Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee of approximately USD 12.95 per person.

Does the property allow pets?

Pets are allowed with a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features elevators, wheelchair-accessible facilities, and a wheelchair-accessible path of travel. Additional features include a wheelchair-accessible concierge desk and registration desk.

Where is the property located in relation to key landmarks?

The hotel is located in Johnston, within a 15-minute drive of Jordan Creek Town Center and Drake University. It is approximately 10.4 miles from Casey's Center and 13.7 miles from Adventureland.

Is there a swimming pool at the property?

Yes, there is an indoor pool available from 6 AM to 10 PM.

What are the policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified.

Hilton Garden Inn Des Moines/Urbandale Hotel

Average nightly price at Hilton Garden Inn Des Moines/Urbandale by month, last 12 months (USD)
Month	Average price
January	US$115
February	US$109
March	US$100
April	US$130
May	US$127
June	US$133
July	US$142
August	US$160
September	US$126
October	US$123
November	US$118
December	US$114

What guests think

At Hilton Garden Inn Des Moines/Urbandale, guests frequently highlight clean rooms and welcoming service, along with a convenient, quiet location near the interstate and dining. Check-in is often smooth and staff interactions are helpful.

Rooms are generally comfortable and quiet, though some feel dated, cramped, or dim, and a few report maintenance issues such as weak shower pressure, finicky toilets, or nonworking in-room items. Facilities draw mixed feedback: recurring renovations and a frequently closed hot tub, occasional bar or restaurant closures, and easy, free parking. Breakfast quality earns praise, but it is not complimentary and some guests consider the price high. Expect a convenient, clean base, but verify renovation impacts and amenity availability before booking.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Frequent renovations and maintenance leave amenities mixed: the hot tub is often out of service and parts of the lobby, restaurant, or bar have been closed at times; parking is easy and free.

Related guest reviews

6

Li-Wen

26 Dec 2024

·

Stayed 1 night

Construction in the lobby area. Very dusty. The check in staff was very cold, arrogant, and not friendly.

10

Roch

4 Aug 2024

·

Stayed 1 night

Hot tub was closed. Great stay though.

10

Debra

27 Apr 2025

·

Stayed 1 night

Easy check-in/out. Rooms clean, good location, easy parking.

6

Judith

23 Sept 2024

·

Stayed 1 night

We picked this hotel because of it having a hot tub. Needless to say hot tub not up and running and it does not mention this when booking reservation.

6

Millie

27 Sept 2024

·

Stayed 1 night

Due to a mixup in the reservation, (my fault) we stayed in the last room available, which was a King Suite. I felt for the price ($240) that it was nothing special and there wasn't even a free breakfast offered. Half of the Lobby was closed, due to renovations and the Hot Tub was not in service.

4

Cindy

22 Sept 2024

·

Stayed 1 night

Not impressed with this property for the price we paid on a Saturday. The hot tub was not working. The lobby was undergoing renovation and a mess. Our room was very basic and dated. There was a charge for breakfast. Our view was the worst view I’ve ever had in a hotel. It is below. There was a weird locked closet in the room. Just not impressed.

8

Ronald

16 Jun 2024

·

Stayed 2 nights

Could not believe bar was not open on a Saturday evening, and the two guys that checked me in, not real friendly. I checked in on Friday evening

10

Primalton

13 Aug 2024

·

Stayed 2 nights

Hot tub was out of service. Otherwise no complaints.

8

Paul

15 Aug 2023

·

Stayed 1 night

We specifically picked this hotel based on price and the fact that it had a hot tub. When we checked in and went to the pool area the hot tub was drained and had a maintenance sign on it. There should be a way to make note of this before someone relies on the listing.

8

Peggy

18 Sept 2024

·

Stayed 1 night

The lobby was being remodeled and the restaurant was closed. The room was nice. It was a little pricey, considering the restaurant being closed, and the lobby remodel.

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Cleanliness

Many reviews praise overall cleanliness of rooms and public areas, but a few note issues like dirty bathroom floors/showers, lingering odors, mold, or occasional pests.

Related guest reviews

6

Deme

30 May 2025

·

Stayed 3 nights

Room had bugs/cockroaches. Had to be moved to a new room.

4

Bruce

20 Sept 2025

·

Stayed 1 night

Bathroom outlet did not work! Bathroom floor and shower floor were dirty

8

Sandy

5 Jun 2023

·

Stayed 5 nights

The hotel was fine, overall but a bit pricey for “what you get.” There were several long strands of black hair on the bathroom floor, which makes one wonder about cleanliness. The view of the HVAC was disappointing. The hotel was fine and close to family so convenient

10

Debra

27 Apr 2025

·

Stayed 1 night

Easy check-in/out. Rooms clean, good location, easy parking.

6

sarah

30 Jun 2024

·

Stayed 1 night

Check in was easy. We were given water bottles. Our room was clean but we noticed mold in the bathroom. No exhaust fan in the bathroom. Complimentary coffee but breakfast is a charge. For a Hilton I felt the place had run- down areas .

10

Marian

8 Jul 2024

·

Stayed 2 nights

Very comfortable and clean. Quiet also.

10

Terence

21 Aug 2025

·

Stayed 1 night

My stay was wonderful once I drove into the parking lot. The premises was clean and the entrance was very welcoming! Check-in was smooth and the team member behind the desk was very knowledgeable and courteous. Pleasent too! The hotel room was very impressive and wonderful! I enjoyed my stay and will return!

10

Christine

7 Jul 2025

·

Stayed 3 nights

The room was nice, nothing special. I was surprised that breakfast was an extra charge. The elevators were a bit clunky and smelled of urine, like someone had taken a leak in them. The hallway on the 2nd floor smelled of frying meat in the evening.

10

Alejandro

8 Dec 2023

·

Just wanted to let you know about my recent stay at this hotel. The rooms were spotless and the showers were fantastic. I had such a great experience overall. I'll definitely be choosing this hotel again on my next visit. Highly recommended!

10

Sharanya

20 Oct 2025

·

Stayed 1 night

Nice clean hotel

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and quiet, though several guests found layouts small or dated, suites dark or cramped, and mattresses sometimes too firm; views can be poor in some rooms.

Related guest reviews

6

Bret

18 May 2025

·

Stayed 2 nights

The hotel and staff were very nice. Unfortunately my room did not measure up. Dimly lit, cramped, and unlike all the photos. The shower stall was very narrow and my shoulders barely fit. I do t remember my last visit being like this.

10

Lori

4 Aug 2025

·

Stayed 2 nights

Really nice hotel, our only complaints would be the bed was not very comfortable and not enough coffee in the room. Great location, food establishments close by and a really quiet property. Would stay here again.

10

Dale

12 Aug 2024

·

Stayed 1 night

Front desk and breakfast staff were excellent. Super comfortable bed and clean. Would stay again Oh Texas roadhouse next door < also excellent >

8

Renee

1 Aug 2023

·

Stayed 1 night

We had a nice room with two comfortable queen beds. I had three children with me and selected this hotel as it looked nice and had good reviews, however the pool did not meet my expectations. It was very small and not updated recently. It started at 3 ft. deep and ended at 4.6 feet. With about 7 kids playing it did lot leave a lot of room for playing in the water. Disappointing and expensive Ted more as the room was not cheap.

10

Walter

22 Sept 2025

·

Stayed 2 nights

Close enough to everything, but isolated from city noise.. Heard the police sirens only once!

4

Cindy

22 Sept 2024

·

Stayed 1 night

Not impressed with this property for the price we paid on a Saturday. The hot tub was not working. The lobby was undergoing renovation and a mess. Our room was very basic and dated. There was a charge for breakfast. Our view was the worst view I’ve ever had in a hotel. It is below. There was a weird locked closet in the room. Just not impressed.

10

Marian

8 Jul 2024

·

Stayed 2 nights

Very comfortable and clean. Quiet also.

10

Leslie A

12 Aug 2025

·

Stayed 1 night

Stayed here for a night and it was terrific. Breakfast was 8.95 and delish. Oatmeal was super with all the fixings and coffee yummy. Serving staff were a delight! Thrilled for 1.75/load to do some laundry-been on road two weeks. Bed comfy. Parking free and easy. Next to Texas Roadhouse. Shower good. WIFI worked (last hotel it did not) So highly recommend

6

scot

8 Jul 2024

·

Stayed 5 nights

I chose a 1 bedroom suite. The room was definitely not worth it. The living room was dark and unwelcoming. There was no window or rug; and only one piece of artwork on a corner wall. Definitely not a room we wanted to spend time in. The bedroom portion, down a narrow hallway, was extremely small with one tiny window that did not provide light to the living room. The “king” size bed was more like a queen. The left side of the bed didn’t have a full size nightstand; and had no plugs to charge devices. Overall, I’d never book a suite in this hotel again. I’ll be going back to The Hampton Inn across the highway… In addition the hot was out of order the entire visit; and the banquet doors were not locked at night; so anyone could have simply walked into the property.

8

Andrea

12 Dec 2022

·

Stayed 2 nights

The property and surrounding area are great. The staff was courteous and helpful. The room we were given was a slightly odd shaped for a king sized bed and the bathroom was very small. It was very clean though and cozy.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, helpful, and efficient, with smooth check-ins and assistance resolving issues; however, some guests experienced unfriendly interactions, slow room readiness, or unhelpful responses.

Related guest reviews

6

Li-Wen

26 Dec 2024

·

Stayed 1 night

Construction in the lobby area. Very dusty. The check in staff was very cold, arrogant, and not friendly.

10

Marilyn

29 Aug 2024

·

Stayed 1 night

I am impressed with the personal care I received. I had a mix up with the reservations. They contacted me to straighten it out. The person at the front desk was very friendly when we checked in. This is my second time staying there, and I will do it again.

10

Christin

13 Sept 2024

·

Stayed 1 night

Had a problem with our booking , Staff managed very well and was able to check us in within a reasonable time

10

Dawn

17 Mar 2023

·

Stayed 3 nights

After a very hectic day of travel and many delays, I was greeted by someone at the desk that was fast, efficient and friendly to get me to my room to be able to get settled and good rest before having to go to class the next day. Everything was very clean and updated and quiet. There were also many choices close by for meals and they have a nice breakfast every morning. I would definitely stay again.

10

Terence

21 Aug 2025

·

Stayed 1 night

My stay was wonderful once I drove into the parking lot. The premises was clean and the entrance was very welcoming! Check-in was smooth and the team member behind the desk was very knowledgeable and courteous. Pleasent too! The hotel room was very impressive and wonderful! I enjoyed my stay and will return!

10

Leslie A

12 Aug 2025

·

Stayed 1 night

Stayed here for a night and it was terrific. Breakfast was 8.95 and delish. Oatmeal was super with all the fixings and coffee yummy. Serving staff were a delight! Thrilled for 1.75/load to do some laundry-been on road two weeks. Bed comfy. Parking free and easy. Next to Texas Roadhouse. Shower good. WIFI worked (last hotel it did not) So highly recommend

10

Tamara

2 Aug 2023

·

Stayed 3 nights

I had a great experience here. The staff were all friendly and helpful. Would definitely recommend!!

8

Ronald

16 Jun 2024

·

Stayed 2 nights

Could not believe bar was not open on a Saturday evening, and the two guys that checked me in, not real friendly. I checked in on Friday evening

10

Andrea

3 Aug 2025

·

Stayed 1 night

I left my IPhone charger in the room. The hotel contacted me and offered to mail it to me. Since I was returning the following week, they held it until my return. Very nice people

4

Jessica

17 Apr 2023

·

Stayed 2 nights

Would’ve been impressed, except they had me wait for over an hour for a room after check in time so check in was at 3, didn’t get my room till after 4, and manager wanted to say it was due to allowing early check-ins, one then don’t allow that, not my problem but others were getting their room who had come after me so yeah not very impressed with this Hilton! And when I came to pool area the next day, around 7ish, the pool was a disaster, clothes (no more available pool towels), towels everywhere, someones shoes. They hadn’t cleaned the pool up from the night before!

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AI-generated summary based on recent guest reviews

Location

Convenient and quiet location with easy interstate access and restaurants nearby, including options across the street.

Related guest reviews

10

Shirley

17 Oct 2023

·

Stayed 3 nights

Nice location

8

Shawna

11 Jun 2024

·

Stayed 1 night

Convenient with restaurant across the street

10

Debra

27 Apr 2025

·

Stayed 1 night

Easy check-in/out. Rooms clean, good location, easy parking.

10

Walter

22 Sept 2025

·

Stayed 2 nights

Close enough to everything, but isolated from city noise.. Heard the police sirens only once!

10

Leslie A

12 Aug 2025

·

Stayed 1 night

Stayed here for a night and it was terrific. Breakfast was 8.95 and delish. Oatmeal was super with all the fixings and coffee yummy. Serving staff were a delight! Thrilled for 1.75/load to do some laundry-been on road two weeks. Bed comfy. Parking free and easy. Next to Texas Roadhouse. Shower good. WIFI worked (last hotel it did not) So highly recommend

10

Robin

9 Jan 2023

·

Stayed 19,358 nights

Great location

8

Steven

31 Jul 2025

·

Stayed 1 night

Liked the safe and comfortable feel along with the location of property

10

Kathy

23 Aug 2024

·

Stayed 2 nights

It is easy to find right off the interstate, clean, friendly staff and great breakfast options.

10

Brandon

7 Jun 2023

·

Love staying at any Hilton Garden Inn and this one was no different. Plus, awesome restaurant with plenty of beer on tap immediately across the street.

10

Paul

8 Jul 2024

·

Stayed 2 nights

We love this hotel. Excellent breakfast, great staff, the room is superb. Plenty of space in the bathroom for counter toiletries. Easy parking and plenty of restaurants, and easy on off interstates.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is well reviewed for taste and options, but it is not complimentary and some consider it pricey; occasional closures of the restaurant/bar occurred during renovations.

Related guest reviews

10

Martha

1 Jan 2023

·

Stayed 19,357 nights

No complimentary breakfast

10

Rod

15 Aug 2025

·

Stayed 1 night

Typical Hilton, clean, quiet, great breakfast!

10

Angela

5 Sept 2025

·

Stayed 2 nights

The breakfast was great I loved the freshly made pancakes.

10

Kaylee

1 Mar 2024

·

Stayed 2 nights

Friendly staff, convenient location, room was clean. Only thing that would’ve made it better is if they offered free breakfast. But there are options within minutes of the hotel if you don’t want to spend the $9-$13pp.

10

Leslie A

12 Aug 2025

·

Stayed 1 night

Stayed here for a night and it was terrific. Breakfast was 8.95 and delish. Oatmeal was super with all the fixings and coffee yummy. Serving staff were a delight! Thrilled for 1.75/load to do some laundry-been on road two weeks. Bed comfy. Parking free and easy. Next to Texas Roadhouse. Shower good. WIFI worked (last hotel it did not) So highly recommend

10

christian

16 Aug 2024

·

Stayed 1 night

Very clean. Excellent staff great breakfast

10

Christine

7 Jul 2025

·

Stayed 3 nights

The room was nice, nothing special. I was surprised that breakfast was an extra charge. The elevators were a bit clunky and smelled of urine, like someone had taken a leak in them. The hallway on the 2nd floor smelled of frying meat in the evening.

8

Peggy

18 Sept 2024

·

Stayed 1 night

The lobby was being remodeled and the restaurant was closed. The room was nice. It was a little pricey, considering the restaurant being closed, and the lobby remodel.

6

robert

2 Aug 2025

·

Stayed 1 night

Too expensive breakfast.

10

Paul

8 Jul 2024

·

Stayed 2 nights

We love this hotel. Excellent breakfast, great staff, the room is superb. Plenty of space in the bathroom for counter toiletries. Easy parking and plenty of restaurants, and easy on off interstates.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $108	2 $136	3 $187	4	5 $140	6 $129	7 $127
8 $108	9 $136	10 $136	11 $205	12 $137	13 $127	14 $131
15 $110	16 $114	17 $118	18 $121	19 $121	20 $108	21 $108
22 $108	23 $108	24 $117	25 $117	26 $113	27 $113	28 $113
29 $108	30 $123

Hilton Garden Inn Des Moines/Urbandale

Prices for Hilton Garden Inn Des Moines/Urbandale

Monthly average prices

About this property

Location

Room options

One Bedroom King Suite

Room, 2 Queen Beds

Suite, 1 King Bed with Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Accessible Bathtub)

Room, 1 King Bed

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Accessible Bathtub)

Premium Room, 2 Queen Beds (Drinks & Snacks Included)

Presidential Suite, 1 King Bed with Sofa Bed (1.5 Bathrooms, Accessible Shower)

Premium Room, 1 King Bed (Drinks & Snacks Included)

Standard Room, 2 Queen Beds & Full Size Sofa Sleeper, Accessible (Accessible Bathtub)

Guest reviews of Hilton Garden Inn Des Moines/Urbandale

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Des Moines/Urbandale

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25 $129	26 $149	27 $134	28 $190	29 $130	30 $127	31 $124