The Sterling Condesa

The rooms were extremely well kept and the staff was absolutely amazing and extremely helpful! I would definitely stay here again and I highly recommend!

We loved this hotel Located on a quiet street but literally around the corner from restaurants, pharmacy and so much more. The room was large and well-furnished. The bed was comfortable. The bathroom was also very comfortable to use. We loved the rooftop terrace for the continental breakfast. I would DEFINITELY stay here again.

We found a gem! New building and it was very clean.

The place itself was beautiful and very clean but getting in contact with the staff was entry impossible. I messaged them about the wifi not working 3 separate times and got an automated email with no resolution. Also, the night before we checked out they finally decided to drop off the key (we had been manually inputting the code). The worst part is they left it on the door handle WHILE WE WERE GONE. We got home around 9pm from our excursion. Anybody could have made their way into the room and stolen our belongings/passports/cash. Makes no sense why they would leave the key out in the open like that especially the night BEFORE we checked out. We were having a hard time figuring out how to use the key fob and the door wouldnt open with the code we had been using the whole time. In a panic, I had tried calling the number provided for assistance and they were all either disconnected or just hung up. Thankfully our neighbor had going the same trauma and showed us how it use it. The place was nice and centrally located but wouldnt stay again because of the poor management.

Great responsive admins that will help with anything needed. Some of the best design and artwork I have seen in a while in a temp stay, it stood out. Easy access and nice location.