Is parking available at the property?

Limited parking is available on-site. Valet parking is also offered at a fee of NZD 45 per day, which includes in/out privileges.

What are the check-in and check-out times?

Check-in time is at 15:00, and check-out time is at 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the hotel offer?

The property has limited wheelchair accessibility, including features such as step-free entrances and accessible public areas. However, specific details on room accessibility are not provided.

What is the hotel's location in relation to key landmarks?

The hotel is centrally located in Auckland, just steps from Sky Tower and within a 10-minute walk of the New Zealand Maritime Museum. It is approximately 0.5 miles from the Auckland Ferry Terminal and 1.1 miles from Spark Arena.

Does the hotel have a swimming pool?

Yes, the hotel features both an indoor and outdoor swimming pool. The outdoor pool is heated and operational from 6:30 AM to 11:00 PM.

What are the policies for guests staying with children?

Children aged 13 years and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Does the hotel offer extra beds or cribs?

Rollaway beds are available at a fee of NZD 65 per night. Advance request or confirmation may be required for availability.

Rendezvous Heritage Hotel Auckland

What guests think

Across reviews, Rendezvous Heritage Hotel Auckland earns praise for its central location, friendly staff, and generous, apartment-style rooms, while heritage charm is offset by dated areas, occasional maintenance hiccups, and some street noise affecting rooms facing busy roads.

Rooftop pools, sauna, gyms, and a tennis court are frequent highlights, though towels, wayfinding, or lift availability occasionally fall short. Onsite dining is limited, with no bar or hotel-run breakfast, but there are many eateries nearby. Overall, it suits travellers seeking space and amenities over modern polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop pools, sauna, gyms and a tennis court are widely praised; valet parking is available. Some operational gaps crop up, like unclear pool signage, missing towels, lift outages, and a closed or broken spa, and there is no active pool bar.

Related guest reviews

8

trevina

28 Jun 2025

·

Stayed 2 nights

We stayed in the tower. Signage to the pool on 2nd floor is not easy to find. We stayed for 2 nights.we were bought robes and blankets after we checked in. We put a sign on the door to have our room clean whilst we were out the next day but had to call housekeeping as nothing was done. Overall 2 pools, 2 gyms, 2 spas and sauna. Great place to stay

8

Adrian

16 Dec 2024

·

Stayed 1 night

Nice roof top pool & spa but no bar service. Spacious room at a cheaper rate due it being a Sunday. Check in / out was quick at easy. Short walk to the Viduct Harbout.

8

Andrea

9 Jul 2025

·

Stayed 1 night

It’s great value for what you get. It’s centrally located and has great facilities with heated outdoor pool., spa pool, indoor pool and sauna. The rooms are in need of a refresh but were clean and more spacious than other central hotels. The deluxe double had a full kitchen and separated bedroom areas so there was plenty of room for few adults and two teens. Definately recommend.

10

Brendon

23 May 2025

·

Stayed 2 nights

Great facilities and services. Can not comment negatively about anything. Check-in was great, bed was comfy, pool, gym and spa brilliant along with the view.

10

Ian

12 Jan 2026

·

Stayed 1 night

Rooms are great. Rooftop pools, tennis court, courtyard, and gym are all fantastic. Very friendly staff and great location.

8

Erin

26 Mar 2024

·

Stayed 1 night

Very comfy beds and terrific rooftop pool. Staff friendly and efficient. Sadly the second gym and pool are closed, it looks like indefinitely, and no room service available or easy dining options nearby, had to resort to Uber eats.

10

James

17 Dec 2025

·

Stayed 1 night

Loved the facilities. Pool on the roof with a great view. Wish I stayed longer.

2

MARY TAI

2 Jan 2025

·

Stayed 1 night

Terrible service inefficient no room service, one lift working out of three, upon check in waited 20 minutes unmanned reception, then key didn’t work, I had to call for the Bath Robes and Slippers, indoor spa pool broken, no restaurant or bar open no breakfast, no chopping board in full kitchen, stuck on level 3 for nearly 30 minutes at 8.30am and a new Mother had to deliver breast milk to a customer waiting in the Lobby then got locked in the stairs area luckily I heard her, no toilet in the Lobby area, no trolley service when checking out I had to go down get the trolley myself with my husband in the wheelchair, dirty old Balcony and furniture, this hotel is not a 4 star international hotel more likely a 2.2. Extremely disappointed 😢 especially being New Year’s Day given my entire family stayed 4 years ago for Christmas and Boxing Day and service and facilities were great therefore I suggest Expedia revisit this hotel simply not worth $255 for there Tower Executive Suite and I am requesting a full refund as I have always travelled and stayed and booked with Expedia please advise.

8

Susan

17 Feb 2026

·

Stayed 2 nights

Brilliant staff, great pool and comfortable room.

10

Melissa

21 Jun 2025

·

Stayed 1 night

Love the swimming options & sauna

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Cleanliness

Most guests find rooms clean and well serviced. A smaller number report lapses such as musty smells, missed housekeeping, or overlooked items.

Related guest reviews

10

Ashley Te

21 Jan 2025

·

Stayed 3 nights

We enjoyed the overall cleanliness of the room, and the air conditioning. We also enjoyed accessing the gym and pool facilities. The location was convenient and easy to get around Auckland city. The size of the bathroom was great too. We thoroughly enjoyed our experience.

10

LP

9 Feb 2026

·

Stayed 1 night

Always an awesome experience staying at the Heritage. Clean and comfy a quick walk into hub of the city

8

Paul

9 Apr 2025

·

Stayed 1 night

We booked 2 rooms for 1 night. Both rooms decor were a little outdated. But we always put super clean bathrooms and comfortable beds with quality bedding above anything for a short stay. However 1 bathroom had some cleanliness issues that were quite obvious. So that was a little disappointing. But it wouldn't stop us from staying again if it was 1 or 2 nights

8

Robyn

31 Jul 2025

·

Stayed 1 night

Old but clean and comfortable

10

Luke

11 Nov 2025

·

Stayed 2 nights

Fantastic room! Always appreciate how clean the rooms are here, keep up the good work :)

4

Michelle

22 Apr 2025

·

Stayed 1 night

Our room was so dirty, it looked like it hadn't been cleaned...very musty smell, pool were highlight for our children but other than that i would've re book here...moved to another hotel...

10

Kelly

22 Jan 2026

·

Stayed 3 nights

Great staff. Clean and tidy room

10

Shilo

10 Mar 2024

·

Stayed 1 night

Absolute cleanliness to perfection. Wonderfull helpful staff, really friendly kind staff, could not fault the service, unfortunate there is no room service/food or drink offerings or this place would be best hotel in Auckland city easily! Outside the hotel is the sad state of the city, roads, pavements and general care of the area has been let go, sad state Auckland Council should be ashamed.

8

Allira

27 Jun 2025

·

Stayed 1 night

Room was clean, beds were comfortable, shower had good pressure. Would stay again.

4

Julian

24 Nov 2024

·

Stayed 1 night

The staff member at the front desk on Saturday afternoon who checked us in was excellent. She was courteous and went out of her way to properly explain the facilitiea at the hotel. Unfortunately, there was several toe nail clippings on the floor near out bed in a very obvious place. The entertainment options on the TV were hard to figure out and stopped working and you have to have your own streaming accounts. No sky tv. The shower screen was tiny which meant a lot of water ended up on the bathroom floor. The room was spacious but apart from that the hotel was very disappointing. Unlikely to return.

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Rooms

Rooms are large and apartment-like, often with kitchens and washers/dryers, and many find them comfortable. However, decor can be dated, some beds or AC/shower setups disappoint, and street or building noise affects certain rooms.

Related guest reviews

6

Kazue

23 Nov 2025

·

Stayed 3 nights

客室は広々していて掃除も行き届いており、綺麗でした。立地も良いです。夜になると、外で鳴っている音楽の音が大きくて部屋の中まで響く、爆音で走る車のエンジン音が響く、と、防音設備が弱いように感じました。

8

Reece

23 Nov 2025

·

Stayed 3 nights

Apartment was pretty good, could hear lots of noise from the streets below as the only negative. Would definitely stay again and recommend to others

8

Andrea

9 Jul 2025

·

Stayed 1 night

It’s great value for what you get. It’s centrally located and has great facilities with heated outdoor pool., spa pool, indoor pool and sauna. The rooms are in need of a refresh but were clean and more spacious than other central hotels. The deluxe double had a full kitchen and separated bedroom areas so there was plenty of room for few adults and two teens. Definately recommend.

10

Mark

8 Feb 2025

·

Stayed 5 nights

The spa and lap pool was one of the best. The room had a full kitchen and a washer dryer. Couldn’t ask for more.

6

hannah

3 Jan 2025

·

Stayed 2 nights

The bed was dreadful. It was so bouncy and squishy, no support at all. Every movement either my partner or I made the other person could feel meaning we barely slept.

8

Alma

29 Sept 2025

·

Stayed 3 nights

Room looks outdated, lights inside the room were dim and carpet was dark red which makes the room look even darker. The room furnishings were also outdated. Within a 10 minute walk to dining options. Very close to Skycity.

10

Amber

9 Jan 2025

·

Stayed 2 nights

The room was really beautiful and really spacious - get the upgraded rooms if you can! I loved the layout of the bathroom. The only issue (and it is very small) was the air conditioning in the bedroom - I just couldn't figure out how to get it to work. The rooftop pool is fantastic - thoroughly recommend.

8

Margaret

10 Feb 2025

·

Stayed 2 nights

Great location in down Auckland. Helpful l, friendly staff, Liked staying in the “Towers” section, with full kitchen and washer/dryer. On the negative- the hallways were pretty shabby ) tho our room very clean and comfortable.

8

Wendy

25 Mar 2024

·

Stayed 2 nights

We stayed one night in a Tower Room (very very nice!) and two nights in a Hotel Room (nice, but the shower had such low water pressure - on 7th floor - it was difficult to rinse. We appreciated having the small kitchen, and the bed was comfortable. The room was clean. The hotel is located near the harbor and also the Sky Tower, both of which we enjoyed.

8

Michel

30 Jan 2026

·

Stayed 6 nights

Chambre propre,de bonnes dimensions, bien équipée mais le mobilier est un peu vieillot,le personnel sympa

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Service

Staff are frequently described as friendly and helpful, with smooth check-ins and proactive support. Service consistency varies at times, with slow responses, missed requests, or valet/reception delays noted in some stays.

Related guest reviews

8

Sarah

23 Mar 2025

·

Stayed 3 nights

We received a very friendly welcome when we arrived at 1am. Very comfortable room in the Tower wing, although bathroom could do with a refresh. It was very clean, just a bit dated. Housekeeping staff worked to a very high standard and recruiting staff were very helpful. Perfect location for a walk into the central area of the city and the harbour. Stunning view from the balcony was an unexpected bonus!

10

Bridget

21 Dec 2025

·

Stayed 1 night

Great stay, appreciate the upgrade to a larger room. Wonderful staff.

8

Adrian

13 Dec 2024

·

Stayed 1 night

Great check-in experience provide by a Tahitian girl (didn't get her name). She was welcoming and friendly. Very efficient and chatty. Unfortunately, my stay was let down when I was checking out. I call reception to organise my vehicle from valet parking. I got no answer after waiting on phone for 10 minutees, so I hung up. I went down to reception, but no-one there. Used the phone at reception to call the Duty Manager, but again no answer. I looked around for someone, but no-one was around. Called again, got an answer and advised my vehicle would be there in 5 minutes. It took nearly 15 minutes to be brought around to the entrance foyer.

8

Charlotte

1 Apr 2025

·

Stayed 2 nights

I booked a room with a bathtub but was given a shower only. Asked for a vase to be brought to the room as well as pillows they had advertised being available on their pillow menu, but never received and was just left waiting and never received an update that they weren’t bringing or could accommodate. Other than that, it was a nice stay

10

janine

8 Apr 2024

·

Stayed 1 night

The service from staff was the best I have experienced in the hotel industry, they were most helpful and went the extra mile to address our needs, will definitely stay again. The beds are really comfy, very close to central business district, couldn't fault, 5 stars from us

10

Ian

12 Jan 2026

·

Stayed 1 night

Rooms are great. Rooftop pools, tennis court, courtyard, and gym are all fantastic. Very friendly staff and great location.

10

Sharon

19 Jan 2025

·

Stayed 1 night

Front desk staff were amazing. Doreen was helpful, efficient, warm, and so friendly. All the staff were great. Room was tired but okay. The bed and pillows were lumpy and uncomfortable. Rooftop pool was lovely.

2

MARY TAI

2 Jan 2025

·

Stayed 1 night

Terrible service inefficient no room service, one lift working out of three, upon check in waited 20 minutes unmanned reception, then key didn’t work, I had to call for the Bath Robes and Slippers, indoor spa pool broken, no restaurant or bar open no breakfast, no chopping board in full kitchen, stuck on level 3 for nearly 30 minutes at 8.30am and a new Mother had to deliver breast milk to a customer waiting in the Lobby then got locked in the stairs area luckily I heard her, no toilet in the Lobby area, no trolley service when checking out I had to go down get the trolley myself with my husband in the wheelchair, dirty old Balcony and furniture, this hotel is not a 4 star international hotel more likely a 2.2. Extremely disappointed 😢 especially being New Year’s Day given my entire family stayed 4 years ago for Christmas and Boxing Day and service and facilities were great therefore I suggest Expedia revisit this hotel simply not worth $255 for there Tower Executive Suite and I am requesting a full refund as I have always travelled and stayed and booked with Expedia please advise.

10

Howard

13 Dec 2024

·

Stayed 1 night

This is a wonderful hotel, operated by efficient and friendly staff

6

Justina

21 Nov 2025

·

Stayed 7 nights

Unfortunately the room I stayed in had temperature issues and was very cold. Also the unit for temperature was making a lot of noise, I had to complain to be moved. Though thankful to be able to move to a warmer room. Also, then I checked in - I was given my key but not told where the gym or pool where and asked if I wanted any sightseeing information, it was only given when I asked about trips/tour. It’s my first time in Auckland so was a bit disappointed.

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AI-generated summary based on recent guest reviews

Location

Central, walkable base near Sky Tower, harbour and restaurants, with easy access to transport. Some guests find the immediate area less appealing and note street noise or tricky parking/access by car.

Related guest reviews

8

Katherine

21 Jan 2025

·

Stayed 3 nights

The buildings are “tired” and dingy. The suite was clean and comfortable; it had convenient appliances. The surrounding area is “just outside”of shopping and dining options. A bit questionable in the evening.

8

Timothy

26 May 2024

·

Stayed 2 nights

Unfortunately the area in Victoria W. St is a bit dodgy. This distracts from access down to Queen St .Businesses in this area need to consider this in how to revitalize this otherwise the hotel is good value for NZ

8

Michael

22 Jun 2025

·

Stayed 2 nights

Good location but a bit noisy at night

6

Anthony

9 Aug 2024

·

Stayed 1 night

Property is a bit tired and not in a great area currently. Was convenient for the place I was working but not a fan for a getaway or part of a larger trip.

10

Sam

25 Nov 2025

·

Stayed 1 night

Great location with access to local restaurants and view to the bay. Although the floors were dated, the room was great. Staff was nice

8

Jonathan

5 Dec 2024

·

Stayed 5 nights

well located for viaduct area and reasonably priced

10

Alyssa

18 Feb 2025

·

Stayed 2 nights

Great location

8

Alma

29 Sept 2025

·

Stayed 3 nights

Room looks outdated, lights inside the room were dim and carpet was dark red which makes the room look even darker. The room furnishings were also outdated. Within a 10 minute walk to dining options. Very close to Skycity.

8

Alex

3 Jan 2025

·

Stayed 1 night

For an inner city stay this is in a great location - easy walk down the hill to the Viaduct, restaurants, cafes. Also 1 minute walk from the City to Airport Bus Stop

8

Patricia

22 Oct 2025

·

Stayed 2 nights

I really enjoyed my stay at Rendezvous. Great central location, lovely staff, rooftop pool and surrounds were as shown in photos and room was a good size, clean and comfortable. The only negative was the very loud plumbing / pipe sounds one morning otherwise though it was excellent.

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Dining

Onsite options are limited: no hotel-run breakfast, bar, or room service, and the third-party restaurant receives mixed feedback. Many guests instead use nearby cafes and restaurants.

Related guest reviews

8

CYNTHIA

19 Oct 2024

·

Stayed 3 nights

On arrival the tower entrance was closed. We checked in through the main hotel and then had to push our luggage around the interior city block to access the tower. The only restaurant on site was a German Restaurant only opened for dinner during the weekend. When we arrived at 7:45 we were told the only options for the dinner was the buffet which was cold and depleted of the courses. On departure we retrieved a luggage carrier and again had to traverse the interior city block to checkout. Staff service was horrible.

8

Geraint

2 Mar 2025

·

Stayed 1 night

Nice size rooms, clean well laid out. Disappointed there was nowhere in the hotel to get a drink, no lobby bar no pool bar and the only food place closed at 1:30

10

Michael

25 Feb 2024

·

Stayed 1 night

Great location. Indoor lap pool & gym plus outdoor pool and gym. Lots of seating by the pool. Would have been nice to have bar open by pool. But overall our stay was great. Thanks for the wine for my birthday.

8

Zinny

14 Sept 2025

·

Stayed 1 night

Definitely need a Buffett breakfast, that’ll be only let down.

8

Larry

22 Nov 2025

·

Stayed 2 nights

Room was clean. Staff was great. Location was amazing. Food and restaurants were so close. The hotel’s restaurant was closed but many other options literally minutes away. The pool was perfect to wind down at the end of the day. Towels need to be stocked at pool. Otherwise a wonderful stay and great value for the location. We will come back.

10

Leanne Hollinshead

10 Mar 2024

·

Stayed 2 nights

Nice and clean friendly staff only draw back was no resuartant or room service

6

David

18 Feb 2026

·

Stayed 3 nights

Pros. - They gave us an early check in - Rooms in the old building are still full of character with a kitchenette and comfortable lounge area. (Approx 50m2) - Staff were accommodating and very nice Cons - Restaurant is unlicensed Indian that doesn’t belong to to the hotel - No bar!!! - Welcome screen on our room TV for two nights has had someone else’s name as the guest. - It’s been 20 years since this was our company’s “hotel of choice” and is now coming close to needing a revamp.

10

Joanne

19 Mar 2025

·

Stayed 2 nights

Had a wonderful 2-night stay with friends at the Rendezvous Heritage Hotel. The location is very central, no more than 5 minutes from Queen Street and the Sky Tower. It was quiet at night (slightly noisy with beeping cars and sirens during the day), but it quieted down at night. The staff were always available, very friendly and helpful. We ate one night at the German restaurant in the hotel. It was ok, but not amazing, and the one staff member on serving that night seemed quite overwhelmed by herself on the floor. There is an indoor and outdoor pool and gym areas, and they were lovely areas and so well maintained and pleasant to spend time to sit around the outdoor pool. The room was very spacious, with lots of storage and well-stocked with amenities. There was a mini-kitchen in our room which was very useful, and the bathroom was very large and well-sticked. Overall, I thoroughly enjoyed our stay. I would stay again and would recommend!

8

Edwin

4 Mar 2024

·

Stayed 2 nights

The Heritage is a lovely hotel in a great location but the amenities are second rate. The only access to dining in the hotel was a German restaurant call Berlinchen. This was over priced and the staff’s first advice was when they were closing, we arrived there at about 7.00pm and they constantly reminded us when they were closing (9:00pm). They seemed disinterested in providing a service at all

10

sheila

18 Aug 2025

·

Stayed 1 night

Hotel facilities good Not clear if breakfast available

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Su	Mo	Tu	We	Th	Fr	Sa
1 $112	2 $109	3 $120	4 $149	5 $159	6 $215	7 $300
8 $191	9 $126	10 $124	11 $139	12 $134	13 $110	14 $147
15 $112	16 $120	17 $131	18 $164	19 $117	20 $148	21 $150
22 $102	23 $114	24 $148	25 $127	26 $123	27 $165	28 $142
29 $106	30 $112

Rendezvous Heritage Hotel Auckland

About this property

Location

Room options

Heritage Suite

Executive 2 Bedroom Apartment with Balcony

Heritage Guest Room

Heritage Deluxe Room

Studio Room

Heritage Executive Suite

Deluxe 1 Bedroom Apartment with Harbour View

Executive 1 Bedroom Apartment with Balcony

Heritage Family Room

Executive 2 Bedroom Apartment with Balcony & Harbour View

Guest reviews of Rendezvous Heritage Hotel Auckland

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Rendezvous Heritage Hotel Auckland

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $140	22 $109	23 $107	24 $118
25 $98	26 $105	27 $100	28 $106	29 $103	30 $117	31 $128