Name: Super 8 by Wyndham New Castle
Address: 1699 New Butler Road, New Castle, Pennsylvania, United States of America, New Castle, Pennsylvania, US
Price range: US$61–US$89 per night
Rating: 7.24

What guests think

Across reviews of Super 8 by Wyndham New Castle, guests describe a budget stay with mixed conditions, citing dated rooms and maintenance problems, limited breakfast options, and a location convenient to nearby stores and events.

Cleanliness feedback ranges widely, from very clean rooms to reports of smoke smells, mildew or mold, stains and burns, and even a pest sighting. Rooms are no frills and dated, with limited in room amenities (e.g., missing microwaves or coffee makers), some noise from above, and occasionally comfortable beds with effective HVAC. Service is frequently praised as friendly and helpful, though a few guests reported rude interactions or slow follow up on issues. Expect a no frills stay with variable quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic, with no elevator. A few comments note security or safety concerns, such as an exterior entry lock not working or a fire alarm disruption, and some mention smoking near the entrance or upkeep needs outdoors.

Related guest reviews

4

John

2 Oct 2023

·

Stayed 3 nights

For a period of time, I inspected hotels and motels on the East Coast for three major insurance carriers. This one would not pass. No heat or AC in room, no central fire alarm, no alarm pulls. No fire extinguishers. Street drain in entrance drive is collapsing. Very poor interior lighting, very dark in rooms. Plumbing control falling apart. Commode seats too small and not firmly attached. Was not up to the standards of Expedia. Electric outlets showing damage. In room appliances old. Refrigerator not cooling. Very disappointed in the housekeeping. Dark ring of grease around the inside of the bath tub. Anti-skid tub material very dirty.

6

david

16 Sept 2023

·

Stayed 3 nights

Wash the bedspreads. Clean the carpets. Clean the outdoor area by the charcoal grill.

8

Angela

10 Sept 2024

·

Stayed 3 nights

The lights in the lamps were falling out of the bases, the wall in the bathroom behind the toilet was moldy and exposed from being rotted out - and I am not sure the air filter in the ac had ever been cleaned. However the staff was fantastic about cleaning the items I pointed out and making sure I was comfortable. There are some residents who smoke directly outside the entrance door. I am allergic to cigarette smoke so that was not pleasant to deal with. I would stay again - knowing information Just an older hotel that needs some maintenance

4

Donald

7 Oct 2023

·

Stayed 3 nights

No handicap

4

James

15 Aug 2023

·

Stayed 2 nights

Liked the improved walking area.

2

SUSAN

2 Jul 2023

·

Stayed 1 night

Absolutely horrible while pulling in lot watched a inappropriate act occuring and later a drug deal. Told DO NOT smoke in room yaet all furniture and linens had burn holes. Pillows so dirty would not use slept in our clothes. Aor conditioner didnt work. Fridge in one of the rooms was full of someone elses food. Worst hotel I believe I have ever been at. Run!!!

8

Tiffany

6 May 2025

·

Stayed 1 night

Easy check in. Gave us the wrong room initially but corrected it when we walked back in with our bags. Room was clean but had odd smell. Bed was hard and only had 2 pillows on each bed. Quiet setting but sounded like an elephant above us in early the next morning and woke up my friend. Key card entry into building didn’t seem to work and was just unlocked all the time.

2

Erica

17 Jun 2024

·

Stayed 3 nights

There were a bunch of people loitering around with the staff in the parking lot after dark. It look sketchy and, as a solo traveler, I did not have a great gut feeling. After going some digging, my husband and I pulled up some news articles for drug activity at this location. We decided the property did not seem same and decided to go elsewhere. The property across the street seemed much better and around thr same amount.

8

Malaki

11 Apr 2023

·

Stayed 2 nights

Good room and location for the price. Quiet hotel stay each time i stay here. Note! No elevator it is a 3 level building. Across from Giant Eagle and GetGo Gas. Some Fast-food places also nearby.

6

Dennis

23 May 2025

·

Stayed 3 nights

Stayed there before only problem is some idiot. Hit the fire alarm about 4 AM Friday night Saturday morning did not make for a good day.

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Cleanliness

Cleanliness is inconsistent: some guests report very clean rooms, but many mention smoke smells, mildew or mold, stains and burns, and missed cleaning details; a pest sighting was also reported.

Related guest reviews

10

Shaun

24 Aug 2025

·

Stayed 1 night

Staff was very kind very helpful. They did a great job rooms were clean.

4

John

2 Oct 2023

·

Stayed 3 nights

For a period of time, I inspected hotels and motels on the East Coast for three major insurance carriers. This one would not pass. No heat or AC in room, no central fire alarm, no alarm pulls. No fire extinguishers. Street drain in entrance drive is collapsing. Very poor interior lighting, very dark in rooms. Plumbing control falling apart. Commode seats too small and not firmly attached. Was not up to the standards of Expedia. Electric outlets showing damage. In room appliances old. Refrigerator not cooling. Very disappointed in the housekeeping. Dark ring of grease around the inside of the bath tub. Anti-skid tub material very dirty.

8

Angela

10 Sept 2024

·

Stayed 3 nights

The lights in the lamps were falling out of the bases, the wall in the bathroom behind the toilet was moldy and exposed from being rotted out - and I am not sure the air filter in the ac had ever been cleaned. However the staff was fantastic about cleaning the items I pointed out and making sure I was comfortable. There are some residents who smoke directly outside the entrance door. I am allergic to cigarette smoke so that was not pleasant to deal with. I would stay again - knowing information Just an older hotel that needs some maintenance

4

Right

19 Oct 2024

·

Stayed 1 night

Smells like mildew, outdated

2

Thomas

16 Oct 2023

·

Stayed 2 nights

The hotel room stunk like cigarette smoke Smoke alarm was beeping shower leaked so bad it flooded the shower and the floor in the bathroom

2

SUSAN

2 Jul 2023

·

Stayed 1 night

Absolutely horrible while pulling in lot watched a inappropriate act occuring and later a drug deal. Told DO NOT smoke in room yaet all furniture and linens had burn holes. Pillows so dirty would not use slept in our clothes. Aor conditioner didnt work. Fridge in one of the rooms was full of someone elses food. Worst hotel I believe I have ever been at. Run!!!

10

Regina

7 Feb 2025

·

Stayed 1 night

The lady who checked me in was super friendly and the entire process was seamless!! Great coffee and the room was super clean...esp the bathroom!! Keep up the good work 💪👍!

8

DREAMA

5 Jul 2024

·

Stayed 1 night

Very clean

8

Tiffany

6 May 2025

·

Stayed 1 night

Easy check in. Gave us the wrong room initially but corrected it when we walked back in with our bags. Room was clean but had odd smell. Bed was hard and only had 2 pillows on each bed. Quiet setting but sounded like an elephant above us in early the next morning and woke up my friend. Key card entry into building didn’t seem to work and was just unlocked all the time.

2

Tyrese

6 Mar 2023

·

Had roaches and when brought to properties attention I was greeted with a don’t like it leave attitude.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated and no frills, with limited amenities (e.g., missing microwaves or coffee makers), occasional leaks or worn decor, and some noise from above; several guests still found beds comfortable and HVAC effective.

Related guest reviews

4

Melody

27 Jun 2023

·

I rarely leave bad reviews, but this was honestly one of the worst hotels I've ever seen and way overpriced. There's obvious water damage in the original room that we were in. The bathtub was cracked. The lamp shades were broken. There were cigarette butts behind the air conditioner. There were cigarette burns and the mattress. The air conditioning didn't work and it was supposed to have been brand new. It was also leaking onto the floor from the back. We were eventually moved to another room that was a bit better, but the room they put us in initially needs to be closed and completely redone. The one they put us in afterward was just ok. Please reconsider if you're looking at just a cheap place to stay.

6

Kellie

13 Sept 2025

·

Stayed 1 night

Was very run down, needs sprucing up, the room was ok but needs a new coat of paint.seems like owners are just doing the bare minimum...

8

Timothy

25 Sept 2023

·

Stayed 3 nights

A nice place in the small town hotel in America. Excellent HVAC with thermostat control. 2 refrigerators but no microwave in my room.

8

Glen W

6 Apr 2024

·

Stayed 1 night

Room needed to be refurbished. Bathroom sink was plugged up and leaked water on the floor. No usb ports for phone charging. Just not a very nice room

6

Rubi

25 Nov 2024

·

Stayed 3 nights

I liked that it was quiet and the ac/heater was great.

8

Tiffany

6 May 2025

·

Stayed 1 night

Easy check in. Gave us the wrong room initially but corrected it when we walked back in with our bags. Room was clean but had odd smell. Bed was hard and only had 2 pillows on each bed. Quiet setting but sounded like an elephant above us in early the next morning and woke up my friend. Key card entry into building didn’t seem to work and was just unlocked all the time.

8

Judy

5 Aug 2023

·

Stayed 1 night

No coffee pot in room. No glasses for drinking. Pillows were kid size. otherwise it was ok

4

Louis

13 Oct 2025

·

Stayed 1 night

Room climate ok, ceiling leaking. Breakfast questionable.

6

Torray

28 Nov 2025

·

Stayed 1 night

Basic room. No microwave

8

Michael

24 Sept 2024

·

Stayed 2 nights

The Bed was comfortable, the Shower was Hot. I didn't have much choice since my Hotel in Pittsburgh Cancelled my Room. So the Super8 was the best I could find late Saturday Night. The Hallway and Room smelled like smoke, the Breakfast was very limited.

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Service

Service is often praised as friendly, helpful, and efficient, with staff correcting issues and going above and beyond; however, some guests reported rude interactions or slow responses to problems.

Related guest reviews

10

Shaun

24 Aug 2025

·

Stayed 1 night

Staff was very kind very helpful. They did a great job rooms were clean.

2

Laurie

14 Oct 2023

·

Stayed 2 nights

The person at the front desk was so extremely rude, unprofessional. I would never stay there again.

10

Richard

27 Jul 2024

·

Stayed 1 night

Staff was excellent

8

Angela

10 Sept 2024

·

Stayed 3 nights

The lights in the lamps were falling out of the bases, the wall in the bathroom behind the toilet was moldy and exposed from being rotted out - and I am not sure the air filter in the ac had ever been cleaned. However the staff was fantastic about cleaning the items I pointed out and making sure I was comfortable. There are some residents who smoke directly outside the entrance door. I am allergic to cigarette smoke so that was not pleasant to deal with. I would stay again - knowing information Just an older hotel that needs some maintenance

2

Shauna

14 Jul 2023

·

Stayed 1 night

First room assigned had a very strong odd odor. We were quickly reassigned, but the new room had 2 very filthy pillowcases (other 2 pillows were clean). Just after check-in (~7pm), we notified the staff a smoke detector outside the room was loudly chirping from a low battery. After we got back from dinner, we even offered to change the battery for them! We were told that mgmt was notified, but nothing was done throughout the night. Additionally, the room was poorly maintained, 3 cigarette burns in duvet (non-smoking room), large crack in bathroom sink, broken toilet seat. Front desk said they could not adjust price since we booked with Expedia. I contacted Expedia, who contacted property, and guess what? The manager wasn't available! I would rather stay here than sleep in my car, but I don't have to pay to sleep in my car!

8

Kelley

31 Jul 2023

·

Stayed 1 night

Service was excellent. Fast, friendly check in experience, no hiccups even when using a third party booking site. Night desk was also extremely helpful. Room was adequate, but definitely in need of some cosmetic assistance to cover prior repairs (exposed patching on walls). When doing the room check ( which I do at all hotels) found that the rooms could have been cleaned a bit better, but overall was fine. Great place to overnight.

10

Regina

7 Feb 2025

·

Stayed 1 night

The lady who checked me in was super friendly and the entire process was seamless!! Great coffee and the room was super clean...esp the bathroom!! Keep up the good work 💪👍!

8

cynthia

31 May 2023

·

Stayed 3 nights

I for there for an event and forgot something, and the front desk mgr, Cheri Kulnis, went above & beyond to try to help me, even though the issue was not hotel related. She was exceptionally kind.

8

Tiffany

6 May 2025

·

Stayed 1 night

Easy check in. Gave us the wrong room initially but corrected it when we walked back in with our bags. Room was clean but had odd smell. Bed was hard and only had 2 pillows on each bed. Quiet setting but sounded like an elephant above us in early the next morning and woke up my friend. Key card entry into building didn’t seem to work and was just unlocked all the time.

10

Mate

11 Apr 2025

·

Stayed 5 nights

Very friendly staff!

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Location

Location is convenient for events and everyday needs, with a grocery store and gas nearby and several guests noting a quiet setting. A few reviews express safety concerns due to loitering and a generally shady feel.

Related guest reviews

8

Ron

29 Jul 2024

·

Stayed 3 nights

Good standard no-frills room that suited us fine for attending an outside event in the area.

10

Doniel

22 Aug 2023

·

Stayed 1 night

Very quiet and clean. I had a wonderful time

6

Lauren

23 Jul 2024

·

Stayed 1 night

This hotel is in a nice area, but was very dated and could use some updates. The room was clean, but the mattress was covered in stains and cigarette burns. They seem to be hiding that fact with a nice set of sheets. I will never stay there again.

10

Allan

11 Sept 2023

·

Stayed 1 night

Pleasant environment.

10

Sara

12 May 2023

·

Stayed 2 nights

It was a very nice and quiet property, the rooms were very comfortable, when I need a place to stay I will stay there

2

Dominic

1 Mar 2023

·

Stayed 1 night

Its convenient decent prices but noisy. Has wifi but goes out. I like to be alone shady area so noone other than owner gonna mess with you. Not a place yuppies

8

Tiffany

6 May 2025

·

Stayed 1 night

Easy check in. Gave us the wrong room initially but corrected it when we walked back in with our bags. Room was clean but had odd smell. Bed was hard and only had 2 pillows on each bed. Quiet setting but sounded like an elephant above us in early the next morning and woke up my friend. Key card entry into building didn’t seem to work and was just unlocked all the time.

10

Cassandra

1 Jul 2023

·

Stayed 8 nights

The hotel was super convenient for the event my friends and I were attending. Being right across from a grocery store made it easy to restock on food and water on our way there each morning.

2

Erica

17 Jun 2024

·

Stayed 3 nights

There were a bunch of people loitering around with the staff in the parking lot after dark. It look sketchy and, as a solo traveler, I did not have a great gut feeling. After going some digging, my husband and I pulled up some news articles for drug activity at this location. We decided the property did not seem same and decided to go elsewhere. The property across the street seemed much better and around thr same amount.

8

Malaki

11 Apr 2023

·

Stayed 2 nights

Good room and location for the price. Quiet hotel stay each time i stay here. Note! No elevator it is a 3 level building. Across from Giant Eagle and GetGo Gas. Some Fast-food places also nearby.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is limited and uneven, with weak coffee and some freshness or equipment issues noted.

Related guest reviews

4

RENNIE

21 Apr 2025

·

Stayed 2 nights

Not much to say except need a good BREAKFAST!

4

Carlos

14 Sept 2023

·

Stayed 1 night

Some of the bedding sheets where with cigarette holes, tiles on washroom look about to fall as well as silicone was moldy. Bread looked old and the Milk refrigerator was not closing properly in the breakfast area, so the milk tasted bad. same with the waffle mix probably was a few days old.

8

MARIEBELE

12 Jun 2023

·

Stayed 1 night

Very limited breakfast, extremely weak coffee. Room was ok, the air conditioner looked horrible but actually worked great.

8

James

4 Oct 2023

·

Stayed 1 night

Great Staff, quiet, breakfast needs some work!!

10

Regina

7 Feb 2025

·

Stayed 1 night

The lady who checked me in was super friendly and the entire process was seamless!! Great coffee and the room was super clean...esp the bathroom!! Keep up the good work 💪👍!

4

Louis

13 Oct 2025

·

Stayed 1 night

Room climate ok, ceiling leaking. Breakfast questionable.

8

Michael

24 Sept 2024

·

Stayed 2 nights

The Bed was comfortable, the Shower was Hot. I didn't have much choice since my Hotel in Pittsburgh Cancelled my Room. So the Super8 was the best I could find late Saturday Night. The Hallway and Room smelled like smoke, the Breakfast was very limited.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$59
February	US$62
March	US$61
April	US$70
May	US$65
June	US$74
July	US$73
August	US$64
September	US$75
October	US$74
November	US$69
December	US$65

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $65	17 $74	18 $89	19 $85
20 $63	21 $66	22 $64	23 $65	24 $76	25 $86	26 $82
27 $63	28 $64	29 $63	30 $69

Su	Mo	Tu	We	Th	Fr	Sa
				1 $70	2 $87	3 $87
4 $62	5 $67	6 $69	7 $74	8 $78	9 $85	10 $86
11 $63	12 $64	13 $66	14 $69	15 $69	16 $78	17 $77
18 $61	19 $64	20 $68	21 $70	22 $70	23 $78	24 $81
25 $61	26 $64	27 $66	28 $69	29 $69	30 $77	31 $78

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed, Accessible (Mobility)

Room, 1 King Bed

Studio Suite, 1 King Bed

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Super 8 by Wyndham New Castle

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Prices for upcoming dates