Marin Hilltop Hotel
From
US$181
/ night
Select dates to see prices and availability
From
US$181
/ night
About this property
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services. Additional features at this hotel include a fireplace in the lobby and a ...
Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services. Additional features at this hotel include a fireplace in the lobby and a ballroom.
Business amenities
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in San Rafael? This hotel has 2520 square feet (234 square meters) of space consisting of conference space and 7 meeting rooms. Free self parking is available onsite.
Dining
Enjoy Californian cuisine at Hillside Tavern, a poolside restaurant which features a bar/lounge and a pool view. Full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 235 individually decorated guestrooms, featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Location
A stay at Marin Hilltop Hotel places you in the heart of San Rafael, within a 5-minute drive of Marin County Civic Center and Dominican University of California. This hotel is 3.1 mi (5 km) from China Camp State Park and 3.2 mi (5.2 km) from Mission San Rafael Arcangel.
What's nearby
Marin County Civic Center(1.2 Miles)
Marin County Civic Center Farmers' Market(1.2 Miles)
Dominican University of California(2.8 Miles)
San Anselmo Memorial Park(3 Miles)
American Legion Log Cabin(3.1 Miles)
China Camp State Park(3.1 Miles)
Mission San Rafael Arcangel(3.2 Miles)
Marin History Museum(3.3 Miles)
Falkirk Cultural Center(3.5 Miles)
Rebound Bookstore(3.8 Miles)
San Rafael Pacifics Albert Park(3.8 Miles)
Pacheco Ranch Winery(4.2 Miles)
Novato Arts Center at Hamilton Field(4.8 Miles)
The Space Station Museum(5.2 Miles)
San Anselmo Town Hall(5.3 Miles)
Concord, CA (CCR-Buchanan Field)(37 Miles)
Oakland Intl. Airport (OAK)(33.4 Miles)
San Francisco Intl. Airport (SFO)(34.1 Miles)
Parking
Restaurant
Non-smoking rooms
Dry cleaning
Tennis courts
Housekeeping
Location
1010 Northgate Drive, North San Rafael Town Center, San Rafael, California, United States of America
Marin County Civic Center (1.2 Miles)
Marin County Civic Center Farmers' Market (1.2 Miles)
Dominican University of California (2.8 Miles)
San Anselmo Memorial Park (3 Miles)
American Legion Log Cabin (3.1 Miles)
China Camp State Park (3.1 Miles)
Guest reviews
8.1
Very good
Based on 1,244 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across reviews of Marin Hilltop Hotel, travelers highlight clean rooms, a convenient location near Highway 101, and a pleasant pool and courtyard, while noting dated interiors, freeway noise in some rooms, and occasional maintenance problems.
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What guests think
Across reviews of Marin Hilltop Hotel, travelers highlight clean rooms, a convenient location near Highway 101, and a pleasant pool and courtyard, while noting dated interiors, freeway noise in some rooms, and occasional maintenance problems.
Service is frequently described as welcoming and helpful, including at breakfast and the bar, though some guests report slow or inconsistent responses and check-in or billing mix-ups. Common pain points include intermittent Wi-Fi, loud or ineffective HVAC, limited housekeeping (often every other day), and sporadic hot-water, elevator, pool-towel, or dining-hour issues, plus pests or musty odors in a minority of rooms. Expect a convenient, mid-range stay with friendly staff and good outdoor areas, but request a room away from the freeway and anticipate an older property with variable upkeep.
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AI-generated summary based on recent guest reviews
Facilities
Pool, hot tub, and landscaped courtyard with fire pits are highlights, with free on-site parking and a modest gym; an on-site bar/restaurant is available. Guests report occasional elevator outages, pool-towel shortages, and intermittent hot-tub closures.
Related guest reviews
10
Lisa
8 Oct 2025
·
Stayed 3 nights
Beautiful pool, good size, Jacuzzi, fast check in, no charge for service animals, easy coffee service from 6am-11am. Rooms facing west get very hot on hot days, recommend South or east facing rooms. Ground floor rooms with patios offer greater privacy and easy access to lobby and pool. Non-intrusive smoking areas located for convenience without negative impact for nonsmokers. Pool area also has substantial outside seating with both tables and chairs as well as cushioned comfort seating, outdoor fireplace and lots of ambience. Breakfast looked great with lots of variety but way out of our budget at $25 a person. Friendly, efficient service. Christina at the front desk checked us in on less than 10 minutes, very hospitable and professional. Welcome cookies a very nice touch. No problem with our service dog. That said, we always bring sheets from home to protect the hotel bed linens. Huge TV.
Beautiful pool, good size, Jacuzzi, fast check in, no charge for service animals, easy coffee service from 6am-11am. Rooms facing west get very hot on hot days, recommend South or east facing rooms. Ground floor rooms with patios offer greater privacy and easy access to lobby and pool. Non-intrusive smoking areas located for convenience without negative impact for nonsmokers. Pool area also has substantial outside seating with both tables and chairs as well as cushioned comfort seating, outdoor fireplace and lots of ambience. Breakfast looked great with lots of variety but way out of our budget at $25 a person. Friendly, efficient service. Christina at the front desk checked us in on less than 10 minutes, very hospitable and professional. Welcome cookies a very nice touch. No problem with our service dog. That said, we always bring sheets from home to protect the hotel bed linens. Huge TV.
8
Vicki
28 Jul 2025
·
Stayed 1 night
Service at the restaurant was great! However, the hot tub out of commission.
Service at the restaurant was great! However, the hot tub out of commission.
10
Christopher
26 Nov 2025
·
Stayed 7 nights
Spotless room, everything in the room works, wonderful front desk, sweet and efficient housekeeping. Laundry great. Has gym that I use. That could use a cable machine and replacement of some stolen dumbbells. Easy plentiful parking, loading and unloading. Free morning coffee service. Haven’t tried the restaurant or bar yet. Sparkling pool and hot tub, but it’s fall cold weather so haven’t used. Easy access to 101 north or south. ⭐️⭐️⭐️⭐️⭐️
Spotless room, everything in the room works, wonderful front desk, sweet and efficient housekeeping. Laundry great. Has gym that I use. That could use a cable machine and replacement of some stolen dumbbells. Easy plentiful parking, loading and unloading. Free morning coffee service. Haven’t tried the restaurant or bar yet. Sparkling pool and hot tub, but it’s fall cold weather so haven’t used. Easy access to 101 north or south. ⭐️⭐️⭐️⭐️⭐️
10
Karen
6 Aug 2025
·
Stayed 6 nights
A wonderful place to stay. Great pool.
A wonderful place to stay. Great pool.
10
Edward
4 Jul 2025
·
Stayed 1 night
Had a great experience here. Great courtyard with pool and hot tub.
Had a great experience here. Great courtyard with pool and hot tub.
10
Abigail
1 Jul 2025
·
Stayed 1 night
Check-in was seamless and very easy. The hotel room was clean, and the bed was comfortable. However, a few outlets in the room were not functioning, so we were limited to using just one for charging devices. The pool area was well-organized and well-stocked with towels. That said, additional seating would be beneficial, especially during the busy summer season, as the current number of chairs does not accommodate the volume of guests. The bar and breakfast staff were exceptionally friendly and attentive, providing excellent service throughout our stay. Overall, we had a great experience and highly recommend staying here.
Check-in was seamless and very easy. The hotel room was clean, and the bed was comfortable. However, a few outlets in the room were not functioning, so we were limited to using just one for charging devices. The pool area was well-organized and well-stocked with towels. That said, additional seating would be beneficial, especially during the busy summer season, as the current number of chairs does not accommodate the volume of guests. The bar and breakfast staff were exceptionally friendly and attentive, providing excellent service throughout our stay. Overall, we had a great experience and highly recommend staying here.
10
Amanda
1 Nov 2025
·
Stayed 1 night
Comfortable hotel with nice area near the pool that had a fireplace
Comfortable hotel with nice area near the pool that had a fireplace
8
Lanelle
16 Sept 2024
·
Stayed 1 night
Overall, a nice property. I especially liked the gym, pool and dining areas. It was clean, safe and walkable to a nearby strip mall with dining and shopping options. I didn't like the loud air conditioner that kept turning on and off every few minutes. Also, the TV advertised free Max, but it didn't work.
Overall, a nice property. I especially liked the gym, pool and dining areas. It was clean, safe and walkable to a nearby strip mall with dining and shopping options. I didn't like the loud air conditioner that kept turning on and off every few minutes. Also, the TV advertised free Max, but it didn't work.
10
Julie
3 Nov 2025
·
Stayed 3 nights
Staff was great. Very friendly and helpful. Hotel was very nice. Pool area was great. I will be back.
Staff was great. Very friendly and helpful. Hotel was very nice. Pool area was great. I will be back.
10
Justin
9 Feb 2026
·
Stayed 1 night
Friendly staff, nice and clean rooms, breakfast was very good and reasonably priced compared with hotel brands I’ve been to before (similar to Hilton Garden Inn). Hotel was a Four Points but is experiencing a rebranding. My group also loved the hot tub and pool, and they said the burger from the Tavern was a hit! Very great place to stay if visiting San Rafael or just passing through on 101. I’d definitely book again in the future.
Friendly staff, nice and clean rooms, breakfast was very good and reasonably priced compared with hotel brands I’ve been to before (similar to Hilton Garden Inn). Hotel was a Four Points but is experiencing a rebranding. My group also loved the hot tub and pool, and they said the burger from the Tavern was a hit! Very great place to stay if visiting San Rafael or just passing through on 101. I’d definitely book again in the future.
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AI-generated summary based on recent guest reviews
Cleanliness
Most guests find rooms and common areas clean, but feedback is mixed. Several reviews cite missed or every-other-day housekeeping and occasional issues like mold, musty odors, or pests (ants or roaches).
Related guest reviews
2
David
13 Oct 2025
·
Stayed 1 night
The shower had this moldy grime in the corner, gross. The towels look and feel like they are 20 years of hard use. The only redeeming thing was the price. Will try to not stay here again
The shower had this moldy grime in the corner, gross. The towels look and feel like they are 20 years of hard use. The only redeeming thing was the price. Will try to not stay here again
10
Lily
28 Nov 2025
·
Stayed 5 nights
Our entire stay was excellent. Our room was clean, the staff was friendly, and the service was great. One of the staff members even jumped our car for us when it didn't start because the battery needed to be charged!
Our entire stay was excellent. Our room was clean, the staff was friendly, and the service was great. One of the staff members even jumped our car for us when it didn't start because the battery needed to be charged!
8
Constance
30 Dec 2025
·
Stayed 2 nights
Clean room and property. Veey nice staff for the most part. I'll stay here again. Thx!
Clean room and property. Veey nice staff for the most part. I'll stay here again. Thx!
10
Vanessa
1 Mar 2026
·
Stayed 2 nights
Room was very clean. Loved that they offered a microwave in the room and their fridge was good-sized. The AC unit was a little loud, however.
Room was very clean. Loved that they offered a microwave in the room and their fridge was good-sized. The AC unit was a little loud, however.
4
Karina
6 Jul 2024
·
Stayed 1 night
We saw two cockroaches in our room. The carpets were filthy. Staff was nice and friendly. Breakfast buffet was pricey $25.
We saw two cockroaches in our room. The carpets were filthy. Staff was nice and friendly. Breakfast buffet was pricey $25.
8
James
21 Jul 2025
·
Stayed 4 nights
Fantastic location central to anything in Marin county. Sitting on a knoll with great views, nice pool and hot tub, excellent front desk and staff. The property was beautiful. The room we stayed in, #204, was dated and in serious need of a refresh. It smelled of cigarettes, there was actual blood stains on the rug. Not kidding, small spots, biggest was 2 inches, but it was blood, not wine or ketchup. The bathroom had a tub/shower. Similar to what you might see in the nineties. Beds were comfortable, food was good.
Fantastic location central to anything in Marin county. Sitting on a knoll with great views, nice pool and hot tub, excellent front desk and staff. The property was beautiful. The room we stayed in, #204, was dated and in serious need of a refresh. It smelled of cigarettes, there was actual blood stains on the rug. Not kidding, small spots, biggest was 2 inches, but it was blood, not wine or ketchup. The bathroom had a tub/shower. Similar to what you might see in the nineties. Beds were comfortable, food was good.
4
Nasrallah
19 Sept 2025
·
Stayed 1 night
Not clean room
Not clean room
10
Justin
9 Feb 2026
·
Stayed 1 night
Friendly staff, nice and clean rooms, breakfast was very good and reasonably priced compared with hotel brands I’ve been to before (similar to Hilton Garden Inn). Hotel was a Four Points but is experiencing a rebranding. My group also loved the hot tub and pool, and they said the burger from the Tavern was a hit! Very great place to stay if visiting San Rafael or just passing through on 101. I’d definitely book again in the future.
Friendly staff, nice and clean rooms, breakfast was very good and reasonably priced compared with hotel brands I’ve been to before (similar to Hilton Garden Inn). Hotel was a Four Points but is experiencing a rebranding. My group also loved the hot tub and pool, and they said the burger from the Tavern was a hit! Very great place to stay if visiting San Rafael or just passing through on 101. I’d definitely book again in the future.
8
Olivia
11 Oct 2025
·
Stayed 1 night
I stay here 1 night a week for work/business. Cleanliness of bathroom, room overall is 5 stars. The sheets are clean, no stains, towels also clean, no stains. The AC vents I have noticed lately are also clean where previously they've been dusty and I have had to wipe these down myself. This has been my most recent experience in the rooms I have been given. The rooms are carpeted, and also stain free. I have noticed that the carpets in the hallways have been shampooed and vacuumed. My overall rating is 4 stars as there is some wear and tear noted on the furnishings in the rooms, the doors, and desk chairs, but everything is still functional. Sometimes there's self-serve coffee in the room and sometimes not. Sometimes there is a desk lamp, and sometimes not. The Wifi works, but signal strength is weak at times, so I find it is helpful to bring a portable wireless router (especially needed for work). It is generally safe. It is close to freeway 101 and it is helpful to bring disposable earplugs in case your room faces the freeway. The pool and hot tub is well maintained, even though I don't use these amenities. There is a gym on the first floor, and I have used the treadmill there only once as it is not well lit or aesthetic. There is no view, and it is set away from the main thoroughfare. The equipment is functional.
I stay here 1 night a week for work/business. Cleanliness of bathroom, room overall is 5 stars. The sheets are clean, no stains, towels also clean, no stains. The AC vents I have noticed lately are also clean where previously they've been dusty and I have had to wipe these down myself. This has been my most recent experience in the rooms I have been given. The rooms are carpeted, and also stain free. I have noticed that the carpets in the hallways have been shampooed and vacuumed. My overall rating is 4 stars as there is some wear and tear noted on the furnishings in the rooms, the doors, and desk chairs, but everything is still functional. Sometimes there's self-serve coffee in the room and sometimes not. Sometimes there is a desk lamp, and sometimes not. The Wifi works, but signal strength is weak at times, so I find it is helpful to bring a portable wireless router (especially needed for work). It is generally safe. It is close to freeway 101 and it is helpful to bring disposable earplugs in case your room faces the freeway. The pool and hot tub is well maintained, even though I don't use these amenities. There is a gym on the first floor, and I have used the treadmill there only once as it is not well lit or aesthetic. There is no view, and it is set away from the main thoroughfare. The equipment is functional.
4
Berkeley
9 May 2025
·
Stayed 2 nights
I've stayed here before and thought I knew what I was getting into. Unfortunately, my stay was less than ideal. Housekeeping never came during my two night stay, which was unfortunate. My room was dirty - dirty curtains, stains on the carpet and hair in the bathroom. Was also not impressed to find a plethora of spiders in my room - I think I dispatched 5 total? I mentioned these concerns when checking out - and got a chuckle and a sideye from the individual at the desk. Won't be staying again, which is unfortunate, I'm here monthly.
I've stayed here before and thought I knew what I was getting into. Unfortunately, my stay was less than ideal. Housekeeping never came during my two night stay, which was unfortunate. My room was dirty - dirty curtains, stains on the carpet and hair in the bathroom. Was also not impressed to find a plethora of spiders in my room - I think I dispatched 5 total? I mentioned these concerns when checking out - and got a chuckle and a sideye from the individual at the desk. Won't be staying again, which is unfortunate, I'm here monthly.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally comfortable and sometimes spacious, but many feel dated with worn furnishings. Freeway-facing rooms and thin walls or loud HVAC can be noisy, Wi-Fi can drop, and some lower-level rooms feel dark or basement-like.
Related guest reviews
4
Henry
26 Jun 2025
·
Stayed 1 night
The A C went on and off every 3 or 4 minutes all night long. Even then it did not cool the room.
The A C went on and off every 3 or 4 minutes all night long. Even then it did not cool the room.
8
Patricia
30 Nov 2025
·
Stayed 2 nights
Pleasant stay. Somewhat worn furniture in rooms. Heater fan is loud.
Pleasant stay. Somewhat worn furniture in rooms. Heater fan is loud.
6
Dr. Sunny
6 Oct 2025
·
Stayed 1 night
Room was clean, staff was friendly. However, I was surprised how poor the sound-proofing was - heard doors in hallway opening & closing, noises from room next door, etc.
Room was clean, staff was friendly. However, I was surprised how poor the sound-proofing was - heard doors in hallway opening & closing, noises from room next door, etc.
10
Tim
9 Jun 2025
·
Stayed 1 night
This hotel has clearly been recently renovated - I was nervous about the condition of the rooms when reading reviews, but our room was lovely overlooking the pool. The bathroom was a bit small, but otherwise the room was in great condition. The staff are friendly, especially the bartender. Overall a great stay.
This hotel has clearly been recently renovated - I was nervous about the condition of the rooms when reading reviews, but our room was lovely overlooking the pool. The bathroom was a bit small, but otherwise the room was in great condition. The staff are friendly, especially the bartender. Overall a great stay.
6
stephen
23 Jun 2025
·
Stayed 3 nights
Beds were the only problem. The mattresses were terribly uncomfortable. It will prevent me from re-booking. Everything else was fine.
Beds were the only problem. The mattresses were terribly uncomfortable. It will prevent me from re-booking. Everything else was fine.
6
Carolyn
9 Nov 2025
·
Stayed 3 nights
The staff was great. The room a bit run down.
The staff was great. The room a bit run down.
6
Frank
18 Jun 2025
·
Stayed 2 nights
Our room was in the basement. Felt like a dungeon.
Our room was in the basement. Felt like a dungeon.
10
Carole
28 Jun 2025
·
Stayed 2 nights
It was what a good basic hotel should be. Ask for a room away from the highway.
It was what a good basic hotel should be. Ask for a room away from the highway.
8
Christine
27 May 2025
·
Stayed 2 nights
The hotel is very nice and the rooms are quite adequate. The pool area is beautiful and well laid out. Parking was easy and it is right off the freeway. The only problem was the freeway noise. Our room was 3rd floor on the freeway side. The traffic noise was loud and didn’t die down til 3 AM and started back up at 5 AM
The hotel is very nice and the rooms are quite adequate. The pool area is beautiful and well laid out. Parking was easy and it is right off the freeway. The only problem was the freeway noise. Our room was 3rd floor on the freeway side. The traffic noise was loud and didn’t die down til 3 AM and started back up at 5 AM
8
Joseph
26 Oct 2025
·
Stayed 5 nights
Overall great place. WiFi was not great. The connection would drop often which isn’t great if you are staying there for work or need to work online. Definitely something they should remedy as it was often over the 6 days we were there.
Overall great place. WiFi was not great. The connection would drop often which isn’t great if you are staying there for work or need to work online. Definitely something they should remedy as it was often over the 6 days we were there.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly, accommodating, and efficient, with standout help at the front desk and breakfast. However, some report rude interactions, check-in or billing mix-ups, and slow responses to requests or lost-item follow-ups.
Related guest reviews
6
Charity
17 Aug 2025
·
Stayed 3 nights
We love the pool at this hotel, unfortunately there was never any towels at the pool in the middle of summer multiple times. When you would go to the front desk soaking wet, they still wouldn’t give you a towel?! This was frustrating! We also asked to come back to use the pool for part of the day we checked out & we’re told it was for current guests only!! And basically they had no facilities or anything for us (all we would need is a bathroom). I have stayed at many hotels and have never been told no to stay longer, another reason to be disappointed. We will be coming here for years bc my daughter goes to college here, but not certain it will be at this hotel again. The front desk was NOT helpful or friendly with all of our interactions. Bummed…
We love the pool at this hotel, unfortunately there was never any towels at the pool in the middle of summer multiple times. When you would go to the front desk soaking wet, they still wouldn’t give you a towel?! This was frustrating! We also asked to come back to use the pool for part of the day we checked out & we’re told it was for current guests only!! And basically they had no facilities or anything for us (all we would need is a bathroom). I have stayed at many hotels and have never been told no to stay longer, another reason to be disappointed. We will be coming here for years bc my daughter goes to college here, but not certain it will be at this hotel again. The front desk was NOT helpful or friendly with all of our interactions. Bummed…
10
Richard
30 Dec 2025
·
Stayed 1 night
Friendly and helpful staff!
Friendly and helpful staff!
4
Richard
1 Sept 2025
·
Stayed 1 night
I reserved a room with 2 queen beds, but when I arrived they said they only had a room with 1 king bed. I reserved and paid for something already it should’ve not been given away. They did bring a roll out bed but it was very small. Also, we were on the second floor and it felt older. The floor where the restaurant, lobby, and pool felt like a whole different place since it was newer. I feel I should be accommodated for paying for something we didn’t receive.
I reserved a room with 2 queen beds, but when I arrived they said they only had a room with 1 king bed. I reserved and paid for something already it should’ve not been given away. They did bring a roll out bed but it was very small. Also, we were on the second floor and it felt older. The floor where the restaurant, lobby, and pool felt like a whole different place since it was newer. I feel I should be accommodated for paying for something we didn’t receive.
2
Peggy
10 Aug 2025
·
Stayed 2 nights
Property was clean, air conditioning was okay, left behind something in my room and called hours after checking out and was told housekeeping was gone and call tomorrow. Called the next day and was told staff would check with housekeeping and call me back. Never received a return call. Item tracking shows it was left in the room of the hotel.
Property was clean, air conditioning was okay, left behind something in my room and called hours after checking out and was told housekeeping was gone and call tomorrow. Called the next day and was told staff would check with housekeeping and call me back. Never received a return call. Item tracking shows it was left in the room of the hotel.
10
Franklin
6 Oct 2025
·
Stayed 1 night
Excellent customer service from Vicent the registration and extended his assistance with helping my husband who is a U.S. Airforce Veteran and currently fighting cancer with making sure we were set in our room and explaining the associated amenities at the site! He should be recognized for is warmth, genuine compassionate personable service! We will be sharing this with other veterans' organizations, veterans, family and friends as our absolute first hotel and spa accommodations. We were celebrating our 40th Wedding Anniversary and he will always be a warm part of our memories. Dr. Franklin Hall and Mrs. Maxine Hall
Excellent customer service from Vicent the registration and extended his assistance with helping my husband who is a U.S. Airforce Veteran and currently fighting cancer with making sure we were set in our room and explaining the associated amenities at the site! He should be recognized for is warmth, genuine compassionate personable service! We will be sharing this with other veterans' organizations, veterans, family and friends as our absolute first hotel and spa accommodations. We were celebrating our 40th Wedding Anniversary and he will always be a warm part of our memories. Dr. Franklin Hall and Mrs. Maxine Hall
10
Jack
30 Jan 2026
·
Stayed 1 night
Staff was extremely helpful and friendly. Great service all around
Staff was extremely helpful and friendly. Great service all around
10
Debbie
22 Oct 2025
·
Stayed 2 nights
The service was great as was the food. Happy people stay there, so it was friendly w/the guests, too.
The service was great as was the food. Happy people stay there, so it was friendly w/the guests, too.
10
Christopher
2 Jul 2024
·
Stayed 1 night
I didn’t care for being charged twice for a75.00 security deposit. It took my card the first time but then the lady said I needed to do again. When I told them about it the answer I got was we show it charged once even though I showed them the evidence from my bank. They were unprofessional and didn’t seem to accept any fault.
I didn’t care for being charged twice for a75.00 security deposit. It took my card the first time but then the lady said I needed to do again. When I told them about it the answer I got was we show it charged once even though I showed them the evidence from my bank. They were unprofessional and didn’t seem to accept any fault.
10
Vanessa
7 Oct 2025
·
Stayed 2 nights
Check-in was quick, easy, and all rhe staff I interacted with were incredibly polite. Great hotel if yoy are staying for business or need to work while on vacation. Loved having a larger refrigerator and a microwave in the room.
Check-in was quick, easy, and all rhe staff I interacted with were incredibly polite. Great hotel if yoy are staying for business or need to work while on vacation. Loved having a larger refrigerator and a microwave in the room.
2
Mark
24 Oct 2025
·
Stayed 2 nights
the person checking me in was new and didn't really know what he was doing, and I had to wait extra time for a working employee who has not been fully trained. My room was not cleaned the first night and when I asked why, I was told they cleaned the rooms every other day. The Sheraton Mission Valley in San Diego cleaned my room every single day.
the person checking me in was new and didn't really know what he was doing, and I had to wait extra time for a working employee who has not been fully trained. My room was not cleaned the first night and when I asked why, I was told they cleaned the rooms every other day. The Sheraton Mission Valley in San Diego cleaned my room every single day.
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AI-generated summary based on recent guest reviews
Location
Convenient base in Marin with quick access to Highway 101, nearby shopping, and regional sights like Muir Woods and San Francisco; some rooms have hilltop views. Road noise can affect freeway-facing rooms.
Related guest reviews
10
Lisa
8 Oct 2025
·
Stayed 3 nights
Beautiful pool, good size, Jacuzzi, fast check in, no charge for service animals, easy coffee service from 6am-11am. Rooms facing west get very hot on hot days, recommend South or east facing rooms. Ground floor rooms with patios offer greater privacy and easy access to lobby and pool. Non-intrusive smoking areas located for convenience without negative impact for nonsmokers. Pool area also has substantial outside seating with both tables and chairs as well as cushioned comfort seating, outdoor fireplace and lots of ambience. Breakfast looked great with lots of variety but way out of our budget at $25 a person. Friendly, efficient service. Christina at the front desk checked us in on less than 10 minutes, very hospitable and professional. Welcome cookies a very nice touch. No problem with our service dog. That said, we always bring sheets from home to protect the hotel bed linens. Huge TV.
Beautiful pool, good size, Jacuzzi, fast check in, no charge for service animals, easy coffee service from 6am-11am. Rooms facing west get very hot on hot days, recommend South or east facing rooms. Ground floor rooms with patios offer greater privacy and easy access to lobby and pool. Non-intrusive smoking areas located for convenience without negative impact for nonsmokers. Pool area also has substantial outside seating with both tables and chairs as well as cushioned comfort seating, outdoor fireplace and lots of ambience. Breakfast looked great with lots of variety but way out of our budget at $25 a person. Friendly, efficient service. Christina at the front desk checked us in on less than 10 minutes, very hospitable and professional. Welcome cookies a very nice touch. No problem with our service dog. That said, we always bring sheets from home to protect the hotel bed linens. Huge TV.
10
Philip
27 Mar 2024
·
Stayed 1 night
You need a car here. Northgate Shopping Center is close. Get a room facing away from the 101 freeway.
You need a car here. Northgate Shopping Center is close. Get a room facing away from the 101 freeway.
10
Olivia
25 Aug 2025
·
Stayed 1 night
Rapid check in. Close to grocery stores, mall. Easy access to freeway.
Rapid check in. Close to grocery stores, mall. Easy access to freeway.
8
Scott
16 Sept 2025
·
Stayed 3 nights
Good for pets, hotel was quiet and room was clean. Great location with access to wine country, coast and San Fransisco.
Good for pets, hotel was quiet and room was clean. Great location with access to wine country, coast and San Fransisco.
10
Neda
5 Oct 2025
·
Stayed 1 night
Great property and convenient location!
Great property and convenient location!
10
William J
17 Apr 2025
·
Stayed 5 nights
Friendly, knowledgeable staff with fast easy check-in and check-out. The front desk is staffed 24 hours. Quick, easy, free parking. Close to shops, restaurants, and an awesome jelly donut bakery. Close to the highway. Comfortable, clean rooms.
Friendly, knowledgeable staff with fast easy check-in and check-out. The front desk is staffed 24 hours. Quick, easy, free parking. Close to shops, restaurants, and an awesome jelly donut bakery. Close to the highway. Comfortable, clean rooms.
10
Richard
27 Apr 2025
·
Stayed 1 night
Very close to shopping malls , restaurants.
Very close to shopping malls , restaurants.
8
Morganne
18 May 2025
·
Stayed 1 night
Quiet, easy to access and close to Muir Woods and mt tamalpais.
Quiet, easy to access and close to Muir Woods and mt tamalpais.
10
Justin
9 Feb 2026
·
Stayed 1 night
Friendly staff, nice and clean rooms, breakfast was very good and reasonably priced compared with hotel brands I’ve been to before (similar to Hilton Garden Inn). Hotel was a Four Points but is experiencing a rebranding. My group also loved the hot tub and pool, and they said the burger from the Tavern was a hit! Very great place to stay if visiting San Rafael or just passing through on 101. I’d definitely book again in the future.
Friendly staff, nice and clean rooms, breakfast was very good and reasonably priced compared with hotel brands I’ve been to before (similar to Hilton Garden Inn). Hotel was a Four Points but is experiencing a rebranding. My group also loved the hot tub and pool, and they said the burger from the Tavern was a hit! Very great place to stay if visiting San Rafael or just passing through on 101. I’d definitely book again in the future.
8
Julia
16 Nov 2025
·
Stayed 14 nights
This hotel will be my go to anytime I go to Marin. Safety is the most important. The room was spacious, the lighting good. The property clean. Lots of parking! Well lit for all hours of the night. Central to everything, off and on the freeway quick, shopping for any necessities easy.
This hotel will be my go to anytime I go to Marin. Safety is the most important. The room was spacious, the lighting good. The property clean. Lots of parking! Well lit for all hours of the night. Central to everything, off and on the freeway quick, shopping for any necessities easy.
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AI-generated summary based on recent guest reviews
Dining
Breakfast and the on-site restaurant/bar often earn praise for quality and friendly service, but many find the buffet pricey or inconsistent, and posted hours or voucher handling can cause confusion.
Related guest reviews
10
Lisa
8 Oct 2025
·
Stayed 3 nights
Beautiful pool, good size, Jacuzzi, fast check in, no charge for service animals, easy coffee service from 6am-11am. Rooms facing west get very hot on hot days, recommend South or east facing rooms. Ground floor rooms with patios offer greater privacy and easy access to lobby and pool. Non-intrusive smoking areas located for convenience without negative impact for nonsmokers. Pool area also has substantial outside seating with both tables and chairs as well as cushioned comfort seating, outdoor fireplace and lots of ambience. Breakfast looked great with lots of variety but way out of our budget at $25 a person. Friendly, efficient service. Christina at the front desk checked us in on less than 10 minutes, very hospitable and professional. Welcome cookies a very nice touch. No problem with our service dog. That said, we always bring sheets from home to protect the hotel bed linens. Huge TV.
Beautiful pool, good size, Jacuzzi, fast check in, no charge for service animals, easy coffee service from 6am-11am. Rooms facing west get very hot on hot days, recommend South or east facing rooms. Ground floor rooms with patios offer greater privacy and easy access to lobby and pool. Non-intrusive smoking areas located for convenience without negative impact for nonsmokers. Pool area also has substantial outside seating with both tables and chairs as well as cushioned comfort seating, outdoor fireplace and lots of ambience. Breakfast looked great with lots of variety but way out of our budget at $25 a person. Friendly, efficient service. Christina at the front desk checked us in on less than 10 minutes, very hospitable and professional. Welcome cookies a very nice touch. No problem with our service dog. That said, we always bring sheets from home to protect the hotel bed linens. Huge TV.
10
Abigail
1 Jul 2025
·
Stayed 1 night
Check-in was seamless and very easy. The hotel room was clean, and the bed was comfortable. However, a few outlets in the room were not functioning, so we were limited to using just one for charging devices. The pool area was well-organized and well-stocked with towels. That said, additional seating would be beneficial, especially during the busy summer season, as the current number of chairs does not accommodate the volume of guests. The bar and breakfast staff were exceptionally friendly and attentive, providing excellent service throughout our stay. Overall, we had a great experience and highly recommend staying here.
Check-in was seamless and very easy. The hotel room was clean, and the bed was comfortable. However, a few outlets in the room were not functioning, so we were limited to using just one for charging devices. The pool area was well-organized and well-stocked with towels. That said, additional seating would be beneficial, especially during the busy summer season, as the current number of chairs does not accommodate the volume of guests. The bar and breakfast staff were exceptionally friendly and attentive, providing excellent service throughout our stay. Overall, we had a great experience and highly recommend staying here.
8
Gwen
13 Oct 2025
·
Stayed 1 night
I liked how the staff was very friendly, the breakfast was great and everything was clean. A few downsides include - our room and some of the common areas needed a refresh - stains and scratches on furniture, chipped paint and the doorstop and elevator up/down button needed fixing. Our bed was creaky. The person at the front desk was friendly but didn't give us breakfast coupons or other information and didn't tell us about the wifi. Our room was very close to the freeway and the windows didn't sufficiently mask the noise.
I liked how the staff was very friendly, the breakfast was great and everything was clean. A few downsides include - our room and some of the common areas needed a refresh - stains and scratches on furniture, chipped paint and the doorstop and elevator up/down button needed fixing. Our bed was creaky. The person at the front desk was friendly but didn't give us breakfast coupons or other information and didn't tell us about the wifi. Our room was very close to the freeway and the windows didn't sufficiently mask the noise.
10
Debbie
22 Oct 2025
·
Stayed 2 nights
The service was great as was the food. Happy people stay there, so it was friendly w/the guests, too.
The service was great as was the food. Happy people stay there, so it was friendly w/the guests, too.
6
Shawna
8 Sept 2025
·
Stayed 1 night
I would rate this hotel a strong 6. The location, the onsite restaurant/bar & available breakfast are all very convenient & served the purpose of our visit. The areas of improvement recommended: quality of food specifically because there is a limited menu. Example: the chicken tenders should be real breast meat w/the option of grilled strips or fried breaded chicken strips. The mac & cheese needs seasoning. The pool area was nice & had space, pool was a lil on the cooler side & the hot tub was occupied so we were unable to access it. We stayed in a double queen room that was decent size, room was clean, beds were comfortable, however the first room we were given smelled like smoke. The best part of the stay was the customer service from Kristina. She was professional w/a personable approach by apologizing for the state of the room & quickly changing our room, which was much better. As a recruiter, I would absolutely recruit Kristina as a supervisor or manager as she was also dealing w/another couple who was dissatisfied about something in their room while finding us another room.
I would rate this hotel a strong 6. The location, the onsite restaurant/bar & available breakfast are all very convenient & served the purpose of our visit. The areas of improvement recommended: quality of food specifically because there is a limited menu. Example: the chicken tenders should be real breast meat w/the option of grilled strips or fried breaded chicken strips. The mac & cheese needs seasoning. The pool area was nice & had space, pool was a lil on the cooler side & the hot tub was occupied so we were unable to access it. We stayed in a double queen room that was decent size, room was clean, beds were comfortable, however the first room we were given smelled like smoke. The best part of the stay was the customer service from Kristina. She was professional w/a personable approach by apologizing for the state of the room & quickly changing our room, which was much better. As a recruiter, I would absolutely recruit Kristina as a supervisor or manager as she was also dealing w/another couple who was dissatisfied about something in their room while finding us another room.
10
Karana
18 Aug 2025
·
Stayed 1 night
This was a first stay at this hotel. Room was comfortable, pool area lovely, dinner service excellent and the buffet breakfast was particularly good.
This was a first stay at this hotel. Room was comfortable, pool area lovely, dinner service excellent and the buffet breakfast was particularly good.
10
Justin
9 Feb 2026
·
Stayed 1 night
Friendly staff, nice and clean rooms, breakfast was very good and reasonably priced compared with hotel brands I’ve been to before (similar to Hilton Garden Inn). Hotel was a Four Points but is experiencing a rebranding. My group also loved the hot tub and pool, and they said the burger from the Tavern was a hit! Very great place to stay if visiting San Rafael or just passing through on 101. I’d definitely book again in the future.
Friendly staff, nice and clean rooms, breakfast was very good and reasonably priced compared with hotel brands I’ve been to before (similar to Hilton Garden Inn). Hotel was a Four Points but is experiencing a rebranding. My group also loved the hot tub and pool, and they said the burger from the Tavern was a hit! Very great place to stay if visiting San Rafael or just passing through on 101. I’d definitely book again in the future.
8
Constance
22 Jul 2024
·
Stayed 3 nights
The restaurant ran out of food at the buffet at breakfast after they sat me at a table. They made some more food, eggs and potatoes, but I did not have the option of getting other items. Not worth the price at all!!
The restaurant ran out of food at the buffet at breakfast after they sat me at a table. They made some more food, eggs and potatoes, but I did not have the option of getting other items. Not worth the price at all!!
10
Kathleen
12 Oct 2025
·
Stayed 1 night
The hotel was a wonderful stay for the price. Clean, friendly staff, bar and restaurant on site.
The hotel was a wonderful stay for the price. Clean, friendly staff, bar and restaurant on site.
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AI-generated summary based on recent guest reviews
6
Brenda
6 Aug 2026
·
Stayed 1 night
Nice room but NOT dog friendly. $150 pet fee. Very long walk from room to exit, fully carpeted throughout.
Nice room but NOT dog friendly. $150 pet fee. Very long walk from room to exit, fully carpeted throughout.
10
Michael
12 Jul 2026
·
Stayed 1 night
Marin Hilltop Hotel, formerly the Four Points San Rafael, is easily my favorite Marin hotel. First, as the name implies, it sits on a hilltop with a great view all around. Second, it is being renovated and the new rooms are really nicely redone. Third, it has a beautiful central courtyard with large pool (with hot tub) surrounded by palm trees. Kids love the pool. Fourth, the lobby and onsite bar & restaurant are good, too, though the breakfast buffet is overpriced. But try to get even-numbered rooms facing inward rather than odd-numbered rooms facing outward toward Highway 101.
Marin Hilltop Hotel, formerly the Four Points San Rafael, is easily my favorite Marin hotel. First, as the name implies, it sits on a hilltop with a great view all around. Second, it is being renovated and the new rooms are really nicely redone. Third, it has a beautiful central courtyard with large pool (with hot tub) surrounded by palm trees. Kids love the pool. Fourth, the lobby and onsite bar & restaurant are good, too, though the breakfast buffet is overpriced. But try to get even-numbered rooms facing inward rather than odd-numbered rooms facing outward toward Highway 101.
6
Pamela
6 Jul 2026
·
Stayed 1 night
The hotel is under renovation and amenities have been disrupted: no Internet, no swimming pool. There were not enough guests to merit a full buffet and the menu offerings tasted terrible. The fan in the air conditioning system at night was so loud that it kept waking me up. Until their renovation is completed, I don’t recommend that anyone stay there.
The hotel is under renovation and amenities have been disrupted: no Internet, no swimming pool. There were not enough guests to merit a full buffet and the menu offerings tasted terrible. The fan in the air conditioning system at night was so loud that it kept waking me up. Until their renovation is completed, I don’t recommend that anyone stay there.
2
Thomas
6 Jul 2026
·
Stayed 3 nights
They were renovating the hotel and it was loud construction work fro 7:00 AM until 7:00 PM. There was dust all over the room. Even though we had a "newly renovated room - the smell of chemicals from the new carpet was bad. We have stayed at this hotel many times, but I am not going back.
They were renovating the hotel and it was loud construction work fro 7:00 AM until 7:00 PM. There was dust all over the room. Even though we had a "newly renovated room - the smell of chemicals from the new carpet was bad. We have stayed at this hotel many times, but I am not going back.
8
Leslie Robin
6 Jul 2026
·
Stayed 1 night
The Staff were SO Nice to Me and Accommodated all of my requests! It was Quiet and I got the Rest I needed. I will Definitely come back!
The Staff were SO Nice to Me and Accommodated all of my requests! It was Quiet and I got the Rest I needed. I will Definitely come back!
FAQs about Marin Hilltop Hotel
Is parking available at the hotel?
Yes, the hotel offers free self-parking on-site. However, parking is limited.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available on weekdays from 6:00 AM to 9:30 AM for a fee, approximately USD 21 to 24 for adults and USD 13 to 16 for children.
Does the hotel allow pets?
Yes, pets are allowed in specific rooms only, with a pet fee of USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 150.00. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.
What accessibility features does the hotel offer?
The hotel features limited wheelchair accessibility, including accessible public areas and facilities. Step-free entrances are available.
Where is the hotel located in relation to key landmarks?
The hotel is situated in the heart of San Rafael, within a 5-minute drive of Marin County Civic Center and Dominican University of California. It is approximately 3.1 miles from China Camp State Park and 3.2 miles from Mission San Rafael Arcangel.
Does the hotel have a swimming pool?
Yes, the hotel features a swimming pool. However, it will be unavailable for renovations from July 1, 2026, to September 30, 2026.
What are the hotel's policies regarding children?
Children are allowed at the hotel, and the minimum age for children to stay for free is not specified in the provided information.
Does the hotel offer extra beds or cribs?
The hotel offers rollaway beds for a fee of USD 15.00 per night, subject to availability. Advance request or confirmation may be required.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-09: 189.30702041040038USD
- 2026-09-10: 142.80105011077882USD
- 2026-09-11: 221.0438018954468USD
- 2026-09-12: 193.65393665435792USD
- 2026-09-13: 178.70177101470946USD
- 2026-09-14: 252.71218464691162USD
- 2026-09-15: 227.96535943322755USD
- 2026-09-16: 227.56109467730712USD
- 2026-09-17: 227.56109467730712USD
- 2026-09-18: 271.2785066882324USD
- 2026-09-19: 275.7727528452148USD
- 2026-09-20: 190.5705409266968USD
- 2026-09-21: 190.5705409266968USD
- 2026-09-22: 190.5705409266968USD
- 2026-09-23: 231.61912351495363USD
- 2026-09-24: 242.18364626922607USD
- 2026-09-25: 305.63562927014164USD
- 2026-09-26: 284.48495050854496USD
- 2026-09-27: 180.4874912625122USD
- 2026-09-28: 180.4874912625122USD
- 2026-09-29: 180.4874912625122USD
- 2026-09-30: 189.30702041040038USD
- 2026-10-01: 233.17890237353515USD
- 2026-10-02: 275.7727528452148USD
- 2026-10-03: 275.7727528452148USD
- 2026-10-04: 180.4874912625122USD
- 2026-10-05: 180.4874912625122USD
- 2026-10-06: 180.4874912625122USD
- 2026-10-07: 180.4874912625122USD
- 2026-10-08: 220.84146526263427USD
- 2026-10-09: 297.0769424492798USD
- 2026-10-10: 275.7727528452148USD
- 2026-10-11: 180.4874912625122USD
- 2026-10-12: 180.8610822680054USD
- 2026-10-13: 190.9447890999756USD
- 2026-10-14: 190.81699660760498USD
- 2026-10-15: 190.81699660760498USD
- 2026-10-16: 265.6824565740967USD
- 2026-10-17: 275.7727528452148USD
- 2026-10-18: 180.4874912625122USD
- 2026-10-19: 180.8585068807373USD
- 2026-10-20: 221.2738461430054USD
- 2026-10-21: 220.84146526263427USD
- 2026-10-22: 220.84146526263427USD
- 2026-10-23: 281.3760673275757USD
- 2026-10-24: 241.5884831522217USD
- 2026-10-25: 180.78586319848634USD
- 2026-10-26: 180.4874912625122USD
- 2026-10-27: 180.4874912625122USD
- 2026-10-28: 221.13866495336916USD
- 2026-10-29: 180.71218936132814USD
- 2026-10-30: 180.4874912625122USD
- 2026-10-31: 221.13866495336916USD
- 2026-11-01: 180.4874912625122USD
- 2026-11-02: 180.71218936132814USD
- 2026-11-03: 210.74390462329103USD
- 2026-11-04: 190.5705409266968USD
- 2026-11-05: 190.5705409266968USD
- 2026-11-06: 180.71218936132814USD
- 2026-11-07: 221.13866495336916USD
- 2026-11-08: 199.80548892156983USD
- 2026-11-09: 199.54454002679444USD
An adult age 18 or older must assume all liability for the booking. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for full breakfast: approximately USD 21 to 24 for adults, and USD 13 to 16 for children
- Pet deposit: USD 20 per night
- Pet fee: USD 20.00 per accommodation, per night plus USD 150.00 one-time cleaning fee
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-smoking rooms
Dry cleaning
Tennis courts
Housekeeping
Activities
Tennis courts
Golf course (nearby)
Scuba diving
Windsurfing
Cycling
Fishing
Horse riding
Canoeing
Hiking
Bicycle Tour Information
Outdoor Fireplace
Outdoor Furniture
Terrace
Fitness Center (nearby)
Parking
Parking
Free parking
Parking (Limited)
Parking Onsite
Services
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
ATM/Cash machine
Bicycle rental
Luggage storage
Express check-in/check-out
24-Hour Front Desk
General
Restaurant
Non-smoking rooms
Allergy-free room available
Family room
Snack Bar/Deli
Wheelchair Accessible (Limited)
Internet
Free wi-fi