Hotel Porta Felice & Spa
$166
/ night
Avg. for September
Prices for Hotel Porta Felice & Spa
Select dates to see prices and availability
$166
/ night
Avg. for September
Monthly average prices
Nightly prices at Hotel Porta Felice & Spa average $121 in January, the cheapest month, and $224 in May, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $121 |
| February | $141 |
| March | $154 |
| April | $218 |
| May | $224 |
| June | $198 |
| July | $169 |
| August | $175 |
| September | $166 |
| October | $158 |
| November | $128 |
| December | $129 |
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F
M
A
M
J
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Sep · $166
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Most expensive: May (~$224)
Cheapest: January (~$121)
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Getting to the surf and ...
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).
Business amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Dining
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary self-serve breakfast is served daily from 7 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 33 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Location
With a stay at Hotel Porta Felice & Spa, you'll be centrally located in Palermo, steps from Palermo Harbour and 13 minutes by foot from Quattro Canti. This spa hotel is 6.8 mi (11 km) from Mondello Beach and 2 mi (3.2 km) from Teatro Massimo.
What's nearby
Palermo Harbour(0.1 miles)
Palazzo Butera(0.1 miles)
Church of Santa Maria della Pieta(0.1 miles)
Via Vittorio Emanuele(0.1 miles)
Porta Felice(0.1 miles)
Church of Santa Teresa alla Kalsa(0.2 miles)
Regional Gallery(0.2 miles)
Piazza della Kalsa(0.2 miles)
Foro Italico(0.3 miles)
Piazza Marina(0.3 miles)
Via Lincoln(0.3 miles)
Palermo Botanical Garden(0.4 miles)
Villa Giulia(0.4 miles)
Gallery of Modern Art(0.5 miles)
Vucciria Market(0.5 miles)
The preferred airport for Hotel Porta Felice & Spa is Punta Raisi Airport (PMO)(19.8 miles)
Non-Smoking Rooms
Business Center
Room Service
Dry Cleaning
Housekeeping
Banquet Facilities
Location
Metropolitan City of Palermo, Sicily
Palermo Harbour (0.1 miles)
Palazzo Butera (0.1 miles)
Church of Santa Maria della Pieta (0.1 miles)
Via Vittorio Emanuele (0.1 miles)
Porta Felice (0.1 miles)
Church of Santa Teresa alla Kalsa (0.2 miles)
Room options
7
Suite
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 3
269 ft²
Air ConditioningHeatingWi-Fi (Free)
4
Classic Room, 1 Double Or 2 Twin Beds
Room details
1 Full Bed
2 Twin Beds
Sleeps 2
161 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Classic Double Room Single Use
Room details
1 Full Bed
161 ft²
Air ConditioningHeatingWi-Fi (Free)
4
Superior Double Room Single Use
Room details
1 Full Bed
194 ft²
Air ConditioningHeatingWi-Fi (Free)
6
Triple Room
Room details
1 Full Bed
and 1 Twin Bed
Sleeps 3
215 ft²
Air ConditioningHeatingWi-Fi (Free)
7
Superior Room, 1 Double Or 2 Twin Beds
Room details
1 Full Bed
2 Twin Beds
Sleeps 2
193 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Hotel Porta Felice & Spa
8.7
Fabulous
Based on 651 verified reviews
Who stays here?
Business
8%
Couple
60%
Family
14%
Group
12%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
Across feedback, travellers describe Hotel Porta Felice & Spa as a well-located base for exploring Palermo on foot, with friendly staff, spacious rooms, and a rooftop breakfast and bar area praised for quality, views, and relaxing atmosphere.
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What guests think
Across feedback, travellers describe Hotel Porta Felice & Spa as a well-located base for exploring Palermo on foot, with friendly staff, spacious rooms, and a rooftop breakfast and bar area praised for quality, views, and relaxing atmosphere.
Several reviews note street or construction noise and some find beds firm, while others highlight quiet rooms and good air conditioning. Facilities draw mixed feedback: the spa is appreciated but costs extra with limited hours or booking required, the gym feels basic, and parking relies on a valet system that can be inconvenient. There are occasional service lapses, including housekeeping entering despite do not disturb signs and slow or limited maintenance support at night. Expect a comfortable, walkable stay with standout breakfasts and a few tradeoffs.
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AI-generated summary based on recent guest reviews
Facilities
Rooftop bar and terrace plus the spa are popular, but spa access costs extra with limited hours and advance booking sometimes needed. The gym is basic, and parking is via valet with reported inconveniences.
Related guest reviews
8
Guy
Oct 15, 2025
·
Stayed 2 nights
Spacious clean room. On a loud street. Gym amenities underwhelming. Staff friendly .
Spacious clean room. On a loud street. Gym amenities underwhelming. Staff friendly .
10
sylvia
Nov 7, 2025
·
Stayed 2 nights
Staff was fantastic, clean rooms and very centrally located. We had a car and free easy parking on the street nearby. Only recommendation I would like to add that the spa and masseuses would have later hours of opeartion. Last appointment was at 7pm. Would stay again. Beautiful hotel.
Staff was fantastic, clean rooms and very centrally located. We had a car and free easy parking on the street nearby. Only recommendation I would like to add that the spa and masseuses would have later hours of opeartion. Last appointment was at 7pm. Would stay again. Beautiful hotel.
10
Greg
Oct 13, 2025
·
Stayed 1 night
The restaurant on the top floor was perfect for evening drinks, offering a great atmosphere and views. Breakfast in the morning had a good selection and got our day off to a great start
The restaurant on the top floor was perfect for evening drinks, offering a great atmosphere and views. Breakfast in the morning had a good selection and got our day off to a great start
10
Nicolas
Dec 19, 2023
·
Stayed 3 nights
Great location made it easy to walk to most local attractions and good eating. Having the Palazzo Butera right across the street was a treat! You can get great views from there or enjoy a beautiful scene from the hotel’s own 4th floor restaurant/bar. Was unable to enjoy the spa services because they were fully booked. You may want to reserve a spot in advance.
Great location made it easy to walk to most local attractions and good eating. Having the Palazzo Butera right across the street was a treat! You can get great views from there or enjoy a beautiful scene from the hotel’s own 4th floor restaurant/bar. Was unable to enjoy the spa services because they were fully booked. You may want to reserve a spot in advance.
6
Mark
Nov 2, 2025
·
Stayed 2 nights
No spa opening times until 3pm and at a cost of 20 Euros a time. Guests should be able to use a sauna or steam surely within the room rate and be able to enjoy in the mornings?
No spa opening times until 3pm and at a cost of 20 Euros a time. Guests should be able to use a sauna or steam surely within the room rate and be able to enjoy in the mornings?
10
GAIL
Dec 28, 2024
·
Stayed 3 nights
Great stay in a lovely hotel. Clean, very helpful staff. Superb buffet breakfast, tea and cake time and cocktail hour. Good value and a super spa with sauna, steam, pool and cold and hot shower system.
Great stay in a lovely hotel. Clean, very helpful staff. Superb buffet breakfast, tea and cake time and cocktail hour. Good value and a super spa with sauna, steam, pool and cold and hot shower system.
6
Peter
Oct 12, 2023
·
Stayed 2 nights
The hotels location is on a side street within walkkng distance from many nice piazzas and restaurants, so that was ok. But, we booked the hotel specifically because they offer parking. That is not entirely true. They have a valet service where they can take your car to a parking lot for the day, but at 8pm you have to pick it up from the lot 1km away and then youre on your own. Parking in Palermo is not simple or safe, so this makes the amenity useless. At breakfast, on a lovely rooftop terrace, we got to enjoy american guests throwing food to the roof below for cats. Disgusting. But apparently ok behavior according to the hotel staff. The bed is rock hard and the pillows are, well, they are not. In general, we were disappointed with the hotel, and especially recommend thorough research of you decide to drive a car to Sicily.
The hotels location is on a side street within walkkng distance from many nice piazzas and restaurants, so that was ok. But, we booked the hotel specifically because they offer parking. That is not entirely true. They have a valet service where they can take your car to a parking lot for the day, but at 8pm you have to pick it up from the lot 1km away and then youre on your own. Parking in Palermo is not simple or safe, so this makes the amenity useless. At breakfast, on a lovely rooftop terrace, we got to enjoy american guests throwing food to the roof below for cats. Disgusting. But apparently ok behavior according to the hotel staff. The bed is rock hard and the pillows are, well, they are not. In general, we were disappointed with the hotel, and especially recommend thorough research of you decide to drive a car to Sicily.
10
Jodi
Jul 6, 2025
·
Stayed 3 nights
Wonderful hotel close to the historical district. The Spa is a MUST!!! Breakfast was incredible. Gianlucca was a helpful concierge. The local restaurants are fair priced and the limoncello spritz are delightfully refreshing!
Wonderful hotel close to the historical district. The Spa is a MUST!!! Breakfast was incredible. Gianlucca was a helpful concierge. The local restaurants are fair priced and the limoncello spritz are delightfully refreshing!
6
Stephanie
Apr 12, 2023
·
Stayed 3 nights
Hotel was nice and clean. Good location for city and easily walkable to everything. Bed was hard as a rock. Like sleep on stone, room was also extremely hot so it was hard to sleep. No coffee options in the room which is a bit disappointing. Gym was OK. It was functional but only two machines and treadmill. Breakfast was tasty and many options. Customer service was lacking though throughout the hotel, from the front desk to the staff around. Just didn’t seem so welcomed and felt like they were annoyed to do their job. The one women in the breakfast area was the sweetest but besides that I would say the customer service could be better.
Hotel was nice and clean. Good location for city and easily walkable to everything. Bed was hard as a rock. Like sleep on stone, room was also extremely hot so it was hard to sleep. No coffee options in the room which is a bit disappointing. Gym was OK. It was functional but only two machines and treadmill. Breakfast was tasty and many options. Customer service was lacking though throughout the hotel, from the front desk to the staff around. Just didn’t seem so welcomed and felt like they were annoyed to do their job. The one women in the breakfast area was the sweetest but besides that I would say the customer service could be better.
10
Jacqulyn
Jan 24, 2025
·
Stayed 4 nights
Spa was wonderful and good location
Spa was wonderful and good location
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and public areas are consistently described as clean and well maintained, with daily housekeeping appreciated.
Related guest reviews
10
sylvia
Nov 7, 2025
·
Stayed 2 nights
Staff was fantastic, clean rooms and very centrally located. We had a car and free easy parking on the street nearby. Only recommendation I would like to add that the spa and masseuses would have later hours of opeartion. Last appointment was at 7pm. Would stay again. Beautiful hotel.
Staff was fantastic, clean rooms and very centrally located. We had a car and free easy parking on the street nearby. Only recommendation I would like to add that the spa and masseuses would have later hours of opeartion. Last appointment was at 7pm. Would stay again. Beautiful hotel.
6
Helena
May 22, 2022
·
Stayed 7 nights
Fine store rom - flott renhold. Dessverre masse støy fra gaten tidlig hver morgen- søppelbiler, henting av vask fra hotellet, henting/ tømming av glassflasker. Dårlig frukost- lite utvalg av brød og pålegg- mest søte kaker😳
Fine store rom - flott renhold. Dessverre masse støy fra gaten tidlig hver morgen- søppelbiler, henting av vask fra hotellet, henting/ tømming av glassflasker. Dårlig frukost- lite utvalg av brød og pålegg- mest søte kaker😳
10
terri
Jun 18, 2025
·
Stayed 3 nights
this was a wonderful clean hotel Staff was amazing
this was a wonderful clean hotel Staff was amazing
10
Andrew
May 1, 2025
·
Stayed 5 nights
Nice clean hotel close to main centre with lots of restaurants within 5 minute walk. In a quieter part of town so no traffic or nightlife noise. Rooms were in good condition and comfortable bed. Great breakfast options and staff spoke good English and were very helpful. There is no kettle but plenty of coffee shops close by. Would happily stay there again.
Nice clean hotel close to main centre with lots of restaurants within 5 minute walk. In a quieter part of town so no traffic or nightlife noise. Rooms were in good condition and comfortable bed. Great breakfast options and staff spoke good English and were very helpful. There is no kettle but plenty of coffee shops close by. Would happily stay there again.
10
Claas
Nov 17, 2023
·
Stayed 5 nights
Located near to the port & only a short walk to the Via Vittorio Emanuele to start the daily sightseeing through the historic city of Palermo. Nice choice of breakfast each morning & wonderful view from the roof balcony where the breakfast will be served. Double bed rooms by typical italian style & give a plenty of space for two people. Bathroom as well... Clean up every day - great. Grazie mille....
Located near to the port & only a short walk to the Via Vittorio Emanuele to start the daily sightseeing through the historic city of Palermo. Nice choice of breakfast each morning & wonderful view from the roof balcony where the breakfast will be served. Double bed rooms by typical italian style & give a plenty of space for two people. Bathroom as well... Clean up every day - great. Grazie mille....
8
Lotta
Feb 20, 2025
·
Stayed 4 nights
Trevligt hotell i gamla delen av Palermo. Underbar frukostmatsal med utsikt över takåsarna och bergen i bakgrunden. Trevlig personal och rent och fräscht. Nära till centrum av gamla staden men också till hamnen och strandpromenaden.
Trevligt hotell i gamla delen av Palermo. Underbar frukostmatsal med utsikt över takåsarna och bergen i bakgrunden. Trevlig personal och rent och fräscht. Nära till centrum av gamla staden men också till hamnen och strandpromenaden.
10
Emilie
Aug 6, 2022
·
Stayed 1 night
Veldig bra! Rene rom og hyggelig personale.
Veldig bra! Rene rom og hyggelig personale.
10
Nickole
Nov 10, 2025
·
Stayed 5 nights
Friendly staff, very clean and comfortable rooms. Pretty close to a lot of great destinations and restaurants.
Friendly staff, very clean and comfortable rooms. Pretty close to a lot of great destinations and restaurants.
6
Stephanie
Apr 12, 2023
·
Stayed 3 nights
Hotel was nice and clean. Good location for city and easily walkable to everything. Bed was hard as a rock. Like sleep on stone, room was also extremely hot so it was hard to sleep. No coffee options in the room which is a bit disappointing. Gym was OK. It was functional but only two machines and treadmill. Breakfast was tasty and many options. Customer service was lacking though throughout the hotel, from the front desk to the staff around. Just didn’t seem so welcomed and felt like they were annoyed to do their job. The one women in the breakfast area was the sweetest but besides that I would say the customer service could be better.
Hotel was nice and clean. Good location for city and easily walkable to everything. Bed was hard as a rock. Like sleep on stone, room was also extremely hot so it was hard to sleep. No coffee options in the room which is a bit disappointing. Gym was OK. It was functional but only two machines and treadmill. Breakfast was tasty and many options. Customer service was lacking though throughout the hotel, from the front desk to the staff around. Just didn’t seem so welcomed and felt like they were annoyed to do their job. The one women in the breakfast area was the sweetest but besides that I would say the customer service could be better.
10
Mikkel Harder
Feb 18, 2023
·
Stayed 2 nights
Det er et ret skønt hotel i en stille gade. Vi fik et enormt stort og dejligt værelse. Fin morgenmad på tagetagen med vidunderlig udsigt.
Det er et ret skønt hotel i en stille gade. Vi fik et enormt stort og dejligt værelse. Fin morgenmad på tagetagen med vidunderlig udsigt.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious and comfortable, though several face street or construction noise and some guests found beds firm or pillows flat; climate control can require front desk activation.
Related guest reviews
8
Richard
Jun 13, 2024
·
Stayed 1 night
Hotel staff was very accommodating. Breakfast was excellent. The bed in my room was a little firm for my liking. Hotel was centrally located.
Hotel staff was very accommodating. Breakfast was excellent. The bed in my room was a little firm for my liking. Hotel was centrally located.
2
Peter
Jun 7, 2025
·
Stayed 1 night
Properly my worst booking ever! This Hotel is small, lovely with nice rooms, which are clean and needle, so fare so good and the. It’s ends, sadly. It’s position on a second road til the harbour front, NO sea view at all. It has a very noise road just outside belows the rooms, cars, motorbikes, scooters run by your rooms all even until 03.00 am! And streetcleaning and the renovation teams do have their run around 04.00 AM - it’s totally impossible to get a nights sleep unless you sleep as if you are dead! Further to this our television would not turn off, called the reception at 10.00 pm asking for help which not could be provided as he was alone on duty.. or yes in 1 hour at 11 pm maybe… Solution we unplugged the powersupply by our selfies. This hotel is overpriced hugely and will not ever by visited again, ever.
Properly my worst booking ever! This Hotel is small, lovely with nice rooms, which are clean and needle, so fare so good and the. It’s ends, sadly. It’s position on a second road til the harbour front, NO sea view at all. It has a very noise road just outside belows the rooms, cars, motorbikes, scooters run by your rooms all even until 03.00 am! And streetcleaning and the renovation teams do have their run around 04.00 AM - it’s totally impossible to get a nights sleep unless you sleep as if you are dead! Further to this our television would not turn off, called the reception at 10.00 pm asking for help which not could be provided as he was alone on duty.. or yes in 1 hour at 11 pm maybe… Solution we unplugged the powersupply by our selfies. This hotel is overpriced hugely and will not ever by visited again, ever.
8
Guy
Oct 15, 2025
·
Stayed 2 nights
Spacious clean room. On a loud street. Gym amenities underwhelming. Staff friendly .
Spacious clean room. On a loud street. Gym amenities underwhelming. Staff friendly .
10
Andrew
Jun 2, 2025
·
Stayed 3 nights
We stayed here in May 2025 and had a great time. The room was big and well equipped, but the best part was breakfast on the picturesque terrace (and happy hour there too!). The hotel is also in a good location, roughly a 10 minute walk from the historic centre ( which is good as the centre can get quite crowded!).
We stayed here in May 2025 and had a great time. The room was big and well equipped, but the best part was breakfast on the picturesque terrace (and happy hour there too!). The hotel is also in a good location, roughly a 10 minute walk from the historic centre ( which is good as the centre can get quite crowded!).
10
Loretta
Sep 11, 2024
·
Stayed 2 nights
Spacious , quiet rooms. Good location
Spacious , quiet rooms. Good location
8
Mykayla
Oct 27, 2023
·
Stayed 4 nights
Overall the stay was good. The hotel itself is beautiful and room was beautiful and spacious. We liked that breakfast was available each morning and was delicious. I reserved spa services as well as a massage during our stay and it was so relaxing. A few things that could have been better during our stay: The pillows were very flat, but the brochure in the room states you can order more pillows as needed, which we did. The bed isn't very soft, but it was a great size. The room had AC, but it can be controlled by the front desk. When we first arrived, we couldn't control the thermostat and had to call the desk to turn it on. We also realized that nearly every time we left the property, they would turn the AC off and restrict our access to it upon arrival each time. We had to call the front desk on multiple occasions to turn it back on. Not listing this as a complaint, as the AC worked great when it was on, just letting other visitors know how it may work when arriving. We also found the street outside our patio to be a bit noisy early in the mornings, but not so bad that it disturbed our sleep. The hotel was in a great location for shopping and dining, easily doable for walking. It's also located close to the coast, so it was nice to take a stroll and see the ocean. I would recommend staying here, just be sure to reach the brochure in your room for details about your stay.
Overall the stay was good. The hotel itself is beautiful and room was beautiful and spacious. We liked that breakfast was available each morning and was delicious. I reserved spa services as well as a massage during our stay and it was so relaxing. A few things that could have been better during our stay: The pillows were very flat, but the brochure in the room states you can order more pillows as needed, which we did. The bed isn't very soft, but it was a great size. The room had AC, but it can be controlled by the front desk. When we first arrived, we couldn't control the thermostat and had to call the desk to turn it on. We also realized that nearly every time we left the property, they would turn the AC off and restrict our access to it upon arrival each time. We had to call the front desk on multiple occasions to turn it back on. Not listing this as a complaint, as the AC worked great when it was on, just letting other visitors know how it may work when arriving. We also found the street outside our patio to be a bit noisy early in the mornings, but not so bad that it disturbed our sleep. The hotel was in a great location for shopping and dining, easily doable for walking. It's also located close to the coast, so it was nice to take a stroll and see the ocean. I would recommend staying here, just be sure to reach the brochure in your room for details about your stay.
10
Andrew
May 1, 2025
·
Stayed 5 nights
Nice clean hotel close to main centre with lots of restaurants within 5 minute walk. In a quieter part of town so no traffic or nightlife noise. Rooms were in good condition and comfortable bed. Great breakfast options and staff spoke good English and were very helpful. There is no kettle but plenty of coffee shops close by. Would happily stay there again.
Nice clean hotel close to main centre with lots of restaurants within 5 minute walk. In a quieter part of town so no traffic or nightlife noise. Rooms were in good condition and comfortable bed. Great breakfast options and staff spoke good English and were very helpful. There is no kettle but plenty of coffee shops close by. Would happily stay there again.
10
Michele
Sep 16, 2025
·
Stayed 2 nights
Breakfast was tasty and the service was excellent. It felt like everything was homemade. The beds were comfortable and the air conditioning was great.
Breakfast was tasty and the service was excellent. It felt like everything was homemade. The beds were comfortable and the air conditioning was great.
6
Stephanie
Apr 12, 2023
·
Stayed 3 nights
Hotel was nice and clean. Good location for city and easily walkable to everything. Bed was hard as a rock. Like sleep on stone, room was also extremely hot so it was hard to sleep. No coffee options in the room which is a bit disappointing. Gym was OK. It was functional but only two machines and treadmill. Breakfast was tasty and many options. Customer service was lacking though throughout the hotel, from the front desk to the staff around. Just didn’t seem so welcomed and felt like they were annoyed to do their job. The one women in the breakfast area was the sweetest but besides that I would say the customer service could be better.
Hotel was nice and clean. Good location for city and easily walkable to everything. Bed was hard as a rock. Like sleep on stone, room was also extremely hot so it was hard to sleep. No coffee options in the room which is a bit disappointing. Gym was OK. It was functional but only two machines and treadmill. Breakfast was tasty and many options. Customer service was lacking though throughout the hotel, from the front desk to the staff around. Just didn’t seem so welcomed and felt like they were annoyed to do their job. The one women in the breakfast area was the sweetest but besides that I would say the customer service could be better.
10
Anna
May 12, 2024
·
Stayed 2 nights
Nice hotel. Walking distance to centre. Really big bedroom and bathroom. Nice breakfast. The harbour area nearby is really nice.
Nice hotel. Walking distance to centre. Really big bedroom and bathroom. Nice breakfast. The harbour area nearby is really nice.
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AI-generated summary based on recent guest reviews
Service
Staff are often praised as friendly and helpful, with standout concierge support. Some reports cite do not disturb violations, miscommunication, and limited after hours maintenance assistance.
Related guest reviews
10
sylvia
Nov 7, 2025
·
Stayed 2 nights
Staff was fantastic, clean rooms and very centrally located. We had a car and free easy parking on the street nearby. Only recommendation I would like to add that the spa and masseuses would have later hours of opeartion. Last appointment was at 7pm. Would stay again. Beautiful hotel.
Staff was fantastic, clean rooms and very centrally located. We had a car and free easy parking on the street nearby. Only recommendation I would like to add that the spa and masseuses would have later hours of opeartion. Last appointment was at 7pm. Would stay again. Beautiful hotel.
10
Jonathan
May 17, 2025
·
Stayed 5 nights
This was a great property. Incredible customer service at every single point of contact. Good location on a secondary street (there was still some street noise but that’s to be expected). The breakfast was fantastic - so many delicious house made items and there was variety from day to day. I wouldn’t think about staying anywhere else for our next visit to Palermo.
This was a great property. Incredible customer service at every single point of contact. Good location on a secondary street (there was still some street noise but that’s to be expected). The breakfast was fantastic - so many delicious house made items and there was variety from day to day. I wouldn’t think about staying anywhere else for our next visit to Palermo.
10
Andrew
May 1, 2025
·
Stayed 5 nights
Nice clean hotel close to main centre with lots of restaurants within 5 minute walk. In a quieter part of town so no traffic or nightlife noise. Rooms were in good condition and comfortable bed. Great breakfast options and staff spoke good English and were very helpful. There is no kettle but plenty of coffee shops close by. Would happily stay there again.
Nice clean hotel close to main centre with lots of restaurants within 5 minute walk. In a quieter part of town so no traffic or nightlife noise. Rooms were in good condition and comfortable bed. Great breakfast options and staff spoke good English and were very helpful. There is no kettle but plenty of coffee shops close by. Would happily stay there again.
8
Linda
Jan 3, 2024
·
Stayed 3 nights
L'albergo è fantastico, anche il personale della sala colazione. Per quanto riguarda la reception, la signora Marianna e Noemi molto gentili e competenti mentre un signore non ci ha fornito le informazioni corrette facendoci rischiare anche delle multe salate. Trovo questo comportamento poco professionale e ne sono dispiaciuta perché ne risente l'immagine dell'hotel.
L'albergo è fantastico, anche il personale della sala colazione. Per quanto riguarda la reception, la signora Marianna e Noemi molto gentili e competenti mentre un signore non ci ha fornito le informazioni corrette facendoci rischiare anche delle multe salate. Trovo questo comportamento poco professionale e ne sono dispiaciuta perché ne risente l'immagine dell'hotel.
10
Peter
Apr 11, 2025
·
Stayed 6 nights
It’s our third time staying there we find it convenient to the marina area and to the rest of old town Palermo. The staff is very helpful and the breakfast room and buffet are outstanding
It’s our third time staying there we find it convenient to the marina area and to the rest of old town Palermo. The staff is very helpful and the breakfast room and buffet are outstanding
10
Jodi
Jul 6, 2025
·
Stayed 3 nights
Wonderful hotel close to the historical district. The Spa is a MUST!!! Breakfast was incredible. Gianlucca was a helpful concierge. The local restaurants are fair priced and the limoncello spritz are delightfully refreshing!
Wonderful hotel close to the historical district. The Spa is a MUST!!! Breakfast was incredible. Gianlucca was a helpful concierge. The local restaurants are fair priced and the limoncello spritz are delightfully refreshing!
8
Brenda
Oct 10, 2023
·
Stayed 3 nights
The room was well appointed and the breakfast was excellent. Centrally located so you could walk everywhere if you are a tourist who enjoys walking. The staff were very friendly and helpful.
The room was well appointed and the breakfast was excellent. Centrally located so you could walk everywhere if you are a tourist who enjoys walking. The staff were very friendly and helpful.
2
Dwayne
Feb 15, 2023
·
Stayed 4 nights
Shower was clogged, flooded the bathroom and room. Called front desk for assistance for flooding twice and front desk said no staff available at night, must fix next day. It Took two days to fix. Managment never offered to change room. Key card was defective, every day had to get it replaced. Electronic lock was non responsive so Management had to give me turn key three times. Room comes with towel heater, but feature in room 104 never works. Maintenance looked at it three times and never could fix it. Towel Heater never worked! Room is heated by ventilation system. You control the room temperature, but when turned on the vent makes loud noise. Hard to sleep when heater or AC is turned on. It is too loud. Problem with AC system. Spa cost extra to enter, services cost extra. Even during off season I could not get a reservation (and it was my birthday).
Shower was clogged, flooded the bathroom and room. Called front desk for assistance for flooding twice and front desk said no staff available at night, must fix next day. It Took two days to fix. Managment never offered to change room. Key card was defective, every day had to get it replaced. Electronic lock was non responsive so Management had to give me turn key three times. Room comes with towel heater, but feature in room 104 never works. Maintenance looked at it three times and never could fix it. Towel Heater never worked! Room is heated by ventilation system. You control the room temperature, but when turned on the vent makes loud noise. Hard to sleep when heater or AC is turned on. It is too loud. Problem with AC system. Spa cost extra to enter, services cost extra. Even during off season I could not get a reservation (and it was my birthday).
6
Stephanie
Apr 12, 2023
·
Stayed 3 nights
Hotel was nice and clean. Good location for city and easily walkable to everything. Bed was hard as a rock. Like sleep on stone, room was also extremely hot so it was hard to sleep. No coffee options in the room which is a bit disappointing. Gym was OK. It was functional but only two machines and treadmill. Breakfast was tasty and many options. Customer service was lacking though throughout the hotel, from the front desk to the staff around. Just didn’t seem so welcomed and felt like they were annoyed to do their job. The one women in the breakfast area was the sweetest but besides that I would say the customer service could be better.
Hotel was nice and clean. Good location for city and easily walkable to everything. Bed was hard as a rock. Like sleep on stone, room was also extremely hot so it was hard to sleep. No coffee options in the room which is a bit disappointing. Gym was OK. It was functional but only two machines and treadmill. Breakfast was tasty and many options. Customer service was lacking though throughout the hotel, from the front desk to the staff around. Just didn’t seem so welcomed and felt like they were annoyed to do their job. The one women in the breakfast area was the sweetest but besides that I would say the customer service could be better.
4
Emily Megan
Feb 25, 2025
·
Stayed 6 nights
Let me preface this by saying I contacted the hotel with my complaints before posting this review but haven't heard back from them. Unfortunately, I felt uncomfortable staying here. More than once, the staff knocked on my door and even entered the room while I had the "do not disturb" sign on the door. The first time it happened, I thought it was an honest mistake. But then it happened again, and my blood ran cold when the staff entered the room while I was in bed trying to nap. I was on vacation and trying to adjust to the 9 hour time difference. I've never experienced this before when the "do not disturb" sign is completely ignored, several days and more than one time in one day. It made me feel like I couldn't relax because someone might knock or enter the room at any moment. One day I came back to the room after going out for breakfast and noticed the closet door opened (I kept it closed) and some sandals were missing. At least it wasn't my passport but yikes. I didn't sleep well at all while I was here.
Let me preface this by saying I contacted the hotel with my complaints before posting this review but haven't heard back from them. Unfortunately, I felt uncomfortable staying here. More than once, the staff knocked on my door and even entered the room while I had the "do not disturb" sign on the door. The first time it happened, I thought it was an honest mistake. But then it happened again, and my blood ran cold when the staff entered the room while I was in bed trying to nap. I was on vacation and trying to adjust to the 9 hour time difference. I've never experienced this before when the "do not disturb" sign is completely ignored, several days and more than one time in one day. It made me feel like I couldn't relax because someone might knock or enter the room at any moment. One day I came back to the room after going out for breakfast and noticed the closet door opened (I kept it closed) and some sandals were missing. At least it wasn't my passport but yikes. I didn't sleep well at all while I was here.
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AI-generated summary based on recent guest reviews
Location
Central, walkable position near the historic center, marina, and seafront, with plenty reachable on foot. A few note a somewhat rundown surrounding area or construction and lack of sea views.
Related guest reviews
8
Marnie
Feb 21, 2023
·
Stayed 3 nights
Great location in historic district.
Great location in historic district.
8
Samantha
May 31, 2025
·
Stayed 3 nights
Good location, away from the hussle & bussle but close enough to walk to the main points of interest.
Good location, away from the hussle & bussle but close enough to walk to the main points of interest.
10
Andrew
May 1, 2025
·
Stayed 5 nights
Nice clean hotel close to main centre with lots of restaurants within 5 minute walk. In a quieter part of town so no traffic or nightlife noise. Rooms were in good condition and comfortable bed. Great breakfast options and staff spoke good English and were very helpful. There is no kettle but plenty of coffee shops close by. Would happily stay there again.
Nice clean hotel close to main centre with lots of restaurants within 5 minute walk. In a quieter part of town so no traffic or nightlife noise. Rooms were in good condition and comfortable bed. Great breakfast options and staff spoke good English and were very helpful. There is no kettle but plenty of coffee shops close by. Would happily stay there again.
10
Philip
May 31, 2025
·
Stayed 3 nights
Staff were great. Room was fantastic. Location very convenient for port, seafront, harbour dining
Staff were great. Room was fantastic. Location very convenient for port, seafront, harbour dining
10
Claas
Nov 17, 2023
·
Stayed 5 nights
Located near to the port & only a short walk to the Via Vittorio Emanuele to start the daily sightseeing through the historic city of Palermo. Nice choice of breakfast each morning & wonderful view from the roof balcony where the breakfast will be served. Double bed rooms by typical italian style & give a plenty of space for two people. Bathroom as well... Clean up every day - great. Grazie mille....
Located near to the port & only a short walk to the Via Vittorio Emanuele to start the daily sightseeing through the historic city of Palermo. Nice choice of breakfast each morning & wonderful view from the roof balcony where the breakfast will be served. Double bed rooms by typical italian style & give a plenty of space for two people. Bathroom as well... Clean up every day - great. Grazie mille....
8
Lotta
Feb 20, 2025
·
Stayed 4 nights
Trevligt hotell i gamla delen av Palermo. Underbar frukostmatsal med utsikt över takåsarna och bergen i bakgrunden. Trevlig personal och rent och fräscht. Nära till centrum av gamla staden men också till hamnen och strandpromenaden.
Trevligt hotell i gamla delen av Palermo. Underbar frukostmatsal med utsikt över takåsarna och bergen i bakgrunden. Trevlig personal och rent och fräscht. Nära till centrum av gamla staden men också till hamnen och strandpromenaden.
10
Marco
Nov 18, 2024
·
Stayed 5 nights
I love this hotel so much I keep coming back. Located in a quiet area near the ocean, this newly rebuilt hotel is clean with a classy modern sophisticated look. The rooms are spacious, some come with swinging doors leading to a balcony. The restaurant serves a tasty breakfast and filling dinner in the evening with excellent professional service. The neighborhood is quiet at night and for the most part, safe. Only a 15 minute walk to the train/bus station and about a 10 minute walk to the center of town.
I love this hotel so much I keep coming back. Located in a quiet area near the ocean, this newly rebuilt hotel is clean with a classy modern sophisticated look. The rooms are spacious, some come with swinging doors leading to a balcony. The restaurant serves a tasty breakfast and filling dinner in the evening with excellent professional service. The neighborhood is quiet at night and for the most part, safe. Only a 15 minute walk to the train/bus station and about a 10 minute walk to the center of town.
10
Ira
May 2, 2025
·
Stayed 4 nights
Value pricing for a terrific hotel - Classic four star plus. Great staff, generous breakfast, and perfect location near Marina and town center.
Value pricing for a terrific hotel - Classic four star plus. Great staff, generous breakfast, and perfect location near Marina and town center.
10
Charles
May 14, 2022
·
Stayed 2 nights
Hotel tres bien situe, dans une rue calme et à 2 min des restaurants, bars et lieus touristiques.
Hotel tres bien situe, dans une rue calme et à 2 min des restaurants, bars et lieus touristiques.
10
Nicole
Aug 22, 2024
·
Stayed 4 nights
Die Lage des Hotels ist ein Traum. Die Hauptstraße ist innerhalb weniger Minuten zu Fuß zu erreichen. Das Hotel und das Zimmer ist sehr sauber gewesen, das Frühstück ausreichend und lecker. Wir würden dieses Hotel auf jedenfall weiterempfehlen!
Die Lage des Hotels ist ein Traum. Die Hauptstraße ist innerhalb weniger Minuten zu Fuß zu erreichen. Das Hotel und das Zimmer ist sehr sauber gewesen, das Frühstück ausreichend und lecker. Wir würden dieses Hotel auf jedenfall weiterempfehlen!
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AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently praised for quality, variety, and rooftop views, and many enjoyed drinks or happy hour on the terrace. A minority found breakfast simple or overly sweet.
Related guest reviews
10
Matthew
Jan 27, 2025
·
Stayed 4 nights
Lovely hotel a little away from the action. Large comfortable room. Staff were super friendly and helpful. Fantastic breakfast on the roof terrace. Construction noise across the road really hampered our stay.
Lovely hotel a little away from the action. Large comfortable room. Staff were super friendly and helpful. Fantastic breakfast on the roof terrace. Construction noise across the road really hampered our stay.
8
Petra Birgit
Mar 15, 2025
·
Stayed 7 nights
Die Lage und die Einrichtung des Hotels waren hervorragend. Sehr stilvoll. Die Auswahl des Frühstücks war uns persönlich zu süßlastig.
Die Lage und die Einrichtung des Hotels waren hervorragend. Sehr stilvoll. Die Auswahl des Frühstücks war uns persönlich zu süßlastig.
10
Greg
Oct 13, 2025
·
Stayed 1 night
The restaurant on the top floor was perfect for evening drinks, offering a great atmosphere and views. Breakfast in the morning had a good selection and got our day off to a great start
The restaurant on the top floor was perfect for evening drinks, offering a great atmosphere and views. Breakfast in the morning had a good selection and got our day off to a great start
8
Natalia
Oct 19, 2024
·
Stayed 2 nights
The location is good. We LOVED happy hour and bartender. Great choices of appetizers and cocktails. Very nice view and peaceful!
The location is good. We LOVED happy hour and bartender. Great choices of appetizers and cocktails. Very nice view and peaceful!
6
Øyvind
Oct 1, 2025
·
Stayed 4 nights
Dårlig frokost. Stort sett Kaker og søtsaker.
Dårlig frokost. Stort sett Kaker og søtsaker.
10
Susan
Oct 23, 2023
·
Stayed 2 nights
Great stay. Very helpful staff. Lovely terrace for breakfast.
Great stay. Very helpful staff. Lovely terrace for breakfast.
10
Michele
Sep 16, 2025
·
Stayed 2 nights
Breakfast was tasty and the service was excellent. It felt like everything was homemade. The beds were comfortable and the air conditioning was great.
Breakfast was tasty and the service was excellent. It felt like everything was homemade. The beds were comfortable and the air conditioning was great.
10
Jodi
Jul 6, 2025
·
Stayed 3 nights
Wonderful hotel close to the historical district. The Spa is a MUST!!! Breakfast was incredible. Gianlucca was a helpful concierge. The local restaurants are fair priced and the limoncello spritz are delightfully refreshing!
Wonderful hotel close to the historical district. The Spa is a MUST!!! Breakfast was incredible. Gianlucca was a helpful concierge. The local restaurants are fair priced and the limoncello spritz are delightfully refreshing!
10
Georges
Feb 18, 2025
·
Stayed 4 nights
This hotel is super convenient. I liked capabilities to pay for parking service, excellent 4th floor restaurant and breakfast buffet. Super easy to see the town and markets.
This hotel is super convenient. I liked capabilities to pay for parking service, excellent 4th floor restaurant and breakfast buffet. Super easy to see the town and markets.
10
Ilir
Jun 14, 2025
·
Stayed 4 nights
Very nice hotel with excellent breakfast buffet. Rooms were spacious and stadf was friendly
Very nice hotel with excellent breakfast buffet. Rooms were spacious and stadf was friendly
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AI-generated summary based on recent guest reviews
10
Robin
Jun 24, 2026
·
Stayed 4 nights
Excellent location with easy access to the historic areas, restaurants and more.
Excellent location with easy access to the historic areas, restaurants and more.
8
patricia
Jun 22, 2026
·
Stayed 2 nights
It was in a helpful part of town.
It was in a helpful part of town.
10
James
Jun 2, 2026
·
Stayed 5 nights
Lovely hotel in a good location. Staff was terrific, good breakfast on the rooftop and the lovely was super comfortable and clean.
Lovely hotel in a good location. Staff was terrific, good breakfast on the rooftop and the lovely was super comfortable and clean.
8
Nese
May 28, 2026
·
Stayed 1 night
The staff could be more friendly.
The staff could be more friendly.
6
Jesper
May 15, 2026
·
Stayed 1 night
Perfect location. Friendly staff. Breakfast was not good. Sorry to say. Seems like it was discount products all the way. Seems way more like a good 3 star hotel, than a 4 star.
Perfect location. Friendly staff. Breakfast was not good. Sorry to say. Seems like it was discount products all the way. Seems way more like a good 3 star hotel, than a 4 star.
FAQs about Hotel Porta Felice & Spa
What type of breakfast is offered and what are the serving hours?
A complimentary self-serve breakfast is served daily from 7 AM to 10 AM, providing a convenient start to the day.
What are the check-in and check-out times?
Check-in is from 2:00 PM until 11:59 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges could apply.
Is there an airport shuttle service available?
A roundtrip airport shuttle is available for a surcharge of EUR 55 per person (one-way) and can be arranged through the hotel.
What accessibility features does the hotel offer?
The hotel provides wheelchair-accessible paths of travel, elevators, and other facilities to accommodate guests with disabilities.
Where is the hotel located in relation to key attractions?
The hotel is situated in the heart of Palermo, within a 15-minute walk of Via Roma and Quattro Canti. It is approximately 3 miles from Palermo Harbour and 6.8 miles from Mondello Beach, making it a convenient base for exploring the city.
What are the hotel's policies for guests staying with children?
Children are welcome at the hotel, and all guests, including children, must be present at check-in and show a government-issued photo ID.
Does the hotel offer extra beds or cribs?
Cribs are available for a fee of EUR 10.00 per day. It is advisable to request cribs in advance to ensure availability.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-25: NO DATA
- 2026-09-26: NO DATA
- 2026-09-27: 266.8541808609009USD
- 2026-09-28: NO DATA
- 2026-09-29: NO DATA
- 2026-09-30: 247.80465573120117USD
- 2026-10-01: NO DATA
- 2026-10-02: 229.43275744171143USD
- 2026-10-03: 229.56282160949706USD
- 2026-10-04: NO DATA
- 2026-10-05: NO DATA
- 2026-10-06: 229.56282160949706USD
- 2026-10-07: NO DATA
- 2026-10-08: NO DATA
- 2026-10-09: 259.59125381469727USD
- 2026-10-10: 231.88659534301758USD
- 2026-10-11: 210.81109006347657USD
- 2026-10-12: 210.74194730529786USD
- 2026-10-13: 231.88659534301758USD
- 2026-10-14: NO DATA
- 2026-10-15: 281.9750311569214USD
- 2026-10-16: NO DATA
- 2026-10-17: 231.88659534301758USD
- 2026-10-18: 231.88659534301758USD
- 2026-10-19: 231.88659534301758USD
- 2026-10-20: NO DATA
- 2026-10-21: 238.99253460845947USD
- 2026-10-22: 231.88659534301758USD
- 2026-10-23: 266.24456699523927USD
- 2026-10-24: 266.24456699523927USD
- 2026-10-25: 249.7362902572632USD
- 2026-10-26: 266.224578515625USD
- 2026-10-27: 245.2791895477295USD
- 2026-10-28: NO DATA
- 2026-10-29: NO DATA
- 2026-10-30: 266.06468805999754USD
- 2026-10-31: 210.81109006347657USD
- 2026-11-01: 181.52038918762207USD
- 2026-11-02: 176.19597965698242USD
- 2026-11-03: 176.19597965698242USD
- 2026-11-04: 176.19597965698242USD
- 2026-11-05: 176.19597965698242USD
- 2026-11-06: 177.78285636291503USD
- 2026-11-07: 179.54170351867677USD
- 2026-11-08: 213.19194394226074USD
- 2026-11-09: NO DATA
- 2026-11-10: NO DATA
- 2026-11-11: NO DATA
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: 176.19597965698242USD
- 2026-11-15: 176.21389976348877USD
- 2026-11-16: 176.19597965698242USD
- 2026-11-17: 159.474USD
- 2026-11-18: 176.19597965698242USD
- 2026-11-19: 176.19597965698242USD
- 2026-11-20: 175.96682477416994USD
- 2026-11-21: 159.474USD
- 2026-11-22: NO DATA
- 2026-11-23: NO DATA
- 2026-11-24: 234.35558972625734USD
- 2026-11-25: 236.6448789871216USD
Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 31 March.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- Airport shuttle fee: EUR 55 per person (one-way)
- Crib (infant bed) fee: EUR 20 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Non-Smoking Rooms
Business Center
Room Service
Dry Cleaning
Housekeeping
Banquet Facilities
General
Room Service
Non-Smoking Rooms
Sauna
Hot Tub / Jacuzzi
Massage
Spa & Wellness Centre
Body Treatments
Facial Treatments
Breakfast in the Room
Snack Bar/Deli
Wheelchair Accessible (Limited)
Internet
Free Wi-Fi
Services
Business Center
Dry Cleaning
Housekeeping
Banquet Facilities
Safe-Deposit Box
Luggage Storage
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Concierge Services
Activities
Terrace
Fitness Center (nearby)