Name: Residence Inn by Marriott Alexandria Old Town South at Carlyle
Address: 2345 Mill Road, Eisenhower East, Alexandria, Virginia, United States of America, Alexandria, Alexandria City County, US
Price range: US$116–US$633 per night
Rating: 8.7

What guests think

At Residence Inn by Marriott Alexandria Old Town South at Carlyle, travelers praise friendly staff, spacious suites with kitchens, and a convenient, walkable location near Metro stations, while critiques target pricey parking, occasional hot water issues, and inconsistent bar/shuttle availability.

Breakfast is frequently described as good with plenty of choices, though a few guests found it inconsistent, sometimes scaled back or ending earlier than expected. Cleanliness is generally strong, but some reviews note maintenance or housekeeping lapses and occasional train noise. Expect a comfortable suite-style stay with a few operational hiccups to watch for.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is available but expensive and sometimes tight, with several guests reporting difficulty or issues; the shuttle and bar are present but their availability or hours can be inconsistent.

Related guest reviews

10

Darrell

16 Jul 2025

·

Stayed 8 nights

Parking is at a premium. They have a garage under the building, but they neglect to mention that they charge $40 per night to park. We picked this place so we could use the Metro because the station is close by and were not planning to use the car. They should at least posted the extra parking cost

8

James

22 Sept 2024

·

Stayed 3 nights

Overall, the property was very nice. The rooms and lobby were clean. The breakfast was good as well. Our only gripe was the hotel bar was closed all three nights due to someone calling out each night. About a 6 minute walk to the Eisenhower Line (Yellow), so it was convenient to get into DC.

8

Anthony

15 Jul 2024

·

Stayed 2 nights

The hotel beds were very comfortable and clean. Great breakfast. Parking was tough unless you paid the hotel $40 a night. There are other laces within walking distance for $8 night.

8

Alyssa

12 Jul 2024

·

Stayed 9 nights

Room is decent and met our needs. Kitchenette is great. Had to ask for replacement for toilet paper, soap, dishwasher detergent, etc multiple times. Staff was very friendly during all interactions. Shuttle service was great but rarely available. I suggest that the rooms should be better stocked if housekeeping is only coming every 3rd day. All in all, I would stay here again and would recommend to others, especially families.

10

Candice

4 Jul 2024

·

Stayed 1 night

Very nice clean. Receptionist is nice friendly area very nice. Parking is limited and charge is 40$ a day

2

Angelica

16 Apr 2024

·

Stayed 2 nights

My car was severely damaged because the parking garage that is connected to the property is not in compliance. There was no indicator beam to see where to turn (since it’s a two way ramp) and ripped my entire side of my car from front to back. And of course, i have to pay for it since i signed for my car to be damaged because of hotel negligence. Yay.

8

Reginald

10 Apr 2024

·

Stayed 4 nights

The location was great Just that when i checked in I was not very impressed with the guy who checked me in The next day morning he was there and didnt know about the area It was disappointing But the rest of the staff were great The bar man was the best feature of the hotel he was friendly and welcoming He should probably train the guy who checked me in

10

Jayde

5 Apr 2024

·

Stayed 2 nights

Everything was great! Front desk was helpful, the shuttle was great, easily walkable to 2 different metro stations that made getting into DC or to the airport super easy! I would definitely stay here again.

8

James

12 Nov 2023

·

Stayed 1 night

Excellent clean and spacious property with an amazing breakfast. Parking, not so much. We returned at 10:30 after a performance at MGM Casino and there was no parking. 3 cars trapped on 3rd level and very difficult to get back out due to very tight areas. Looked for parking for 30 minutes outside in the dark and ended up outside on a street. Paid $32 for this privilege. Not fun.

4

Kathia

19 Aug 2023

·

Stayed 1 night

Was not aware or overnight parking fee of 32$ US.....

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Cleanliness

Most reviewers found rooms and common areas very clean; however, a few reported lapses such as missed supplies or dirty towels, and housekeeping is not daily.

Related guest reviews

10

Donna

24 Oct 2025

·

Stayed 2 nights

Clean room, check in staff was wonderful

10

Ariele

28 Sept 2025

·

Stayed 2 nights

Clean room staff was very friendly

4

carol

8 Apr 2025

·

Stayed 1 night

the hotel is very old - you can tell that maintenance is not a top priority. the bathroom has dirt on the floor, actually the entire floor in the room was covered with sand - I was on the 12 floor. the paint on the outside railings are in desperate of need of painting, the door both interior and exterior are in need of painting. the caulking in the bathroom shower is black and needs replacing. there was a peanut on the floor in the bathroom upon check-in. There were no towels in the room, no toilet paper and no small soaps and lotions. the room needs some type of coffee table it the living room area. Perhaps small carpets near the beds or front door to assist with tracking in loose dirt/sand into the room. Housekeeping is only every 3 days. The kitchen draw with the utensils was not cleaned out - had drops of what looked like syrup with the spoons. The management should look at reworking the budget to see where they can do some capital improvements to bring up the quality of the rooms.

10

Maria Grazia

23 Feb 2025

·

Stayed 3 nights

I had a pleasant stay at the Residence Inn. The studio was clean and spacious. The breakfast was quite good. I just wish there were some close restaurants for dinner.

10

Eric

6 Oct 2024

·

Stayed 1 night

Friendly staff. Very clean. Nicely maintained. Great location.

10

Charron

11 Sept 2024

·

Stayed 1 night

Quiet area.. Clean rooms staff was wonderful!

4

Michel

11 Aug 2024

·

Stayed 3 nights

Room service is every other day. On my second day, bed was made , But No soap Coffee cups in the sink not washed Coffee supplies not replace Hotel room shows age in the bathroom

8

Maeghan

28 Dec 2023

·

Stayed 5 nights

This place was an overall nice find! Very budget friendly, and they have a good variety of selections included with their free breakfast. Be sure to inspect the towels provided when you first get to your room - our towels were not clean when we got there, but after speaking to the front desk they upgraded our room and gave us a free bottle of wine. It’s a nice place to stay when you’re on a budget. Staff is very friendly and helpful!

10

Darrius

22 Oct 2023

·

Stayed 2 nights

Beautiful hotel. Very clean and pleasant staff.

2

Tyra

13 May 2023

·

Stayed 1 night

The hotel had roaches and when I complained I was treated as if I was trash.

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and comfortable with in-room kitchens, and many guests found them quiet; some reported hot water inconsistency, occasional train noise, dated fittings, or uncomfortable sofa beds.

Related guest reviews

4

Brent

21 Jun 2025

·

Stayed 4 nights

$42 per night for parking. An elevated train 100 feet from the window

10

Nicole

14 Jun 2025

·

Stayed 6 nights

We had a great stay! Very convenient to the metro. Lots of space in the room and having a kitchen is so helpful. We will definitely be back!

6

Thomas

21 May 2025

·

Stayed 6 nights

The water temperature on the 4th floor was totally unpredictable. Showers started hot, then without warning turned ice cold. I would hope this isn't a building-wide issue. As far as convenience, close to grocery and Metro, which is definitely a solid for traveling with an infant. Beware: $40/night parking fee!

6

Jo-An

19 Apr 2025

·

Stayed 3 nights

The water was not hot. Was taking cold showers.

10

Brenden

20 Nov 2024

·

Stayed 4 nights

Great location, spacious room, good breakfast.

10

Kristen

31 Oct 2024

·

Stayed 4 nights

It was a nice stay. My only complaint was how slow the wifi was and my data wasn’t working well in my room.

8

Christy

13 Jul 2024

·

Stayed 3 nights

The rooms should not be sold as sleeps 4 people because the sofa bed is extremely uncomfortable and could barely fit 2 kids. The king size bed was also extremely small for a king bed. We did not get much rest on our trip.

10

Mary Lou

12 Jul 2024

·

Stayed 7 nights

Our suite was a very comfortable size and I liked the layout. Comfortable bed and great shower. Good options for lighting.

6

Alan

6 Jun 2024

·

Stayed 4 nights

Spacious, comfortable rooms, if a bit tired. Staff are helpful and friendly. Breakfast is included, but it is poor. There is little to enjoy, and everything is throwaway - plates, cutlery, cups. With a better and more eco-friendly breakfast, this could be a very nice hotel.

10

Alfred

27 Aug 2023

·

Stayed 3 nights

building looks fairly new, room was great, very close to subway, staff was fine, breakfast was good, not close to downtown walked to subway in 4 minutes, some cafes and supermarkets close by, area looks great and room even has a small kitchen.

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Service

Service is frequently praised as friendly and accommodating, with smooth check in and helpful staff; however, some guests reported inconsistent responses and billing or deposit-hold issues or delays.

Related guest reviews

8

Keni

12 Nov 2025

·

Stayed 5 nights

Attentive and courteous staff. Comfortable rooms. Great location.

6

JOHN

22 Jul 2025

·

Stayed 1 night

We got a charge of $128.50 for no reason after check out on July 14th. The hotel first said it was a hold for seucrity/incidental charge and will be reversed. Then it became a real posted charge in our credit card. Called the hotel multiple times, and even went there in person, the front desk person couldn't explain what it was for. After waiting for a long while I was told it would be refunded. So far refund is still not issued per our credit card representative, we had to dispute the charge.

6

shawn

25 May 2025

·

Stayed 1 night

Our a $250 hold on my card when they said it was $100

10

Tyairra

3 Feb 2025

·

Stayed 1 night

Front desk agents so nice and helpful

10

Janis Ruth

20 Oct 2024

·

Stayed 5 nights

They were overbooked, and my family and I had to stay elsewhere for the first 2 nights. It took a lot of time to rearrange accommodation and vacation plans that we missed some of the activities we had planned to see and do in the area. Once we checked in, the room was clean and the hotel staff was friendly.

10

Latrina

5 Jul 2024

·

Stayed 3 nights

The Staff was EXCELLENT: Monic (Shuttle Driver) Thomas (Shuttle Driver) Jose' (Bartender) Taylor (Front Desk) were all exceptional and extremely helpful!

10

Ray

3 Apr 2024

·

Stayed 1 night

Check in was seamless and the staff was extremely friendly and helpful. We had a home emergency and they us feel at peace and calm.

10

Tatanisha

14 Jan 2024

·

Stayed 2 nights

The staff was very professional and went above and beyond to ensure my family and I were treated with kindness. They made us laugh and they understand our needs.

2

Tyra

30 Jul 2023

·

Stayed 1 night

Every time I stay here the manager Sherry gives us a hard time. I watched 3 separate guests come up to the front desk with a normal request and she gave everyone a difficult time. She went as far as to tell the guest that she was going to call the police on him after she was totally wrong and at fault. She doesn’t know how to operate the software so she couldn’t see my paid in full reservation and even though I asked for a early check in. She held us up for two and a half hours. I’ve had to complain about her and be refunded my last time here. I love Marriott and only stay with Marriott. As a Titanium member you have certain perks that should just be offered by the front desk staff. She is the person looking for the reason to say No! She needs a new profession. I take a course Marriott created called the Ritz Carlton Experience, it is about providing an exceptional experience. Never received anything like that from them! Nice hotel poor manager. Kim was able to address one of my concerns and escalate it to upper management. She was great!

8

Kevin

9 Apr 2023

·

Stayed 2 nights

The hotel was amazing. The only challenging part was I arrived at 4am, and no one was at the front desk and I kept buzzing to try and get inside, as the front doors were locked. After 5 mins I decided to call the hotel number, which then got someone to open the doors for me

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Location

Widely praised as walkable and safe, with easy access to two Metro stations, Old Town Alexandria, groceries, and straightforward trips into Washington, DC.

Related guest reviews

10

Dennis

12 Oct 2025

·

Stayed 3 nights

The room was clean and quiet. Breakfast was very good with a little variety from day to day. Staff were friendly and helpful. Easy walk to Metro for trips into DC.

10

Milton

12 Jul 2025

·

Stayed 3 nights

The metro train was conveniently located and was extremely quiet. Cooties to the contruction/windows of the building.

10

Naira

12 Apr 2025

·

Stayed 1 night

Great location that’s right in the middle of DMV. You’re not far from DC or Baltimore! The receptionists were very friendly. Check in and check out was a breeze.

10

Valeria Gonzalez

21 Nov 2024

·

Stayed 7 nights

Loved the breakfast! Good location, near everything! 2 metro stations near by and you can walk to Old Town

10

Brenden

20 Nov 2024

·

Stayed 4 nights

Great location, spacious room, good breakfast.

10

Susan

10 May 2024

·

Stayed 3 nights

Beautiful hotel with friendly and helpful staff. I loved having the ability to walk from the hotel down to Old Town. Conveniently located close to the metro station as well.

8

Rose

29 Mar 2024

·

Stayed 4 nights

Great location

10

Alice

26 Jan 2024

·

Stayed 1 night

Very close proximity to major activity area (Old Town Alexandria) but separate enough for quiet tranquil experience

10

Wayne

17 Oct 2023

·

Stayed 3 nights

Great stay for 3 nights. Nice, safe area. Good breakfast. Clean and well maintained. Several eating options nearby. Quick 2 block walk to the Metro Yellow line, 10 min to the airport or 20 min to the Mall. Much cheaper than staying downtown and 2-3x the room size. Will stay there again with any return to DC!

10

Mark

3 May 2023

·

Stayed 4 nights

Really enjoyed my stay here at the Residence Inn. It was close to the Metro station and within easy walking distance of a number of fine restaurants. The area around the hotel was nice and well kept up.

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Dining

Breakfast draws frequent praise for being hot, generous, and varied; a few guests found items mediocre, coffee weak, or weekday offerings reduced. The on-site bar exists, but hours can be limited or closures occur.

Related guest reviews

10

Dennis

12 Oct 2025

·

Stayed 3 nights

The room was clean and quiet. Breakfast was very good with a little variety from day to day. Staff were friendly and helpful. Easy walk to Metro for trips into DC.

10

Michael

7 Jun 2025

·

Stayed 4 nights

Amazing! Conveniently located between two metro stops and grocery store/drug store/restaurants nearby. Breakfast was excellent! Staff was thoughtful and helpful. 5/5 all the way!

10

Pablo

24 Apr 2025

·

Stayed 1 night

Excellent room, service, delicious breakfast

10

Susan

30 Sept 2024

·

Stayed 1 night

Immaculate room. Fantastic continental breakfast!

8

James

22 Sept 2024

·

Stayed 3 nights

Overall, the property was very nice. The rooms and lobby were clean. The breakfast was good as well. Our only gripe was the hotel bar was closed all three nights due to someone calling out each night. About a 6 minute walk to the Eisenhower Line (Yellow), so it was convenient to get into DC.

8

Paul

4 Sept 2024

·

Stayed 3 nights

Great three night stay here, it’s a little walk from the nearest metro station but no major trouble. The soundproofing of the room we stayed in was excellent, so no complaints about noise. Complimentary breakfast was great at the weekend, but disappointing to see it scaled back on Monday. The chap on the front desk was a real credit to the organisation, very friendly, helpful and professional.

10

Judy

3 Sept 2024

·

Stayed 3 nights

I like the cleanliness of the hotel, staff are very accommodating and friendly and the breakfast is good and replenished consistently.

10

Robert

8 Jul 2024

·

Stayed 10 nights

Very nice, comfortable, clean hotel in a great location with a few minor nits. The store/gift shop was almost bare and the morning free breakfast was cold and mediocre at best. Staff was attentive and helpful. Rooms were well designed and functional.

6

Alan

6 Jun 2024

·

Stayed 4 nights

Spacious, comfortable rooms, if a bit tired. Staff are helpful and friendly. Breakfast is included, but it is poor. There is little to enjoy, and everything is throwaway - plates, cutlery, cups. With a better and more eco-friendly breakfast, this could be a very nice hotel.

10

Franziska

13 Nov 2023

·

Stayed 2 nights

Great location! Great Team! Good selection for breakfast! Easy parking in and around the hotel!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$142
February	US$141
March	US$209
April	US$231
May	US$232
June	US$235
July	US$192
August	US$164
September	US$199
October	US$206
November	US$142
December	US$140

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $633	17 $142	18 $136	19 $143
20 $139	21 $211	22 $277	23 $277	24 $211	25 $155	26 $158
27 $140	28 $190	29 $234	30 $277

Su	Mo	Tu	We	Th	Fr	Sa
				1 $170	2 $130	3 $134
4 $145	5 $211	6 $277	7 $277	8 $206	9 $181	10 $211
11 $159	12 $205	13 $277	14 $277	15 $211	16 $147	17 $211
18 $130	19 $211	20 $270	21 $244	22 $170	23 $158	24 $198
25 $136	26 $198	27 $259	28 $261	29 $155	30 $116	31 $144

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Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed with Sofa Bed

Studio, 1 King Bed with Sofa Bed (Mobility Hearing Accessible, Tub)

Studio, 1 King Bed with Sofa Bed (Mobility Accessible, Tub)

Suite, 2 Bedrooms

Studio, 1 King Bed with Sofa Bed (Mobility Hearing Access, Roll-In Shower)

Studio, 1 King Bed with Sofa Bed (Hearing Accessible)

Suite, 1 Bedroom

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Residence Inn by Marriott Alexandria Old Town South at Carlyle

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