Is parking available at the property?

Yes, free self-parking is available on-site.

What are the check-in and check-out times?

Check-in is at 16:00 and check-out is at 11:00. Early or late check-in/check-out availability and costs are not specified.

What accessibility features are available for guests with disabilities?

The property offers features such as elevators, wheelchair-accessible facilities, a pool hoist, and accessible paths of travel.

What is the location of the hotel in relation to key landmarks?

The hotel is located in Exton, in the business district, close to Exton Square Mall, King of Prussia Mall, Marsh Creek State Park, and Valley Forge National Historic Park.

Does the hotel have a swimming pool?

Yes, there is a seasonal outdoor pool available for guests.

Are children allowed at the hotel?

Children are allowed to stay at the hotel, but specific age policies for free stays are not mentioned.

Chester Hotel and Conference Center

What guests think

At Chester Hotel & Conference Center, reviews paint a mixed picture, with comfortable beds and budget pricing appreciated by some guests, but many pointing to dated rooms, spotty maintenance, cleanliness concerns, smoke or musty odors, and inconsistent service responsiveness.

Facilities like the pool receive both praise and criticism, with reports of missing bricks, limited towels, and occasional maintenance noise, while elevator reliability also drew complaints. The location is commonly described as convenient to routes, stores, and events. Expect a budget stay with variable upkeep and service; check your room promptly and request changes if needed.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool draws mixed feedback, from enjoyable to visibly worn, with towel shortages and occasional maintenance noise. Guests also report elevator issues across the property.

Related guest reviews

10

Linda

22 Jun 2025

·

Stayed 2 nights

Hotel staff were so kind and helpful. The pool area was awesome and it was a great experience.

4

DAVID

17 Sept 2025

·

Stayed 1 night

Only had metal stairway to second floor. Very difficult and dangerous for me at 85 yrs old. Rooms looked recently updated.

4

Paul

12 Aug 2025

·

Stayed 3 nights

The property needs much maintenance. Examples. The first room we were given, the rack for hanging up clothes was missing. A section of bricks edging the pool were missing. Bushes and shrubs around pool area are overgrown and need trimming. A laundry chute for used pool towels was padlocked and thus people just threw towels on the floor. Fresh towels for the pool were not refilled timely thus when we went to the pool there were no towels.

4

Cheryl

20 Oct 2024

·

Stayed 1 night

We were booked for a room with a queen sleeper couch. Our room had a chair. The ice machine on our floor was broke. The elevator was scared to use. And we had no hot water.

4

Mark

22 Jun 2025

·

Stayed 3 nights

The carpet in the hallways and rooms smells. The person at the desk tried to find a room, and after three tries, we found one that didn't smell quite as bad as the others. The breakfast for $10.00 was no bargain and was pretty sparse. The three pillows on the beds were so thin that they equalled one normal sized pillow. The television control didn't work unless you were six inches from the t.v.. The staff in general tried to be helpful, but were greatly hampered by the facility. Oh, and I also got stuck in one of the antique elevators, until a workman showed up to help. Fortunately, it was only a minute as the guy was already coming to work on it. A sign would have been nice. Place needs a total upgrade.

6

Nancy

8 Jul 2025

·

Stayed 3 nights

The lock on the outside door was broken.

2

Jeannette

18 Jul 2025

·

Stayed 1 night

The room was 91 degrees. We ran the AC at full power for 6 hours and the room only got down to 82 degrees. Pool is falling apart.

4

glenn

25 May 2025

·

Stayed 2 nights

Loud maintenance noises from pool area all day. No amenities. e.g soap was so small needed a microscope to see. Room not made up. 2 towels. Cramped space and no tables to put stuff. Heater was insanely loud. Couldn't call down to front desk. Positive: Room was clean. Beds reasonably comfortable.

4

Franz

21 Aug 2025

·

Stayed 3 nights

I had a 3 night stay, And the 1st night i killed a few roaches, morning of day 2, i killed some in the bathroom, Immediately i went to the front, and my room was changed once i expressed my issues. Second room had no roaches, but i didn't unpack !! The area is quiet, and the pool was the only highlight

6

Lorie

15 Dec 2024

·

Stayed 1 night

The desk clerk at check in was not friendly nor helpful. The room was old, the elevator dirty, and the hotel was okay for an emergency overnight.

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Cleanliness

Cleanliness is inconsistent: several guests report dirty or smelly rooms, stained carpets, pests, mold, and smoke odors, while others found their rooms clean.

Related guest reviews

4

Vicki

15 May 2025

·

Stayed 2 nights

The bed linens were clean and the beds were comfortable. The wallpaper was peeling off the walls in the bathroom. There was no exhaust fan and there was mold inside a matted, framed picture. The windows were filthy. The staff was very friendly. The operating (maintenance) certificate was missing in the elevator and in its place was a note saying to ask management if you would like to see it. It is supposed to be displayed in the elevator at all times.

10

ROBERT

8 Sept 2025

·

Stayed 1 night

the room was clean, Staff was friendly and they allowed pets to stay too!

2

Rocio

16 Jun 2025

·

Stayed 2 nights

So bad smell bad, dirty, smelled like raid they don’t change sheets, had pee in the bathroom towels smells food garlic, they charge 8.00 dollars for breakfast and on the website they say breakfast is included, the rooms have very old carpet old and smell bad had holes I need my money back i don’t stay in this hotel Horrible

2

Jamie

23 Jun 2024

·

Stayed 1 night

Entire hotel smells like cigarettes, Dirty sheets, deadbolt didn’t work. Turned the lights off and stopped looking around. Couldn’t get out of there quicker

2

Amber

8 Mar 2025

·

Stayed 2 nights

The hotel was, without a doubt, the most unsatisfactory place we have ever stayed. The sheets were stained, there was hair in the shower, a dead cockroach had crawled into a photo frame, and there was someone's old food under the bed, among other issues.

2

Jonathan

7 Sept 2025

·

Stayed 2 nights

Room had things growing in the fridge, water in shower never drained (took shower Saturday morning, water still there Sunday morning). Room was never cleaned and key was deactivated while i was out Saturday and had to get a new. Not worth the price

4

SEAMUS

23 Jun 2025

·

Stayed 1 night

Building old and dated. Musty smell in halls and rooms.

4

Franz

21 Aug 2025

·

Stayed 3 nights

I had a 3 night stay, And the 1st night i killed a few roaches, morning of day 2, i killed some in the bathroom, Immediately i went to the front, and my room was changed once i expressed my issues. Second room had no roaches, but i didn't unpack !! The area is quiet, and the pool was the only highlight

2

Steven M

22 Jun 2025

·

Stayed 2 nights

This dilapidated, dirty, smelly, property is NOT a 3 star property. The staff provide no customer service. No bar, no restaurant, breakfast is poor, no housekeeping during entire stay. Lamps broken in room. Shower barely worked.

4

Ebun

3 Jul 2025

·

Stayed 1 night

The rooms were dirty, the hallway had trash in it, the floors were sticky with visible dirt. The staff was super friendly.

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Rooms

Rooms are generally dated and worn, with recurring issues like weak or faulty A/C, broken fixtures, peeling wallpaper, and stained carpets, though many guests praised the comfortable beds and some noted spacious or quiet rooms.

Related guest reviews

8

Lauren

27 May 2025

·

Stayed 2 nights

The beds were firm. The rooms were quiet. The carpet was very stained and the toilets and tub were also very marked up

4

william

14 Jul 2025

·

Stayed 2 nights

Just a tired hotel, the shower diverter was broken making the shower very difficult to use, the bathroom door was shattered, the carpets felt like they haven't been cleaned since the hotel opened. There were no linens on blanket or pillows for the pull out couch, took 2 trips to the front desk to get them. The breakfast was decent and affordable.

2

Jeannette

18 Jul 2025

·

Stayed 1 night

The room was 91 degrees. We ran the AC at full power for 6 hours and the room only got down to 82 degrees. Pool is falling apart.

8

Kathryn

14 Jan 2024

·

Stayed 1 night

The beds are always comfortable

10

Darrell Sr

20 Jun 2025

·

Stayed 2 nights

The room was spacious and clean.

10

Jainice

22 Sept 2025

·

Stayed 1 night

The price and location and the space in the rooms

6

Michael

30 May 2024

·

Stayed 2 nights

Condition of rooms need to be improved…door knobs falling off, wallpaper falling off, popcorn ceilings deteriorating and pieces falling on the beds, etc.

8

Don

18 Apr 2024

·

Stayed 1 night

Spent little time in room, just to sleep. Room was comfortable.

8

Darlene

24 Oct 2025

·

Stayed 1 night

Check in was fine. When I got to my room, the bathroom smelled of smoke. I spoke to the front desk and he changed my room without hassle. The bed was comfortable for me and it was clean. I had trouble with the A/C unit and they tried to remedy the problem 3 times, but then I gave up and just went to bed. Overall, I would stay here again.

6

Anthony

30 Mar 2025

·

Stayed 1 night

Too many young people being loud at all hours

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Service

Service feedback is mixed: some highlight friendly, accommodating staff and quick room changes, while others report rude or unresponsive encounters, long waits for towels or maintenance, difficulty reaching the desk, and housekeeping only on request.

Related guest reviews

10

Sylwia

13 Oct 2024

·

Stayed 1 night

Great hotel for the money. When we arrived there was an issue with our room. This was immediately addressed by hotel staff and we were moved to new room. Worth the money for a quick stay.

10

Muhammad

19 Aug 2025

·

Stayed 1 night

Excellent service

2

Theodore

18 Sept 2025

·

Stayed 2 nights

Nice lobby. Check in guy had his head stuck in his cell phone - lousy greeting. Lots of broken stuff in the room. Not a single towell rack in the entire room. Lousy checkout, no one at the counter. Avoid

8

Karen

19 Apr 2025

·

Stayed 6 nights

Customer service was good, room service was on a ask if needed basis,you dont return to a room that has been refreshed. Convenience of location was good.

2

Dorothy

27 Feb 2024

·

Stayed 1 night

I have stayed in the hotel many times and recommended to others. That has stopped. Desk clerk rude. I booked 2 queen beds got 1 double bed for 2 people not related. Very unhappy will not go again. In the past 10 years I have probably stayed here many many times. I have a trip coming up not even considering this hotel. Worst experience ever this time. Many hotels in area need to find my new favorite place to give my money to.

6

Brittany

9 Nov 2025

·

Stayed 1 night

Man at front desk was not very welcoming. I asked for paper plates possibly no they dont have them asked for napkins they dont have those either

4

Melissa

12 Sept 2025

·

Stayed 1 night

We had a toilet clog and never had service come up we tried calling front dest over and hour about it and had my son report it as well however we had left because we needed facilities before attending our event .

6

Rebecca

21 Jan 2024

·

Stayed 2 nights

I got to the hotel around 1am. There was no staff at the counter. I called the hotel, knocked on the door, kept saying hello and each time was louder. There was no one there. It took about 20 minutes until a Winamp appeared from the back. Just to get into the room it took 15 minutes longer. I will not stay there again.

2

Jennifer

13 Oct 2025

·

Stayed 2 nights

Took 2 hours to get towels and could only get 3 towels and 2 wash clothes for a family of 5 then I was told wait till 9am the next morning

8

Tania

15 Sept 2025

·

Stayed 2 nights

I stayed two nights and it's was nice. The hotel was very accommodating when we needed extra pillows and things for the room. The rooms are a little dated but they keep it very nice and for the price I would stay again. Overall great stay!

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Location

Guests frequently note a convenient location near major routes, stores, and area events, with some mentioning quiet or safe surroundings.

Related guest reviews

10

tiffy

28 Nov 2023

·

Stayed 1 night

This is a hidden Jem. Staff is friendly, plenty of places to eat near and far. Rooms are clean, bathrooms too. Pool is the summer is good too. I will highly recommend.

10

Jacqueline

10 Jun 2024

·

Stayed 3 nights

Depends what you want. Rooms are older, older carpet, tubs older. Clean, friendly staff, fairly comfortable beds. Nice location. Great staff. Just don’t expect modern and you will be okay.

10

Connie

22 Feb 2024

·

Stayed 1 night

The lady at check was so pleasant and smiling. The room was clear and mostly quiet. Great place. Close to all major route. Easy to navigate around.

10

chandra

15 Jun 2025

·

Stayed 1 night

Great location only issues I had was we had to pay for breakfast..

8

Karen

19 Apr 2025

·

Stayed 6 nights

Customer service was good, room service was on a ask if needed basis,you dont return to a room that has been refreshed. Convenience of location was good.

10

Jonathan

30 May 2024

·

Stayed 3 nights

I liked that there were a lot of stores in the area

10

Jainice

22 Sept 2025

·

Stayed 1 night

The price and location and the space in the rooms

10

Christie

31 Aug 2025

·

Stayed 2 nights

Great proximity within everything we need. Had a great stay!

8

megan

27 May 2024

·

Stayed 2 nights

Pros: convenient location to soccer tournament, inexpensive, outdoor swimming pool with a beautiful hedge row of roses, fairly new renovated bar & lobby. Cons: stall cigarette smell everywhere especially the 2nd floor, staff is disorganized and unsure of basic things in area, only 2 towels availing a double room. Had to ask the front desk 4 different times and call to get 2 more towels. Shower curtain was torn and musty. Bed was not comfortable. Late checkout was not communicated to housekeeping (who still did not allow an additional towel).

8

Khamseng

18 Mar 2024

·

Stayed 1 night

Safe

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Dining

Breakfast is often paid rather than included, and feedback ranges from poor or sparse to decent; some guests reported days without the advertised continental option.

Related guest reviews

10

chandra

15 Jun 2025

·

Stayed 1 night

Great location only issues I had was we had to pay for breakfast..

2

Rocio

16 Jun 2025

·

Stayed 2 nights

So bad smell bad, dirty, smelled like raid they don’t change sheets, had pee in the bathroom towels smells food garlic, they charge 8.00 dollars for breakfast and on the website they say breakfast is included, the rooms have very old carpet old and smell bad had holes I need my money back i don’t stay in this hotel Horrible

4

Mark

22 Jun 2025

·

Stayed 3 nights

The carpet in the hallways and rooms smells. The person at the desk tried to find a room, and after three tries, we found one that didn't smell quite as bad as the others. The breakfast for $10.00 was no bargain and was pretty sparse. The three pillows on the beds were so thin that they equalled one normal sized pillow. The television control didn't work unless you were six inches from the t.v.. The staff in general tried to be helpful, but were greatly hampered by the facility. Oh, and I also got stuck in one of the antique elevators, until a workman showed up to help. Fortunately, it was only a minute as the guy was already coming to work on it. A sign would have been nice. Place needs a total upgrade.

4

william

14 Jul 2025

·

Stayed 2 nights

Just a tired hotel, the shower diverter was broken making the shower very difficult to use, the bathroom door was shattered, the carpets felt like they haven't been cleaned since the hotel opened. There were no linens on blanket or pillows for the pull out couch, took 2 trips to the front desk to get them. The breakfast was decent and affordable.

6

Kurt

17 Jun 2025

·

Stayed 1 night

Staff operating the breakfast area were not

8

Stephanie

6 Jul 2024

·

Stayed 1 night

Overall great stay in a very classic and traditional styled hotel. They didn’t have Continental breakfast on Monday or Tuesday which was the only it was drawback which was advertised

2

Steven M

22 Jun 2025

·

Stayed 2 nights

This dilapidated, dirty, smelly, property is NOT a 3 star property. The staff provide no customer service. No bar, no restaurant, breakfast is poor, no housekeeping during entire stay. Lamps broken in room. Shower barely worked.

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Chester Hotel and Conference Center

About this property

Location

Room options

Standard Single Room, 1 King Bed with Sofa Bed

2 Double Beds

2 Double Beds, Accessible

1 King Bed, Accessible

Double Double Room Single Use

Standard Single Room

Standard Single Room, 2 Double Beds

Double Two Double Beds

1 King Bed

1 Double Bed, Efficiency, Accessible

2 Double Beds

1 King Bed, Upgrade

1 King Bed

1 King Bed, Accessible

Efficiency 1 Double Bed, Accessible

Standard Single Room with 2 Double Beds

Guest reviews of Chester Hotel and Conference Center

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Chester Hotel and Conference Center

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5 $72	6 $68	7 $71	8 $73	9	10
11	12	13 $81	14	15	16	17
18 $70	19	20	21	22	23	24
25	26	27	28	29	30	31

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $78	4	5	6	7
8	9 $79	10	11	12 $66	13	14 $66
15	16 $66	17	18	19	20	21 $83
22	23	24	25	26	27	28
29	30