Is parking available at the property?

Complimentary parking is available on-site, with limited spaces. No reservation is required.

Is breakfast offered at the hotel?

A complimentary breakfast is provided for guests, although specific details about the type of breakfast are not mentioned.

Does the property allow pets?

Pets are allowed, with a maximum of 2 dogs per room. A fee of USD 10 per pet, per night applies, while service animals are exempt from fees.

What are the check-in and check-out times?

Check-in time starts at 3:00 PM and ends at 4:00 AM. Check-out time is at 11:00 AM. Early check-in is available for a fee, subject to availability.

What accessibility features does the property offer?

The property features limited wheelchair accessibility, including accessible public areas and facilities. Step-free entrances are available.

Where is the property located in relation to key landmarks?

The hotel is situated at 6030 Iliff Road NW in Albuquerque, New Mexico. Specific distances to landmarks are not provided, but it is conveniently located for access to local attractions.

What are the policies for guests staying with children?

Children are allowed at the property, and there is no minimum age requirement for staying free.

What are the policies regarding extra beds and cribs?

The property does not offer cribs or rollaway beds. No extra beds are available, and advance requests for additional sleeping arrangements are not accommodated.

Garner Hotel Albuquerque West by IHG

What guests think

Across recent reviews of Albuquerque Hotel West by IHG, guests report an older property undergoing active renovation, with mixed experiences ranging from acceptable stays and quiet nights to disruptive construction zones, run-down hallways, and areas that feel in transition.

Cleanliness feedback is highly inconsistent, with frequent reports of stained carpets, strong odors, and occasional pests, alongside some comments noting tidy rooms. The location is convenient to major roads, but many guests mention a visible homeless presence nearby and mixed feelings about safety. Staff interactions are often friendly and helpful, though several reviews cite absent or slow check-in and uneven responsiveness. Rooms feel dated with recurring maintenance issues, and breakfast is basic and can run out. Expect a basic, budget stay with noticeable variability during renovations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Property is under renovation, and guests repeatedly report outages and issues such as broken elevators, malfunctioning or empty ice/vending machines, and unreliable exterior door/key card access. In-room fridges and microwaves are inconsistent.

Related guest reviews

4

Brandon

28 May 2025

·

Stayed 1 night

Wasn’t sure if the place was under renovation or was recently hit by a tornado. Elevator didn’t work. Side doors didn’t work. Looked like hoarders were squatting in the parking lot. Furniture was stained, doors were bent, sink was broke. Other than that, good stay.

2

Suzanne

3 Aug 2025

·

Stayed 1 night

Construction/remodeling going on; rooms and overall motel not in any condition to be in business right now. No refrigerator in room. Advertised 24 hour camera surveillance--no evidence of that. Pet friendly rooms advertised but not provided.

4

George

22 May 2025

·

Stayed 1 night

Missing main light fixture, wall fixture switch broken, had to move the microwave to the bathroom sink to plug it in. Plug by table did not work, the door handle was broken. The elevator was non operational, the ice machine on level 1 was non-working. Vending machines empty. Greeted by a large roach in room. Although rules said no smoking, someone was smoking pot (it has a distinctive odor). Missing pillow cases on the pillows. Did not feel safe. Poor selection at "free" breakfast (only 1 piece of bread for toast) and no one at the desk. This property is a disgrace to the Wyndham name.

6

Sharon L

2 Jun 2025

·

Stayed 1 night

Elevator didnt work, couldn't get into building using our key card

8

Kevin

6 Aug 2025

·

Stayed 2 nights

construction

6

Rocco

8 Apr 2024

·

Stayed 1 night

Elevaors were out of order. Breakfast was cereal or waffles, toast, muffins. No juice.

6

Connie

13 Oct 2025

·

Stayed 3 nights

Property is being remodeled and it’s very noisy, workers in rooms next to guest rooms.🙁

2

Michelle

3 Mar 2024

·

Stayed 1 night

Key would not work. After 2nd rekeying front desk staff said this would be last time to rekey and that it calls his boss and wakes him up each time he rekeys. Room had no towels. Keys don’t work to outer doors so you have to walk around to the front to access the building.

4

Alan

6 Sept 2025

·

Stayed 1 night

Had I known this property was going under a remodel that looked like a construction zone I wouldn't have stayed here. The price was right, but the room and property reflected the price. Supposed to have been a non-smoking room, but smelled heavily of prior smoke. Carpet was very stained, and what I would describe as nasty. The entry door for guests to enter in parking area didn't work properly. After one failed attempt I went to front desk to complain I couldn't get in. Front desk clerk tried to explain the trick to getting in. After 2nd attempt with no luck I got him to come and show me how to get in. Took him 3-4 attempts before door would light up for door to operate. Noticed there was a good sized rock by door. Every time I needed something out of my vehicle the rock was utilized to make sure I wasn't locked out. I agree. This property needs an update. Expected more out of a Wyndham property.

4

James

17 May 2025

·

Stayed 1 night

No shower curtain, fridge didn’t work in room, surrounding areas were not great/safe.. BWW across the street saved the night tbh..

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed, with frequent complaints about stained carpets, strong odors, and occasional pests; a smaller number of reviews describe rooms as clean.

Related guest reviews

10

Jerelyn

16 Nov 2025

·

Stayed 1 night

The rooms are clean friendly customer service.

4

Clara

12 May 2025

·

Stayed 1 night

Room 226 bathroom has mold on the wall and ceiling. Carpet was also so dirty.

2

Brittany

9 Jul 2025

·

Stayed 1 night

The carpet in the room was so filthy and stained with dirt and blood stains. There was also a dead fly on the bed comforter.

6

Brandin

25 Jul 2025

·

Stayed 1 night

The bathroom was dirty other than that great room

2

Rigoberto

14 Jun 2025

·

Stayed 1 night

Disgusting sheets dirty towel had blood that got on to my son’s face because it was rolled in tucked in the “clean” carpet smelled and roaches

2

Sara

23 Oct 2025

·

Stayed 1 night

The room was old and dirty.

2

Crystal

10 Oct 2024

·

Stayed 1 night

The hallway smelled like skunkweed. We found several large cockroaches. The staff was nice.

4

Sharon

8 Oct 2025

·

Stayed 1 night

Carpet was GROSS! Room smelled funny, heard doors closing all night property under construction 🚧

10

Daniel

22 Oct 2025

·

Stayed 1 night

While it is under renovation, we experienced no noise from that. Breakfast was better than expected. Room was very clean and tidy. Very large selection of TV channels. Very comfortable bed. There is an excellent and friendly seafood Mexican restaurant with local owners of 30 years that front desk recommended and it's right around the corner.

10

Vanessa

23 Feb 2026

·

Stayed 1 night

The room was spotless and friendly staff!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated and often have maintenance problems (AC or TVs not working, loose fixtures, awkward bathrooms), with comfort reported as variable and some noise through thin walls.

Related guest reviews

10

Joseph

11 Jul 2025

·

Stayed 1 night

Super friendly staff, nice updated room, hotel is doing some construction but wasn't a hinderance at all

6

Karen

31 Oct 2025

·

Stayed 1 night

Bathroom is awkward. Bed was not comfortable.

6

Leonia

17 May 2025

·

Stayed 1 night

The beds were very uncomfortable. They were so hard. The pillow were bacecally none existancamt.

8

Joe

13 Jun 2024

·

Stayed 1 night

the room is small

4

George

14 Oct 2025

·

Stayed 1 night

Breakfast not suitable for diabetics. Just high carb. Noisy. Thin walls with TV’s loud until aft 2:30 AM.

8

Cindy

3 Aug 2025

·

Stayed 1 night

Overall it was a nice stay for the price. The only issue we really had was the bathroom door didn't open all the way because it dragged on the floor. It only opened just over half way but we were able to get in and out.

6

Alfred

27 Jul 2024

·

Stayed 1 night

Small room No refrigerator No microwave NO SHOWER CURTAIN

8

Nelfa

13 Jul 2024

·

Stayed 2 nights

I like that it is very clean, with no dust. Quiet. There were no pillowcases on the four pillows, so I had to ask if they could bring some. The big thing for me is the lighting. The room gets dark easily. I went there for my alone time, and I had to read a lot, but it was dim for me even with open drapes. Please add more light fixtures, esp for older people like me. A small sofa would be helpful as well, not just a chair, it's not comfortable. Thank you.

8

DeMarcus

31 Aug 2024

·

Stayed 1 night

Nice room

6

Sully

20 Jun 2025

·

Stayed 1 night

Inexpensive and clean, but the rooms were sparsely furnished. Free wifi and tv No fridge or microwave, paid laundry

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AI-generated summary based on recent guest reviews

Service

Many guests praise friendly, helpful staff, but multiple reviews cite absent or slow check-in, difficulty reaching staff, and occasional rudeness.

Related guest reviews

8

Kevin

2 Aug 2025

·

Stayed 1 night

We arrived right behind a group of about 15 - with only 2 who spoke English. Victor was working as fast as he could getting them set with multiple rooms. He did great.

10

Dale

12 Nov 2025

·

Stayed 1 night

Room was great and very comfortable. Front staff was kind, caring, courteous and attentive to needs.

10

Angeline

10 Mar 2025

·

Stayed 2 nights

Customer Service was excellent the room was nice and fitting for my family

4

julie

29 Jun 2025

·

Stayed 4 nights

Terrible service from front desk. So bad that i have now changed hotel for the next year.

10

Joneldia

22 Oct 2025

·

Stayed 1 night

The Staff was great, i thought they had great customer service.

10

Celia

31 Dec 2024

·

Stayed 1 night

Friendly staff. We had an issue with our room and it was handled quickly and by very friendly staff member.

10

Qui

12 Aug 2025

·

Stayed 1 night

All the girls there at ghe counter are so friendly and kind. Very genuine people and customer service that went above beyond. You don't ever find that anymore these days.

2

Karen

29 Jul 2025

·

Stayed 1 night

We waited for over 45 minutes. No employee ever came to the desk. We couldn’t check in. There was construction and ALL doors were unlocked. But no hotel staff. We called Wyndham, they were no help. We were moving across the country and had our pets. In July. Waiting in the car for 45 minutes. We ended up going across the street to another (wonderful) hotel. We will be filling a formal complaint and ensuring Hotels.com refunds our money.

2

Robert

3 Aug 2025

·

Stayed 2 nights

There were a lot of services promised, but not available. It was being re-modeled while we stayed there. Front desk was empty a lot.

4

Amber

10 May 2025

·

Stayed 1 night

Coming up to the property it looked run down and broken, the check in staff in the afternoon of 5-9 was nice and the room was ok, there was some tiny mold spots above the shower but nothing that prevented me from showering. In the morning the breakfast attendant was very rude to an older couple that I had to step in. The container that held the Milk was not labeled so the older couple asked and was told “it’s right there” when I mentioned it wasn’t labeled and I had thought it was tea, the breakfast attendant said “well it’s right there” completely dismissing me and the older couple. Having milk in a coffee canister makes me question if the milk is safe to use. I later realized the breakfast attendant was also the front desk, which doesn’t make matters better as this sets an example that the staff can be rude then rude again as you check out. I am giving it a 2 star review as I mentioned walking up to the property it looked run down and falling apart and the only staff member that was friendly the gentleman that checked me in.

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Location

Convenient to major roads, yet numerous reviews mention a strong homeless presence around the property and mixed feelings about safety after dark.

Related guest reviews

8

Stephen

8 Aug 2024

·

Stayed 4 nights

It's a basic hotel. The area isnt the bedt, but it's on major roads that quickly connect you to the good stuff in town.

4

Ruth

8 Oct 2024

·

Stayed 3 nights

The hotel rooms need a real upgrade. Carpet is disgusting! There is a lot of homeless people around, walking through and camping by the parking lot. First desk guy got very offensive when I asked about safety. He was nice besides that. We will never stay here again.

6

Miranda

6 Jul 2024

·

Stayed 1 night

A LOT of homeless people around. Some sleeping in front of the lobby doors. There are multiple police officers patrolling the area. So I didn’t feel that unsafe. My car wasn’t messed with but I did park under a bright light. The price was right though. So get what you pay for I suppose.

6

Steven

16 Jul 2024

·

Stayed 2 nights

A lot of homeless people hung around the area right by the hotel. Were told by staff that a lot of drug dealing is suspected of being done there, they call authorities but not much gets done about it.

6

Darcy

3 Aug 2024

·

Stayed 1 night

Homeless hanging around

8

Rhonda

13 Oct 2024

·

Stayed 2 nights

Needs some updating. The front desk people were very friendly. The beds were not bad. There was a lot of homeless people around.

8

Mary

28 Jul 2025

·

Stayed 1 night

Easy on and off from freeway

8

Kay

18 Jul 2024

·

Stayed 2 nights

The room was great the neighborhood was full of homeless people walking around at all hours leaving a trail of garbage. There are many hotels in the area and they suffer from the same.

10

Benjamin

17 Jun 2025

·

Stayed 1 night

Nice central location, very close to some great places including restaurants, bars and grocery stores.

8

Randall

8 Oct 2025

·

Stayed 1 night

Relatively clean end decent place to stay. Convenient off the highway. Not anything nearby for convenience or grocery store that was open or allowed actual entry into the store after 10:00 pm. Closest was a Maverick about 5 miles away. Service was friendly and quick.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is basic with limited variety, and several reviews say items run out or options are minimal; a few guests found it acceptable.

Related guest reviews

8

Vickie

11 Mar 2025

·

Stayed 1 night

We only stayed one night as it was a quick weekend trip. The hotel was ok, staff was nice enough. The breakfast left something to be desired - no brewed decaf coffee, and needs more variety on the food. Toaster would not let you push the button up so you just had to hope your toast didn't come out burned. Waffles were I guess supposed to be strawberry flavored, plain would have been better. Bathroom had visible paint chipping. The heater/air conditioner worked good. TV remote was weird and tricky to use.

8

Ramiro

9 Oct 2025

·

Stayed 2 nights

Good for the price overall. There’s some renovations going on but we didn’t experience any noise. Breakfast is continental nothing special. Good location near restaurants and not to far away from downtown or airport.

4

George

14 Oct 2025

·

Stayed 1 night

Breakfast not suitable for diabetics. Just high carb. Noisy. Thin walls with TV’s loud until aft 2:30 AM.

8

Oscar

28 Nov 2025

·

Stayed 1 night

Clean room, good service, good breakfast and accessibility.

10

Bradley

3 Aug 2024

·

Stayed 1 night

quiet, was not robbed nor attacked, solid breakfast, vending machines dispensed properly.

8

Susan

29 Jun 2024

·

Stayed 1 night

Absolutley bare bones breakfast.

6

Arolyn

18 Oct 2025

·

Stayed 4 nights

Cleaning staff was friendly disappointed that I was told I could recieve bonus points for my stay and then told your manager refused to authorize Several times by 9:30 all breakfast items were gone due to a large family that took all fruit breads and bagels

6

Stephen

24 May 2024

·

Stayed 1 night

Rooms needed some repair. Breakfast was almost non-existent. No juice and little to choose from. 15 minute wait for someone to check-in.

8

Mary

28 Jul 2025

·

Stayed 1 night

Check in was very easy Breakfast was ok Floors in room had stains

8

Stacy

19 Jul 2024

·

Stayed 1 night

The bathroom fan was loud and obnoxious!!! Definitely need to replace the fan in rm 206. The continental breakfast could use a makeover. I didn’t see any juice to drink, just coffee.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $72	5 $70	6 $74	7 $74
8 $64	9 $66	10 $60	11 $69	12 $72	13 $95	14 $83
15 $66	16 $91	17 $83	18 $91	19 $79	20 $90	21 $91
22 $83	23 $73	24 $65	25 $76	26 $84	27 $70	28 $82
29 $72	30 $72

Su	Mo	Tu	We	Th	Fr	Sa
		1 $74	2 $69	3 $70	4 $70	5 $71
6 $61	7 $70	8 $82	9 $69	10 $87	11 $83	12 $79
13 $73	14 $70	15 $79	16 $74	17 $77	18 $74	19 $77
20 $70	21 $72	22 $84	23 $79	24 $82	25 $68	26 $87
27 $73	28 $72	29 $73	30 $77	31 $88

Garner Hotel Albuquerque West by IHG

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Communications)

Standard Room, 2 Queen Beds (Bath Shower Combo)

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Standard Room, 1 King Bed (Bath Shower Combo)

Standard Room, 1 King Bed, Mobility Accessible (Communications)

Standard Room

Suite, 2 Queen Beds

Guest reviews of Garner Hotel Albuquerque West by IHG

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Garner Hotel Albuquerque West by IHG

Prices for upcoming dates