Name: Candlewood Suites South Bend Airport by IHG
Address: 3916 Lincolnway West, South Bend, Indiana, United States of America, South Bend, Indiana, US
Price range: US$117–US$546 per night
Rating: 7.95

What guests think

At Candlewood Suites South Bend Airport by IHG, guests praise the convenient airport location and spacious, practical rooms, and many note friendly staff, but recurring complaints cite cigarette or marijuana odors, occasional housekeeping lapses, and some service or reservation issues.

Multiple reviewers mention an extended-stay clientele, including contractors, which shapes the property's feel. It's also practical for Notre Dame visits, while a few guests reported panhandling or encountering non-guests in common areas. Expect an extended-stay property with comfortable rooms but inconsistent cleanliness and service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Not enough information in reviews.

Related guest reviews

6

Mary

10 Mar 2022

·

Stayed 1 night

People were panhandling at the Hotel. I am disabled. There were no signs designating disability parking. On the ground there were faded blue painted wheelchairs indicating that it appeared to be “handicapped parking” there were no signs no posts to indicate the spot in front was in fact for handicapped. The cars that were parked in those spots none of them had placards and I don’t blame the people parking in those spots, there just wasn’t any signage. Last night we stayed at the LaCrosse WI, plenty of parking for all, the rooms were immaculate and the staff at LaCrosse were very kind. We continue to use Candlewood, but will never return to the South Bend site I didn’t feel safe and the parking was not acceptable.

6

Eileen

25 Sept 2023

·

Stayed 2 nights

Convenient location for visiting Notre dame university. Room clean, big and adequate. Did not like the stronge smell of chlorine in lobby area from laundry. Thought price of room expensive considering they only clean rooms once a week (did not know this without asking).

10

MICHAEL

22 Dec 2024

·

Everything in the room was clean and fully functional. The bed has a pillow top and was very comfortable. The gym had a good assortment of dumbbells, up to 50 lbs, and is colocated with the laundry room which was convenient.

8

Bernard

29 Dec 2024

·

Stayed 1 night

The stay was pleasant, however there could provide more free amenities.

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Cleanliness

Many guests found rooms clean and well maintained, but multiple reviews report strong cigarette or marijuana odors in halls and rooms. Housekeeping can be inconsistent, with occasional missed cleaning, debris found, and a weekly service schedule noted.

Related guest reviews

8

Patricia

16 Nov 2025

·

Stayed 2 nights

It was very clean. The staff was nice. The only problem is that someone was definitely smoking Friday night and it was hard to sleep with. The smell of pot

2

Carnell

4 Jun 2022

·

Stayed 1 night

Management was horrible when I checked in the room smelled the bathroom was nasty as if it hadn’t been cleaned at all , when confronted the manger about it he shrugged his shoulders and the front desk clerk had to come clean it. 10/10 would never recommend

2

Steven

8 Sept 2025

·

Stayed 2 nights

Do not stay here. Rooms/ hallways reek of cigarettes . 3/4 of the individuals staying there seem to be “long-term” which you can tell. Staff sleeping at front desk (literally). Absolutely terrible . Couldn’t wait to get home and shower

6

Eileen

25 Sept 2023

·

Stayed 2 nights

Convenient location for visiting Notre dame university. Room clean, big and adequate. Did not like the stronge smell of chlorine in lobby area from laundry. Thought price of room expensive considering they only clean rooms once a week (did not know this without asking).

10

Patricia

23 Mar 2022

·

Stayed 2 nights

Staff was very friendly, bed was comfortable and the room was clean.

8

Jerry

30 Nov 2025

·

Stayed 1 night

Clean room. Great location to airport. Friendly staff.

10

MICHAEL

22 Dec 2024

·

Everything in the room was clean and fully functional. The bed has a pillow top and was very comfortable. The gym had a good assortment of dumbbells, up to 50 lbs, and is colocated with the laundry room which was convenient.

6

Jami

9 May 2022

·

Stayed 2 nights

The staff was nice. Saturday was a bit a mess as they where super busy due to the concert. The rooms were okay, housekeeping was not a strong point. We moved chairs and found food under them. I would have expected a little more with the price we paid. It appears that there are a lot of regular guest, I am guessing from construction/ electrical type workers.

2

Ching Yee

26 Jul 2022

·

Stayed 8 nights

I meet a homeless person in the lobby on the night I check in. Found many construction workers and Amazon guy went into the pantry to get coffee in the morning. That’s why there are many construction truck parked in the parking lot and leave early in the morning. Probably they are living in Candlewood. My friend checked in and open the room and found a woman living on the same room. They have to change room twice at the late arrival at 12:00am. It was so ridiculous!! Another friend found death cockroach inside bathroom! I will never come back Candlewood in South bend . It is the worst place I stayed in my life! Don’t go!

2

Steven

8 Sept 2025

·

Stayed 2 nights

Absolutely terrible. 3/4 seems to be “long-term” stays which you can tell . Got to my floor and whole entire floor reeked of cigarette smoke. Walked into my room and the same . Asked if this was non smoking and individual responded “supposed to be”. I said well maybe it’s the people that are sitting out front all smoking, flowing through the AC/ half the windows are open too and was told that doesn’t happen (saw it frequently ) . If I wasn’t there for a 36 hour trip I would’ve booked something else and got out of there . Went to go check out and the girl at the front desk was sleeping in the chair at 6am. Probably the worst hotel I’ve ever stayed at

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Rooms

Rooms are spacious and practical with comfortable beds, and several guests said everything worked as expected. Some also appreciated quiet hallways.

Related guest reviews

10

Wing

6 Aug 2025

·

Stayed 2 nights

You can find everything you need inside the unit. I feel like I can live there for months !! The room is huge and very well designed. very practical.

10

Mark

9 May 2022

·

Stayed 1 night

Had everything we needed for a comfortable stay. Thank you

10

Roger

19 Jun 2022

·

Stayed 8 nights

Nice comfortable stay

8

James T

10 Sept 2024

·

Stayed 1 night

First time here, frequent visitor to South Bend. Nice Bed, and a quiet hallway.

10

Brenda

16 May 2024

·

Stayed 5 nights

Close to SBN airport. Spacious room with amenities, room and property and well maintained

6

Eileen

25 Sept 2023

·

Stayed 2 nights

Convenient location for visiting Notre dame university. Room clean, big and adequate. Did not like the stronge smell of chlorine in lobby area from laundry. Thought price of room expensive considering they only clean rooms once a week (did not know this without asking).

10

Patricia

23 Mar 2022

·

Stayed 2 nights

Staff was very friendly, bed was comfortable and the room was clean.

8

Jerry

30 Nov 2025

·

Stayed 1 night

Clean room. Great location to airport. Friendly staff.

10

MICHAEL

22 Dec 2024

·

Everything in the room was clean and fully functional. The bed has a pillow top and was very comfortable. The gym had a good assortment of dumbbells, up to 50 lbs, and is colocated with the laundry room which was convenient.

10

Rolanda

21 Nov 2024

·

Stayed 8 nights

I have no complaints about the hotel itself, but I do have a complaint about the room's advertising. I paid for the 1 bedroom suite with a queen-sized bed and a let-out sofa. When I arrived, I was told that they no longer had those accommodations. If it’s not available, it should not be advised as an option. The hotel staff apologized for the inconvenience and did their best to make it right.

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Service

Staff are often described as friendly and helpful. However, multiple reviews cite issues such as a sleeping front-desk attendant, overbooking or incorrect room assignments, and poor responses to cleanliness problems.

Related guest reviews

2

Carnell

4 Jun 2022

·

Stayed 1 night

Management was horrible when I checked in the room smelled the bathroom was nasty as if it hadn’t been cleaned at all , when confronted the manger about it he shrugged his shoulders and the front desk clerk had to come clean it. 10/10 would never recommend

10

Maurice

13 Jan 2025

·

Stayed 1 night

Hospitality was outstanding.

2

Steven

8 Sept 2025

·

Stayed 2 nights

Do not stay here. Rooms/ hallways reek of cigarettes . 3/4 of the individuals staying there seem to be “long-term” which you can tell. Staff sleeping at front desk (literally). Absolutely terrible . Couldn’t wait to get home and shower

2

Jennifer

26 Jun 2022

·

Stayed 1 night

At the last minute they cancelled our reservation!! Overbooked!! I had reservation for 1 year. I know it was a cheaper rate than what they could get Because of billy Joel concert! Shame on you!!!

10

kathy

28 Jan 2024

·

Stayed 1 night

Whenever I’m in South Bend I stay at candlewood, it’s close to my moms. It’s always clean, the employees are always friendly.

8

Jerry

30 Nov 2025

·

Stayed 1 night

Clean room. Great location to airport. Friendly staff.

10

Rolanda

21 Nov 2024

·

Stayed 8 nights

I have no complaints about the hotel itself, but I do have a complaint about the room's advertising. I paid for the 1 bedroom suite with a queen-sized bed and a let-out sofa. When I arrived, I was told that they no longer had those accommodations. If it’s not available, it should not be advised as an option. The hotel staff apologized for the inconvenience and did their best to make it right.

10

kathryn

26 Nov 2023

·

Stayed 2 nights

I visit my mom in south bend once a month and I stay here every time because I know it’s clean and the employees are helpful and friendly.

2

Ching Yee

26 Jul 2022

·

Stayed 8 nights

I meet a homeless person in the lobby on the night I check in. Found many construction workers and Amazon guy went into the pantry to get coffee in the morning. That’s why there are many construction truck parked in the parking lot and leave early in the morning. Probably they are living in Candlewood. My friend checked in and open the room and found a woman living on the same room. They have to change room twice at the late arrival at 12:00am. It was so ridiculous!! Another friend found death cockroach inside bathroom! I will never come back Candlewood in South bend . It is the worst place I stayed in my life! Don’t go!

2

Steven

8 Sept 2025

·

Stayed 2 nights

Absolutely terrible. 3/4 seems to be “long-term” stays which you can tell . Got to my floor and whole entire floor reeked of cigarette smoke. Walked into my room and the same . Asked if this was non smoking and individual responded “supposed to be”. I said well maybe it’s the people that are sitting out front all smoking, flowing through the AC/ half the windows are open too and was told that doesn’t happen (saw it frequently ) . If I wasn’t there for a 36 hour trip I would’ve booked something else and got out of there . Went to go check out and the girl at the front desk was sleeping in the chair at 6am. Probably the worst hotel I’ve ever stayed at

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Location

Very convenient to South Bend International Airport and practical for Notre Dame visits. A few guests mentioned panhandling or encountering non-guests in common areas.

Related guest reviews

6

Mary

10 Mar 2022

·

Stayed 1 night

People were panhandling at the Hotel. I am disabled. There were no signs designating disability parking. On the ground there were faded blue painted wheelchairs indicating that it appeared to be “handicapped parking” there were no signs no posts to indicate the spot in front was in fact for handicapped. The cars that were parked in those spots none of them had placards and I don’t blame the people parking in those spots, there just wasn’t any signage. Last night we stayed at the LaCrosse WI, plenty of parking for all, the rooms were immaculate and the staff at LaCrosse were very kind. We continue to use Candlewood, but will never return to the South Bend site I didn’t feel safe and the parking was not acceptable.

10

Brenda

16 May 2024

·

Stayed 5 nights

Close to SBN airport. Spacious room with amenities, room and property and well maintained

6

Eileen

25 Sept 2023

·

Stayed 2 nights

Convenient location for visiting Notre dame university. Room clean, big and adequate. Did not like the stronge smell of chlorine in lobby area from laundry. Thought price of room expensive considering they only clean rooms once a week (did not know this without asking).

8

Jerry

30 Nov 2025

·

Stayed 1 night

Clean room. Great location to airport. Friendly staff.

2

Ching Yee

26 Jul 2022

·

Stayed 8 nights

I meet a homeless person in the lobby on the night I check in. Found many construction workers and Amazon guy went into the pantry to get coffee in the morning. That’s why there are many construction truck parked in the parking lot and leave early in the morning. Probably they are living in Candlewood. My friend checked in and open the room and found a woman living on the same room. They have to change room twice at the late arrival at 12:00am. It was so ridiculous!! Another friend found death cockroach inside bathroom! I will never come back Candlewood in South bend . It is the worst place I stayed in my life! Don’t go!

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Dining

Not enough information in reviews.

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Month	Average price
January	US$139
February	US$141
March	US$133
April	US$159
May	US$196
June	US$152
July	US$167
August	US$142
September	US$193
October	US$184
November	US$159
December	US$121

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $151	17 $212	18 $466	19 $401
20 $144	21 $136	22 $129	23 $136	24 $136	25 $173	26 $177
27 $129	28 $144	29 $136	30 $129

Su	Mo	Tu	We	Th	Fr	Sa
				1 $212	2 $179	3 $175
4 $121	5 $121	6 $124	7 $139	8 $204	9 $546	10
11 $132	12 $139	13 $142	14 $136	15 $136	16 $164	17 $164
18 $117	19 $129	20 $139	21 $136	22 $129	23 $162	24 $155
25 $132	26 $124	27 $139	28 $159	29 $136	30 $160	31 $151

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Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom

Studio Suite, 1 King Bed, Accessible (Communications, Mobility)

Suite, 1 Bedroom, Accessible (Mobility)

Studio Suite

Studio Suite, 1 King Bed, Accessible (Mobility Accessible)

Studio Suite, 2 Queen Beds

Studio Suite, 1 King Bed

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Candlewood Suites South Bend Airport by IHG

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