Is parking available at the hotel?

Parking is available on-site and is uncovered. There is a fee of EUR 10 per night for self-parking. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is offered for a fee of approximately EUR 15 per person. Breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Does the hotel allow pets?

Pets are allowed at the hotel with a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in time is from 2:00 PM, and check-out time is until 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features does the hotel offer?

The hotel offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and bathrooms are not provided.

What is the hotel's location in relation to key landmarks?

The hotel is located in Mestre, within a 15-minute drive of Piazzale Roma and Grand Canal. It is approximately 12.3 miles (19.8 km) from Lido of Venice Beaches and 2.9 miles (4.6 km) from Porto Marghera. Public transport options are available nearby.

Does the hotel have a swimming pool?

The hotel features a seasonal outdoor pool, which is open from May 27 to September 17. Pool access is available from 11:00 AM to 8:00 PM.

What are the hotel's policies for guests staying with children?

Children 15 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding. All guests, including children, must be present at check-in.

Novotel Venezia Mestre Castellana Hotel

Average nightly price at Novotel Venezia Mestre Castellana by month, last 12 months (USD)
Month	Average price
January	$90
February	$116
March	$104
April	$132
May	$190
June	$143
July	$128
August	$113
September	$180
October	$141
November	$92
December	$96

What guests think

At Novotel Venezia Mestre Castellana, guests highlight friendly staff, spacious rooms, and family-friendly touches like the pool, while recurring critiques note dated areas, inconsistent cleanliness, and seasonal or weak air conditioning that can force noisy, bug-prone window use.

The location is suburban, with a roughly 8–15 minute walk to buses for Venice, a nearby supermarket, and easier access for those driving. Breakfast earns frequent praise, but dinner and bar experiences vary, and the pool’s limited hours or occasional closure frustrate some. Overall, expect a practical base for visiting Venice, especially for families or drivers who accept an out-of-center setting and some operational quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Family-friendly pool is popular, though hours are limited and occasional closures or lack of poolside service disappointed some; one review noted elevator downtime and the lobby bar closing around 10 pm. On-site parking is available and convenient for drivers.

Related guest reviews

6

Mohammad

Sep 21, 2024

·

Stayed 1 night

WiFi speed is very low; 8mb Mini fridge temp adjustment lever is broken Can be noisy if there’s an event in the hotel Not enough towels in the room USB ports next to bed not working and only 2 electric outlets available in the room Pool was closed; this was the main reason we chose this hotel over the others At best, this should be a 3 star hotel

8

Lynelle

Aug 13, 2025

·

Stayed 6 nights

Nice pool, kids activities, lots of kids, not walkable at all. Front desk service great, dining staff - ok- we had a bad experience at dinner but breakfast was fine. AC was not strong. Made it difficult to sleep.

8

Benito

Jun 8, 2025

·

Stayed 3 nights

Service and front desk personnel were very nice and helpful. Breakfast buffett was delicious and very good quality. On the other hand, bathtub was very high and made it difficult to get in and out, somewhat dangerous. I wish swimming pool was open up later in the day. By the time we returned to the hotel in the evening, it was already close since 7:00 PM. Overall, it was great!

4

Shelley

Sep 7, 2024

·

Stayed 3 nights

Location was ok, tons of tour buses. Shower access in the room was awful. Very limited space for the toilet. Server for the lunch buffet was useless. Food was sparse and cold, no desserts, you have to beg for a coffee or more water. No service at the pool area during most of the day. The pool does not open till 11:00 and closed at 8:00. Not great if you want to get in a workout.

8

Tracey

Sep 1, 2025

·

Stayed 4 nights

Loved the pool,

8

Yudhveer

Aug 23, 2025

·

Stayed 2 nights

The hotel is in good condition. The rooms are big and comfortable. I would suggest two improvements: 1. There are 3 elevators 1 of which was not working. So people had to queue up to 10-15 minutes just to go to the room. Probably extra elevator might help. 2. The hotel is in the outskirts so there is no restaurant/bar nearby. The hotel bar closely around 10 If I remember correctly. It would be nice if closing time could be extended a vit

10

Danuta

Sep 9, 2022

·

Stayed 11 nights

Hotel połozony w dobrej lokalizacji. Przystanek autobusowy ok 150 m od hotelu.Hotel bardzo czysty,obsługa bardzo miła,basen kameralny i bardzo przyjemny.Pokoje czysciutkie.Polecam

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10

Aristide

Aug 30, 2023

·

Stayed 1 night

Séjour parfait! La famille a adoré la piscine surtout pendant cette canicule

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10

Ben

Aug 10, 2024

·

Stayed 2 nights

Great hotel. Easy parking onsite, great breakfast and nice pool. Staff were excellent and helpful. 10 min walk and then 15 min bus to Venice. Runs all day and evening. Would highly recommend.

10

Sven Erik

Jul 7, 2024

·

Stayed 3 nights

Godt familiehotel. Pænt værelse. Brus/kar. Dejlig swimmingpool. Kan varmt anbefales.

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Cleanliness

Cleanliness feedback is mixed: many guests found rooms and common areas clean, but multiple reports cited dust, dirty carpets, pests (ants and one suspected bed bug case), and occasional odors or missed areas.

Related guest reviews

10

Yoichi

Sep 17, 2024

·

Stayed 1 night

It was very clean. We were a family so our one-year-old daughter was able to stay comfortably in the bathtub. The kids area on the first floor was well-equipped and the pool was great to use. The supermarket was a five-minute walk away and was very cheap, which was exciting. The steakhouse next door served delicious steaks at reasonable prices.

10

Biju

Aug 27, 2023

·

Stayed 3 nights

Clean,staff service at reception and housekeeping excellent!

6

Abdelkhalak

Aug 7, 2023

·

Stayed 3 nights

Staff is great ,the room was super dusty.

10

David

Nov 5, 2024

·

Stayed 2 nights

Close to public transportation. Clean and updated.

10

Zoran

Jan 1, 2025

·

Stayed 2 nights

Clean hotel with proper services

2

Mulugeta

May 7, 2025

·

Stayed 1 night

Room is very dirty

10

Harry

Apr 22, 2023

·

Stayed 1 night

Very clean hotel with a nice bar and restaurant

2

MUNIR

Aug 15, 2024

·

Stayed 2 nights

Terrible experience, never again, and I don’t advise anybody to waste their money at this filthy hotel.

8

Laura

Aug 2, 2024

·

Stayed 3 nights

The hotel was nice and smart, reception staff were friendly and helpful. The pool was nice and useful for the kids as got very hot. The bar and restaurant staff were not so friendly and didn’t feel welcome especially at breakfast when all the staff looked really fed up and super speedily whisked the breakfast away as soon as possible. We had an ant infestation in our room because of food left under the bed from previous guests, the first day we arrived. I think we were unfortunate and generally the hotel was good and perfect with kids.

2

joanna

Oct 5, 2023

·

Stayed 1 night

I woke up with bite marks all over my legs. I’m freaking out that they may have bed bugs in their room. I attempted to call to speak to the manager regarding this, and was told that they weren’t in, that they were in a meeting etc. I told the front desk person what the problem was and they told me to call back, and then to send an email with my concern. I told them bed bugs are a SERIOUS issue that they need to check and address right away. They told me to write an email. I got a hold of the Expedia rep and they said they would advocate for me and that someone would follow up with them. It’s been 2 days and I have heard nothing. I will be disposing if my items upon returning home and hope to god no one else picks them up upon their travels. No feedback from hotel, no one reached out, no help whatsoever. Just stress for the whole family.

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Rooms

Rooms are generally spacious and comfortable, but dated in places with recurring air-conditioning issues (especially in autumn), limited outlet/USB problems, occasional noise when windows are opened, slow Wi‑Fi for some, and awkwardly high bathtubs.

Related guest reviews

2

Armando

Aug 10, 2024

·

Stayed 3 nights

Save for some “Road House” restaurant, there is nothing out here. If you want to walk to the Meatre Square it’s about 25 and you will walk part of that stroll parallel to a high way. Stay closer to the train station and bus stop the Plaza, or Best Western. Their AC does not work.

6

Mohammad

Sep 21, 2024

·

Stayed 1 night

WiFi speed is very low; 8mb Mini fridge temp adjustment lever is broken Can be noisy if there’s an event in the hotel Not enough towels in the room USB ports next to bed not working and only 2 electric outlets available in the room Pool was closed; this was the main reason we chose this hotel over the others At best, this should be a 3 star hotel

6

Emma

Aug 23, 2023

·

Stayed 2 nights

We stayed for 3 nights overall both times that we stayed there were issues in the room first night. There was no power from the sockets nor from the USB sockets. We have the engineer visit the room and was told it was the adapter that was causing the issues and try not to move it whilst it was plugged in, also the phone in the room did not ring out to reception. Therefore when we want to call them later in the evening for an extra pillow, we couldn’t . the following week of stayed two nights the USB ports didn’t work in this room either. We wanted to call reception but there was no numbering on the phone. Also the safe did not work. We asked for the safe to be looked at but no one showed up so we couldn’t use this. Overall, we were not impressed.

8

Benito

Jun 8, 2025

·

Stayed 3 nights

Service and front desk personnel were very nice and helpful. Breakfast buffett was delicious and very good quality. On the other hand, bathtub was very high and made it difficult to get in and out, somewhat dangerous. I wish swimming pool was open up later in the day. By the time we returned to the hotel in the evening, it was already close since 7:00 PM. Overall, it was great!

8

Anand

Jun 14, 2024

·

Stayed 1 night

The rooms could have been better. AC not working. Noise in the wash room. No AC in the common areas of the hotel.

6

YAN YAN

Dec 6, 2025

·

Stayed 2 nights

房間有空調但十月份十一月份是不運作的開窗有很多蚊蟲飛進來也十分嘈吵住得很辛苦

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10

Andrea

Nov 13, 2025

·

Stayed 1 night

Una sola notte per lavoro. Hotel molto curato e confortevole. Ottimo servizio. Stanza ampia e luminosa

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8

PINKI

Sep 22, 2025

·

Stayed 2 nights

I really liked the room - very spacious and was super comfortable.

6

Lukman

Sep 7, 2023

·

Stayed 4 nights

A bit dated, carpets etc are stained, doesn't look pleasing, location wise not that great, about 6 mins walk to public transport but there's no pavement for a few hundred yards to walk on. However, hotel receptionists were great.

6

YAN YAN

Nov 9, 2025

·

Stayed 4 nights

When we book the room it’s indicated air conditioning is available . Hotel staff said that no air conditioning at Autumn . They cannot offer any small fans and a lot of flies comes to the room when we keep the window open . We also cannot stand the noise when we keep the window open . Very bad experience. Hotel is not close to public bus station as well

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Service

Many guests describe the staff as friendly, helpful, and accommodating, with efficient check-in. However, several reports mention rude or unresponsive interactions, inflexibility over fees, and slow or no follow-up on issues.

Related guest reviews

10

Damaris

Jul 27, 2023

·

Stayed 2 nights

All the staff are very friendly and happy to help

10

Franz

Jul 30, 2024

·

Stayed 1 night

Good Service

8

Nicole

Aug 26, 2025

·

Stayed 2 nights

Service und die Hilfsbereitschaft des Personals war ausgezeichnet. Frühstücksbuffett war auch super und der Frühstücksservuce war mehr als bemüht auf die Wünsche der Gäste einzugehen.

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8

amber

Sep 12, 2024

·

Stayed 1 night

The breakfast was phenomenal! Staff was very friendly and accommodating.

2

Aayushmaan

Jul 25, 2024

·

Stayed 3 nights

The staff are useless, very impolite and unhelpful. I got sick my first night and late at night asked if they could arrange for some emergency medicines. They just said no. There was no public transport available around anywhere close to the hotel and I was left helpless. The bar staff while nice but overworked, there was one bartender serving the restaurant and the swimming pool, took me 25 minutes to buy a bottle of water.

4

Mohamed usman

Jul 22, 2024

·

Stayed 2 nights

Customer service was horrible. Very rude front desk staff.

2

Alban

Aug 24, 2022

·

Stayed 1 night

l'hotel m'a facturé 2 fois la chambre et a mis plus d'un mois pour me rembourser aprés de nombreuses relances

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10

Ben

Aug 10, 2024

·

Stayed 2 nights

Great hotel. Easy parking onsite, great breakfast and nice pool. Staff were excellent and helpful. 10 min walk and then 15 min bus to Venice. Runs all day and evening. Would highly recommend.

2

joanna

Oct 5, 2023

·

Stayed 1 night

I woke up with bite marks all over my legs. I’m freaking out that they may have bed bugs in their room. I attempted to call to speak to the manager regarding this, and was told that they weren’t in, that they were in a meeting etc. I told the front desk person what the problem was and they told me to call back, and then to send an email with my concern. I told them bed bugs are a SERIOUS issue that they need to check and address right away. They told me to write an email. I got a hold of the Expedia rep and they said they would advocate for me and that someone would follow up with them. It’s been 2 days and I have heard nothing. I will be disposing if my items upon returning home and hope to god no one else picks them up upon their travels. No feedback from hotel, no one reached out, no help whatsoever. Just stress for the whole family.

2

Rabia

Aug 23, 2024

·

Stayed 1 night

I would not recommend to anyone because of the unaccomodating staff and customer service. They don't know how to be flexible and understanding with their customers. I will never stay at this facility where customers are not being taken care of.

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Location

Set on the outskirts of Mestre, the hotel requires roughly an 8–15 minute walk to bus links for Venice; it’s convenient for drivers and has a supermarket nearby, but there’s little of interest immediately around.

Related guest reviews

2

Armando

Aug 10, 2024

·

Stayed 3 nights

Save for some “Road House” restaurant, there is nothing out here. If you want to walk to the Meatre Square it’s about 25 and you will walk part of that stroll parallel to a high way. Stay closer to the train station and bus stop the Plaza, or Best Western. Their AC does not work.

8

mario

Aug 16, 2025

·

Stayed 2 nights

Tutto bene con un offerta di tre giorni... Comoda come trampolino per trascorrere qualche giorno a Venezia con autobus e vaporetto. Buono

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8

sultan

Aug 17, 2022

·

Stayed 1 night

Nice Fast check in Helpful staff Good location 10 mnt from airport by car Their is bus station walking 8 mnt to venezia رائع واجراءات دخول سريعه موظفين لطفاء موقع يبعد من المطار ١٠ دقايق بالسيارة وعلى الشارع العام وقريب منه محطة باصات مباشرة الى مدينة البندقية

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8

Ivan

Oct 6, 2023

·

Stayed 2 nights

Close to Venice but surrounding area was not appealing.

8

Angelique

Jul 16, 2024

·

Stayed 2 nights

Only for the bus stop to venice. It was far away

8

Alessandra

Aug 11, 2024

·

Stayed 1 night

Scomoda se ti muovi senza.macchina perche l'autobus x venezia non ha la fermata vicino hotel

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8

Tülay

Mar 4, 2025

·

Stayed 4 nights

Die Unterkunft an sich ist völlig okay. 1 Stern Abzug für die schlecht funktionierenden Zimmerkarten. Man musste schon oft die Karte rein und rausziehen, bis die Tür sich öffnen ließ. Wenn man dringend muss, ist das schlecht. Ich habe noch anderen Gästen geholfen, die Tür aufzukriegen. Aber als wir auscheckten, haben wir gesehen, dass das repariert wurde. Erreichbarkeit Venedig Zentrum: 8 Minuten Weg zur Bushaltestelle. Der Bus fährt bis zum Zentrum, dort muss man den Wasserbus nehmen, um zum Stadtkern zu kommen. Dauer ca. 1h 10 min. Ein Tipp: der Bus hält nur, wenn man die Hand ausstreckt und sigalisiert, dass dr halten muss. Gegenüber der Bushaltestelle gibt es einen großen Lidl Supermarkt. Vom Flighafen Marco Polo haben wir win Taxi genommen: Kosten 36 Euro. Da wir uns noch nicht auskannten, haben wir uns ein Taxi genommen. Ansonsten ganz nett, die Zimmer werden jeden Tag geputzt, Betten werden gemacht, das Hotel ist aber etwas in die Jahre gekommen, der Teppichboden sollte mal riichtig gereinigt werden. Fernsehsender ZDF, ZDF neo, 3 sat, KiKa und Eurosport. Eine Flasche Wasser gibt es gratis.

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8

DILIP

Sep 16, 2024

·

Stayed 3 nights

NOT FAR AWAY FROM VENICE CITY

10

Ben

Aug 10, 2024

·

Stayed 2 nights

Great hotel. Easy parking onsite, great breakfast and nice pool. Staff were excellent and helpful. 10 min walk and then 15 min bus to Venice. Runs all day and evening. Would highly recommend.

10

Mustafa

Nov 24, 2025

·

Stayed 2 nights

Otelin yeri merkezde değil , ama araç ile seyahat ediyorsanız ideal. Otel güzel, yemekler güzel ,çalışanlar yardımsever.

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Dining

Breakfast is frequently praised for quality and variety. Restaurant and bar experiences are mixed, with limited evening options and some poor or slow service; vegetarian choices were noted as lacking.

Related guest reviews

10

Anthony

Aug 29, 2023

·

Stayed 3 nights

The staff was so helpful . Cleaners was great and we always had fresh towels . Because it was so hot the cleaners dropped water and fizzy drinks through out the day . Breakfast was excellent and kids ate free . Parking was so easy and 10min bus ride into the Venice itself was so easy and we was really worried about this . Excellent hotel and good location for those wanting to drop into Venice . There is also a good water park 20mins drive away which the kids loved .

4

Shelley

Sep 7, 2024

·

Stayed 3 nights

Location was ok, tons of tour buses. Shower access in the room was awful. Very limited space for the toilet. Server for the lunch buffet was useless. Food was sparse and cold, no desserts, you have to beg for a coffee or more water. No service at the pool area during most of the day. The pool does not open till 11:00 and closed at 8:00. Not great if you want to get in a workout.

8

Nicole

Aug 26, 2025

·

Stayed 2 nights

Service und die Hilfsbereitschaft des Personals war ausgezeichnet. Frühstücksbuffett war auch super und der Frühstücksservuce war mehr als bemüht auf die Wünsche der Gäste einzugehen.

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8

Marcel und Barbara Monika

Oct 16, 2024

·

Stayed 1 night

The Restaurant in the Hotel was not very god food. Sorry.

10

Marie

Aug 11, 2023

·

Stayed 4 nights

The hotel is excellent with a great choice of food ror breakfast. The pancakes were very popular. There is not much to do near the hotel, however, there is a Lidl within about 4 minutes walking distance and within 10 minutes there is a bus stop to catch the bus to Venice (the number 2) and the number 13 take takes you to a large shopping mall. Mestre town also has a variety of restaraunts and there is a tram that takes you into the centre.

10

Fabiano

Nov 24, 2025

·

Stayed 4 nights

Welcoming environment, clean and comfortable rooms, good selection of items for breakfast.

8

amber

Sep 12, 2024

·

Stayed 1 night

The breakfast was phenomenal! Staff was very friendly and accommodating.

10

Ben

Aug 10, 2024

·

Stayed 2 nights

Great hotel. Easy parking onsite, great breakfast and nice pool. Staff were excellent and helpful. 10 min walk and then 15 min bus to Venice. Runs all day and evening. Would highly recommend.

6

Omar Malik

Aug 3, 2022

·

Stayed 7 nights

Flott sted å bo med barnefamilier. Har en basseng som blir godt brukt. Rent og ryddig hotell, som rengjør rommene hver dag. Meget dårlig utvalg på frokost. Og vil råde folk til å ikke benytte baren og resturanten på hotellet, som har dårlig utvalg og veldig høye priser.

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10

Anand

Jun 13, 2024

·

Stayed 1 night

Will suggest to friends and family for sure . But was not happy with vegetarian options and a single water bottle was given only on the first day which I feel is the basic necessity . I would prefer the water should be available for free .

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $105	5 $88	6 $107	7 $78
8 $78	9 $81	10 $78	11 $82	12 $102	13 $83	14 $91
15 $78	16 $83	17 $78	18 $74	19 $78	20 $81	21 $78
22 $79	23 $79	24 $76	25 $79	26 $97	27 $84	28 $93
29 $84	30 $79

Su	Mo	Tu	We	Th	Fr	Sa
		1 $79	2 $79	3 $78	4 $78	5 $85
6 $78	7 $79	8 $85	9 $82	10 $79	11 $80	12 $78
13 $84	14 $78	15 $78	16 $78	17 $78	18 $77	19 $85
20 $84	21 $78	22 $77	23 $86	24 $85	25 $109	26 $136
27 $86	28 $89	29 $92	30 $179	31 $194

Novotel Venezia Mestre Castellana

Prices for Novotel Venezia Mestre Castellana

Monthly average prices

About this property

Location

Room options

Executive Room, 1 King Bed with Sofa Bed

Superior Twin Room, 2 Queen Beds

Superior Room, 1 Double Bed with Sofa Bed

Family Room, 1 Double Bed with Sofa Bed

Guest reviews of Novotel Venezia Mestre Castellana

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Novotel Venezia Mestre Castellana

Considering this hotel for your Mestre trip?

Prices for upcoming dates

Business details