Name: The Grosvenor Plymouth
Address: 7-11 Elliot St, The Hoe, Barbican, Plymouth, England, United Kingdom, Plymouth, England, GB
Price range: US$64–US$113 per night
Rating: 8.5

What guests think

At The Grosvenor Plymouth, travellers consistently praise the friendly, accommodating staff and convenient location by the Hoe, while noting basic facilities with no lift and limited on-site parking that can require street permits or paid public car parks.

Breakfast is widely praised for tasty, cooked to order options and a good range of cereals, pastries and hot dishes, though a few comments mention weak coffee or occasional inconsistencies. Rooms vary from spacious and comfortable to small or dated, with some reports of thin walls, creaky floors, and soft or squeaky mattresses. Cleanliness is generally high, but a few guests note maintenance niggles such as tired bathrooms, leaks or missed dust. Overall, a friendly, good value base with character, best suited to travellers comfortable with stairs and flexible about parking.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic. There is no lift, and on-site parking is very limited; many guests use street permits or nearby paid car parks.

Related guest reviews

8

Gordon

12 Sept 2025

·

Stayed 2 nights

Close to Plymouth Hoe and not to far from city centre. Parking is not really possible on the roads. You have to use the public car park which is not cheap.

8

Rakhee

20 May 2025

·

Stayed 1 night

First the staff at this hotel were super helpful providing clear instructions for our late check in and ensured we knew we could contact them if we had any issues with check in. Free parking is limited but we found on street parking nearby. Location is nice and quiet, a couple minutes walk from Plymouth hoe which was lovely to go and grab some brekkie from in the morning with a nice view. Whilst we didn't feel the need to bring this to our attention, the room is dated especially the bathroom which is need of some tlc (sink is cracked and needs replacing, not just pollyfiller).

8

Julie

6 Aug 2023

·

Stayed 3 nights

We enjoyed our stay. We hadn’t realised that there is no lift and we were on the highest floor so we will request a lower floor in future. The stairs are quite narrow and steep. My partner had to carry my case up for me. That said, the hotel is in a good location, with friendly staff and very substantial cooked-to-order-breakfasts. The room was a decent size and we did like the hotel.

10

Ian

18 Sept 2023

·

Stayed 2 nights

Couldn’t fault room or service food was good only downside limited parking

6

Abigail

19 Sept 2025

·

Stayed 1 night

Ok Expensive for what it was. Small room on 4th floor no lift, was not made aware of this at booking and with elderly mother she found the stairs hard. Shower did not work, broken. Parking very limited and could not reserve. Okay very basic

10

Tony

19 Oct 2023

·

Stayed 1 night

Good location near the Hoe and walkable to the City Centre. The hotel has limited parking but we were lucky to get the last free slot. There is lots of parking on the street but you have to pay, even for overnight. Breakfast was OK with prompt service.

10

Darren

3 Aug 2025

·

Stayed 1 night

Great friendly service, parking is on a first come basis but no rush to move your car after you've checked out.

10

Colette

6 Jun 2024

·

Stayed 1 night

Great value especially for single travellers. Rooms small but with everything you need. On street parking is £2.50 for after 9 pm until 9am. For those with limited mobility DO need to check location of room as there is no lift and we were on the 4th floor. We managed ok but wouldn’t want to climb stairs too often in 1 day! I would definitely recommend this hotel though, pleasant helpful staff. Room very clean and comfortable.

6

Andrew

5 Jul 2024

·

Stayed 1 night

Bit of a lottery finding a parking space !!!!!

8

Wendy

26 May 2025

·

Stayed 2 nights

hotel. Rooms were clean. Staff were very welcoming. Parking outsude (paid) In a great pisition for The Hoe, Theatre Royal and city centre. Downside was our room was on 5th floor, no lift and stairs were very steep. Would stay again but only on the proviso we were on a lower floor (we are both the wtong side of 65 and struggled). Good choice of breakfast foods. I had french toast with fruit n maple sauce. Partner had the same next day but was only given one sliced strawberry and no blueberries - he was very disappointed.!

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Cleanliness

Most reviews describe very clean rooms and public areas. A minority note issues like dusty spots, stained bedding, grubby carpets or leaks.

Related guest reviews

6

Audrey

4 Oct 2025

·

Stayed 1 night

I stayed here as a solo traveller. The room was basic but had everything I needed and was generally clean although it could have been a bit better under the bed. The bed itself was comfortable and I slept well once I managed to get to sleep. The walls were thin and I could hear my neighbours’ loud music until I eventually drifted off which was a downside. The staff were friendly and lovely throughout my stay. The car park was full so I bought a parking permit from reception for £10. Unfortunately, I was wrongly advised about where I could park which resulted in a parking ticket — disappointing as it could have been avoided. Overall, a decent stay with a few issues that could be improved.

10

Danielle

28 Oct 2025

·

Stayed 1 night

Spotless room and lovely staff and breakfast. We all enjoyed our stay.

6

Michael

19 Jul 2025

·

Stayed 2 nights

Very average for the price. No fridge, no air con, no lift. Stains on the mattress and bedding which was not a nice discovery. On top of that was charged for items we didn’t even use so had to argue our case. Will not be staying again

8

diane

15 Aug 2025

·

Stayed 2 nights

Shower cubicle needs a revamp and something to put soap, shampoo etc in Carpet looked a bit grubby Bed wasn't comfortable, too soft for me, guess may suit others There is a guest lounge/dining room complete with fridge & microwave, but the lady who checked me in didn't advise me about it. A bonus if you know about it!

8

Leon

2 Jun 2024

·

Stayed 1 night

Only thing was the rooms furniture was a little dated and the room was very dusty! I clean air b&b for a living so noticed these thing’s ! The staff were very welcoming/helpful. Breakfast was good with lots of options,so all in all we would stay again

10

Graeme

28 Aug 2025

·

Stayed 2 nights

The Grosvenor hotel was a lovely place to stay, clean and tidy, breakfast was great with options for your liking, staff was very friendly and helpful, would highly recommend

10

David

23 Sept 2025

·

Stayed 2 nights

Stayed here a few times always clean Great breakfast Starr superb

10

Cindy

21 Aug 2025

·

Stayed 3 nights

I really enjoyed my stay at the Grosvenor. I appreciated its history and the two lounges had comfy seating. It was a few minutes walk away from The Hoe where I enjoyed strolling and sitting on the benches looking out onto the water. The staff were friendly and helpful. The room was very clean, as was the bathroom. I loved the deep bath. The bed was comfortable and the blackout curtains made the room nice and dark for sleeping. Breakfast was delicious with many options. I highly recommend this hotel.

8

Jeremy

27 Nov 2023

·

Stayed 2 nights

Without doubt one of the cleanest hotels I have stayed in Spotless in all areas Down sides Bed very uncomfortable Rather cold in roommate

10

Sarah

17 Nov 2024

·

Stayed 2 nights

This hotel was such good value The room was clean and spacious. There were plenty of clean, white, fluffy towels and miniature toiletries. The reception contacted us to check arrival time and to see if we needed anything. The staff were so welcoming, nothing was too much trouble. Will definitely stay again next time we're in Plymouth.

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Rooms

Rooms range from spacious and comfortable (including some with views) to small or dated, and some guests report thin walls, creaky floors, or soft/creaky beds.

Related guest reviews

6

Andy

13 Sept 2025

·

Stayed 1 night

Nice welcoming staff and clean room. The single bed was appalling, uncomfortable and creaked like a Napoleonic warship even with the slightess movement. Not a restful night despite a quiet location in the hotel.

8

Derren

20 Jul 2025

·

Stayed 1 night

The staff we had interaction with were very friendly and helpful. Our room was upgraded at the property, not sure why. The rooms have no air conditioning which could be an issue with the weather recently and one of our towels had a stain. We had to park 2 streets over as it is very limited at the hotel.

6

Audrey

4 Oct 2025

·

Stayed 1 night

I stayed here as a solo traveller. The room was basic but had everything I needed and was generally clean although it could have been a bit better under the bed. The bed itself was comfortable and I slept well once I managed to get to sleep. The walls were thin and I could hear my neighbours’ loud music until I eventually drifted off which was a downside. The staff were friendly and lovely throughout my stay. The car park was full so I bought a parking permit from reception for £10. Unfortunately, I was wrongly advised about where I could park which resulted in a parking ticket — disappointing as it could have been avoided. Overall, a decent stay with a few issues that could be improved.

10

Paul

4 Dec 2023

·

Stayed 3 nights

Spacious room. Modern, compact bathroom. The croissants were perfect. Everyone was in a good mood.

2

Ronnie

11 Dec 2025

·

Stayed 1 night

Shower extremely low pressure. Bathroom door broken and previous fixed using fence screws. Bed uncomfortable and frame unsafe.

8

kevin

10 Oct 2024

·

Stayed 2 nights

All good I had never stopped in that room before and found it quite noisy ( could hear every move in the bathroom next door ) other than that excellent as usual and I will be back

6

sheree

15 Dec 2023

·

Stayed 2 nights

Bedroom a little small

8

kelvin

24 Nov 2025

·

Stayed 2 nights

Our upgraded room to a superior one on the 2nd floor to the front of the building was very comfortable, with seating area in the bay window with a sea view. The bathroom had a bath with shower over which was great

10

Joanne

25 May 2025

·

Stayed 1 night

We had a nights stay in the grand suite or the fancy room as the receptionist put. The room was lovely and spacious with a large bathroom with a free standing bath. A comfy four poster bed lovely which aided a good night sleep. Staff were friendly and very accomodating.

8

John

1 Jun 2025

·

Stayed 2 nights

Great location. Friendly staff. Room was a bit dated, but had everything we needed

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Service

Service is a standout, with consistently friendly, helpful staff who resolve issues quickly and make guests feel welcome.

Related guest reviews

10

Dean

26 Mar 2024

·

Stayed 2 nights

Fantastic customer service, great location - superb breakfast

8

Jason

3 Oct 2025

·

Stayed 3 nights

Highly recommended this hotel .. Staff were very friendly and helpful, Price for such a location is very reasonable and the cooked Breakfast was excellent

10

Ben

7 Mar 2025

·

Stayed 1 night

Always a warm welcome from fantastic tentative staff. Room clean and everything needed for a relaxing nght

10

Ben

11 Aug 2024

·

Stayed 1 night

Fantastic staff. Allways warm welcome. Breakfast excellent

10

carolyn

5 Jul 2025

·

Stayed 3 nights

I rarely write reviews, but the service at this hotel was exceptional and deserves recognition. An issue with the booking - not their fault at all - was swiftly and calmly dealt with by a lovely member of staff - unfortunately I didn’t get her name - but she went the extra mile to ensure that I wasn’t disappointed. And I wasn’t. The room was lovely, and spotlessly clean. Every other member of staff I met showed the same smiling, happy, can-do attitude. Nothing appeared to be too much trouble. I highly recommend this hotel and really hope that I have an opportunity to stay there again in the future.

10

Tanja

18 Dec 2025

·

Stayed 1 night

The staff are very friendly and go out of their way to help you.

8

Joanna Fiona

22 Jul 2024

·

Stayed 1 night

Your receptionist was an absolute joy to deal with and could not have been more helpful. She is a massive asset

10

David

23 Sept 2025

·

Stayed 2 nights

Stayed here a few times always clean Great breakfast Starr superb

10

Lauren

12 Apr 2024

·

Stayed 1 night

Very helpful and friendly staff who went above and beyond to make my 30th birthday so special.

10

Robin

19 Dec 2025

·

Stayed 1 night

Great little hotel with friendly owners.

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Location

Highly convenient location a short walk from Plymouth Hoe, the Barbican and the city centre, with good access to waterfront sights.

Related guest reviews

10

Tony

24 Jul 2024

·

Stayed 1 night

Well located and good value for money hotel with easy access to the waterfront and marina areas. Comfortable enough beds in well proportioned rooms. Staff very friendly and helpful. Breakfast is good and sets you up for the day. Parking may be an issue but i was able to find a space (payable) close to the hotel.

8

Gary

29 Dec 2025

·

Stayed 5 nights

Good solid hotel. Local food shop at bottom of road, Wetherspoons 7 min walk. Plymouth Hoe 2 min walk.

8

Ronald

2 Nov 2023

·

Stayed 4 nights

The Grosvenor Plymouth provides a clean, comfortable lodgings with an excellent breakfast. Just a short walk from the Plymouth harbour and a short taxi ride from the train station, the Grosvenor proved to be a wonderful location for our stay.

8

Stephen

4 Feb 2023

·

Stayed 1 night

Great location and a very well presented in a traditional hotel style. Lovely staff and very clean

10

Gary

10 Jun 2024

·

Stayed 2 nights

Super hotel in a great location close to Plymouth Hoe. Will certainly stay again. Recommended !

10

Mario

9 Jul 2023

·

Stayed 1 night

The staff received us warmly and provided all the necessary information. The location of the hotel is just great. Close to Plymouth Sound one can have nice walks and a good choice of small restaurants directly at the seaside. Absolutely recommendable.

8

Paul

12 Jun 2024

·

Stayed 1 night

Great location near city center

10

Johnny

8 Oct 2025

·

Stayed 1 night

Second stay at this lovely independent hotel. Even better than the first stay as no issue with a squeaky bed this time and everything else was as good as before. Great location near The Hoe and a short walk down to the city centre. Brought my car this time and parking was no problem. All staff, both on reception and at breakfast were happy and smiling, which costs nothing but makes a big difference. Look forward to returning.

8

Stephen

27 Jul 2025

·

Stayed 2 nights

Great location near the Hoe.

8

Susan

30 Jun 2025

·

Stayed 1 night

Very comfortable hotel in a good location.

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Dining

Breakfast is widely praised for quality, variety and cooked to order dishes, though a few guests disliked the coffee or found it inconsistent.

Related guest reviews

8

Jason

3 Oct 2025

·

Stayed 3 nights

Highly recommended this hotel .. Staff were very friendly and helpful, Price for such a location is very reasonable and the cooked Breakfast was excellent

10

Michael

30 Sept 2024

·

Stayed 1 night

Quiet, friendly non-chain hotel close to the shops and sea front. Excellent and well priced breakfast including vegetarian options.

10

Anne

12 Jun 2023

·

Stayed 2 nights

Good breakfast, comfortable bed and lots of water pressure in the shower. No lift so if you have mobility issues this could be a problem.

10

Christopher

12 Oct 2024

·

Stayed 5 nights

Very lovely hotel with a friendly staff. Tiny but clean rooms and great breakfast.

10

David

23 Sept 2025

·

Stayed 2 nights

Stayed here a few times always clean Great breakfast Starr superb

8

jim

21 Mar 2025

·

Stayed 1 night

Everything was good, apart from the coffee at breakfast. Investing in a good coffee machine with decent coffee beans would be a big improvement (I couldn't drink the coffee). Also provide some small espresso cups which many foreign guests would prefer. Despite this small complaint, I would recommend the Hotel. Nioce people, great location, good value.

10

Cindy

21 Aug 2025

·

Stayed 3 nights

I really enjoyed my stay at the Grosvenor. I appreciated its history and the two lounges had comfy seating. It was a few minutes walk away from The Hoe where I enjoyed strolling and sitting on the benches looking out onto the water. The staff were friendly and helpful. The room was very clean, as was the bathroom. I loved the deep bath. The bed was comfortable and the blackout curtains made the room nice and dark for sleeping. Breakfast was delicious with many options. I highly recommend this hotel.

10

Joanne

25 May 2025

·

Stayed 1 night

We had a nights stay in the grand suite or the fancy room as the receptionist put. The room was lovely and spacious with a large bathroom with a free standing bath. A comfy four poster bed lovely which aided a good night sleep. Staff were friendly and very accomodating.

10

stephen

31 May 2025

·

Stayed 1 night

Room was a nice size for a single it was comfortable and clean, the breakfast was good as well there was cereals, fruit, cooked breakfast items, toast, tea, coffee and juices.

10

peter

4 Jul 2024

·

Stayed 1 night

Lovely hotel, great location, friendly staff and delicious breakfast

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$77
February	US$72
March	US$70
April	US$81
May	US$92
June	US$95
July	US$104
August	US$107
September	US$105
October	US$95
November	US$79
December	US$73

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5 $77
6 $86	7 $64	8 $113	9 $110	10 $99	11 $98	12
13 $82	14 $98	15 $107	16 $103	17 $95	18 $100	19 $112
20	21	22	23	24	25 $102	26 $113
27 $85	28 $93	29 $106	30 $106

Su	Mo	Tu	We	Th	Fr	Sa
				1 $80	2 $95	3 $113
4 $77	5 $93	6 $105	7 $103	8 $84	9 $94	10 $110
11 $76	12 $93	13 $107	14 $104	15 $84	16 $94	17 $112
18 $77	19 $93	20 $106	21 $102	22 $85	23 $95	24 $110
25 $76	26 $92	27 $107	28 $102	29 $85	30 $93	31 $113

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About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property policies

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