Hotel Milan CDMX

Facilities are basic: no air conditioning or heating, an on-site restaurant, and Wi‑Fi that can be unreliable. The elevator is small and sometimes faulty, and parking is third‑party/paid rather than hotel‑operated.

Cleanliness feedback is mixed: many guests found rooms very clean, but others reported dirty or stained carpets and bathrooms, occasional bugs, and inconsistent housekeeping/deep cleaning.

Rooms are basic and on the small side, with dated fittings and variable bathroom sizes; several mention thin walls and significant street noise in street‑facing or first‑floor rooms, while interior rooms can be quieter. Comfort is mixed due to hard beds or bulky pillows and the lack of AC (ceiling fans often insufficient), and Wi‑Fi reliability varies.

Service sentiment is mixed: many highlight friendly, helpful staff and attentive bellboys, but others report unhelpful or unresponsive front desk, language barriers, and mishandled issues such as room/key mix‑ups or follow‑up on lost items.

Location is a clear strength: central in Roma Norte, walkable and close to restaurants, bars, and transport; many consider it safe. Street‑facing rooms can get loud late due to nearby venues and traffic.

On-site restaurant and room service are available, but the included continental breakfast is repeatedly described as very limited or poor. Service quality is inconsistent, with some good meals and others marred by slow or inattentive staff.