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Quality Inn & Suites Charleston - Civic Center - Image 1
Quality Inn & Suites Charleston - Civic Center - Room
Quality Inn & Suites Charleston - Civic Center - Room
Quality Inn & Suites Charleston - Civic Center - Reception
Quality Inn & Suites Charleston - Civic Center - Bathroom

Quality Inn & Suites Charleston - Civic Center


Amenities

  • Free Wi-Fi

  • Casino

  • Elevator / Lift

  • Meeting Rooms

  • Fitness Facilities

  • Luggage Storage

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Property description

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Quality Inn & Suites Charleston - Civic Center, guests highlight friendly staff and generally clean, comfortable rooms at budget prices, while noting trade-offs with an aging property and inconsistent maintenance.

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Facilities

Limited

Cleanliness

Mixed

Rooms

Mixed

Service

Mixed

Location

Central

Was this helpful?

10

Aaron

IAN-logo

3 Feb 2026

·

Stayed 3 nights

The staff is friendly and helpful. Doing business with them is a pleasure. Yes....I recommend this hotel. The price is on the lower side, and quite fair.
The staff is friendly and helpful. Doing business with them is a pleasure. Yes....I recommend this hotel. The price is on the lower side, and quite fair.

8

Aaron

IAN-logo

23 Jan 2026

·

Stayed 5 nights

Probably the best Charleston hotel you can get for the price. However, there were some issues during my week-long stay: 1) The hot water in the kitchen sink would not work, for some reason. I am not sure if this problem is present in every room or if I just got unlucky. The hot water in the bathroom worked fine though. 2) The bathrooms in the hotel do not contain normal shower heads, but rather those magnetic ones that sort of resemble garden hoses. The ones that the hotel uses do not have a swivel ball pivot attached to them, meaning that the water always sprays in one direction (the far left side of the bathtub) when the shower head is mounted and cannot be adjusted. This makes showering quite inconvenient. 3) The toilet in the bathroom sometimes does not flush even after pulling the handle to flush it. Apparently this is "normal" according to the hotel, and requires you to open up the back of the toilet and pull a piece up in order to fill the tank with water. This became tedious quickly and is not something I want to be doing while on vacation. All in all, it was a fairly pleasant stay. I didn't have any problems outside of the ones mentioned above. The hotel staff was very kind, and I would probably choose this hotel again if I were to revisit Charleston.
Probably the best Charleston hotel you can get for the price. However, there were some issues during my week-long stay: 1) The hot water in the kitchen sink would not work, for some reason. I am not sure if this problem is present in every room or if I just got unlucky. The hot water in the bathroom worked fine though. 2) The bathrooms in the hotel do not contain normal shower heads, but rather those magnetic ones that sort of resemble garden hoses. The ones that the hotel uses do not have a swivel ball pivot attached to them, meaning that the water always sprays in one direction (the far left side of the bathtub) when the shower head is mounted and cannot be adjusted. This makes showering quite inconvenient. 3) The toilet in the bathroom sometimes does not flush even after pulling the handle to flush it. Apparently this is "normal" according to the hotel, and requires you to open up the back of the toilet and pull a piece up in order to fill the tank with water. This became tedious quickly and is not something I want to be doing while on vacation. All in all, it was a fairly pleasant stay. I didn't have any problems outside of the ones mentioned above. The hotel staff was very kind, and I would probably choose this hotel again if I were to revisit Charleston.

8

Barb

IAN-logo

22 Dec 2025

·

Stayed 1 night

Clean Comfortable bed
Clean Comfortable bed

6

Kristina

IAN-logo

8 Dec 2025

·

Stayed 1 night

Breakfast did not have many choices though my daughter loved making a waffle. I felt that a hotel would have a first aid kit somewhere, but they had no band-aids anywhere for a cut on my daughter’s ankle.
Breakfast did not have many choices though my daughter loved making a waffle. I felt that a hotel would have a first aid kit somewhere, but they had no band-aids anywhere for a cut on my daughter’s ankle.

6

Megan

IAN-logo

24 Nov 2025

·

Stayed 1 night

Staff were very friendly. The coffee pot in the room, however, was broken and clearly had been for some time.
Staff were very friendly. The coffee pot in the room, however, was broken and clearly had been for some time.

1010 Washington Street E, Downtown Charleston, Charleston, Charleston (and vicinity), West Virginia, United States of America

Location

A stay at Quality Inn & Suites Charleston - Civic Center places you in the heart of Charleston, steps from Avampato Discovery Museum and Clay Center for the Arts and Sciences. This hotel is 0.3 mi (0.4 km) from Mountain Stage and 0.3 mi (0.5 km) from The Art Emporium.

Avampato Discovery Museum(0.1 Miles)

Clay Center for the Arts and Sciences(0.1 Miles)

Children s Theatre of Charleston(0.2 Miles)

Callen McJunkin Gallery(0.3 Miles)

Mountain Stage(0.3 Miles)

Gallery Eleven(0.3 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

Check-in from 15:00

Before 12:00


Good to know

Additional policies and info about this property.

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FAQs

Yes, free self-parking is available on-site, including uncovered parking for RVs, buses, and trucks.


A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.


The standard check-in time is 3:00 PM and check-out time is 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.


The property offers several accessibility features including elevators, wheelchair-accessible facilities, a wheelchair-accessible registration desk, and public washrooms. There are also handrails in stairways and a fitness center that is wheelchair accessible.

The hotel is centrally located in Charleston, within a 5-minute drive of the West Virginia State Capitol Building and Avampato Discovery Museum. It is approximately 0.3 miles from Mountain Stage and The Art Emporium, and about 4.7 miles from Charleston, WV (CRW-Yeager) airport.


Yes, the property features an indoor pool, which is closed on Mondays, Tuesdays, Fridays, Saturdays, and Sundays.


Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.


The property offers connecting/adjoining rooms, which are subject to availability and can be requested. Specific information about extra beds or cribs is not provided.


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