Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive
$400
/ night
Avg. for September
Select dates to see prices and availability
$400
/ night
Avg. for September
Monthly average prices
Nightly prices at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive average $329 in August, the cheapest month, and $753 in January, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $753 |
| February | $750 |
| May | $564 |
| June | $423 |
| July | $424 |
| August | $329 |
| September | $400 |
| October | $490 |
| November | $584 |
| December | $637 |
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Sep · $400
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Most expensive: January (~$753)
Cheapest: August (~$329)
About this property
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools and a health club. Additional features at this property include complimentary wireless i...
Amenities
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools and a health club. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Business amenities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Puerto Morelos? This property has facilities measuring 1400 square feet (130 square meters), including conference space. Free valet parking is available onsite.
Dining
Enjoy Mexican cuisine at K’UHUL, one of the property's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.
Rooms
Make yourself at home in one of the 90 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, designer toiletries, and hair dryers.
Location
With a stay at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive in Puerto Morelos, you'll be 7 mi (11.3 km) from Puerto Morelos Beach and 7.9 mi (12.6 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This all-inclusive property is 8.2 mi (13.1 km) from Puerto Morelos Town Square and 8.4 mi (13.5 km) from Ojo de Agua Beach.
What's nearby
Arrecife de Puerto Morelos National Park(0.1 miles)
Petempich Bay(2 miles)
Puerto Morelos Beach(7 miles)
Jungle Spa(7.2 miles)
Monumento Ruta de los Cenotes(7.3 miles)
Dr. Alfredo Barrera Marin Botanical Garden(7.5 miles)
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park(7.9 miles)
Sanctuary of Hope and Time Capsule(7.9 miles)
Puerto Morelos Town Square(8.2 miles)
San Jose Catholic Parish(8.2 miles)
Faro Inclinado(8.2 miles)
Puerto Morelos Artists’ Cooperative(8.3 miles)
Ojo de Agua Beach(8.4 miles)
Grand Outlet Riviera Maya(8.4 miles)
Xoximilco(9 miles)
Cancun Intl. Airport (CUN)(13.1 miles)
Cozumel Intl. Airport (CZM)(46.5 miles)
Parking
Restaurant
Swimming pool
Room Service
Valet Parking
Tour Desk
Location
Carretera Chetumal Cancun Km 328, Puerto Morelos, Quintana Roo, Mexico
Arrecife de Puerto Morelos National Park (0.1 miles)
Petempich Bay (2 miles)
Puerto Morelos Beach (7 miles)
Jungle Spa (7.2 miles)
Monumento Ruta de los Cenotes (7.3 miles)
Dr. Alfredo Barrera Marin Botanical Garden (7.5 miles)
Room options
6
Luxury Suite Ocean Front King with Private Pool & Outdoor Shower Diamond Club
Room details
1 King Bed
Sleeps 2
1130 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Separate Bathtub and ShowerPlunge Pool
6
Master Suite Ocean Front King
Room details
1 King Bed
Sleeps 2
1130 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Separate Bathtub and Shower
8
Master Suite Ocean Front Two Queen
Room details
2 Queen Beds
Sleeps 4
1130 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Separate Living Room
8
Chairman One Bedroom Luxury Suite Ocean Front Private Pool & Outdoor Shower
Room details
1 King Bed
Sleeps 2
1625 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Separate Living RoomPlunge Pool
6
Master Suite Ocean Front Private Pool Two Queen
Room details
2 Queen Beds
Sleeps 4
1237 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Separate Bathtub and ShowerPlunge Pool
5
Master Suite Ocean Front Private Pool King
Room details
1 King Bed
Sleeps 2
1237 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Separate Bathtub and ShowerPlunge Pool
8
Chairman Three Bedroom Suite Ocean Front Infinity Private Pool Outdoor Shower
Room details
3× King Beds
Sleeps 6
4486 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Separate Bathtub and ShowerPlunge Pool
6
Chairman Two Bedroom Suite Ocean Front Infinity & Private Pool Outdoor Shower
Room details
2 King Beds
Sleeps 6
4267 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Separate Bathtub and ShowerPlunge Pool
5
Chairman Two Bedroom Ocean Front Suite Four Terraces Private Outdoor Shower
Room details
2 King Beds
Sleeps 4
2023 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Separate Bathtub and ShowerPlunge Pool
5
Master Suite Ocean Front Private Pool King Diamond Club
Room details
1 King Bed
Sleeps 2
1237 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Separate Bathtub and ShowerPlunge Pool
9
Master Presidential Suite Ocean Front Private Pool Two Bedroom Diamond Club
Room details
2 King Beds
Sleeps 4
3122 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Separate Bathtub and ShowerPlunge Pool
7
Master Suite Ocean Front Two Bedroom Diamond Club
Room details
2 King Beds
Sleeps 4
1506 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Separate Bathtub and Shower
6
Presidential Suite Ocean Front Two Bedroom Private Pool Diamond Club
Room details
2 King Beds
Sleeps 4
1829 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Separate Bathtub and Shower
5
Master Luxury Suite Ocean Front Private Pool & Outdoor Shower Diamond Club
Room details
1 King Bed
Sleeps 2
1238 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Separate Living RoomPlunge Pool
Guest reviews
8.7
Fabulous
Based on 137 verified reviews
Who stays here?
Business
2%
Couple
78%
Family
9%
Group
7%
Solo
1%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews of Paraiso de la Bonita, a Luxury Collection Resort, Riviera Maya, Adult All-Inclusive, guests consistently praise the serene, boutique setting, spacious oceanfront suites, and especially the warm, highly attentive staff that delivers personalized, memorable service.
Read moreWas this helpful?
What guests think
Across recent reviews of Paraiso de la Bonita, a Luxury Collection Resort, Riviera Maya, Adult All-Inclusive, guests consistently praise the serene, boutique setting, spacious oceanfront suites, and especially the warm, highly attentive staff that delivers personalized, memorable service.
Food is widely regarded as high quality a la carte, though restaurant choice is limited and waits can be long at times. Facilities center on tranquil pools, spa treatments, and activities, but some stays met renovations, a basic gym, and little entertainment. The secluded location brings a bumpy access road, and beach use is often reduced by sargassum and occasional odor. Expect a peaceful, service-led stay focused on relaxation over nightlife.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Guests enjoy calm pools, spa services, private plunge pools, and activities like tastings and classes. Several report periods of renovation, a basic gym, minimal entertainment, and beach facilities limited or unusable when sargassum is present.
Related guest reviews
10
Lanette
Oct 19, 2023
·
Stayed 4 nights
Beautiful resort. It’s small, but mighty. The service is top notch. If you are looking for a peaceful and relaxing time. This is the place. Zoetrys focus is wellness and peace. We did not enjoy the beach area but love laying out at the pool. We took the sandbar catamaran tour to get some time in the clear water. Highly recommend the sushi bar and hydro therapy. When and if you sit down with someone to discuss all that zoetry offers you will be addressed with an opportunity to attend a sales pitch for something similar to a time share, but “not like a time share” we were informed. We declined and they are respectful of that. So we appreciated that, as even being approached about it was a surprise to us. But my family and I would go back to zoetry.
Beautiful resort. It’s small, but mighty. The service is top notch. If you are looking for a peaceful and relaxing time. This is the place. Zoetrys focus is wellness and peace. We did not enjoy the beach area but love laying out at the pool. We took the sandbar catamaran tour to get some time in the clear water. Highly recommend the sushi bar and hydro therapy. When and if you sit down with someone to discuss all that zoetry offers you will be addressed with an opportunity to attend a sales pitch for something similar to a time share, but “not like a time share” we were informed. We declined and they are respectful of that. So we appreciated that, as even being approached about it was a surprise to us. But my family and I would go back to zoetry.
10
Kristina
Sep 4, 2023
·
Stayed 2 nights
Resort was very safe, and security measures were followed strictly. We were treated like royalty from the moment we arrived. This is a very peaceful, relaxing resort you would come to unwind and enjoy the quiet. If you want lots of noise, activity, nightlife, this isn't for you. If you're traveling with kids, this wouldn't be the best choice out there. Food was very good, and no matter where we were we always had a drink in our hand. Staff was incredible, spa was a great experience. They really made sure you were enjoying every minute, and we were. I'd highly recommend.
Resort was very safe, and security measures were followed strictly. We were treated like royalty from the moment we arrived. This is a very peaceful, relaxing resort you would come to unwind and enjoy the quiet. If you want lots of noise, activity, nightlife, this isn't for you. If you're traveling with kids, this wouldn't be the best choice out there. Food was very good, and no matter where we were we always had a drink in our hand. Staff was incredible, spa was a great experience. They really made sure you were enjoying every minute, and we were. I'd highly recommend.
6
Marjan
Dec 1, 2025
·
Stayed 3 nights
The staff was kind and the hotel room was very comfortable. Unfortunately the advertisement as per hotels.com of 2 pools, beach service and a functional spa were false. There was one pool with the other under construction, no full spa experience and no beach service. The beach was small but there were areas on the lush property that if promoted, the guests could have experienced this. More construction of other bar areas was also being done during the day. The property perhaps should have stayed closed while these modifications and improvements were being made. We had a three night stay, but after the first night we left for another resort.
The staff was kind and the hotel room was very comfortable. Unfortunately the advertisement as per hotels.com of 2 pools, beach service and a functional spa were false. There was one pool with the other under construction, no full spa experience and no beach service. The beach was small but there were areas on the lush property that if promoted, the guests could have experienced this. More construction of other bar areas was also being done during the day. The property perhaps should have stayed closed while these modifications and improvements were being made. We had a three night stay, but after the first night we left for another resort.
10
Kizuku
Jul 26, 2022
·
Stayed 2 nights
バケーションに利用しました。カンクンホテルゾーンとは一味違う、リビエラマヤの閑静なエリアのリゾートです。敷地内にはイグアナやハナグマ、野鳥が住んでいて、自然の中で非日常感を味わえます。 すべてのスタッフがフレンドリーかつ丁寧で、設備の手入れも行き届いており、素晴らしいホスピタリティを感じられました。 ビーチは少し藻が多く利用していませんが、淡水・海水の両方のプールを楽しむことができました。料理や飲み物も満足できる内容です。日毎にオープンしているレストランが違うため、飽きずに楽しめました。 ぜひまた訪れたいと思います。
バケーションに利用しました。カンクンホテルゾーンとは一味違う、リビエラマヤの閑静なエリアのリゾートです。敷地内にはイグアナやハナグマ、野鳥が住んでいて、自然の中で非日常感を味わえます。 すべてのスタッフがフレンドリーかつ丁寧で、設備の手入れも行き届いており、素晴らしいホスピタリティを感じられました。 ビーチは少し藻が多く利用していませんが、淡水・海水の両方のプールを楽しむことができました。料理や飲み物も満足できる内容です。日毎にオープンしているレストランが違うため、飽きずに楽しめました。 ぜひまた訪れたいと思います。
10
Ashlyn
Sep 16, 2025
·
Stayed 5 nights
We picked this place for our honeymoon and the experience was absolutely flawless from the moment we got there until the second we left. Brandon somehow made every meal feel like a celebration. Raoul anticipated our needs before we knew we had them. Moises gave us an arrival tour that actually helped instead of just pointing at stuff. Jose elevated poolside service into an art form. Javier cooks like he trained at Le Bernardin and decided to dedicate his life to making honeymooners lose their minds over food (even the oatmeal was somehow transcendent). Osvaldo is a bartending wizard; his tequila tasting session became a fascinating deep dive into agave regions and family distilleries that had us taking notes. The incredible Juanjo introduced us to Mexican wines that completely changed our assumptions about what's possible south of the border. Mauricio is straight up the GOAT of hospitality; from morning yoga to fascinating conversations (in three languages) about everything from meditation to local history. He embodies that rare combination of deep knowledge and genuine warmth that makes you feel like you're in the presence of someone who has figured out how to live well and help others do the same. Cesar kept us connected to everything happening through perfectly timed texts about classes and activities. The rooms made us feel like royalty. Seriously, don't miss this spot. The whole experience was so good we're already planning our return.
We picked this place for our honeymoon and the experience was absolutely flawless from the moment we got there until the second we left. Brandon somehow made every meal feel like a celebration. Raoul anticipated our needs before we knew we had them. Moises gave us an arrival tour that actually helped instead of just pointing at stuff. Jose elevated poolside service into an art form. Javier cooks like he trained at Le Bernardin and decided to dedicate his life to making honeymooners lose their minds over food (even the oatmeal was somehow transcendent). Osvaldo is a bartending wizard; his tequila tasting session became a fascinating deep dive into agave regions and family distilleries that had us taking notes. The incredible Juanjo introduced us to Mexican wines that completely changed our assumptions about what's possible south of the border. Mauricio is straight up the GOAT of hospitality; from morning yoga to fascinating conversations (in three languages) about everything from meditation to local history. He embodies that rare combination of deep knowledge and genuine warmth that makes you feel like you're in the presence of someone who has figured out how to live well and help others do the same. Cesar kept us connected to everything happening through perfectly timed texts about classes and activities. The rooms made us feel like royalty. Seriously, don't miss this spot. The whole experience was so good we're already planning our return.
8
Lisa
Nov 21, 2025
·
Stayed 5 nights
Just a 25-minute drive from Cancun Airport, this tranquil resort offers the perfect escape to relax and recharge. Our room boasted a private plunge pool, and at night, the soothing sound of waves lulled us to sleep. As an all-inclusive haven, it served up exquisite made-to-order gourmet dishes, and the food and drinks were simply exceptional. Although sargassum kept us from enjoying the beach, the resort’s abundant poolside beds meant we could relax in the sun anytime. I loved that they offered free activities like painting, cooking classes, and wine tasting, adding fun to every day. From the moment we arrived, the staff’s attentive service made us feel truly cared for, especially the personalized butler service that elevated our experience. Celebrating my birthday was made extra special when the restaurant manager and chef collaborated to prepare a fantastic meal and a birthday cake. Every staff member greeted us with genuine respect, and General Manager Cesar went above and beyond to make us feel like royalty. Be on the lookout—you might spot a curious coati or iguana wandering the property! Overall, this stay was one of my best experiences, and I can’t wait to return.
Just a 25-minute drive from Cancun Airport, this tranquil resort offers the perfect escape to relax and recharge. Our room boasted a private plunge pool, and at night, the soothing sound of waves lulled us to sleep. As an all-inclusive haven, it served up exquisite made-to-order gourmet dishes, and the food and drinks were simply exceptional. Although sargassum kept us from enjoying the beach, the resort’s abundant poolside beds meant we could relax in the sun anytime. I loved that they offered free activities like painting, cooking classes, and wine tasting, adding fun to every day. From the moment we arrived, the staff’s attentive service made us feel truly cared for, especially the personalized butler service that elevated our experience. Celebrating my birthday was made extra special when the restaurant manager and chef collaborated to prepare a fantastic meal and a birthday cake. Every staff member greeted us with genuine respect, and General Manager Cesar went above and beyond to make us feel like royalty. Be on the lookout—you might spot a curious coati or iguana wandering the property! Overall, this stay was one of my best experiences, and I can’t wait to return.
10
Ana
Oct 11, 2025
·
Stayed 4 nights
I stayed 4 nights and 5 days at this resort to celebrate my best friend’s birthday, and it was amazing! Service was truly 10/10 everyone was exceptional, friendly, and welcoming. I booked our trip in August for our October stay and reached out to see if they offered personalized room decorations. Pamela, the Chief Concierge, was incredible — quick to respond, detail-oriented, and made sure everything, including our airport pickup, went smoothly. Communication was seamless thanks to a 24-hour WhatsApp group chat the staff created, which made booking our massages (thank you Noel and Mellisa), meditation session with Mauricio, and pastry-making class so easy. We celebrated my bestie’s birthday at the Piano Bar with live piano music — such a lovely touch! The K’uhul restaurant was excellent, the French toast is a must-try! I also enjoyed the late-night room service and dining at Joia. It rained on and off, but I was so impressed with how efficiently the team kept everything spotless and dry. The spa was under renovation, but services were still available. Our room was spacious, clean, and had a plunge pool, though we mostly enjoyed the stunning main pool. Don’t be discouraged by the bumpy road in, it’s being fixed and the resort is gorgeous! Special thanks to Pamela, Rene, Ivan, Mauricio, Daniel, and Alejandro for making our stay unforgettable. I rarely visit the same place twice, but I’m already planning to return for my birthday in January!
I stayed 4 nights and 5 days at this resort to celebrate my best friend’s birthday, and it was amazing! Service was truly 10/10 everyone was exceptional, friendly, and welcoming. I booked our trip in August for our October stay and reached out to see if they offered personalized room decorations. Pamela, the Chief Concierge, was incredible — quick to respond, detail-oriented, and made sure everything, including our airport pickup, went smoothly. Communication was seamless thanks to a 24-hour WhatsApp group chat the staff created, which made booking our massages (thank you Noel and Mellisa), meditation session with Mauricio, and pastry-making class so easy. We celebrated my bestie’s birthday at the Piano Bar with live piano music — such a lovely touch! The K’uhul restaurant was excellent, the French toast is a must-try! I also enjoyed the late-night room service and dining at Joia. It rained on and off, but I was so impressed with how efficiently the team kept everything spotless and dry. The spa was under renovation, but services were still available. Our room was spacious, clean, and had a plunge pool, though we mostly enjoyed the stunning main pool. Don’t be discouraged by the bumpy road in, it’s being fixed and the resort is gorgeous! Special thanks to Pamela, Rene, Ivan, Mauricio, Daniel, and Alejandro for making our stay unforgettable. I rarely visit the same place twice, but I’m already planning to return for my birthday in January!
8
Edward
Oct 2, 2023
·
Stayed 3 nights
Nice resort. Great service. Beach was not functional at all
Nice resort. Great service. Beach was not functional at all
8
Michael
Sep 5, 2023
·
Stayed 3 nights
The Good Drinks - top shelf all around. There was a taquilla tasting and wine tasting hosted by Gabriel that was very informative and worth attending. Food - Breakfast, lunch & dinner were all great! Room - very spacious room with comfortable mattress. Plunge pool was also nice! A/C was freezing cold, which my wife didn't like. Pool wait staff - these guys were amazing! There was no swim up bar but the wait staff made sure there was a drink in your hand at all times! Wait staff - there were some great waiters and some average as well. The good definitely outweighed the bad. The Bad Entertainment - absolutely none. Even if there are no shows, a nice jazz band or musician would have been nice. Even playing Caribbean music throughout the resort would have been better than nothing. Fitness Center - horrible! The room was smaller than my garage and the equipment was outdated and rusty. Very disappointed. Restaurants - the options were few. One breakfast spot and two dinner spots. There was no buffet, which is important for us to grab something quick. The food took long to be served, although it tasted great! The pool side grill required patrons to come in casual attire. The Ugly After dinner, the resort pretty much shut down because there were no other options. The iguanas are literally all over the walking trail that leads to the rooms. I'm not sure what can be done to control them but it was like Jurassic Park! The resort decor reminded me of the set of the Brady B
The Good Drinks - top shelf all around. There was a taquilla tasting and wine tasting hosted by Gabriel that was very informative and worth attending. Food - Breakfast, lunch & dinner were all great! Room - very spacious room with comfortable mattress. Plunge pool was also nice! A/C was freezing cold, which my wife didn't like. Pool wait staff - these guys were amazing! There was no swim up bar but the wait staff made sure there was a drink in your hand at all times! Wait staff - there were some great waiters and some average as well. The good definitely outweighed the bad. The Bad Entertainment - absolutely none. Even if there are no shows, a nice jazz band or musician would have been nice. Even playing Caribbean music throughout the resort would have been better than nothing. Fitness Center - horrible! The room was smaller than my garage and the equipment was outdated and rusty. Very disappointed. Restaurants - the options were few. One breakfast spot and two dinner spots. There was no buffet, which is important for us to grab something quick. The food took long to be served, although it tasted great! The pool side grill required patrons to come in casual attire. The Ugly After dinner, the resort pretty much shut down because there were no other options. The iguanas are literally all over the walking trail that leads to the rooms. I'm not sure what can be done to control them but it was like Jurassic Park! The resort decor reminded me of the set of the Brady B
10
jamal
Nov 17, 2025
·
Stayed 7 nights
Incredible Babymoon with amazing service & a beautiful resort My wife and I stayed at Paraiso de la Bonita for our babymoon and had an amazing experience. The staff and management went above and beyond from the moment we arrived, even getting Heineken Zero for my pregnant wife so she could enjoy a non-alcoholic beer. Service throughout the resort was warm, attentive, and genuinely caring. The food was excellent, especially dinner and the breakfast spread was the best we’ve seen at an all-inclusive, with fresh juices, pastries, a full menu, and breakfast tacos made right in the dining room. The bartenders were fun and creative (big shout-out to Luis), and Raul in the restaurant made every dinner feel special. They also remembered my wife’s uncommon allergies by day three and always double-checked her meals. Our plunge pool suite was beautiful, peaceful, and spotless, with a spa-like rain shower and a private pool big enough for both of us to relax comfortably. Room service was great, and a couple of days we didn’t even want to leave the suite. Like most of Cancun in the fall, the beach has seaweed, but the resort is designed so well that from the pool and rooms you only see the turquoise water. While the saltwater pool was under construction, everything else more than made up for it. If you want a quiet, adults-only, upscale all-inclusive with fantastic service, great food, and beautiful suites, this is the place. We will absolutely be back.
Incredible Babymoon with amazing service & a beautiful resort My wife and I stayed at Paraiso de la Bonita for our babymoon and had an amazing experience. The staff and management went above and beyond from the moment we arrived, even getting Heineken Zero for my pregnant wife so she could enjoy a non-alcoholic beer. Service throughout the resort was warm, attentive, and genuinely caring. The food was excellent, especially dinner and the breakfast spread was the best we’ve seen at an all-inclusive, with fresh juices, pastries, a full menu, and breakfast tacos made right in the dining room. The bartenders were fun and creative (big shout-out to Luis), and Raul in the restaurant made every dinner feel special. They also remembered my wife’s uncommon allergies by day three and always double-checked her meals. Our plunge pool suite was beautiful, peaceful, and spotless, with a spa-like rain shower and a private pool big enough for both of us to relax comfortably. Room service was great, and a couple of days we didn’t even want to leave the suite. Like most of Cancun in the fall, the beach has seaweed, but the resort is designed so well that from the pool and rooms you only see the turquoise water. While the saltwater pool was under construction, everything else more than made up for it. If you want a quiet, adults-only, upscale all-inclusive with fantastic service, great food, and beautiful suites, this is the place. We will absolutely be back.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Suites and common areas are often described as spotless and well kept. Some guests, however, noted upkeep problems—worn or leaky rooms, pests, or slow cleanup—leading to mixed impressions overall.
Related guest reviews
6
TERRY NORMAN
Nov 23, 2023
·
Stayed 6 nights
Property was very run down. We had to move rooms twice as we had leaky rooms with water and the property lacked details all over. This property is worn and needs to be retired. Sorry I booked this thinking it was going to be amazing for Zoetry highly disappointed.
Property was very run down. We had to move rooms twice as we had leaky rooms with water and the property lacked details all over. This property is worn and needs to be retired. Sorry I booked this thinking it was going to be amazing for Zoetry highly disappointed.
10
Alejandro de Jesus
Nov 21, 2025
·
Stayed 3 nights
La habitación estaba impecable, la ropa de cama y la cama muy cómodos. La vista de la recámara que tuvimos era inmejorable. Un plus tener la alberca privada.
La habitación estaba impecable, la ropa de cama y la cama muy cómodos. La vista de la recámara que tuvimos era inmejorable. Un plus tener la alberca privada.
2
adrian javier
Jul 30, 2022
·
Stayed 3 nights
En muy mal estado
En muy mal estado
6
Ryan
Jul 10, 2023
·
Stayed 4 nights
The resort and property are overall nice. Its super quiet and there is almost nothing to do in the evening except relax. If you want to relax without loud music and hoards of people, Zoetry is great. There were a few misses during our stay though. The Dining wait staff was not impressive and did not communicate. It was not busy, 3 different waiters would take your order but would not receive it from any until asking. Some of our Main Entrees were forgotten. There was a storm one evening, and glass was broken down one of our walkways. The conceirge was notified but there was still broken glass on the ground 2 days later until we left. The pool service was Excellent, Efrian was in charge of the pool area and would cater to every guest attentively. He was serving Drinks / Lunch from several restaurants and Servicing Chairs, Umbrellas and Towels at the same time. We sat at a restaurant and observed He could take orders and would deliver them to the pool guests quicker than at the actual restaurant. Efrian deserves a raise. If the rest of the staff could provide half of the service he provided, this resort would be a 10.
The resort and property are overall nice. Its super quiet and there is almost nothing to do in the evening except relax. If you want to relax without loud music and hoards of people, Zoetry is great. There were a few misses during our stay though. The Dining wait staff was not impressive and did not communicate. It was not busy, 3 different waiters would take your order but would not receive it from any until asking. Some of our Main Entrees were forgotten. There was a storm one evening, and glass was broken down one of our walkways. The conceirge was notified but there was still broken glass on the ground 2 days later until we left. The pool service was Excellent, Efrian was in charge of the pool area and would cater to every guest attentively. He was serving Drinks / Lunch from several restaurants and Servicing Chairs, Umbrellas and Towels at the same time. We sat at a restaurant and observed He could take orders and would deliver them to the pool guests quicker than at the actual restaurant. Efrian deserves a raise. If the rest of the staff could provide half of the service he provided, this resort would be a 10.
2
Morvinia
Sep 20, 2023
·
My stay at this resort for me and my family was by far the worst resort we stayed at. It leads me to believe the reviews for this property are incentivized. From the time we arrived we requested a room upgrade due to us being platinum members, and we were told that they were not aware of any free upgrades for Orbitz platinum members. We had to wait for a manager to approve the upgrade after going back and forth with the front desk. The food was terrible with only on restaurant available for breakfast lunch and dinner. There were roaches running around in the lobby and in our room, as well as other bugs in our room. There was no entertainment or anything else to do at night for the guests. We literally had to go book a stay at another resort in the area. I will not stay at this resort again and do not recommend it for anyone. I truly believe I deserve a refund.
My stay at this resort for me and my family was by far the worst resort we stayed at. It leads me to believe the reviews for this property are incentivized. From the time we arrived we requested a room upgrade due to us being platinum members, and we were told that they were not aware of any free upgrades for Orbitz platinum members. We had to wait for a manager to approve the upgrade after going back and forth with the front desk. The food was terrible with only on restaurant available for breakfast lunch and dinner. There were roaches running around in the lobby and in our room, as well as other bugs in our room. There was no entertainment or anything else to do at night for the guests. We literally had to go book a stay at another resort in the area. I will not stay at this resort again and do not recommend it for anyone. I truly believe I deserve a refund.
10
Jennifer
Nov 22, 2025
·
Stayed 3 nights
Staff provided excellent service. They were incredibly attentive and helpful. The room was very spacious - huge - and well-appointed. The beds were comfortable, and the bathroom was stocked with any supply you could need. Towels were thick and nice. We had a cozy loveseat on our balcony perfect for stargazing and listening to the ocean. The food was delicious with good portions, and the service at the restaurants was attentive and friendly. All the staff was great and easy to communicate with. Most remarkable was Cristian at the front desk, who went above and beyond to resolve a transportation issue for us (unrelated to the hotel). We liked the location, which has a private feel. Only downside is the beach was impacted by sargassum, like many in the area, so is not ideal for those looking to focus on beach time. Loved our stay and would highly recommend!
Staff provided excellent service. They were incredibly attentive and helpful. The room was very spacious - huge - and well-appointed. The beds were comfortable, and the bathroom was stocked with any supply you could need. Towels were thick and nice. We had a cozy loveseat on our balcony perfect for stargazing and listening to the ocean. The food was delicious with good portions, and the service at the restaurants was attentive and friendly. All the staff was great and easy to communicate with. Most remarkable was Cristian at the front desk, who went above and beyond to resolve a transportation issue for us (unrelated to the hotel). We liked the location, which has a private feel. Only downside is the beach was impacted by sargassum, like many in the area, so is not ideal for those looking to focus on beach time. Loved our stay and would highly recommend!
10
Rosa
Dec 13, 2025
·
Stayed 5 nights
La habitación cómoda y confortable, con vista maravillosa y excelente limpieza. Todos el personal nos trató con amabilidad y mucho respeto, todos y cada uno de ellos merecen una estrella ⭐ de oro 🥇. TODOS.
La habitación cómoda y confortable, con vista maravillosa y excelente limpieza. Todos el personal nos trató con amabilidad y mucho respeto, todos y cada uno de ellos merecen una estrella ⭐ de oro 🥇. TODOS.
10
Julie
Nov 26, 2022
·
Stayed 7 nights
Nous avons passé une semaine en novembre dans cet établissement. L’endroit est paisible avec toutes les chambres ayant vue sur la mer. L’établissement a quelques années mais est très bien entretenu. Les chambres sont très grandes et le lit très confortable. Le personnel est souriant, courtois, disponible et avenant. La nourriture est excellente, il y a un très grand choix d’excellents petits déjeuners par contre le menu des soupers pourrait être un peu plus varié. Il est possible de manger à l’extérieur à tous les repas. La piscine est propre et son environnement très paisible. Le gym compte suffisamment d’appareils pour garder la forme. C’est un endroit parfait pour le calme, le repos. Des harpistes, violoncellistes et violonistes ont fait quelques apparitions pendant notre séjour et c’était de très bon goût. Pour la clientèle qui veut faire la fête, ce n’est pas l’endroit. C’est un endroit que je recommande!
Nous avons passé une semaine en novembre dans cet établissement. L’endroit est paisible avec toutes les chambres ayant vue sur la mer. L’établissement a quelques années mais est très bien entretenu. Les chambres sont très grandes et le lit très confortable. Le personnel est souriant, courtois, disponible et avenant. La nourriture est excellente, il y a un très grand choix d’excellents petits déjeuners par contre le menu des soupers pourrait être un peu plus varié. Il est possible de manger à l’extérieur à tous les repas. La piscine est propre et son environnement très paisible. Le gym compte suffisamment d’appareils pour garder la forme. C’est un endroit parfait pour le calme, le repos. Des harpistes, violoncellistes et violonistes ont fait quelques apparitions pendant notre séjour et c’était de très bon goût. Pour la clientèle qui veut faire la fête, ce n’est pas l’endroit. C’est un endroit que je recommande!
2
Cassandra
Dec 20, 2023
·
Stayed 4 nights
This was Not a 5 star property. Our butler service was practically non existent. The Private pool was so disgusting we never went in. The main pool was so freezing you could not stand to get in. The beach was the most filthy beach I have ever seen. This was the worst vacation ever! I have nothing good to say. I hated my time here and wish we never went. Don’t go here.
This was Not a 5 star property. Our butler service was practically non existent. The Private pool was so disgusting we never went in. The main pool was so freezing you could not stand to get in. The beach was the most filthy beach I have ever seen. This was the worst vacation ever! I have nothing good to say. I hated my time here and wish we never went. Don’t go here.
10
Charlene White
Oct 19, 2025
·
Stayed 5 nights
Overall the hotel is stunning and clean. We had our own plunge pool with a beautiful view. Most all of the staff was wonderful and kind . We only had issue with 2 people being less than inviting and kind but the others made up for it . My only issue is at night the smell is terrible . I think they should use some sort of air fresheners or something in the rooms to help with this especially at night . I think it’s an ocean nightly issue . I was also bummed that some nights they forgot our nightly dessert with the cute historic note . We only used room service food delivery once they forgot our forks and they didn’t bring them for 35 min when we called and asked for them so we just ate with our hands . The food at all 3 restaurants is amazing ! I would recommend this hotel and I would definitely return in spite of the couple issues .
Overall the hotel is stunning and clean. We had our own plunge pool with a beautiful view. Most all of the staff was wonderful and kind . We only had issue with 2 people being less than inviting and kind but the others made up for it . My only issue is at night the smell is terrible . I think they should use some sort of air fresheners or something in the rooms to help with this especially at night . I think it’s an ocean nightly issue . I was also bummed that some nights they forgot our nightly dessert with the cute historic note . We only used room service food delivery once they forgot our forks and they didn’t bring them for 35 min when we called and asked for them so we just ate with our hands . The food at all 3 restaurants is amazing ! I would recommend this hotel and I would definitely return in spite of the couple issues .
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AI-generated summary based on recent guest reviews
Rooms
Suites are large, quiet, and ocean facing, many with private plunge pools and relaxing bathrooms. A few mention comfort quirks such as firm beds or A/C not cooling enough.
Related guest reviews
10
Yvette
Aug 19, 2025
·
Stayed 2 nights
The property is beautiful, it’s all inclusive but everything is a la carte (no buffet) which was a great thing. The suite I stayed was great and very spacious and with an ocean view. When I arrived the was a bottled wine, mini bar fully stocked and every night they brought in a little treat with a side note about the history behind it. Their staff was very friendly and always willing to assist with a genuine smile on their face. These is a place more to unwind and relax (no a party atmosphere)
The property is beautiful, it’s all inclusive but everything is a la carte (no buffet) which was a great thing. The suite I stayed was great and very spacious and with an ocean view. When I arrived the was a bottled wine, mini bar fully stocked and every night they brought in a little treat with a side note about the history behind it. Their staff was very friendly and always willing to assist with a genuine smile on their face. These is a place more to unwind and relax (no a party atmosphere)
10
Alejandro de Jesus
Nov 21, 2025
·
Stayed 3 nights
La habitación estaba impecable, la ropa de cama y la cama muy cómodos. La vista de la recámara que tuvimos era inmejorable. Un plus tener la alberca privada.
La habitación estaba impecable, la ropa de cama y la cama muy cómodos. La vista de la recámara que tuvimos era inmejorable. Un plus tener la alberca privada.
10
Jonathan
Nov 7, 2025
·
Stayed 4 nights
My wife and I stayed at Paraiso de la Bonita for our anniversary, and it couldn’t have been more perfect. From the moment we arrived, the staff made us feel incredibly welcome. We were greeted by Eduardo and Brandon with a refreshing drink and a quick tour before meeting Pamela, the concierge, who helped us plan activities for our stay. Khaled, the bellhop, drove us to our suite in the resort’s “Rolls Royce” golf cart, and Enrique, our butler, created a chat to handle any requests. Our original room happened to be near a renovation area and in need of a refresh on amenities, but before we even mentioned it, both Khaled and Enrique notified management and promptly arranged for us to be moved to a new suite. Their attentiveness set the tone for the exceptional service we experienced all weekend. The property is stunning, with beautiful grounds, ocean views, and a calm, luxurious atmosphere. We spent most of our time relaxing by the pool with great service and enjoyed a beach day arranged by Enrique. Our suite was spotless and romantic, featuring a rainfall shower, soaking tub, and private plunge pool. Every meal was exceptional beautifully presented and delicious. Roger and David were wonderful servers, and Raul, the manager at Ku'Hul, surprised us with a special table and sparkling wine for our anniversary dinner. The attention to detail and genuine warmth of the staff made our stay unforgettable. Highly recommend Paraiso de la Bonita for a relaxing, romantic escape!
My wife and I stayed at Paraiso de la Bonita for our anniversary, and it couldn’t have been more perfect. From the moment we arrived, the staff made us feel incredibly welcome. We were greeted by Eduardo and Brandon with a refreshing drink and a quick tour before meeting Pamela, the concierge, who helped us plan activities for our stay. Khaled, the bellhop, drove us to our suite in the resort’s “Rolls Royce” golf cart, and Enrique, our butler, created a chat to handle any requests. Our original room happened to be near a renovation area and in need of a refresh on amenities, but before we even mentioned it, both Khaled and Enrique notified management and promptly arranged for us to be moved to a new suite. Their attentiveness set the tone for the exceptional service we experienced all weekend. The property is stunning, with beautiful grounds, ocean views, and a calm, luxurious atmosphere. We spent most of our time relaxing by the pool with great service and enjoyed a beach day arranged by Enrique. Our suite was spotless and romantic, featuring a rainfall shower, soaking tub, and private plunge pool. Every meal was exceptional beautifully presented and delicious. Roger and David were wonderful servers, and Raul, the manager at Ku'Hul, surprised us with a special table and sparkling wine for our anniversary dinner. The attention to detail and genuine warmth of the staff made our stay unforgettable. Highly recommend Paraiso de la Bonita for a relaxing, romantic escape!
10
Dahlia Karina
Jul 5, 2025
·
Stayed 8 nights
Beautiful property. Peaceful, just what we where looking for. Boutique hotel feel with great food and drinks. Rooms are super spacious and the bathroom is huge. Everything was amazing!
Beautiful property. Peaceful, just what we where looking for. Boutique hotel feel with great food and drinks. Rooms are super spacious and the bathroom is huge. Everything was amazing!
10
Corie
Jun 18, 2025
·
Stayed 7 nights
A perfect, peaceful, non-touristy place! Lovely pools and excellent service. We loved K’uhul for its laid-back atmosphere and menu that included some traditional Yucatán fare. The Joya grille was great for lunch, served poolside if you choose. The Côté à Costa restaurant had excellent beef carpaccio, but was just ok for us. We would have loved more local/traditional food/music options for a more authentic feel. Without a car/shuttle, you’re not close enough to walk anywhere to experience the local culture. We loved the wildlife, but by Day 6, there was animal poop everywhere. It was cleaned up, but you had to watch your step for a day or so. We upgraded from a ground floor plunge pool room to a top floor suite and we were glad we did. Privacy, beautiful views, and we don’t mind stairs. The bed is firm, not very comfortable for us. They accommodated my husband’s allergy to down, so the bedding might have been more plush if we would have had that option. We recommend: Hooks for wet items, Eye masks (no blackout curtains), Throw blanket, Remove scales in bathrooms. There is limited beach/water access. Sargassum makes beach strolls impossible. If swimming in crystal clear waters is what you want, maybe choose a different time of year to go. They do what they can, but it’s everywhere. Massages are worth the splurge. We did not take any of the classes because 4 pm is prime siesta time before dinner. We heard mixed reviews. Overall, we loved it! Can’t wait to return!
A perfect, peaceful, non-touristy place! Lovely pools and excellent service. We loved K’uhul for its laid-back atmosphere and menu that included some traditional Yucatán fare. The Joya grille was great for lunch, served poolside if you choose. The Côté à Costa restaurant had excellent beef carpaccio, but was just ok for us. We would have loved more local/traditional food/music options for a more authentic feel. Without a car/shuttle, you’re not close enough to walk anywhere to experience the local culture. We loved the wildlife, but by Day 6, there was animal poop everywhere. It was cleaned up, but you had to watch your step for a day or so. We upgraded from a ground floor plunge pool room to a top floor suite and we were glad we did. Privacy, beautiful views, and we don’t mind stairs. The bed is firm, not very comfortable for us. They accommodated my husband’s allergy to down, so the bedding might have been more plush if we would have had that option. We recommend: Hooks for wet items, Eye masks (no blackout curtains), Throw blanket, Remove scales in bathrooms. There is limited beach/water access. Sargassum makes beach strolls impossible. If swimming in crystal clear waters is what you want, maybe choose a different time of year to go. They do what they can, but it’s everywhere. Massages are worth the splurge. We did not take any of the classes because 4 pm is prime siesta time before dinner. We heard mixed reviews. Overall, we loved it! Can’t wait to return!
8
Lisa
Nov 21, 2025
·
Stayed 5 nights
Just a 25-minute drive from Cancun Airport, this tranquil resort offers the perfect escape to relax and recharge. Our room boasted a private plunge pool, and at night, the soothing sound of waves lulled us to sleep. As an all-inclusive haven, it served up exquisite made-to-order gourmet dishes, and the food and drinks were simply exceptional. Although sargassum kept us from enjoying the beach, the resort’s abundant poolside beds meant we could relax in the sun anytime. I loved that they offered free activities like painting, cooking classes, and wine tasting, adding fun to every day. From the moment we arrived, the staff’s attentive service made us feel truly cared for, especially the personalized butler service that elevated our experience. Celebrating my birthday was made extra special when the restaurant manager and chef collaborated to prepare a fantastic meal and a birthday cake. Every staff member greeted us with genuine respect, and General Manager Cesar went above and beyond to make us feel like royalty. Be on the lookout—you might spot a curious coati or iguana wandering the property! Overall, this stay was one of my best experiences, and I can’t wait to return.
Just a 25-minute drive from Cancun Airport, this tranquil resort offers the perfect escape to relax and recharge. Our room boasted a private plunge pool, and at night, the soothing sound of waves lulled us to sleep. As an all-inclusive haven, it served up exquisite made-to-order gourmet dishes, and the food and drinks were simply exceptional. Although sargassum kept us from enjoying the beach, the resort’s abundant poolside beds meant we could relax in the sun anytime. I loved that they offered free activities like painting, cooking classes, and wine tasting, adding fun to every day. From the moment we arrived, the staff’s attentive service made us feel truly cared for, especially the personalized butler service that elevated our experience. Celebrating my birthday was made extra special when the restaurant manager and chef collaborated to prepare a fantastic meal and a birthday cake. Every staff member greeted us with genuine respect, and General Manager Cesar went above and beyond to make us feel like royalty. Be on the lookout—you might spot a curious coati or iguana wandering the property! Overall, this stay was one of my best experiences, and I can’t wait to return.
10
Jennifer
Nov 22, 2025
·
Stayed 3 nights
Staff provided excellent service. They were incredibly attentive and helpful. The room was very spacious - huge - and well-appointed. The beds were comfortable, and the bathroom was stocked with any supply you could need. Towels were thick and nice. We had a cozy loveseat on our balcony perfect for stargazing and listening to the ocean. The food was delicious with good portions, and the service at the restaurants was attentive and friendly. All the staff was great and easy to communicate with. Most remarkable was Cristian at the front desk, who went above and beyond to resolve a transportation issue for us (unrelated to the hotel). We liked the location, which has a private feel. Only downside is the beach was impacted by sargassum, like many in the area, so is not ideal for those looking to focus on beach time. Loved our stay and would highly recommend!
Staff provided excellent service. They were incredibly attentive and helpful. The room was very spacious - huge - and well-appointed. The beds were comfortable, and the bathroom was stocked with any supply you could need. Towels were thick and nice. We had a cozy loveseat on our balcony perfect for stargazing and listening to the ocean. The food was delicious with good portions, and the service at the restaurants was attentive and friendly. All the staff was great and easy to communicate with. Most remarkable was Cristian at the front desk, who went above and beyond to resolve a transportation issue for us (unrelated to the hotel). We liked the location, which has a private feel. Only downside is the beach was impacted by sargassum, like many in the area, so is not ideal for those looking to focus on beach time. Loved our stay and would highly recommend!
8
Sri
Aug 29, 2023
·
Stayed 3 nights
Stayed here for 3nights with 2 young children in a 2 bed room with plunge pool. This room was exceptional with lovely views and luxury fittings, although definitely not child/baby friendly as everything was marble/stone. The service overall was very good with friendly staff. Although meal time service was slow at times, the quality of food was exceptional, in particular for an “all inclusive”. The spa was great and worthwhile. However what we were disappointed with was the very small beach, really taken over with seaweed which was not what we saw from the pictures advertised. The beach was not swimmable (red flags throughout the entirety of our stay). A tractor was going back and forth throughout the day to clear the seaweed with very little success. Overall, we enjoyed our stay but wouldn’t rush to come back.
Stayed here for 3nights with 2 young children in a 2 bed room with plunge pool. This room was exceptional with lovely views and luxury fittings, although definitely not child/baby friendly as everything was marble/stone. The service overall was very good with friendly staff. Although meal time service was slow at times, the quality of food was exceptional, in particular for an “all inclusive”. The spa was great and worthwhile. However what we were disappointed with was the very small beach, really taken over with seaweed which was not what we saw from the pictures advertised. The beach was not swimmable (red flags throughout the entirety of our stay). A tractor was going back and forth throughout the day to clear the seaweed with very little success. Overall, we enjoyed our stay but wouldn’t rush to come back.
6
Bienvenido C
Apr 11, 2023
·
Stayed 5 nights
Bell staff and front desk staff were great. Restaurant staff needs work. A/C worked marginally, called for engineering twice and was told nothing was wrong with A/C. Temperature was a constant 77 degrees even with the thermostat set at 64. I like my room really cool so it was a major issue.
Bell staff and front desk staff were great. Restaurant staff needs work. A/C worked marginally, called for engineering twice and was told nothing was wrong with A/C. Temperature was a constant 77 degrees even with the thermostat set at 64. I like my room really cool so it was a major issue.
10
jamal
Nov 17, 2025
·
Stayed 7 nights
Incredible Babymoon with amazing service & a beautiful resort My wife and I stayed at Paraiso de la Bonita for our babymoon and had an amazing experience. The staff and management went above and beyond from the moment we arrived, even getting Heineken Zero for my pregnant wife so she could enjoy a non-alcoholic beer. Service throughout the resort was warm, attentive, and genuinely caring. The food was excellent, especially dinner and the breakfast spread was the best we’ve seen at an all-inclusive, with fresh juices, pastries, a full menu, and breakfast tacos made right in the dining room. The bartenders were fun and creative (big shout-out to Luis), and Raul in the restaurant made every dinner feel special. They also remembered my wife’s uncommon allergies by day three and always double-checked her meals. Our plunge pool suite was beautiful, peaceful, and spotless, with a spa-like rain shower and a private pool big enough for both of us to relax comfortably. Room service was great, and a couple of days we didn’t even want to leave the suite. Like most of Cancun in the fall, the beach has seaweed, but the resort is designed so well that from the pool and rooms you only see the turquoise water. While the saltwater pool was under construction, everything else more than made up for it. If you want a quiet, adults-only, upscale all-inclusive with fantastic service, great food, and beautiful suites, this is the place. We will absolutely be back.
Incredible Babymoon with amazing service & a beautiful resort My wife and I stayed at Paraiso de la Bonita for our babymoon and had an amazing experience. The staff and management went above and beyond from the moment we arrived, even getting Heineken Zero for my pregnant wife so she could enjoy a non-alcoholic beer. Service throughout the resort was warm, attentive, and genuinely caring. The food was excellent, especially dinner and the breakfast spread was the best we’ve seen at an all-inclusive, with fresh juices, pastries, a full menu, and breakfast tacos made right in the dining room. The bartenders were fun and creative (big shout-out to Luis), and Raul in the restaurant made every dinner feel special. They also remembered my wife’s uncommon allergies by day three and always double-checked her meals. Our plunge pool suite was beautiful, peaceful, and spotless, with a spa-like rain shower and a private pool big enough for both of us to relax comfortably. Room service was great, and a couple of days we didn’t even want to leave the suite. Like most of Cancun in the fall, the beach has seaweed, but the resort is designed so well that from the pool and rooms you only see the turquoise water. While the saltwater pool was under construction, everything else more than made up for it. If you want a quiet, adults-only, upscale all-inclusive with fantastic service, great food, and beautiful suites, this is the place. We will absolutely be back.
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AI-generated summary based on recent guest reviews
Service
Service is a standout—warm, personal, and highly attentive, with proactive butlers and managers. The main drawback is slow restaurant pacing and occasional missteps with orders or check-in.
Related guest reviews
10
ashley
Aug 4, 2025
·
Stayed 1 night
From the moment we arrived, this resort exceeded every expectation! The staff is what truly sets this place apart—every single person we encountered was unbelievably friendly, professional, and went above and beyond to make our stay perfect. Their attention to detail and warm, welcoming attitudes made us feel like so welcomed. We were greeted with refreshing welcome drinks, and the experience only got better from there. The poolside service was top-tier, and every amenity offered was spotlessly maintained and incredibly enjoyable. Whether relaxing at the pool or exploring the property, we were constantly impressed by how well everything was run. And let’s talk about the food—absolutely incredible! Every meal was delicious, fresh, and beautifully presented. You can really tell they care about quality here. I honestly can’t stress enough how phenomenal the staff is—they’re the heart of the resort and the reason we will 100% be back again and again. This was a flawless stay from start to finish. Highly, highly recommend!
From the moment we arrived, this resort exceeded every expectation! The staff is what truly sets this place apart—every single person we encountered was unbelievably friendly, professional, and went above and beyond to make our stay perfect. Their attention to detail and warm, welcoming attitudes made us feel like so welcomed. We were greeted with refreshing welcome drinks, and the experience only got better from there. The poolside service was top-tier, and every amenity offered was spotlessly maintained and incredibly enjoyable. Whether relaxing at the pool or exploring the property, we were constantly impressed by how well everything was run. And let’s talk about the food—absolutely incredible! Every meal was delicious, fresh, and beautifully presented. You can really tell they care about quality here. I honestly can’t stress enough how phenomenal the staff is—they’re the heart of the resort and the reason we will 100% be back again and again. This was a flawless stay from start to finish. Highly, highly recommend!
10
Nadija
Nov 7, 2025
·
Stayed 5 nights
We had an absolutely wonderful stay. This resort is truly in a league with properties like Nizuc — not just in beauty, but in the entire guest experience. From the moment we arrived, we were greeted with warmth and genuine hospitality. The staff here is exceptional: incredibly kind, attentive, and thoughtful. Every interaction felt personal and sincere, and we never once felt like just another guest. The property itself is stunning — beautifully maintained, peaceful, and designed for true relaxation. The atmosphere is luxurious yet understated, with an emphasis on comfort and calm. Our room was immaculate and elegant, with those little details that make you feel truly cared for. The food and drinks were excellent, with plenty of variety and very high quality. We especially appreciated how the staff remembered our preferences and always went above and beyond. This is the type of resort where you can exhale — where you feel taken care of, respected, and welcomed. If you’re looking for a place that blends luxury with soul, this is it. We will absolutely be returning.
We had an absolutely wonderful stay. This resort is truly in a league with properties like Nizuc — not just in beauty, but in the entire guest experience. From the moment we arrived, we were greeted with warmth and genuine hospitality. The staff here is exceptional: incredibly kind, attentive, and thoughtful. Every interaction felt personal and sincere, and we never once felt like just another guest. The property itself is stunning — beautifully maintained, peaceful, and designed for true relaxation. The atmosphere is luxurious yet understated, with an emphasis on comfort and calm. Our room was immaculate and elegant, with those little details that make you feel truly cared for. The food and drinks were excellent, with plenty of variety and very high quality. We especially appreciated how the staff remembered our preferences and always went above and beyond. This is the type of resort where you can exhale — where you feel taken care of, respected, and welcomed. If you’re looking for a place that blends luxury with soul, this is it. We will absolutely be returning.
10
Zulaikah
Nov 12, 2025
·
Stayed 5 nights
My vacation was a 10/10, from start to finish. Starting with the service, the staff members, the beauty and cleanliness of the resort and rooms. Service: we were met with the most wonderful staff members. Cesar, the general manager took the time to see us and message us on multiple occasions throughout our stay to ensure everything was okay and our expectations were being met. - they exceeded our expectations. Brandon and Luis at the front desk were amazing and helpfully. Our butler service by Enrique, Alex, and Mario were absolutely pleasant. Anything we needed, they were available at our fingertips. Ivan, the manager of one of the restaurants on site was also so delightful and also took the time to make sure our needs were being met. Ricardo, Luis, Jonathan, were also some of the staff members that made our stay so memorable. There were so much other staff members that made it memorable that I was unable to catch the names of but every one we came across was amazing. This was truly a luxurious experience and the resort, the massage, the restaurants were all so amazing, we enjoyed the food at the Joya Restaurant the most but all the restaurants plus the piano bar were exceptional. The pool side bar was also amazing! Honestly I could go on and on about how great this place was. I honestly cannot wait to go back!
My vacation was a 10/10, from start to finish. Starting with the service, the staff members, the beauty and cleanliness of the resort and rooms. Service: we were met with the most wonderful staff members. Cesar, the general manager took the time to see us and message us on multiple occasions throughout our stay to ensure everything was okay and our expectations were being met. - they exceeded our expectations. Brandon and Luis at the front desk were amazing and helpfully. Our butler service by Enrique, Alex, and Mario were absolutely pleasant. Anything we needed, they were available at our fingertips. Ivan, the manager of one of the restaurants on site was also so delightful and also took the time to make sure our needs were being met. Ricardo, Luis, Jonathan, were also some of the staff members that made our stay so memorable. There were so much other staff members that made it memorable that I was unable to catch the names of but every one we came across was amazing. This was truly a luxurious experience and the resort, the massage, the restaurants were all so amazing, we enjoyed the food at the Joya Restaurant the most but all the restaurants plus the piano bar were exceptional. The pool side bar was also amazing! Honestly I could go on and on about how great this place was. I honestly cannot wait to go back!
10
Katherine Ann
Mar 27, 2023
·
Stayed 7 nights
The service at Zoetry Paraiso de la Bonita was the best we've ever received at an All Inclusive resort. The resort was quiet, clean, and beautiful. We stayed in an oceanfront room and had no need to upgrade because it was beautiful and perfect for the two of us. Special shout-outs to Fernando, Manny and Alberto who were absolutely amazing. Such a relaxing trip in paradise!
The service at Zoetry Paraiso de la Bonita was the best we've ever received at an All Inclusive resort. The resort was quiet, clean, and beautiful. We stayed in an oceanfront room and had no need to upgrade because it was beautiful and perfect for the two of us. Special shout-outs to Fernando, Manny and Alberto who were absolutely amazing. Such a relaxing trip in paradise!
10
Ashlyn
Sep 16, 2025
·
Stayed 5 nights
We picked this place for our honeymoon and the experience was absolutely flawless from the moment we got there until the second we left. Brandon somehow made every meal feel like a celebration. Raoul anticipated our needs before we knew we had them. Moises gave us an arrival tour that actually helped instead of just pointing at stuff. Jose elevated poolside service into an art form. Javier cooks like he trained at Le Bernardin and decided to dedicate his life to making honeymooners lose their minds over food (even the oatmeal was somehow transcendent). Osvaldo is a bartending wizard; his tequila tasting session became a fascinating deep dive into agave regions and family distilleries that had us taking notes. The incredible Juanjo introduced us to Mexican wines that completely changed our assumptions about what's possible south of the border. Mauricio is straight up the GOAT of hospitality; from morning yoga to fascinating conversations (in three languages) about everything from meditation to local history. He embodies that rare combination of deep knowledge and genuine warmth that makes you feel like you're in the presence of someone who has figured out how to live well and help others do the same. Cesar kept us connected to everything happening through perfectly timed texts about classes and activities. The rooms made us feel like royalty. Seriously, don't miss this spot. The whole experience was so good we're already planning our return.
We picked this place for our honeymoon and the experience was absolutely flawless from the moment we got there until the second we left. Brandon somehow made every meal feel like a celebration. Raoul anticipated our needs before we knew we had them. Moises gave us an arrival tour that actually helped instead of just pointing at stuff. Jose elevated poolside service into an art form. Javier cooks like he trained at Le Bernardin and decided to dedicate his life to making honeymooners lose their minds over food (even the oatmeal was somehow transcendent). Osvaldo is a bartending wizard; his tequila tasting session became a fascinating deep dive into agave regions and family distilleries that had us taking notes. The incredible Juanjo introduced us to Mexican wines that completely changed our assumptions about what's possible south of the border. Mauricio is straight up the GOAT of hospitality; from morning yoga to fascinating conversations (in three languages) about everything from meditation to local history. He embodies that rare combination of deep knowledge and genuine warmth that makes you feel like you're in the presence of someone who has figured out how to live well and help others do the same. Cesar kept us connected to everything happening through perfectly timed texts about classes and activities. The rooms made us feel like royalty. Seriously, don't miss this spot. The whole experience was so good we're already planning our return.
8
Lisa
Nov 21, 2025
·
Stayed 5 nights
Just a 25-minute drive from Cancun Airport, this tranquil resort offers the perfect escape to relax and recharge. Our room boasted a private plunge pool, and at night, the soothing sound of waves lulled us to sleep. As an all-inclusive haven, it served up exquisite made-to-order gourmet dishes, and the food and drinks were simply exceptional. Although sargassum kept us from enjoying the beach, the resort’s abundant poolside beds meant we could relax in the sun anytime. I loved that they offered free activities like painting, cooking classes, and wine tasting, adding fun to every day. From the moment we arrived, the staff’s attentive service made us feel truly cared for, especially the personalized butler service that elevated our experience. Celebrating my birthday was made extra special when the restaurant manager and chef collaborated to prepare a fantastic meal and a birthday cake. Every staff member greeted us with genuine respect, and General Manager Cesar went above and beyond to make us feel like royalty. Be on the lookout—you might spot a curious coati or iguana wandering the property! Overall, this stay was one of my best experiences, and I can’t wait to return.
Just a 25-minute drive from Cancun Airport, this tranquil resort offers the perfect escape to relax and recharge. Our room boasted a private plunge pool, and at night, the soothing sound of waves lulled us to sleep. As an all-inclusive haven, it served up exquisite made-to-order gourmet dishes, and the food and drinks were simply exceptional. Although sargassum kept us from enjoying the beach, the resort’s abundant poolside beds meant we could relax in the sun anytime. I loved that they offered free activities like painting, cooking classes, and wine tasting, adding fun to every day. From the moment we arrived, the staff’s attentive service made us feel truly cared for, especially the personalized butler service that elevated our experience. Celebrating my birthday was made extra special when the restaurant manager and chef collaborated to prepare a fantastic meal and a birthday cake. Every staff member greeted us with genuine respect, and General Manager Cesar went above and beyond to make us feel like royalty. Be on the lookout—you might spot a curious coati or iguana wandering the property! Overall, this stay was one of my best experiences, and I can’t wait to return.
10
Jennifer
Nov 22, 2025
·
Stayed 3 nights
Staff provided excellent service. They were incredibly attentive and helpful. The room was very spacious - huge - and well-appointed. The beds were comfortable, and the bathroom was stocked with any supply you could need. Towels were thick and nice. We had a cozy loveseat on our balcony perfect for stargazing and listening to the ocean. The food was delicious with good portions, and the service at the restaurants was attentive and friendly. All the staff was great and easy to communicate with. Most remarkable was Cristian at the front desk, who went above and beyond to resolve a transportation issue for us (unrelated to the hotel). We liked the location, which has a private feel. Only downside is the beach was impacted by sargassum, like many in the area, so is not ideal for those looking to focus on beach time. Loved our stay and would highly recommend!
Staff provided excellent service. They were incredibly attentive and helpful. The room was very spacious - huge - and well-appointed. The beds were comfortable, and the bathroom was stocked with any supply you could need. Towels were thick and nice. We had a cozy loveseat on our balcony perfect for stargazing and listening to the ocean. The food was delicious with good portions, and the service at the restaurants was attentive and friendly. All the staff was great and easy to communicate with. Most remarkable was Cristian at the front desk, who went above and beyond to resolve a transportation issue for us (unrelated to the hotel). We liked the location, which has a private feel. Only downside is the beach was impacted by sargassum, like many in the area, so is not ideal for those looking to focus on beach time. Loved our stay and would highly recommend!
10
Sam
Nov 25, 2025
·
Stayed 8 nights
The customer service for this hotel was more than perfect. They took every opportunity to make sure our honeymoon stay was perfect and memorable. The food is amazing and the vibes of the hotel was perfect for a relaxing honeymoon. Ricardo and his coffee art and making was amazing and delightful to start the day with. Mario and Enrique were excellent in signing us up for activities and attending to our needs during our stay. Would definitely recommend staying at this hotel in the future.
The customer service for this hotel was more than perfect. They took every opportunity to make sure our honeymoon stay was perfect and memorable. The food is amazing and the vibes of the hotel was perfect for a relaxing honeymoon. Ricardo and his coffee art and making was amazing and delightful to start the day with. Mario and Enrique were excellent in signing us up for activities and attending to our needs during our stay. Would definitely recommend staying at this hotel in the future.
8
Robert
Nov 18, 2023
·
Stayed 5 nights
the food choices and quality, room experience, and staff friendliness were excellent. We experienced several food service slip ups with excessive wait times for food (breakfast order taking 1 hour). Otherwise food service excellent.
the food choices and quality, room experience, and staff friendliness were excellent. We experienced several food service slip ups with excessive wait times for food (breakfast order taking 1 hour). Otherwise food service excellent.
8
Billy
Nov 9, 2023
·
Stayed 5 nights
Overall, this is an excellent place to stay, our best so far, but there is room for improvement IMO. Staff is friendly and helpful, but attention to detail sometimes lacked. Room keys not working. Room service not bringing ice one day, no wash cloths one day, no coffee cups one day. Nothing major, and a message to the butler had it quickly corrected, but it is what it is. Just know, for all that it is, it's not for everyone. We purposely avoid the hotel district and the "spring break" type partiers. I paid more for Zoetry to try and price myself out of the drunks, and that worked, but in doing so, it seems we priced ourselves out of the fun as well. A "healing spa" we were told, there isn't even music at the pool. None. Everyone sits around in silence, sipping their drink, or reading. We had a little Bluetooth speaker we brought out one day and were immediately swamped by people happy to hear something other than waves. The staff warned us, noise is frowned upon, so keep it low. We were respectful of course (in our 50s), and by this time, there were more people flocked around our little speaker than the rest of the pool combined, so it was OK. Again, just something to be aware of. We will stay somewhere else next time. It's not bad, just not what I'm looking for. If cruises are the Walmart of vacations, Zoetry is the up-scale store in Pretty Woman. I don't want a wet Tshirt contest, but I'm also not at the library.
Overall, this is an excellent place to stay, our best so far, but there is room for improvement IMO. Staff is friendly and helpful, but attention to detail sometimes lacked. Room keys not working. Room service not bringing ice one day, no wash cloths one day, no coffee cups one day. Nothing major, and a message to the butler had it quickly corrected, but it is what it is. Just know, for all that it is, it's not for everyone. We purposely avoid the hotel district and the "spring break" type partiers. I paid more for Zoetry to try and price myself out of the drunks, and that worked, but in doing so, it seems we priced ourselves out of the fun as well. A "healing spa" we were told, there isn't even music at the pool. None. Everyone sits around in silence, sipping their drink, or reading. We had a little Bluetooth speaker we brought out one day and were immediately swamped by people happy to hear something other than waves. The staff warned us, noise is frowned upon, so keep it low. We were respectful of course (in our 50s), and by this time, there were more people flocked around our little speaker than the rest of the pool combined, so it was OK. Again, just something to be aware of. We will stay somewhere else next time. It's not bad, just not what I'm looking for. If cruises are the Walmart of vacations, Zoetry is the up-scale store in Pretty Woman. I don't want a wet Tshirt contest, but I'm also not at the library.
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AI-generated summary based on recent guest reviews
Location
Secluded and peaceful, within a short drive of the airport but reached via a bumpy access road and with little nearby to walk to. Beach conditions are frequently affected by sargassum, limiting swimming and sometimes causing odor.
Related guest reviews
10
Corie
Jun 18, 2025
·
Stayed 7 nights
A perfect, peaceful, non-touristy place! Lovely pools and excellent service. We loved K’uhul for its laid-back atmosphere and menu that included some traditional Yucatán fare. The Joya grille was great for lunch, served poolside if you choose. The Côté à Costa restaurant had excellent beef carpaccio, but was just ok for us. We would have loved more local/traditional food/music options for a more authentic feel. Without a car/shuttle, you’re not close enough to walk anywhere to experience the local culture. We loved the wildlife, but by Day 6, there was animal poop everywhere. It was cleaned up, but you had to watch your step for a day or so. We upgraded from a ground floor plunge pool room to a top floor suite and we were glad we did. Privacy, beautiful views, and we don’t mind stairs. The bed is firm, not very comfortable for us. They accommodated my husband’s allergy to down, so the bedding might have been more plush if we would have had that option. We recommend: Hooks for wet items, Eye masks (no blackout curtains), Throw blanket, Remove scales in bathrooms. There is limited beach/water access. Sargassum makes beach strolls impossible. If swimming in crystal clear waters is what you want, maybe choose a different time of year to go. They do what they can, but it’s everywhere. Massages are worth the splurge. We did not take any of the classes because 4 pm is prime siesta time before dinner. We heard mixed reviews. Overall, we loved it! Can’t wait to return!
A perfect, peaceful, non-touristy place! Lovely pools and excellent service. We loved K’uhul for its laid-back atmosphere and menu that included some traditional Yucatán fare. The Joya grille was great for lunch, served poolside if you choose. The Côté à Costa restaurant had excellent beef carpaccio, but was just ok for us. We would have loved more local/traditional food/music options for a more authentic feel. Without a car/shuttle, you’re not close enough to walk anywhere to experience the local culture. We loved the wildlife, but by Day 6, there was animal poop everywhere. It was cleaned up, but you had to watch your step for a day or so. We upgraded from a ground floor plunge pool room to a top floor suite and we were glad we did. Privacy, beautiful views, and we don’t mind stairs. The bed is firm, not very comfortable for us. They accommodated my husband’s allergy to down, so the bedding might have been more plush if we would have had that option. We recommend: Hooks for wet items, Eye masks (no blackout curtains), Throw blanket, Remove scales in bathrooms. There is limited beach/water access. Sargassum makes beach strolls impossible. If swimming in crystal clear waters is what you want, maybe choose a different time of year to go. They do what they can, but it’s everywhere. Massages are worth the splurge. We did not take any of the classes because 4 pm is prime siesta time before dinner. We heard mixed reviews. Overall, we loved it! Can’t wait to return!
8
Lisa
Nov 21, 2025
·
Stayed 5 nights
Just a 25-minute drive from Cancun Airport, this tranquil resort offers the perfect escape to relax and recharge. Our room boasted a private plunge pool, and at night, the soothing sound of waves lulled us to sleep. As an all-inclusive haven, it served up exquisite made-to-order gourmet dishes, and the food and drinks were simply exceptional. Although sargassum kept us from enjoying the beach, the resort’s abundant poolside beds meant we could relax in the sun anytime. I loved that they offered free activities like painting, cooking classes, and wine tasting, adding fun to every day. From the moment we arrived, the staff’s attentive service made us feel truly cared for, especially the personalized butler service that elevated our experience. Celebrating my birthday was made extra special when the restaurant manager and chef collaborated to prepare a fantastic meal and a birthday cake. Every staff member greeted us with genuine respect, and General Manager Cesar went above and beyond to make us feel like royalty. Be on the lookout—you might spot a curious coati or iguana wandering the property! Overall, this stay was one of my best experiences, and I can’t wait to return.
Just a 25-minute drive from Cancun Airport, this tranquil resort offers the perfect escape to relax and recharge. Our room boasted a private plunge pool, and at night, the soothing sound of waves lulled us to sleep. As an all-inclusive haven, it served up exquisite made-to-order gourmet dishes, and the food and drinks were simply exceptional. Although sargassum kept us from enjoying the beach, the resort’s abundant poolside beds meant we could relax in the sun anytime. I loved that they offered free activities like painting, cooking classes, and wine tasting, adding fun to every day. From the moment we arrived, the staff’s attentive service made us feel truly cared for, especially the personalized butler service that elevated our experience. Celebrating my birthday was made extra special when the restaurant manager and chef collaborated to prepare a fantastic meal and a birthday cake. Every staff member greeted us with genuine respect, and General Manager Cesar went above and beyond to make us feel like royalty. Be on the lookout—you might spot a curious coati or iguana wandering the property! Overall, this stay was one of my best experiences, and I can’t wait to return.
10
Jennifer
Nov 22, 2025
·
Stayed 3 nights
Staff provided excellent service. They were incredibly attentive and helpful. The room was very spacious - huge - and well-appointed. The beds were comfortable, and the bathroom was stocked with any supply you could need. Towels were thick and nice. We had a cozy loveseat on our balcony perfect for stargazing and listening to the ocean. The food was delicious with good portions, and the service at the restaurants was attentive and friendly. All the staff was great and easy to communicate with. Most remarkable was Cristian at the front desk, who went above and beyond to resolve a transportation issue for us (unrelated to the hotel). We liked the location, which has a private feel. Only downside is the beach was impacted by sargassum, like many in the area, so is not ideal for those looking to focus on beach time. Loved our stay and would highly recommend!
Staff provided excellent service. They were incredibly attentive and helpful. The room was very spacious - huge - and well-appointed. The beds were comfortable, and the bathroom was stocked with any supply you could need. Towels were thick and nice. We had a cozy loveseat on our balcony perfect for stargazing and listening to the ocean. The food was delicious with good portions, and the service at the restaurants was attentive and friendly. All the staff was great and easy to communicate with. Most remarkable was Cristian at the front desk, who went above and beyond to resolve a transportation issue for us (unrelated to the hotel). We liked the location, which has a private feel. Only downside is the beach was impacted by sargassum, like many in the area, so is not ideal for those looking to focus on beach time. Loved our stay and would highly recommend!
10
Kaila
Oct 26, 2025
·
Stayed 4 nights
The staff really made us feel like family and went out of their way to make sure that our stay was amazing! The food was the best food I've ever had at an all inclusive! No buffet and everything à la carte. The property is beautiful and tranquil and there is a lot of beautiful wildlife around that made you feel even more immersed in nature. The room was huge and beautiful and there was a wonderful ocean view. The only room for improvement is in the road leading to the hotel that had a lot of pot holes. However, even with that I am counting down the days to when I can go again! Amazing experience truly!
The staff really made us feel like family and went out of their way to make sure that our stay was amazing! The food was the best food I've ever had at an all inclusive! No buffet and everything à la carte. The property is beautiful and tranquil and there is a lot of beautiful wildlife around that made you feel even more immersed in nature. The room was huge and beautiful and there was a wonderful ocean view. The only room for improvement is in the road leading to the hotel that had a lot of pot holes. However, even with that I am counting down the days to when I can go again! Amazing experience truly!
8
Ivana Necas
Sep 6, 2025
·
Stayed 1 night
El olor a sargazo es terrible
El olor a sargazo es terrible
10
María
Oct 10, 2025
·
Stayed 3 nights
This is a jewel in the middle of nowhere. My only complaint is the road to the property from the highway is very bad.
This is a jewel in the middle of nowhere. My only complaint is the road to the property from the highway is very bad.
10
Dlorah
Apr 7, 2023
·
Stayed 7 nights
Zoetry Paraiso de la Bonita is a small, elegant and quiet resort. The food is organic, delicious and beautifully prepared and the staff are attentive and friendly. Unfortunately the beach can become somewhat mired in seaweed especially in the spring. The architecture and suites are authentically Mexican in a sophisticated manner and every suite faces the ocean. We love this little gem of a resort!
Zoetry Paraiso de la Bonita is a small, elegant and quiet resort. The food is organic, delicious and beautifully prepared and the staff are attentive and friendly. Unfortunately the beach can become somewhat mired in seaweed especially in the spring. The architecture and suites are authentically Mexican in a sophisticated manner and every suite faces the ocean. We love this little gem of a resort!
8
Edward
Oct 2, 2023
·
Stayed 3 nights
Nice resort. Great service. Beach was not functional at all
Nice resort. Great service. Beach was not functional at all
8
Sri
Aug 29, 2023
·
Stayed 3 nights
Stayed here for 3nights with 2 young children in a 2 bed room with plunge pool. This room was exceptional with lovely views and luxury fittings, although definitely not child/baby friendly as everything was marble/stone. The service overall was very good with friendly staff. Although meal time service was slow at times, the quality of food was exceptional, in particular for an “all inclusive”. The spa was great and worthwhile. However what we were disappointed with was the very small beach, really taken over with seaweed which was not what we saw from the pictures advertised. The beach was not swimmable (red flags throughout the entirety of our stay). A tractor was going back and forth throughout the day to clear the seaweed with very little success. Overall, we enjoyed our stay but wouldn’t rush to come back.
Stayed here for 3nights with 2 young children in a 2 bed room with plunge pool. This room was exceptional with lovely views and luxury fittings, although definitely not child/baby friendly as everything was marble/stone. The service overall was very good with friendly staff. Although meal time service was slow at times, the quality of food was exceptional, in particular for an “all inclusive”. The spa was great and worthwhile. However what we were disappointed with was the very small beach, really taken over with seaweed which was not what we saw from the pictures advertised. The beach was not swimmable (red flags throughout the entirety of our stay). A tractor was going back and forth throughout the day to clear the seaweed with very little success. Overall, we enjoyed our stay but wouldn’t rush to come back.
10
Kevin
Aug 9, 2025
·
Stayed 3 nights
The workers were excellent!! The food was excellent. The views were phenomenal. The Guanas are very friendly. Outside of the seaweed smell and pretty much no beach due to the seaweed, we had a great stay.
The workers were excellent!! The food was excellent. The views were phenomenal. The Guanas are very friendly. Outside of the seaweed smell and pretty much no beach due to the seaweed, we had a great stay.
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AI-generated summary based on recent guest reviews
Dining
Food is widely praised for quality, presentation, and a la carte service, with standout breakfasts and good drinks. Common caveats are few restaurants, limited variety for some diets, and long waits at peak times; a minority found meals underwhelming.
Related guest reviews
2
Andre
Dec 12, 2023
·
Stayed 14 nights
Le personnel peu qualifié, mal entrainé et comprenant peu l'anglais. Par contre toujours de bonne humeur. De la confusion organisé surtout dans les deux seuls restaurants. Très loin du 5 étoiles . Un 3 étoiles maximum. La nourriture très ordinaire et peu variée.
Le personnel peu qualifié, mal entrainé et comprenant peu l'anglais. Par contre toujours de bonne humeur. De la confusion organisé surtout dans les deux seuls restaurants. Très loin du 5 étoiles . Un 3 étoiles maximum. La nourriture très ordinaire et peu variée.
10
Zulaikah
Nov 12, 2025
·
Stayed 5 nights
My vacation was a 10/10, from start to finish. Starting with the service, the staff members, the beauty and cleanliness of the resort and rooms. Service: we were met with the most wonderful staff members. Cesar, the general manager took the time to see us and message us on multiple occasions throughout our stay to ensure everything was okay and our expectations were being met. - they exceeded our expectations. Brandon and Luis at the front desk were amazing and helpfully. Our butler service by Enrique, Alex, and Mario were absolutely pleasant. Anything we needed, they were available at our fingertips. Ivan, the manager of one of the restaurants on site was also so delightful and also took the time to make sure our needs were being met. Ricardo, Luis, Jonathan, were also some of the staff members that made our stay so memorable. There were so much other staff members that made it memorable that I was unable to catch the names of but every one we came across was amazing. This was truly a luxurious experience and the resort, the massage, the restaurants were all so amazing, we enjoyed the food at the Joya Restaurant the most but all the restaurants plus the piano bar were exceptional. The pool side bar was also amazing! Honestly I could go on and on about how great this place was. I honestly cannot wait to go back!
My vacation was a 10/10, from start to finish. Starting with the service, the staff members, the beauty and cleanliness of the resort and rooms. Service: we were met with the most wonderful staff members. Cesar, the general manager took the time to see us and message us on multiple occasions throughout our stay to ensure everything was okay and our expectations were being met. - they exceeded our expectations. Brandon and Luis at the front desk were amazing and helpfully. Our butler service by Enrique, Alex, and Mario were absolutely pleasant. Anything we needed, they were available at our fingertips. Ivan, the manager of one of the restaurants on site was also so delightful and also took the time to make sure our needs were being met. Ricardo, Luis, Jonathan, were also some of the staff members that made our stay so memorable. There were so much other staff members that made it memorable that I was unable to catch the names of but every one we came across was amazing. This was truly a luxurious experience and the resort, the massage, the restaurants were all so amazing, we enjoyed the food at the Joya Restaurant the most but all the restaurants plus the piano bar were exceptional. The pool side bar was also amazing! Honestly I could go on and on about how great this place was. I honestly cannot wait to go back!
10
Ana
Oct 11, 2025
·
Stayed 4 nights
I stayed 4 nights and 5 days at this resort to celebrate my best friend’s birthday, and it was amazing! Service was truly 10/10 everyone was exceptional, friendly, and welcoming. I booked our trip in August for our October stay and reached out to see if they offered personalized room decorations. Pamela, the Chief Concierge, was incredible — quick to respond, detail-oriented, and made sure everything, including our airport pickup, went smoothly. Communication was seamless thanks to a 24-hour WhatsApp group chat the staff created, which made booking our massages (thank you Noel and Mellisa), meditation session with Mauricio, and pastry-making class so easy. We celebrated my bestie’s birthday at the Piano Bar with live piano music — such a lovely touch! The K’uhul restaurant was excellent, the French toast is a must-try! I also enjoyed the late-night room service and dining at Joia. It rained on and off, but I was so impressed with how efficiently the team kept everything spotless and dry. The spa was under renovation, but services were still available. Our room was spacious, clean, and had a plunge pool, though we mostly enjoyed the stunning main pool. Don’t be discouraged by the bumpy road in, it’s being fixed and the resort is gorgeous! Special thanks to Pamela, Rene, Ivan, Mauricio, Daniel, and Alejandro for making our stay unforgettable. I rarely visit the same place twice, but I’m already planning to return for my birthday in January!
I stayed 4 nights and 5 days at this resort to celebrate my best friend’s birthday, and it was amazing! Service was truly 10/10 everyone was exceptional, friendly, and welcoming. I booked our trip in August for our October stay and reached out to see if they offered personalized room decorations. Pamela, the Chief Concierge, was incredible — quick to respond, detail-oriented, and made sure everything, including our airport pickup, went smoothly. Communication was seamless thanks to a 24-hour WhatsApp group chat the staff created, which made booking our massages (thank you Noel and Mellisa), meditation session with Mauricio, and pastry-making class so easy. We celebrated my bestie’s birthday at the Piano Bar with live piano music — such a lovely touch! The K’uhul restaurant was excellent, the French toast is a must-try! I also enjoyed the late-night room service and dining at Joia. It rained on and off, but I was so impressed with how efficiently the team kept everything spotless and dry. The spa was under renovation, but services were still available. Our room was spacious, clean, and had a plunge pool, though we mostly enjoyed the stunning main pool. Don’t be discouraged by the bumpy road in, it’s being fixed and the resort is gorgeous! Special thanks to Pamela, Rene, Ivan, Mauricio, Daniel, and Alejandro for making our stay unforgettable. I rarely visit the same place twice, but I’m already planning to return for my birthday in January!
10
Kaila
Oct 26, 2025
·
Stayed 4 nights
The staff really made us feel like family and went out of their way to make sure that our stay was amazing! The food was the best food I've ever had at an all inclusive! No buffet and everything à la carte. The property is beautiful and tranquil and there is a lot of beautiful wildlife around that made you feel even more immersed in nature. The room was huge and beautiful and there was a wonderful ocean view. The only room for improvement is in the road leading to the hotel that had a lot of pot holes. However, even with that I am counting down the days to when I can go again! Amazing experience truly!
The staff really made us feel like family and went out of their way to make sure that our stay was amazing! The food was the best food I've ever had at an all inclusive! No buffet and everything à la carte. The property is beautiful and tranquil and there is a lot of beautiful wildlife around that made you feel even more immersed in nature. The room was huge and beautiful and there was a wonderful ocean view. The only room for improvement is in the road leading to the hotel that had a lot of pot holes. However, even with that I am counting down the days to when I can go again! Amazing experience truly!
10
Tania
Oct 8, 2025
·
Stayed 2 nights
My stay was phenomenal. From my arrival to my checkout, everyone was so attentive and kind. The entire experience was personalized, with almost all staff calling me by name when they saw me. Daniel, Rene, and Alejandro offered exceptional customer service, ensuring I had everything I needed during my stay. The culture at the resort was inviting, personable, positive, and calming. Staying at the resort felt like an authentic experience of Mexican culture. The people, food, and environment made my stay feel like I was with family. I dined at all restaurants on the property and the food was fresh and flavorful consistently, while the service was outstanding. Spa services and activities were plentiful and enjoyable, with something for different personality types. I was a solo traveler and felt safe on the property. Cesar, the GM, even took time to introduce himself and make himself accessible. I look forward to adding this destination as an annual solo getaway!
My stay was phenomenal. From my arrival to my checkout, everyone was so attentive and kind. The entire experience was personalized, with almost all staff calling me by name when they saw me. Daniel, Rene, and Alejandro offered exceptional customer service, ensuring I had everything I needed during my stay. The culture at the resort was inviting, personable, positive, and calming. Staying at the resort felt like an authentic experience of Mexican culture. The people, food, and environment made my stay feel like I was with family. I dined at all restaurants on the property and the food was fresh and flavorful consistently, while the service was outstanding. Spa services and activities were plentiful and enjoyable, with something for different personality types. I was a solo traveler and felt safe on the property. Cesar, the GM, even took time to introduce himself and make himself accessible. I look forward to adding this destination as an annual solo getaway!
8
Robert
Nov 18, 2023
·
Stayed 5 nights
the food choices and quality, room experience, and staff friendliness were excellent. We experienced several food service slip ups with excessive wait times for food (breakfast order taking 1 hour). Otherwise food service excellent.
the food choices and quality, room experience, and staff friendliness were excellent. We experienced several food service slip ups with excessive wait times for food (breakfast order taking 1 hour). Otherwise food service excellent.
4
Frank Devendra
May 2, 2025
·
Stayed 6 nights
The property is in a remote location with poor road. There are only three restaurants on the property that serve a la cart Mexican, Mediterranean and pool side food. The food service in the restaurant is very poor and it takes approximately 30 minutes to an hour between order and delivery to the table. There are no other dining options near the property. Property makes unauthorized charges and does not refund the charges. We had prepaid for our stay through Expedia. The property charged us an additional $4,885.43 for lodging without our knowledge and did not process our request for refund.
The property is in a remote location with poor road. There are only three restaurants on the property that serve a la cart Mexican, Mediterranean and pool side food. The food service in the restaurant is very poor and it takes approximately 30 minutes to an hour between order and delivery to the table. There are no other dining options near the property. Property makes unauthorized charges and does not refund the charges. We had prepaid for our stay through Expedia. The property charged us an additional $4,885.43 for lodging without our knowledge and did not process our request for refund.
8
Michael
Sep 5, 2023
·
Stayed 3 nights
The Good Drinks - top shelf all around. There was a taquilla tasting and wine tasting hosted by Gabriel that was very informative and worth attending. Food - Breakfast, lunch & dinner were all great! Room - very spacious room with comfortable mattress. Plunge pool was also nice! A/C was freezing cold, which my wife didn't like. Pool wait staff - these guys were amazing! There was no swim up bar but the wait staff made sure there was a drink in your hand at all times! Wait staff - there were some great waiters and some average as well. The good definitely outweighed the bad. The Bad Entertainment - absolutely none. Even if there are no shows, a nice jazz band or musician would have been nice. Even playing Caribbean music throughout the resort would have been better than nothing. Fitness Center - horrible! The room was smaller than my garage and the equipment was outdated and rusty. Very disappointed. Restaurants - the options were few. One breakfast spot and two dinner spots. There was no buffet, which is important for us to grab something quick. The food took long to be served, although it tasted great! The pool side grill required patrons to come in casual attire. The Ugly After dinner, the resort pretty much shut down because there were no other options. The iguanas are literally all over the walking trail that leads to the rooms. I'm not sure what can be done to control them but it was like Jurassic Park! The resort decor reminded me of the set of the Brady B
The Good Drinks - top shelf all around. There was a taquilla tasting and wine tasting hosted by Gabriel that was very informative and worth attending. Food - Breakfast, lunch & dinner were all great! Room - very spacious room with comfortable mattress. Plunge pool was also nice! A/C was freezing cold, which my wife didn't like. Pool wait staff - these guys were amazing! There was no swim up bar but the wait staff made sure there was a drink in your hand at all times! Wait staff - there were some great waiters and some average as well. The good definitely outweighed the bad. The Bad Entertainment - absolutely none. Even if there are no shows, a nice jazz band or musician would have been nice. Even playing Caribbean music throughout the resort would have been better than nothing. Fitness Center - horrible! The room was smaller than my garage and the equipment was outdated and rusty. Very disappointed. Restaurants - the options were few. One breakfast spot and two dinner spots. There was no buffet, which is important for us to grab something quick. The food took long to be served, although it tasted great! The pool side grill required patrons to come in casual attire. The Ugly After dinner, the resort pretty much shut down because there were no other options. The iguanas are literally all over the walking trail that leads to the rooms. I'm not sure what can be done to control them but it was like Jurassic Park! The resort decor reminded me of the set of the Brady B
10
jamal
Nov 17, 2025
·
Stayed 7 nights
Incredible Babymoon with amazing service & a beautiful resort My wife and I stayed at Paraiso de la Bonita for our babymoon and had an amazing experience. The staff and management went above and beyond from the moment we arrived, even getting Heineken Zero for my pregnant wife so she could enjoy a non-alcoholic beer. Service throughout the resort was warm, attentive, and genuinely caring. The food was excellent, especially dinner and the breakfast spread was the best we’ve seen at an all-inclusive, with fresh juices, pastries, a full menu, and breakfast tacos made right in the dining room. The bartenders were fun and creative (big shout-out to Luis), and Raul in the restaurant made every dinner feel special. They also remembered my wife’s uncommon allergies by day three and always double-checked her meals. Our plunge pool suite was beautiful, peaceful, and spotless, with a spa-like rain shower and a private pool big enough for both of us to relax comfortably. Room service was great, and a couple of days we didn’t even want to leave the suite. Like most of Cancun in the fall, the beach has seaweed, but the resort is designed so well that from the pool and rooms you only see the turquoise water. While the saltwater pool was under construction, everything else more than made up for it. If you want a quiet, adults-only, upscale all-inclusive with fantastic service, great food, and beautiful suites, this is the place. We will absolutely be back.
Incredible Babymoon with amazing service & a beautiful resort My wife and I stayed at Paraiso de la Bonita for our babymoon and had an amazing experience. The staff and management went above and beyond from the moment we arrived, even getting Heineken Zero for my pregnant wife so she could enjoy a non-alcoholic beer. Service throughout the resort was warm, attentive, and genuinely caring. The food was excellent, especially dinner and the breakfast spread was the best we’ve seen at an all-inclusive, with fresh juices, pastries, a full menu, and breakfast tacos made right in the dining room. The bartenders were fun and creative (big shout-out to Luis), and Raul in the restaurant made every dinner feel special. They also remembered my wife’s uncommon allergies by day three and always double-checked her meals. Our plunge pool suite was beautiful, peaceful, and spotless, with a spa-like rain shower and a private pool big enough for both of us to relax comfortably. Room service was great, and a couple of days we didn’t even want to leave the suite. Like most of Cancun in the fall, the beach has seaweed, but the resort is designed so well that from the pool and rooms you only see the turquoise water. While the saltwater pool was under construction, everything else more than made up for it. If you want a quiet, adults-only, upscale all-inclusive with fantastic service, great food, and beautiful suites, this is the place. We will absolutely be back.
8
Barinder
Feb 18, 2023
·
Stayed 5 nights
The rooms are beautiful and huge. We were upgrated to 2 bedroom suite and private pool. However, i am a vegetarian and i did not have many options.
The rooms are beautiful and huge. We were upgrated to 2 bedroom suite and private pool. However, i am a vegetarian and i did not have many options.
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AI-generated summary based on recent guest reviews
10
Claudia
Jul 11, 2026
·
Stayed 1 night
Gorgeous property. The saltwater pools were amazing touch. Our air-conditioning lacked a little power, but the bedding is super comfortable in the bathroom is gorgeous. I would definitely come back.
Gorgeous property. The saltwater pools were amazing touch. Our air-conditioning lacked a little power, but the bedding is super comfortable in the bathroom is gorgeous. I would definitely come back.
10
Laci
Jun 9, 2026
·
Stayed 4 nights
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10
Justin
Jun 2, 2026
·
Stayed 4 nights
I can’t say how much we enjoyed this resort! 10 out of 10 would recommend. Met some amazing people and the staff was off the charts. Enrique our butler made everything fun easy and special. Eugenio and Ernesto at the pool bars were so attentive. Roger at breakfast. We got to do a ceviche class with executive chef Octavio and had the best time. Rooms amazing! Beds changed twice per day. Small place. Chill vibe but so much fun and relaxation. For sure want to make a trip back there. And the spa experience was fantastic with sauna, steam room, cold plunge, hydrotherapy and a salt room!! Arianna the guide was a delight. Maria at check in made sure we knew everything and gave us a quick tour so we knew where to go for drinks and dinner. Honestly we’ve been to Cancun 15 times and this place is one of our favorites.
I can’t say how much we enjoyed this resort! 10 out of 10 would recommend. Met some amazing people and the staff was off the charts. Enrique our butler made everything fun easy and special. Eugenio and Ernesto at the pool bars were so attentive. Roger at breakfast. We got to do a ceviche class with executive chef Octavio and had the best time. Rooms amazing! Beds changed twice per day. Small place. Chill vibe but so much fun and relaxation. For sure want to make a trip back there. And the spa experience was fantastic with sauna, steam room, cold plunge, hydrotherapy and a salt room!! Arianna the guide was a delight. Maria at check in made sure we knew everything and gave us a quick tour so we knew where to go for drinks and dinner. Honestly we’ve been to Cancun 15 times and this place is one of our favorites.
8
Angela Renee
May 26, 2026
·
Stayed 3 nights
Such a lovely resort. Very lovely staff. Definitely some of the best drinks I have had an all inclusive resort. Dining is somewhat limited, but all really good food. Also, most of the restaurants don't require reservations which was nice to not have to have everything planned out as soon as you arrived. They offered some really fun classes like ceviche making, and tequila/mezcal tastings. I prefer these types of experiences over some the shows, etc that other resorts offer. We are typically more beach people but we knew going into this vacation that the beaches were not very swimmable in the area due to the seaweed. They had lovely pools, with plenty of chairs and umbrellas and friendly staff to help with umbrellas and get food and beverages. Definitely some of the best drinks I have had an all inclusive resort. I would definitely recommend staying on an upper floor as our beachfront room was very obstructed by bushes, etc. Also, our plunge pool didn't have water and was making a strange noise for quite a bit of the time but honestly didn't bother us much. Overall had a really good stay!
Such a lovely resort. Very lovely staff. Definitely some of the best drinks I have had an all inclusive resort. Dining is somewhat limited, but all really good food. Also, most of the restaurants don't require reservations which was nice to not have to have everything planned out as soon as you arrived. They offered some really fun classes like ceviche making, and tequila/mezcal tastings. I prefer these types of experiences over some the shows, etc that other resorts offer. We are typically more beach people but we knew going into this vacation that the beaches were not very swimmable in the area due to the seaweed. They had lovely pools, with plenty of chairs and umbrellas and friendly staff to help with umbrellas and get food and beverages. Definitely some of the best drinks I have had an all inclusive resort. I would definitely recommend staying on an upper floor as our beachfront room was very obstructed by bushes, etc. Also, our plunge pool didn't have water and was making a strange noise for quite a bit of the time but honestly didn't bother us much. Overall had a really good stay!
10
Uwe
May 20, 2026
·
Stayed 7 nights
Outstanding resort! Exceptional staff, phantastic butlers, great general manager! Clean beach, excellent rooms Just 5 stars !!
Outstanding resort! Exceptional staff, phantastic butlers, great general manager! Clean beach, excellent rooms Just 5 stars !!
FAQs about Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive
Is parking available at the property?
Yes, free valet parking is available on-site.
What type of breakfast is offered and what are the serving hours?
A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.
Does the property allow pets?
No pets and no service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 11:00 AM. Late check-out is available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property offers step-free entrances and wheelchair-accessible facilities in public areas. Specific accessibility features for rooms and bathrooms are not detailed.
How is the property situated in relation to key landmarks?
The property is located 7 miles from Puerto Morelos Beach and 8.2 miles from Puerto Morelos Town Square. It is also close to attractions like Arrecife de Puerto Morelos National Park, which is just 0.1 km away.
Does the property have a swimming pool?
Yes, there are 2 outdoor pools available, including an outdoor heated pool. The operational hours are not specified.
What are the policies regarding children at the property?
Guests under 18 years old are not permitted at this adults-only property.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-16: 354.720016750946USD
- 2026-09-17: 343.4537197175598USD
- 2026-09-18: 343.4537197175598USD
- 2026-09-19: 343.4537197175598USD
- 2026-09-20: 343.4537197175598USD
- 2026-09-21: 343.2409656706238USD
- 2026-09-22: 343.2409656706238USD
- 2026-09-23: 343.2409656706238USD
- 2026-09-24: 343.4537197175598USD
- 2026-09-25: 343.4537197175598USD
- 2026-09-26: 343.4537197175598USD
- 2026-09-27: 343.4537197175598USD
- 2026-09-28: 343.4537197175598USD
- 2026-09-29: 343.4537197175598USD
- 2026-09-30: 343.4537197175598USD
- 2026-10-01: 338.26968749816893USD
- 2026-10-02: 343.4537197175598USD
- 2026-10-03: 338.26968749816893USD
- 2026-10-04: 338.26968749816893USD
- 2026-10-05: 338.26968749816893USD
- 2026-10-06: 343.4537197175598USD
- 2026-10-07: 340.25957182586666USD
- 2026-10-08: 366.846366940155USD
- 2026-10-09: 362.15817704681393USD
- 2026-10-10: 362.15817704681393USD
- 2026-10-11: 366.846366940155USD
- 2026-10-12: 366.846366940155USD
- 2026-10-13: 366.846366940155USD
- 2026-10-14: 366.846366940155USD
- 2026-10-15: 408.92038869369503USD
- 2026-10-16: 413.62090809387206USD
- 2026-10-17: 413.62090809387206USD
- 2026-10-18: 385.04181178833005USD
- 2026-10-19: 390.22822584426876USD
- 2026-10-20: 385.04181178833005USD
- 2026-10-21: 366.846366940155USD
- 2026-10-22: 366.846366940155USD
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: 385.04181178833005USD
- 2026-10-26: 385.04181178833005USD
- 2026-10-27: 385.04181178833005USD
- 2026-10-28: 410.9102730213928USD
- 2026-10-29: 362.15817704681393USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: 478.5662000550842USD
- 2026-11-02: 478.5662000550842USD
- 2026-11-03: 364.1480613745117USD
- 2026-11-04: 480.5560493557739USD
- 2026-11-05: 366.846366940155USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: 455.6825653135681USD
- 2026-11-09: 460.4061675120544USD
- 2026-11-10: 455.6825653135681USD
- 2026-11-11: 455.6825653135681USD
- 2026-11-12: 457.6724496412658USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 460.4061675120544USD
- 2026-11-16: 460.4061675120544USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- Guests under 18 years old are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Room Service
Valet Parking
Tour Desk
Services
Tour Desk
Housekeeping
Banquet Facilities
Currency Exchange
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Private beach
Garden
Beach (Nearby)
Pool Outdoor
Outdoor heated pool
Live Music
Evening Entertainment
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Hot Tub / Jacuzzi
Massage
Spa & Wellness Centre
Barber/Beauty Shop
Body Treatments
Facial Treatments
Poolside Bar
Breakfast in the Room
Allergy-Free Room Available
Adults Only
Beach Sun Loungers
Parking
Parking
Valet Parking
Free Parking
Parking Onsite
Internet
Free Wi-Fi