 1 night

Rate seemed a bit high for property considering the juice machine did not work. The pancake maker was not available for patrons. Pool water everywhere on floors in elevators

6

Jason

5 Jul 2023

·

Stayed 1 night

When we first arrived, we were placed in a room that had a smell of old smoke or mildew. After talking with the front desk, they explained that we were accidentally placed in a room that was meant to remain empty for air purification. The person at the front desk did provide us with a new room, which was much better. The hotel pool is only 4 feet deep, the hot tub isn’t working and the large water slide is closed, which disappointed my son quite a bit.

10

Caroline

4 Jul 2023

·

Stayed 1 night

Super clean rooms, bedding, towels, very clean. Breakfast is better than Hampton Inn suites. Gym is huge, indoor pool much cleaner than Hampton Inn. Highly recommend this property.

10

Tamara

16 Aug 2025

·

Stayed 1 night

I love the water slide!!!

6

Marc

16 Jun 2024

·

Stayed 1 night

Our son fell and hit his head as the area between the lobby and the pool entry was wet

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms and facilities are regularly described as very clean and well maintained. A few guests reported odors or less-clean common areas, but most found housekeeping reliable.

Related guest reviews

10

Angela

31 May 2025

·

Stayed 1 night

Clean hotel and friendly staff.

6

Eric

19 May 2024

·

Stayed 1 night

From the moment we walked in to suite 212 it smelled like someone had just used the bathroom 2 seconds before we walked in the room and then further into the room the couch smelled like urine.

10

Emily

8 Jul 2025

·

Stayed 1 night

Clean and comfy beds!!

10

Sheryl

21 Aug 2023

·

Stayed 1 night

Super comfortable beds! Really clean!

10

Ella

27 Sept 2023

·

Stayed 1 night

Front staff was great very friendly . The room was clean quiet just great.

6

Jason

5 Jul 2023

·

Stayed 1 night

When we first arrived, we were placed in a room that had a smell of old smoke or mildew. After talking with the front desk, they explained that we were accidentally placed in a room that was meant to remain empty for air purification. The person at the front desk did provide us with a new room, which was much better. The hotel pool is only 4 feet deep, the hot tub isn’t working and the large water slide is closed, which disappointed my son quite a bit.

10

Wayne

24 Aug 2024

·

Stayed 1 night

Very well kept property. The room was clean had good smell. The pillows are the best. Breakfast was normal hotel breakfast,I usually don’t eat the breakfast at hotel s. I’ve been in every decent hotel in Mitchell. This one cost a little more but I continue to stay here. For the Cleanliness. They do a very good job.

6

N

2 Sept 2024

·

Stayed 1 night

The Holiday Inn offered easy access from the highway, and we felt safe during our stay. However, the check-in process was quite slow. I started my check-in first, but a gentleman who arrived later was processed much faster. It seemed like the staff member assisting him was efficient, while mine appeared disorganized and less attentive. On a positive note, my room was clean and comfortable. However, I did notice that the floors in the common areas near the elevator were not very clean, which detracted from the overall experience.

8

Jesse

1 Sept 2025

·

Stayed 1 night

The room was clean. Staff was friendly. I would love to see more dairy free options for breakfast.

10

Dan

2 Sept 2025

·

Stayed 1 night

Very clean and very friendly staff!! Excellent breakfast too!! Wish the pool was open later, but very nice Hotel overall !! Would stay there again!!

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, spacious, and generally comfortable with notably good beds. Some guests report noise from thin walls or upper floors and a few comfort issues like firm mattresses or uncomfortable sofa beds.

Related guest reviews

8

DEAN

14 Mar 2023

·

Stayed 1 night

Front desk was very helpful with information. Was on second floor but could hear people on the third floor walking about.

10

Rissie

31 Aug 2024

·

Stayed 1 night

Stopped overnight on our drive to the Black Hills. Hotel located right off highway in a safe area. Shopping and restaurants nearby. A Mexican restaurant we had been looking for turned out to be right behind our hotel. The beds were comfortable. The room and bathroom were very roomy. Only complaint was that the pillows needed more loft. All in all it was a very nice hotel.

10

James

11 Jul 2024

·

Stayed 1 night

Great place, the pull out sofa was very UNCOMFORTABLE. Otherwise great breakfast, comfy bed and pillows. Friendly staff.

10

Andrea

1 Oct 2023

·

Stayed 1 night

Really liked the modern touches like the lights around the mirror and USB chargers in rooms. Modern decor looks great. The beds are super comfy. Breakfast was great!

8

Jeri

28 Apr 2025

·

Stayed 1 night

I enjoyed my stay although I couldn’t turn the air conditioner down (live in Wyoming) and I could hear every sound through the thin walls. Other than that it was great!

10

eduardo

9 Jun 2025

·

Stayed 1 night

Updated property including carpet and room...

10

Timothy

18 Jun 2025

·

Stayed 1 night

I liked that it was quiet and the bed was comfortable.

6

Darren

26 Oct 2025

·

Stayed 3 nights

Great breakfast, beds were hard as a rock, very noisy, floors and walls are paper thin.

10

Elizabeth

4 Jun 2025

·

Stayed 1 night

My family of 6 stayed in a Suite with 2 queen beds and a pull out sofa bed. It was comfortable and the bathroom was clean. We tried out the pool and hot tub which were both great. We were late getting in so we thought we would only get 15 minutes in the pool but they didn't kick us out and we got an extra 10 minutes which was nice. The breakfast was good. It had options from cereal to eggs and bacon. There was a pancake maker but it either wasn't working or we couldn't figure it out. There were plenty of other options though. It was a good overnight stay for us.

10

Teresa

27 Jun 2024

·

Stayed 1 night

Spacious clean room.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, helpful, and proactive, with several shout-outs to front desk staff and exceptional support during a snowstorm. A few guests experienced slow or unhelpful check-in and difficulty reaching the desk.

Related guest reviews

10

Lynn

4 May 2025

·

Stayed 1 night

Aaron checked us in (and has previously, he recalled) and what a breath of fresh air after a long day of traveling! So friendly, helpful and nice. Property beautiful, room so clean and quiet, breakfast was amazing - will stay here each time we ride through!

8

Patricia

6 Jun 2025

·

Stayed 1 night

I left something in my room & could find no phone # that connected me to the desk. VERY INCONVENIENT.

6

Devon

12 Jul 2023

·

Stayed 2 nights

The hotel was great but one of the 'hospitality' front desk workers was pretty passive aggressive

10

Kathryn

4 Jan 2023

·

Stayed 1 night

We stopped at this exit unplanned due to the snow storm that hit. The interstate was closed all restaurants were closed. The hotel called around to multiple locations to see if they were open. The staff ended up cooking all guest breakfast for lunch. They made sure every one was warm and safe. They continued to check on road conditions. They went above and beyond for all the guest even tho they were stuck and tired missing their families. We are very grateful for the hotel staff.

10

Jeff

10 Nov 2025

·

Stayed 1 night

Great room, great staff. Dude who checked me in was Five Stars worthy by himself. Breakfast was also better than expected. While still being a Holiday Inn Express breakfast, the biscuits and gravy were top tier and the egg white omelette was delicious

10

Ernest

19 Jul 2025

·

Stayed 1 night

Aaron who was working the front desk was very friendly. And answered any questions we had

6

N

2 Sept 2024

·

Stayed 1 night

The Holiday Inn offered easy access from the highway, and we felt safe during our stay. However, the check-in process was quite slow. I started my check-in first, but a gentleman who arrived later was processed much faster. It seemed like the staff member assisting him was efficient, while mine appeared disorganized and less attentive. On a positive note, my room was clean and comfortable. However, I did notice that the floors in the common areas near the elevator were not very clean, which detracted from the overall experience.

10

Julie

29 Aug 2025

·

Stayed 1 night

Front desk staff welcoming and assisted with transportation options Attentive housekeeping staff

10

Missy

21 Apr 2025

·

Stayed 1 night

Staff was excellent and so was the property! Thank you so very much

6

Tamara

9 Jun 2025

·

Stayed 1 night

Room was fine. Room wasn’t ready when we arrived. Even tho it was after check in time. Guy at desk told us to come back in an hour or so. I had just had surgery and was traveling home and really needed to lay down. Disappointing.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Conveniently located just off the interstate in a safe area, with dining and shopping nearby (e.g., Cabela’s and Walmart). Easy access and parking make it a practical stop.

Related guest reviews

10

Rissie

31 Aug 2024

·

Stayed 1 night

Stopped overnight on our drive to the Black Hills. Hotel located right off highway in a safe area. Shopping and restaurants nearby. A Mexican restaurant we had been looking for turned out to be right behind our hotel. The beds were comfortable. The room and bathroom were very roomy. Only complaint was that the pillows needed more loft. All in all it was a very nice hotel.

10

David

16 Oct 2024

·

Stayed 1 night

Great hotel. Quite and clean. Plenty of truck and trailer parking. Several dining options within walking distance. We will stay here again.

8

Ann

8 Apr 2023

·

Stayed 1 night

Easily accessible from interstate

10

Ragnar

27 Jun 2023

·

Stayed 1 night

Beautiful surroundings with great little pond behind. Peaceful area with nice walking.

10

Eric

20 Jan 2025

·

Stayed 1 night

Location is super convenient to access the interstate. There are many nearby dining and shopping options. The rooms were clean, quiet, and comfortable.

10

Catherine

20 Aug 2024

·

Stayed 1 night

Very easy to get to from the road and near Walmart.

10

Susan

28 Aug 2025

·

Stayed 1 night

Nice hotel. Easy to get to

10

Katelyn

29 May 2025

·

Stayed 5 nights

We had a great stay here and definitely recommend. We were traveling with two small children and the room was spacious enough for a crib, breakfast had plenty of options and was delicious, pool was clean and the staff was so friendly the entire time. We never came across anyone who wasn’t smiling and asking how we were doing, if there was anything we needed, or stopping to say hello to the kids. We walked to cabelas and let the kids play around the pond our back. Beautiful area right in town. We will be back!

10

Lori

24 Aug 2024

·

Stayed 1 night

Quiet and clean. Close to a few shopping places.

10

Lindsey

1 Jun 2025

·

Stayed 1 night

Clean, easy to get to from the highway!

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast earns strong feedback for taste and variety, including biscuits and gravy and some gluten-free support. Occasional issues include empty items, equipment outages, or an isolated expired-milk report.

Related guest reviews

8

Theresa A.

18 Sept 2025

·

Stayed 1 night

Great breakfast options and soft pillows. But the water on the night we stayed had a bad odor.

10

Jessica

28 Aug 2025

·

Stayed 1 night

Great breakfast selection

10

Courtney

18 Apr 2025

·

Stayed 1 night

Gluten free breakfast options and the lady working even showed us the allergen and ingredient list!

4

Susan

13 May 2025

·

Stayed 1 night

Rate seemed a bit high for property considering the juice machine did not work. The pancake maker was not available for patrons. Pool water everywhere on floors in elevators

10

Katelyn

29 May 2025

·

Stayed 5 nights

We had a great stay here and definitely recommend. We were traveling with two small children and the room was spacious enough for a crib, breakfast had plenty of options and was delicious, pool was clean and the staff was so friendly the entire time. We never came across anyone who wasn’t smiling and asking how we were doing, if there was anything we needed, or stopping to say hello to the kids. We walked to cabelas and let the kids play around the pond our back. Beautiful area right in town. We will be back!

10

Jeff

10 Nov 2025

·

Stayed 1 night

Great room, great staff. Dude who checked me in was Five Stars worthy by himself. Breakfast was also better than expected. While still being a Holiday Inn Express breakfast, the biscuits and gravy were top tier and the egg white omelette was delicious

10

Chesney

20 May 2023

·

Stayed 1 night

Everything other than drinking expired milk!

6

Darren

26 Oct 2025

·

Stayed 3 nights

Great breakfast, beds were hard as a rock, very noisy, floors and walls are paper thin.

10

Susan

9 Sept 2023

·

Stayed 1 night

We were near the elevator, but never head a sound. Breakfast included many options and was great!

10

Jennifer

15 Feb 2023

·

Stayed 1 night

Very clean. Great breakfast!

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$129
February	US$147
March	US$128
April	US$141
May	US$155
June	US$202
July	US$200
August	US$220
September	US$206
October	US$223
November	US$175
December	US$136

Su	Mo	Tu	We	Th	Fr	Sa
				1 $152	2 $247	3 $247
4 $186	5 $263	6 $210	7 $205	8 $169	9 $222	10 $221
11 $156	12 $188	13 $193	14 $191	15 $215	16	17
18	19 $316	20 $223	21 $215	22 $242	23	24
25 $186	26 $185	27 $186	28 $214	29 $215	30 $211	31 $214

Holiday Inn Express & Suites Mitchell by IHG

Prices for Holiday Inn Express & Suites Mitchell by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

Suite, 1 King Bed, Accessible (Communications)

Suite, 2 Queen Beds, Accessible (Communications)

Suite, 1 King Bed with Sofa Bed, Accessible (Communications)

Suite, 2 Queen Beds

Suite, 1 King Bed

Guest reviews of Holiday Inn Express & Suites Mitchell by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express & Suites Mitchell by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $215	22 $213	23 $213	24 $232	25 $321	26 $327
27 $127	28 $170	29 $179	30 $191