Name: Quality Inn & Suites Middletown - Franklin
Address: 6475 Culberston Road, Franklin, Ohio, United States of America, Franklin, Ohio, United States of America
Rating: 7.1

Guest reviews

7.1

Good

Based on 881 verified reviews

Who stays here?

Business

8%

Couple

31%

Family

38%

Group

8%

Solo

13%

What guests think

AI-generated summary based on recent guest reviews

At Quality Inn & Suites Middletown - Franklin, travelers often praise friendly staff, fair value, and generally comfortable stays, while many also report a dated property, noticeable smoke or musty odors, and uneven upkeep in some common areas and rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

2

Deidre

last week

·

Stayed 2 nights

Staff was never at desk. You would have to call and call and call to get them to come to desk. Over charged me for a late check out. Paid in cash for that. Got receipt. Still charged my card for the late check out as well

2

Brittany

19 Mar 2026

·

Stayed 1 night

There were massive potholes when we first pulled into the parking lot and that should’ve been my first sign not to stay there. They only gave us one key card for two people. Someone tried to get into our room twice the one night we were there so we only slept a couple hours throughout the night. The wifi connected but didn’t have service. There wasn’t even an elevator to get to our room, we had to use the stairs. The breakfast didn’t have anything to drink other than hot water and coffee so we had to stop at a gas station after we checked out just to get some juice. I woke up with two big red bumps on my face that looked like bug bites. This place was horrible and I won’t be back.

6

sarah

8 Mar 2026

·

Stayed 1 night

Clean room

10

James

15 Feb 2026

·

Stayed 1 night

Clean comfortable room, friendly staff.

10

Angel

4 Feb 2026

·

Stayed 1 night

The room was clean and titiy

6475 Culberston Road, Franklin, Ohio, United States of America

Location

Located in Franklin, Quality Inn & Suites Middletown - Franklin is in the business district, a 4-minute drive from Atrium Medical Center and 8 minutes from Treasure Aisles. This hotel is 17.6 mi (28.3 km) from Kings Island and 14.1 mi (22.7 km) from Lindner Family Tennis Center.

Atrium Medical Center(1.6 Miles)

Miami Valley Gaming(4.1 Miles)

Shaker Run Golf Club(4.5 Miles)

Middletown Lyric Theatre(5.1 Miles)

Treasure Aisles(5.2 Miles)

Traders World(5.3 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Security deposit

USD 150 per accommodation on arrival.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available on-site, but parking is limited.

A complimentary full breakfast is served on weekdays and weekends from 6 AM to 9 AM.

Pets are allowed with a fee of USD 25.00 per pet, per night, plus a one-time cleaning fee of USD 10. Service animals are exempt from fees.

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out are available for a fee of USD 25, subject to availability.

The property offers limited wheelchair accessibility, including accessible parking and facilities.

The hotel is located in Franklin, approximately 1.6 miles from Atrium Medical Center and 4.1 miles from Miami Valley Gaming. It is also 17.6 miles from Kings Island.

Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Cribs are available for a fee of USD 15.00 per night. Rollaway beds are also available for a fee of USD 15.00 per night. Advance request or confirmation is required for both.

Quality Inn & Suites Middletown - Franklin

Amenities

Property description

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Guest reviews