Is parking available at the property?

Free self-parking is available on-site, but it is limited.

What type of breakfast is offered?

Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee, approximately NZD 35 to 50 for adults and children.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM until 10:00 PM, and check-out is at 10:00 AM. Early check-in is available for a fee of NZD 45, subject to availability, and late check-out is also available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property has limited wheelchair accessibility, including designated areas and facilities. It is advisable to contact the property for specific arrangements.

Where is the property located in relation to key landmarks?

The hotel is located next to a golf course and within a 10-minute walk of Paihia Wharf and Paihia Beach. It is 1.2 miles from the Waitangi Treaty Grounds and 1.8 miles from Waitangi Golf Club.

Does the property have a swimming pool?

Yes, there are 6 outdoor swimming pools available for guests to enjoy.

Are children allowed at the property?

Children are welcome, and one child aged 14 years or younger can stay free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of NZD 30 per night, and rollaway beds can be provided for a fee of NZD 40 per night. Advance request is required for both options.

Paihia Beach Resort & Spa Hotel, New Zealand

Average nightly price at Paihia Beach Resort & Spa Hotel by month, last 12 months (USD)
Month	Average price
January	US$284
February	US$305
March	US$242
April	US$155
May	US$114
June	US$109
July	US$119
August	US$133
September	US$130
October	US$159
November	US$177
December	US$209

What guests think

At Paihia Beach Resort & Spa Hotel, travellers praise the beachfront location and friendly staff, with guests enjoying spacious rooms and bay views, but notes mention dated bathrooms and facilities, limited parking, and inconsistent maintenance or pool and spa issues.

Pools and hot pools are a highlight when working, though several guests reported broken jets, tired areas, or limited service. The on-site dining earns praise for breakfast and tasty meals, but menus can be limited and meal availability varies. Expect great views and convenience, with some aging elements and operational quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pools and hot pools are popular, but several reviews note broken jets, tired areas, and limited poolside service or seating. Parking and access are recurring issues with very limited spaces, an awkward driveway, and unclear signage.

Related guest reviews

8

Frederico

27 Dec 2024

·

Stayed 2 nights

Unique property but pool had no service and was not the best cleaning. Also some of the hot pools where not working good

10

Tony

26 Nov 2024

·

Stayed 1 night

A great outdoor area with 6 excellent pools.

10

Lee

13 Oct 2024

·

Stayed 4 nights

Loved staying here. Lovely room and balcony. The pool was clean and the hot pools were a great addition on cooler afternoons. Would have liked more dinning options to choose from but the food was delicious both for breakfast and evening meal.

8

Shalvin

12 Sept 2023

·

Stayed 2 nights

Great Views and Facilities, Limited parking based on first come first serve basis

8

Kathleen

30 Mar 2024

·

Stayed 1 night

Parking difficult.

10

jeannie

20 Nov 2025

·

Stayed 1 night

Hot tub pool very nice

10

Marilynn

18 Nov 2023

·

Stayed 2 nights

The room and balcony overlooking Bay of Islands were gorgeous. A full kitchen and cooking facilities was a pleasant surprise. Only problem was jets not working in any of the hot pools but the pools themselves were lovely.

10

David

26 Dec 2024

·

Stayed 2 nights

Nice property with a pool and it overlooks the ocean

6

Diane

20 Nov 2023

·

Stayed 2 nights

Resort is a little tired and could do with a refresh. Location is good although a little walk to the township and if the weather is not so good a 2 min drive. The drive way is really awkward and hit and miss for parking!

8

Nathan

26 Oct 2022

·

Stayed 1 night

The Photos and proclamation of a 5 star Resort gave reason for high expectations. Although years have seem to taken its toll, and this hotel is not in prime condition. Every spa along the pool side is non-functional/controls broken, tiles chipped, dirty. We didn't end up using them despite it being the primary reason for electing this hotel. The outside of the building needs a repaint, but the interior doesn't fair any better and numerous scratches marks, damage has shown years of neglect that have not been remedied. Many outdated nineties era fixtures are due for replacement (and not just for rusty/damage/appearance sake). Its a shame as this hotel has huge potential to be the best in Bay of Islands

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Cleanliness

Many guests found rooms clean and tidy, but housekeeping and upkeep are inconsistent. Reports include mould, odours, and worn or dirty areas.

Related guest reviews

6

SHIREEN

3 Jun 2024

·

Stayed 3 nights

The hotel is located close to the township which was good. However it is very dated and desperately in need of renovation. The bathroom wasn’t very clean. There were cob webs and ants everywhere and mould in the grout. The service was average, and the food was ok.

6

Hilary

12 Jan 2024

·

Stayed 4 nights

The view from our room was amazing and the pool area was fantastic. However, the whole resort needs some TLC - quite a few areas needed painting or high pressuring. The room fit out seemed quite dated too and in need of modernising. It didn't seem like a 5 star property, though maybe was when it was first built. Overall done good bones but needs investment to bring it back up to scratch.

10

Damian

7 Jul 2024

·

Stayed 2 nights

Great stay. Comfy, warm and quiet. Rooms are well used but still very tidy. Will stay again in the future

4

Melanie

2 Mar 2025

·

Stayed 1 night

I don’t know what was worse—the argument at check-in over the bed configuration (with no option to select it online at booking), being told there were no staff available to change it (until later, which would’ve been absolutely fine if they’d just said that upfront), OR the state of the room itself. It was dirty and tired—mismatched old fittings and tiles, hairs in the bathroom, grime and mould in the shower, broken and water-damaged kitchen cupboards that wouldn’t close, and floors and rugs that clearly hadn’t been vacuumed properly. The couch was broken (I can understand how this could be missed), and the icebox didn’t work. Then, at 6 AM, City Care woke everyone up leaf-blowing sand off the road—not the hotel’s fault, but the final straw. For what’s meant to be a top-quality hotel, this was really disappointing. I paid around $500 per night or just under (some rooms were listed at $800), and it wasn’t worth it. The next night, I stayed in a $240-per-night hotel that had two queen beds in a clean, modern room instead of two tiny singles. There’s also very limited parking, so lugging heavy bags was a hassle. The pool and outdoor area are stunning, and the views are beautiful, you can hear the waves crashing on the beach at night and I think the location is quite good but that’s about where the positives end. We skipped the restaurant after reading reviews, the menu is very limited for breakfast and dinner anyway. Wouldn’t stay again, especially for that price.

10

David

19 Apr 2024

·

Stayed 1 night

Beautiful location with great views of bay of islands. Room nicer than expected with dishes etc. All of the staff were friendly and helpful. Clean and very nice.

8

Tracy

5 Feb 2026

·

Stayed 2 nights

The room was very clean with an amazing ocean view. There is a nice little sitting area as well as a spacious patio. The bed was very comfortable. Great care has been taken to make sure that noise is a minimum so you can rest assure that you will sleep well. The bathrooms are a bit dated and could use a renovation.

4

Darren

21 Nov 2025

·

Stayed 2 nights

Pros: * Good location * Kind and helpful staff * Clean sheets * Beautiful view Cons: * The property needs a good polish (dirty walls, peeling bathroom doors and kitchenette, smelly lift, etc) * Lumpy pillows * Sagged mattress * Some towels were not dried completely leading to bad smell

8

Adele

23 Sept 2025

·

Stayed 1 night

The room was very comfortable and clean stunnng view staff were friendly

6

Barbara

4 Dec 2023

·

Stayed 2 nights

Our room needed updating and better cleaning. We had breakfast at the hotel and the food and service was excellent.

10

Shanna

3 Jun 2025

·

Stayed 2 nights

Great location, and views. Very comfy bed and clean, highly recommend

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Rooms

Rooms are generally spacious and comfortable, often with balconies, kitchens, and excellent bay views. However, bathrooms and decor are frequently described as dated and due for refurbishment.

Related guest reviews

10

Murray

20 Jan 2024

·

Stayed 3 nights

What we thought was going to be a hotel room turned out to be a small apartment. Great surprise. Even better, it’s right across the street from a nice beach.

10

Christine

4 Apr 2025

·

Stayed 1 night

Loved the size of the room. Great staff and great location

6

Hilary

12 Jan 2024

·

Stayed 4 nights

The view from our room was amazing and the pool area was fantastic. However, the whole resort needs some TLC - quite a few areas needed painting or high pressuring. The room fit out seemed quite dated too and in need of modernising. It didn't seem like a 5 star property, though maybe was when it was first built. Overall done good bones but needs investment to bring it back up to scratch.

10

PETER

23 Apr 2025

·

Stayed 3 nights

Great views well located , lovely rooms , good experience

8

Tracy

5 Feb 2026

·

Stayed 2 nights

The room was very clean with an amazing ocean view. There is a nice little sitting area as well as a spacious patio. The bed was very comfortable. Great care has been taken to make sure that noise is a minimum so you can rest assure that you will sleep well. The bathrooms are a bit dated and could use a renovation.

8

Mark

1 Oct 2025

·

Stayed 2 nights

Good option close to town. Good room other than bathroom which badly needs update. Had one meal at restaurant which was understaffed-server had to take orders, cashier, AND deliver room service! We waited one hour for food despite empty tables. One minor annoyance was cleaning staff ignoring “do not disturb” sign left on door. They came in while we were out.

8

Ann

14 Jun 2023

·

Stayed 2 nights

We managed to grab a 2 night special for $294.00 so felt the price was great. Liked the 4th floor room very big and fantastic balcony looking to the sea. Free wi fi lots of sky channels and the option to chromecast to the tv from your screening device. Staff friendly

10

Nano

3 Mar 2025

·

Stayed 1 night

Large well equiped studio room. Great ocean views. Comfortable bed. Pool area was great for socializing.

8

APHRODITE

18 Jun 2024

·

Stayed 2 nights

very spacious and comfortable apartment with all the amenities required for extended stay. friendly and welcoming staff.

10

Matthew

14 Oct 2022

·

Stayed 3 nights

The suite was spacious and super clean. Beautiful terrace with views over the bay and the sound of the waves lapping on the beach opposite. Private yet light and spacious.

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Service

Staff are frequently praised as friendly and helpful. Some experienced lapses such as understaffed dining, ignored 'do not disturb' signs, slow follow up on requests, or rigid late checkout policies.

Related guest reviews

10

Rachel

21 Feb 2026

·

Stayed 2 nights

Very friendly, helpful staff. Great facilities- in room dishwasher and laundry on the same floor was amazing.

10

Adam

20 Oct 2024

·

Stayed 2 nights

Really nice, would definitely stay again. Only reason wasn't full stars across the board was there wasn't any towels in our room, but they soon provided us with some when we brought it to their attention

10

Bridget

29 Aug 2023

·

Stayed 2 nights

Awesome views, excellent staff who were polite and very professional. Really enjoyed the restaurant. Very welcoming and comfortable amenities.

10

Terry

23 Nov 2025

·

Stayed 3 nights

Well positioned to enjoy all the features local area. Great view from level 2 of water and islands. Spa jets not working but staff very friendly and helpful.

8

Robert

16 Jan 2025

·

Stayed 2 nights

The property was well located opposite the beach with a great outlook from our 3rd floor room. The staff were attentive and friendly. The room was well appointed and clean but could do with some refurbishing. Overall a good experience.

6

Nicholas

28 Feb 2024

·

Stayed 3 nights

Nice suite on floor 3, balcony, kitchen and dining area with separate rear bedroom and bathroom overlooking the Bay of Islands, beach (other side of road) and pools of spa complex & Glasshouse Restaurant. Appx 15 mins walk from Paihia town centre. Overall the suite was to a good standard and with really nice views. Annoyingly our bath had no plug and despite several requests and promises by reception none ever appeared. The can opener in our kitchen was broken and again notified reception with no result. The pool area is tired, the hot tubs were hot but no jacuzzi function as all seemed broken plus peeling paint. The spa itself was really nice and staff very helpful. Access to the hotel reception by car is appalling via a vacant adjoining lot with no signage and jagged bits of metal marking the route. This seems to be the result of a dispute between adjoining owners and the hotel! The undercroft parking is very limited but fortunately there are external spaces in an adjacent residential road. The hotel common parts are completely unsecured with public access from an open side entrance from a residential road, although door locks on individual rooms are substantial. New Zealand is as a safe place but….we have never seen this before. In need of some management attention and sorting out!

8

Raymond

24 Jun 2024

·

Stayed 5 nights

The property is well located with a nice view of the water. The unit was fairly quiet. They have spas and a pool, but no robes to where to the pool. Given the cooler temperature and the hope that people don't walk around in swimming trunks, it would be nice the a "Spa Resort" to provide robes. We stayed for 5 nights and were disappointed when they wanted to charge at additional $45 for checking out at 11 instead of 10. NZ is the only place we seen that has regular check-out at 10, but most places allow 11am if you ask nicely. This place did not. Other than this, the staff were very kind and helpful with advice about the services at the resort. We would likely not stay here again if we are in the area.

8

Mark

1 Oct 2025

·

Stayed 2 nights

Good option close to town. Good room other than bathroom which badly needs update. Had one meal at restaurant which was understaffed-server had to take orders, cashier, AND deliver room service! We waited one hour for food despite empty tables. One minor annoyance was cleaning staff ignoring “do not disturb” sign left on door. They came in while we were out.

8

Peter J

3 Dec 2023

·

Stayed 6 nights

Great service from the inside staff - friendly and helpful. Room cleanliness etc is great. But it's been a long time since the 'resort' looked as good as it does in the photos - which is what we bought. The owners need to spend money - the facilities are tired.

8

Michael

24 Jul 2024

·

Stayed 2 nights

Good position nice outlook..construction going on next door. Will need some upgrading in time showing a bit of wear and tear. Staff were attentive and welcoming.

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Location

Beachfront and an easy walk to Paihia's shops, pier, and attractions, with wide bay views from many units. A convenient base for exploring without a car.

Related guest reviews

8

Bridget

19 Apr 2024

·

Stayed 2 nights

Lovely views overlooking the water. Some fixtures are looking in need of a sand and paint before they get too scruffy. Would recommend and would stay again. Nice walk to restaurants, wharves etc.

10

G Jeffrey

14 Jul 2023

·

Stayed 2 nights

15 minute walk to the historic Waitangi treaty grounds. 7 minute walk to the pier and to the town area. Good on premise restaurant, The GlassHouse. Beautiful sunrise view from rooms.

10

Debbie

28 Sept 2025

·

Stayed 2 nights

This was a relaxing and beautiful place to stay. Such an excellent location, easy to walk to the village. Lovely views and facilities, will stay again!

10

Cynthia

3 Mar 2024

·

Stayed 2 nights

Great view from balcony. Walk to everything.

10

Terry

23 Nov 2025

·

Stayed 3 nights

Well positioned to enjoy all the features local area. Great view from level 2 of water and islands. Spa jets not working but staff very friendly and helpful.

8

Robert

16 Jan 2025

·

Stayed 2 nights

The property was well located opposite the beach with a great outlook from our 3rd floor room. The staff were attentive and friendly. The room was well appointed and clean but could do with some refurbishing. Overall a good experience.

10

Chris

20 Jun 2024

·

Stayed 2 nights

Very nice waterfront studio with great view. Overlooks the bay & Waitanga Treaty Grounds. Less than a half a mile to the ferry and main shopping area & restaurants.

10

Roslyn

18 Jul 2024

·

Stayed 3 nights

Beautiful spot and very comfortable room. Close to supermarket and tourist attractions. Didn’t seem to have seperate bins for recycling

8

Ra-ees

8 Nov 2024

·

Stayed 2 nights

Great spot that’s close to the town centre.

10

Mitchell

19 Feb 2023

·

Stayed 2 nights

The convenience of the location, and proximity to restaurants and and entertainment. Great staff and view. Didn’t like the parking garage if you need to leave early in the morning the gate was locked and no attendant. Other than that it was perfect 👍

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Dining

Breakfast is widely praised, and several guests enjoyed tasty meals at the on-site restaurant. Menus are often limited, and some reported closures, understaffing, or long waits.

Related guest reviews

10

G Jeffrey

14 Jul 2023

·

Stayed 2 nights

15 minute walk to the historic Waitangi treaty grounds. 7 minute walk to the pier and to the town area. Good on premise restaurant, The GlassHouse. Beautiful sunrise view from rooms.

10

Diana

18 Jan 2025

·

Stayed 2 nights

Enjoyed our stay here. Spacious studio with good services. Liked the balcony and the view to the bay. Ate in the restaurant twice, menu limited but the food was good and decent wine list.

10

Lee

13 Oct 2024

·

Stayed 4 nights

Loved staying here. Lovely room and balcony. The pool was clean and the hot pools were a great addition on cooler afternoons. Would have liked more dinning options to choose from but the food was delicious both for breakfast and evening meal.

8

arcus

31 Aug 2023

·

Stayed 1 night

The breakfast was amazing

10

Carol

6 Aug 2023

·

Stayed 2 nights

Great stay, lovely resort to stay at, amazing view. Very clean and well presented.Great breakfast. Would highly recommend staying here

6

Larry

23 Nov 2023

·

Stayed 1 night

Unit clean and tidy they advertised restaurant but on arrival was informed restaurant shut for lunch and dinner but open for breakfast other than that all good

10

Warwick

11 Jul 2025

·

Stayed 4 nights

Hot pools very good and also excellent location meant our car was unsed during our stay. The menu choice was notvas good as previusly.Al so lack of bar snack menu. A negative was the fee for using a visa debt card!

8

Mark

1 Oct 2025

·

Stayed 2 nights

Good option close to town. Good room other than bathroom which badly needs update. Had one meal at restaurant which was understaffed-server had to take orders, cashier, AND deliver room service! We waited one hour for food despite empty tables. One minor annoyance was cleaning staff ignoring “do not disturb” sign left on door. They came in while we were out.

6

Barbara

4 Dec 2023

·

Stayed 2 nights

Our room needed updating and better cleaning. We had breakfast at the hotel and the food and service was excellent.

10

Riasat

9 Jan 2024

·

Stayed 1 night

Highly Recommended Beautiful view and Stay One of the best place to stay in paihia Food is amazing Pools perfect

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $170	2 $189	3 $176	4 $182	5 $179	6	7 $278
8 $182	9 $201	10 $199	11 $253	12 $173	13 $206	14 $281
15 $169	16 $259	17 $243	18 $196	19 $227	20 $250	21 $289
22 $356	23 $291	24 $300	25 $200	26	27 $231	28 $266
29 $200	30 $220

Paihia Beach Resort & Spa Hotel

Prices for Paihia Beach Resort & Spa Hotel

Monthly average prices

About this property

Location

Room options

Executive Apartment, 2 Bedrooms, Ocean View (First Floor)

Spa Studio, Ocean View (Fourth Floor)

Standard Apartment, 2 Bedrooms, Ocean View (First Floor)

Superior Studio, Ocean View (Second Floor)

Poolside Studio, Ocean View (First Floor)

Superior Suite, Ocean View (Third Floor)

Guest reviews of Paihia Beach Resort & Spa Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Paihia Beach Resort & Spa Hotel

Prices for upcoming dates

Business details

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $140	23 $169	24 $219
25 $189	26 $129	27 $166	28 $175	29 $152	30 $166	31 $183