Is parking available at the hotel?

Self-parking is available on-site for a fee of EUR 25 per day.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee of approximately EUR 15 for adults and children.

What are the check-in and check-out times?

Check-in time is from 2:00 PM, and check-out time is until 12:00 PM. Early or late check-in/check-out may be available upon request, subject to availability and possible additional charges.

Are airport shuttle services available?

A roundtrip airport shuttle is available for a surcharge of EUR 50 per vehicle. Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features does the hotel offer?

The property features limited wheelchair accessibility, including step-free entrances and accessible facilities. Guests are encouraged to contact the property for specific accessibility needs.

Where is the hotel located in relation to local attractions?

The hotel is centrally located in Palermo, just steps from Piazza Ruggero Settimo and Politeama Garibaldi Theater. It is approximately 0.5 miles from Pupi Enzo Mancuso Theater and 0.6 miles from the Church of Santi Pietro e Paolo.

What are the hotel's policies regarding children?

Children are allowed at the property. All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

What are the policies for additional guests and cribs?

Cribs are available for a fee of EUR 15 per day. Advance request is required for cribs.

Hotel Plaza Opéra in Palermo

Average nightly price at Hotel Plaza Opéra by month, last 12 months (USD)
Month	Average price
January	$109
February	$137
March	$197
April	$242
May	$250
June	$238
July	$191
August	$178
September	$299
October	$296
November	$164
December	$155

What guests think

At Hotel Plaza Opéra, travellers praise the central, walkable location and helpful staff, while feedback is mixed on room quality and upkeep, with some renovated and comfortable spaces contrasted by dated areas, noise, and maintenance or cleanliness issues.

Facilities include a popular rooftop bar with views and a well-equipped gym, but spa access often requires paid reservations and parking can be tight or unavailable. Breakfast and on-site dining earn mixed comments—many enjoy the rooftop setting and good options, though some find the selection limited or overpriced. A practical base for sightseeing, with standout common areas and variable in-room comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop bar with views and a solid gym are praised. Spa access frequently requires reservations and extra fees, and parking is tight or sometimes unavailable.

Related guest reviews

8

Elizabeth

Nov 15, 2025

·

Stayed 3 nights

The only problem was that the jacuzzi was booked the entire weekend and we were not able to use it which sucks. After that was the main reason to book the hotel. None of the spa services were available because over booked. They should alert when you make the reservation.

8

Vinay

Nov 18, 2023

·

Stayed 2 nights

This property is one block off of the Piazza Ruggero Settimo, close to dining, shopping and rental car locations. Nice hotel, newly updated, clean, with nice bathrooms. Breakfast available up on the 8th floor, but variety poor. Rec’d a VIP perk of €15 per room per stay - but only good for food/beverage and the minibar snacks/drinks are expensive - €5 for a medium water bottle, and €2.50 for a bag of chips. Arrived in an SUV and booked three rooms, as soon as I arrived they took my luggage and parked the car(€15/night) for me. It’s right in a basement parking across the street but it’s TIGHT-learned that trying to get it out for ten minutes. Minivan to PMO airport is €80, strange because it was €50 FROM the airport at another hotel. Altogether a pleasant stay, nice staff.

8

Michelle

Oct 7, 2025

·

Stayed 1 night

The roof top bar and restaurant was lovely. Staff were super nice as we watched our country football grandfinal

6

Richard

Apr 6, 2024

·

Stayed 1 night

Very average room. If their parking garage is full you need to use one 4 blocks away.

8

Reza

May 29, 2024

·

Stayed 2 nights

Everything was as advertised! Nice convenient location and clean property, with a GREAT gym. Front reception staff were also helpful.

4

Gerardo

May 11, 2025

·

Stayed 1 night

The information regarding this hotel is misleading. I requested to use the sauna and jacuzzi, but hotel staff said that wasn't possible without a reservation (the listing only recommends reservations for facial treatments and massages). Furthermore, they indicated there was a fee to use these amenities, when that is not indicated in the listing. When complaining about this, the hotel staff was super rude and did not help at all. Overall, this hotel is overpriced for what it offers. I would not stay here again.

10

stephen

Apr 3, 2023

·

Stayed 4 nights

Top floor bar was great with very friendly and knowledgeable staff. Great views and mixed drinks!

10

Josephine

Sep 27, 2025

·

Stayed 3 nights

This hotel was a 10 out of 10, excellent location, not far from popular areas, but just far enough that we were able to sleep at night without loud city noises. Close enough to walk to everything, great anmmenities and well equipped gym. The only tiny thing, I could maybe say was slightly negative,was that there was no Wi-Fi in the gym except in one corner. Aside from that it was a fabulous stay!

10

Gopal

Aug 15, 2025

·

Stayed 1 night

Great room but parking is dangerously difficult unless you have a super compact car

6

Tamica Sue Elvira

Feb 16, 2025

·

Stayed 2 nights

I would say overall the stay was decent. The room wasn’t the cleanest but not nasty. The parking they provide for 15€ a day is in a very tight area and it’s easy to scrape your car. They help you go in the garage but not take it out. The spa is small but nice and it’s an extra charge of 35€ per person/per use. The staff was nice and helpful. The pictures are nicer than the hotel actually is in my opinion. But either way it was affordable and was okay to stay in for two nights.

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Cleanliness

Reports are inconsistent: many describe clean rooms, but multiple reviews cite dirty bathrooms, mold, stained curtains, lingering odors, and missed details like hair on bedding.

Related guest reviews

4

Stephen

Oct 3, 2025

·

Stayed 3 nights

Located in a convenient area close to major attractions and transport links, this hotel offers a central location. However, it is an outdated property that has not been maintained well. The showers are often dirty with lingering odors, the beds are uncomfortable due to old mattresses, and the overall cleanliness and comfort do not meet modern standards. Given these issues, I would recommend considering alternative accommodations in the area for a better experience. Definitely not a 4 star hotel.

6

Leta

Jul 20, 2025

·

Stayed 2 nights

The hotel was very dirty. Looked way different than online. Shower corners nver cleaned. Shelving in hallways so coated with dust, looked like never wiped down. Sheets very hard.

4

Donato

Feb 2, 2026

·

Stayed 2 nights

La stanza era trascurata, tende macchiate muri sporchi e graffiati e l'aspirapolvere sembra non fosse stata utilizzata da tempo. Avevo diritto da Hotel.com a un buono di 15 euro da utilizzare per drink o altro, ma l'hotel prevedeva l'utilizzo solo per la colazione e come sconto per la spa, comportando quindi spese aggiuntive in ogni caso, ho preferito non utilizzarlo in quanto mi sarebbe costato molto di piu farlo, non si poteva utilizzare per un drink al bar.

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10

Pierre-luc

Aug 17, 2024

·

Stayed 1 night

Great location for the hotel, only few minutes of walk of the historic city. We were also able to park in the street in front of the hotel in a free parking due to the explanations of the reception staff and that was appreciated. The room was recently renovated and clean. Air conditioning was working great. Breakfast on the rooftop was good and had enough choices. Thanks for the stay.

4

Crystal

Sep 23, 2025

·

Stayed 3 nights

This was not a 4 star hotel. Shower had mold, curtains were filthy, needed to be painted, no bathrobes, and limited room amenities. Needs an upgrade.

6

Anne

Apr 22, 2025

·

Stayed 3 nights

The rooms were dirty (feces in toilet, hair on floor) and had to be recleaned. I booked that hotel because they had a restaurant and parking, neither of which were accurate. Very disappointed overall.

8

nicola

Nov 21, 2025

·

Stayed 1 night

Buona la colazione, pulita la stanza, efficiente il check in , strategico il posizionamento dell'hotel vicinissimo al Politeama.

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6

Ellie

Jul 25, 2025

·

Stayed 1 night

The location is great and there is a bus stop just over the road from the property (we got the bus from San Vito Lo Capo and the bus to Palermo Airport) which was useful. We checked in slightly early as our room was available. However, there were hairs on the bed and the bathroom was dirty. We changed rooms which was cleaner but the rooms themselves are not great. They are very average with not much to them. For a 1 night stay it was okay but we would not return.

10

Giuseppe

Sep 28, 2025

·

Stayed 1 night

Great staff and very Clean and updated hotel

4

Sym-Anthony

Aug 12, 2025

·

Stayed 1 night

The receptionist was friendly and helpful, but the hotel room smelled bad, had no air circulation, had semi-clean sheets, and left us both with itchy red marks on our legs and torso.

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Rooms

Room experience varies widely—some renovated, comfortable, and spacious, others small, basic, or dated, with firm beds and occasional street or rooftop noise. Several mention AC problems (noise, leaks, or weak cooling).

Related guest reviews

6

Stanislava

Nov 13, 2024

·

Stayed 2 nights

I was really disappointed with my stay at this hotel. From the moment I entered the room, I could tell cleanliness wasn’t a priority. The windows, both in the room and bathroom, were visibly dirty, which made the whole space feel unkempt. The room itself was incredibly dusty, which was frustrating and made it uncomfortable to relax. The bed was another huge letdown—the mattress was so hard that I could barely sleep, and on top of that, the noise from the street was unbearable. Between the loud outside traffic and the general noisiness within the hotel, I didn’t get a single good night’s rest during my two-night stay. For a hotel at this price point, I expected far better. While the robes and slippers were nice, it was disappointing to learn I had to pay extra to be upgraded to a room that included them. As for the service, the front desk staff was just okay—nothing special—and there was no assistance offered for my luggage. Overall, this hotel is incredibly overpriced for what it offers. I won’t be returning and would not recommend it to anyone looking for a restful or luxury experience.

4

Carolina Elizabeth

Dec 19, 2025

·

Stayed 1 night

El hotel no era como esperaba en las fotos parece mucho más moderno

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10

Pierre-luc

Aug 17, 2024

·

Stayed 1 night

Great location for the hotel, only few minutes of walk of the historic city. We were also able to park in the street in front of the hotel in a free parking due to the explanations of the reception staff and that was appreciated. The room was recently renovated and clean. Air conditioning was working great. Breakfast on the rooftop was good and had enough choices. Thanks for the stay.

2

Bjoern

Aug 9, 2025

·

Stayed 1 night

Dripping AC all night

8

Joseph

Apr 18, 2025

·

Stayed 4 nights

Overall, it was good. Could not get the A/C system to cool down the room. Wasn’t blowing out cold air.

8

Mercedes

Aug 10, 2025

·

Stayed 2 nights

Hotel antiguo reformado, exquisita decoración de diseño de entrada y azotea. Magníficos ventanales en habitaciones, cama muy cómoda. Lo único que resulta muy pequeño es el baño y, sobre todo la ducha, al menos en habitación básica. Lo cogimos porque era para los 3 últimos días de nuestro viaje por Sicilia, repetiría hotel, pero mejorando habitación, esperando más amplitud. Pasa combinar con playa, es complejo secar ropa y toallas de baño

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6

jeanette

Sep 18, 2024

·

Stayed 2 nights

We stayed in but they consider their nicest sweet and the physicality was very good. However, we were below a bar and until two in the morning we could hear the chairs moving we paid €1500 for two nights just leaving a noisy room very disappointing.

10

Nikki

Sep 29, 2025

·

Stayed 4 nights

We had a great stay and would definitely book here again. The room was spacious and very comfortable. The air conditioning worked great. The rooftop terrace has beautiful views and the breakfast served at the hotel each morning was delicious. The staff was very friendly and helpful.

8

Eivind Søyseth

Aug 5, 2023

·

Stayed 9 nights

The hotel is located in Politeama area, I found the neighbourhood nicer then the old town, more clean, less trash in the streets. The room was newly renovated, minimalistic interior design, a bit small. Bed was comfortable. Marble tiles in the bathroom, with a narrow shower (almost hard to turn around inside). Aircon was super efficient, we had to turn it up because it was a bit too cold. Room also had a small fridge, but it wasn't very effective cooling down out beverages. The room also had the usual stuff.. flatscreen tv, safe etc.. Cleaning was very good, the maids did a excellent job. The main pedestrian street is a short walk form the hotel (Via Ruggiero) There is also plenty of brand stores and in Via della Libertà (a street close by the hotel) About a 20 minutes walk to get to the Palermo cathedral. There is lots of restaurants in the area, more reasonably priced than in the old town. The bus stop to the city beach (Mondello) is a short walk from the hotel. I would recommend to get the shuttle bus from the airport, because it stops nearby the hotel. Can also be reached by train, but a long walk from the train station.

8

Rufina

Feb 28, 2023

·

Stayed 2 nights

Rooms are small.

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Service

Staff are frequently described as friendly and helpful, though several guests report unresponsive or rude interactions and difficulty getting assistance with issues or parking.

Related guest reviews

10

Jeffrey

May 6, 2025

·

Stayed 3 nights

Excellent stay and wonderful service from the front desk. Palermo was beautiful. Being pretty much centrally located helped a whole lot.

6

Matthew

Apr 22, 2025

·

Stayed 5 nights

Convenient location - close enough to all the landmarks and shopping however a few blocks away form the big crowds although noisy of an evening. Very challenging to extract information of any value from the reception including at check in… Hotel clean. Breakfast limited however OK. Gym very small and limited however adequate for a workout.

10

Silvana

Feb 15, 2026

·

Stayed 4 nights

Very nice hotel. Quiet and clean room. Very good service . Staff is very nice. Excellent location at the heart of palermo

10

Luke

Aug 15, 2024

·

Stayed 4 nights

I had a wonderful stay at this hotel in Palermo. The property was clean and modern, with friendly and helpful staff that made me feel welcome. The location was excellent—just a short 5-minute walk to the Airport shuttle bus and very close to shops, cafes, and the vibrant Capo Street market, which is a must-visit! I would definitely stay here again on my next visit to Palermo. Grazie mille!

6

Georgia

Jun 9, 2024

·

Stayed 2 nights

Location is really good for walking into town. Room was small but fine. The gym has fantastic facilities, the spa is an additional cost (not made clear when booking). I had emailed before arrival to state that parking was required but the hotel did not respond and then parking was not available when we arrived. Staff were not overly helpful about this and we had to find our own parking space 10 min walk from the hotel.

4

Gerardo

May 11, 2025

·

Stayed 1 night

The information regarding this hotel is misleading. I requested to use the sauna and jacuzzi, but hotel staff said that wasn't possible without a reservation (the listing only recommends reservations for facial treatments and massages). Furthermore, they indicated there was a fee to use these amenities, when that is not indicated in the listing. When complaining about this, the hotel staff was super rude and did not help at all. Overall, this hotel is overpriced for what it offers. I would not stay here again.

10

Silvia

Nov 15, 2025

·

Stayed 1 night

Great Hotel! Excellent location! clean room, staff very helpful.

6

Anja

May 20, 2025

·

Stayed 2 nights

This property was in a great location. The staff was unconcerned with the sewage smell in our bathroom that never went away. The rooms were very basic, not very clean. THe restaurant food was surprisingly good, however the waitress accidently switched an non-alcoholic drink with the alcholic version and after both had sampled the drinks and called it out- she just switched the straws instead of giving each a new drink! These people didn't even know each other! Staff was cold, aloof, unhelpful, and just plain dont care about customer service at all.

4

Heidi

Apr 9, 2025

·

Stayed 4 nights

What a disaster - room 504 - when the airco is switched off, there comes and goes a noise that keeps you awake or wakes you up - after night,1 the staff would look at it, everyday again - we didn't sleep for 5 nights and then they gave us for the last night the juniorsuite and a free spa entrance. Too late! besides that, there was no duvet on the bed - allergy for feathers but no alternative - untill the staff found a thin fabric we slept under for 6 nights - not at all a duvet replacement.They could have bought a synthetic duvet (I asked it in advance but they didn't react) It is the first time that I came home from holiday totally exhausted - for 200 euro per night. The staff is aware of the airco problem but suggests to put in earplugs (which didn't help at all) - I hope they don't use that room before the problem is solved.

10

Owe

Feb 13, 2024

·

Stayed 1 night

Veldig god service. De hjalp meg med tips til hva jeg burde se i Palermo. De hjalp til med parkering av bilen. Rommet var ryddig og rent. Frokosten var bra. Veldig god beliggenhet. Kommer til å besøke de igjen om jeg skal til Palermo.

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Location

Repeatedly praised as central and walkable, near the Politeama, main shopping streets, and airport shuttle or bus links.

Related guest reviews

10

Silvana

Feb 15, 2026

·

Stayed 4 nights

Very nice hotel. Quiet and clean room. Very good service . Staff is very nice. Excellent location at the heart of palermo

10

Pierre-luc

Aug 17, 2024

·

Stayed 1 night

Great location for the hotel, only few minutes of walk of the historic city. We were also able to park in the street in front of the hotel in a free parking due to the explanations of the reception staff and that was appreciated. The room was recently renovated and clean. Air conditioning was working great. Breakfast on the rooftop was good and had enough choices. Thanks for the stay.

10

Jennifer

Aug 29, 2024

·

Stayed 3 nights

Easy access to the Teatro Massimo. Clean, wonderful hospitality, great staff!

8

Gianna

Jul 29, 2025

·

Stayed 3 nights

We splurged and stayed in the Agata Suite which was an amazing choice! We loved the room, and the hotel's location was wonderful. We felt safe in the area and could walk to any destinations around the city.

10

mai

Aug 17, 2025

·

Stayed 2 nights

Location good , I went to bus tour so pick up place is just 2 min from hotel. Even very close to ferry terminal. Everything convenient

8

Norm

Nov 6, 2025

·

Stayed 3 nights

A good simple 4star hotel. Convenient to walk and tour Palmero old town.

10

Rosemary

Feb 23, 2025

·

Stayed 3 nights

Nice hotel, very convenient to everything, A bus stop for the shuttle between the city center and the airport is a 2 minute walk away. Great shopping and food options within a 5 minute walk. Would definitely stay there again!

10

Austin

Jun 2, 2025

·

Stayed 2 nights

Friendly staff, standard rooms that were clean, best parts of hotel were rooftop bar with beautiful views of Palermo and location was convenient and walkable to the touristy area.

10

Martyn

Jun 29, 2023

·

Stayed 3 nights

First timers in Palermo. Ideal location just out of the old town huddle and bustle.

8

Eivind Søyseth

Aug 5, 2023

·

Stayed 9 nights

The hotel is located in Politeama area, I found the neighbourhood nicer then the old town, more clean, less trash in the streets. The room was newly renovated, minimalistic interior design, a bit small. Bed was comfortable. Marble tiles in the bathroom, with a narrow shower (almost hard to turn around inside). Aircon was super efficient, we had to turn it up because it was a bit too cold. Room also had a small fridge, but it wasn't very effective cooling down out beverages. The room also had the usual stuff.. flatscreen tv, safe etc.. Cleaning was very good, the maids did a excellent job. The main pedestrian street is a short walk form the hotel (Via Ruggiero) There is also plenty of brand stores and in Via della Libertà (a street close by the hotel) About a 20 minutes walk to get to the Palermo cathedral. There is lots of restaurants in the area, more reasonably priced than in the old town. The bus stop to the city beach (Mondello) is a short walk from the hotel. I would recommend to get the shuttle bus from the airport, because it stops nearby the hotel. Can also be reached by train, but a long walk from the train station.

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Dining

Breakfast and rooftop dining draw mixed feedback: pleasant setting and generally good food, but selection can be limited and value questioned; an isolated service mishap was reported.

Related guest reviews

10

Regina

Apr 5, 2024

·

Stayed 4 nights

Great hotel and staff. We were there for Easter and they made it extra special for my two young children-had a special treat for them in the morning that made their day! The hotel was wonderful and clean and good amenities. I would skip the restaurant upstairs. Breakfast was subpar for what they charge.

8

Mario

Oct 8, 2023

·

Stayed 1 night

Great location, right in the heart of Palermo. The rooms are clean and equipped with everything you need. We enjoyed the breakfast on the 8th floor roof terrace, though probably more for the view than the food.

10

Gary

Oct 16, 2025

·

Stayed 1 night

Very nice hotel in a great location. The staff was great, the room was fine and the breakfast was delicious.

8

Penny

Mar 9, 2025

·

Stayed 5 nights

Nice Hotel, great location. Staff helpful but weren’t the best at recommending restaurants. Breakfast was good but fairly limited choices

10

michael

Oct 14, 2023

·

Stayed 1 night

Great location Incredible breakfast

8

nicola

Nov 21, 2025

·

Stayed 1 night

Buona la colazione, pulita la stanza, efficiente il check in , strategico il posizionamento dell'hotel vicinissimo al Politeama.

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10

SANDRINE

Feb 14, 2025

·

Stayed 1 night

Absolutely awesome place. Big, clean rooms well located. Great staff and great breakfast. I didn’t like having to book a breakfast slot but understand why they do it. I also had a “quiet” room but I could still hear the music from the bar, that said I put earplugs and promptly went to sleep. Definitely would stay again.

6

Anja

May 20, 2025

·

Stayed 2 nights

This property was in a great location. The staff was unconcerned with the sewage smell in our bathroom that never went away. The rooms were very basic, not very clean. THe restaurant food was surprisingly good, however the waitress accidently switched an non-alcoholic drink with the alcholic version and after both had sampled the drinks and called it out- she just switched the straws instead of giving each a new drink! These people didn't even know each other! Staff was cold, aloof, unhelpful, and just plain dont care about customer service at all.

10

Nikki

Sep 29, 2025

·

Stayed 4 nights

We had a great stay and would definitely book here again. The room was spacious and very comfortable. The air conditioning worked great. The rooftop terrace has beautiful views and the breakfast served at the hotel each morning was delicious. The staff was very friendly and helpful.

8

Andres

Oct 27, 2023

·

Stayed 3 nights

Deben mejorar el desayuno.....por mucho!!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8 $157	9 $208	10 $232	11 $166	12 $154	13 $286	14 $284
15 $143	16 $193	17 $192	18 $206	19 $133	20 $141	21 $136
22 $132	23 $134	24 $132	25 $138	26 $141	27 $141	28 $134
29 $130	30 $124

Su	Mo	Tu	We	Th	Fr	Sa
		1 $119	2 $117	3 $119	4 $141	5 $206
6 $206	7 $195	8 $119	9 $119	10 $113	11 $119	12 $119
13 $119	14 $119	15 $119	16 $153	17 $153	18 $155	19 $119
20 $119	21 $119	22 $119	23 $119	24 $152	25 $152	26 $157
27 $152	28 $159	29 $198	30 $308	31 $354

Hotel Plaza Opéra

Prices for Hotel Plaza Opéra

Monthly average prices

About this property

Location

Room options

Junior Studio Suite

Classic Double Room

Deluxe Room

Superior Double Room

Suite

Classic Single Room

Guest reviews of Hotel Plaza Opéra

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Plaza Opéra

Prices for upcoming dates

Business details