Name: Holiday Inn Express & Suites Fort Worth Downtown by IHG
Address: 1111 West Lancaster Avenue, Downtown Fort Worth, Fort Worth, Texas, United States of America, Fort Worth, Tarrant County, US
Price range: US$81–US$418 per night
Rating: 7.75

What guests think

Reviews of Holiday Inn Express & Suites Fort Worth Downtown by IHG highlight friendly staff and a convenient location for downtown, hospitals, and events, alongside recurring frustrations with tight paid parking, broken elevators, and intermittent hot water issues.

Cleanliness feedback is mixed, ranging from very clean rooms to reports of dirty carpets, hair in bathrooms, odors, and occasional pests. Rooms are generally comfortable but dated in places, with noise, aging fixtures, and sporadic AC or maintenance issues; the pool and hot tub are sometimes closed, and the fitness room has been unavailable. Breakfast is commonly praised, though a few found it overly salty or delayed; the shuttle operates on a limited schedule. Best for short, service-led stays if you’re flexible about amenities and upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is tight and paid, and elevators are often slow or out of service. The pool/hot tub and fitness room have closures at times, and a local shuttle operates on a limited schedule.

Related guest reviews

8

Joy

15 Jul 2024

·

Stayed 1 night

We were not told at check in that the pool was closed. If we would have known we would have made a different choice about where to stay. Also one of the elevators was broken and that caused long waits and crowding.

8

Debra

28 Mar 2025

·

Stayed 1 night

They have 2 elevators and by morning one is always down. And it’s check out day and you end being late having to wait on the elevator.

8

Jennifer

15 Oct 2024

·

Stayed 1 night

Website says Shuttle service is available, however, I was told at the hotel it only runs during the week, and not on weekends.

8

Christina

5 Jul 2025

·

Stayed 2 nights

Staff were very friendly. Breakfast was great. Unfortunately the pool and hot tube were closed. Carpet in room sticky in spots but room otherwise very clean

8

Heather

6 Jan 2025

·

Stayed 1 night

Lovely hotel with terrible parking. Smallest parking lot I’ve even seen.

8

Clayton

16 Aug 2024

·

Stayed 2 nights

The hot tub would not work both nights of our stay and we requested maintenace look. Also elevators were unreliable

6

Staci

4 Jan 2025

·

Stayed 1 night

Very limited parking. And what is there is not made for large cars. We had to park across the street. Walking across 5 lanes of traffic to get to hotel.

8

Jaime

21 Sept 2025

·

Stayed 1 night

Hotel was decent, parking was an issue and elevator was questionable. Overpriced for what the quality was.

8

Heath

10 Aug 2025

·

Stayed 1 night

Parking was terrible. We have a bug truck and the oqrking is very tight. I dont like the fact that we were charged for parking either.

8

Rowena Fehr

9 Aug 2025

·

Stayed 10 nights

The staff was amazing! They were friendly, very helpful, and went above and beyond what was expected. Breakfast in the morning was good, with lots of options and freshly brewed coffee in every cup. The beds were very comfortable. If you want your room cleaned, you have to ask the front desk. Transport access was a big problem. No public transit in the area & the downtown shuttle had very limited times. We were there for a convention & the shuttles filled up quickly. The hotel was unwilling to offer any extra shuttle trips until the last day which was extremely disappointing. There were no evening times that worked for the convention time and they weren't willing to budge with their schedule. We were looking forward to using the fitness room, pool, and especially the hot tub. Only when we arrived did we find out that the fitness room "was under construction" (with no visible signs of work being done), and the hot tub wasn't working. No compensation was offered. Around the pool wasn't cleaned so there was food and garbage by the seating area with no trash can. On weekends the towels weren't stocked so we had to keep going up to the front desk to ask for towels.

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Cleanliness

Cleanliness is inconsistent, with some guests praising very clean rooms while others report dirty carpets and bathrooms, odors, and occasional roaches.

Related guest reviews

2

Levi

23 Aug 2025

·

Stayed 2 nights

Very dirty property - staff were unprofessional also.

4

Lindsey

23 Jan 2023

·

Stayed 3 nights

We called to notify the hotel we would be arriving after midnight after some travel troubles. We arrived around 4 am and went to check in. The person checking us in seemed to think we shouldn’t be checking in when check out was at 11 but after traveling over 12 hours to get there, we needed to sleep a few hours. First I was told that I didn’t have a reservation and then after explaining the situation a second time, we were allowed to check in. When we went to park, the ceiling looked to be falling apart. We got inside the building and one elevator was broken and the other made extremely loud noises while moving extremely slow. I was honestly scared to ride in it but there were no stairs available for us to use to climb to the 6th floor. Once we got to our room, we noticed hair in the tub, and toilet and on the bathroom floor. The sheets on our beds seemed to be dirty with hair as well. There was a dead bug inside the cover for the fire alarm. It was quite gross and I was not even able to sleep the few hours I wanted to because it didn’t feel clean. I let the rest of my family sleep until we could get up and check out to move to another hotel.

10

Temara

12 Sept 2024

·

Stayed 4 nights

Nice and clean big rooms and staff are super friendly

2

Teresa

23 Sept 2024

·

Stayed 3 nights

It was so run down and filthy. The elevator is terrifying, the room was dingy with roaches in the bathroom. The shower only ran scalding hot water. If you switched to cooler it shut off to a trickle. The cover on the AC fell off within minutes of us entering the room. They sent maintenance to fix it but they could not because it was not the cover for the brand of unit. You could hear every neighboring room like the people were in the room with you. Weed clouds everywhere you went in the hotel. The ONLY saving grace for this hotel was the friendly staff. I would not recommend this hotel to anyone

10

M Gay

5 Aug 2025

·

Stayed 1 night

The property was a little bad because of road construction but that wasn't ya'll's fault. The garage floor did need to be washed, but we were very pleased with politeness of staff, taste of breakfast with all the selections and cleanliness of everything. Our stay was very pleasant. Thanks

4

Kyle

26 Feb 2025

·

Stayed 1 night

I’ve stayed here 3 times. I’ve found cockroaches in my shower twice.

6

Troy

13 Nov 2025

·

Stayed 1 night

The room was quite interesting. The floor felt oily and the cleanliness was subpar at best. Great location but probably won’t stay again.

2

Ashley

30 Apr 2024

·

Stayed 1 night

It was not a very nice hotel as pictured on the website. The worms were dirty. There was hair in the sink and the rooms were very humid.

10

Rhonda

21 Aug 2023

·

Stayed 1 night

The staff was very friendly and the hotel was very clean

6

SHAUNA

6 Jun 2025

·

Stayed 1 night

The hotel staff were professional and kind, there are many updates needed such as paint and fixtures. Our room was okay but the bathroom was filthy, there was hair in the tub and the floor had what looked like dirt splatter everywhere. I woke up to use the restroom around 5 am and seen a baby roach crawling on the mirror.

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Rooms

Rooms are generally comfortable but somewhat dated and can be small or noisy; guests note aging fixtures, AC issues, and occasional maintenance problems.

Related guest reviews

10

Corey

10 Jan 2025

·

Stayed 1 night

Room was very clean and comfortable.

6

Kevin

11 Dec 2024

·

Stayed 1 night

The AC unit in the room was making loud noises and something rattling inside it periodically. My family and I got in late and needed to get up early so I did not want to wake them up just to move since we had to get up early. While outside, I heard another unit clicking off and on every few seconds. Please do a maintenance overhaul.

6

David

10 Apr 2025

·

Stayed 11 nights

The bed and pillows were comfortable, Trucks collect bins every day at 3:30am, if you are on car park side of hotel you will suffer with this. The hotel doesn’t have a restaurant so you need to walk quite some distance to the cbd. The hotel description say it is city centre, it is not. The shower is above bath tube and the switch to divert the shower only partially worked so more water went on your feet than to the shower. Staff were friendly

10

Juan

27 Oct 2025

·

Stayed 2 nights

Clean comfortable room, helpful staff, standard free breakfast including yogurt and oatmeal

6

Robert

20 Oct 2024

·

Stayed 5 nights

Staff was friendly and professional. First room didn't look clean and had bathroom sink leak from the faucet across the top. Staff moved us to another room quickly. On 2 mornings of the stay, the hotel ran out of hot water. There should be a plan to get a water supply system that can handle the hotel at full capacity in the downtown area of a major city. Also, water pressure is low. There were stains on sheets and wifi was spotty. Breakfast was fine.

10

Danny

25 Nov 2025

·

Stayed 2 nights

Room was great, and the staff was very attentive and friendly. I would definitely stay here again.

6

Tammy

21 Oct 2024

·

Stayed 2 nights

Very noisy can hear people in rooms next door and for a suite was very small.

6

Ariadna

6 Apr 2025

·

Stayed 2 nights

I recently stayed at this hotel and had a mixed experience. While the location was convenient, several aspects left something to be desired. The noise level was higher than expected, making it difficult to get a good night’s sleep. The room could have been cleaner, and for the price, I expected a higher standard overall.

4

Sheila

31 Oct 2025

·

Stayed 2 nights

Outdated. Noisy room. Heard neighbor throwing up all night.

2

Natalie

13 Oct 2025

·

Stayed 2 nights

Room was very small, outdated and floors were dirty. Elevators were out of service and had no hot water. Hot water was fixed the next day, but all in all this hotel is falsely advertised in my opinion.

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Service

Service is widely described as friendly, helpful, and accommodating. A smaller number cited housekeeping lapses, check-in or billing hiccups, and occasional unresponsive or rude interactions.

Related guest reviews

6

Heather

19 May 2024

·

Stayed 1 night

What I didn’t like was that the employee James was asleep on the job and then proceeded to argue with me that I didn’t have a reservation and wanted to turn me out for the night. Thankfully I had my Expedia reservation confirmation email as well as the check in text all explains I would be a late check in due to I was coming from California off of a 23 hour drive to crash before I pick up my keys to my new place. He was even more irritated when I asked about check out times, breakfast, and how to get to my room and tossed my room key at me. I’ve never stayed at a Holiday inn before and this was my first person to person experience in Texas and it was disappointing. I won’t be booking with Holiday Inn again after that experience.

10

Jessica

17 Jul 2024

·

Stayed 2 nights

Great front desk service. The one working elevator was super slow. Other than that, this was a great place to stay.

2

Shaun

21 Sept 2025

·

Stayed 1 night

No hot water. Room service walked in even with sign of do not disturb, blood stain on sheet.

10

Channette

31 May 2025

·

Stayed 1 night

Staff exceptional and helpful. Manager was gracious and welcoming and helpful. Breakfast was great and attendant wonderful and helpful.

10

Carole

14 May 2025

·

Stayed 1 night

I have business in the Tarrant County Courthouse, and this property is very close by. The staff at this hotel is terrific. They have always been courteous and ready to help. We will continue to stay here during these visits.

4

SCOTT

20 Aug 2025

·

Stayed 5 nights

The front desk staff were fantastic. They offered suggestions for great places to eat. The staff that make morning breakfast a pleasant experience were fantastic. But the room service personnel were 4atrocious. Our room was NEVER cleaned. The bed was never made. We had to get our towels, toilet paper, Kleenex, and empty the wastebaskets.

10

joshua

6 Jul 2023

·

Stayed 1 night

Staff are very friendly and helpful!

10

Derek

11 Jan 2025

·

Stayed 2 nights

Everything was great, I loved the staff and manager.

2

Jasmine

27 Jul 2025

·

Stayed 1 night

The staff lady who checked us in was super ingratiating to the man in front of us and took her time chatting with him. I have disabilities and it’s hard for me to stand indefinitely but has no choice as she over indulged chatting around. Then when it was finally my turn, she treated me like I was completely worthless, barely could look at me. I paid way too much for the property. It’s old and run down. Cleanliness is meh. It’s not as close to the area as I had requested. Parking was $25/night and a total surprise. Breakfast was lame and not like the picture. When I tried to call hotel staff about the door not being lockable they never answered. It was so late all night long, ppl being loud outside the property talking , yelling, laughing. Very noisy in hall too with the doors being super loud and ppl exiting and entering constantly.

8

Rowena Fehr

9 Aug 2025

·

Stayed 10 nights

The staff was amazing! They were friendly, very helpful, and went above and beyond what was expected. Breakfast in the morning was good, with lots of options and freshly brewed coffee in every cup. The beds were very comfortable. If you want your room cleaned, you have to ask the front desk. Transport access was a big problem. No public transit in the area & the downtown shuttle had very limited times. We were there for a convention & the shuttles filled up quickly. The hotel was unwilling to offer any extra shuttle trips until the last day which was extremely disappointing. There were no evening times that worked for the convention time and they weren't willing to budge with their schedule. We were looking forward to using the fitness room, pool, and especially the hot tub. Only when we arrived did we find out that the fitness room "was under construction" (with no visible signs of work being done), and the hot tub wasn't working. No compensation was offered. Around the pool wasn't cleaned so there was food and garbage by the seating area with no trash can. On weekends the towels weren't stocked so we had to keep going up to the front desk to ask for towels.

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Location

Convenient to downtown, the convention center, and nearby hospitals, with some areas walkable. A few guests mentioned traffic noise and a noticeable homeless presence around the parking areas.

Related guest reviews

8

Leah

22 Jun 2025

·

Stayed 1 night

Convenient location- Cook's Hospital

10

Callie

8 Mar 2025

·

Stayed 2 nights

Location was great!!! No need for a car perfect walking distance to lots of fun!!

8

Dena

27 Apr 2024

·

Stayed 1 night

This hotel is very convenient to the Texas Harris hospital. I gave it 4 stars only because the parking is terrible. I know it isn't really their fault, it's their location that makes it where they do not have a very big parking area. If you drive anything bigger than a small SUV then you might want to consider elsewhere or park on the street. I drive a suburban and it was a tight fit to get in, park, and to get out. Staff was amazing and very accommodating.

4

Morgan

5 Dec 2024

·

Stayed 1 night

This hotel is in a sketchy area. The parking garage had homeless in it. My 3 year old kid slipped and fell in a puddle in the parking garage next to a wall that had excrement on it. Rooms were dingy and outdated. Loved the night receptionist.

10

David

20 Sept 2024

·

Stayed 1 night

This is a very nice hotel to stay. Easy acess to I 30 close to Sundance Square and not for from Dickies Arena. Go a couple of blocks east and catch the train to Dallas.

10

Tariq

15 Sept 2024

·

Stayed 4 nights

Stayed for conference, was clean and great location.

10

Marcus

18 Dec 2023

·

Stayed 1 night

Great location right outside of downtown FW at a decent price. Easy check-in. Couldn’t ask for more.

10

Jaime

20 Apr 2025

·

Stayed 2 nights

Would definitely stay here again for a short day.. Clean, up-to-date rooms, friendly and responsive staff very close to downtown

6

Marisa

12 Oct 2025

·

Stayed 2 nights

When we first pulled up the sign for the hotel was not lit up. There were homeless people everywhere at all times of the day. There was road construction everywhere as well. We had to pay for parking, but the parking lot is on the same lot as the hotel and self parking, so I’m not sure why that would be a thing. There was only one elevator working, and it took almost 4 minutes to get to you anywhere you were. The second broke in the morning but was fixed by midday. The room itself was nice and clean, but the bathroom tub was not working well at all. The shower head was about to fall out of the wall, and you had to put all your strength to put the tub to the shower. It took well over an hour to clean up the throw up in our hallway in the morning. The only redeeming quality was the staff and that breakfast was good. It was definitely not worth $250 a night plus $20 A DAY for parking.

10

Jessia

24 Mar 2025

·

Stayed 6 nights

As someone from Springfield, MO, staying a week at the Holiday Inn Express Fort Worth Downtown for the Bassmaster Classic, I couldn’t have asked for a better experience! First off, the location is unbeatable—just a short, easy walk to downtown Fort Worth, making it incredibly convenient for exploring the city, dining, and, of course, getting to all the Bassmaster Classic events. The hotel also offers a free shuttle service, which was a great bonus for getting around when I didn’t feel like walking. The service was top-notch—the staff was welcoming, friendly, and always ready to help with anything I needed. Whether it was recommendations for local restaurants or making sure my stay was comfortable, they went above and beyond. The rooms were clean, comfortable, and well-maintained, providing a great place to relax after long days at the tournament. The beds were especially comfortable, and the free hot breakfast every morning was a perfect way to start the day. Overall, this hotel was the ideal home base for a week in Fort Worth. If you’re coming for the Bassmaster Classic or any other event, I highly recommend it—great location, excellent service, and everything you need for a fantastic stay!

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Dining

Breakfast is generally good with a solid selection and helpful attendants. Some guests found items overly salty or noted delays or missing expected items.

Related guest reviews

10

Charlottr

27 Oct 2024

·

Stayed 3 nights

Great convenient place from the convention center. Appreciated the shuttle picking and dropping us off. Hotel was clean. Staff was nice. Breakfast was great. Great atmosphere all together. I would stay there again

4

Shannon

25 Mar 2025

·

Stayed 1 night

Eggs and other breakfast items had so much sodium that my gf’s hands swoll up and I had elevated blood pressure… but the beds were comfy.

6

Krishna

30 May 2025

·

Stayed 2 nights

It's okay hotel for the price, but there is a reason why it is inexpensive. The main issue is location, about 20 minutes walk from conference center and T&P train station area where the action is. The walk is straight but you have to go through sections where there is no walkway -- have to walk on grass or in car lane which is problematic with luggage. Although much of fort-worth is typical Texas -- just roads, highways, cars and big empty looking buildings -- the area around the hotel is particularly bare. No nearby shops, restaurants, grocery stores, etc.; a gas station convenience store is the closest you get to food/supplies. The hotel does not have a restaurant. They do have a shuttle to conference center area but has only 3 runs in the morning and needs to be booked in advance. The hotel building is rather old but reasonable with the renovations. The breakfast is free but nearly everything is nauseatingly sweet or salty. As usual the egg is horrendously salty and unlike similar breakfasts elsewhere they don't have boiled eggs if you want to get away from salt. They have 3 cereals, all sugary kind; at least they could have put one low-salt , non-sweet cereal, but didn't.

10

M Gay

5 Aug 2025

·

Stayed 1 night

The property was a little bad because of road construction but that wasn't ya'll's fault. The garage floor did need to be washed, but we were very pleased with politeness of staff, taste of breakfast with all the selections and cleanliness of everything. Our stay was very pleasant. Thanks

10

David

26 Nov 2025

·

Stayed 1 night

Eggggcellent experience Clean comfortable Good breakfast

10

Lisa

30 Aug 2024

·

Stayed 1 night

Clean,comfortable and great breakfast!

10

Steven

25 Apr 2025

·

Stayed 3 nights

We had a good stay. The hotel is clean, the rooms are clean, the pillows are good, and the breakfast is good. The breakfast lady is especially good at her job and we really enjoyed her energy, positivity, and friendliness. I highly recommend staying here.

10

Victoria

9 Dec 2022

·

Stayed 1 night

Excellent service!! Your staff here are great. Felt welcomed from the time we walked in. Check in before you pay to park. Bonus there. The location is convenient it’s very clean here. The restrooms could be updated. Breakfast was as good as expected. My only complaint was how tight the parking lot is other than that I do recommend.

8

Rowena Fehr

9 Aug 2025

·

Stayed 10 nights

The staff was amazing! They were friendly, very helpful, and went above and beyond what was expected. Breakfast in the morning was good, with lots of options and freshly brewed coffee in every cup. The beds were very comfortable. If you want your room cleaned, you have to ask the front desk. Transport access was a big problem. No public transit in the area & the downtown shuttle had very limited times. We were there for a convention & the shuttles filled up quickly. The hotel was unwilling to offer any extra shuttle trips until the last day which was extremely disappointing. There were no evening times that worked for the convention time and they weren't willing to budge with their schedule. We were looking forward to using the fitness room, pool, and especially the hot tub. Only when we arrived did we find out that the fitness room "was under construction" (with no visible signs of work being done), and the hot tub wasn't working. No compensation was offered. Around the pool wasn't cleaned so there was food and garbage by the seating area with no trash can. On weekends the towels weren't stocked so we had to keep going up to the front desk to ask for towels.

10

Racheal

29 Apr 2025

·

Stayed 1 night

We've been staying here for years and the staff is always friendly and helpful. The free breakfast is pretty good. Only thing we don't like is that IHG members and military no longer get free parking and you can no longer stream Netflix or anything from your phone.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$126
February	US$122
March	US$110
April	US$120
May	US$121
June	US$143
July	US$122
August	US$97
September	US$117
October	US$128
November	US$103
December	US$96

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $96	10 $113	11 $116	12 $116
13 $81	14 $90	15 $100	16 $100	17 $116	18	19 $418
20 $88	21 $90	22 $90	23 $90	24 $104	25 $116	26 $120
27 $113	28 $100	29 $101	30 $101

Su	Mo	Tu	We	Th	Fr	Sa
				1 $94	2 $116	3 $114
4 $90	5 $94	6 $98	7 $101	8 $110	9 $116	10 $116
11 $110	12 $106	13 $111	14 $117	15 $114	16 $117	17 $116
18 $88	19 $96	20 $100	21 $113	22 $116	23 $117	24 $117
25 $84	26 $84	27 $84	28 $84	29 $84	30 $105	31 $105

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Monthly average prices

About this property

Location

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Good

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What guests think

Property policies

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