Four Points by Sheraton Houston West
Property description
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Guest reviews
Good
Based on 931 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Four Points by Sheraton Houston West, many guests praise friendly, accommodating staff and generally decent value, but recurring maintenance and cleanliness problems, musty odors, and inconsistent facilities and security concerns shape a mixed experience across stays.
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April
3 weeks ago
·
Stayed 1 night
thuy
May 2, 2026
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Stayed 5 nights
Candice
Apr 19, 2026
·
Stayed 1 night
Anthony
Mar 6, 2026
·
Stayed 2 nights
Kyle
Feb 10, 2026
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Stayed 2 nights
Location
With a stay at Four Points by Sheraton Houston West in Houston (Spring Shadows), you'll be a 5-minute drive from Baseball USA The Yard and 5 minutes from CityCentre. This hotel is 4.7 mi (7.5 km) from Memorial City Mall and 6.9 mi (11 km) from Westheimer Road.
Baseball USA The Yard(1.5 miles)
Bear Creek Pioneers Park(2.8 miles)
Houston Community College - Energy Corridor(3.4 miles)
CityCentre(3.8 miles)
Town and Country Village(4.5 miles)
Memorial Hermann Memorial City Medical Center(4.5 miles)
FAQs
Free self-parking is available on-site, but it is limited. Reservations are not required.
Full breakfasts are served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee of approximately USD 10 for adults and USD 5 for children.
Pets are allowed in specific rooms only, with a pet deposit of USD 50 per day and a pet fee of USD 60 per accommodation per week, plus a one-time cleaning fee of USD 30. Service animals are exempt from fees.
Check-in is from 3:00 PM, and check-out is by 12:00 PM. Early check-in is available for a fee of USD 25, and late check-out is available for USD 75, both subject to availability.
The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details regarding accessible rooms and bathrooms are not mentioned.
The hotel is located in Spring Shadows, Houston, approximately 5 minutes from Baseball USA The Yard and CityCentre, 4.7 miles from Memorial City Mall, and 6.9 miles from Westheimer Road. Public transport availability is not specified.
Yes, there is a seasonal outdoor pool open from April 1 to November 17, with access available from 7 AM to 10 PM.
Up to 2 children aged 16 years or younger can stay free when occupying the parent or guardian's room, using existing bedding.
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