Shanghai Hotel Holland

Breakfast was great, with a variety to choose from, sweet and salty. The bread was delicious.

Not sure why there are some negative reviews, we had an excellent stay. We stayed in a deluxe studio, and it was great. Very modern, everything we needed and more, comfy and huge bed, lovely bathroom, staff were very friendly, it was very quiet and nice and clean. This hotel deserves more than it's current rating of "Good"

Nice hotel, unfortuanately bad service. They started work with drills, hammering and sanding at 07.00 o'clock on saturday morning! At check in the girl made a mistake to tell us we already paid. I book a lot of hotels so I dont always know if I already paid or not. As soon as we were on the room she called us to tell about the misstake. We told her we would come down to pay because we were leaving somewhere in 30 minutes. She started hammering on our door after 20 minutes and threatening she should warn the manager if we did not pay immediately. Accusing us of being criminals or so. They have yet to learn a lot about customer services.

The room was not properly cleaned before we checked in. We found a quaterly-filled beer bottle in the wardrobe on our first night and on our last night, we discovered a brown stain on the part of the duvet at the end of the bed. It's hard to believe that housekeeping did not notice it while changing the duvet covers. We reported it to the front desk and they apologised. They gave us a single duvet and sheet to make do for the night. Also, most of their towels are so worn-out/thin which I believe should be retired. Management should pay attention to housekeeping and the cleanliness of the rooms. Aside that, their breakfast is very good and healthy. The staff are very helpful and friendly; commendable. They've also got lots of free parking.

The room is old and not very clean. The walls are not sound proof at all. We could hear people talking in their room next to us. What's worse, on the second night, the people in the room next to us had party and played loud music for the entire night. We could barely sleep.