Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 25 per pet, per night. A pet deposit of USD 100 per stay is also required. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is 3:00 PM and check-out time is 11:00 AM. Early check-in is available for a fee of USD 25, subject to availability, and late check-out is also available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

What is the location of the property in relation to key landmarks?

The property is located in Charleston's Kanawha City, within a 5-minute drive of 57th St Park and Kanawha Landing. It is approximately 0.8 miles from The Shops at Kanawha and Kanawha Mall Shopping Center.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available, which is open from June to September.

What are the policies for guests staying with children?

Children can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of USD 10 per night, and advance request or confirmation is required. Information regarding cribs is not provided.

Quality Inn Charleston South

What guests think

At Quality Inn Charleston South, travelers frequently praise the friendly staff, clean, reasonably priced rooms, and convenient location near the interstate, with many also appreciating the hot breakfast options and pet-friendly policies for those stopping over during road trips.

Common complaints include smoke or musty odors and occasional cleanliness lapses, including sporadic pest sightings. The multi-building layout—some without elevators—means walks outside for breakfast, ice, or check-in, and a few guests reported noise from slamming doors or the nearby truck stop and loitering affecting comfort. Overall, expect a basic, budget-friendly stop with solid service and breakfast, best for short stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Part of a multi-building complex shared with Comfort Inn; some buildings lack elevators, and amenities like breakfast and ice are in the main building. Parking is ample, dog friendly policies are noted, and the pool is at times closed or not well maintained.

Related guest reviews

10

Sue

30 Apr 2025

·

Stayed 1 night

Rooms nice & big, breakfast nice choices, parking lot well lit, beds comfortable Hotel sign hard to find….no elevator in bldg 3

8

Dominique

25 Jun 2025

·

Stayed 3 nights

Fairly clean hotel for the cheaper price! Very friendly staff at the desk when needed. A good selection of food for free breakfast. Plenty of parking and convenient to the highways. Pool is sort of in the parking lot and shared by other hotels but never too crowded and seemed clean when I used in one time. The bed was a bit sunken and loud and not a fan of the mushy pillows but overall a nice place for a night or few nights stay especially if you don’t want to pay a crazy price just for a room to sleep and shower.

6

Paula

4 Apr 2023

·

Stayed 1 night

There are two hotels spread out over three building. We were on the second floor of a building WITHOUT AN ELEVATOR! We are both in our 70s and did not appreciate having to lug our bags up a flight of stairs to the second floor and bump them down again with we left. BE SURE TO ASK FOR A ROOM ON THE FIRST FLOOR OR IN A BUILDING WITH AN ELEVATOR!

8

Lavelle

17 Jul 2025

·

Stayed 1 night

Great place to sleep - check in is a bit different - same desk for two different hotels but they're right next door to each other. Breakfast is in the "main" building - but it was good.

6

mary

26 Apr 2025

·

Stayed 1 night

Weird setup. Had to check in at Comfort Inn, but no signs saying such. Had to walk to brkfst in other bldg in the rain. TV grainy awful. But slept ok.

6

Tanya

16 Sept 2025

·

Stayed 1 night

This hotel still needs some more updating. Looks like they have updated the halls and rooms, but the bathrooms need an update. This hotel is also strange. It’s three buildings. You check in at the center building and that is where your continental breakfast is. We stayed in building three. So we had to walk outside to go to the other building for breakfast. That would have been inconvenient in the winter. We stayed only one night on our way somewhere. So it was adequate for the price.

4

Makenna

5 Jul 2025

·

Stayed 1 night

3 different buildings only 1 of which has a lobby the other two are totally separate

10

patrilla

14 Jun 2025

·

Stayed 1 night

Very easy check in. Many dining options and quiet!! Plenty of parking.

6

Michelle

29 Jul 2024

·

Stayed 1 night

The place was nice. Unfortunately the swimming pool is closed until further notice. So disappointed, as this is the reason why I chose this establishment.

8

Lisa

10 Oct 2025

·

Stayed 1 night

Did not stay, because I'm handicapped and this hotel has NO elevator, room was on the 3rd floor, and they could not accomodate us with another room that had enough beds

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Cleanliness

Many guests found rooms and common areas very clean, but feedback is inconsistent. Reports of smoke or musty odors and occasional pest or housekeeping issues appear across some stays.

Related guest reviews

2

David

15 Nov 2024

·

Stayed 2 nights

I turned the bed down it was full of hair and a roach was crawling on the bed. It was a horrible hotel and it smelled. The housekeeper laughed when I brought her in the room and showed her the roach crawling on the bed. I will never stay at a comfort inn or quality inn ever again

10

Rochelle

8 Aug 2025

·

Stayed 1 night

Very clean, easy check-in and lots of options at breakfast. Will stay here again when we pass through.

10

Christopher

16 Dec 2025

·

Stayed 1 night

The room was clean. The staff were very friendly and helpful. There was plenty of parking available.

2

Norene

13 Nov 2024

·

Stayed 1 night

Our room smelled of cigarette smoke which made it uncomfortable to for sleeping. The floor was dirty. They offered another room. But we refused because of my husband disability along with our tiredness from being on the road 8 hours. Very disappointed with our accommodation at this facility

4

Nikki

25 Aug 2025

·

Stayed 1 night

There was a damp musty smell in the rooms and the floors were filthy.

6

Judi

19 Sept 2025

·

Stayed 1 night

This is a redone, older hotel. The room had a slightly musty smell and I could smell old smoke smell, which is my biggest complaint. The cleaning staff did an excellent job though.

4

Ronald

18 Jul 2025

·

Stayed 3 nights

I found bedbugs in my room. The desk directed me to a coin laundry by the Piggly Wiggly. I asked about reimbursement for the laundry and they said no. Other than that it was a nice stay.

4

Rouheif

25 Oct 2023

·

Stayed 5 nights

The room was comfortable and the bed is very nice! Breakfast is not bad at all! But I found at least 4 cockroaches during my 5 night stay! 3 in the bathroom and one in the room! I notified the manager and they sprayed my room 2 days later! It was very unpleasant experience!

10

Christopher

14 Jan 2026

·

Stayed 1 night

The staff were friendly during check-in. The room was very clean. Plenty of parking was avaliable. I highly recommend this hotel.

2

Dondra

15 Sept 2025

·

Stayed 1 night

Smelled like bug spray whenever you walked into the lobby of the third building and I found a syringe cap under my sheet. Therefore, the sheet had not been changed from the people that stayed before me so at 2 o’clock in the morning I had to have my room changed to another room because they didn’t have anybody that could come in and Completely take the bed apart and redo the bedding. I asked for a refund and they told me that I would have to call on Monday and talk to the manager and that they couldn’t guarantee a refund because I went through a third-party business. I’m waiting on the manager to call me back now.

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Rooms

Rooms are generally spacious and comfortable with some river views, and basic amenities work for short stays. However, several guests mention dated furnishings, noise from thin walls or doors, and occasional maintenance issues with A/C, TVs, or fixtures.

Related guest reviews

10

Diana

5 Dec 2025

·

Stayed 1 night

Really nice room. Spacious and quiet. Had an accessible room and the shower was great.

10

Jan

20 Sept 2024

·

Stayed 1 night

Very convenient, clean, spacious & comfortable—would stay here again!

2

James

11 May 2023

·

Stayed 1 night

Room was sub standard. TV/cable was terrible. Wifi did not work. Telephone did not work .Hotel staff refused to correct any of these.

8

Audrée

28 Nov 2025

·

Stayed 1 night

The staff was very kind. The place was clean. I remove 1 star for the noise.

8

Tamela

3 Aug 2025

·

Stayed 1 night

The only negative was the loud slamming of the outside door when our room was next to the exit. Heavy door without a good door regulator.

6

Amber

28 May 2023

·

Stayed 1 night

It’s what you expect a from of this price to be. The TV was old and fuzzy. The telephone didn’t work. The bed was very comfortable!

8

Amy

14 Apr 2025

·

Stayed 1 night

Stains on carpet. Curtains were ripped and sewn.

8

Sheila

6 Jun 2023

·

Stayed 2 nights

Great hotel and the best price around. Our king room was big and clean with a view of the river. Bed was comfortable. Good breakfast spread, but the sausages are too peppery. The breakfast host was a lovely, polite woman who kept it well stocked. A great, basic place with friendly staff. We would stay again if the price stays low. Only complaint would be the guy who seems to be owner looks miserable and unfriendly. Walks around staring at people (we greeted him which forced him to say hi). A mother was bringing food to her sleeping teenagers in her room and he stopped her to tell her off. Front desk, breakfast room attendant and maintenance all friendly and helpful.

6

Robert

29 Dec 2024

·

Stayed 1 night

We were in room 1117. The bathroom sink drained very slowly. When the shower was on, a lot of water kept on running out of the bathtub faucet so the pressure was very weak. The tub was slippery. The towels were small and thin. The bedspread wasn't clean.

8

Michelle

20 Sept 2025

·

Stayed 1 night

The hotel was a surprise. Beautiful out the back as it sits right on the river. The buildings have obviously been renovated and everything was in great shape. Breakfast was super with a large area to sit. It was packed with two tour buses when we are but the one attendant kept everything stocked and the tables cleaned. We’ll stay again for sure as the price was good too.

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Service

Service is frequently described as friendly, professional, and responsive, with staff resolving issues and offering helpful tips. A smaller number of reviews note rude interactions, policy disputes, or check-in confusion.

Related guest reviews

8

Carol

22 Oct 2025

·

Stayed 2 nights

Front desk staff was excellent. Very helpful and friendly.

4

Misty

15 Aug 2025

·

Stayed 1 night

The lady that checked me in and out was absolutely miserable, I asked for my DL when I was checking in and she got a whole attitude. I had to pay a dog fee and when I paid I didn’t get a receipt and so I asked for one when I checked out, she got so rude and said you get your receipt when you check out! It was hard not to match her attitude but I didn’t and I hope she has the day she deserves. I would definitely not recommend it here. The room was clean but it did smell funny, area was ok but the service made it a no go for me.

8

Sophia

29 Apr 2025

·

Stayed 2 nights

When I arrived this part of town was experiencing a power outage. The desk clerk was friendly and calm throughout this entire ordeal. After several hours of no power, she decided to allow guests with reservations to get rooms, which was great. The power didn't get restored until 4AM the next day. I was in town for a funeral. When I came down to check on a room key, the manager was still trying to get the machine up and running. I didn't get one until I returned that evening. The manager and staff did the best they could under the circumstances. Everyone was help, friendly and accommodating. The buffet breakfast was good. They provide a nice selection. I like the addition of lotion, body wash, shampoo and conditioner in the shower on the wall. Real nice touch. The room was clean and the property looked maintained. I would not hesitate to stay here again.

10

Katherine

2 Jun 2025

·

Stayed 1 night

The front desk lady was phenomenal. She had recommendations and was very helpful! Super clean, updated and comfortable. Breakfast was great and a specialty coffee machine for your mochas, coffee, lattes at no extra cost!

10

Stefan

10 Jan 2026

·

Stayed 1 night

Great stop on our trip from Michigan to Florida with our dog! Super clean room with laminate floors and comfy bed with good coffee and hearty breakfast. Very reasonably priced. Wasn't fancy, but not much more I could ask for. Kirk at the front desk was amazing. Thank you!

6

Rebecca

22 Dec 2024

·

Stayed 1 night

There were cockroaches in our room, but the front desk staff were super helpful and accommodating, they got us another room right away and also offered to refund us alternatively

2

Kirk

27 Dec 2022

·

Stayed 1 night

Hotel checked someone else in under our name for a prepaid room. Not the same type of room we reserved. Obviously front desk staff didn’t check ID. Unacceptable!!! 😡

8

Elizabeth

13 Jun 2025

·

Stayed 1 night

Very clean and nice property and rooms. Staff at desk was great

10

Bill

12 Oct 2025

·

Stayed 2 nights

Easy check in and the staff was more than helpful. They suggested eating places close and were there to help. Very spacious room, very clean and everything was in order. Great stay

2

Mina

24 Mar 2025

·

Stayed 1 night

Scammer as refused to do check in late and refused to do refund , be aware

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Location

Conveniently off the interstate with restaurants and gas nearby, and some riverside views. Several guests, however, mention a truck stop, loitering, or a sketchy feel that affected their sense of safety or walkability.

Related guest reviews

6

janet

8 Mar 2025

·

Stayed 1 night

Seemed alittle unsafe area around the hotel

10

Angelica

5 Apr 2025

·

Stayed 1 night

Easy to find off the interstate. Shopping close by to mall. Lots of restaurants.

10

Edward

21 Sept 2025

·

Stayed 1 night

A quick overnight stop. Has ihop gas station bob Evans in walking distance from hotel. Right off 64.

10

Keith

14 Apr 2025

·

Stayed 1 night

It was right off the highwsy, resteraunts and walmart are close.

4

Lisa

5 Apr 2025

·

Stayed 1 night

Passing through on our way to South Carolina. Hotel seemed to be in a pretty dingy area. You had to climb old stairs to get to your room. Room was old and outdated. Pretty sure we watched a prostitute turn two tricks in the parking lot the night we arrived and her pimp coming to get the money from her. We saw her again in the morning getting out of a vehicle. Pretty sketchy place. Only good thing was a decent breakfast

8

Lauren

18 Nov 2025

·

Stayed 1 night

Everything was great with the hotel itself, but be warned if you stay in building 1 close to the residences on the side. There is a man who lives there that will scream things at you any time you enter or exit the building regarding religion, politics and anything else he comes up with. Kind of intimidating.

10

Steven

23 Mar 2025

·

Stayed 1 night

Conveniently off the freeway. Several dining options close by

4

Kimberly M

14 Jul 2025

·

Stayed 1 night

There was no elevator in the building. I just had knee surgery and had to hobble up a flight of stairs. Our room was right by the entrance, which is on the end of the building. People were going in and out all night and letting the door slam. I didnt get to sleep til 5:30 a.m. bc of this. A lot of people loitering around outside. Didn't feel safe.

4

James

1 Jul 2023

·

Stayed 1 night

Very sketchy area of town. Lot of strange characters roaming the premises and adjoining areas. We attempted to go out for dinner and the first 4 restaurants we went to were out of business. The bldg we stayed in had no elevator and our room was on second floor. My wife and I are in our seventies.Swimming pool was green with algae and closed.All in all, a real dump.

10

Rebecca

18 Sept 2025

·

Stayed 1 night

Great location right off the interstate. Plenty of restaurants in the area would recommend this hotel. Friendly staff very clean.

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Dining

Breakfast is widely praised for variety and hot items like waffles, eggs, and a specialty coffee machine. Some guests found it average or noted weak coffee or occasional stock or closing-time issues.

Related guest reviews

10

Rochelle

8 Aug 2025

·

Stayed 1 night

Very clean, easy check-in and lots of options at breakfast. Will stay here again when we pass through.

10

Daniel

27 Aug 2024

·

Stayed 1 night

Spacious rooms, clean, surprisingly nice breakfast, at a cheap price.

8

Bruce

4 Jun 2025

·

Stayed 1 night

Pleasant experience. Beds and linens were very comfortable. Breakfast was a good mix of hot and cold. The breakfast area was very clean and organized. It was very quiet. The only complaint, the coffee in the breakfast area was not good at all. Fresh brew would compliment the great Breakfast better. It basically has no taste of coffee. I would definitely stay here again if I am ever passing through.

10

Linda

18 Aug 2024

·

Stayed 1 night

Very comfortable accommodations and excellent breakfast!

10

Karen

18 Feb 2023

·

Stayed 5 nights

Great breakfasts.

4

robert

11 Jul 2025

·

Stayed 1 night

Walking barefoot in the room I had black feet. Went for breakfast in the morning and there was no coffee or juice for some reason. Not happy with that

10

Wendy

10 Oct 2025

·

Stayed 1 night

Nice breakfast selection of eggs, sausage, waffles, yogurt and cereals. Shares building with Comfort Inn. Pet Friendly

6

Patricia

11 Oct 2025

·

Stayed 4 nights

Except for the uncomfortable pillows, room was great and very clean. Water was hot and lots of amenities. Breakfast was not great and same every single day.

10

Janet

24 Jun 2025

·

Stayed 1 night

Very easy check in and continental breakfast was wonderful!!!

8

Michelle

20 Sept 2025

·

Stayed 1 night

The hotel was a surprise. Beautiful out the back as it sits right on the river. The buildings have obviously been renovated and everything was in great shape. Breakfast was super with a large area to sit. It was packed with two tour buses when we are but the one attendant kept everything stocked and the tables cleaned. We’ll stay again for sure as the price was good too.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13	14 $64
15 $61	16 $63	17 $62	18 $60	19 $60	20 $65	21 $69
22 $63	23 $67	24 $71	25 $64	26 $67	27 $73	28 $69
29 $63	30 $63

Su	Mo	Tu	We	Th	Fr	Sa
		1 $63	2 $63	3 $63	4 $72	5 $72
6 $63	7 $63	8 $63	9 $63	10 $63	11 $72	12 $72
13 $63	14 $63	15 $63	16 $63	17 $63	18 $72	19 $71
20 $63	21 $63	22 $63	23 $63	24 $63	25 $71	26 $71
27 $63	28 $63	29 $63	30 $63	31 $64

Quality Inn Charleston South

About this property

Location

Room options

Room, 1 King Bed, Accessible

Standard Room, 2 Double Beds

Standard Room, 1 King Bed

Room, 2 Double Beds, Accessible

Guest reviews of Quality Inn Charleston South

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Quality Inn Charleston South

Prices for upcoming dates